Guest service representative jobs in Madison, WI - 326 jobs

Why Choose Us? Taylor Company, an Equal Opportunity Employer, is a dynamic global organization with a rich history of pioneering innovation and operating at the leading edge of manufacturing commercial foodservice equipment. Founded in 1926 and headquartered in Rockton, Illinois, the organization operates through distributorships in 125+ countries world-wide, providing business solutions for major foodservice operations. Taylor Company is a division of Middleby Corporation. Be a part of the team that is a leader in the food service industry. Free ice cream every day might be enticing but Taylor company is much more than ice cream! Taylor Company encourages employees to be the best they can be. Our business offers our employees the tools to learn and advance in their careers. With on site training and succession plans, Taylor sets up employees for success. Competitive salary with bonus opportunity, plus full benefits package including medical, dental, and vision insurance; Short Term and Long Term Disability, tuition reimbursement, parental leave, 401k match, and other optional benefit coverages. Position Overview The Technical Service Representative provides technical phone support to Taylor distributors, customers, and internal colleagues for all Taylor equipment, including freezers, grills, and RAM systems. This role requires strong communication skills, mechanical aptitude, and the ability to troubleshoot electrical and refrigeration systems while delivering a high level of customer service. Key Responsibilities Provide professional, accurate technical phone support for Taylor equipment, including troubleshooting and service guidance. Demonstrate proper phone etiquette with effective listening skills and clear verbal and written communication. Interpret service manuals, schematics, and wiring diagrams to diagnose electrical and refrigeration-related issues. Utilize basic knowledge of electronics, standard test instruments, and hand tools to support troubleshooting efforts. Identify recurring service issues, capture detailed information, and communicate findings internally to support root cause analysis and corrective actions. Work effectively with customers, distributors, and colleagues in challenging or high-pressure situations, using appropriate techniques Apply knowledge of commonly used concepts, practices, and procedures within the field service environment. Use Windows-based software applications and related computer systems to document and support service activities. Participate in limited travel, including ride-alongs, to gain field experience and support service initiatives as needed. Perform other duties as assigned. Requirements Qualifications Mechanical aptitude with the ability to troubleshoot electrical and refrigeration systems. Basic working knowledge of electronics and standard diagnostic tools. Strong interpersonal and communication skills, both verbal and written. Ability to manage conflict professionally and maintain a customer-focused approach. Familiarity with field service operations and service support processes. Preferred experience or technical expertise in the operational and functional aspects of Taylor or foodservice equipment.

Customer Service Representative/Route Service Representative - Trusted Journey 📍 Poynette, WI | M-Th 5AM-3PM | FT (40 hrs + overtime as needed) 💲 Pay Range: $19.00-$24.00/hr (Based on overall skill and experience) If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit. About Gateway Services Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time. Please visit Gateway Services Inc. to learn more about us. (Don't worry if you haven't worked in pet aftercare before - we'll provide training!) Job Overview At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion. This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity. What you'll do: Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service Build trusted relationships with clinic staff and families through empathy, respect, and professionalism Safely handle pets in the aftercare process with dignity and care Manage customer needs and solve problems effectively Support Gateway's reputation for exceptional service in every interaction What we're looking for: Strong relationship-builder with excellent communication skills Empathetic and respectful, especially toward families and pets in our care Organized, dependable, and committed to customer service excellence Comfortable with driving responsibilities and being active throughout the day Pet lovers and pet parents are especially well-suited to this role The CSR role reports to the Care Center Manager. Duties & Responsibilities Relationship management: Serve as the primary point of contact for veterinary clinics on your route. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Develop and maintain strong relationships with veterinary clinic staff. Maintain and support growing account base. Educate clients on services, answer questions, and address concerns promptly. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Anticipate clinic needs before requested, ensuring the highest level of quality service. Maintain all proper documentation and tracking for all pets entrusted to you. Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Growing revenue from existing clinics (Same Store Sales Growth). Expanding services and products within your assigned route (Organic Growth). Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS). Minimizing customer complaints and ensuring on-time, exceptional service. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care. Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed. Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents. Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations. Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service. Frequent heavy lifting in a physically active environment. Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients. YOU'LL LOVE WORKING WITH US BECAUSE: The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! OUR CORE VALUES: People First Exceed Expectations (HIT) Honesty, Integrity, Trust Be Passionate and Caring Continuously Improve What You'll Get At Gateway, we believe in rewarding and supporting our people with more than just a paycheck: Pay range: $19.00-$22.00/hr + overtime eligibility Employee referral program - bring great people into our family and earn rewards Medical, Dental, and Vision Plans with low co-pays designed to support you and your family Company-paid Life, AD&D and LTD insurance for all full-time employees. Critical Illness, Accident, and Pet Insurance available as voluntary benefits 401(k) with employer match - we invest in your future Great Hearts and Minds Program - limited annual subsidy for your dependents' education Tuition assistance - up to $2,000 for approved education courses Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP) Established Talent Management practices allows our employees to thrive and grow while in our employ Employee wellness and support programs accessible in an established Employee Assistance Program Paid holidays and PTO so you can rest, recharge, and enjoy time with family Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity Sustainability is as important to us as it is to those communities that we serve Opportunity to do something meaningful with your life - Support others in their time of need. And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve. Join Us If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you. Apply today and help us serve pet parents with the care and dignity their companions deserve. Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************. New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov #INDCSR Monday-Thursday, 5am-3pm 40 hours full time; overtime as business needs

