"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, Customer Service, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 6+ Months (Contract to Full time conversion)
Pay range: $19-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
$19-19.2 hourly 1d ago
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Customer Service Representative
Russell Tobin 4.1
Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
$19.2 hourly 3d ago
Customer Service Representative
Convoco East Coast
Columbus, OH
ColumbusOH | Customer ServiceRepresentative - Full Time
This is an in-person role.
We're hiring Customer ServiceRepresentatives to support our clients face-to-face at live events and retail activations. You'll be the first point of contact for customers, welcoming them, answering questions, and ensuring they have a great experience. If you have a background in retail, hospitality, or customer service, you'll thrive here and if you don't, we'll train you from the ground up.
What You'll Do
Greet and assist customers in person
Answer questions about products and services
Guide customers through sign-ups or sales
Work alongside a supportive team to meet goals
What You Get
Weekly pay: base + weekly bonuses
Full-time schedule (Monday-Friday, in person)
Paid training and coaching from experienced leaders
Benefits after qualifying period
A clear path to promotions and leadership
If you're energetic, reliable, and people-focused, we want to meet you. Apply now, interviews this week.
$27k-35k yearly est. 5d ago
Call Center Rep - In Office
The Whittingham Agencies
Hilliard, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 12d ago
Skincare Sales & Guest Services Associate
Dermafix Spa
Columbus, OH
URGENT HIRING: Skincare Sales & GuestServices Associate | Paid Training | Luxury Spa
Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required
Location: In-person
Why Join Us?
Are you passionate about skincare and providing exceptional customer service? Our luxury spa is looking for a friendly, organized, and sales-driven Skincare Sales & GuestServices Associate to be the welcoming face of our business. This role includes paid training to help you master our products, services, and sales techniques so you can succeed and grow with us. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role.
Key Responsibilities
Greet all clients with a professional appearance and a warm smile
Answer incoming phone calls and respond promptly to inquiries
Manage appointment bookings and schedule reservations efficiently
Promote and sell spa treatments, skincare products, and memberships to meet sales targets
Process payments accurately and maintain detailed sales records
Keep the front desk tidy, organized, and inviting at all times
Provide administrative support including data entry, filing, and photocopying
Travel to nearby spa locations as needed (gasoline expenses covered)
Qualifications
Proven experience in a front desk, guestservices, or sales role (spa or salon experience preferred)
A background in esthetics or skincare is a strong plus but not required
Excellent communication and time management skills
Comfortable using computers, CRM software, and scheduling tools
Ability to multitask and work efficiently in a fast-paced environment
Reliable transportation and availability to work at least one weekend day
Compensation & Benefits
Base Salary: $2,500/month
Commission with uncapped earning potential (OTE: $60,000+ annually)
Paid training to set you up for success
Paid gasoline reimbursement for travel to nearby locations
Employee discounts on skincare products and spa services
Opportunity for career growth within a luxury wellness brand
Work Schedule
Flexible shifts including weekends (minimum 1 weekend day required)
How to Apply
If you're ready to launch your career in luxury skincare sales and guestservices, send your resume with your best contact number and email. Qualified candidates will be contacted promptly.
After applying, please send a follow-up email including:
Your earliest available start date
Your daily sales target (numeric figure)
A brief summary of your sales experience
$60k yearly Auto-Apply 60d+ ago
Customer Service Representative
Matic 3.9
Columbus, OH
The Importance of this Role
We're looking for a Customer ServiceRepresentative to be the voice of Matic! Your job is to keep our customers happy by providing top-notch service. You will work directly with customers over the phone to answer questions, resolve concerns, and ensure they stay with Matic for the long haul.
Responsibilities:
Frontline Support: Provide expert service and guidance to our customers primarily over the phone, as well as email and text.
Retention: Identify customers at risk of cancellation and use problem-solving skills to retain their business
Value Articulation: Clearly articulate the Matic value proposition to reinforce why the customer chose us.
Upselling: Offer other insurance products (bundling) to our customers where applicable to increase their coverage and value.
Goal Achievement: Achieve team goals for productivity, quality, client satisfaction) and policy retention.
