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Guest service representative full time jobs

- 150 jobs
  • Guest Services Agent - Hilton Columbus Downtown

    Hilton 4.5company rating

    Columbus, OH

    Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences. The Front Office Team at the Hilton Columbus Downtown is currently seeking a Guest Services Agent (Full Time) to work at our award-winning property. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality! We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more! What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests. Additional earning opportunities through competitive upselling. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
    $22k-27k yearly est. Auto-Apply 60d+ ago
  • Skincare Sales & Guest Services Associate

    Dermafix Spa

    Columbus, OH

    URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required Location: In-person Why Join Us? Are you passionate about skincare and providing exceptional customer service? Our luxury spa is looking for a friendly, organized, and sales-driven Skincare Sales & Guest Services Associate to be the welcoming face of our business. This role includes paid training to help you master our products, services, and sales techniques so you can succeed and grow with us. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role. Key Responsibilities Greet all clients with a professional appearance and a warm smile Answer incoming phone calls and respond promptly to inquiries Manage appointment bookings and schedule reservations efficiently Promote and sell spa treatments, skincare products, and memberships to meet sales targets Process payments accurately and maintain detailed sales records Keep the front desk tidy, organized, and inviting at all times Provide administrative support including data entry, filing, and photocopying Travel to nearby spa locations as needed (gasoline expenses covered) Qualifications Proven experience in a front desk, guest services, or sales role (spa or salon experience preferred) A background in esthetics or skincare is a strong plus but not required Excellent communication and time management skills Comfortable using computers, CRM software, and scheduling tools Ability to multitask and work efficiently in a fast-paced environment Reliable transportation and availability to work at least one weekend day Compensation & Benefits Base Salary: $2,500/month Commission with uncapped earning potential (OTE: $60,000+ annually) Paid training to set you up for success Paid gasoline reimbursement for travel to nearby locations Employee discounts on skincare products and spa services Opportunity for career growth within a luxury wellness brand Work Schedule Flexible shifts including weekends (minimum 1 weekend day required) How to Apply If you're ready to launch your career in luxury skincare sales and guest services, send your resume with your best contact number and email. Qualified candidates will be contacted promptly. After applying, please send a follow-up email including: Your earliest available start date Your daily sales target (numeric figure) A brief summary of your sales experience
    $60k yearly 60d+ ago
  • Hotel Front Desk Agent

    Hilliard Rome

    Columbus, OH

    Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Job description Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Job brief We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Job Type: Full-time Job Type: Full-time Pay: $15.00 - $16.00 per hour Benefits: Employee discount Schedule: 8 hour shift Day shift Holidays Overtime Weekend availability Work Location: In person
    $15-16 hourly 30d ago
  • Front Desk Agent 2nd shift

    Woodcrest New Albany 3.2company rating

    New Albany, OH

    Job DescriptionThe Hampton Inn & Suites by Hilton New Albany hotel is looking to add friendly team members to our front desk. We are currently accepting applications for full and part-time,1st or 2nd shift. Apply today for a chance to join our fun front office team, at our busy 114-room hotel.
    $28k-33k yearly est. 10d ago
  • Salon Service Liason

    Phia Concepts Salons 3.6company rating

    Columbus, OH

    Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day. What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant Requirements: High School Diploma (those without HS diploma or GED can still apply for Guest Service Assistant role) Acceptable background check Able to use point-of-sale software
    $30k-42k yearly est. 1d ago
  • Customer Service Representative (Resident Support Specialist)

    Foxen Administration

    Columbus, OH

    Who We Are: Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents. Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us. What You'll Do: As a Resident Support Specialist, you'll be the primary point of contact for residents, helping them with questions, comments, and complaints. You'll need to be an excellent communicator who can quickly and effectively resolve issues to ensure a great resident experience. You will join a growing team of entrepreneurial professionals focused on disrupting the multifamily risk compliance industry, and you will have the opportunity to help develop the company's operational platform. Please note: The hours for this role are 11:30 AM - 8:00 PM EST.Your Responsibilities: Answering inquiries: Responding to customer questions via phone, email, live chat, or in-person. Problem-solving and complaint resolution: Listening to and understanding customer issues, then providing appropriate solutions, and following up to ensure the problem is resolved. Providing information: Having in-depth knowledge of the company's products and services to accurately inform customers. Managing accounts: Reviewing and making changes to customer accounts as needed. Retrieve and distribute incoming mail in a timely manner. Contribute to operational efficiency by suggesting and developing new process improvements. What You Bring: Strong communication skills: The ability to convey information clearly and effectively, both verbally and in writing. Active listening: Paying close attention to what customers are saying to fully understand their needs and concerns. Empathy and patience: Staying calm and polite, especially when dealing with difficult or frustrated customers. Excellent organizational and time management skills with a proven ability to prioritize tasks and multitask effectively. A positive attitude and a proactive approach to learning new systems and adapting to change. Where You'll Work: Located in the heart of the Arena District in Downtown Columbus, Ohio, our corporate office overlooks Huntington Park, home of the Columbus Clippers. With collaboration and team building top of mind, our large open office features multiple areas for group settings, 7+ conference rooms and a company meeting space. You can also look forward to monthly catered lunches, holiday celebrations, bottomless local coffee, and other exciting activities. Off the clock, take advantage of nearby events happening at Nationwide Arena, Kemba Live, and Lower.com field all within walking distance! What We Offer: As a Resident Support Specialist, you'll receive a competitive hourly rate, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time non-exempt position, reporting to the Manger of Resident Support.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Matic 3.9company rating

