Guest service representative jobs in Kissimmee, FL - 960 jobs

******************************************************************************** As the Customer Experience Representative, you will be the liaison between all of our departments to ensure our clients are receiving a seamless experience across touchpoints. The ideal candidate will have general title industry knowledge and oversee a team of people who respond to inquiries. The qualified candidate will be an encouraging team player, patient, caring, and communicate effectively with team members within the various departments; is able to problem solve daily. Essential Functions Answer questions via phone calls and emails from homeowners, lenders, title companies, and attorney offices Assist with inquiries about software issues, endorsements, policy corrections, and claim submission process to obtain final title policies, retype policies Represents the business with a positive attitude and professional appearance Direct point-of-contact for team member inquiries, or concerns; respond to and resolve escalated or complex issues Manage the performance of team members through active motivation, assessing performance, consistent communication, and effective feedback Monitor daily workflows to ensure that team members are meeting performance goals, following standard policies and procedures, and remain within compliance guidelines Assist with covering the receptionist desk including answering phone calls through a switchboard, routing calls to the appropriate parties and departments Perform routine clerical tasks including mailing, faxing, filing, and scanning Assist with Federal Express user logins and passwords Oversee the coordination of meeting meals for Executive team Schedule, prepare agenda and lead monthly team meetings Schedule, prepare and conduct monthly team training sessions Assist with the interview processes for new candidates and new team member training Additional duties as assigned by the Director of Customer Experience Skills & Qualifications 3+ years of customer experience manager experience or related Excellent listening, written and verbal communication skills Excellent interpersonal and customer service skills Excellent organizational skills and attention to detail Strong analytical and problem-solving skills Strong supervisory and leadership skills Self-Starter Ability to thrive in a fast-paced working environment and be a multitasker Must have poise and patience when dealing with customers Bilingual in English and Spanish, or other languages desired Strong Microsoft Office Suite experience (i.e. Excel, Word, etc.) Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to handle, or feel; and reach with hands and arms. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Ardán offers some great perks: Health, dental, and vision benefits Employer-paid disability and life insurance Flexible spending accounts 401K with company match Paid time off and company-paid holidays Wellness resources Note: This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Environmental Service Representative (Waste) Starting Pay: Up to $28/hr + OT @ 1.5 Work Schedule: 7a - 4p OR 8a-5p Mon - Friday + OT WFH: hybrid options after fully trained Contract to Hire - 6 month contract and then direct hire Qualifications: Environmental background with hazardous and non-hazardous waste Experience with Shipping and Receiving / DOT regulations Computer skills Good customer service and comfortable on the phone Knowledge of RCRA and DOT Manager notes This person will be working in an office fielding calls and emails from both customers and internal employees MUST have a waste background - degree is preferred but not a must They will help schedule, coordinate, and follow up on waste tracking, shipping, characterizing and profiling Will need to be very organized and details Computer skills are a must Good with being on the phone A LOT This could be someone who is a Service Rep right now, Field Chemist that doesn't want to be in the field any longer, or anyone with haz waste background that would enjoy being on the phone Our client, one of the largest environmental services firms in North America, is seeking an analytical, detail-oriented Technical Services Representative for their Technical Services Team. This person will be responsible for job creation, data entry, scheduling, and supporting our customers. They provides leading institutions in the higher education, life sciences, healthcare, and industrial sectors with diverse services and advice to assist them with compliance management. Responsibilities: Provide high level service by responding promptly to customer requests, ensuring efficient job completion, conducting routine site visits and developing customer intimacy by serving as the main point of contact for all prospective and existing customers. Effectively manage an extensive book of clients by providing technical support to EH&S staff and onsite personnel in all aspects of Hazardous Waste Management. Assist with regulatory compliance and characterization of chemical, biological and radioactive waste. Prepare documentation for transportation of chemicals to appropriate disposal facilities. Assist Account Managers with the coordination of bids, proposals, and quotations for services such as lab packs and drum disposal, lab moves, onsite support services and field service-related projects. Maintain and grow existing customer base by providing quality control and following up with requests. Collaborate with Finance and Operations to process job folders, including appropriate job costing and invoicing by the set timelines. Work with Project Managers and Account Managers to understand financials and assist with the preparation of forecasts and various financial models. Perform monthly COGS reviews of certain service areas to ensure accuracy and completeness of financial results while finding ways to maximize gross profit. Basic Requirements: Proven organizational and time management skills Strong communication skills, both written and verbal Attention to detail with the ability to keep the big picture in mind Excellent soft skills; ability to work well with clients and co-workers Computer skills: MS Word, excel and ability to learn internal computer software Knowledge of RCRA and DOT Valid US Driver's License Must be eligible to work in the United States without sponsorship Must have a reliable form of transportation

