Sales and Service Representative
Guest Service Representative Job 21 miles from Islip
Join the Crystal Clean Team as a Route Sales & Service Representative!
Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.
Why Crystal Clean?
At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future.
What You'll Do:
Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
What We're Looking For:
Strong Communicator: Excellent communication skills with a keen attention to detail.
Customer-Focused: Ability to engage effectively with customers and colleagues.
Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
Experienced: Route sales experience is a plus, but not required.
Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift materials weighing up to 80lbs regularly.
Handle and maneuver drums of waste/product, sometimes exceeding 400lbs.
Complete a pre-employment physical and drug screening.
Work Environment:
Diverse work settings with varying noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation package with performance incentives.
Comprehensive Benefits: Health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Apply Today!
If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world.
Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Presentation Graphic Design Rep.
Guest Service Representative Job 38 miles from Islip
US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-Stifel-MS About the Role
Serves both as a graphic arts design resource and Production Center Site Representative, providing a variety of internal material using client approved brand templates as well as original concepts following client brand guidelines.
Your Impact
- Produces multiple design projects of varying complexities simultaneously ensuring all client directions are followed.
- Works directly for the Production Site Supervisor and assists in managing design queue - Expected to design all assigned orders within a specified turnaround time.
- Accountable for quality of work and timeliness of delivery across all creative projects. Understands all aspects of design, approval and production process.
- Troubleshoots customer issues over the phone, email, and in person.
- Maintains company standard of quality and customer service.
- Provides an outstanding customer service experience completing jobs in alignment with client expectations.
- Adheres to client brand guidelines.
- Receives and inspects finished materials, distributes finished material to customer as needed.
- Operates in-house large and small format printers to produce rush projects and client proofs.
About You: The Skills & Expertise You Bring
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Working knowledge of Adobe Creative Suite, such as Illustrator, InDesign, Photoshop
- Working knowledge of mapping software such as MapInfo.
- Basic understanding of Microsoft Office programs - Word, Excel, Power Point.
- Must be able to lift up to 50lbs.
- Strong sense of customer service.
- Excellent written and verbal communication skills.
- Ability to follow strict brand and industry guidelines.
- Ability to work independently as well as collaboratively within team environment.
- Ability to handle multiple projects with changing priorities.
- Self-motivated, organized, and accountable.
- Resourceful problem solver.
- Thrives under pressure with the ability to meet quick deadlines.
- Understanding of the print industry and production process.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
In accordance with applicable law, we are providing the anticipated base salary for this role: $20.54 to 30.75
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM20 #LI-JZ1 #LI-ONSITE
PI9a1ee285b3c8-26***********1
Member Support Representative
Guest Service Representative Job 38 miles from Islip
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Provides comprehensive support to Fidelis and Wellcare members by addressing inquiries, conducting outreach, and assisting with enrollment in various health plans, including Medicaid, Medicare, and other Fidelis Care products. This role requires in-depth product knowledge, consultative selling, and the ability to facilitate access to services to ensure member satisfaction and retention.
Understands the covered benefits, non-covered benefits, exclusions and exemptions
Identifies prospective enrollees and determines eligibility for participation in the Advantage Medicare product
Assists members in accessing health care, transportation needs and other services or issues as they occur and pertain to members
Answers application and service-related questions about Fidelis and Wellcare programs, helping to maintain and attract membership
Researches, analyzes, and documents member inquiries regarding program eligibility.
Conducts outreach and follow-up calls to educate members on Wellcare products, acting as a liaison between members and various Fidelis and Wellcare departments.
Accurately documents all interactions in Salesforce and other relevant systems.
Gains and maintains thorough knowledge of Fidelis Care products, including options available through the New York State of Health (NYSOH), Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA, and HARP.
Attends and participates in sales meetings, training programs, conventions, and special events.
Performs other duties as assigned
Complies with all policies and standards
Education/Experience: High School Diploma , GED or equivalent required
1+ years marketing, sales or community relations experience, customer service including previous experience, in Healthcare preferably Medicare and/or Medicaid required
Bilingual English/Spanish/Cantonese or Mandarin preferred: Specific language skills by some plans may be required
State Accident and Health Insurance Agent License within 60 Days required: Current state driver's license Upon Hire required Pay Range: $18.66 - $31.73 per hour
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Customer Service Representative
Guest Service Representative Job 38 miles from Islip
About Us:
At TraxNYC, we redefine what it means to wear luxury jewelry. Located in the heart of New York City's Diamond District, we've built a global reputation as trendsetters in custom jewelry design, offering one-of-a-kind pieces that showcase exceptional craftsmanship and creativity.
