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Guest service representative jobs in Kennewick, WA - 128 jobs

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  • Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2

    Domino's Franchise

    Guest service representative job in Prosser, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities • Greet every customer • Demonstrate a complete understanding of all menu items and ingredients • Take food orders efficiently and accurately • Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor • Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. • Clean and stock work area and customer area • Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products • Assist in preparing, cutting and boxing menu items as needed • Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills • Ability to multitask without losing track of things. • Ability to stay focused on highest priority activities in a hectic always-changing environment. • Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work • Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results • Really care about the customer and the experience you are giving them • Proactively works to make things happen, can engage assistance from a variety of sources • Takes direction and course correction in a pro-active manner. • “Can do” attitude toward unfamiliar tasks. • Like to be part of a team Positive attitude, flexible and adaptable • Ability to communicate positively, compassionately and fairly under stressful situations • Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills • Strong verbal skills • Confidentiality • Comfortable using POS system Additional Information All your information will be kept confidential according to EEO guidelines.
    $17.1-18 hourly 9d ago
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  • Guest Services Representative (Part-Time)

    City of Kennewick (Wa 3.5company rating

    Guest service representative job in Kennewick, WA

    The need for additional staff in this role varies. Communication to candidates may be infrequent. We encourage you to reach out if you have any questions. Target starting wage between $18.00 - $19.50/hour The City of Kennewick Parks, Recreation & Facilities Department is currently accepting applications for the position of Guest Services Representative. The City is dedicated to provide the very best customer service possible and is seeking friendly, knowledgeable, enthusiastic individuals to join our team! The successful candidate(s) are the first impression that our community members interact with at our Recreational locations. Hours: Year-round, variable hours up to 29 hours per week or less (but not guaranteed) and will include days, evenings, weekends and holidays. CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship, and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources, and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City's Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers; leading by example to promote a positive culture of workplace safety through everyday action; and emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Guest Services Representatives are responsible for providing excellent customer service to customers and visitors throughout the City's recreation facilities. Guest Services Representatives demonstrate friendly and professional service and demonstrate enthusiasm for providing a positive recreation experience for all guests.ESSENTIAL DUTIES The following list reflects the essential job duties and responsibilities of this classification but is not all-inclusive. Guest Services Representatives will perform other related duties as assigned. * Greets all customers enthusiastically and professionally, and includes both in-person and over the phone interactions. * Answers phones, directs calls as appropriate, and takes messages when needed. * Assists full time recreation staff with minor set up and take down of special events and rentals. * Assists full time recreation staff with small departmental projects. * Manage respective City facilities after traditional City business hours. * Accepts payments and processes transactions for special events, class enrollments, and facility rentals; performs daily cash drawer close out. * Performs a variety of clerical duties including copying, generating reports, entering data, emailing, and assisting recreation staff. * Ensures all customers follow the program and facility use rules and policies. * Performs basic cleaning and light janitorial functions as needed. * Provide first aid and emergency response when required. * Follows proper procedures for opening and closing the facility for daily business. * Any other responsibilities that would be required to maintain effective operations of the facility. MINIMUM QUALIFICATIONS * Must be able to work evenings, weekends, and holidays. * Must possess a high school diploma or equivalent. * Must have at least two (2) years of full-time customer service experience, including retail or hospitality experience. * Must possess basic computer skills and be proficient in Microsoft Office software. * Must be punctual and show up for work on time. * Must demonstrate clear and effective communication skills. * Must demonstrate the ability to remain calm and professional in difficult situations. * Must demonstrate flexibility and adaptability to changing priorities. * Must demonstrate a positive attitude and be able to work with a diverse range of customers, visitors, vendors, and coworkers. * Must adhere to a dress code and maintain a professional appearance at all times. * Spanish-speaking candidates is highly desirable. Additional requirements: * Must successfully pass a criminal background check and professional reference check. * Must obtain current CPR/First Aid certification within 3 months of employment. Physical Requirements: To perform the essential functions of the classification, incumbents must be able to meet the following physical requirements: must regularly speak and hear; must read and see, including close vision, color vision, peripheral vision, and depth perception; must sit or stand for extended periods; must regularly demonstrate fine motor skills; and must occasionally exert up to 50 pounds of force and routinely exert up to 10 pounds of force. WORK SCHEDULE This is a year-round, variable-hour position expected to work fewer than 30 hours per week. Evening, weekend, and holiday work is required. This classification is non-exempt under the FLSA.
    $18-19.5 hourly 60d+ ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Guest service representative job in Connell, WA