Got a passion for style or a gift for making things look better? Would you love to solve problems to help people live better lives? Our busy eyecare practice needs a new team member who will be dedicated to helping our patients leave our office looking and seeing their BEST! This full-time position at our Madison office offers the stability of a career in healthcare with weekends OFF! NO Experience required! Prior medical office or eyecare experience can be a plus, but certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning! What you'll be doing: You'll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. Out of everyone who works at our practice, the Optician has the honor of satisfying patients the most! This is not just some sales job, your role is to be an educator and a style consultant. If you want a career where you help the people in your community have better lives, this is the job for you Some of your duties will include: • Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription. • Determining the best lens types, materials, coatings, and brands for patients' lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day. • Educating first-timers on how to use and take care of their glasses. • Troubleshooting prescription issues • Taking accurate measurements for all lens styles and prescriptions and checking new glasses for fit and making necessary adjustments • Miscellaneous repairs • Consistent cross-training in technician duties for optimum career growth (offered and expected) • Educating patients on what their insurance covers • Keeping the optical space looking clean, neat, and welcoming • Doing inventory, ordering, sending, and receiving shipments If these sound like you, please apply! - You're a natural problem solver and you're confident in making recommendations. - You're outgoing and friendly, connect with people quickly and easily, and feel that every customer deserves red carpet treatment. - You've got a great sense of style and love to help people find a look or style they like best. - You're a natural problem solver, and hearing things like “these glasses don't fit” or “I can't get used to seeing with these” gets you pumped up to work your magic. - You can effectively communicate both in writing and verbally in a professional and positive manner. - You are comfortable with technology (being open to learning is key) and can communicate verbally and in writing in a professional manner. - You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. - Your reputation for honesty and integrity is legendary; you're known for doing what you say you're going to do - no excuses! - You take pride and ownership in your work - whatever you do, you do it well. - You see yourself as an integral part of your team's success (because we will). - You're always up for learning something new, and you master new skills quickly. - You love to see other people happy and thriving, and you'll do whatever you can to help them get there. About Us Brandon Eyes is a high-volume established eyecare practice in Madison & Middleton. We love to come to work every day because we love what we do, and we've built an office culture that can't be beat. If you're looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We Offer (upon eligibility): In-house Vision Benefit Healthcare allowance 401k Uniform allowance and birthday bonus PTO and paid holidays We value your time, so we'll be back in touch with you very quickly.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team at Graduate by Hilton Madison! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Guest Service Representative / Front Desk Starting Salary Range: $16.00-$17.00/hour or more based on experience. Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months. Employment Type: Full-Time Application Deadline: January 30, 2026 Lee abajo para ver en español. Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? We're looking for a Guest Service Representative to join our Front Desk team! We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits for all Teammates: Paid vacation, sick, bereavement, & jury duty Holidays paid at time & ½ when worked Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources Additional Benefits for Full-Time Teammates: Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Flexible spending plans options 401(k) retirement plans with company contribution What You'll Do: Serve as the first point of contact for our guests, creating a positive and welcoming experience. Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude. Handle guest requests, inquiries, and reservations with professionalism and attention to detail. Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations. Manage daily front desk duties, including payments, room assignments, and resolving any guest issues. We're Looking For: A friendly, positive attitude with strong customer service skills. Ability to multitask and work well in a fast-paced environment. Strong communication skills and a professional approach to solving guest concerns. Basic computer skills and the ability to stand for extended periods. Prior hotel or customer service experience is a plus, but we are happy to train the right candidate! Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and well being. Te apasiona la hospitalidad y asegurarte de que cada huésped se sienta bienvenido y atendido? Disfrutas trabajar en un entorno de equipo donde se valora la colaboración y el servicio al cliente? ¡Estamos buscando un Representante de Servicio al Cliente para unirse a nuestro equipo de Recepción! Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos apoyamos mutuamente cada día. Capacitación y crecimiento: Ofrecemos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento a los empleados: Celebramos los logros y reconocemos el esfuerzo de nuestros compañeros de equipo. Beneficios para todos los empleados: Vacaciones pagadas, días por enfermedad, duelo y jurado Días festivos pagados a tiempo y medio cuando se trabajen Descuentos en habitaciones de hotel al viajar Bonos por referir nuevos empleados Tiempo libre pagado para hacer voluntariado en tu comunidad Programa de Asistencia al Empleado con recursos de salud mental Beneficios adicionales para empleados de tiempo completo: Planes de salud, dental y visión accesibless para ti y tu familia Cobertura de bajo costo para accidentes, enfermedades críticas y hospitalización Opciones de planes de gasto flexible Planes de jubilación 401(k) con contribución de la empresa Lo que harás: Ser el primer punto de contacto para nuestros huéspedes, creando una experiencia positiva y acogedora. Recibir y asistir a los huéspedes durante el check-in y check-out, asegurando un servicio fluido con una actitud amigable. Manejar solicitudes, consultas y reservaciones de los huéspedes con profesionalismo y atención al detalle. Comunicarte con los equipos de Limpieza, Mantenimiento y Ventas para asegurar una operación sin problemas. Gestionar las tareas diarias de recepción, incluyendo pagos, asignación de habitaciones y resolución de problemas. Lo que buscamos: Una actitud amigable y positiva con sólidas habilidades de servicio al cliente. Capacidad para realizar múltiples tareas y trabajar bien en un entorno rápido. Habilidades de comunicación y un enfoque profesional para resolver problemas de los huéspedes. Habilidades básicas de informática y capacidad para estar de pie por períodos prolongados. Experiencia previa en hotel o servicio al cliente es una ventaja, ¡pero estamos dispuestos a capacitar a la persona adecuada! ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

