Guest service representative jobs in Maple Grove, MN

Russell Tobin's client is hiring a Customer Service Representative in Maplewood, MN Employment Type: Contract Schedule: 7am - 6pm Pay rate: $21-$23/hr Responsibilities: Serve as the primary liaison for customer inquiries, order management, and issue resolution. Process orders from entry through delivery, ensuring accuracy and timely follow-up. Provide updates on pricing, product information, inventory, shipping, and order status. Manage worklists, including raising internal tickets for order, product, or billing concerns. Communicate professionally via phone and written correspondence with internal teams and customers. Investigate and resolve non-routine or complex customer complaints using systematic problem-solving. Identify service gaps, analyze patterns, and contribute to process improvements. Support team operations through meeting participation, cross-functional collaboration, and occasional training of new staff. Requirements: Bachelor's degree required. Strong independent problem-solving ability and proactive communication skills. Ability to analyze information from multiple sources and manage a high-volume workload. Quick learner with strong organizational skills and attention to detail. Excellent written/verbal communication, judgment, and ability to manage multiple priorities under deadlines. Preferred: SAP experience and prior customer service or cross-functional project experience. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

The B2B Customer Service Representative is responsible for answering incoming customer calls to process orders, address inquiries, connect customers with technicians for troubleshooting, document all issues, and provide necessary information. **This company offers a wonderful work culture and great benefits including up to an 8% 401K contribution! ** Key Responsibilities: Customer Interaction: Handle diverse incoming calls from employees and customers related to parts, service, and scheduling. Customer Service: Deliver exceptional customer service and solutions promptly, consistently exceeding customer expectations. Product Knowledge: Maintain a thorough understanding of end-to-end processes and product knowledge. Training: Participate in ongoing training and briefings to stay updated on changes in products and services. Information Maintenance: Keep updated on products, services, and promotions to meet business line goals. Issue Resolution: Retain ownership of customer issues until resolution and escalate when necessary. Requirements: ERP Systems: Experience with SAP ERP is preferred; experience with Salesforce (adopted 90 days ago) is preferred. Detail Orientation: Must be extremely detail-oriented and capable of managing multiple tasks accurately and simultaneously. Technical Skills: Intermediate proficiency in Microsoft Word, Excel, and Outlook. Customer Service Experience: Minimum of 2 years of phone customer service experience Self-Motivation: Demonstrated ability as a self-starter and multi-tasker, capable of thriving in a fast-paced environment. Communication Skills: Strong verbal, written, and interpersonal communication skills. Problem-Solving: Excellent listening and problem-solving abilities. Team Player: Ability to work effectively in a team environment. Additional Info: Annual Salary: $50-60K Schedule: 8:00 am- 5:00 pm M-F Location: 100% In-Office Type: Direct Hire All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Hercules OEM is a leading provider of hydraulic and sealing solutions for OEMs across multiple industries. We pride ourselves on delivering high-quality products, technical expertise, and exceptional customer service. Our team is committed to innovation, collaboration, and helping our customers succeed. About the Role As a Customer Service Account Representative at Hercules OEM, you'll be the trusted partner for our B2B clients delivering exceptional service, technical guidance, and reliable communication. You'll manage your assigned customer base and Book of Business, advocate for their needs, and work cross-functionally to ensure a seamless customer experience. Key Responsibilities Promote Hercules products and services to new and existing customers through product and service knowledge. Serve as a key liaison for clients, providing technical assistance and basic application engineering support, partnering with internal experts when needed. Take ownership of customer accounts and collaborate with Inside Sales, Regional Sales Managers, and Directors to meet client expectations. Fulfill standard customer orders, qualify new customers, and maintain strong, long-term business relationships. Prepare product quotes while adhering to internal processes and business policies. Engage in team-based problem solving to resolve part issues, workflow challenges, and process improvements. Develop an understanding of product margins, standard product lines, and operational processes for informed decision-making. Coordinate cross-functionally with Operations, Sales, Accounting, and Quality to address billing, contract, or product issues quickly. Communicate professionally with external B2B customers across diverse industries and regions. Education, Skills, and Requirements Associate degree or equivalent experience preferred (Bachelor's degree a plus). 1-2 years of customer service experience (internships or related roles count). Proficiency in Microsoft Excel required. Experience in a distribution or manufacturing environment is a plus, but not required. Excellent written and oral communication skills. Ability to learn quickly and thrive in a fast-paced environment. Strong team player with a commitment to positive customer experiences Growth Opportunity This role offers a clear path for advancement within Hercules OEM. Successful team members often progress into roles such as Inside Sales, Account Management, or Regional Sales Support, gaining exposure to technical sales and leadership opportunities. Why Join Hercules OEM? Competitive salary and benefits package. Collaborative, growth-oriented team environment. Opportunity to make an impact in a dynamic industry.