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $16.66 to $16.66 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $16.7-16.7 hourly 8d ago
  • Oxford Suites Pendleton - Guest Experience Representative

    Oxford Suites & Hotels 3.8company rating

    Guest service representative job in Pendleton, OR

    At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel. We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you. What We Offer: Competitive pay and performance-based incentives Medical, dental, and vision coverage for peace of mind 401(k) with profit sharing to invest in your future Generous paid time off so you can recharge Exclusive discounts at our properties-because you deserve great getaways, too! Ongoing training, leadership development, and career growth opportunities Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together! The Front Desk Agent is responsible for providing each guests exceptional customer service and creating an excellent first impression and a lasting and memorable experience for each guest of the Oxford Collection of hotels. Focusing on sharing the Oxford Hospitality Fundamentals at every encounter. ESSENTIAL DUTIES & RESPONSIBILITIES: Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner while upholding the Oxford Collection of hotels standards and culture. Guest Services (80%): Assist guests with arrival and departure from hotel, including occasional bell or valet assistance as needed, while providing positive guests experiences Complete the registration process, confirming pertinent information in accordance to established guidelines. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Provide information about the hotel, rooms, amenities, packages and promotions in addition to local area offerings and events Always provide a high level of customer service, taking time with our guests to ensure every aspect of their stay is up to expectations Maintain confidentiality of all guests and hotel information Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner Resolve guest issues using Oxford Guest Recovery method Resolve discrepancies on the room status report with Housekeeping Promptly answer the telephone using positive and clear communication. Input messages into the computer Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag Be knowledgeable about and able to respond to emergency situations Report any maintenance repairs needed immediately to their supervisor or property management team Administration (10%): Generate and print daily and weekly reports Resolve system discrepancies such as the room status report with Housekeeping, inventory oversell balancing, and guest balances. Assist with sales or other administrative tasks as assigned including group rooming lists, proactive guest communication, and website audits. Complete daily activity log with pertinent shift information Complete guest incident reports and relay guest incidents to supervisor and property management team Access and accurately input information using a computer system and provided software Other (10%): May be required to drive the hotel shuttle or vehicle's This position may be trained for Night Audit coverage Adhere to attendance policies and maintain regular availability for scheduled shifts Other hotel related duties as assigned Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority. CORE SKILLS AND VALUES: Adaptability/Flexibility - Maintains focus and a positive attitude amidst change or under pressure Company Character - Supports company vision and values Customer Focus - Builds positive and fruitful customer relationships Detail Orientation - Is accurate and methodical with details and/or numbers Ethics Integrity Values - Ably builds trust and is widely trusted Interpersonal Communication - Relates well with people verbally and in written form Stress Management - Functions well under stress Team Orientation - Works cooperatively with others, establishes rapport, and is organizationally sensitive PREFERRED EDUCATION & EXPERIENCE: Education: High School Diploma or GED preferred. Experience: Prior experience in customer service or hospitality is beneficial but not required. On-the-job training will be provided. Familiarity with basic computer applications such as Microsoft Office is advantageous. Any previous experience in a front desk, reception, or related role is a plus but not mandatory. JOB REQUIREMENTS Proof of eligibility to work in the United States Reliable transportation to and from work Ability to work a flexible schedule including evening, weekends and holidays Regular and reliable attendance PHYSICAL REQUIREMENTS Must be able to stand on feet throughout the day; Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat) Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs Oxford Collection of hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All offers are contingent on pre-employment screening.
    $25k-30k yearly est. Auto-Apply 35d ago
  • Guest Relations - Front Desk

