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  • Owner's Representative - Sabey Data Center Properties LLC

    Another Source 4.6company rating

    Guest service representative job in Tukwila, WA

    ID 102283 Application Deadline 2/1/2026 Company Sabey Corporation Category Operations At a glance Another Source is partnering with Sabey Data Centers, the largest privately owned data center owner/operator in the U.S., to recruit an Owner's Representative to join their growing team. Sabey is one of the few data center companies that both builds and operates its facilities-offering a rare, end-to-end view of mission-critical infrastructure. In this role, you'll: Lead capital projects from concept through commissioning Serve as the owner's voice across design, construction, and operations Partner cross-functionally with Engineering, Construction, Operations, and external stakeholders Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area Description: What you'll be doing Another Source's client, Sabey Data Centers is recruiting an Owner's Representative to join their team. Location flexibility: Umatilla, OR (Tri-Cities preferred), Quincy/Wenatchee, WA, or Seattle area Who is Sabey Data Centers? Sabey Data Centers is a premier multi-tenant data center provider, setting the standard for operational excellence, efficiency, and sustained uptime. With over 20 years of expertise and three million square feet of mission-critical space, Sabey is the largest privately-owned data center owner and operator in the United States. Their cutting-edge facilities-located in Tukwila, WA (20 minutes outside Seattle); East Wenatchee, WA; Quincy, WA; New York, NY; Ashburn, VA; and Austin, TX, with a new location coming soon in Umatilla, OR-support top-tier financial institutions, technology giants, media powerhouses, and healthcare leaders, delivering unparalleled reliability, security, and scalability. By prioritizing sustainability and innovation, Sabey Data Centers continues to shape the digital infrastructure of the future. SDC is one of the few companies in the industry that both builds and operates its own facilities, giving employees a unique end-to-end view of the data center world. We foster a culture where people who are humble, hungry, and smart are truly valued, supported, and promoted from within. Sabey is deeply committed to being a responsible community partner, returning unused energy to grids and collaborating with local utilities for sustainable impact. While competitors may offer higher salaries, few can match Sabey's positive culture, purpose-driven mission, and long-term career growth opportunities. About this role: The Owners Representative contributes to the overall success of Sabey Data Centers by leading the delivery of capital projects - including new data center capacity, tenant fit-outs, and major infrastructure replacements - from concept through commissioning. Acting on behalf of Sabey Data Centers, this role provides both technical and project management oversight for the design, construction, and commissioning of critical support systems. The Owners Representative is a key liaison between Engineering, Sabey Construction Inc. (SCI), Design, Operations, Finance, and external stakeholders, ensuring all projects are delivered on time, within budget, and in alignment with Sabey's Owners Project Requirements, design standards, operational goals, and customer requirements. Your contribution will likely be: Demonstrate effective time management skills including planning, priority setting, and multi-tasking across multiple concurrent projects and campuses. Serve as Sabey's primary point of accountability for assigned projects from concept through turnover. Oversee scope, schedule, and budget, ensuring adherence to approved project objectives and early identification of risk, issues, and required mitigations. Provide technical oversight and guidance throughout design, construction, commissioning, and turnover, with emphasis on mission-critical MEP systems and maintainability. Collaborate with the Director of Data Center Design and design consultants to ensure alignment with Sabey design standards, product evolution goals, and lessons-learned feedback loops. Review, recommend, and assist in the implementation of additions, modifications, and improvements to critical support systems, prioritizing safety, reliability, efficiency, and total cost of ownership. Coordinate with Sabey Construction to ensure consistent execution, adherence to project governance standards, and proper administration of contracts, change management, and documentation control. Maintain accurate reporting of progress and key performance metrics. Review change orders for accuracy, completeness, and compliance with contracts and project objectives. Assist in developing Owners Project Requirements documents for new construction, additions, and retrofit projects, ensuring alignment with customer requirements, leasing commitments, and long-term operational strategy. Oversee and support the commissioning process from planning through turnover, including commissioning plans, integrated systems testing, punch lists, and closeout documentation. Evaluate new technologies and propose system enhancements that optimize performance, efficiency, and sustainability. Collaborate with customers and Leasing to assess technical requirements and ensure effective responses to RFPs and RFIs. Develop innovative solutions to complex problems, balancing technical depth with project delivery accountability and stakeholder communication. Leverage AI tools (e.g., GPTs, automation platforms) to streamline routine tasks such as summarizing documents, drafting correspondence, generating meeting notes, and maintaining engagement trackers. Experience you will bring to the team: Minimum of 5 years of demonstrated project management experience within the data center, mission-critical, or large-scale commercial/industrial construction sectors. Proven ability to manage complex, multi-phase projects involving design, construction, and commissioning of electrical and mechanical systems. Experience managing general contractors or working within an owner/developer structure preferred. Familiarity with Tier III+ data center design standards and redundancy configurations preferred. PMP certification or equivalent project management credential strongly preferred. Ability to manage multiple projects simultaneously without compromising safety, quality, budget, or schedule. Advanced knowledge of the English language with excellent written and verbal communication skills. Strong understanding of project lifecycle management, including planning, scheduling, budgeting, risk mitigation, and change management. Advanced engineering and mathematical reasoning skills, with strong technical understanding of data center electrical and mechanical infrastructure (e.g., UPS, switchgear, generators, chillers, CRAHs, liquid cooling). Proficiency in project management and construction management software (e.g., Microsoft Project, Procore, Excel) and standard office applications. Ability to read and interpret building plans, specifications, contracts, and technical submittals. Working knowledge of construction techniques, documentation control practices, and safety/environmental standards. Effective at balancing technical depth with project delivery accountability, executive-level reporting, and cross-functional stakeholder communication. Demonstrated judgment, accountability, and results orientation consistent with Sabey's core values - long-term relationships, insightful stewardship, and pioneering innovation. Aptitude and willingness to learn and utilize AI tools and technology. Sabey's investment in YOU: Sabey is committed to building an enduring, next-generation company that values and invests in the success of its team members. Through SabeyLife, a holistic well-being initiative, Sabey provides the resources, benefits, and support to help employees thrive both professionally and personally. SabeyLife includes: Comprehensive Benefits: Sabey covers 100% of employee-only premiums for the base high-deductible medical and PPO dental plans, contributes up to $2,000 annually to an HSA, and provides onsite gym access and free parking at most locations. Time to Recharge: Employees receive up to 5 weeks of PTO based on tenure, plus 10 paid holidays and the flexibility to carry over unused PTO into the new year. Financial Wellness: Sabey offers a competitive, matched 401(K) retirement plan to support long-term financial security. Growth & Development: Employees have access to professional and personal development programs, including: Thought Patterns for High Performance: A mindset training program focused on optimizing productivity, resilience, and goal achievement. Everything DiSC: A workplace communication and personality assessment that helps employees improve teamwork, collaboration, and leadership effectiveness. Built to Last: A development framework centered on creating sustainable success, fostering innovation, and reinforcing a strong organizational culture. Sabey believes that investing in employees' well-being, growth, and success strengthens the organization and the communities it serves. The anticipated annual base salary range for this position is $82,900 - $124,351. Learn more about Sabey and their organization here: sabey-jobs Sabey Corporation and its subsidiaries, including Sabey Data Centers and Sabey Construction, are equal opportunity employers and drug-free workplace. Applicants will be subject to a pre-employment drug test and background check. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, disability status, or other protected classes. Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. If you need further assistance and/or accommodation to apply, please contact the Sabey Human Resources Department at or by email at . #AS1 #LI-JK1 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.
    $39k-46k yearly est. 4d ago
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  • Customer Service Representative (Fife, WA)