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Winter Park, FL | Full-Time | In-Office Join a top nationally ranked insurance agency and build your career alongside one of the best in the business. Our high-performing Winter Park office is looking for a Customer Service Representative who's ready to deliver elite service, learn from the best, and grow fast in the insurance industry. What You'll Do Advise existing clients on coverage gaps and recommend smart solutions. Review and update policies during renewals or life changes. Handle policy changes, billing questions, and everyday service needs. Build strong, long-term client relationships in the Winter Park community. What We're Looking For Florida 4-40 or 2-20 license (or ability to obtain quickly). Strong communicator with a service-first mindset. Highly motivated, organized, and ready to excel in a fast-paced, top-tier office. Bilingual English/Spanish preferred. What You'll Get Competitive base pay + uncapped commission on additional coverage. Bonuses tied to personal and team success in a high-performance environment. Paid time off, licensing support, and continuing education. 401 (k) with match Health Insurance Stipend for Disability Insurance Direct mentorship from a nationally recognized agent and real growth opportunities. Schedule: Monday-Friday, business hours.

Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Paid time off Training & development Vision insurance Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at ORL. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service Representative, Customer Service, Representative, Retail, Airline, Aviation

Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Office Agent, Agent, Security, Business Services, Airline, Health

Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore, we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper, and enjoy life. Every day you come into work, you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. What We Are Looking For: As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN! As a Customer Service Representative, you will work in a fast-paced environment, coordinating our day-to-day shipments, supporting the efforts of our office by providing visibility, and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate correspondence with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day Skills/Abilities: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch, or logistics Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above-average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: $17-$18 an hour Full-time: 40 hours per week Weekday and Weekend schedules available On-site training and career development Paid holidays and paid time off Insurance benefits, including but not limited to: Health, vision, dental, life, and disability 401(k) Plan Check out our Orlando Office HERE Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Front Desk Receptionists, is it time to take that next big career step? Let Vaco serve as your advocate in presenting you to our top clients who are looking for receptionists. Our recruiting staff gives you an advantage over your competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews. From keeping you up to date on market trends and industry expectations, to providing you with valuable insight into the company's culture, compensation expectations and growth opportunities of specific clients, Vaco will give you the edge you need in today's highly competitive job marketplace. If you are an experienced front desk agent and are looking to move your career forward, let Vaco open the door for you. Apply today! Job Description: Dedicated personal chauffeur with professional discretion and white-glove service Door-to-door pickup and drop-off coordination with real-time itinerary management Airport meet-and-greet, private terminal (FBO) coordination, and luggage assistance On-demand scheduling with priority access and last-minute availability Route planning optimized for efficiency, privacy, and comfort VIP event transportation (galas, red-carpet events, concerts, sporting events) Corporate executive and board-level transportation services Luxury vehicle selection tailored to client preferences Child seat installation and family travel accommodations upon request Secure, confidential service for high-profile individuals Multi-city and long-distance travel coordination Chauffeur standby service for meetings, shopping, or dining Hotel, restaurant, and private club drop-off coordination Special occasion transportation (weddings, anniversaries, celebrations) Personalized amenities (refreshments, climate control, music preferences) Travel concierge coordination with hotels, private aviation, and security teams Skills and Qualifications: Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management, Pleasing personality

Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brant Blessing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual a plus.

