Guest service representative demographics and statistics in the US
Guest service representative demographics research summary. Zippia estimates guest service representative demographics and statistics in the United States by using a database of 30 million profiles. Our guest service representative estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about guest service representatives after extensive research and analysis:
- There are over 96,436 guest service representatives currently employed in the United States.
- 70.1% of all guest service representatives are women, while 29.9% are men.
- The average guest service representative age is 40 years old.
- The most common ethnicity of guest service representatives is White (55.4%), followed by Hispanic or Latino (20.2%), Black or African American (11.8%) and Asian (6.5%).
- Guest service representatives are most in-demand in Charlotte, NC.
- The retail industry is the highest-paying for guest service representatives.
- 7% of all guest service representatives are LGBT.
On this page
Guest service representative demographics by:
Guest service representative gender statistics
70.1% of guest service representatives are women and 29.9% of guest service representatives are men.
- Female, 70.1%
- Male, 29.9%
Guest service representative gender ratio
| Gender | Percentages |
|---|---|
| Female | 70.1% |
| Male | 29.9% |
Guest service representative gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$28,217
Female income
$27,275
Guest service representative gender ratio over time
This data breaks down the percentage of men and women in guest service representative positions over time. Currently, 70.1% of guest service representatives are female.
Guest service representative gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 28.31% | 71.69% |
| 2011 | 28.17% | 71.83% |
| 2012 | 29.59% | 70.41% |
| 2013 | 30.02% | 69.98% |
| 2014 | 30.50% | 69.50% |
| 2015 | 30.39% | 69.61% |
| 2016 | 30.93% | 69.07% |
| 2017 | 31.35% | 68.65% |
| 2018 | 30.09% | 69.91% |
| 2019 | 29.68% | 70.32% |
| 2020 | 30.29% | 69.71% |
| 2021 | 29.92% | 70.08% |
Guest service representative related jobs gender ratio
We compared guest service representatives with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Guest Service Representative | 30% | 70% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Guest service representative demographics by race
The most common ethnicity among guest service representatives is White, which makes up 55.4% of all guest service representatives. Comparatively, 20.2% of guest service representatives are Hispanic or Latino and 11.8% of guest service representatives are Black or African American.
- White, 55.4%
- Hispanic or Latino, 20.2%
- Black or African American, 11.8%
- Asian, 6.5%
- Unknown, 5.3%
- American Indian and Alaska Native, 0.8%
Guest service representative race
| Guest service representative race | Percentages |
|---|---|
| White | 55.4% |
| Hispanic or Latino | 20.2% |
| Black or African American | 11.8% |
| Asian | 6.5% |
| Unknown | 5.3% |
| American Indian and Alaska Native | 0.8% |
Guest service representative race and ethnicity over time
See how guest service representative racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Guest service representative race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.78% | 12.09% | 5.81% | 16.27% |
| 2011 | 62.50% | 12.38% | 5.95% | 16.15% |
| 2012 | 61.69% | 12.26% | 5.76% | 17.00% |
| 2013 | 62.04% | 12.09% | 5.93% | 16.67% |
| 2014 | 61.42% | 12.04% | 6.24% | 16.86% |
| 2015 | 60.80% | 11.78% | 6.02% | 17.97% |
| 2016 | 59.92% | 12.27% | 6.26% | 17.87% |
| 2017 | 60.83% | 11.69% | 6.23% | 17.69% |
| 2018 | 60.65% | 11.27% | 6.40% | 18.07% |
| 2019 | 60.25% | 11.46% | 6.20% | 18.59% |
| 2020 | 57.69% | 10.86% | 6.35% | 19.20% |
| 2021 | 55.38% | 11.83% | 6.52% | 20.22% |
Guest service representative wage gap by race
According to our data, asian guest service representatives have the highest average salary compared to other ethnicities. Black or african american guest service representatives have the lowest average salary at $27,933.
| Ethnicity | Salary |
|---|---|
| Unknown | $27,970 |
| White | $28,265 |
| Black or African American | $27,933 |
| Asian | $28,737 |
| Hispanic or Latino | $28,187 |
Average guest service representative age
See how the average age of guest service representatives varies based on ethnicity and gender.