Our Expectations of an Inbound CSR:
Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request.
One Call Resolution: Do everything you can to solve the issue before ending the call.
Customer Holds: Inform customers they are being placed on hold. Check in every minute at a minimum to update.
We Champion Our Customers: Every call and every interaction. Be proactive and if something is not right, own it.
Professionalism: Be calm, professional, and empathetic. Represent the company as you would want your company represented.
Good, Better, Best: Don't settle. Look for ways to improve daily.
Requirements:
1+ year of Customer Service experience (phone-based).
Effective verbal communication skills with a talent for de-escalation and empathy.
Tenacity and persuasiveness-you must be comfortable attempting to "save" a customer who wants to cancel.
Ability to multitask: listening and responding to the customer while using a computer to research and enter information.
Passion that can convey the value of our Matic message clearly.
What We Offer
We offer a competitive base hourly rate of $19.23 to $20.19
You have an ownership stake - all Maticians receive Matic stock options.
Unlimited Paid Time Off.
Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
401(k) Retirement Plan.
Continuing education, licensing and professional development paid for by Matic.
Career advancement - we have a culture that focuses on internal promotion and career growth.
A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).
About Matic
Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more.
We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun.
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship.
$19.2-20.2 hourly Auto-Apply 13d ago
Front Desk Agent
Innvite Hospitality
Columbus, OH
The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11:00pm to 7:00am.
Full and part time opportunities are available. This position is eligible for Health Insurance, Vacation, Employee Discounted Hotel Rooms, and Sign on Bonus.
Required Tasks: According to Hotel Standards:
*Guest Check-in & Check-out
*PMS Operations
*Cash Handling & Credit Card Transactions
*Switchboard Operation and Telephone Etiquette
*Front Office Emergency/Security Procedures
*Reservations-Guest Rooms and Meeting Rooms
*Assist with Administrative Duties as assigned by Management
*Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily
*Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables
*Minor Decision Making
*Take Group Reservations & Set up Group Blocks
*Sales of Guest Rooms with New Arrivals and Phone Inquiries
*Follow All Policies & Procedures as Outlined in the Employee Handbook
*Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag
*Operate Laundry as Directed
*Maintain a Professional Attitude to all Guests, Associates & Vendors
Required Skills:
*Fluent Verbal & Written Communication in Proper English (Spanish, if possible)
*Basic Math
*Hand Writing
*Computer Skills/Keyboard/Typing Skills
*Operate a 10 Key Calculator
*Hospitable, Civil Contact with the Public
*Ability to Work Independently, with Little to no Supervision
*Ability to Complete Multiple Tasks Simultaneously
*Night Audit/Basic Accounting Skills/Training
Physical Requirements:
*Neck: Bending & Twisting
*Arms: Reaching, Bending, Light Carrying, Pushing, Pulling
*Hands: Finger Dexterity, Grasping
*Trunk: Bending & Twisting
*Legs: Normal Balance, Crouching or Kneeling
*Feet: Standing For Long Periods, Walking, Climbing Stairs
*Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels &
Directions; Ability to Communicate in Emergency Situations & to Supervisor in English.
*Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation
Vision: Legal Normal Vision with or without Accommodation
Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job
description as indicated and understand any task that keeps the hotel running is part of any job description. This
description may be altered from time to time by the Hotel!
Job Posted by ApplicantPro
$25k-31k yearly est. 2d ago
Salon Service Liason
Phia Concept Salons 3.6
Columbus, OH
Job DescriptionPosition Description: ***Great Pay ****Fun Industry *****Supportive Team ******Free Hair Services *******Healthcare benefits ********Standing schedules *********Award-winning Salon **********Full OR Part-time ***********Inclusive Environment
Promotions are self-driven and may happen multiple times per year. Preference is given to future cosmetology professionals, but all may apply. Must be available one weekend day.
