Guest service representative jobs in Madison, WI

Schulte Companies is seeking an energetic, experienced, and hands on Full Time Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

auburn-washburn DAKS, Inc owns and operates 41 Domino's Pizza stores in and around Houston, Texas and in and North Alabama. We're looking for great people to join our team! We believe in creating value and making a difference in customers' and Team Members' lives every day, one order at a time. Daks, Inc had its beginnings in 2003 when we opened our first Domino's Pizza store in Liberty, Texas. Over the next 15 years, we have grown to 41 stores in Texas, and Alabama, with over 1,000 employees. Daks, Inc is family owned and has created an extensive family of people passionate about pizza. Currently we have numerous employees with over 15 years of service, in an industry that routinely has over 100% annual employee turnover rates. Some have even moved on to become Domino's Pizza franchise owners. DAKS, Inc strives to grow our business by developing great, friendly people who will take pride in serving our customers with a smile, and a perfect product every time. Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Assist in preparing food orders Daily and weekly cleaning tasks Identify and assess customers' needs Handle customer complaints and provide appropriate solutions Follow procedures, guidelines and policies Qualifications Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Customer Service Representatives must be at least 16 years of age. Additional Information All your information will be kept confidential according to EEO guidelines.

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Core Values and Competencies: Servant's Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm, and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized and self-motivated. Has the ability to understand and carry out oral and written instructions and request clarification when needed. Is comfortable with new technology and has the ability to operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: Applicants must be 16 years of age or older. While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Responsibilities: As a Guest Reception Representative, you play a crucial role in ensuring a positive and welcoming experience for all guests. Your responsibilities include: Greet guests warmly and professionally, whether in person or over the phone. Ensure that all guests meet the qualifications for their presentation, adhering to HGV standards. Follow processes outlined in the Guest Reception Training Manual SOP. Maintain positive working relationships with Sales, Marketing, and Administrative teams. Distribute and collect Guest Registration Forms, assisting guests with any inquiries. Accurately assign guests to Sales Representatives in the order of their arrival. Ensure timely updates of guest information in Concierge. Answer all incoming calls, conduct research on customer issues, and escalate to a manager/supervisor when necessary. Benefits: Joining our team comes with a range of benefits, including: 401(k) plan Dental insurance Vision insurance Health insurance Paid time off Employee discounts, and more! Why Us: Company growth: Experience being part of our expanding success. Customer satisfaction: Contribute to the satisfaction of our valued customers. Passionate team: Join a team that values customer obsession. Training and Development: Benefit from comprehensive and engaging training programs, supporting professional growth and career advancement. If you're passionate about delivering outstanding customer service and want to be part of a dynamic team, apply now and discover the opportunities we have to offer! Qualifications: To thrive in this role, you should: Excel in providing an exceptional customer experience. Enjoy face-to-face interactions with customers and associates. Quickly learn computer systems. Qualifications: To thrive in this role, you should: Excel in providing an exceptional customer experience. Enjoy face-to-face interactions with customers and associates. Quickly learn computer systems. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. We are a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities: As a Guest Reception Representative, you play a critical role in ensuring a positive and welcoming experience for all guests. Your responsibilities include: Greet guests warmly and professionally, whether in person or over the phone. Ensure that all guests meet the qualifications for their presentation, adhering to HGV standards. Follow processes outlined in the Guest Reception Training Manual SOP. Maintain positive working relationships with Sales, Marketing, and Administrative teams. Distribute and collect Guest Registration Forms, assisting guests with any inquiries. Accurately assign guests to Sales Representatives in the order of their arrival. Ensure timely updates of guest information in Concierge. Answer all incoming calls, conduct research on customer issues, and advance to a manager/supervisor when necessary.