With a legacy built on trust, transparency, and unmatched expertise, we're proud to be more than a jewelry brand-we're a community. Whether you're shopping for a timeless investment or a statement piece that turns heads, TraxNYC is here to make your vision a reality.
Join our team, and be part of a fast-paced, creative environment where your talents will shine as bright as the diamonds we design.
Role Summary:
We are seeking a friendly, professional, and detail-oriented Customer Service Representative to be the voice of our brand. This role involves engaging with customers via phone, email, and social media to answer inquiries, resolve issues, and ensure a seamless shopping experience. The ideal candidate is a strong communicator with a passion for customer satisfaction and a keen eye for detail and organization.
Responsibilities:
Provide prompt, accurate, and courteous responses to customer inquiries via phone, email, live chat, and social media.
Assist customers with product questions, order updates, returns, and exchanges.
Resolve customer complaints efficiently and empathetically, ensuring customer satisfaction and brand loyalty.
Maintain a thorough understanding of our product offerings, brand story, and policies to provide accurate information.
Process orders and collaborate with the sales and fulfillment teams to ensure timely delivery.
Gather customer feedback and provide insights to the team for improving our products and services.
Manage and update customer records in our CRM system.
Qualifications:
1-3 years of experience in a customer service role, preferably in the luxury retail or jewelry industry.
Excellent verbal and written communication skills.
Strong problem-solving skills with a customer-first mindset.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using CRM systems and other customer service tools.
A genuine passion for providing excellent customer service and a keen interest in jewelry or luxury goods is a plus!
What We Offer:
Compensation: $20-$30 based on experience.
Opportunities for growth within the company.
A positive, supportive, and collaborative work environment.
Employee discounts on our products.
How to Apply:
If you're passionate about creating memorable customer experiences and want to work with a quickly growing brand, we'd love to hear from you! Please send your resume and if you'd like, a brief cover letter to ****************
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Expected hours: 35 - 50 per week
Benefits:
PTO & sick days after 1 year of tenure
Flexible schedule
Shift:
8 hour shift
Work Location: In person
Customer Service Representative
Guest Service Representative Job 12 miles from Islip
Hours: Monday - Friday, 9 AM - 6 PM
Compensation: Up to $18/hour
Job Responsibilities (including but not limited to):
Support delivery and installation teams on the road.
Manage a high volume of phone inquiries related to home deliveries, services, and installations.
Assist showroom staff with processing delivery tickets and troubleshooting.
Check in delivery drivers upon their return from routes.
Prepare and organize next-day delivery documentation.
Reconcile invoices with run sheets to ensure proper merchandise loading.
Customer Service Representative
Guest Service Representative Job 20 miles from Islip
Our client, an auto and home insurance company, is looking to hire a Customer Service Representative to join their growing team. In this role, you will be responsible for handling and overseeing all aspects of rental reservations, ensuring compliance with state regulations. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development and help you build a long-term career with the company. No prior insurance experience is required.
Hybrid schedule, 4 days onsite.
Responsibilities:
• Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs.
• Maintain professionalism and courtesy in all interactions with customers, claimants, repair vendors, agents, and other stakeholders.
• Review and interpret insurance policies, state regulations, and damage appraisal estimates to assess rental coverage and establish timelines.
• Update and manage relevant rental systems.
• Comply with privacy regulations, laws, and guidelines related to claims processing.
• Perform additional duties as required.
Qualifications:
• Bachelor's degree preferred
• Strong computer skills and technical proficiency.
• High energy and self-motivation to take initiative and follow through.
• Excellent reading comprehension, with the ability to adhere to scripts while thinking critically and independently.
• Ability to collaborate effectively in a team setting.
• Outstanding written and verbal communication skills.
• Proven ability to manage stressful situations with patience and professionalism.
• Capable of handling a high call volume while meeting time standards and maintaining a professional attitude.
• Dedicated to ongoing improvement and learning in customer service techniques.