    Waste Connections 4.1company rating

    Guest service representative job in Fife, WA

    Murrey's Disposal, a Waste Connections company, is hiring a dependable, customerfocused Customer Service Representative (CSR) in Fife, WA. If you enjoy working with systems, staying focused in a fastpaced environment, and improving performance over time while supporting a team-this role is a great fit. Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m. Starting Pay: $19.00-$22.50 per hour (DOE) with regular wage increases Environment: Officebased, stable, and teamoriented with longterm career growth At Waste Connections, we value people who show up, work safely, treat others with respect, and take pride in doing the job right. We know great employees come from many different backgrounds and experiences. If your skills are transferable-even if your path is nontraditional-we encourage you to apply. What You'll Do (DaytoDay Responsibilities) Support customers by phone and in person to set up, modify, or discontinue service Navigate multiple systems to enter and update customer information accurately Resolve issues by collaborating with internal departments (service, dispatch, billing) Process account actions: contracts, charges, deposits, address changes, discontinuance orders Promote goodwill through professional, respectful communication that builds longterm relationships Meet productivity and quality goals in a structured, highcallvolume setting Educate customers on available or additional services when appropriate Cover reception or front desk as needed to support the team What Success Looks Like (Signals That You'll Thrive Here) You're comfortable working on a computer most of the day using a keyboard, mouse, and headset You can stay focused during repetitive or backtoback tasks without sacrificing accuracy You like tracking personal performance, hitting daily goals, and improving consistently You communicate clearly, multitask across several windows, and keep calm under pressure You work well in a closeknit team, sharing information and supporting others when it's busy This role may be a great fit for people with experience in call centers, retail, hospitality, dispatch/logistics, administrative support, or other fastpaced digital environments where attention, systems navigation, and customer communication are essential. Work Environment & Physical Expectations Office setting with individual workstation, computer, telephone, and headset Call areas can be active and occasionally noisy; some calls may be monitored for quality and training Requires extended periods of sitting, typing, and screen time Tasks are often repetitive and require consistent attention to detail Minimum Qualifications High school diploma or equivalent preferred Two (2) years of customer service experience or transferable experience from a customerfacing role Comfortable with MS Word, Excel, email, and navigating internal systems Strong typing (including 10key), organization, and documentation skills Clear communication, problemsolving, and team collaboration abilities Why Waste Connections & Murrey's Disposal Competitive wages with regular increases Comprehensive benefits package Stable, essential service industry with yearround work Decentralized, teamoriented culture focused on safety, respect, and accountability Growth and advancement opportunities across the Waste Connections network To be considered for any of our current openings, you must complete an application at ********************************* Once you select your position of interest, you will find application information and additional instructions. We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future." A link to our benefits overview can be found here:us/en/benefits Waste Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
    $19-22.5 hourly 3d ago
  • Customer Service Representative (Seattle)