JOB DETAILS: Job Title: Customer Service Associate ( Order entry) Contract: 4 months ( extension as per the performance ) Shift: 7:45 AM - 4:15 PM CST Position Purpose & Summary : Record & sort incoming USPS mail / inter-office domestic & international mail by department mailstops & locations. Process outbound USPS mail on Pitney Bowes postal equipment. Knowledge of specialty mail requirements. Record, sort, track and deliver inbound freight by department mailstop using the SCLIntra inbound tracking system. Perform daily mail runs as scheduled. Collect outgoing mail. Operates Pitney Bowes mail inserting equipment to process daily invoices and on-demand projects. Assists with fulfillment projects as needed including manual assembly, labeling etc. Look up recipient information on website for mail & packages that are insufficiently addressed. Manage customer inquiries regarding mail & shipping services. Maintain accurate records of employee & retiree lists. Principal Accountabilities: Mail Services: Sort, Look Up, deliver and post mail Delivery Services: Process inbound packages. Pick up & deliver mail. Sort, track & deliver freight Operate Pitney Bowes mail inserting machine Manage customer inquiries regarding mail and shipping services. Any other duties as assigned Required Qualifications: • High school diploma or equivalent • 1-2 years experience in mail & delivery services • Basic PC knowledge…Microsoft Outlook,Word & Excel • Ability to lift up to 35 lbs. • Effective verbal and written communication skills Preferred Qualifications: • 1-2 years of dock experience. • Electic Hand Jack / Forklift experience

Join a family-owned automotive leader with over 70 years of excellence. As a Service Advisor, you'll be the face of Walser Service - welcoming guests, coordinating with technicians, and ensuring every customer receives the exceptional care that defines our culture. Compensation: On Average $70,000 with potential to earn up to $115,000 or more based on incentives! Opportunities for growth and development What You'll Do Greet customers, perform vehicle walk-arounds, and write repair orders Serve as the main point of contact between customers and technicians Communicate clearly about services, timelines, and recommendations Use TruVideo and Estimating tools to create accurate, transparent service experiences Stage vehicles, assist with shuttle coordination, and maintain shop flow Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded What You'll Bring Automotive or customer service experience preferred Strong communication, organization, and multitasking skills Comfortable using Microsoft Office and DMS software Valid driver's license and clean driving record What's in it for you? Career Growth Skill Development Team-First Environment Recognition Programs Apply today and grow your career with Walser Automotive Group! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

