Guest service representative jobs in Los Angeles, CA

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. MUST HAVES: HS Diploma 2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians Proficient in EHR/EMR software 2+ years experience scheduling patient appointments for multiple physicians 40+ WPM typing speed PLUSES: Proficient in Epic software Experience verifying insurances Basic experience with Excel and standard workbooks Experience with Genesis phone system Compensation: $24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

Join Milgard Windows and Doors as a Customer Service Representative, in Temecula, CA Are you passionate about delivering exceptional customer experiences? In this role, you'll be the frontline support for builders, remodelers, contractors, and homeowners, ensuring every interaction reflects our commitment to quality and service. In addition, you'll play a key role in validating warranty claims, coordinating technician visits, and ensuring timely delivery of replacement parts. Compensation starts at $ Schedule: Monday-Friday, 8:00 to 5:00 About MITER Brands MITER Brands, home to trusted names like Milgard Windows & Doors, MI Windows & Doors, and PGT Innovations, is one of the nation's largest suppliers of high-quality vinyl windows and patio doors. With manufacturing facilities across the , we're proud to serve our customers with integrity, innovation, and excellence. Responsibilities Provide top-tier support via phone and email for warranty-related inquiries. Reviewing and processing customer requests with accuracy and efficiency. Scheduling field technicians for warranty repairs within your assigned region. Managing customer accounts and ensuring satisfaction through proactive communication. Handling payment transactions securely and professionally. Collaborating with internal teams-field service, sales, plant management, and engineering-to resolve issues. Prioritizing and expediting special requests to meet customer deadlines. Maintaining a positive and flexible attitude in a fast-paced environment. Performing clerical and administrative tasks as needed. Qualifications A high school diploma or equivalent (some college coursework preferred). 1-2 years of experience in customer service, preferably in manufacturing or building materials. Experience in window sales or millwork is a strong plus. Excellent communication and multitasking skills. Strong attention to detail and organizational abilities. A collaborative mindset and ability to work across departments. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.

At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach. Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization. We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen . About the Role The Guest Services Representative performs a variety of clerical functions pivotal to the efficient management of the center. This role is primarily responsible for managing incoming calls, greeting and checking in all visitors, as well as providing administrative support and maintaining clear communication and collaboration with the interdisciplinary team (IDT) and center staff. Location: Alhambra, CA Status: Full-time Schedule: Monday-Friday, 7:30 a.m. to 4:30 p.m. or 8:00 a.m. to 5:00 p.m. Expense Reimbursement Responsibilities Greet and screen all incoming visitors and direct them appropriately based on nature of visit; greet participants when they arrive and ensure they are seen by appropriate staff and directed to the appropriate program Schedule and track daily attendance (check in and check process) in the Electronic Health Record System. In support of safety and compliance with Life Safety standards, ensure that visitors sign in and out of the logbook or system and have appropriate ID name tags on. Answer and screen all main phone line incoming telephone calls, engage the language line (interpreter services) as-needed, and direct all calls to the appropriate team; provide accurate program and services information; monitor the main phone voicemail account and return or direct messages appropriately. Demonstrate knowledge of and uphold established policies and procedures, objectives, quality improvement program, safety and regulatory standards. Print and replace monthly participant roster and medical facesheet for Emergency Preparedness Plan. Provide excellent customer service in pursuit of the best Participant Experience. Provide appropriate program and service information to program participants and advocate for them to ensure they are receiving attention timely. Communicate regularly with the Center Director and support staff to provide feedback on center functioning, report inefficiencies, and propose strategies to improve workflows and processes that serve team members and participants. Organize mail and other packages; inform the appropriate person/distribute accordingly. Assist center staff & IDT members with administrative tasks as requested, including but not limited to assisting kitchen team with portable meal labeling on bags, assisting clinic staff with paperwork from providers, and assisting transportation with coordinating schedules. Coordinates procurement of office supplies. Lock entry and/or fire exit upon closing; in coordination with program staff and security team, share responsibility for security of all entrances and exits to building. May be responsible to support troubleshooting of on-call administrators and Medical Doctors (MDs). Assists Facilities & Safety Manager with coordination and execution of safety drills and facility maintenance. Performs other duties as assigned. Qualifications High School graduate or equivalent required. Minimum of two (2) years of work experience in a customer-facing administrative role (i.e. walk-in customer service, reception). Minimum one (1) year experience working with the frail or elderly in a volunteer or professional capacity. Experience and excitement to work with a diverse population of colleagues and participants. Excellent interpersonal skills, including ability to communicate in a professional and warm manner and provide clear and accurate verbal and written communications. Thrive in a busy, engaging environment with multiple interruptions and varied types of work. Highly organized, able to prioritize tasks and conduct thorough follow-up. Computer proficient with experience in Microsoft Office Suite, scheduling systems, and other relevant office technology. Familiarity and moderate technical understanding of office equipment; ability to troubleshoot and report issues to servicers, as needed. Experience working with dementia population, preferred. Experience with electronic health record system preferred. Experience working within the framework of an interdisciplinary team preferred. Trilingual: Cantonese/Mandarin/English required. Salary and Benefits Pay Rate: $19.23 to $25.00/hr Equity: included as part of founding team package Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team. Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Parental and Caregiver Leave Lunch, as well as delicious snacks and coffee to keep you energized Paid Time Off across holidays, vacation time, personal days, and sick days 401k Plan Personal and professional development, including CME support and career growth opportunities Subscriptions and training on using AI tools including ChatGPT Seen Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.