Our Front Desk Agents are responsible for registering incoming guests, fielding incoming calls, assisting with reservations and ensuring guests are comfortable in the hotel. Previous hotel experience is preferred, but a customer service background is required. The ideal candidate will have evening availability (3pm-11pm) with a flexible schedule, including weekends. We offer a competitive starting wage at $17 per hour, plus benefits! This is the perfect job for you if... You are a friendly, outgoing, and enthusiastic people person You enjoy working as part of a team You enjoy meeting and talking to new people You have computer and cash handling skills You have great verbal communication skills Responsibilities: Provide a warm and friendly welcome to guests, ensuring a smooth check-in process Assist guests with check-outs, billing inquiries, and any other requests or concerns they may have during their stay Maintain a comprehensive knowledge of hotel facilities, services, and local attractions to provide accurate information and recommendations Manage reservations and room assignments, ensuring accuracy and efficiency Handle guest inquiries and resolve concerns promptly and professionally, finding appropriate solutions to ensure guest satisfaction Coordinate with other hotel departments, such as housekeeping and maintenance, to address guest needs and ensure smooth operations Maintain a clean and organized front desk area, including the lobby Follow security and safety procedures, ensuring the well-being of guests and colleagues Upsell hotel amenities, services, and packages to enhance guests stays and maximize revenue Collaborate with team members to provide seamless experiences and exceed service standards Qualifications: Previous experience as a front desk agent or in a customer service role is preferred, but not mandatory. We welcome individuals with a genuine passion for hospitality and a dedication to providing exceptional service. Outstanding interpersonal and communication skills, with the ability to connect with guests and create positive relationships Strong organizational and multitasking abilities, thriving in a fast-paced environment Attention to detail and the ability to handle guest information and transaction with confidentiality and accuracy Flexibility to work various shifts, including mornings, evenings, weekends, and holidays A positive attitude and a genuine passion for providing outstanding customer service Knowledge of local attractions, events, and services is a plus, allowing you to assist guests with their inquiries effectively Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace. Perks & Benefits We hire the most highly qualified people available and provide a competitive benefits package which includes: Free employee parking underground Free employee meal every shift Discounted hotel rooms Discounts at Circ and Starbucks 401-K matching retirement plan Paid time off $1,000 employee referral bonus! Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift. Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada Pet Insurance for part time and full time employees A vibrant and inclusive work environment that values teamwork and celebrates your contributions! Full-time positions also offer: A rich Quartz health insurance plan Delta Dental insurance Vision insurance Company-paid basic life insurance and short term disability Flexible Spending Account (FSA) Additional life insurance policy Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

Job Details Fairfield Inn - (LHP Madison2) - Madison, WI Part Time Hospitality - HotelDescription Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership. Job Summary: Guest Service Agents are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay. Qualifications Key Responsibilities: Greet and register guests, assign rooms, and process payments Handle reservations, incoming calls, messages, and guest inquiries Provide local area information and assist with dining, transportation, and tour arrangements Maintain accurate guest records and perform shift reports Ensure all guest requests are addressed promptly and courteously Promote hotel services using suggestive selling to maximize revenue Follow service standards, dress code, and safety procedures Assist with front desk operations, including PBX and reservationist duties as needed Create a welcoming environment through professional communication and attention to detail.

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description CSR is responsible for providing excellent customer service, to assist and support the Customer Service and Commercial teams by processing and amending Customer Service data and producing reports, quotations and contracts within designated system, in accordance with functional standard operating procedures. Key responsibilities: Provide an excellent customer service for customers, both internal and external. Receive orders from customers and manage them in line with company policy and systems, following them to shipment to ensure a quality of service. Build up close relationships with customers and commercial partners to gain their trust and answer and respond to customer queries in a timely and professional manner. Develop solid product knowledge and a strong understanding of the logistics of sending specific products. Work as part of a team and adopt a flexible approach to increase and maintain the quality of service. Build effective relationships with logistics and distribution where appropriate to understand the impact on customer service. Provide knowledge and accurate information to customers. Able to initiate and drive innovative growth projects. Produce and communicate quotations for customers, subsidiaries and distributors as requested and in line with their requirements To add and make amendments to the data, following the checking and authorizations process To be the recipient of data for the Customer Service function, relating to customer master, freight, licensing and other areas that Customer service are responsible for Following the procedures set down in the SOP, load data onto the designated system, primarily pricing, contracts, customer records, licensing and freight options within the agreed timelines. Build strong relationships with commercial to support and improve our quotation and tender offers Produce standard reports from designated system, for the use of Data Supervisor, Customer Service, Commercial and Logistics. Ongoing liaison with relevant functional data owners. To add and make amendments to the data, following the checking and authorisations process. Provide support, where necessary and able for the Customer Service team. Coordinating the data capture (e.g. Material master) and informing the relevant function. Maintaining auditable data records for internal and external audits. Support and advise Customer Service team with regard to data provided and required. Apply and learn from the knowledge proffered by the Centre of Excellence and Quality Assurance. Participate in development of the data team, through meetings and other planned events. Qualifications Required Qualifications: 1. Proven experience in customer service normally including at least 2-3 years of prior experience in customer service. 2. Experience with managing multiple projects. 3. Outstanding communication skills, both written and oral. 4. Competent with Excel and Word 5. Ability to work in a cross-functional cross-country team environment. 6. Ability to manage self and tasks in an appropriate manner 7. Excellent organizational and administrative skills 8. Attention to detail. 9. A calm and analytical approach to problem solving. 10. Willingness to work as part of a team 11. Ability to communicate using English (or local language) Additional Information Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