Under the supervision of the Lead and Coordinator, Guest Services Representatives perform all ticket transactions, as well as help visitors with directions and information about Orlando Science Center and surrounding areas. Additionally, Guest Services Representatives actively sell and maintain all Orlando Science Center memberships. Essential Functions Sells General Admission tickets, special event tickets, and memberships. Greets all guests with a friendly and professional attitude. Keeps the Lead and Coordinator informed of any problems encountered during shift. Always maintains a positive professional attitude and appearance when dealing with the public and co-workers. Arrives on time and ready to work for all scheduled shifts. Maintains patient and consistent relationships with guests. Follows all departmental and overall OSC protocol. Works in the garage booth, frontline sales, and phone, handling cash, giving directions, displaying proper etiquette, and displaying awareness of all building activities. Works at the entrance of Kids Town ensuring all guests entering the space are adhering to the rules of the exhibit. Accepts all responsibilities associated with cash handling and accuracy. Ensures accuracy in recording zip codes, discount codes and all other data. Enrolls and renews all OSC members with a smile, explains their benefits, and provides up-to-date information. Possesses the ability to change with the changing needs of the department. Maintains a professional attitude and focus on OSC business while on duty. Performs other related duties as assigned. Minimum Qualifications Education: High School graduate or enrolled student. Experience & Certifications: N/A Preferred Qualifications Experience working with the general public preferred. Experience working in a team setting preferred. Supervisory Responsibility N/A Physical Demands Ability to remain in a stationary position. Moves throughout the museum. Ascends/descends stairs throughout the museum. Observes and reacts to the needs of guests, staff, volunteers, and community partners. Communicates and exchanges accurate information with guests, staff, volunteers, and community partners in a variety of formats including in-person, electronically, and over the phone. Operates a computer and/or office equipment efficiently and accurately. Manipulates and moves components weighing up to 25 pounds, including those that may be low to the ground or above eye level. Occasionally works in outdoor environments. Frequently works in indoor environments. Coping with demands and stresses associated with job and work environment. Kneeling and Crouching (frequently) Weight Levels - Lift, Push, Pull Up to 50 pounds Expected Hours of Work & Travel This position is part time. Hours can vary based on the needs of the organization. Telecommuting This position is required to be onsite 100% of the time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About the Company: Applebrook Homes, LLC seeks talented candidates who want to invest in their long-term future by offering them a career, not just a job. We are a growing niche commercial real estate company driven by a team of entrepreneurial professionals. We offer a Company culture that is centered around teamwork, diversity, mutual respect, combined with supportive interactions with an experienced leadership team dedicated to Team Member success. We seek candidates who enjoy the satisfaction of working hard, developing skills, and a job well done. The delivery of superior service has contributed to our ongoing growth and success, which ultimately translates into greater career advancement potential for ambitious, independent, and strong performers. About You: You have a people first mindset and great communication skills that help you stay empathetic no matter the situation, to provide the best guest experience! You communicate clearly and effectively and can successfully multitask in a fast-paced environment while collaborating with fellow employees and leadership. You are a good problem solver, able to handle conflict with strong time management skills. If you are a motivated, get-it-done kind of person we want you on our team! Come join us! About the Job: We are looking for highly organized candidates with excellent people skills for the position of Guest Service Representative. This position fulfills a variety of customer service needs in support of the campground successful operation. Reporting to the Property Manager, this individual works closely with maintenance, groundskeeping, and other staff to provide the Park's guest with the most enjoyable experience. As the face of the Park, it is important that our Guest Service Representative treats all guests with kindness, empathy, and respect at all times. Key Responsibilities: Provide a seamless check-in process for guests by having check in information ready in advance, collecting any payments and explaining the Park's operational characteristics and changes that may impact the guest experience. Assist future guests with reservations via phone and email as we as respond to general inquiries about the Park. Follow procedures for collecting and handling currency. Perform general administrative functions such as answering phones, emails, copying, and filing. Assist in enforcing all safety rules in and around the Park, contacting security and law enforcement as needed. Maintain knowledge of general park information and the area in order to answer guest questions and offer local recommendations for inquiries related to RV repair shops, grocery stores and other services. Build a high level of proficiency with the reservation system. Required Skills and Experience A minimum of 1 to 2 years of customer service, hotel or retail experience A sense of energy, passion, integrity, honesty, great attendance, and personal responsibility Motivation and dedication to serving customers and a job well done Able to work with minimal supervision Able to manage cash and perform light accounting work Able to work approximately 24 -32 hours each week including weekends Proficient with email Highschool graduate or GED required Must be within commuting distance to the property Compensation: Hourly Pay Rate Range | $14 - $16 | Commensurate with Experience Employer is an affiliate of Athena Real Estate, LLC (see ************************* located at 6725 Conroy Road, Suite 203, Orlando, FL. Athena Real Estate, LLC (*************************. Applebrook Homes, LLC is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. All offers of employment at Applebrook Homes LLC are contingent upon clear results of a thorough background check.

Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar! WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE? In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay! WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB? You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on! WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT? High school diploma OR equivalent Basic computer skills Reliable transportation Scheduling experience is a plus but not required for this entry-level customer care position. WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING? Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done". We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years. We hope you join us and become our essential Customer Service Rep - Call Center Associate! Location: 34731

←Back to all jobs at Home2 Suites Orlando International Drive Guest Service Representative Home2 Suites Orlando International Drive is an EEO Employer - M/F/Disability/Protected Veteran Status Guest Service Representative REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager ABOUT HOME2 ORLANDO S. INTERNATIONAL DRIVE The Home2 Suites by Hilton Orlando S. International Drive, managed by Vista Host Management & Development Company, is ideally situated for visitors to the nearby theme parks, shopping, and dining. With spacious suites designed for extended stays, the hotel features amenities such as free breakfast, an outdoor pool, and a 24-hour fitness center, making it a perfect choice for families and business travelers alike. POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management. WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating. WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio. DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned. POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision. Please visit our careers page to see more job opportunities.

←Back to all jobs at Home2 Orlando Southpark Guest Services Representative Home2 Orlando Southpark is an EEO Employer - M/F/Disability/Protected Veteran Status The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating. WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio. DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned. POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision Please visit our careers page to see more job opportunities. Please visit our careers page to see more job opportunities.

The Guest Service Representative is a team member of the MainStay Suites Orlando location. This is a well-established Choice Hotels extended stay brand. In addition to being part of an established brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we're committed to supporting our Associates. The Guest Service Representative is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do. What We Offer Health and Dental Insurance for Full Time Associates 401(k) with Employer Match for all Associates Paid time off for ALL Associates per Associate Guide Company pays six holidays for Full Time Associates Time and half for hours worked on designated holidays for all Associates. Employee Assistance Program for Associates and household members Employee Discount Program Employee Hotel Guest Room Program Employee Referral Program

About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality . We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in. Welcome to Country Inn & Suites! We are so glad you are considering us as your future workplace! At Country Inn & Suites we have 151 rooms, a fitness center, business center, meeting rooms, banquet rooms, and an outdoor pool. We provide guests with free breakfast in the morning, our Fly and Stay program featuring airport and cruise transportation, and so much more! We are located within reach of Port Canaveral, NASA, Boeing, SpaceX, Cocoa Beach, and Kennedy Space Center all from the comfort of Cape Canaveral, Florida. About the Role: Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. In this role, you may be asked to shuttle guests to/from the Duluth Airport or a local restaurant during a shift. About You: A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Possession of a valid driver's license and evidence of insurability. Your driving record that is acceptable per our current insurance carrier guidelines. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