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Customer Service Representative
Guest Service Representative Job 40 miles from Islip
MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions.
Role Description
We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills.
Key Responsibilities:
Bookkeeping:
Maintain accurate financial records, including accounts payable and receivable.
Prepare and process invoices, receipts, and payments.
Assist with reconciliation
Assist with budget preparation and financial forecasting.
Customer Service:
Serve as the first point of contact for customer inquiries via phone & email
Provide information about services, resolving issues in a timely manner.
Work with dispatcher to create customer schedules
Maintain customer records and update information in our software
Collaborate with other departments to address customer needs and concerns.
Follow up with customers to ensure satisfaction and retention.
Qualifications:
Proven experience in bookkeeping or accounting, preferably in a similar role.
Strong customer service skills with a friendly and professional demeanor.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
High school diploma required; associate degree in accounting or related field preferred.
Customer Service Representative
Guest Service Representative Job 38 miles from Islip
We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Office address: 224 W 35th St., New York, NY 10001
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Aid with mail room operations such as packaging, shipping and receiving mail
Assist with walk in fingerprinting servicing clients
and other duties as assigned.
Requirements and Skills
Proven work experience as a customer service rep or sales support associate
Proficiency with MS Office Suite, particularly MS Excel
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Teamwork and motivational skills
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Schedule: Monday - Friday, 9:00am-5:30pm
Work Location: IN PERSON, REQUIRED.
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Customer Service Specialist
Guest Service Representative Job 38 miles from Islip
Elevate Customer Satisfaction: Customer Service Specialist Wanted!
Are you an experienced customer service professional seeking a new challenge?
We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career.
Responsibilities
Provide expert assistance to customers with complex inquiries
Troubleshoot and resolve customer issues efficiently
Maintain detailed records of customer interactions
Develop and update customer service and sales protocols
Train and mentor junior customer service staff
Coordinate with teams across the US to ensure consistent service
Participate in workshops and career development initiatives
Qualifications
Proven experience in customer service roles
Excellent communication and problem-solving skills
Proficiency with customer service software and CRM systems
Ability to handle challenging situations with professionalism
High school diploma; bachelor's degree preferred
Leadership skills and experience training others are a plus
Benefits
Opportunities to work with clients nationwide
Career advancement and leadership development programs
Collaborative team environment focused on excellence
Access to professional workshops and continuous learning
Ready to take your customer service career to the next level? Apply today!
Medical Supply Customer Service Representative
Guest Service Representative Job 38 miles from Islip
Position: Full-Time / Part-Time Customer Service Representative
Join our dedicated team at a prominent Medical Supply store in the heart of Brooklyn, NY. We're currently seeking a meticulous and detail-oriented individual for a Full-Time / Part-Time Customer Service Position.
Responsibilities
Greet and welcome visitors in a professional and friendly manner in Russian and/or English.
Perform administrative tasks including filing, data entry, and maintaining office supplies.
Assist with patient records management and other medical receptionist duties if applicable.
Answer phone calls and direct them to the appropriate department or individual
Provide accurate information about our products, services, and company policies
Assist with project coordination and office management tasks as needed
Perform data entry and maintain accurate records
Handle incoming and outgoing mail and packages
Maintain a clean and organized reception area.
Skills
Must be bilingual in Russian and English
Strong computer literacy, including proficiency in Microsoft Office Suite
Excellent customer service skills with a friendly and approachable demeanor
Experience working in a medical office or similar environment is a plus
Ability to multitask and prioritize tasks effectively
Strong organizational skills with attention to detail
Proficient in phone etiquette and handling phone systems
Strong typing skills with attention to detail for accurate data entry.
Exceptional interpersonal and communication skills for effective client interaction.
Compensation is dependent on experience.
Director, Client Care
Guest Service Representative Job 38 miles from Islip
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological, and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: Director, Client Care
POSITION SCOPE:
The Director, Client Care will lead and develop the client care team to support all omnichannel experiences, including online and virtual appointment-based sales, after-sales support, and in-store experiences. This role will report to the Senior Director, Retail, and will evaluate current practices and provide recommendations to align the client care function with the current and future growth strategy. This position will work closely with store management and internal teams to elevate the online shopping experience, support the after-sales process while ensuring an exceptional end-to-end client journey upholding and communicating the FoundRae ethos and brand standards.