Hotel Night Auditor Part Time, Home2 Suites Madison Central Join a 2025 USA Today Top Workplace Winner! Starting at $17.00/hour, experienced candidates may qualify for a higher wage Flexible availability required on Fridays and Saturdays Open to Overnight shifts Flexible to cover Morning and Evening shifts if needed All shifts are overnight shifts. Our friendly and attentive Hotel Night Auditor Part Time is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions. How do I make an impact on my team? Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures Why You'll Love Working HereThe Hotel Night Auditor Part Time position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2 Suites Madison Central. What does success look like in this role? Ability to work overnight from 11:00 p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve What Will You Get At NCG Hospitality? The Home2 Suites Madison Central is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. Career Development Personalized career pathing and skill development Leadership and mentorship programs Educational and certification reimbursement Team Member Perks Worldwide hotel discounts and free stays at NCG Hospitality managed hotels Catch of the Day - earn bonuses for going above and beyond to support team and guests Everyone Sells - earn cash for bringing in business to our properties Paid Volunteer hours - Earn money for community service Health & Wellness Benefits Medical, dental, and vision plans Paid sick time and Paid Time Off Virtual telehealth access and employee assistance resources Monthly health and fitness reimbursement programs Financial Support Same-day pay options Referral bonus - earn cash for bringing great team members 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2% Ready To Grow With Us?Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $17.00 per hour

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us! Job LocationMansion Hill InnJob Description The Mansion The Mansion Hill Inn invites all hospitality enthusiasts to join us in bringing to life a heartfelt vision of service. Nestled in the heart of downtown Madison, the Mansion combines boutique lodging with historic grandeur to offer guests an unforgettable getaway experience. Behind our award-winning operation is a diverse team of colleagues cocreating our legacy of authentic hospitality. We serve guests through acts of creative collaboration deeply rooted in care for one another, for our guests, and for our community. The role Our night auditors undertake the Mansion's front desk operations overnight. They tend to guests and setup the next day's operations for success. Night auditors delight in the Mansion's quiet ambience overnight and enjoy working at their own pace with a considerable amount of autonomy. As a night auditor, you would be responsible for overseeing the following tasks. Handling overnight guest needs Balancing transactions Rolling the date on our hospitality software systems Maintaining reservation records Conducting security checks Preparing shift reports Resetting common areas Preparing coffee Communicating with morning staff Providing active service throughout shift (this will include lifting objects up to 25 pounds) Providing valet services for guests departing before 6 am The strengths These are the qualities of a night auditor that position them for success in their role. Independent work ethic allows them to work with minimal supervision overnight. Creative problem-solving allows issues to be promptly troubleshooted or passed onto the proper resources. Compassion promotes authentic hospitality. Excellent communication is the foundation of completing all other tasks in our operation successfully. Attention to detail helps maintain the Mansion in impeccable condition. Leadership within the role ensures that everyone assumes responsibility for their tasks and promotes fair distribution of work among the team. Adaptability ensures that changing needs are met. Curiosity promotes openness to hearing new ideas and receiving constructive feedback. Interpersonal charity allows misunderstandings to be resolved with ease and goodwill, leading to safe and positive relations among team members. Radical empathy ensures that all guests are treated with the same standards of affinity and respect. The benefits The perks of joining the MHI team are manifold. Our approach to service is mirrored in the safe, inviting, and fun environment we foster in the workplace. We care about the well-being of everyone on our team, and through our parent company Trek, we offer comprehensive health benefits to our employees and their loved ones. We also pride ourselves in supporting employee growth to the best of our capacity! Be part of an open, inviting, and inviting work environment. Rest and relax with a free night's stay at the inn. We love giving everyone on our team the full MHI experience! Protect your physical and mental health with our comprehensive healthcare options. Take the day off with paid sick and vacation time Prepare for the future with our 401k contribution match Share ownership at Trek with our Employee Stock Ownership Plan. Invest in your education with reimbursement of up to $15,000 in tuition for undergraduate and master's programs. Enjoy discounts on MHI lodging and all Trek Bicycle products. The schedule We are currently seeking full-time night auditors, Thursday through Wednesday, from 11pm-7am. Shifts are 7 days on, and 7 days off. Trek Benefits: • Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Flexible holiday schedule - 10 company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discounts We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer. For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

