Guest service representative jobs in Louisiana

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

The Guest Services Representative will ensure quality service by assisting with daily operations at the property. Key Responsibilities: Greeting and checking-in/out guests Answering phones and supporting guests or potential guests. Work with maintenance staff to resolve any issues. Quickly address any guest inquiries or concerns with speed and professionalism. Assist with on-site convenience and souvenir store. Manage cash and perform minor accounting. Other job-related duties or special projects as assigned. Required Skills/Experience: A minimum of 1 to 2 years of customer service, hotel or retail experience. Highschool graduate or GED required. Proficient with email communication. A sense of energy, passion, integrity, honesty, great attendance, and personal responsibility. Motivation and dedication to serving customers and a job well done. Able to work with minimal supervision. Able to work approximately 20 -24 hours each week including some weekends. Must be within commuting distance to the property Physical Requirements*: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to stand, walk, stoop, kneel, bend, and reach periodically | Visually look at a computer for extended periods | Able to sit and use the computer for hours at a time | Subject to environmental conditions, work activities can occur inside and outside | Repetitive hand motions, such as typing | Able to safely lift, pull and push up to 25 pounds. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Applebrook Homes is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Full-time, Part-time Description Job Title: Guest Service Representative The Guest Service Agent is responsible for providing exceptional customer service to hotel guests and visitors, serving as a host and concierge, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, addressing guest needs, as well as providing guests with local information and recommendations Key Responsibilities: - Greet guests upon arrival, check them in, and provide information about the hotel's services and amenities. - Handle guest check-outs, ensuring accurate billing and payment processing. - Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues. - Make, modify, and cancel guest reservations as needed. - Communicating special requests to the hotel team in a timely manner and assigning rooms. - Provide concierge services, such as recommending local attractions, restaurants, and activities. - Maintain a tidy and organized front desk area. - Assist with luggage handling and other guest services as required. - Uphold the hotel's standards of quality and hospitality at all times. Skills and Qualifications: - High school diploma or equivalent; additional education in hospitality is a plus. - Previous experience in customer service or hospitality preferred. - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to work in a fast-paced environment and manage multiple tasks. - Proficient in using computer systems and software related to guest services. - A positive attitude and a passion for providing outstanding service. Physical Requirements: - Ability to stand, walk, and remain on feet for extended periods. - Ability to lift and carry up to 30 pounds occasionally. - Visual and auditory ability to interact with guests, answer phones, and perform job duties safely. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work Environment: - This job operates in a professional hotel environment. - The role routinely uses standard office equipment such as computers, phones, and photocopiers. - The noise level in the work environment is usually moderate. Equal Employment Opportunity: Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities! Job Responsibilities Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner Ensures reservations are taken correctly and courteously Must be proficient in computer operating system Available at all times to deal with guest issues in a professional manner Notify General Manager or equivalent immediately of any guest, employee, or cash concerns Supervise property staff as needed Ensure compliance of safety and security standards Reports to the Regional Operations Manager in General Manager absence Responsible for bank deposits in General Manager absence Identify and follow up on life/safety issues and inspection issues Notify General Manager or equivalent immediately of any safety and/or security violations of policy Leave all desk and office areas in a clean and in a neat manner Handle administrative duties as assigned Take responsibility for insuring that property is always clean and free of any trash and debris Skills/Experience Previous hospitality experience preferred but not required Any combination of education and experience equivalent to high school diploma Any other combination of education, training or experience that provides the required knowledge, skills and abilities Ability to read, understand, interpret information found in a variety of reports and other internal hotel information Ability to read, speak, write in an efficient manner in order to interact with guests and staff Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc. Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.) Ability to compose and express thoughts in a clear and concise way to ensure effective communication Ability and flexibility to work long hours on a regular basis and as business conditions demand Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems Mental and Physical Demands Indoor work with hard and carpeted surfaces Standing for eight (8) hour shifts This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Exposure to extreme weather conditions, cold and heat Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time) Use of computer terminal, which requires extensive eye contact with a video display terminal Travel Demands Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance. Perks & Benefits Easy to follow training programs & supportive team throughout the onboarding process Health, dental, vision, life and disability insurance for Full-time Employees 401k with company match PTO for Full-time employees Sundays off and No late shifts! Flexible schedules The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Job Responsibilities: Provides friendly and responsive front desk service to guests, while also ensuring that guest payments are collected and processed in a reliable and timely manner. Greets guests, assist them with check-ins and check-outs, registering and assigning rooms, issuing room keys/cards, transmitting and receiving messages, keeping records of occupied rooms and guest accounts, making and confirming reservations, presenting statement to and collecting payments from departing guests. Ensures that all service provided is consistently prompt and courteous, designed to meet high standards of quality to ensure guest satisfaction and repeat business. GSR's are asked to clean the lobby, public restroom, and assist housekeeping staff and the maintenance tech in preparing check outs to be guest ready. The Guest Service Rep must be able to respond to any/all emergency situations (police, fire, emergency responder, weather, building - electrical outage, water line breaks, etc.) in a timely manner. Essential Functions Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations; greet, register, and assign rooms to guests. Secure payment; verify and adjust billing. Verify customers' credit, and establish how the customer will pay for the accommodation. Compute bills, collect payments, and make change for guests. Keep abreast of hotel policies concerning room/sign rates, group and other discounts, and special offerings. Issue room keys, identify and explain room features to guests. Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest. Keep records of room availability/inventory management, and guests' accounts. Perform bookkeeping activities, such as making cash deposits, running reports, posting payments to guest folios. Record guest comments or complaints, referring customers to manager as necessary. Contact housekeeping or maintenance staff when guests report problems. Respond to emergency situations. Clean and maintain common areas within the hotel: hallways, lobbies, restrooms, corridors, elevators, stairways, utilizing the detailed checklists so the property is cleaned to WoodSpring standards. Assist guests in moving in, or out as directed by the General Manager. Keeps store rooms in clean, safe, and organized condition at all times. Assist housekeeping staff with laundry removal and Check Out cleans. Clean and maintain lobby, entrance doors including snow removal from entrances, sidewalks, and emergency exits. Work in laundry room area loading and unloading washers and dryers and folding items. Notify General Manager or Maintenance Technician of any major repairs. Provide inventory management to ensure property is equipped with necessary parts and supplies. Serve as Manager-on-Duty in General Manager and/or Lead GSR absence. Prepare housekeeping duty rosters for move-out and stay-over cleans. Inspect/stock housekeeping carts for service preparedness. Rooms inspection for guest readiness. Other duties as assigned. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Competencies: Adaptability and flexibility - Displays the capability to adapt to new, different, and changing requirements. Communication - Convey information clearly, correctly, and succinctly. Dependability and reliability- Displays responsible behaviors at work: attendance and punctuality, attention to details, following directions, and fulfilling obligations. Integrity - Displays strong moral principles and work ethic. Behaving ethically, acting fairly, and taking responsibility. Interpersonal Skills - Displays the skills to work effectively with others. Professionalism - Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor and a positive attitude. Skills/Qualifications: High school diploma or equivalent. Prior guest service experience in a hotel is preferred. Must have computer skills; the ability to access and accurately input information into a computer system. Must maintain a professional appearance and demeanor. Friendly, cooperative manner and patience in dealing with unreasonable requests or rude customers. Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent lifts, carries, or otherwise moves and positions objects weighing up to 50? lbs. Frequently bends, kneels, crouches. Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, wiping, pushing, lifting. Exposure to adverse weather conditions, hazardous chemicals, odors, dirt and dust. Job Title: Guest Service Representative is a part-time position (morning, evening & weekend shifts). Requires a high school diploma or equivalent, 1-5 years of prior guest service experience in a hotel preferred. Job Title: Night Auditor is a part-time position (morning, evening, overnight, & weekend shifts). Position may consist of a combination of regular desk scheduled hours and overnight. Position requires that employee respond to guest emergencies, check ins or other service requests. Requires high school diploma or equivalent, 1-5 years of prior guest service experience in a hotel preferred.

