Guest service representative job description

The Guest Service Representative position is responsible for interacting with guests to ensure a memorable experience throughout the ski area. This position may cover work areas such as base area, on-mountain and parking lots.
Essential Job Functions


Greet guests and maintain a friendly and helpful attitude dealing with guest needs Be able to answer questions, promote and offer information about the resort and surrounding area Set-up, operate, maintain and breakdown work area while ensuring a safe and neat environment Report complaints and guest concerns to supervisor in a timely manner Collect, handle and store ski/snowboard equipment Conduct market research surveys with on-site guests when necessary Perform other duties as assigned



Qualifications



High School diploma or equivalent Previous experience in the guest service industry preferred General knowledge of the resort and area preferred Basic computer skills preferred Basic accounting skills preferred



Additional Information



Supervision Given and Received

Supervision Given: This position has no supervisory responsibilities.
Supervision Received: Works under direct supervision of the Guest Services Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.


Work Environment and Physical Demands

Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time
Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces
Must be able to frequently lift, push or pull up to 50 lbs individually or with assistance

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-###-####.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.


Aspen Skiing Company / ASPENX / The Little Nell /Limelight Hotelis an equal opportunity employer.


For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits


As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace.Read more about our policies as it relates to employee safety here

-40 % off furniture and much more perks

We are always hiring AWESOME people! Pay is $15-$16

Join us for a WALK IN INTERVIEW

Tuesdays and Thursdays from 3pm-6pm

50 Walkers Brook Drive

Jordan's Furniture, Reading MA

As a Guest Services Representative, you will welcome customers to the store and IMAX Theater. Responsibilities include:

• Greeting customers with enthusiasm
• Providing courteous service/assistance to store and IMAX theater visitors
• Serving food and refreshments at the concession area (including cashiering)

Interested in learning more about this great opportunity? Apply online!

The successful candidate must have the following:

• Positive, upbeat demeanor and some experience dealing with the public preferred
• Proven ability to interact with and speak in front of an audience
• Excellent interpersonal and presentation skills
• Nights and weekends required

Ask any J-Teamer and you’ll quickly realize we are not your “average” employer. We recognize what's important to our employees and our extra Perks put us over the top. Besides working in a fun, team focused environment our associates:

• See free IMAX movies with first access to major releases (Star Wars, Avengers, etc.)
• Receive discounted movie tickets for friends and family
• Free popcorn and fountain drinks during shifts
• Access to take home movie posters and collectibles

Part Time Employees earn paid time off and are eligible to participate in the 401k plan. If you work over 24 hours per week, you also are eligible for medical and dental insurance.

Jordan’s Furniture is a leader in the furniture retail market. Attracting and retaining great employees is one of our top priorities.

Jordan ’s Furniture is an Equal Opportunity Employer

*Company: Motel 6/Studio 6*

We are adding to our Welcome Team for our Motel 6/Studio 6 property. Although this role is similar to many other guest service or front desk clerk positions, at Motel 6/Studio 6 we believe this role represents so much more. You are the guest's first impression of our brand, and you set the tone for their experience at the property. Previous hospitality experience is great, but the ideal person leads with a Heart for Service, is charismatic and thoughtful and enjoys getting to know new people. You will also focus on guest-facing duties such as registration and creating a welcoming experience for those staying with us, along with jumping in and assisting with other property tasks where needed.

Part-time and full-time positions are available at our properties with occupancy determining hours available.

*About G6 Hospitality*

Whether you're working at our headquarters in Carrollton or at one of our Motel 6 or Studio 6 locations, you have the unique opportunity to connect and leave a positive impact on those who visit us every day, in a real and meaningful way.

As an iconic brand in economy lodging, we live to serve both our guest and our team members, equally. We seek out those who have a Heart for Service and a desire to grow with our organization. We provide our team members competitive benefits, in addition to leadership coaching and development opportunities through robust training and forums. Plus, with our Operation Next Step program we are committed to honoring and supporting our veterans and military spouses by creating opportunities to take that next step in their career with us.

At Motel 6/ Studio 6, we work hard but we make sure to show our appreciation for our team members' contributions during our CEO Awards, Team Member Appreciation Month, Veterans Day events, in addition to providing incentives for our frontline team members.

If you have a service attitude, a desire to transform your career and have an entrepreneurial spirit, we look forward to having you join our team!

Responsibilities

*What You Will Be Doing*
* Serve our guests by modeling excellent service by striving for warm hospitable interactions, as well as, anticipating needs, identifying and addressing guest issues.
* Guest registration, collecting guest payments, making and confirming guest reservations and maintaining records of assigned and available rooms.
* Maintain cleanliness and appearance of front lobby as well as ensure our guests and property team's safety by being diligent in reporting any safety or security issues.
* Support your team by stepping in to perform any task that is asked of the property team with a willing and Heart for Service attitude.

Job Types: Full-time, Part-time

Schedule:
* 8 hour shift

Ability to commute/relocate:
* Saraland, AL 36571: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Hotel experience: 1 year (Preferred)

Work Location: One location