    Teksystems 4.4company rating

    Guest service representative job in Seattle, WA

    * Greet customers in a professional and enthusiastic way * Answer telephone calls promptly * Demonstrate in-depth knowledge of products, placement, availability, price and use * Efficiently assess customer needs for product or services * Educates patients/clients on medical products and services * Fit and sell medical products and services to customers * Process customer orders and accurately input customer orders into the computer * Keep showroom stocked, clean, organized and presentable * Perform other tasks as assigned or necessary *Skills* Customer service, Customer support, Call center, Health care, Customer service call center, Customer service oriented *Top Skills Details* Customer service *Additional Skills & Qualifications* * High school graduate or equivalent * Excellent customer service skills * Excellent verbal communication skills, especially over the telephone * Ability to work with diverse clientele * Ability to occasionally lift and/or carry objects weighing up to 100 lbs. * Ability to sit, stand and walk for extended periods of time * Accurately enter data into computer and acquire a working knowledge of any software applications applicable to the position *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Seattle, WA. *Pay and Benefits*The pay range for this position is $21.00 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Seattle,WA. *Application Deadline*This position is anticipated to close on Jan 24, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $21-22.5 hourly 2d ago
  • Member Service Representative (Full-Time) - Tacoma

    Navy Federal Credit Union 4.7company rating

    Guest service representative job in Tacoma, WA

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 3407 South 23rd St, Tacoma, Washington 98405 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $34k-41k yearly est. 5d ago
  • Guest Services Agent

    Stonebridge Hospitality Associates 4.1company rating

    Guest service representative job in Seattle, WA

    City, State:Seattle, Washington Title: Guest Service Agent FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $22.00 / hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule , including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-01-13 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
    $22 hourly Auto-Apply 5d ago
  • Substitute - Guest Certificated Staff-starting at $200/day