    Columbus, OH

    Job Description About the Role We're looking for a Customer Service Representative to join our team! Your job is to help us keep our customers happy by providing top-notch service. You'll work directly with customers to meet their insurance carriers' requirements, all while collaborating with our agents and advocating for everyone involved." What You'll Be Doing Providing expert service and guidance to our customers over phone, email, and text Ensure correct documents are sent to customers based on their situation Completing tasks with organized notes with consistent processes Clearly articulating our Matic value proposition to the customer Achieving team goals for productivity, quality, client satisfaction and policy retention Offering other insurance products to our customers where applicable Our Expectations of a CSR: Save Attempt EVERY TIME - We require a save attempt to be made on every cancellation request Customer Holds- Inform customers they are being placed on hold. Check-in every minute at minimum to update We Champion Our Customers - Every call and every interaction. Be proactive and if something is not right, own it. Be their advocate. Good, Better, Best - Don't settle. Look for ways to improve daily. Can't stop, won't stop attitude Feedback First - Welcome feedback with curiosity, not defensiveness. It is our responsibility to help each other grow One CST - Regardless of role, we are one team working together Professionalism- Be calm, professional and empathetic. We are Matic, represent the company as you would want your company represented. One Call Resolution - Do everything you can to solve before ending the call. Don't pass it off if you can finish it. If it is not done, it is not resolved Accountability - Own every call - see it through to completion. You own the outcome. What You Offer 1+ year of customer service experience Effective communication skills especially over the phone. Ability to understand a customer's situation and provide options towards resolution Tenacity and persuasiveness when it comes to doing what's right Self-motivated, willing to learn, and able to adapt quickly to change Ability to multitask as demonstrated by listening and responding to the customer while using a computer to research and enter information Passion that can convey the value of our Matic message clearly What We Offer Career advancement - we have a culture that focuses on internal promotion and career growth. You have an ownership stake - all Maticians receive Matic stock options. Unlimited Paid Time Off. Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution. 401(k) Retirement Plan. Continuing education, licensing and professional development paid for by Matic. A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!). About Matic Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
    $28k-35k yearly est. 24d ago
  • Customer Service Representative

    Shuhari Group

    Columbus, OH

    Job Description Columbus OH | Customer Service Representative - Full Time This is an in-person role based in Columbus. We're hiring Customer Service Representatives to support our clients face-to-face at live events and retail activations. You'll be the first point of contact for customers, welcoming them, answering questions, and ensuring they have a great experience. If you have a background in retail, hospitality, or customer service, you'll thrive here and if you don't, we'll train you from the ground up. What You'll Do Greet and assist customers in person Answer questions about products and services Guide customers through sign-ups or sales Work alongside a supportive team to meet goals What You Get Weekly pay: base + bonuses Full-time schedule (Monday-Friday, in person) Paid training and coaching from experienced leaders Benefits after qualifying period A clear path to promotions and leadership If you're energetic, reliable, and people-focused, we want to meet you. Apply now, interviews this week.
    $27k-35k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Beau Burton-State Farm Agent

    Columbus, OH

    Job DescriptionBenefits: Licensing paid by agency Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Were excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and funmixing professionalism with plenty of camaraderie along the way. We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team members wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelors in Business Administration from Elon University, with a focus on Management. Our office is laid back but drivenwe push hard for results while keeping a positive, supportive vibe. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Beau Burton - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Identify additional ways that our team can serve each customer. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.
    $27k-35k yearly est. 3d ago
  • Customer Service Representative - Columbus, OH

    National Background Check, Inc.