The Night Auditor is responsible for maintaining the safety, accuracy, and guest service excellence of the hotel during overnight hours. This role combines front desk operations, guest relations, end of day financial audit procedures, and some setup of the breakfast area. The ideal candidate is dependable, detail oriented, comfortable working independently, and committed to delivering an exceptional guest experience. Primary Requirements of the Position Required Qualifications • Strong organizational skills and the ability to follow detailed instructions • Ability to work with minimal supervision while maintaining high performance standards • Professional communication skills, both in person and over the phone • Problem solving and conflict resolution • Ability to work scheduled overnight shifts with consistent attendance • Basic computer literacy and comfort learning new systems • Accuracy when handling cash and credit cards Preferred Qualifications • Associate or Bachelor's Degree • Previous customer service experience, ideally in hospitality • Familiarity with hotel operating systems or property management software Core Responsibilities Guest Relations and Front Desk Operations • Provide a welcoming, service focused environment for all guests • Complete check ins, check outs, reservations, and guest inquiries • Offer recommendations for local dining, attractions, and activities • Protect guest privacy and handle sensitive information responsibly • Address concerns or complaints promptly and take ownership of solutions Night Audit and Reporting • Run nightly audit processes and ensure the accuracy of daily financial records • Maintain proper documentation and follow brand and company procedures Hotel Support • Assist other departments as needed, including light cleaning or support tasks • Complete projects or assignments provided by hotel leadership • Demonstrate teamwork, reliability, and dedication to achieving guest satisfaction Key Competencies • Professional, friendly demeanor • Strong problem solving skills • Ability to remain calm, helpful, and attentive during overnight hours • Eagerness to learn and complete all brand and company training requirements • Commitment to creating a positive guest experience Benefits • Employer matched 401K • Medical, dental, and vision insurance • Free life insurance • Vacation and holiday pay • Management training and development opportunities About Aperture Hotels Aperture Hotels is an established hotel management company overseeing respected brands such as Hilton Garden Inn, Courtyard by Marriott, Homewood Suites, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Hotel Indigo, Home2, and several independent properties. We offer a dynamic work environment with opportunities for personal and professional growth. Our culture prioritizes respect, transparency, and recognition; team members are valued as part of a supportive and engaged community. Our Core Values • Be Transparent and Accountable • Be Actively Curious • Embrace Growth • Create Value for Stakeholders Equal Employment Opportunity Aperture Hotels prohibits discrimination in accordance with all federal and state laws, including Title VII, EPA, ADEA, and ADA. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, political belief, or any other protected characteristic. We believe that diversity strengthens our teams and enhances our ability to serve our guests.