As a Guest Reception Representative, you play a crucial role in ensuring a positive and welcoming experience for all guests. Benefits: Joining our team comes with a range of benefits, including: * 401(k) plan * Dental insurance * Vision insurance * Health insurance * Paid time off * Employee discounts, and more! Why Us: * Company growth: Experience being part of our expanding success. * Customer satisfaction: Contribute to the satisfaction of our valued customers. * Passionate team: Join a team that values customer obsession. Training and Development: Benefit from comprehensive and engaging training programs, supporting professional growth and career advancement. If you're passionate about delivering outstanding customer service and want to be part of a dynamic team, apply now and discover the opportunities we have to offer! When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. * Greet guests warmly and professionally, whether in person or over the phone. * Ensure that all guests meet the qualifications for their presentation, adhering to HGV standards. * Follow processes outlined in the Guest Reception Training Manual SOP. * Maintain positive working relationships with Sales, Marketing, and Administrative teams. * Distribute and collect Guest Registration Forms, assisting guests with any inquiries. * Accurately assign guests to Sales Representatives in the order of their arrival. * Ensure timely updates of guest information in Concierge. * Answer all incoming calls, conduct research on customer issues, and advance to a manager/supervisor when necessary. * Excel in providing an exceptional customer experience * Quickly learn computer systems * Must be at least 18 years old * Availability to work a flexible schedule, including weekends, and holidays * Strong communication and collaboration skills * Basic computer knowledge