Pay Rate: $16/hour - If you're looking for a more flexible way to get paid, we have DailyPay available. Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida's world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description As a Guest Relations Agent, you will: * Handle guest inquiries, concerns, and requests efficiently. * Assign work orders to bell services to handle luggage deliveries, pickups, and room changes. * Ensure timely response to guest requests, such as luggage assistance or package deliveries. * Monitor bell staff locations and availability to optimize workflow. * Communicate clearly with the team via radio, phone, or internal systems. * Maintain an organized log of bell staff assignments and tasks. * Coordinate with front desk and housekeeping for early check-ins, early check outs, room changes, and VIP arrivals. * Oversee luggage storage and retrieval procedures, ensuring security and proper tagging. * Manage transportation requests, including taxi or shuttle services. * Ensure VIP guests receive priority service and personalized attention. * Work closely with management to fulfill guest preferences and loyalty program benefits * Act as a liaison between guests, bell staff, front desk, and other departments. * Provide clear instructions to bell staff to maintain efficiency. * Report maintenance issues lost and found items, or security concerns. * Support a smooth workflow during peak check-in/check-out periods. * Demonstrate a complete understanding of Westgate's policies and procedures and service fundamentals and have full knowledge of the resort's amenities and local events. * Offer recommendations and arrange reservations for restaurants, attractions, transportation, and events. * Ensure guests are greeted appropriately upon arrival in a warm manner. * Assist with special guest requests (e.g., flowers, gifts, special amenities). * Give clear and concise directions to guests. * Be able to make informed communications to guests about the resort facilities and surrounding area. * Act as a lobby ambassador to ensure guest satisfaction during check in and check out time. * Other duties may be assigned. Qualifications * Excellent customer service skills * Stand for long periods of time * On many occasions, must be able to withstand prolonged exposure to sunlight. * Strong communication skills (verbal & written) for guest interactions and team coordination. * Multitasking & organizational abilities to assign bell staff efficiently while handling guest requests. * Problem-solving skills to address guest concerns or logistical challenges. * Flexible schedule, including weekends, holidays, and evenings. * Basic Microsoft Office and computer knowledge * Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate. * Required to pass a background check, drug test, and prove eligibility to work in the United States * Valid Florida Driving Licenses: able to drive a golf cart vehicle, up to 15-passenger van with the passage following safety guidelines Additional Information Why Westgate? * Comprehensive health benefits - medical, dental and vision * Paid Time Off (PTO) - vacation, sick, and personal * Paid Holidays * 401K with generous company match * Get access to your pay as you need it with our Daily Pay benefit * Family benefits including pregnancy, and parental leave and adoption assistance * Wellness Programs * Flexible Spending Accounts * Tuition Assistance * Military Leave * Employee Assistance Program (EAP) * Life, Disability, Accident, Critical Illness & Hospital Insurance * Pet Insurance * Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) * Advancement & development opportunities * Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? * We offer excellent benefits and perks including one free meal per shift and free theme park access. * We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. * We embrace diversity at our core and offer the opportunity for all team members to reach their potential. * We invest in training and development opportunities for all team members. * We promote social responsibility by being a good neighbor in the community. * We care for you, just as we care for others. Preferred Qualifications: * Previous guest service experience in a hotel or related hospitality environment preferred. * Intermediate computer skills and ability to learn Property Management Systems (PMS, PC console, etc.). * Ability to communicate effectively in English with team members, leaders and guests. * Must be able to work a flexible schedule, nights, weekends and holidays as required. Responsibilities: * Operates PC based console system with multiple telephone line capacity. * Receives, processes, and follows up on guest requests for banquets, engineering, housekeeping, laundry/valet, security, star service, or any other services and/or amenities. * Gives callers accurate and precise directions to several locations related to hotel property and surrounding area. Knowledgeable of hotel services, amenities, and special events. Maintains directory of current activities including but not limited to character dining, recreation, spa, and children's camp. * Serves as communications hub during Emergency Procedures. * Other duties as assigned.

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others. Preferred Qualifications: Previous guest service experience in a hotel or related hospitality environment preferred. Intermediate computer skills and ability to learn Property Management Systems (PMS, PC console, etc.). Ability to communicate effectively in English with team members, leaders and guests. Must be able to work a flexible schedule, nights, weekends and holidays as required. Responsibilities: Operates PC based console system with multiple telephone line capacity. Receives, processes, and follows up on guest requests for banquets, engineering, housekeeping, laundry/valet, security, star service, or any other services and/or amenities. Gives callers accurate and precise directions to several locations related to hotel property and surrounding area. Knowledgeable of hotel services, amenities, and special events. Maintains directory of current activities including but not limited to character dining, recreation, spa, and children's camp. Serves as communications hub during Emergency Procedures. Other duties as assigned. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.