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensación: $10.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

LOOKING FOR FRONT DESK ASSOCIATE As a world-class leader in the travel industry, there's no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. WHAT WE'RE LOOKING FOR A warm people-oriented demeanor A team first attitude A gift for paying attention to the smallest details Must be willing to work any of the following shifts as scheduled without exception 6:00 AM - 2:00 PM 2:00 PM - 10:00 PM 10:00 PM - 6:00 AM Must be able and willing to lift/push/pull up 15lbs Must have reliable transportation THE IMPACT YOU'LL MAKE No matter whether a guest arrives weary from their travels, or excited for a vacation, you know what to do to make them feel at home. They will appreciate the cozy lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. WHAT YOU'LL DO Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Willing to cross train Start and maintain breakfast Laundry when needed PERKS YOU DESERVE Team spirited coworkers Encouraging Leadership Discounts on hotel rooms YOU'RE WELCOMED HERE Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you're important to us. You'll make an impact in your role, and for that, you'll be appreciated and valued.

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $11.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

*** This is a full-time positions offering salary + benefits! Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm The Front Desk Agent Full Time at The Cook Hotel will be responsible for managing the guests experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent must be friendly, outgoing, and possess excellent communication and problem-solving skills. Answers, assists, and directs all incoming telephone calls to appropriate parties in a timely, professional and courteous manner. Greets and welcomes guests and provides excellent customer service to all guests of the hotel. Checks in arriving guests, assigns rooms and keys and pays close attention to room availability. Checks out guests and provides feedback options. Collects and distributes messages for guests. Prepares bills and collects payment for visits. Assists in solving billing discrepancies. Answers inquiries regarding hotel area and services. Provides suggestions of places to visit, eat and shop. Arranges transportation. Maintains hotel records. Serves as assistant group sales agent taking primary information for group sales blocks, sorting by market and directing to appropriate sales agents. Assists with booking group reservations by entering rooming lists and payment information. Cross-trains with Night Audit Manager to serve as relief for that position. Serves a combination of roles, including as back up to Front Office Manager and Inside Sales/Reservation Manager. Assists with LSU Alumni Association activities including football game day and LSUAA events. Performs other duties and tasks as may be assigned from time to time by the Supervisor. Benefits In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits. 401(k) Dental insurance Health Insurance Life insurance Paid time off Vision Insurance A high school degree or equivalent is required. 1-2 years working in a hotel/resort, or an office environment within the hospitality, communications, or related University experience preferred. Requires a flexible schedule, including the ability to work evenings, weekends, and holidays. Knowledge, Skills, and Abilities Oral/written communication skills. Organization skills. Customer/Client Focus. Stress Management/Composure. Thoroughness. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. PId2dfca8ef10a-31181-39177680

Job DescriptionBenefits: Competitive salary Employee discounts Opportunity for advancement Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our company, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with making reservations, handling guests complaints, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the company and can quickly build rapport with guests. If you are a people person with a passion for providing exceptional customer service, we want to meet you! Responsibilities Greet every guest with a smile Assist guests with the reserving a tour Answer phone calls and take messages accurately Anticipate the needs of guests and build rapport Respond to guest concerns and resolve them appropriately, escalating to management when necessary Maintain accurate records of registration and payment information Ensure compliance with health and quality standards Qualifications High School Diploma/GED required Familar with computers Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment

Full-time Description The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as needed to ensure standards are maintained. ESSENTIAL FUNCTIONS Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of hotel's facilities at time of registration. Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and the hotel. Inform Housekeeping of vacant dirty rooms as they become available upon check-out. Update room status as Housekeeping notifies the desk of changes, if needed. Assist in the verification, balancing and revenue maximization of hotel's room availability. Follow proper cash handling procedures and be able to file and post all charges to Guest folios and ledger accounts. Act as Manager on Duty in absence of any on-site management. Full job description available upon request. Employment Type: Full Time Hourly - Eligible for Benefits Requirements EDUCATION High School graduate or equivalent required, EXPERIENCE Prior Customer Service related experience preferred. Salary Description Full Time Hourly: $18 per hour