Do you want to help transform the auto industry? Come let Smart Motors Toyota show you just how Remarkable you can be! At Smart Motors Toyota, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Smart Motors Toyota teammate, you are part of a growing company that strives for an inclusive culture, which is why we need you! We value individuals who: Make it matter through being a caring team member. Are authentic and communicate with transparency and kindness. Welcome differences by seeking, listening, and learning from diverse perspectives. At Smart Motors Toyota we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you'll agree that YOU BELONG AT SMART MOTORS TOYOTA ! Your Purpose as a Guest Services Representative: Accurately receives cash, checks, and credit card payments for service work. Accurately calculate and communicate repair orders. Verify the identity of the person picking up the vehicle by checking their name on credit card, check, or driver's license. Organize and file repair orders, invoices, and lists of missing documents. Reconcile cash drawer during shift changes and daily for start/end of business. Supply amenities for the customer waiting area and help keep it clean. Provide backup assistance to all customer relations departments as needed. Assists in the delivery of vehicles, if needed. Other duties and responsibilities as assigned by management. Requirements Basic Qualifications: Must be at least 18 years of age and have a valid driver's license to operate a motor vehicle Additional Qualifications: A team-first always perspective with a desire to win together attitude. An innate desire to help others in all ways possible. Dedicated to creating meaningful outcomes in everything you do. Welcomes difference by seeking, listening, and learning from diverse perspectives. Authentically communicates with transparency, empathy, and kindness. Forever curious and motivated by a passion for continuous improvement. Your Well-Being: Competitive Pay: $17.00/hour Flexible Work Schedule: Full-Time availability preferred! Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance Training and Development Opportunities for All Employees Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more Educational Reimbursement: General and specialized technical automotive degrees Employee Assistance Programs Paid Holidays: New Year's Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day Baxter Auto Group Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz. Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging. Employment with Baxter is contingent upon applicants' successful completion of the background check process and drug screening test. Baxter embraces equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at **************, option #4 to request accommodation.

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Customer Service Representative Salary Range: $42,000-$45,000 | Madison, WI Why This Opportunity Stands Out: Work in a newly renovated office with modern, comfortable workstations designed for productivity. Join a laid-back, inclusive team that values collaboration and respect. Enjoy a supportive culture where leadership prioritizes employee well-being. Gain exposure to multiple systems and processes, building valuable skills for your career. Make a meaningful impact by helping customers with essential home services. Key Responsibilities of the Customer Service Representative Role: Handle inbound customer calls via Zoom Contact Center. Educate customers on home heating solutions and available services. Process orders and collect payments using multiple software systems. Complete wrap-up tasks and miscellaneous service support. Requirements for the Customer Service Representative Role: Must-Haves: Positive attitude and strong team orientation. Excellent phone manner and ability to handle upset customers with resilience. Comfortable spending most of the day on the phone. Tech-friendly and eager to learn new systems. Nice-to-Haves: Previous call center or customer service experience. Familiarity with Zoom, Salesforce, or similar systems. The Customer Service Representative position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and values working in a collaborative, inclusive setting. As a Customer Service Representative, you'll play a key role in ensuring smooth operations and delivering exceptional service. This Customer Service Representative opportunity offers stability, growth, and the chance to make a real impact while working in a modern, comfortable space. If you're ready to take the next step in your career, the Customer Service Representative role could be the perfect fit for you. Keywords: customer service representative, call center, inbound calls, order processing #INJAN2026