At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area. The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests. Responsibilities: Greeting, welcoming, and directing guests with Spirit Show Excellence by maintaining a positive attitude, remaining focused on customer needs. Manage the scheduling of bowling lanes and equipment. Educate guests on lane availability, pricing, and any ongoing promotions. Respect. Assist guests in selecting appropriate equipment, such as shoes. Process lane reservations, walk-in requests, and lane assignments Handle cash and electronic payments Answer customer inquiries via phone, email, or in-person Maintain a clean and organized desk area Manage equipment cleaning and organization (i.e., shoes) Removes chipped and cracked bowling balls from racks as needed. Removes bowling balls from ball return and returns to ball racks. Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures Promote an atmosphere of teamwork by assisting co-workers. Use Courage to communicates customer concerns and complaints to manager on duty. Other duties as assigned. *This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC. Requirements Previous customer service experience. Excellence in interpersonal and communication skills Familiar with cash handling and point-of-sales systems. Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays. Excellent time management and the ability to prioritize tasks.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Janesville U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Janesville Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Front-desk employees are the first person customers speak to or interact with. Greeting and receiving guests and customer service is usually a common thread in all front-desk job descriptions. Responsibilities for a front-desk often include answering a multi-line phone system and greeting and directing guests, as well as staff. Duties include responding to complaints, service issues and other general questions or concerns as appropriate. Schedule: 2nd Shift, 3:00-11:00 pm or 4:00pm - 12:00am.** **Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs. Responsibilities: As the first point of contact for guests, our front desk team sets the tone for their entire stay. Key responsibilities include: Greeting and welcoming guests with friendly, courteous service. Assisting with check-in and check-out processes. Managing a multi-line phone system, professionally directing calls and answering questions accurately. Providing knowledgeable recommendations on local attractions and property activities. Taking room reservations and cancellations efficiently. Handling cash, credit, and sales transactions. Maintaining a tidy, organized front desk area. Monitoring guest safety and promptly addressing service issues. Assisting with room availability and maintenance, ensuring clear communication with housekeeping. Requirements: High School Diploma or GED equivalent. Valid driver's license and reliable transportation. Minimum age: 18. Must bring a positive, professional attitude and uphold Mt. Olympus's grooming and appearance standards. Exceptional communication skills, both oral and written. Punctuality, team spirit, and customer-oriented mindset. Ability to maintain confidentiality and professionalism under pressure. Availability for weekends and holidays. What We Offer: On-Demand Pay - Get paid the same day you work! Fun Work Environment - FREE Waterpark & Theme Park passes. Flexible Scheduling - Full-time, part-time, and seasonal positions. Employee Perks - Discounts on hotel rooms, retail, and food. Full-Time Benefits - Health and dental insurance, FSA options, 401K, and paid time off. Do you have what it takes to become an Olympian? Apply today to join our team!

Job Details Atlantis Wisconsin Dells - Wisconsin Dells, WI Full Time None $15.00 - $16.00 Hourly None Graveyard Hospitality - HotelDescription SUMMARY: The Night Audit is primarily responsible for auditing daily revenues for accuracy for both Atlantis Hotel and Polynesian. S/he is responsible for maintaining an efficient and effective flow of information with guests, Team Members, managers, housekeeping, and other departments within the hotel. Shift Schedule: 11 PM to 7:00 AM... Must be able to work weekends and Holidays. ESSENTIAL FUNCTIONS Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended Balance and audit for accuracy all room and tax charges, cashier's reports, and guest accounts. Complete and transmit daily management and accounting reports and supporting documents. Prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses. Act as a hotel liaison during night hours. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform guest service functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of message. Conveys company information, decisions, or problems to appropriate parties on a timely basis. Act as Manager on Duty. Bring passion and delight to your guests and peers. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. Other duties as assigned Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Resolve guest complaints to ensure satisfaction. Balance and audit for accuracy all room and tax charges, cashier's reports, and guest accounts. Complete and transmit daily management and accounting reports and supporting documents. Prepare customer tracking reports, market segmentation reports, food and beverage revenue reports, and other auditing reports necessary to ensure the accurate accounting of hotel revenues and expenses. Act as a hotel liaison during night hours. Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Perform guest service functions as required; may assist in booking room reservations, answering hotel phone calls, and notifying guests of message. Conveys company information, decisions, or problems to appropriate parties on a timely basis. Act as Manager on Duty. Bring passion and delight to your guests and peers. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Adhere to hotel safety standards. Perform other duties and handle projects as assigned by Manager. Assist other departmental craft workers as required. Perform all duties required as Fire Alarm Response Team. Participate in OSHA/Safety programs within the hotel through awareness in every day job functions and participate on the Hotel's Emergency Evacuation Team Qualifications EXPERIENCE & EDUCATION: High school diploma or equivalent Some college preferred Previous front office experience preferred Must have a comprehensive knowledge of service standards, guest relations, and etiquette. Two years customer service experience Basic computer, telephone, and math skills Strong command of English Other languages helpful JOB REQUIRMENTS: Must be a United States citizen or possess a valid work permit Must have excellent phone etiquette Must be able to read, write and speak English Must have basic computer skills Must have working knowledge of Microsoft Office programs Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Ability to assist with the design and preparation of statistical reports and presentations Assumes responsibility for personal growth and development Must have a passion for creating an exceptional experience for all guests Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills. WORKING CONDITIONS: Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements consistent with office work Must be able to frequently handle office supplies and equipment to maintain the facility