RESPONSIBILITIES:
Clientele Management and Sales
Embody the FoundRae standard of client experience, lead and coach the team on selling ceremony, storytelling and relationship excellence.
Ensure continuous team development of client relationships by defining, creating and celebrating memorable moments for our clients.
Continuously train the team to build, develop and maintain authentic relationships and communicate the brand's mission.
Support both the team and clients in selecting the perfect pieces by listening to client requests, recommending appropriate products, and creating opportunities for cross-selling and upselling.
Ensure the team is knowledgeable about current and new collections, understands all features, craftsmanship, and the stories behind the pieces to effectively communicate with clients.
Guide the team to meet and exceed monthly sales targets; assisting the sales team as needed.
Ensure the highest level of client satisfaction, always maintain a solutions-oriented approach regarding any potential client issues.
Client outreach:
Manage the client care database, develop and determine appropriate outreach to clients
Ensure team and individual client outreach cadence, supporting appointment based selling opportunities
Support marketing initiatives with team and individual personal outreach
Management
Develop, implement and manage client care roadmap including service level agreements; communicate and define KPI's
Manage and act as CRM systems expert:
Learn Gladly, Shopify POS and Endear client management systems be the subject matter expert
Roll out Endear seasonal initiatives per direction of leadership
Support advisors with client ticket escalations to ensure satisfactory and successful resolution
Conduct weekly team and individual meetings; communicate goals and metrics
Oversee all team scheduling ensuring appropriate coverage
Work in conjunction with Senior Leadership and Human Resources on hiring and any employment issues.
Lead any special projects or new initiatives
REQUIREMENTS:
Associate's or Bachelor's degree preferred
Minimum of 7 years in client care management experience and at least 3 years within the luxury marketplace; fine jewelry experience a plus
Previous experience with CRM systems, Endear/Gladly experience a plus
Familiarity with Netsuite and Shopify experience a plus
Strong communication skills; written and verbal
Able to work a flexible schedule including peak periods weekends, holidays and evenings as needed
Highly organized with focus on execution, problem-solving, and improving processes
Excellent analytical and problem-solving skills, with the ability to develop and execute strategic initiatives to drive business growth and operational excellence.
Self-starter with a proactive and entrepreneurial spirit, able to thrive in a fast-paced, startup environment while maintaining a focus on details and achieving goals.
Highly organized and detail oriented
Outstanding communications skills, written and verbal
Microsoft Office experience required
The appointed candidate will be offered an annual salary between $125,000 - $140,000 plus the opportunity for a bonus, a comprehensive benefits package including: medical, short and long-term disability, various paid time off programs, employee discount/perks and retirement plan.
OUR COMPANY VALUES:
We value people: we want each other to be the best versions of who we can be.
We value our relationships with our employees, suppliers and community.
We value diversity and promote inclusivity with our words, actions and images.
We value professional development and personal growth.
We value community service and philanthropy.
We value and foster creativity and self-expression.
We value accountability for ourselves and the collective and show integrity through all our interactions.
We value storytelling and reading.
Insurance Customer Service Representative
Guest Service Representative Job 38 miles from Islip
Island Insurance Agency is a boutique insurance agency focusing on specialized commercial industries and mid to high end personal insurance.
Role Description
This is a full-time on-site role for a Personal Lines Insurance Customer Service Representative at Island Insurance Agency located in Bronx, NY. The Customer Service Representative will be responsible for assisting customers with insurance inquiries, quotes, policy changes, claims processing, and ensuring customer satisfaction.
Qualifications
NY State Property & Casualty Insurance License is a requirement
3 - 5 years of personal lines service or account management experience
Strong Customer Service and Customer Support skills
Excellent communication and interpersonal skills
Attention to detail and problem-solving abilities
Knowledge of insurance policies and procedures is a plus
Proficiency in agency management and insurance company systems
Ability to work independently and collaboratively
High school diploma or equivalent required, Associate's or Bachelor's degree preferred
Customer Service Specialist
Guest Service Representative Job 38 miles from Islip
Job Functions:
Customer Service: follows up with customers on a timely basis, requests additional parts from factories as necessary and sends out replacement parts
Acts as liaison with the warehouses to ensure customer parts/ replacements go out
Maintains and files test reports, inspection reports, audits and other certificates
Maintains testing logs. Follows up with production and overseas on a weekly basis to ensure all is updated
Maintains and files lab dip and shade band approvals.