As a Guest Reception Representative, you play a crucial role in ensuring a positive and welcoming experience for all guests. Benefits: Joining our team comes with a range of benefits, including: 401(k) plan Dental insurance Vision insurance Health insurance Paid time off Employee discounts, and more! Why Us: Company growth: Experience being part of our expanding success. Customer satisfaction: Contribute to the satisfaction of our valued customers. Passionate team: Join a team that values customer obsession. Training and Development: Benefit from comprehensive and engaging training programs, supporting professional growth and career advancement. If you're passionate about delivering outstanding customer service and want to be part of a dynamic team, apply now and discover the opportunities we have to offer! When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Excel in providing an exceptional customer experience Quickly learn computer systems Must be at least 18 years old Availability to work a flexible schedule, including weekends, and holidays Strong communication and collaboration skills Basic computer knowledge Greet guests warmly and professionally, whether in person or over the phone. Ensure that all guests meet the qualifications for their presentation, adhering to HGV standards. Follow processes outlined in the Guest Reception Training Manual SOP. Maintain positive working relationships with Sales, Marketing, and Administrative teams. Distribute and collect Guest Registration Forms, assisting guests with any inquiries. Accurately assign guests to Sales Representatives in the order of their arrival. Ensure timely updates of guest information in Concierge. Answer all incoming calls, conduct research on customer issues, and advance to a manager/supervisor when necessary.

Our Front Desk Agents are responsible for registering incoming guests, fielding incoming calls, assisting with reservations and ensuring guests are comfortable in the hotel. Previous hotel experience is preferred, but a customer service background is required. The ideal candidate will have evening availability (3pm-11pm) with a flexible schedule, including weekends. We offer a competitive starting wage at $17 per hour, plus benefits! This is the perfect job for you if... You are a friendly, outgoing, and enthusiastic people person You enjoy working as part of a team You enjoy meeting and talking to new people You have computer and cash handling skills You have great verbal communication skills Responsibilities: Provide a warm and friendly welcome to guests, ensuring a smooth check-in process Assist guests with check-outs, billing inquiries, and any other requests or concerns they may have during their stay Maintain a comprehensive knowledge of hotel facilities, services, and local attractions to provide accurate information and recommendations Manage reservations and room assignments, ensuring accuracy and efficiency Handle guest inquiries and resolve concerns promptly and professionally, finding appropriate solutions to ensure guest satisfaction Coordinate with other hotel departments, such as housekeeping and maintenance, to address guest needs and ensure smooth operations Maintain a clean and organized front desk area, including the lobby Follow security and safety procedures, ensuring the well-being of guests and colleagues Upsell hotel amenities, services, and packages to enhance guests stays and maximize revenue Collaborate with team members to provide seamless experiences and exceed service standards Qualifications: Previous experience as a front desk agent or in a customer service role is preferred, but not mandatory. We welcome individuals with a genuine passion for hospitality and a dedication to providing exceptional service. Outstanding interpersonal and communication skills, with the ability to connect with guests and create positive relationships Strong organizational and multitasking abilities, thriving in a fast-paced environment Attention to detail and the ability to handle guest information and transaction with confidentiality and accuracy Flexibility to work various shifts, including mornings, evenings, weekends, and holidays A positive attitude and a genuine passion for providing outstanding customer service Knowledge of local attractions, events, and services is a plus, allowing you to assist guests with their inquiries effectively Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace. Perks & Benefits We hire the most highly qualified people available and provide a competitive benefits package which includes: Free employee parking underground Free employee meal every shift Discounted hotel rooms Discounts at Circ and Starbucks 401-K matching retirement plan Paid time off $1,000 employee referral bonus! Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift. Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada Pet Insurance for part time and full time employees A vibrant and inclusive work environment that values teamwork and celebrates your contributions! Full-time positions also offer: A rich Quartz health insurance plan Delta Dental insurance Vision insurance Company-paid basic life insurance and short term disability Flexible Spending Account (FSA) Additional life insurance policy Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership. Job Summary: Guest Service Agents are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay. Qualifications Key Responsibilities: Greet and register guests, assign rooms, and process payments Handle reservations, incoming calls, messages, and guest inquiries Provide local area information and assist with dining, transportation, and tour arrangements Maintain accurate guest records and perform shift reports Ensure all guest requests are addressed promptly and courteously Promote hotel services using suggestive selling to maximize revenue Follow service standards, dress code, and safety procedures Assist with front desk operations, including PBX and reservationist duties as needed Create a welcoming environment through professional communication and attention to detail.