    Columbus, OH

    Job Description The Customer Service Representative will be responsible for managing high call volume, sales and customer service/support for NBCI. This person will be fingerprinting and speaking with customers, establish and/or solidify business relationships to generate fingerprint service business. This person will also provide general support to the office, contact customers about any fingerprinting issues when necessary, assist with departmental follow-ups, and resolve customer issues when necessary. This person will also have excellent communication skills and provide superb customer service to all customers. This person is responsible for maintaining a good rapport with all customers that come into the office. Position Status: Full-time Supervision Received: Reports to the Customer Service Manager, NBCI Supervision Exercised: None Essential Functions, Duties and Responsibilities: Customer Service/Communications/Sales Excellent attendance Answer phones promptly and professionally and maintain a helpful demeanor with internal and external clients. Practice and reinforce superior customer service skills in customer interactions on the telephone and in-person. Greet all customers professionally and with a helpful demeanor. Fingerprint and/or drug test all walk-in customers. Contribute to the overall success of FastFingerprints by communicating effectively with management to ensure that company initiatives are followed. Correspond as needed with management to communicate problems, clarify questions and issues. Processes Stay up-to-date on filing of forms/paperwork/phone calls. Schedule appointments and take payments over the phone. Retrieve calls from voicemail system daily. Ensures that all calls are returned to customers. Ensure daily, weekly and monthly work processes and reporting are done accurately and timely. Assist with researching accounts payables issues. Provide general assistance to all phone callers. Teamwork Positively promote all goals and objectives of management within the office. Continually seek to improve the sales experience with revised and improved processes. Maintain a positive attitude and work environment, so as to lead by example. Contribute to the overall success of the office by fostering a positive teamwork environment. Continually seek to help FastFingerprints by offering assistance wherever necessary. Minimum Qualifications: Two or more years of customer service experience Must have excellent attendance habits Must be self-disciplined, have excellent communication skills and a strong work ethic Must be a self-starter Must be able to work in a fast-paced environment Desired Experience: Associate's Degree preferred Strong customer service and communication skills Strong Computer skills needed Other Information: Candidates must provide references, be able to pass a pre-employment drug screen and a fingerprint-based criminal background check. Job Type: Full-time
    $27k-35k yearly est. 7d ago
  • Client Representative / Customer Service Representative

    Tectammina

    Columbus, OH

    Responsible for management of all vehicles in Columbus, OH • Conduct multi-point inspection on rental returns and identify mechanical and physical concerns • Conduct routine vehicle inventory including new purchases, rental returns and vehicles in service or repair • Manage routine maintenance of vehicles • Ensure vehicles are properly badged, cleaned and prepped for future rentals • Maintain positive relationships with external body & service shops • Transport vehicles to and from service & repair facilities • Work with body shops for damage estimates and timely repairs • Assist transportation department in transporting inbound and outbound vehicles • Face to face customer interaction • Provide exceptional customer service • Review processes and make recommendations as needed • Other projects as designated by management The position would report to the NE Regional Account Executive, Columbus, Ohio. Base plus bonus potential. Qualifications please share your profile to ***************************** Additional Information Job Status: Permanent / Full time postion Eligibility: EAD GC/ GC/ US Citizen Share the Profiles to ********************** Contact: ************ Keep the subject line with Job Title and Location
    $27k-35k yearly est. Easy Apply 11h ago
  • Customer Service Representative

    Georgesville Nissan

    Columbus, OH

    Georgesville Nissan is seeking a full-time Customer Service Rep./Service Support Associate with excellent customer service skills to help make our already great team even better! This individual will receive calls into the dealership, be responsible for basic accounting skills and knowledge of routine accounting functions. What We Offer: Comprehensive Benefits Package including Medical, Dental, Vision, Disability, life insurance and more! 401K Plan with generous employer match Family owned and operated Responsibilities Receive cash, and credit card payments from customers Answer incoming calls and scheduling service appointments. Communicate with callers in a professional, friendly and efficient manner Positive, outgoing personality with excellent communication skills Will work closely with members of the service team in the service drive to contribute to a positive customer experience Qualifications Experience with Microsoft Office suite is a plus Positive, outgoing personality with excellent communication skills Available to work flexible hours and some Saturday hours Clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Warehouse Customer Service Representative