1. Provide excellent customer service by welcoming guest to the venue, being knowledgeable of venue layout, programs, and policies. Answer questions, direct and/or escort guests to important area of the venue (restrooms, ATMs, dining options), and provide additional assistance whenever necessary. 2. Act as the first point of contact, greet guests for inquiries, resolve client issues over the phone, in person and via email. Escalating to supervisor when necessary. Monitor guest conduct during arrival and exit to ensure a safe and secure environment for all. 3. Complete all company and venue required training and participate in guest services team meetings. 4. Knowledge of all facility protocols to help ensure guests are safely following protocols while inside the facility. Reporting any injury or unsafe area to supervisor. Act as a member of the emergency evacuation team by communicating and directing guests during an emergency. 5. When necessary, will assist Guest Services management with retrieving lost and found property. 6. Assist in Guest Services related training exercises including but not limited to medical aids, emergency procedures or “Experience” Service Excellence Guest Services Training several times a year. Required Qualifications (Job Knowledge, Skills, and Education): Minimum education level of: High School Diploma or GED. At least 1-2 years' experience is a guest services related work environment. Must be able to work a variable schedule including evenings, weekends, and holidays. Must be able to represent LACC and the Guest Services Department in an exemplary manner. Must be able to work in a fast-paced environment during large or high-profile events. Possess strong verbal communication skills. Must be able to adapt to changing assignments and priorities. Must be able to maintain good business relations with all employees, guests, clients, and service providers. Must be able to interact effectively and calmly with angry or emotional guests, clients, and employees. Must be able to maintain a neat, clean, and professional attitude, demeanor, and dress appearance. A good understanding of the guest services roles in a facility environment. Must have reliable transportation. Preferred Qualifications (Job Knowledge, Skills and Education) Previous experience working in events, and knowledge of convention/trades/consumer shows. Education in business, hospitality, or tourism preferred. Physical Activities: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to sit, stand, walk, reach with hands and arms, talk or hear. Team members must move about on foot, standing and walking for extended periods to accomplish tasks. The team member is occasionally required to lift, push, pull, and move up to 20 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. Work Environment: The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member may be exposed to outside weather conditions. Team member use of Personal Protective Equipment (PPE) may be required in certain situations. Team member must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. The noise level in the work environment is usually low to moderate . Additional Comments: This is an onsite position that requires collaboration with multiple departments and service to clients and guests in the venue. The above statements are intended to describe the general nature and level of work being performed by this position. This is not an exhaustive list of all responsibilities, duties, and skills required. All team members may be required to perform duties outside of their normal responsibilities from time to time, as needed. ASM Global reserves the right to change or modify the team member's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require a team member to perform duties outside his/her normal description. PAY RATE: $19.50 HOURLY/PART-TIME EEO is The Law - click here for more informationopens a pdf file ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants that need reasonable accommodations to complete the application process may contact **************.