    Advanced Medaesthetic Partners

    Guest service representative job in Kennewick, WA

    The Guest Relations - Front Desk team member serves as the first point of contact for all patients and visitors, creating an exceptional and welcoming experience upon arrival. This role is responsible for delivering outstanding customer service, managing front desk operations, and ensuring smooth patient flow throughout the practice. The ideal candidate is friendly, professional, detail-oriented, and passionate about delivering a luxury-level patient experience. This individual supports daily administrative functions, facilitates communication between patients and clinical staff, and contributes to the overall efficiency and professionalism of the practice. KEY RESPONSIBILITIES Greet patients and visitors warmly, ensuring a positive and inviting first impression. Check patients in and out accurately, confirming all necessary information and documentation. Manage incoming calls, emails, and messages with professionalism and efficiency. Schedule appointments, confirm bookings, and coordinate patient flow to support operational efficiency. Collect payments, process transactions, and maintain accurate financial records at the front desk. Maintain a clean, organized, and welcoming reception area that reflects the standards of the practice. Provide information about services, promotions, and products, directing patients as appropriate. Assist with administrative duties such as scanning, filing, data entry, and maintaining patient records. Communicate effectively with clinical and operational teams to ensure seamless patient experiences. Handle patient questions, concerns, and escalations with courtesy and professionalism. Uphold patient confidentiality and comply with all HIPAA regulations. Qualifications EXPERIENCE & QUALIFICATIONS Previous experience in customer service, hospitality, medical front office, or spa/esthetic setting preferred. Strong communication and interpersonal skills with the ability to build rapport quickly. Proficiency with phone systems, scheduling platforms, and general office technology. Highly organized with strong attention to detail and the ability to multitask effectively. Professional appearance and demeanor. Ability to work a flexible schedule, including evenings or weekends if required. High school diploma or equivalent required. PHYSICAL REQUIREMENTS To ensure the safety and well-being of our employees, this position requires: General knowledge of various aspects of patient interaction and front office workflow. Strong organizational skills to balance clerical duties and customer service responsibilities. Frequent walking, sitting, standing, and bending. Frequent talking and listening when greeting, assisting, or informing patients. Frequent use of phone, computer, and other office or clinic technologies. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or any other status protected by applicable law.
    $30k-40k yearly est. 9d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Rhonda Urich-State Farm Agent

    Guest service representative job in Richland, WA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Rhonda Urich - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish preferred.
    $40k-51k yearly est. 18d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Larry Hall-State Farm Agent

    Guest service representative job in Richland, WA

    Job DescriptionBenefits: Competitive salary Paid time off Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Detail oriented Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Personal Lines Licenses (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $40k-51k yearly est. 22d ago
  • Consolidated Veteran Services Representative (CVSR): WorkSource Columbia Basin