    Geodis Career

    Columbus, OH

    Shift/Schedule First Shift: Monday-Friday 8:30am-5pm Text DELIVER to 88300 to apply or check out more jobs at www.workat GEODIS.com ! GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Look what you'll get by joining the GEODIS team! Get Good Money - Fair pay and some jobs come with bonus opportunities. Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.* Get Paid Early - Payday as early as you want. Access your earnings on demand. Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.* Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.* Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone. Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better. Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year. Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes. Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund". Have FUN - Work with fun, supportive people just like you! Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging. Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place! *Eligibility varies based on location, job, employee type, or length of service. What you will be doing: Interacts with customers by phone, email, or in person and receives orders or changes in service. Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability. Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records. Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary. Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information. Assures proper invoicing of accounts by verifying computer generated invoices. Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner. Reports customer feedback to management, including any signs of customer dissatisfaction. Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes Performs paperwork associated with orders including the maintenance of customer files. Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office. Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary. Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics Works with management regarding product routing for customers For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action. Requirements: Minimum 6 months related experience and/or training Experience with AS400 operating systems and warehouse management systems preferred. PC literate with experience with Microsoft Outlook, Word, and Excel Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”. More about GEODIS GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workat GEODIS.com to learn more.
    $27k-35k yearly est. 60d+ ago
  • Seasonal Retail Customer Service Representative/Cashier

    Opportunities To

    Columbus, OH

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently accepting applications for self-motivated, energetic and hardworking Seasonal Retail Associates to assist customers with a variety of computer and electronics purchases in our high-volume big box retail store. At this time, we are seeking full-time and part-time positions for the holidays, starting before Black Friday and ending in mid January. There may be a possibility for ongoing employment at the end of the seasonal period. Micro Center features dedicated product departments to meet our customers' needs, and your knowledge and skill level will be matched to the department where you can best serve our customers! MAJOR RESPONSIBILITIES: Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities Participate in open and close procedures Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory EDUCATION & EXPERIENCE: High school diploma or equivalent Knowledge of Microsoft Office Passion for computers and technology preferable, but at minimum baseline knowledge of the products and services sold throughout the store Ability to communicate professionally, handle multiple customers and relate to people with varying levels of technical expertise Sincere interest in helping customers and driving world-class customer experiences Professional appearance and demeanor Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays Previous experience relative to the position of interest is preferred MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Flexible Schedules & Excellent Pay Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities BENEFITS & OTHER INFORMATION: BENEFITS & OTHER INFORMATION: Micro Center offers competitive pay and an employee discount on merchandise for seasonal associates. Micro Center is an Equal Opportunity Employer. Pre-employment criminal background and substance abuse screening. OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative (Resident Support Specialist)

    Foxen

    Columbus, OH

    Who We Are: Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents. Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us. What You'll Do: As a Resident Support Specialist, you'll be the primary point of contact for residents, helping them with questions, comments, and complaints. You'll need to be an excellent communicator who can quickly and effectively resolve issues to ensure a great resident experience. You will join a growing team of entrepreneurial professionals focused on disrupting the multifamily risk compliance industry, and you will have the opportunity to help develop the company's operational platform. Please note: The hours for this role are 11:30 AM - 8:00 PM EST. Your Responsibilities: * Answering inquiries: Responding to customer questions via phone, email, live chat, or in-person. * Problem-solving and complaint resolution: Listening to and understanding customer issues, then providing appropriate solutions, and following up to ensure the problem is resolved. * Providing information: Having in-depth knowledge of the company's products and services to accurately inform customers. * Managing accounts: Reviewing and making changes to customer accounts as needed. * Retrieve and distribute incoming mail in a timely manner. * Contribute to operational efficiency by suggesting and developing new process improvements. What You Bring: * Strong communication skills: The ability to convey information clearly and effectively, both verbally and in writing. * Active listening: Paying close attention to what customers are saying to fully understand their needs and concerns. * Empathy and patience: Staying calm and polite, especially when dealing with difficult or frustrated customers. * Excellent organizational and time management skills with a proven ability to prioritize tasks and multitask effectively. * A positive attitude and a proactive approach to learning new systems and adapting to change. Where You'll Work: Located in the heart of the Arena District in Downtown Columbus, Ohio, our corporate office overlooks Huntington Park, home of the Columbus Clippers. With collaboration and team building top of mind, our large open office features multiple areas for group settings, 7+ conference rooms and a company meeting space. You can also look forward to monthly catered lunches, holiday celebrations, bottomless local coffee, and other exciting activities. Off the clock, take advantage of nearby events happening at Nationwide Arena, Kemba Live, and Lower.com field all within walking distance! What We Offer: As a Resident Support Specialist, you'll receive a competitive hourly rate, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time non-exempt position, reporting to the Manger of Resident Support. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative-1st Shift