Maintains factory compliance matrix and works with overseas to ensure all audits are up to date
Submits audits and CAPs to licensors and retailers as necessary
Prepares TRFs for testing and inspection as necessary
Reviews testing / inspection quotations from BV/ ITS/ SGS with QC Manager
Follows up with factories on audit renewals and samples for testing
Follows up with third party labs for testing status
Maintains Testing/Inspection and chargeback logs
Learn to review packaging, manuals, care labels and law labels for all retailers and confirms with Production team
Uploads bedding and toy registrations to GRS to ensure all active URNs are compliant
Review testing samples for quality
Prepare GCCs and CPCs as needed
Needs to be proficient in Microsoft excel/word/PowerPoint
Online Customer Service Representative
Guest Service Representative Job 22 miles from Islip
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Provide product and service information and guidance
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Maintain a positive and empathetic attitude toward customers
Stay updated on product knowledge and company policies
Follow daily task check list
Participate in testing and quality control of changes on the website
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Guest Services Associate
Guest Service Representative Job 38 miles from Islip
A financial institution located in Manhattan is looking for a Guest Services Associate to provide front desk coverage. The ideal candidate is a detail-oriented team player who will serve as the first point of contact for visitors, ensuring a professional and courteous greeting. In addition to welcoming guests, responsibilities will include tasks such as managing inbound and outbound mail, handling administrative duties, and providing general clerical support as needed.
Responsibilities
Manages incoming calls, directing them to the appropriate staff or voicemail.
Greets and announces clients, applicants, and visitors in a professional manner.
Follows security protocols for logging guests, suppliers, and other visitors.
Coordinates escorts as needed, and issues visitor passes; validates parking.
Assists with scheduling and preparing meeting and conference rooms, including setup.
Handles general clerical tasks, such as distributing faxes, packages, and mail.
Utilizes tracking systems to log inbound and outbound courier shipments, freight, and mail.
Arranges messenger services as necessary.
Adheres to security procedures for screening incoming deliveries.
Orders office supplies and common-use items like café provisions, toner, printer paper, and shipping materials.
Ensures the reception area, conference rooms, café, and other common areas are maintained in a tidy and organized manner.
Keeps records and logs of service requests and monitors their progress.
Maintains a file of service contacts, including transportation options, accommodations, and referrals.
Qualifications
HS Diploma or GED required. Prior Front Desk, Concierge, customer service or other hospitality experience preferred.
Intermediate skills with Microsoft Office Suite.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.
Customer Service Representative
Guest Service Representative Job 25 miles from Islip
Russell Tobin's client, a leading manufacturing company, is hiring a Customer Care Representative at Port Washington, NY 11050 (Remote)
Customer Care Representative
Pay Rate: $17.50 - $20 per hour
Schedule: Mon-Fri; 11 am-7:30 pm
General Function
The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of client's products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.
Major Duties And Responsibilities
• Answers incoming calls and processes orders.
• Resolves customer complaints, troubleshoots issues to determine best path for resolution.
• Correctly documents customer interactions and tracks call types.
• Maintains support service levels and upholds client's Customer Service standards.
• Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
• Takes inbound phone calls for up-to 90% of assigned shift.
• Performs all other duties as assigned.
Basic Qualifications
• High school diploma
• 1+ year(s) of experience working in customer service, hospitality or call center environment
• Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
• Strong verbal and written communication skills
• Demonstrated listening and comprehension skills
• A clear team player with strong interpersonal skills
• Ability to maintain composure when dealing with difficult customer situations
• Excellent time management skills - must be able to prioritize tasks efficiently
• Strong PC skills including MS Office; Word and Excel
• Ability to navigate information systems and internet
Preferred Qualifications
• Higher education degree
• Previous experience using SAP
• Bilingual French
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Oil Sales and Service Representative
Guest Service Representative Job 21 miles from Islip
Ignite Your Career with Crystal Clean as an Oil Sales & Service Representative!
Are you an ambitious, customer-oriented professional looking to make a significant impact in a booming industry? Crystal Clean (CC), a leading name in environmental services, is on the hunt for dynamic individuals to join our expanding team as Oil Sales & Service Representatives (OSSR). If you have a strong work ethic and are eager to grow in a fast-paced, rewarding environment, we want to hear from you!