What is a Salon Service LiasonTo understand the job, think receptionist/hostess + retail associate/cashier + communication liaison and hairstyling assistant
Requirements:
High School Diploma (those without HS diploma or GED can still apply for GuestService Assistant role)
Acceptable background check
Able to use point-of-sale software
$30k-42k yearly est. 21d ago
Client Representative / Customer Service Representative
Tectammina
Columbus, OH
Responsible for management of all vehicles in Columbus, OH • Conduct multi-point inspection on rental returns and identify mechanical and physical concerns • Conduct routine vehicle inventory including new purchases, rental returns and vehicles in service or repair
• Manage routine maintenance of vehicles
• Ensure vehicles are properly badged, cleaned and prepped for future rentals
• Maintain positive relationships with external body & service shops
• Transport vehicles to and from service & repair facilities
• Work with body shops for damage estimates and timely repairs
• Assist transportation department in transporting inbound and outbound vehicles
• Face to face customer interaction
• Provide exceptional customer service
• Review processes and make recommendations as needed
• Other projects as designated by management
The position would report to the NE Regional Account Executive, Columbus, Ohio.
Base plus bonus potential.
Qualifications
please share your profile to *****************************
Additional Information
Job Status: Permanent / Full time postion
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to **********************
Contact: ************
Keep the subject line with Job Title and Location
$27k-35k yearly est. Easy Apply 1d ago
Customer Service Representative - Columbus, OH
National Background Check, Incorporated
Columbus, OH
The Customer ServiceRepresentative will be responsible for managing high call volume, sales and customer service/support for NBCI. This person will be fingerprinting and speaking with customers, establish and/or solidify business relationships to generate fingerprint service business. This person will also provide general support to the office, contact customers about any fingerprinting issues when necessary, assist with departmental follow-ups, and resolve customer issues when necessary. This person will also have excellent communication skills and provide superb customer service to all customers. This person is responsible for maintaining a good rapport with all customers that come into the office.
Position Status: Full-time
Supervision Received: Reports to the Customer Service Manager, NBCI
Supervision Exercised: None
Essential Functions, Duties and Responsibilities:
Customer Service/Communications/Sales
* Excellent attendance
* Answer phones promptly and professionally and maintain a helpful demeanor with internal and external clients.
* Practice and reinforce superior customer service skills in customer interactions on the telephone and in-person.
* Greet all customers professionally and with a helpful demeanor.
* Fingerprint and/or drug test all walk-in customers.
* Contribute to the overall success of FastFingerprints by communicating effectively with management to ensure that company initiatives are followed.
* Correspond as needed with management to communicate problems, clarify questions and issues.
Processes
* Stay up-to-date on filing of forms/paperwork/phone calls.
* Schedule appointments and take payments over the phone.
* Retrieve calls from voicemail system daily. Ensures that all calls are returned to customers.
* Ensure daily, weekly and monthly work processes and reporting are done accurately and timely.
* Assist with researching accounts payables issues.
* Provide general assistance to all phone callers.
Teamwork
* Positively promote all goals and objectives of management within the office.
* Continually seek to improve the sales experience with revised and improved processes.
* Maintain a positive attitude and work environment, so as to lead by example.
* Contribute to the overall success of the office by fostering a positive teamwork environment.
* Continually seek to help FastFingerprints by offering assistance wherever necessary.
Minimum Qualifications:
* Two or more years of customer service experience
* Must have excellent attendance habits
* Must be self-disciplined, have excellent communication skills and a strong work ethic
* Must be a self-starter
* Must be able to work in a fast-paced environment
Desired Experience:
* Associate's Degree preferred
* Strong customer service and communication skills
* Strong Computer skills needed
Other Information:
Candidates must provide references, be able to pass a pre-employment drug screen and a fingerprint-based criminal background check.
Job Type: Full-time
$27k-35k yearly est. 54d ago
Customer Service Representative (Resident Support Specialist)
Foxen Administration
Columbus, OH
Who We Are: Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents.
Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us.
What You'll Do:
As a Resident Support Specialist, you'll be the primary point of contact for residents, helping them with questions, comments, and complaints. You'll need to be an excellent communicator who can quickly and effectively resolve issues to ensure a great resident experience. You will join a growing team of entrepreneurial professionals focused on disrupting the multifamily risk compliance industry, and you will have the opportunity to help develop the company's operational platform.