    State of Washington

    Guest service representative job in Kennewick, WA

    The ideal candidate for this position is a compassionate, organized advocate for veterans who combines strong relationship-building skills with hands-on case management experience to help veterans overcome barriers to employment. They are comfortable partnering with federal and community agencies, developing employer connections, and guiding veterans through career plans that lead to stable, good-paying jobs with benefits. This role will directly influence veterans' ability to secure meaningful employment and stable careers by connecting them to resources, employers, and training that remove barriers to long-term success. This position is a chance to serve those who served, while working with a broad network of partners to create measurable employment outcomes. This role is located at 815 N Kellogg St, Suite D in Kennewick, WA and requires in-person attendance reporting to the WorkSource Columbia Basin office. Intermittent telework may be possible after a probationary period. This role also involves regular travel to conduct community outreach activities. The Consolidated Veteran Services Representative (CVSR) connects job-ready veterans, veterans with employment barriers, and eligible spouses to employment, training, and support services through WorkSource and community partners. You will provide intensive, customer-centered case management, coordinate with the VA Vocational Rehabilitation Program and other partners, conduct community outreach, and develop employer relationships that lead to career pathways and on-the-job training opportunities for veterans. Some of your duties may include: * Develop and maintain partnerships with businesses, federal contractors, WorkSource teams, VA programs, apprenticeship sponsors, Veteran Service Organizations, educational institutions, and other community partners; represent WorkSource at events and meetings; proactively promote veteran hiring and employment needs. * Advocate for Priority of Service for veterans across internal programs (WIOA, Trade Adjustment Assistance) and train staff partners on Priority of Service requirements. * Job development and employer engagement: identify employer workforce needs, conduct business needs assessments, contact potential employers, develop and monitor on-the-job training or apprenticeship agreements, and refer qualified veterans to job openings. * Individual intake and customer-centered planning: conduct interviews and assessments to determine veterans' interests, skills, barriers, and service options; develop Individual Employment Service Plans and Reemployment Services Summaries in accordance with Title 38. * Intensive case management for veterans with barriers using the DVOP model: perform detailed assessments, set short- and long-term goals, coordinate referrals to training and supportive services, administer and interpret skills and aptitude assessments, and guide veterans through training and credentialing. * Deliver orientations, workshops, hiring events, and job fairs: design themes and marketing, coordinate logistics, recruit employers, and facilitate veteran-focused events that connect job seekers to opportunities. * Manage employer-veteran matching and referrals: screen resumes and applications, arrange employer interviews and appointments, follow up with employers, and support placement and retention activities. * Records and data management: maintain timely and accurate case notes, service plans, IPPs, staff expenditures, and exit outcomes; enter and update information in required data systems (WIT and other systems). * Ongoing communication and responsiveness: provide timely customer service by phone, email, and in person; respond to partner requests and coordinate services across agencies. * Caseload contact standards: maintain regular contact with VR&E and DVOP customers (at least once every 14 days), document touch points, and ensure caseload documentation meets program requirements. To request a detailed position description, click here. Required: Option 1: One (1) year experience as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state's Employment Security agency OR Option 2: A Bachelor's degree AND four (4) years of relevant experience in workforce development, social or human resource services, public relations, or public contact work, such as: unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims, law enforcement and banking OR a combination of education and/or relevant experience, which includes one year experience as a designated lead worker. OR Option 3: A combination of education and/or relevant experience totaling eight (8) years. Education to Experience Equivalences: Associate Degree = 2 years | Bachelor Degree = 4 years | Masters* or Higher = 5 years * A Master's degree or above will substitute for one (1) year of work experience. Required equity competencies: * The ability to take action to learn and grow. * The ability to take action to meet the needs of others. Core Competencies: * Veteran Employment Advocacy Expertise: Ability to promote veteran hiring initiatives. * Employer Outreach Skills: Proficiency in engaging businesses to support workforce programs * Performance Evaluation Skills: Proficiency in tracking service effectiveness. * Conflict Resolution Skills: Proficiency in resolving customer concerns. * Workforce Service Facilitation Expertise: Ability to match job seekers with employment programs. * Referral Coordination Skills: Proficiency in directing job seekers to appropriate training opportunities. * Employer Outreach and Business Needs Assessment Expertise: Ability to connect job seekers with employment opportunities. * Public Engagement and Outreach Expertise: Ability to represent workforce programs in the community. Desirable/Preferred Education, Experience or Certifications * Selective preference will be accorded to Veterans with first priority given to qualified service-connected disabled Veterans, second to qualified eligible Veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5). * To receive selective veteran preference, please attach your U.S. Dept. of Veterans Affairs - 'Civil Service Preference Letter', DD214 or equivalent document along with your resume and cover letter. Additional Requirement of Employment: * Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review. Please submit only the required documents as noted below and ensure all Personal Identifying Information (PII) such as Social Security numbers etc. are edited out of your materials for privacy. Additionally, we ask that you not include photographs or external links within your documents. Any documents uploaded through this platform will be securely transmitted electronically to support application review. Please submit your Cover Letter, Resume, and military documentation as outlined above (if applicable) with your Online Application through the "Add Attachments" field. A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete. Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self. Opportunity for All We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Katie Swanson via email or at *************, or the Talent Acquisition Team, or Washington Relay Service 711 prior to the recruitment closing. If you are having technical difficulties creating, accessing, or completing your application, please contact ********************** or ************** or toll free **************, Washington Relay This Organization Participates in E-Verify
    $32k-42k yearly est. 11d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Smith-State Farm Agent

    Guest service representative job in Kennewick, WA

    Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance 401(k) Bonus based on performance Training & development ROLE DESCRIPTION: Join the #1 agency team in Eastern Washington as a bi-lingual (Spanish/English) full-time Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent. You will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Fluent in Spanish and English. Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $33k-42k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Adela Valencia-State Farm Agent

    Guest service representative job in Kennewick, WA

    Job DescriptionBenefits: Bonus based on performance Company parties Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Rep with Adela Valencia State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Assist the sales team with their service work QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bi-lingual Spanish is a must
    $33k-42k yearly est. 27d ago
  • Customer Relations Representative - State Farm Agent Team Member

    V. Krinitsyn-State Farm Agent

    Guest service representative job in Pasco, WA

    Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with V. Krinitsyn - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual Spanish (required).
    $40k-51k yearly est. 20d ago
  • Customer Services Specialist