Job DescriptionHotel Night Auditor, Home2 Suites Madison Central Join a 2025 USA Today Top Workplace Winner! Starting at $17.00/hour, experienced candidates may qualify for a higher wage Flexible availability required on Monday to Friday, Weekends, and Holidays Open to Overnight shifts from 11 pm to 7 am All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. How do I make an impact on my team? Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Why Youll Love Working Here The Hotel Night Auditor position is more than a job, its a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment weve created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2 Suites Madison Central. What does success look like in this role? Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve What Will You Get At NCG Hospitality? The Home2 Suites Madison Central is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day earn bonuses for going above and beyond to support team and guests Everyone Sells earn cash for bringing in business to our properties Paid Volunteer hours Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer.

Auditions for the Spring production, Little Women-the Broadway Musical, are Monday, January 26 and Tuesday, January 27 from 7:00 -9:00 PM in Alumni Hall. Come prepared to sing an energetic song that showcases your stage presence, characterization, and vocal prowess! A pianist will be provided. You will also be asked to read an audition scene (provided). Audition Materials: Character Descriptions & Vocal Ranges Audition Reading Scenes Full Synopsis Tryout Form Submitted by: Carol Ruffin

At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. Responsibilities: Greeting, welcoming, and directing guests with Spirit Show Excellence by maintaining a positive attitude, remaining focused on customer needs. Manage the scheduling of bowling lanes and equipment. Educate guests on lane availability, pricing, and any ongoing promotions. Respect. Assist guests in selecting appropriate equipment, such as shoes. Process lane reservations, walk-in requests, and lane assignments Handle cash and electronic payments Answer customer inquiries via phone, email, or in-person Maintain a clean and organized desk area Manage equipment cleaning and organization (i.e., shoes) Removes chipped and cracked bowling balls from racks as needed. Removes bowling balls from ball return and returns to ball racks. Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures Promote an atmosphere of teamwork by assisting co-workers. Use Courage to communicates customer concerns and complaints to manager on duty. Other duties as assigned. *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC. Requirements Previous customer service experience. Excellence in interpersonal and communication skills Familiar with cash handling and point-of-sales systems. Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. Excellent time management and the ability to prioritize tasks.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team. Join the Wilderness Family for a rewarding employment experience! #WeAreFamily The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more! The Night Auditor position is responsible for 3rd shift guest services duties. This is a part or full-time position with night and weekend availability. Essential duties and tasks of the position include but are not limited to: Follows and completes all Night Audit procedures as described in the procedure manual. Ensure superior guest services as dictated in Guest Services training. Greet, register, and assign rooms to guests of hotel. Verify customers' credit card, establishes how the guest will pay for the accommodations, and if necessary, obtain deposit and a copy of guest I.D. Keep records of room availability and guests' accounts manually or by using computers. Compute bills, collect payments, and make change for guests. Perform simple booking activities such as balancing cash accounts. Issue room keys and direct guests to their rooms. Review accounts and chargers with guests during the check-out process. Post charges for rooms, food & beverage, and all other miscellaneous charges. Transmit and receive messages using telephone, cell phone, or radio. Contact appropriate departments when guests have special requests, requirements, or needs. Responsible for cash banks. Communicate with guests and other managers in order to ensure coordination of hotel activities. Monitor alarm panel and dispatches alerts to security, emergency personnel, and on call management as necessary. All other duties as assigned by management. Wilderness Resort is an Equal Opportunity Employer