Please note: The hours for this role are 11:30 AM - 8:00 PM EST.Your Responsibilities:
Answering inquiries: Responding to customer questions via phone, email, live chat, or in-person.
Problem-solving and complaint resolution: Listening to and understanding customer issues, then providing appropriate solutions, and following up to ensure the problem is resolved.
Providing information: Having in-depth knowledge of the company's products and services to accurately inform customers.
Managing accounts: Reviewing and making changes to customer accounts as needed.
Retrieve and distribute incoming mail in a timely manner.
Contribute to operational efficiency by suggesting and developing new process improvements.
What You Bring:
Strong communication skills: The ability to convey information clearly and effectively, both verbally and in writing.
Active listening: Paying close attention to what customers are saying to fully understand their needs and concerns.
Empathy and patience: Staying calm and polite, especially when dealing with difficult or frustrated customers.
Excellent organizational and time management skills with a proven ability to prioritize tasks and multitask effectively.
A positive attitude and a proactive approach to learning new systems and adapting to change.
Where You'll Work:
Located in the heart of the Arena District in Downtown Columbus, Ohio, our corporate office overlooks Huntington Park, home of the Columbus Clippers. With collaboration and team building top of mind, our large open office features multiple areas for group settings, 7+ conference rooms and a company meeting space. You can also look forward to monthly catered lunches, holiday celebrations, bottomless local coffee, and other exciting activities. Off the clock, take advantage of nearby events happening at Nationwide Arena, Kemba Live, and Lower.com field all within walking distance!
What We Offer:
As a Resident Support Specialist, you'll receive a competitive hourly rate, bonus opportunities, and a robust benefits package. Our benefits include your choice of three health insurance plans, voluntary dental, vision, short-term disability, long-term disability, life and AD&D insurance, Paid Time Off, paid holidays, and a 401k with 4% company match. This is a full-time non-exempt position, reporting to the Manger of Resident Support.
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Georgesville Nissan
Columbus, OH
Georgesville Nissan is seeking a full-time Customer Service Rep./Service Support Associate with excellent customer service skills to help make our already great team even better! This individual will receive calls into the dealership, be responsible for basic accounting skills and knowledge of routine accounting functions.
What We Offer:
Comprehensive Benefits Package including Medical, Dental, Vision, Disability, life insurance and more!
401K Plan with generous employer match
Family owned and operated
Responsibilities
Receive cash, and credit card payments from customers
Answer incoming calls and scheduling service appointments. Communicate with callers in a professional, friendly and efficient manner
Positive, outgoing personality with excellent communication skills
Will work closely with members of the service team in the service drive to contribute to a positive customer experience
Qualifications
Experience with Microsoft Office suite is a plus
Positive, outgoing personality with excellent communication skills
Available to work flexible hours and some Saturday hours
Clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$27k-35k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - Columbus, OH
National Background Check
Columbus, OH
The Customer ServiceRepresentative will be responsible for managing high call volume, sales and customer service/support for NBCI. This person will be fingerprinting and speaking with customers, establish and/or solidify business relationships to generate fingerprint service business. This person will also provide general support to the office, contact customers about any fingerprinting issues when necessary, assist with departmental follow-ups, and resolve customer issues when necessary. This person will also have excellent communication skills and provide superb customer service to all customers. This person is responsible for maintaining a good rapport with all customers that come into the office.
Position Status: Full-time
Supervision Received: Reports to the Customer Service Manager, NBCI
Supervision Exercised: None
Essential Functions, Duties and Responsibilities:
Customer Service/Communications/Sales
Excellent attendance
Answer phones promptly and professionally and maintain a helpful demeanor with internal and external clients.
Practice and reinforce superior customer service skills in customer interactions on the telephone and in-person.
Greet all customers professionally and with a helpful demeanor.
Fingerprint and/or drug test all walk-in customers.
Contribute to the overall success of FastFingerprints by communicating effectively with management to ensure that company initiatives are followed.
Correspond as needed with management to communicate problems, clarify questions and issues.
Processes
Stay up-to-date on filing of forms/paperwork/phone calls.