Regions Hospital is seeking an experienced customer service professional to work in an on call position as a Guest Services Rep. As a Guest Services Rep you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. *Act as the primary resource for other hospital staff and to perform related duties as assigned. * Enhances Regions' customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner. Work Schedule: Per Diem Required Qualifications: 1 year of experience in a customer service, patient care or guest service role Preferred Qualifications: Experience in a healthcare setting, security, law enforcement, or behavioral health Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guestsduring the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Guest Experience Representative DEPARTMENT: Guest Experience REPORTS TO: Guest Experience Supervisor FLSA STATUS: Part-time, Hourly, Non-Exempt, Union UNION: Teamsters Local 638 UNION PAY RATE: $17.75/hour Summary A candidate for this position promotes a positive and professional image at all times. This individual is responsible for providing world class customer service and hospitality to all guests entering U.S. Bank Stadium. This individual understands that they have the ability to impact each guest's experience and does everything that they can to enhance the experience while abiding by company policies. Essential Duties and Responsibilities Include the following. Other duties may be assigned. Meet and greet all guests entering U.S. Bank Stadium, check for valid tickets when necessary. Be personal and pro-active in aiding all guests with the highest level of customer service and hospitality. Assist guests by providing accurate directions to seating sections and key attractions within U.S. Bank Stadium and surrounding areas i.e. Plazas, Park, Light Rail. Establish and maintain cooperative relationship with those contacted in the course of work. Receive and quickly act upon requests or complaints from guests; refer serious problems to supervisory staff. Retain an extensive knowledge of U.S. Bank Stadium layout, seating Sections, key venue attractions, key venue personnel identity, and emergency activity procedures. Enforce stadium and league rules, regulations, and policies. Provide immediate assistance to and emergency notification of guests in the event of an accident or injury. In the event of an emergency, assist in evacuating U.S. Bank Stadium, while maintaining a calm, professional demeanor. Monitor all public areas to maintain order and safety. Perform daily safety and security checks within assigned area as well as throughout the stadium; report all substandard or inadequate findings to supervisory staff. Cohesively work in conjunction with other departments, including Minneapolis Police Department, security, food service, box office, retail, parking, custodial/housekeeping, and maintenance. Perform additional functions and activities as directed by the Guest Experience Manager Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. Education and/or Experience High School Diploma or GED Previous experience in venue events. Previous experience in a customer service role. Skills and Abilities Good written and verbal skills. Ability to prioritize multiple projects. Demonstrate problem-solving and communication skills. Excellent organizational, planning, and problem-solving skills. Supervisory experience preferred. Professional presentation, appearance, and work ethic. Other Qualifications Must be age 18 or older. Nice, warm, and courteous. Have strong interpersonal skills and able to provide excellent customer service and hospitality. Communicate articulately. Maintain a professional appearance and grooming. Able to stand for long periods of time. Walk long distances and climb stairs. Must be a team player who is able to work well in a fast-paced environment. Must be available to work ALL Vikings home games and all of the major and/or ticketed U.S. Bank Stadium events. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job requires employee to function in a high activity and heavily crowded professional sports venue. May work at heights. Employee could be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/downstairs. The employee is occasionally required to stoop, kneel, crouch, or sit. The employee must occasionally lift and/or move up to 45 pounds. Employee may be asked to work at heights. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Job DescriptionSalary: $17 per hour, plus tips Guest Service Representative Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, wed love to meet you. We are looking for aGuest Service Representativeto join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog!) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service. Responsibilities: Retail sales and product merchandising/organizations Coordinating and booking grooming appointments Supporting owners with the self-serve dog wash process Must Haves: Trustworthy Strong work ethic and works well independently Enjoys cleaning and working in a clean, safe environment Strong attention to detail Loves connecting with both humans and dogs Values the importance of strong customer service knows that every interaction can make someones day! To have an edge on the competition, apply here: ********************************************************************* Job Types: Full-time, Part-time Compensation:$17 Plus Tips Visit bubblypaws.com or our Instagram at @bubblypaws to learn more about us and see some of the dogs youd get to spend time with.