SUMMARY: The Night Audit is primarily responsible for auditing daily revenues for accuracy for both Atlantis Hotel and Polynesian. S/he is responsible for maintaining an efficient and effective flow of information with guests, Team Members, managers, housekeeping, and other departments within the hotel. Shift Schedule: 11 PM to 7:00 AM... Must be able to work weekends and Holidays. ESSENTIAL FUNCTIONS Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended Balance and audit for accuracy all room and tax charges, cashier's reports, and guest accounts. Complete and transmit daily management and accounting reports and supporting documents. Prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses. Act as a hotel liaison during night hours. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform guest service functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of message. Conveys company information, decisions, or problems to appropriate parties on a timely basis. Act as Manager on Duty. Bring passion and delight to your guests and peers. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. Other duties as assigned Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Resolve guest complaints to ensure satisfaction. Balance and audit for accuracy all room and tax charges, cashier's reports, and guest accounts. Complete and transmit daily management and accounting reports and supporting documents. Prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses. Act as a hotel liaison during night hours. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform guest service functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of message. Conveys company information, decisions, or problems to appropriate parties on a timely basis. Act as Manager on Duty. Bring passion and delight to your guests and peers. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Adhere to hotel safety standards. Perform other duties and handle projects as assigned by Manager. Assist other departmental craft workers as required. Perform all duties required as Fire Alarm Response Team. Participate in OSHA/Safety programs within the hotel through awareness in every day job functions and participate on the Hotel's Emergency Evacuation Team Qualifications EXPERIENCE & EDUCATION: High school diploma or equivalent Some college preferred Previous front office experience preferred Must have a comprehensive knowledge of service standards, guest relations, and etiquette. Two years customer service experience Basic computer, telephone, and math skills Strong command of English Other languages helpful JOB REQUIRMENTS: Must be a United States citizen or possess a valid work permit Must have excellent phone etiquette Must be able to read, write and speak English Must have basic computer skills Must have working knowledge of Microsoft Office programs Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Ability to assist with the design and preparation of statistical reports and presentations Assumes responsibility for personal growth and development Must have a passion for creating an exceptional experience for all guests Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills. WORKING CONDITIONS: Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements consistent with office work Must be able to frequently handle office supplies and equipment to maintain the facility

**This is a full time third shift hourly position. Benefits: 401(k) Employee discount Health insurance Referral program Schedule: 8 hour shift Duties include, but are not limited to : *Guest check-in and check-out procedures *Answering and directing phone calls from switchboard *Planning and booking guest reservations *Monitor overnight security and safety in the hotel *Running daily, weekly, and monthly reports *Auditing of daily front desk and reservation activities *Respond to guest requests as needed *Other guest service related duties as needed or assigned by the Director of Guest Services Qualifications Previous experience working in a resort front desk or reservations capacity is preferred for this position but will train the right candidate. Accounting background and bookkeeping skills are a plus. Must be self-motivated and detail oriented. Chula Vista Resort is a full-service, year-round, themed conference resort. Chula Vista features approximately 622 guest rooms and suites, over 140,000 Square Feet of flexible meeting and convention space, 4 restaurants, and a number of recreational amenities including an indoor and outdoor waterpark, sand volleyball, and miniature golf. Chula Vista Resort has been independently owned and operated for the past 65 years. We are a stable caring employer dedicated to provide success and growth of our employees within the hospitality and tourism industry

Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership. Summary: The Night Auditor oversees overnight hotel operations, processes night audit reports, balances daily transactions, and responds to guest needs. This role performs clerical tasks, basic accounting, and ensures a safe, professional environment during third shift hours. Qualifications Key Responsibilities: Process night audit reports and balance daily hotel operations in a timely and accurate manner. Deliver prompt, courteous service to guests. Maintain complete knowledge of hotel systems, including PMS, PBX, key locks, and fire alarm protocols. Monitor guest accounts, review credit activity, and take necessary action. Adhere to cash handling policies and procedures Respond to guest inquiries and emergencies; assist with reservations and room sales, including upselling. Complete all tasks outlined in the night shift checklist. Maintain a clean, professional appearance and organized work area. Stay informed about the hotel's surrounding area to assist guests. Ensure guest confidentiality and handle sensitive information discreetly. Foster a positive and professional environment with guests and team members.