    Clover Park School District 4.0company rating

    Guest service representative job in Lakewood, WA

    This posting is for the 2025-26 school year. SUBSTITUTE POSITIONS ARE ON-CALL, AT-WILL POSITIONS WITH NO GUARANTEE OF HOURS OR WORK. Clover Park School District is considering qualified applicants to serve as Guest Teachers for regular and special education classroom teachers. Guest Teachers play a vital role in ensuring that student learning continues smoothly in the absence of the regular classroom teacher. * Certificated Substitute Pay Rates $200/day or $100/half-day $210/day Upon completion of CPSD Guest Teacher training, substitute is eligible to receive $225/day substitutes that have retired from the Clover Park School District MINIMUM QUALIFICATIONS: * Valid Washington State Teaching certificate * Ability and desire to work on a constant basis - minimum 1 time a month * Ability to develop and maintain effective classroom management * Ability to successfully employ effective teaching methods * Desire and ability to work and communicate effectively with staff, students and parents from diverse cultural backgrounds. * Ability to be flexible and adaptable, as assignments may change on short notice and may require coverage in various classrooms or grade levels throughout the day. ESSENTIAL FUNCTIONS: * Provide instruction and classroom management in the absence of the regular teacher * Follow lesson plans and maintain a positive, supportive learning environment * Communicate professionally with staff and students * Ensure student safety and engagement throughout the day Application Process This Substitute position is screened and hired by the Substitute Services Office. Applicants selected for this position will be contacted by Substitute Services via email with next steps. * Next Steps include: Completion of Onboarding documents Completion of online employment informational videos Fingerprinting Presentation of Valid Identification as required by the I9 Form * Other steps may be required. Once applicant completes the steps listed above, an in-person Substitute New Hire Orientation will be scheduled. Disclaimer: Substitute positions are considered "at-will" meaning either party can end the relationship at any time; nothing in the offer of substitute employment, employee manual, substitute manual or other employment documents, or other oral communications shall be deemed to create an employment contract or to modify the at-will relationship; no person other than the Superintendent of the District, has the authority to bind the District to an employment contract or an agreement to modify the at-will employment. CONDITIONS OF EMPLOYMENT Employment with Clover Park School District is conditional pending completion of a Washington State Patrol and Federal Bureau of Investigation fingerprint background check as required by RCW28A.400.303. (NOTE: All associated background check fees are the employee's responsibility.) The fingerprint scan must be completed prior to the first day of employment. Insurance Benefits Employees who are anticipated to work 630 hours during the school year (September 1 through August 31) are eligible for medical, dental, vision, long term disability and basic life insurance benefits. Clover Park Public Schools benefits are administered by the Washington State Healthcare Authority under the School Employees Benefits Board (SEBB). Click on the link ***************************************************************** for information on available benefit options. Retirement and Deferred Compensation Eligible employees are required to be a member of the Washington State Department of Retirement Systems Plan. For eligibility information, check on the link to the Department of Retirement Systems' web site. Employees also have the ability to participate in tax deferred 403(b) and 457 Deferred Compensation Plans (DCP). These are supplemental retirement savings programs that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Clink on the link ******************************** for information on 457 plan (DCP) with the Department of Retirement Systems. To enroll in an eligible 403(b) plan, employees must consult with their own financial planner that is an approved vendor. Equal Opportunity Employer Clover Park School District does not discriminate in any programs or activities on the basis of sex, race, ethnicity, creed, religion, color, national origin, immigration or citizenship status, age, honorably discharged veteran or military status, sexual orientation, gender expression, gender identity, homelessness, the presence of any sensory, mental, or physical disability, neurodivergence, the use of a trained dog guide or service animal by a person with a disability, or marital status. The District provides equal access to the Boy Scouts and other designated youth groups. Address questions and complaints of alleged discrimination to the following individuals at Clover Park School District, 10903 Gravelly Lake Dr. SW, Lakewood, Washington 98499-1341: Civil Rights Compliance Coordinator and Title IX Coordinator, Greg Davis, Executive Director of Compliance and Student Services, **************, ***************************; Section 504/ADA Coordinator, Jennifer Herbold, Executive Director of Special Education, **************, **************************. Title IX inquiries may also be directed to the U.S. Department of Education, Office for Civil Rights (OCR), ********************** Information about the nondiscrimination and sex-based discrimination policies and grievance procedures, and how to report a concern or complaint, is available at ***************************** OSPI required language per RCW 28A.300.286 is available at *********************************
    $100-200 daily Easy Apply 60d+ ago
  • Guest Service Representative

    Hollander Hospitality

    Guest service representative job in Puyallup, WA

    Holiday Inn Express Hotel & Suites Puyallup 812 South Hill Park Drive Puyallup, WA 98373 GUEST SERVICE REPRESENTATIVE The Holiday Inn Express Hotel & Suites Puyallup is seeking a Guest Service Representative to join our team. The Guest Service Representative provides outstanding guest service to arriving, departing, and in-house guests by delivering accurate and timely information and services and maintaining a professional, friendly and helpful demeanor at all times. ABOUT US At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities. We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent. STATUS: * Full-time SCHEDULE: * Variable schedule; Must be available weekends and holidays RATE OF PAY: * $19.20 to $20.95 per hour/DOE SUPPLEMENTAL PAY: * Individual Incentives and Bonus Programs BENEFITS AND PERKS: * Paid Time Off (PTO) accrued at a rate of 0.025 for every hour worked * Paycheck Advancement Program * Hotel Travel Discounts * Employee Assistance Program For eligible employees: * Insurance - Medical, Dental, Vision, Life and AD&D * 401(k) Plan with Employer Match QUALIFICATIONS: Knowledge of: * Principals of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction. * Standard cash handling procedures. * Front office operations and emergency procedures. * Property Management System and downtime procedures. Skills and Ability to: * Actively listen and give full attention to guests, asking questions when necessary to find out how to best meet their needs. * Communicate effectively in the English language in writing using correct spelling, grammar and rules of composition and verbally by speaking clearly and concisely. * Add, subtract, multiply and divide quickly and accurately. * Manage one's time in order to meet productivity standards. * Effectively use standard office equipment such as computers and related software, printers, photocopier, fax and multiple line telephone system. * Adapt to constantly changing situations and personalities ensuring quality service to all guests by maintaining a friendly, professional and courteous demeanor at all times. * Acknowledge, understand and abide by company programs, policies, procedures and brand standards. * Present a professional appearance; wear appropriate uniform and slip resistant footwear according to the standards of the position and company policy. Education and Experience: * High school diploma or equivalent. * At least one year experience providing customer service directly to the public. PHYSICAL REQUIREMENTS: Medium Work: Exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. Position requires ability to stand behind front desk for up to 8 hours to assist guests, visual acuity to analyze written information and view computer terminal and ability to express and exchange information by means of the spoken word. Must be able to stand, pull, grasp, see, crouch, lift, hear, reach, push, perform repetitive motions, and talk as required by the job. Drug Free Workplace, Equal Opportunity, E-Verify Employer
    $19.2-21 hourly 5d ago
  • Full Time - Guest Service Representative/Front Desk Clerk