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our unifying values. We are seeking a Guest Services Representative to join our rapidly growing team. The Opportunity: Customer service is our number one priority, and the Restaurant Guest Services Representative will be responsible for upholding our high standards of excellence as you welcome our guests. You will help to ensure that our energetic, friendly, hardworking, and warm work environment flows throughout the kitchen and dining room. As a Guest Services Representative, you have the opportunity to provide an exceptional experience for every guest that walks in our door and leave them with a lasting impression. The Accountabilities: Provide customer services to faculty, staff, students, and guests. Meet and greet guests. Provide necessary information to guests. Maintain the cleanliness of the facilities, equipment, and service wear. Assist in set-up and break-down of dining room, serving area, buffets, coffee stations, and product displays. Stock and maintain all supplies, food items, and utensils. Provide basic hot and cold food and beverage preparation service. Serve food and beverages to customers. Assemble and package food and beverage products. Interpret and execute directions and requests on Banquet Event Order forms. Provide basic audio-visual service and support. Open and close facilities as required. Assist in kitchen sanitation program. Comply with standard food handling and sanitation procedures. Adhere to department service standards and to all health, safety and university rules and regulations. Attend and participate in meetings as required. Report to station, ready to work at the time work assignment is scheduled to begin. Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time. The Qualifiers: Minimum Education: High School degree not required Minimum Experience: 0 - 6 months Minimum Field of Expertise: Demonstrated customer service experience Experience working in a fast paced environment Ability to communicate effectively in English Ability to lift up to 50 lbs. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values. What We Prefer: Preferred Education: High School or equivalent Preferred Experience: One year in high volume fast food restaurant/hotel or other food service operation. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE , and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit ***************************************** This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans! The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly rate for this position is $25.50. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions. Minimum Education: Less than high school Minimum Experience: 0 - 6 months Minimum Field of Expertise: Demonstrated customer service experience. Experience working in a fast paced working environment. Ability to effectively communicate in English. Ability to lift up to 50 lbs. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. We are looking for cashiers who enjoy working with the public and have a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers and employees. Cashier experience is not necessary. Cashier Responsibilities include: Creating an excellent service experience for our customers Representing the brand positively Operate registers, scanners, scales and credit card/debit card terminals Memorize product locations throughout the store and be able to direct customers or make suggestions Handle exchanges and refunds in a quick, efficient manner Providing prompt service and quality products Maintaining a clean and comfortable environment Upholding all operational standards. We're looking for a Cashier with: A strong commitment to excellent customer service and food quality A knack for providing top-notch interactive service to our customers Positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately Previous experience in a restaurant/bakery (entry level employees also welcome) Previous experience in a retail store or as a cashier A desire to work in a supportive fun work environment We offer a Cashier the following benefits: Competitive salary: $16.50-$17.00/Hour TIPS - All Boudin Team Members participate in the tip pool averaging an additional $2 - $4+ per hour! Generous meal discounts Employee growth opportunities Flexible schedules A daily loaf of bread About Boudin Bakeries In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco Sourdough™ -- Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco Sourdough™ Joining our team As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin -- all while having fun!

The Guest Service Representative serves as a critical touchpoint between the hotel and its guests, directly influencing first impressions and overall guest satisfaction. This role supports the smooth operation of the front office and guest services department, ensuring seamless check-in/check-out experiences, accurate billing, and responsive assistance. Their day-to-day interactions significantly impact the guest experience, internal workflows, and the hotel's reputation for service excellence. HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell Attendant or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. KEY STRENGTHS FOR SUCCESS Exceptional communication and interpersonal skills Strong attention to detail and accuracy in guest transactions Ability to multitask in a fast-paced environment Customer-first mindset with a friendly, welcoming demeanor Sound judgment and discretion in handling guest needs and sensitive information PROFESSIONAL EXPERIENCE At least 3 months of experience in hospitality, customer service, accounts receivable, or a general office setting Prior experience working with guests, handling payments, or managing reservations preferred Familiarity with hotel procedures, property management systems, and guest service best practices is an asset ACADEMIC BACKGROUND High school diploma or equivalent required Additional training or coursework in hospitality, business, or customer service is a plus WHAT YOU CAN EXPECT Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care Disability Insurance Life Insurance Employee Assistance Program Supplemental benefits 401k matching Employee discount program Vacation and Sick Time CA Pay Range: $16.90 per hour

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

What You'll Do: You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests and room rate. Promote PMHS and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. File guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company. Hourly Rate: $25 per hour