Terratron, Inc. offers a competitive benefit package to all full-time associates that includes: Medical, Vision, Dental, and Life insurance Company-funded Short Term Disability insurance 401(k) with employer matching Paid time off 50% discount at all Terratron food and beverage outlets Worldwide Discounts for Hotel stays! Free parking by Minneapolis/St. Paul Airport Free uniforms Mall of America Discount Booklet Now offering DailyPay! Ask your Recruiter for more details ADP Discounts, including Child Care, Electronics, Tickets, Flights, Rental Cars, and More!! JOB SUMMARY Our Guest Service Representatives serve as our main point of contact for all guest requests. This person is responsible for greeting and assisting our guests. Some things that will be expected are verifying reservation information, financial transactions, and providing excellent guest satisfaction and customer service. If you have the heart to serve and a contagious smile, we want you! Who Are You? You are a guest focused, friendly and outgoing team player You are a highly dependable and organized individual with the ability to multi-task You are professional and like to have fun at work You can communicate verbally and in writing You have the spirit to serve You are motivated and able to work independently What Essential Skills Do You Have? Reliable, self-motivated and responsible time management Available to work a flexible schedule, including weekends, holidays, days and nights Ability to work with cleaning chemicals and maintain sanitary conditions Strong skills in oral and written communication and computer knowledge Cash handling skills This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job DescriptionDescription: The Comfort Inn Vadnais Heights is hiring a Part-time Guest Service Representative - Working the 2nd shift and working 3rd shift/Night Audit when needed. As the friendly face of the property, you will be responsible for providing an exceptional guest experience at all times. You will be the first point of contact for our guests and will provide information and assistance throughout their stay. Our Front Desk Associates are the first impression our guests have with our business, and it is essential that they create a positive first impression with a professional, energetic, and enthusiastic demeanor in order to provide an exceptional guest experience. Hours: 2nd Shift Guest Service Representative: 3pm - 11pm, including weekends. 3rd Shift/Night Audit - 11pm - 7am, including weekends. Must have the flexibility to work holidays. What we offer YOU? Competitive Wages Personal Days Off Bonus Plan Referral programs Holiday pay Travel discounts nationwide at Choice family of hotels Areas for advancement The primary responsibility of our Guest Service Representative is to deliver excellent customer service while interacting with guests during the check-in and check-out procedure. The primary responsibility of our Overnight (11pm-7am) to reconcile and balance all accounts for the hotel on a daily basis, as well as to deliver excellent customer service while interacting with guests during the check-in and check-out procedure The essential functions of the Guest Service Representative/Night Auditor position include: Welcome guest to the hotel and perform the check-in process Thank guests and perform the check-out process Answer all incoming and in-house phone calls Assist callers with making and/or changing reservations Assist all guests as necessary to ensure a positive experience Perform routine daily tasks Assume the position of the Manager on Duty Update all files and reset the system for the following day activity - Night Audit only Excellent knowledge of local attractions and entertainment venues Ability to work while standing for extended periods of time Requirements: Candidates must possess the following knowledge, skills, and abilities: Great attention to detail Thorough organizational skills, proficient in accomplishing all tasks Considerable knowledge of computer systems for registration, reservations and backup systems Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels Ability to read, write, speak and understand the English language to communicate with employees and guests Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts Education/Experience Comparable hotel size and scope of experience preferred

Regions Hospital is seeking an experienced customer service professional to work in an on call position as a Guest Services Rep. As a Guest Services Rep you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of contact by greeting and assisting all individuals entering the hospital to ensure the finest in hospitality and service is consistently provided from entry to exit. *Act as the primary resource for other hospital staff and to perform related duties as assigned. * Enhances Regions' customer service image by addressing the broad spectrum of needs, and/or concern and completes this in a professional, friendly, and efficient manner. Work Schedule: Per Diem Required Qualifications: 1 year of experience in a customer service, patient care or guest service role Preferred Qualifications: Experience in a healthcare setting, security, law enforcement, or behavioral health Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.

Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities! Job Responsibilities Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner Ensures reservations are taken correctly and courteously Must be proficient in computer operating system Available at all times to deal with guest issues in a professional manner Notify General Manager or equivalent immediately of any guest, employee, or cash concerns Supervise property staff as needed Ensure compliance of safety and security standards Reports to the Regional Operations Manager in General Manager absence Responsible for bank deposits in General Manager absence Identify and follow up on life/safety issues and inspection issues Notify General Manager or equivalent immediately of any safety and/or security violations of policy Leave all desk and office areas in a clean and in a neat manner Handle administrative duties as assigned Take responsibility for insuring that property is always clean and free of any trash and debris Skills/Experience Previous hospitality experience preferred but not required Any combination of education and experience equivalent to high school diploma Any other combination of education, training or experience that provides the required knowledge, skills and abilities Ability to read, understand, interpret information found in a variety of reports and other internal hotel information Ability to read, speak, write in an efficient manner in order to interact with guests and staff Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc. Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.) Ability to compose and express thoughts in a clear and concise way to ensure effective communication Ability and flexibility to work long hours on a regular basis and as business conditions demand Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems Mental and Physical Demands Indoor work with hard and carpeted surfaces Standing for eight (8) hour shifts This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Exposure to extreme weather conditions, cold and heat Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time) Use of computer terminal, which requires extensive eye contact with a video display terminal Travel Demands Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance. Perks & Benefits Easy to follow training programs & supportive team throughout the onboarding process Health, dental, vision, life and disability insurance for Full-time Employees 401k with company match PTO for Full-time employees Sundays off and No late shifts! Flexible schedules The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

The Comfort Inn Vadnais Heights is hiring a Part-time Guest Service Representative - Working the 2nd shift and working 3rd shift/Night Audit when needed. As the friendly face of the property, you will be responsible for providing an exceptional guest experience at all times. You will be the first point of contact for our guests and will provide information and assistance throughout their stay. Our Front Desk Associates are the first impression our guests have with our business, and it is essential that they create a positive first impression with a professional, energetic, and enthusiastic demeanor in order to provide an exceptional guest experience. Hours: 2nd Shift Guest Service Representative: 3pm - 11pm, including weekends. 3rd Shift/Night Audit - 11pm - 7am, including weekends. Must have the flexibility to work holidays. What we offer YOU? * Competitive Wages * Personal Days Off * Bonus Plan * Referral programs * Holiday pay * Travel discounts nationwide at Choice family of hotels * Areas for advancement The primary responsibility of our Guest Service Representative is to deliver excellent customer service while interacting with guests during the check-in and check-out procedure. The primary responsibility of our Overnight (11pm-7am) to reconcile and balance all accounts for the hotel on a daily basis, as well as to deliver excellent customer service while interacting with guests during the check-in and check-out procedure The essential functions of the Guest Service Representative/Night Auditor position include: * Welcome guest to the hotel and perform the check-in process * Thank guests and perform the check-out process * Answer all incoming and in-house phone calls * Assist callers with making and/or changing reservations * Assist all guests as necessary to ensure a positive experience * Perform routine daily tasks * Assume the position of the Manager on Duty * Update all files and reset the system for the following day activity - Night Audit only * Excellent knowledge of local attractions and entertainment venues * Ability to work while standing for extended periods of time Requirements Candidates must possess the following knowledge, skills, and abilities: * Great attention to detail * Thorough organizational skills, proficient in accomplishing all tasks * Considerable knowledge of computer systems for registration, reservations and backup systems * Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels * Ability to read, write, speak and understand the English language to communicate with employees and guests * Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts Education/Experience * Comparable hotel size and scope of experience preferred

Hiring Full Time Position Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance) Description for Customer Service Representative/Teller: Citizens Bank Minnesota is looking for a high performing Customer Service Representative who loves working with people and has great attention to detail to take care of clients in our Lakeville Branch. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration. Job Responsibilities for the Customer Service Representative/Teller: Processing of daily financial transactions Opening new accounts Promoting products Providing first call resolution via telephone and electronic correspondences Seeking optimal solutions for client satisfaction Benefits of the Customer Service Representative/Teller: Comprehensive Benefits package including health, dental, vision, and life insurance Short- and Long-Term Disability 401k Plan Paid Time Off Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law. Requirements: Customer Service Representative/Teller Qualifications: High school diploma or equivalent. Computer and mathematical skills Cash Handling experience beneficial but not required Customer service experience beneficial but not required Compensation details: 19-25 Hourly Wage PI7d0f1a607fe1-31181-39154305