    Northwest By Southern Hospitality

    Guest service representative job in Bothell, WA

    Hilton Garden Inn Seattle/Bothell managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Full Time -Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. Qualifications: High school diploma or equivalent GED; prior hotel and hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills How we can elevate your career: Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical and Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans With Match Leave of Absence Perks - More than just a paycheck! Complimentary ORCA Bus Pass for 2025 Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Earned Wage Access Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.
    $29k-38k yearly est. 8d ago
  • Hotel Guest Service Representative - Courtyard Olympia

    BMI Hospitality Management

    Guest service representative job in Olympia, WA

    Do you want to work for a great company with competitive benefits and pay? The Courtyard by Marriott Olympia is looking to hire a Guest Service Representative. If you think you'd be a great addition to our team, please apply! Benefits: * Medical, dental, and vision offered after qualification period * Competitive performance bonuses of up to $600 per month * 401k with match offered after qualification period * Employee discounts at Marriott Hotels worldwide * Washington State Paid Sick Leave * Vacation time accrued based on hours worked * Free parking * Overtime pay for holidays worked. Ten holidays per year Job Description: * Greets and completes standard check-in procedures for arriving guests, using both manual and computerized methods, ensuring guest satisfaction * Courteously answers inquiries and accepts reservations, in person, through email and telephone calls, and assists guests with directions and area activities * Controls and records financial transactions * Maintains good customer relations by staying informed of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, both in person, via email, and on the phone * Maintains a friendly, cheerful, and courteous demeanor at all times * Performs other duties as assigned, requested, or deemed necessary by management * Contributes to and maintains communication sources such as shift pass down emails to enhance hotel communications and operations * Aids other associates and departments to contribute to the best overall performance of the department and the hotel * Ensure safety by following the safety and sanitation procedures and reporting suspicious activity to management Preferred Skills: * Strong computer skills * Efficient use of standard computer equipment including a keyboard * Able to learn new web applications * Previous customer service experience preferred * Strong work ethic * Able to stand for extended periods of time * Able to lift up-to 20 lbs. * Must be able to work weekends and holidays ","
    $29k-38k yearly est. 2d ago
  • Guest Service Representative

    Tukwila

    Guest service representative job in Tukwila, WA

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $14.59 - $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $14.6-15 hourly Auto-Apply 60d+ ago
  • Guest Services Agent

    Onni Group

    Guest service representative job in Seattle, WA

    Are you up passionate about supporting Guest? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with Guest and vendors. As Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our Guests, explore this opportunity! It may be everything you've been looking for. Perks and Benefits: When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer: 3 weeks PTO Annual education allowance of up to $1,000 Referral program Free Onsite Parking or Commuting Support Residential housing discount after 1 year of continuous employment Friends and family rates for our Hotel Properties throughout the company What You Will Do: Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responsible for resolving customer complaints, assists customers in all inquiries in connection with our services, hours of operations, key personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and Level practices. Ensures an efficient reception experience for guests, including check in/out, and complete audit procedures. Communicates with Guest Service Manager any relevant feedback from guests and/or other departments. Handles telephone reservations and changes with prompt courtesy, applying the hotel's selling strategy and thorough understanding of the offerings and segmenting, to increase revenue and maximize profit. Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner. Coordinates the storage room by storing and retrieving guest luggage and packages. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Valet Parking, and lobby coverage. Provides basic trouble-shooting support for in-room services such as Internet, TV, movies, and internet service. Works closely with Valet Parking Staff to ensure smooth handling of guest vehicles, luggage (if applicable), deliveries and special requests. Performs other duties are required. What You Bring High School Degree or equivalent College Courses in Hospitality Management or related field, preferred Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows Commitment to exceed guest/customer service expectations with knowledge of high-level luxury customer service touchpoints Excellent oral and written communication skills Ability to work in very high paced work environment and excellent interpersonal skills Must be professional, team-oriented and possess good work ethics Excellent organizational and time management skills Attention to detail and ability to work on multiple projects simultaneously Ability to be flexible, positive, outgoing, personable and able to relate well with diverse populations and age groups Must have a flexible schedule with the ability to work weekends, holiday and/or overnight Salary Range: $23-$24 About The Company: Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. AI Use: This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
    $23-24 hourly Auto-Apply 13d ago
  • Front Desk Agent - SEASW