Job Description BLISS Car Wash Customer Service Representative - $500 Sign on Bonus Base $16.50 - $20.00 hourly base pay, plus commission and incentives. Benefits: $500 Sign on Bonus Hourly plus commission and incentives Flexible working hours Medical, Dental, Vision, Critical Illness & Accident Insurance Plans 401k with Employer Matching FREE weekly car washes We offer the opportunity for growth within the Bliss family and value each one of our team members Bliss Car Wash is rapidly growing and looking for energetic, smiling team members. At Bliss we make a difference one car at a time. It's not only about what we do, it's about who we are. We are passionate and contagiously positive. We love to make people smile and we'll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We're all part of life on this planet and together we can make it better. If this sounds like you, then Bliss wants to invest in you and your future. Duties include, but are not limited to: Greet guests and create an exceptional first impression for all guests. Educate all guests on wash, upgrade, and membership packages. Be able to process payments. Ensure all vehicles are loaded safely and correctly onto the conveyor. Prep the vehicle within company guidelines. Quality Control area, verifying all vehicles are BLISS clean and wiping down vehicle within company guidelines. Provide excellent service to ensure all guests have a great experience. Maintain a safe and clean work area. Perform after hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.) Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy. Ability to follow direction as well as to exercise good judgement and make decisions consistent to the job functions. Follow company safety protocol. Be a team player. Job Qualifications Experience: Combination of experience such as car wash, retail and guest service industries preferred BUT NOT NEEDED. Knowledge: Must always maintain the highest level of service. Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt in a variety of situations. Ability to work varied hours/days as business dictates. Demonstrates ability to improve through training. Skills: Build great relationships with guest and co-workers through great communication and follow through. Work Schedule: Full time & Part time employees that have the ability to work varied hours/days as business dictates. Reporting Relationships: Reports to the Site Manager. Working and Environmental Conditions: Works mainly outdoors and at times indoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure. Physical Demands: Must have the ability to lift up to 15 lbs. Ability to stand or walk for long periods of time. Ability to operate all related equipment. BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances. We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.

Are you up passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As a Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our residents, explore this opportunity! It may be everything you've been looking for. This position is Wednesday - Sunday 10:00pm - 7:00am. Perks and Benefits: When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $11, $44, or $103 per pay our PPO, HSA and HMO have you covered. In addition we offer: 3 weeks PTO Annual education allowance of up to $1,000 Referral program Residential housing discount after 1 year of continuous employment Friends and family rates for our Hotel Properties throughout the company What You Will Do Greets guests upon arrival and make them feel welcomed by providing excellent front desk customer service and meeting and/or anticipating their needs. Administering check-ins and check-outs. Delivers mail, messages and packages. Coordinates and communicates services with Resident Services, Leasing, Maintenance and Management Staff. Provides a wealth of information to guests on various matters such as transport and restaurant advice. Diffuses conflict or tense situations with residents, prospects and/or guests. Provides administrative duties as needed. Coordinates Resident Move-ins and Move-outs, partnering with Leasing and Resident Services Coordinates Elevator reservations for Residents: move in, move out, delivery Assists in a timely manner with all phone calls and emails from Residents and guests Recruits Partners for our Onni Rewards program and continuously updates Residents Ensures cleanliness and upkeep of amenity spaces by completing Property Walks Maintains Service of Resident Lounge Coffee Machines and supplies Refers multiple services (Housekeepers, dog walkers, etc.) Assists with packages, auditing, dry cleaning and perishable arrangements Liaison between LEVEL hotel and LEVEL Hope + Flower Extended Stay guests; assists with arrival and departure, room FOBs and mail keys Assists Residents with Friends and Family bookings with LEVEL Plans and brainstorms Resident events with Concierge, Resident Services and Property Management Communicates daily and upcoming events between Concierge Desk, Resident Services and Property Management Performs other duties as required What You Bring High School Diploma College Courses in Hospitality Management or related field, preferred Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows Commitment to exceed guest/customer service expectations with knowledge of high-level luxury customer service touchpoints Excellent oral and written communication skills Ability to work in very high paced work environment and excellent interpersonal skills Must be professional, team-oriented and possess good work ethics Excellent organizational and time management skills Attention to detail and ability to work on multiple projects simultaneously Ability to be flexible, positive, outgoing, personable and able to relate well with diverse populations and age groups Must have a flexible schedule with the ability to work weekends, holiday and/or overnight About the Company Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. How to Apply Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted. Onni Properties, LLC (“Onni”) will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Onni is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. These job duties are: Managing key or electronic access systems for residents and guests. Processing personal and financial information for residents. Responding to security incidents or emergencies within the residential property. Coordinates the delivery of mail, messages, and packages. Find out more about the Los Angeles County Fair Chance Ordinance at *********************************************************************************************************** Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fai Chance Act webpage: ********************************************** Salary Range: $20.00 - $23.00 per hour About The Company: Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