    Cottonwood Springs

    Guest service representative job in Pasco, WA

    Cardiology Job Type: PRN (as needed) ! Wage scale: $17.34 - $24.06/per hour Your experience matters at Lourdes Health At Lourdes Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Position Summary: The Lourdes Health Network Customer Service Specialist is responsible and accountable for all requests of information, guidance and assistance made by internal and external customers. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests, patients, families, customers and colleagues. Job Summary This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues Essential Functions Register daily patients/clients. Schedule patient appointments. Perform medical records functions. Process daily referrals. Provide exceptional customer service for guests; patients, families, customers, and colleagues. Exhibit organizational and time management skills. Maintain current knowledge of the needs, functions and operations of office equipment and other systems. Non-Essential Functions Demonstrate willingness to cover for other staff when necessary. Willingly perform other related duties as assigned or requested Minimum Qualifications: Education Post High School education and/or training preferred Work Experience Two (2) years Hospital or Clinic experience preferred.
    $17.3-24.1 hourly Auto-Apply 1d ago
  • Customer Service Specialist - 98052

    Globe Life Ail 4.6company rating

    Guest service representative job in Pasco, WA

    Join our team as a Customer Service Specialist in Pasco, WA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. 💼 Full-Time | Weekly Pay | Advancement Opportunities About Us The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture. Perks & Benefits Weekly pay + performance bonuses Flexible schedule - work from home Full training provided, no experience required Career advancement opportunities Team trips, contests, and events Supportive and positive work environment Job Responsibilities Provide outstanding customer service via phone, video, and email Assist clients with benefits enrollment and account questions Handle confidential information with professionalism Resolve client issues and follow up promptly Maintain accurate records and documentation Requirements Excellent communication & listening skills Self-motivated, adaptable, and reliable Positive attitude and willingness to learn Comfortable working in a remote environment Pay & Career Growth Average first-year earnings: $62k-$80k Annual earning potential grows by ~$25k per year Merit-based promotions - leadership opportunities available 📌 Apply Today! Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps! Equal Opportunity Employer Customer Service Specialist jobs in Pasco, WA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry
    $62k-80k yearly Auto-Apply 3d ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Guest service representative job in Pasco, WA

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.). Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $20-23 hourly Auto-Apply 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Craig Griffiths-State Farm Agent

    Guest service representative job in Benton City, WA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development *Seeking Bilingual Spanish Applicants* Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $40k-51k yearly est. 3d ago
  • Call Center Representative

    Kenworth Sales Company 4.6company rating

    Guest service representative job in Pasco, WA

    Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Pasco, WA location. The primary function of the call center customer service advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities. **Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening. Schedule: 12pm - 8:30pm Duties and Responsibilities: Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues Coordinate the development of the program with all Kenworth Sales Company Branches. Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets. Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions. Work directly with and assist each Corporate Service Director and District Service Manager as needed. Communicate effectively with Fleets, PACCAR Breakdown, and tow companies. Keeps a log of the details of communication with customer/dealer throughout the repair process. Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer. Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes. Qualifications: Ability to read and comprehend English instructions and information. High school diploma or equivalent. Must have a working knowledge of all heavy truck repair methods. Must have a highly technical background with good troubleshooting skills. Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat. Must have the ability to identify and meet Customer needs and requirements. Must be a hard worker and a self-starter and a problem solver. Excellent organizational, communication, and time management skills. Exceptional phone and Customer service skills required. Appearance must meet company requirements. BENEFITS: Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development. Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion. History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service. Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans. Veterans are encouraged to apply! About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions. An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
    $34k-44k yearly est. 20d ago
  • Part Time Client Service Representative