    IHG Career

    Guest service representative job in Seattle, WA

    We're searching for an experienced Front Desk Agent ready to make an immediate impact. We value the expertise our team members bring, and compensation for this will be in line with experience. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The below range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. This range may be modified in the future. The hourly pay range for this role is $22.00 to $26.00. We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $22-26 hourly Auto-Apply 32d ago
  • Guest Service Agent US

    Ihotels Management Us LLC

    Guest service representative job in Seattle, WA

    Job Description Front Desk Agent Pay Range for this role is $22.77/hour + benefits and perks! Scheduled shifts for this role vary, including 7a-3p, 3p-11p Kimpton Hotel Monaco Seattle 1101 4th Ave (4th & Spring) Benefits & Perks Hotel + restaurant discounts in all of Kimpton + IHG - worldwide! Paid Time Off - sick & vacation pay with rollover Paid Holidays - after 90 days Affordable medical/dental/vision/HSA plans Basic Life Insurance (employer provided), Supplemental Life Insurance Short Term Disability Insurance Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Tuition Reimbursement Commuter Benefits Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Front Desk Agent is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Familiar with all fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet. What You Bring High school diploma or general education degree (GED). Previous experience in a customer-facing role. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Able to calmly handle guest problems with ease. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $22.8 hourly 4d ago
  • Guest Service Agent US

    Innvest

    Guest service representative job in Seattle, WA

    Front Desk Agent Pay Range for this role is $22.77/hour + benefits and perks! Scheduled shifts for this role vary, including 7a-3p, 3p-11p Kimpton Hotel Monaco Seattle 1101 4 th Ave (4 th & Spring) Benefits & Perks Hotel + restaurant discounts in all of Kimpton + IHG - worldwide! Paid Time Off - sick & vacation pay with rollover Paid Holidays - after 90 days Affordable medical/dental/vision/HSA plans Basic Life Insurance (employer provided), Supplemental Life Insurance Short Term Disability Insurance Long Term Disability Insurance Hospital Indemnity, Critical Illness & Accident Insurance Tuition Reimbursement Commuter Benefits Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Front Desk Agent is responsible for check in and check-out, phone operations, navigating guest requests & issues all while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return! Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Familiar with all fire and emergency procedures. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Able to communicate via telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Engineering, Valet. What You Bring High school diploma or general education degree (GED). Previous experience in a customer-facing role. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Able to calmly handle guest problems with ease. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. Be Yourself. Lead Yourself. Make it Count. The pay range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. You can apply for this role by clicking on the Apply button. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
    $22.8 hourly 34d ago
  • Front Desk Agent - PM Shift