Schedule appointments and take payments over the phone.
Retrieve calls from voicemail system daily. Ensures that all calls are returned to customers.
Ensure daily, weekly and monthly work processes and reporting are done accurately and timely.
Assist with researching accounts payables issues.
Provide general assistance to all phone callers.
Teamwork
Positively promote all goals and objectives of management within the office.
Continually seek to improve the sales experience with revised and improved processes.
Maintain a positive attitude and work environment, so as to lead by example.
Contribute to the overall success of the office by fostering a positive teamwork environment.
Continually seek to help FastFingerprints by offering assistance wherever necessary.
Minimum Qualifications:
Two or more years of customer service experience
Must have excellent attendance habits
Must be self-disciplined, have excellent communication skills and a strong work ethic
Must be a self-starter
Must be able to work in a fast-paced environment
Desired Experience:
Associate's Degree preferred
Strong customer service and communication skills
Strong Computer skills needed
Other Information:
Candidates must provide references, be able to pass a pre-employment drug screen and a fingerprint-based criminal background check.
Job Type: Full-time
$27k-35k yearly est. 60d+ ago
Warehouse Customer Service Representative
Geodis Career
Columbus, OH
Shift/Schedule
First Shift: Monday-Friday 8:30am-5pm
Text DELIVER to 88300 to apply or check out more jobs at
www.workat GEODIS.com
!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team!
Get Good Money - Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early - Payday as early as you want. Access your earnings on demand.
Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
Have FUN - Work with fun, supportive people just like you!
Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
Interacts with customers by phone, email, or in person and receives orders or changes in service.
Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
Assures proper invoicing of accounts by verifying computer generated invoices.
Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
Reports customer feedback to management, including any signs of customer dissatisfaction.
Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
Performs paperwork associated with orders including the maintenance of customer files.
Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
Works with management regarding product routing for customers
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.
Requirements:
Minimum 6 months related experience and/or training
Experience with AS400 operating systems and warehouse management systems preferred.
PC literate with experience with Microsoft Outlook, Word, and Excel
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit
www.workat GEODIS.com
to learn more.
$27k-35k yearly est. 60d+ ago
Customer Service Representative
Craft Wholesalers
Groveport, OH
Full-time Description
Customer ServiceRepresentative Craft Wholesalers Inc. - Groveport, OH Full-Time | $15/HR | Bi-Weekly PayCraft Wholesalers Inc., a family-owned business serving customers for over 40 years, is hiring a Customer ServiceRepresentative to join our growing team. We value reliability, teamwork, and a strong work ethic-and we reward it with competitive benefits and a supportive work environment.Key Responsibilities:
Answer incoming calls and respond to customer emails and faxes
Process orders accurately and efficiently
Provide product availability, pricing, and order status updates
Handle returns, adjustments, and complaints in a professional manner
Collaborate with team members and maintain strong internal communication
Benefits:
Health, dental, and vision insurance
401(K) with company match
Paid holidays and vacation
Bi-weekly pay
Stable, long-term employment in a family-oriented company
Schedule:
Full-time | Monday to Friday |8:30am-5pm some weekends
Requirements
Qualifications:
Minimum 2 years of customer service experience
Excellent phone and communication skills
Basic computer and typing skills (typing test may be required)
Strong time management and organizational skills
Self-motivated, dependable, and proactive
Must be 18 or older
Salary Description $15/hour
$15 hourly 60d+ ago
Customer Service Representative
Jeg's Automotive, LLC 4.2
Delaware, OH
Customer Service Associate
Job title: Customer Service Associate
Job type: Full Time
Hours of Operation: 4 days - 10 hours shifts
(schedule varies based on business needs)
The JEGs Story:
Why do millions depend on JEGS for their high-performance car parts? It's simple - from the iconic mail-order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration guru who wants to take their vehicle to the next level.
Job Summary:
JEGS has immediate openings for experienced Customer Service Associates to work in our Columbus, OH or our Delaware, OH Call Centers. If you are passionate about providing quality customer service and enjoy working in a high-volume customer-focused environment, this could be your opportunity.