Male
Female
Guest service representative age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Guest service representative age breakdown
The average age of guest service representatives is 40+ years years old, representing 49% of the guest service representative population.
Guest service representative age breakdown
| Guest Service Representative Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Guest service representative educational attainment
The most common degree for guest service representatives is bachelor's degree, with 42% of guest service representatives earning that degree. The second and third most common degree levels are high school diploma degree at 24% and high school diploma degree at 22%.
- Bachelor's, 42%
- High School Diploma, 24%
- Associate, 22%
- Diploma, 6%
- Other Degrees, 6%
Guest service representatives by degree level
| Guest service representative degree | Percentages |
|---|---|
| Bachelor's | 42% |
| High School Diploma | 24% |
| Associate | 22% |
| Diploma | 6% |
| Other Degrees | 6% |
Guest service representative jobs you might like
Guest service representative wage gap by degree level
According to the data, guest service representatives with a Master's degree earn more than those without, at $31,174 annually. With a Bachelor's degree, guest service representatives earn a median annual income of $30,014 compared to $27,485 for guest service representatives with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $31,174 |
| High School Diploma or Less | $26,603 |
| Bachelor's Degree | $30,014 |
| Some College/ Associate Degree | $27,485 |
Guest service representative employment statistics
Most guest service representatives work for a private in the hospitality industry.
Company size where guest service representatives work
Below, you can see the size of companies where guest service representatives work.
Guest service representative jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 22% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 31% |
| > 10,000 employees | 22% |
Guest service representative jobs by company type
Employees with the guest service representative job title have their preferences when it comes to working for a company. For instance, most guest service representatives prefer to work at private companies over public companies.
Guest service representative jobs by sector
| Company type | Percentages |
|---|---|
| Education | 5% |
| Public | 25% |
| Private | 69% |
| Government | 1% |
Guest service representative jobs by industry
The most common industries for guest service representatives are hospitality, retail and health care.
Guest service representative industry statistics
| Industry | Percentages |
|---|---|
| Hospitality | 41% |
| Retail | 10% |
| Fortune 500 | 8% |
| Health Care | 7% |
| Media | 6% |
| Professional | 6% |
| Non Profits | 4% |
| Education | 4% |
| Finance | 3% |
| Manufacturing | 2% |
| Real Estate | 2% |
| Internet | 1% |
| Transportation | 1% |
| Government | 1% |
| Automotive | 1% |
| Telecommunication | 1% |
| Technology | 1% |
| Start-up | 1% |
| Energy | 1% |
Guest service representative turnover and employment statistics
Guest service representative unemployment rate over time
The unemployment rate for guest service representatives between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Guest service representative unemployment rate by year
| Year | Guest service representative unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average guest service representative tenure
The average guest service representative stays at their job for 1-2 years, based on the 39,230 guest service representatives resumes in Zippia's database.
Guest service representative tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 31% |
| 1-2 years | 36% |
| 3-4 years | 12% |
| 5-7 years | 14% |
| 8-10 years | 4% |
| 11+ years | 3% |
Guest service representative LGBT ratio compared to similar jobs
Review the percent of guest service representatives that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Dividend Clerk | 5.53% | 66,319 |
| Medicaid Specialist | 6.73% | 73,368 |
| Guest Service Representative | 7.19% | - |
| Filer | 8.60% | 471 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Assistant Librarian | 11.16% | 1,617 |
| Human Resources Internship | 15.31% | 88,826 |
Similar guest service representative jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Dividend Clerk | 5.53% | 66,319 |
| Medicaid Specialist | 6.73% | 73,368 |
| Filer | 8.60% | 471 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Assistant Librarian | 11.16% | 1,617 |
| Human Resources Internship | 15.31% | 88,826 |
Foreign languages spoken by guest service representatives
The most common foreign language among guest service representatives is Spanish at 62.8%. The second-most popular foreign language spoken is French at 9.3% and German is the third-most popular at 3.5%.
- Spanish, 62.8%
- French, 9.3%
- German, 3.5%
- Portuguese, 3.2%
- Japanese, 2.4%
- Other, 18.8%
Guest service representative languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 62.8% |
| French | 9.3% |
| German | 3.5% |
| Portuguese | 3.2% |
| Japanese | 2.4% |
| Other | 18.8% |