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team. Join the Wilderness Family for a rewarding employment experience! #WeAreFamily The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more! The Night Auditor position is responsible for 3rd shift guest services duties. This is a part or full-time position with night and weekend availability. Essential duties and tasks of the position include but are not limited to: Follows and completes all Night Audit procedures as described in the procedure manual. Ensure superior guest services as dictated in Guest Services training. Greet, register, and assign rooms to guests of hotel. Verify customers' credit card, establishes how the guest will pay for the accommodations, and if necessary, obtain deposit and a copy of guest I.D. Keep records of room availability and guests' accounts manually or by using computers. Compute bills, collect payments, and make change for guests. Perform simple booking activities such as balancing cash accounts. Issue room keys and direct guests to their rooms. Review accounts and chargers with guests during the check-out process. Post charges for rooms, food & beverage, and all other miscellaneous charges. Transmit and receive messages using telephone, cell phone, or radio. Contact appropriate departments when guests have special requests, requirements, or needs. Responsible for cash banks. Communicate with guests and other managers in order to ensure coordination of hotel activities. Monitor alarm panel and dispatches alerts to security, emergency personnel, and on call management as necessary. All other duties as assigned by management. Wilderness Resort is an Equal Opportunity Employer

Collegiate Hotel Group , is seeking a Night Auditor to join Graduate By Hilton Madison and its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIES · Audits the daily guest ledger · Handles all end-of-day accounting functions including posting daily room rates and room tax · Ensures accuracy of all charges to guest folios · Averages sum of revenues of all accounts receivable from food, room and other departments · Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues · Make cash drops in accordance with proper cash handling procedures · Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift · Monitors hotel security camera system · Ensures that lobby is well-maintained, properly lit and with music at proper volume · Work nights, weekends, and holidays as needed · Any other duties as assigned EDUCATION AND EXPERIENCE · Minimum of 1 year in Accounting or Night Auditor role · Knowledge of PMS · High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES · Ability to communicate effectively verbally and in writing · Team player · Ability to exceed expectations of guests · Basic accounting/math skills BENEFITS/ PERKS · Work today, get paid today, with Daily Pay! · Free telemedicine and virtual mental health care access for all team members starting day one! · Multiple health insurance and life insurance options · 401k plan + company match · Paid time off for eligible team members · Holiday pay/ paid holidays · Pet insurance · Employee Assistance Program · Discounted hotel rooms · Savings Marketplace discounts on event tickets, electronics, gym memberships + more! *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Collegiate Hotel Group is an Equal Opportunity Employer.

Introduction: We are seeking a friendly and professional Front Desk Night Auditor to join our team at our hotel. The Front Desk Night Auditor will be responsible for managing reservations, running our audit/ rolling over the day, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Run Night Audit Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment View all jobs at this company

Front-desk employees are the first person customers speak to or interact with. Greeting and receiving guests and customer service is usually a common thread in all front-desk job descriptions. Responsibilities for a front-desk often include answering a multi-line phone system and greeting and directing guests, as well as staff. Duties include responding to complaints, service issues and other general questions or concerns as appropriate. Schedule: 2nd Shift, 3:00-11:00 pm or 4:00pm - 12:00am.** **Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs. Responsibilities: As the first point of contact for guests, our front desk team sets the tone for their entire stay. Key responsibilities include: Greeting and welcoming guests with friendly, courteous service. Assisting with check-in and check-out processes. Managing a multi-line phone system, professionally directing calls and answering questions accurately. Providing knowledgeable recommendations on local attractions and property activities. Taking room reservations and cancellations efficiently. Handling cash, credit, and sales transactions. Maintaining a tidy, organized front desk area. Monitoring guest safety and promptly addressing service issues. Assisting with room availability and maintenance, ensuring clear communication with housekeeping. Requirements: High School Diploma or GED equivalent. Valid driver's license and reliable transportation. Minimum age: 18. Must bring a positive, professional attitude and uphold Mt. Olympus's grooming and appearance standards. Exceptional communication skills, both oral and written. Punctuality, team spirit, and customer-oriented mindset. Ability to maintain confidentiality and professionalism under pressure. Availability for weekends and holidays. What We Offer: On-Demand Pay - Get paid the same day you work! Fun Work Environment - FREE Waterpark & Theme Park passes. Flexible Scheduling - Full-time, part-time, and seasonal positions. Employee Perks - Discounts on hotel rooms, retail, and food. Full-Time Benefits - Health and dental insurance, FSA options, 401K, and paid time off. Do you have what it takes to become an Olympian? Apply today to join our team! Powered by JazzHR fv PryK23do