Why Crystal Clean?
At Crystal Clean, we are more than just a company-we are pioneers in environmental innovation. As a publicly traded leader in our field, we offer an exciting career path with competitive compensation, outstanding benefits, and ample opportunities for advancement. Plus, we provide comprehensive training to help you succeed!
Your Role:
Drive Sales & Service: Engage with customers to provide top-notch service and boost our oil business through new and existing accounts.
Operate with Precision: Use hoses and equipment to efficiently load and offload oil from various containers.
Ensure Safety: Follow all safety guidelines, inspect your vehicle and equipment, and minimize travel time with efficient route planning.
Build Relationships: Develop strong customer connections, pursue additional service opportunities, and identify new business prospects.
Meet Goals: Achieve sales targets and maintain compliance with DOT requirements and company standards.
What We're Looking For:
Excellent Communicator: Strong communication skills with attention to detail.
Customer-Focused: Ability to interact effectively with customers and team members.
Tech-Savvy: Proficient with electronic devices, computers, and truck equipment.
Experienced: Route sales experience preferred, but not required.
Certified: High School diploma or equivalent, with or ability to obtain a Class B CDL, Med Card, Airbrake, and Tanker Endorsement.
Physical Requirements:
Lift and handle hoses weighing up to 40lbs.
Climb ladders and handle physical tasks related to oil service.
Pass a pre-employment physical and drug screening.
Work Environment:
Varied settings with fluctuating noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation with performance-based incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Growth: Opportunities for professional development and advancement.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Fuel Your Career?
If you're ready to embark on a rewarding career with Crystal Clean and make a real difference in the environmental services industry, apply now to become an Oil Sales & Service Representative. Join us in driving innovation and excellence!
Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.
Client Svc II Rep- Device Maintenance
Guest Service Representative Job 38 miles from Islip
US-NY-New York Type: Full-Time # of Openings: 1 NY - New York - Park Ave-MS About the Role
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements.
- Responsible for communicating and training team in changes to workflow or procedure.
- Oversees and manages daily and monthly records on service activity.
- Effectively communicates with the client and staff.
- Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Device Maintenance:
-Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
-Follows daily, established maintenance processes and procedures.
-Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.
-Evaluates equipment issues and notifies service department if unable to resolve.
-Delivers paper.
-Assists end-users in basic functionality of equipment.
-Records meter reads.
-Maintains service activity reports.
-Monitors supplies and restocks inventory.
About You: The Skills & Expertise You Bring
This position will support our customer at site locations throughout the NY metropolitan area.
In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 to 23.37 hr
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Prior experience in a customer service environment.
- Good computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM20 #LI-JZ1 #LI-ONSITE
PIb97ca80ca143-26***********3
Sales and Service Representative
Guest Service Representative Job 38 miles from Islip
Join the Crystal Clean Team as a Route Sales & Service Representative!
Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.
Why Crystal Clean?
At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future.
What You'll Do:
Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
What We're Looking For:
Strong Communicator: Excellent communication skills with a keen attention to detail.
Customer-Focused: Ability to engage effectively with customers and colleagues.
Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
Experienced: Route sales experience is a plus, but not required.
Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift materials weighing up to 80lbs regularly.
Handle and maneuver drums of waste/product, sometimes exceeding 400lbs.
Complete a pre-employment physical and drug screening.
Work Environment:
Diverse work settings with varying noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation package with performance incentives.
Comprehensive Benefits: Health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Apply Today!
If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world.
Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Client Svc I Rep.: Device Maintenance (3:00PM-12:00AM)
Guest Service Representative Job 38 miles from Islip
US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-NYC Health-MS About the Role
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Device Maintenance:
-Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
-Follows daily, established maintenance processes and procedures.
-Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.
-Evaluates equipment issues and notifies service department if unable to resolve.
-Delivers paper.
-Assists end-users in basic functionality of equipment.
-Records meter reads.
-Maintains service activity reports.
-Monitors supplies and restocks inventory.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
In accordance with applicable law we are providing the anticipated base salary for this role: $17.20 to 23.37/ hr
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM20 #LI-JZ1 #LI-ONSITE #ID22
PIa8dce0e9902b-26***********6