    VCA Animal Hospitals 4.2company rating

    Guest service representative job in Kennewick, WA

    VCA Meadow Hills Animal Hospital is seeking a Part-Time Client Service Representative Hometown Care at VCA Meadow Hills Animal Hospital: Our AAHA Accredited hospital opened with the vision of providing compassionate, high quality veterinary care. We have worked hard to make VCA Meadow Hills Animal Hospital a great place to work for our team members and to give back to the community. Our purpose: To create an exceptional experience for our patients and clients To work as team, with shared dedication and passion To enhance the health of each pet, resulting in a stronger relationship between the human ~ animal ~veterinarian. Position Title: Client Service Representative Department: Front Office Staff Employee Status: Non-Exempt Job Summary: Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the hospital. Knowledge, Skills and Abilities: • Excellent client service skills. • Excellent phone skills. • Computer skills preferred. • Must be friendly, outgoing, “people-oriented.” • Excellent communication skills. • Ability to work in a team oriented environment. • Well groomed, organized and detail oriented. • Ability to take direction. • Ability to handle money accurately and honestly. • Must possess sound decision making skills and multi-task while working in an environment of stress. Education and Experience: • High School Diploma. • Must have experience working with the public, i.e. restaurant, retail or service business. • Experience in a veterinary hospital or other doctor's office is a plus. Authority: • Scheduling appointments. • Effective determination and scheduling of emergencies. • Authority to delay disputed charges until further reviewed by supervisor. • Authority to resolve client service issues within established guidelines. Physical Requirements: • Dependable attendance is required. • Any allergies to animals must be controllable through medication. • Must be able to lift 40 pounds. • Must be willing to work long or irregular hours under pressure conditions. • This position requires the ability to walk, bend, stand and reach constantly during a minimum 8-hour day. • Visual acuity sufficient to maintain accurate records, recognizes people and understands written directions. • Ability to speak and hear sufficiently to understand, give information in person and over the telephone. • Fine motor skills adequate for utilizing office equipment such as computers, telephones, copiers, fax machines, etc. Duties: The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job functions and Job Responsibility include: 1. Client Service 2. Answer Telephones and Make Appointments 3. Maintain Charts and Computer Records 4. Pharmacy and Retail Sales 5. Marketing Implementation 6. Maintenance/Housekeeping 7. Financial Responsibilities Client Service: • Agrees to practice the principles of the VCA Mission Statement, Three Steps of Service, and VCA Standards of Client Service in the daily performance of job duties. • Demonstrate excellent relations with clients/pets in waiting and/or exam rooms: - Ensure that clients and pets feel welcome and comfortable. - Serve as “Ambassadors” - creating and maintaining goodwill for the hospital. - Build rapport with clients. - Immediately greet clients and pets by name. - Quickly understand client needs and initiate the process of meeting those needs. - Help new clients completely fill out the registration form. Inform new clients about services, etc. that your hospital offers. - If there is a delay, i.e., the doctor is behind schedule, keep clients informed of expected waiting time. - Know enough about general animal husbandry and pet care to be able to educate clients and to answer non-medical questions that the client may have or to inform them of things their pet may need: - General dietary requirements and feeding schedules. - Vaccines. - Dental care instructions. - Routine laboratory tests (i.e. stool exams, heartworm tests, urinalysis, leukemia tests, etc.). - Heartworm preventatives. - Housebreaking techniques. - General flea and tick control. • Generate, present and explain fee estimates for treatment/surgery to clients. • Handles client complaints with concern and diplomacy. • Accurately communicates medical/surgical information to clients. • Send client cards and letters, i.e., thank you notes, sympathy cards, welcome cards, as directed by management team. • Prepare, distribute and explain client education materials. Answer Telephones and Make Appointments: • Exhibit a “come in now” attitude towards clients and patients. • Answers telephone promptly. • Encourage the client to make an appointment if the pet has any problem that is concerning to either the client or you. • Schedule appointments and other patient visits in appointment book, including re-check appointments, surgeries, and drop offs. • Reschedule any missed appointments. • Understand and use excellent telephone etiquette. • Call clients to confirm appointments, remind of missed appointments and laboratory results as well as callbacks for procedures performed. • Refuse to diagnose pet health care problems over the telephone. Maintain Charts and Computer Records: • Keep charts and computer records updated with current client and patient information, i.e. address or telephone number and/or vaccine due dates, other reminders, age, etc. • Prepare charts for new clients and/patients. • Prepare charts for patients prior to appointment including all necessary forms, authorizations, and instructions as necessary. • Handwriting must be neat and legible. • Open an order or start an invoice as each client enters the hospital. Recommend any needed service, i.e. vaccinations, heartworm testing, etc. • Calculate client's invoice and collect payment. • File charts in appropriate areas as needed. • Do routine computer reports and backups. Pharmacy and Retail Sales: • Understand the benefits of the retail products we offer and how they are used. Must be able to promote them to our clients. - Dietary products. - Flea products and shampoos. • Fill prescriptions and dispense medications as directed by a veterinarian. • Explain prescription directions to clients. Marketing Implementation: • Understand, participate, promote and support planned VCA marketing events and programs. • Present marketing promotions to clients in a professional manner. Housekeeping/Maintenance: • Verify that the front desk, reception area, waiting areas, and exam rooms are neat and clean at all time. • Periodically check the outside of the hospital for feces, urine, etc. and keep clean and neat. Also examine glass doors and windows for smudges and clean when necessary. • Keep the client refreshment area in the hospital stocked, operational, neat and clean at all times. • Keep your appearance always clean and neat. • Wear your nametag and a clean, pressed uniform at all times. • Endeavor to keep the waiting area reading and educational materials current and orderly. • Keep office plants watered as needed. Financial Responsibilities: • Verify that all provided services and/or products have been accurately entered in the computer on the client's order/invoice and under the correct employee number. • Collect deposits and payments for services at the time they are rendered. - Clients should pay their bill before they leave the hospital. - Follow appropriate protocol, i.e., credit applications, promissory notes and approval by veterinarian, in cases where clients cannot pay their balance at the time of dismissal. • Print receipt and give to client for each visit. • Balance the cash drawer with the computer summary report accurately. • Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as directed by the Hospital/Office Manager. • Keep cash/checks, etc. secure at all times. Hourly Wage Begins at $18.00 Plus Part Time Benefits Rotating Evenings and Saturdays are required. Benefits: At VCA, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. In addition, we support a work environment where you can focus on your career, happiness, and the patients you serve. Below are some of the many benefits of joining our team! Access to the people and financial resources of a large veterinary community Leadership opportunities Career development programs Opportunities to give back through strong Shelter partnerships and VCA Charities Tuition support and sponsorships Free mental health sessions and wellness subscriptions (Head Space and Lyra Health) Referral bonuses Competitive wage Generous pet care discounts Paid parental leave sick time Uniforms provided Address: 8802 W. Gage Blvd. - Kennewick, WA 99336 Apply today! If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
    $18 hourly Auto-Apply 57d ago
  • Customer Service Rep(09425) - 364 Chardonnay Ave., Suite #1 & #2