    The Hedreen Hotel Employer

    Guest service representative job in Seattle, WA

    Hourly Compensation : $25.00 (This is a fixed hourly wage rate. No wage range exists). Front Desk Agent - PM Shift (Candidates applying for this position are also encouraged to apply for the Front Desk Agent - AM Shift) This position may be eligible for longevity incentive program at 6 months, and 1 year of employment. BENEFITS Affordable Medical/Dental/Vision after 30 days of employment with free Back + Joint Care Program Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K/month) after 30 days of employment Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary) Paytient Healthcare Spending 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%) Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment) Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan Free Employee Assistance Program (EAP) Travel Assistance Program OTHER BENEFITS Hotel discounts at 10,000+ global destinations (nightly rates as low as $45) Parking: Discounted parking in hotel garage ($7/day or $140 monthly pass) 50% subsidy for public transportation expenses Referral program of $250 per successfully referred new hire Complimentary cafeteria meals Monthly employee appreciation events Employee Exercise Room Community Service Events WHY THE RENAISSANCE SEATTLE HOTEL? Were you always the curious kid that opened every cabinet, peeked behind every door, and never passed up the opportunity to ask "why"? If that sounds like you, then the Renaissance is the place for you! Here at the Renaissance Seattle we welcome you to bring your personal style to every experience and interaction and encourage the curiosity and the “why” in you. If you've got authentic style, a natural curiosity and a warm way with people, then come live the Renaissance way…. live life to DISCOVER . If you're passionate about your neighborhood, always looking to explore places one wouldn't find in a travel guide and love making new and exciting discoveries then the Renaissance Seattle is the right place for you to shine, explore, and grow! The Renaissance isn't just a place to spend the night, it's a place with style just as unique and adventurous as yours. We're not just looking for anyone… We're looking for YOU! Where do you want your career to go? It's up to you. A lifer in your discipline - great, we know you will perform exceptionally every day. Would you like to explore other disciplines at some point? There is no better opportunity than this one. You are striving to be a Supervisor, Front Office Manager, Director of Rooms, or more? We'll support you all the way. ABOUT OUR MANAGEMENT COMPANY The R.C. Hedreen Company is Seattle's pre-eminent hotel developer. R.C. Hedren Co. built the Hilton, Crowne Plaza, Renaissance, Grand Hyatt, Hyatt at Olive 8, Hyatt Regency, and more to come. Ownership is also the management company - No red tape The company values longevity - nearly half of our team has been with us 5+ years ABOUT OUR HOTEL 4th largest hotel in Seattle Stable operation - hotel has never been sold Three onsite Beverage and Food outlets, The Fig & The Judge Restaurant, the 515 Bar & Lounge, The 515 Coffee Bar JOB SUMMARY We are seeking a Renaissance Front Office Agent to work the PM shift, to use their passion for discovery, to add creativity and originality to the way they deliver unique, and personalized experiences to our guests, as they are checking in or checking out. This position reports to the Front Office Manager, and the primary responsibilities are listed below, to include and are not limited to the following: Cultivate and Maintain Guest Relations Welcome and acknowledge each and every guest with a smile as you check our guests in, and as you check them out Engage guests in conversation regarding their stay, property services, and area attractions/offerings Anticipate guests' needs, including using cues to uncover their passions, asking questions of to better understand their needs and watching/listening to preferences to surprise and delight them whenever possible Address guests' service needs and special requests in a professional, positive, and timely manner Assist individuals with disabilities such as but not limited to assisting visually, audio, or physically, when requested or needed Collaborate with and contact appropriate individual or department to deliver and exceed our guests' needs (e.g., Bell-person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention, etc.) as necessary to resolve guest call, request, or issue Manage and secure bank Print credit check report, review status of each account, and follow up on accounts beyond approved credit limits Receive and record wake-up call requests and deliver to appropriate department Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters) QUALIFICATIONS High school diploma or GED 1 year experience in the guest services, front desk, or related field Must be able to write, type, and verbally communicate clearly and proficiently in English, and while delivering customer service and utilizing computer systems Proficient computer skills Ability to de-escalate dynamic situations Ability to perform job duties while demonstrating customer service skills in a fast-paced, high-volume environment OTHER INFORMATION Offers of employment are contingent on verification of information provided by the applicant as part of the application process, including background check Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Washington State is an “at-will” state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law. Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires. This job description is not a contract and may be adjusted as deemed appropriate in the employer's sole discretion. For inquiries regarding this specific job posting, please e-mail us at *************************.
    $25 hourly Auto-Apply 34d ago
  • Front Desk Agent (part time) - Element Tukwila Hotel

    Level5 Hospitality

    Guest service representative job in Tukwila, WA

    Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let's Level Up! Job Summary: As a Front Desk Agent @ the Element Tukwila Hotel, you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for every guest. Duties/Responsibilities: Perform all check-in and check-out tasks Operate the front desk according to standard operating procedures and with exceptional guest service Know emergency procedures and how to respond Complete daily reports and audit correspondence, as required by the shift Receive and confirm credit cards for validity and acceptability Welcome guests upon their arrival and assign rooms Take incoming calls, online and in-person room booking requests, and answer questions about guests' needs involving room rates, available rooms, amenities, and special requests Communicate with housekeeping to make sure guest rooms are ready Manage online and phone reservations Respond to Guest complaints in a timely and professional manner Create incident reports for guest injuries/issues when required Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy Performs other related duties as required or asked by Supervisor Address visitor questions and requests promptly, courteously, and efficiently Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction Practice safe work habits and use the required safety equipment Performs other related duties as required or assigned by the Supervisor/MOD Required Skills/Abilities: Proficient in Microsoft Office Suite or similar software Work experience as a Front Desk agent preferred Level5 High Touch service Excellent communication and organizational skills Flexibility with shifts and scheduling (**THIS IS FOR A PART-TIME ROLE**) Must be available some weekends and/or holidays Must have reliable transportation to and from work Must have stellar attendance and punctuality Education and Experience: High School diploma Physical Requirements: Must be able to remain in a stationary position during shift. Must be able to access and navigate the facility. Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment. Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs. 7am-3pm (and/or) 3pm-11pm (typical AM/PM Shifts on avg.) 8-30 hours per week on avg. (depending on hotel business demands)
    $35k-43k yearly est. Auto-Apply 3d ago
  • Front Desk Agent