    The Scherzinger Corporation

    Columbus, OH

    Are you a passionate call center or inside sales representative looking to take the next step in your career? Do you have a passion for helping people by finding solutions and offering top quality services? Let's Talk! About Us: ScherZinger Termite & Pest Control is a family owned and operated business that has been serving Ohio for over 90 years. We are growing with 3 service areas and offer industry leading pest solutions to homeowners and businesses. We are passionate about providing solutions that not only address current pest issues but also protect people and property. Why Choose ScherZinger? · Competitive Salary with opportunities for increases every 6 months! · Earn hourly wage PLUS commission opportunities · Employee Volunteer Opportunities throughout the year · Full Benefits Including: o Medical o Dental o Vision o 401k with Match o PTO o Short -Term Disability- 100% Company Paid o Life- 100% Company Paid · Great Team & Leadership to help you reach YOUR Goals! Customer Service Representative: · Answers inbound calls to assist current ScherZinger customers. · Provides solutions for current customers and prospective customers based on their needs. · Document and update customer profiles for best experience throughout their entire ScherZinger Experience. · Utilize technology such as phones, software, and CRM. Assist walk-in customers, accept delieveries, and greet visitors to the office A This is an In-Office role at our Reyonaldsburg location, must be able to work in office full-time. What You Bring: · High School Diploma or GED · Sales or Customer Service Experience is preferred · Must exemplify our company's core values: service heart, success drive, & value reputation. · All employees must pass pre-employment screenings and background check. Equal Employment Opportunity has been and will continue to be a fundamental principle at Scherzinger Termite and Pest Control, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. View all jobs at this company
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Gregg Rothermund-State Farm Agent

    Columbus, OH

    Job DescriptionBenefits: Licensing paid by agency 401(k) Competitive salary Opportunity for advancement Paid time off Training & development Bonus based on performance Flexible schedule ABOUT OUR AGENCY: Ive been a proud State Farm agent serving the Worthington, OH community for 45 years. Including myself, our office is home to three licensed full-time agents who are dedicated to helping customers protect what matters most. We offer a competitive salary, a 401(k) plan, paid vacation, continuing education, and we cover the cost of all licensing and certifications to support your professional growth. Im a graduate of Ohio State University and deeply committed to giving back to the community. Im a lifetime member of the Nationwide Children's Hospital Development Board, a past chairman of the Woody Hayes Sports Spectacular, a past president of the Muirfield Village Civic Association, and an active member of New Hope Church. If youre looking for a stable, established agency that values teamwork, community, and career growth, this could be the perfect place for you. ROLE DESCRIPTION: As a customer service representative with Gregg Rothermund's State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 24d ago
  • Night Auditor

    Dreamscape Hosptality

    Columbus, OH

    Full-time Description We are seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process for guests, and performing accounting tasks to maintain accurate financial records. Essential Responsibilities and Duties: - Perform nightly audits of financial transactions and ensure accuracy in reporting. - Handle guest check-ins and check-outs efficiently and courteously. - Address guest inquiries and resolve any issues that may arise during the night. - Maintain the security and safety of the hotel premises during night hours. - Prepare and distribute daily financial reports to management. - Assist with inventory management and ordering supplies as needed. - Collaborate with other departments to ensure a seamless guest experience. This is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality also offers Competitive Benefits: Medical Insurance Dental Insurance Vision Insurance STD/LTD Life Insurance 401K FSA Working Conditions The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role. Reasonable Accommodations: The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department. This covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed. Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Equal Employment Opportunity Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. Requirements Education, Experience, and Skills (Qualifications/Requirements): - High school diploma or equivalent; additional education in hospitality or accounting is a plus. - Previous experience in a hotel or customer service role preferred. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal skills. - Proficient in using hotel management software and basic accounting systems. - Ability to work independently and manage time effectively. - Flexibility to work overnight shifts, including weekends and holidays. Physical Requirements: Ability to stand, walk, and remain on feet for extended periods. Ability to lift and carry up to 50 pounds occasionally (consider adjustments based on specific needs). Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.
    $24k-30k yearly est. 44d ago
  • Guest Services Associate

    General Accounts

    Columbus, OH

    Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryFast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Agent/Night Auditor

    Innvite Hospitality

    Lancaster, OH

    Job Description Employment type: Full time Pay rate: $15/hour. Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Switchboard Operation and Telephone Etiquette Front Office Emergency/Security Procedures Reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily Monitor Cleanliness of Bar & Tables Minor Decision Making Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: Fluent Verbal & Written Communication in Proper English (Spanish, if possible) Basic Math Hand Writing Computer Skills/Keyboard/Typing Skills Operate a 10 Key Calculator Hospitable, Civil Contact with the Public Ability to Work Independently, with Little to no Supervision Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training Job Posted by ApplicantPro
    $15 hourly 7d ago

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