    Domino's Pizza 4.3company rating

    Guest service representative job in Prosser, WA

    Customer Service Representative Reports to: Manager Hours/wk: 15-25 Salary/Wage Range: $17.13-$18.00 Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips. Summary Description Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed. Responsibilities * Greet every customer * Demonstrate a complete understanding of all menu items and ingredients * Take food orders efficiently and accurately * Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor * Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer. * Clean and stock work area and customer area * Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products * Assist in preparing, cutting and boxing menu items as needed * Receive inventory, move, lift food and beverage products and supplies Key Competencies Excellent organization, prioritization, accuracy and time management skills * Ability to multitask without losing track of things. * Ability to stay focused on highest priority activities in a hectic always-changing environment. * Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work * Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs. Focused to achieving results * Really care about the customer and the experience you are giving them * Proactively works to make things happen, can engage assistance from a variety of sources * Takes direction and course correction in a pro-active manner. * "Can do" attitude toward unfamiliar tasks. * Like to be part of a team Positive attitude, flexible and adaptable * Ability to communicate positively, compassionately and fairly under stressful situations * Positive attitude in the face of challenges uncertainty, and change. Technical knowledge/skills * Strong verbal skills * Confidentiality * Comfortable using POS system Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
    $17.1-18 hourly 10d ago
  • Service Advisor

    McCurley Integrity Dealerships LLC

    Guest service representative job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians. Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. Verify that work is properly diagnosed and performed. Input and maintain accurate vehicle and customer information in the system. The ability to stay organized and efficient each day. Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. Schedule and monitor appointments to enhance shop flow. Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $50,000.00 to $95,000.00 annually. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $50k-95k yearly Auto-Apply 20d ago
  • SERVICE ADVISOR

    McCurley Dealerships

    Guest service representative job in Pasco, WA

    Job Description McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians. Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. Verify that work is properly diagnosed and performed. Input and maintain accurate vehicle and customer information in the system. The ability to stay organized and efficient each day. Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. Schedule and monitor appointments to enhance shop flow. Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $50,000.00 to $95,000.00 annually. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $50k-95k yearly 21d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Kennewick, WA?

The average guest service representative in Kennewick, WA earns between $25,000 and $42,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Kennewick, WA

$33,000

What are the biggest employers of Guest Service Representatives in Kennewick, WA?

The biggest employers of Guest Service Representatives in Kennewick, WA are:
  1. City of Kennewick
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