Why us? Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class Job Overview Responds in a professional and courteous manner to arriving, departing and in-house guests and VIP's by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. Must be fluent in oral and written English. Must be able to read written communiques and monochrome computer screen. Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Marriott & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge in Livonia, LA Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guardian for Brookshire Grocery Arena in Bossier City, La. The Guardian position is fun, flexible, and allow for part time scheduling. The Guardian position is ideal for anyone with a great customer service attitude and a flexible schedule. Essential Duties and Responsibilities Provide the primary level of guest assistance throughout the venue. Required to have a thorough knowledge of building policies and procedures and event requirements. Distribute venue information and updates. Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats. Be available to listen to guests' compliments and complaints. Provide ADA services and information to guests with disabilities and the elderly. Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups. Make people feel special. Keep floors and aisles clear of obstructions. Reports any suspicious activity to your supervisor. Reports to Events Coordinator in appropriate uniform, for assigned location. Initiate eye contact with guests within 10 feet, smile, and stand straight and tall. Avoid negative body language and show that you are confident and capable. Preforms other related duties as assigned that are specific to the position and by Coordinator/ Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School diploma or GED and one to three months related experience and/or training; or an equivalent combination of education and experience. Skills and Abilities Work independently, exercising judgment and initiative. Remain flexible and adjust to situations as they occur. Demonstrate exceptional skills in customer relations, communications and problem solving. Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment. Follow oral and written instructions and communicate effectively with others in oral and written form. Other Requirements Must be at least 18 years old Must be able to pass background and reference checks. Physical Demands Must be able to stand for extended periods of time. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document states or implies that these are the only duties to be performed by the employee occupying this position. ASM is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job DescriptionDescription: Our Front Desk Agents are the first face our guests see, and we want it to be a welcoming and friendly one. They are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel phone operator, and guest services. RESPONSIBILITIES: Approach all encounters with guests and associates with a smile. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Obtain all necessary information when taking room reservations. Answer guest inquires about hotel service facilities and hours of operation. Be aware of all rates, packages, and special promotions. Maintain an up-to-date working knowledge of all property amenities, as well as any special events, local area attractions, and things to do near the hotel. Operate Front Desk computer system. Receive, log and distribute packages, mail, and messages as needed to guests and meeting rooms. As needed deliver guest items such as luggage, newspapers, amenities or other items requested by guests or team members Have knowledge of and assist in emergency procedures as required. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds. Requirements: QUALIFICATIONS: High School diploma or equivalent required; college course work in related field helpful. Experience in a hotel or a related field a PLUS. Must be fluent in English, both written and verbal An operational knowledge of Microsoft Office suite Willing and able to stand for long periods of time Able to work with little or no supervision Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve. Must work well in stressful high pressure situations. Full- and part-time positions available. Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! JOB DESCRIPTION Job Title: Guest Services Agent Department: Front Office Supervision Exercised: NONE Supervision Received: Front Office Supervisor and Front Office Manager MINIMUM REQUIREMENTS Education High school diploma preferred. Experience Previous hospitality or customer service experience preferred. Experience with hotel Property Management Systems (PMS) a plus. Skills and Knowledge Strong customer service and communication skills. Ability to multitask in a fast-paced environment. Basic computer and data-entry proficiency. Problem-solving and conflict-resolution ability. Professional, friendly, and welcoming demeanor. Job Duties and Responsibilities Greet, register, and check guests in/out efficiently and courteously. Respond to guest inquiries, requests, and concerns promptly and professionally. Handle payments, room assignments, and reservation changes accurately. Communicate with housekeeping and maintenance to ensure timely room readiness and service needs. Maintain a clean and organized front desk and lobby area. Willingness to work varied shifts, including weekends and holidays. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.