Key Responsibilities:
Professional Customer Service: Deliver a high level of professional, courteous and personalized customer service in all interactions.
Customer Inquiry Response: Answer customer inquiries through various channels (phone, email, support tickets) in a timely and accurate manner.
New Account Creation: Gather all required information to onboard new customers, including but not limited to name, phone number, email address, and shipping and billing information.
Account Updates: Update customer account information as needed, ensuring data accuracy and integrity.
Documentation of Customer Interactions: Accurately document customer conversations, interactions and transactions for future reference and quality assurance.
Customer Complaint Handling: Effectively manage and resolve customer complaints with professionalism and empathy, ensuring customer satisfaction.
Product & Service Knowledge: Provide clear and concise information regarding products, services and company policies to customers.
Order Processing: Efficiently process orders, ensuring accuracy and attention to detail in all transactions.
Shipping Status Checks: Track and provide updates on the status of customer orders, shipments and deliveries.
Upselling & Cross-Selling: Utilize sales techniques to upsell and cross-sell products or services based on customer needs and preferences.
Core Skills:
Customer Service Experience: 2+ years of customer service experience in a call center environment, with a proven track record of delivering excellent service.
Problem-Solving & Decision-Making: Strong problem-solving abilities and sound decision-making skills to handle customer concerns effectively and efficiently.
Customer Satisfaction Focus: Ensure complete customer satisfaction by addressing concerns, offering solutions and following up as needed.
Attention to Detail: Demonstrate a keen eye for detail when processing orders, updating accounts and tracking customer interactions.
Complaint Acknowledgment: Acknowledge customer complaints promptly by professionally demonstrating attentiveness to their concerns.
Verbal and Written Communication: Strong verbal and written communication skills with an upbeat, concise and professional tone.
Preferred Skills:
Complaint Acknowledgment: Acknowledge customer complaints promptly and professionally, demonstrating attentiveness to their concerns.
Active Listening: Apply active listening skills to understand customer needs, identify issues and provide appropriate solutions.
Microsoft Office 365 Proficiency: Proficient in Microsoft Office 365 suite (Word, Excel, Outlook and Teams) with strong computer aptitude.
Positive Attitude: Maintain a positive, solution-focused attitude even in challenging situations.
Time Management: Effectively prioritize tasks and manage time to ensure all customer needs are met promptly.
Multitasking: Ability to handle multiple customer inquiries and issues simultaneously while maintaining a high level of service.
What We Offer:
JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term and Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount and weekly pay.
$26k-32k yearly est. Auto-Apply 6d ago
Customer Service Representative
Andvaris
Springfield, OH
We are looking for a Customer Service Professional who will serve as the voice of our organization and our clients. You are highly valued as our customers' primary point of contact, and we are very much invested in your success in this role. Providing excellent customer service is a top priority for us! Provide front-line, direct contact with customers when filing claims over the phone. Inform customers of the organization's products and services.
Schedule and Shift:
Paid Training
Training: Monday to Friday - For four weeks
Schedules will be determined during training
Must be available to work Monday through Friday, between 6:00 am and 6:00 pm PST
Full-Time On-site
Primary Job Responsibilities:
Files claims by collecting pertinent information from customers.
Answers routine questions, resolves fundamental problems, and refers more difficult items to higher-level team members for guidance.
Follows standard screens/scripts to perform most tasks, can navigate a computer-based system, and maintains and updates company records as needed.
Processes and determines coverage by reviewing forms and other applicable records.
Maintains professionalism and effectively interacts with all contacts, both internal and external.
Maintains department quality standards and performs job duties as directed by the supervisor.
Qualification:
Minimum high school diploma or GED
A minimum of 6 months of experience in a call center
Excellent Customer Service skills
Excellent verbal and written communication skills
Basic problem-solving skills
Experience with Microsoft-based programs and computer products
An acute attention to detail/accuracy and practical note-taking/documenting skills
Must be able to handle/process high call volumes, at times, while adhering to scheduled breaks/lunches by business needs.
Experience in similar customer service functions or call center experience.
Demonstrates professionalism when dealing with customers.
Demonstrates an understanding of complex technical or functional information, products, and services.