    Pyramid Birmingham Campus Management

    Guest service representative job in Seattle, WA

    Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Welcome to Hotel Max, situated in the heart of Seattle and proudly part of the Pyramid Global Hospitality family. Our 163 well-appointed rooms are more than just accommodations; each one has its unique story. Beyond providing a professional workspace, Hotel Max serves as a vibrant hub for creativity and career opportunities. Situated in downtown Seattle, Hotel Max embodies the dynamic work culture fostered by Pyramid Global Hospitality, encouraging professional growth and the pursuit of opportunities. As part of the Pyramid Global team, we offer benefits such as a 401k with a company match and recognition programs to celebrate your achievements. Join us at Hotel Max, where your role transcends the typical 9-to-5 routine. It's about being part of a professional team that understands and embraces Seattle's artistic energy while supporting your individual career journey. Your pathway to a fulfilling career in the Pacific Northwest begins here. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! At Pyramid Global Hospitality, we believe in putting our People First. Our "Better Together" culture is built on practices, policies, and programs that support our associates in achieving success both at work and at home. - For Full-Time (Non-Union) Associates, we offer: - Medical, Dental, Vision, Disability, & Life Insurance - 401(k) Plan - PTO - 14 days for first 3 years - Holidays - 7 paid holidays and 2 floating holidays - Employee Room Rate Discounts For Part-Time Associates, we offer: - 401(k) Plan - Sick Time: Accrue 1 hour for every 30 hours worked - Employee Room Rate Discounts Join us and experience a workplace that values your success, health, and happiness-every step of the way. What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. Help to resolve problems and “WOW” guests through recovery when things aren't quite right Promote and sell special hotel programs. Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. Be knowledgeable of all emergency procedures and policies. Maintain house bank. Communicate all pertinent information to manager on duty. Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. Assist other departments as needed. What are we looking for? Qualifications: High school diploma or equivalent. A strong desire to make an impact on other people An outgoing and engaging personality Computer skills Excellent verbal and written communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: $22.70 - $22.70 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
    $22.7 hourly Auto-Apply 22d ago
  • Front Desk Agent

    Sitio de Experiencia de Candidatos

    Guest service representative job in Seattle, WA

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $35k-43k yearly est. Auto-Apply 7d ago
  • Customer Service Representative (Fremont)

    Teksystems 4.4company rating

    Guest service representative job in Seattle, WA

    The Patient Support Specialist plays a key role in delivering highquality care by assisting patients with the setup and use of CPAP equipment while providing essential support to a team of physicians. This position blends customer service, technical equipment setup, and administrative coordination to ensure patients receive a seamless and positive experience. The ideal candidate is detailoriented, comfortable working in a fastpaced clinical environment, and committed to supporting both patients and medical staff with professionalism and compassion. *Key Responsibilities* * Set up CPAP machines for patients, ensuring proper function, fit, and patient understanding of usage. * Provide ongoing support to a team of doctors, including communication, coordination, and administrative assistance. * Deliver excellent customer service by addressing patient questions, concerns, and equipment needs. * Manage multiline phone systems and navigate multiple software platforms to support patient scheduling, documentation, and communication. * Accurately enter patient and equipment data into electronic systems. * Educate patients on home medical products and assist with product placement, availability, and pricing inquiries. * Maintain a clean, organized, and safe work environment, including occasional lifting or carrying of equipment up to 50 lbs. * Support daily clinic operations by assisting with patient flow, documentation, and general office tasks as needed. *Qualifications* *Required* * High School Diploma or GED * 1+ year of customer service or customer resolution experience * Experience using multiline phone systems and navigating multiple software applications * Strong verbal communication skills and comfort working on the phone * Ability to sit, stand, and walk for extended periods * Ability to accurately enter data and learn new software systems *Preferred* * Medical experience, including Respiratory Therapy or Nursing experience * Knowledge of home medical equipment, including product types, placement, availability, and pricing * Ability to occasionally lift and/or carry objects weighing up to 50 lbs (e.g., oxygen tanks) Shift: Monday - Friday, 8am - 5pm We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: * Medical, dental & vision * 401(k)/Roth * Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health and Dependent Care Spending Accounts (HAS & DCFSA) * Transportation benefits * Employee Assistance Program * Time off/Leave (PTO, Vacation, or Sick Leave) *Job Type & Location* This is a Contract to Hire position based out of Seattle, WA. *Pay and Benefits*The pay range for this position is $21.00 - $22.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Seattle,WA. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $21-22.5 hourly 2d ago
  • Guest Service Representative- Part Time

    Tukwila

    Guest service representative job in Tukwila, WA

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $15 hourly Auto-Apply 60d+ ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Lakewood, WA?

The average guest service representative in Lakewood, WA earns between $26,000 and $43,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Lakewood, WA

$33,000

What are the biggest employers of Guest Service Representatives in Lakewood, WA?

The biggest employers of Guest Service Representatives in Lakewood, WA are:
  1. Thorntons
  2. Clover Park School District
  3. ESa
  4. Extended Stay America
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