BLISS Car Wash Customer Service Representative - $500 Sign on Bonus Base $16.50 - $20.00 hourly base pay, plus commission and incentives. Benefits: $500 Sign on Bonus Hourly plus commission and incentives Flexible working hours Medical, Dental, Vision, Critical Illness & Accident Insurance Plans 401k with Employer Matching FREE weekly car washes We offer the opportunity for growth within the Bliss family and value each one of our team members Bliss Car Wash is rapidly growing and looking for energetic, smiling team members. At Bliss we make a difference one car at a time. It's not only about what we do, it's about who we are. We are passionate and contagiously positive. We love to make people smile and we'll do whatever it takes to make our guests happy. We are water warriors. We believe water is life so we fight to conserve it at every turn. We are united. We're all part of life on this planet and together we can make it better. If this sounds like you, then Bliss wants to invest in you and your future. Duties include, but are not limited to: Greet guests and create an exceptional first impression for all guests. Educate all guests on wash, upgrade, and membership packages. Be able to process payments. Ensure all vehicles are loaded safely and correctly onto the conveyor. Prep the vehicle within company guidelines. Quality Control area, verifying all vehicles are BLISS clean and wiping down vehicle within company guidelines. Provide excellent service to ensure all guests have a great experience. Maintain a safe and clean work area. Perform after hours site cleaning by following schedule (Cleaning site includes but not limited to: Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walk ways, queuing area, etc.) Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy. Ability to follow direction as well as to exercise good judgement and make decisions consistent to the job functions. Follow company safety protocol. Be a team player. Job Qualifications Experience: Combination of experience such as car wash, retail and guest service industries preferred BUT NOT NEEDED. Knowledge: Must always maintain the highest level of service. Ability to adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt in a variety of situations. Ability to work varied hours/days as business dictates. Demonstrates ability to improve through training. Skills: Build great relationships with guest and co-workers through great communication and follow through. Work Schedule: Full time & Part time employees that have the ability to work varied hours/days as business dictates. Reporting Relationships: Reports to the Site Manager. Working and Environmental Conditions: Works mainly outdoors and at times indoors. Constant exposure to fumes from equipment, and cleaning solvents (ex. dust, fumes, and gases.) Constant fluctuation in temperature and conditions (ex. heat, cold, humidity). Some noise and vibration exposure. Physical Demands: Must have the ability to lift up to 15 lbs. Ability to stand or walk for long periods of time. Ability to operate all related equipment. BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances. We offer Flexible Working hours, Holiday Pay, Medical, Dental, Vision, Critical Illness & Accident Insurance Plans, and 401k with Employer Matching. Sign-on bonus is paid after 90 days of continuous employment.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

The Guest Service Agent must have the ability to perform all reservations call center functions including taking reservations, making outbound calls, email, SMS and website chat communication with guests. ESSENTIAL FUNCTIONS Manage call activity, email activity, messaging activity, SMS activity and website chat activity at a high, fast volume. Actively sell rooms to customers while accurately quoting rates, packages, additional fees, and policies. Upsell to higher priced products or packages when possible. Effectively and respectfully communicate with customers verbally and through email or messaging. Be aware of individual location promotions, area events, social media activity and digital campaigns to ensure accurate guest communication. Develop a full working knowledge of the company brand and each individual location including but not limited to location website, product types, destination information, amenity information and hours, location, policies, fees, and ADA specifications. Respond to guest inquiries (through voice, SMS, email, or social media) and assist in resolving customer complaints. Accurately post charges and refunds to reservations when necessary. Perform department opening and/or closing procedures. Represent the company in a professional and positive manner at all times. Maintain and enhance the companys image when interacting with clients, guests, associates, and vendors. SKILL AND KNOWLEDGE REQUIREMENTS High School Diploma. Minimum of at least 18 years of age. Some job-related experience preferred. Computer proficiency with the ability to utilize Office 365 as well as Property Management System (PMS) experience. Demonstrated talent for interacting with a wide variety of people, ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. Solid organizational skills for learning and maintaining information. Ability to quickly find/access data for guest assistance. Excellent interpersonal, administrative, telephone and other communication skills. Strong customer service abilities. Actively looks for ways to assist customers and coworkers. PHYSICAL AND MENTAL REQUIREMENTS Ability to sit or stand at a desk in front of a computer for the entire workday. Reading and writing work-related documents in English. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Constantly communicates and receives verbal communication with other employees in a fast-paced environment. Lifting, carrying, and pushing up to 15lbs., occasionally up to 30 lbs. (seldom). Occasionally stoop, kneel, or crouch. EQUIPMENT USED Typical office equipment (computer, phone system, fax, copiers, scanners, headsets, among others) Property Management System (PMS), Call/CRM software, Microsoft Office/Office 365 (including Outlook & teams)