Adjusts actions in response to shifting priorities and rapid change.
Benefits:
Health, Dental, and Vision
401k
$27k-35k yearly est. 60d+ ago
Customer Service Rep(02341) - 1040 Villa Rd
Domino's Franchise
Springfield, OH
Job Description Customer ServiceRepresentative: The following general description applies to all Customer ServiceRepresentatives. Please read the information listed below. ABOUT THE JOB: You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
JOB REQUIREMENTS: You must be 16 years of age or older.
General Job Duties for All Store Team Members: Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.
Training: Orientation and training provided on the job.
Communication Skills: Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Applicants must have a clear and upbeat speaking voice when communicating with customers on the phone.
Essential Functions/Skills: Applicant must have the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Possess verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with
speed. Ability to enter orders using a computer keyboard or touch screen.
REMEMBER WE ARE LOOKING FOR PEOPLE WHO RE:
Clean Cut & Personable
Outgoing & Energetic
Dependable, Reliable & Punctual
Prompt & Responsible
Quick Learner &Self Motivated
Additional Information
Experience
leading a team; during your shift, you will manage a staff of anywhere
from 3 to 30 people. You will need to use your stellar attitude and
motivational skills to get them in the right place, at the right time and
doing the right thing all while creating a great place to work.
A clean driving
record and the ability to pass a Motor Vehicle Record check. Safety is a
priority for us and we want to make sure anyone we put on the road is safe
to be there. You will also need access to reliable vehicle that is insured
and have a valid driver's license.
A great role
model - you're the person everyone will look to. From being on time for
your shift, to having a great attitude to customers and co-workers and
even how you dress - you have to have high standards for yourself and the
rest of the team.
Our stores are
open 7 days a week. Yes, that's right even on the weekends and the
holidays; that's when we are busiest! While you schedule is pretty
flexible, you have to be willing to work when the team needs you the most.
You have to be
at least 18 years old.
You'll be working for a company that is fun
and flexible. Not to mention, its work experience you will rely on for a long
time to come. You've had our pizza delivered to you, now it's time to help up
be the pizza delivery company in the world. Go on, boss, show us what you've
got. Apply now!
$27k-35k yearly est. 8d ago
Virtual Customer Service Representative
Meron Financial Agency
Newark, OH
Why Meron Financial Agency?
Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind?
At Meron Financial Agency, we believe you can have both: financial success
and
a life you love.
We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits.
And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families.
Why Agents Choose Us
Leads - No chasing, no begging
Ownership Pathway - Build your own agency
Hands-On Mentorship - Learn directly from top leaders
Cutting-Edge Tech & Training - Work smarter, not harder
Incentive Trips & Recognition - See the world while being celebrated
Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more)
The Bigger Picture
Performance bonuses and capital opportunities
True work-life balance-design your schedule, your way
Passive income and long-term wealth-building options
A culture where people come first
What You Can Expect
Commission-Only with
uncapped earning potential
Average new agents earn $800-$1,200 per policy
Part-Time: $50K+ your first year
Full-Time: $80K-$300K+ your first year
Agency Owners: $200K-$500K+ annually in system-driven income
What We're Looking For
Driven, coachable individuals who want to make a real impact
Must live in the U.S.
Must be a U.S. citizen or legal/permanent resident
Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
$27k-35k yearly est. Auto-Apply 3d ago
Customer Service Representative
DSV Road Transport 4.5
Lancaster, OH
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************.
DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Lancaster, 35 Technology Pl
Division: Solutions
Job Posting Title: Customer ServiceRepresentative - 105911
Time Type: Full Time
Position Description Summary:
Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
* Interact with management and warehouse personnel to establish service criteria and meet customer requirements
* Follow up with customers and other departments to resolve invoice problems and discrepancies
* Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
* Accurately input into and retrieve information from the system
* Audit air bills for completeness and accuracy. Research and maintain filings of air bills
* Reconcile driver pickup and delivery manifests
* Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
* Record damaged shipments and misrouted freight on applicable reports
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways.
Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion.
Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$27k-35k yearly est. Easy Apply 9d ago
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