Job Title: Billing / Customer Service (will train the right candidate) (Employment/staffing agencies - please do not reach out about this ad. We only hire direct.) Company/Location: Avtec Finishing / New Hope MN Shift: 6a - 3p M-Th + 6a - Noon F Pay: $25.00/hour (DOQ) Signing Bonus: $1500 (current employees are not eligible for signing bonus) We are looking for a candidate that has a high degree of attention to detail, organized, and can follow established billing processes to meet customer and company standards. It is a fast paced environment. Billing is the main focus. Contact with customers occurs when there are billing questions. Billing can get complicated, as each customer's needs are different. Good attendance is critical. ________ At Avtec Finishing, we dont just provide quality metal finishing we take pride in delivering precision, reliability, and outstanding customer care. As a member of our team, youll join a company that values its employees, rewards hard work, and offers opportunities for growth. Why You'll Love Working With Us Regular wage reviews: At 60 days, 6 months, and twice a year thereafter, with the opportunity to earn up to $1/hour more within your first 6 months based on performance. Robust benefits package: Medical, dental, vision, 401k, legal, pet insurance, and more. Company-paid perks: Life insurance, short-term & long-term disability, 401k matching, and training. Time off: Paid holidays, PTO, and Sick Time Extra rewards: Attendance incentives, performance bonuses, and opportunities for advancement. At Avtec, we believe every employee plays a vital role in our success. Thats why we invest in training, career growth, and recognition for your contributions. What You'll Do: As a Customer Service Representative, youll be the go-to liaison between our customers and The Lindgren Group. Youll work closely with our sales, production, and customer service teams to ensure every request is handled with accuracy and professionalism. Key Responsibilities: Accurate and timely billing; reconcile sales orders and invoices Provide support to outside sales reps with customer updates, quality issues, and new opportunities. Partner with internal teams on special handling or shipping requirements. Research and resolve customer credits and complaints. Cross-train in order entry, shipping, quoting, and expediting. Contribute to a culture of dependability, teamwork, and customer-first service. What We're Looking For Education/Experience: High school diploma or GED (preferred), strong computer/data entry skills, previous billing and customer service experience. Skills: Excellent organization, multitasking, and communication skills; ability to stay professional with diverse personalities. Must be able to work as a team and follow established billing processes. Dependability: Reliable attendance is essential we need team members we can count on! Physical Requirements: Able to lift and move 150 lbs. as needed. Language: Must be able to read, write, understand, and speak English Citizenship: Must be a US Citizen or authorized to work in the US Things to consider prior to applying: The Company follows strict security protocols that include securing (lock up) personal mobile devices and access is only allowed during authorized breaks and in authorized areas. Attendance is critical to our success and it is tightly managed. Ready to Join the Team? If youre motivated, reliable, and ready to build a rewarding career with a company that truly values its people, wed love to hear from you. Upload a current resume & answer the questions provided (completing this task provides a little insight into you and helps us determine the best candidates to interview). Thoughtful answers are expected. No need to reach out and verify if the application was received. If you receive an email/text response when you submitted the application, then you'll know it was received. If you are selected for an interview, you will be contacted via text/email. ( As part of our selection process, while onsite for an interview, you MUST PASS A BASIC MATH TEST within 10 minutes to move on to the interview phase.) Expect a response within 14 days of your application. Security: This position operates within a a secure manufacturing facility. All employees must adhere to strict security policies including restrictions on personal electronic devices, access control, and documentation procedures. Equal Opportunity Employer. The Lindgren Group, including Avtec Finishing and Nico Products, is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Veterans are encouraged to apply! Work Authorization / Security Clearance: The Lindgren Group must comply with ITAR (International Traffic in Arms Regulations). These regulations may restrict persons of non-US citizen status from working/participating/observing/or other forms of gathering knowledge about certain activities within the company. Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. For more information on our company, visit:************************ PI3ce2d7bd91ba-31181-39189479

PURPOSE: To act as an ambassador of Mall of America and provide solutions and support to guests so they have a positive experience in and around the Mall. ESSENTIAL DUTIES AND RESPONSIBLITIES: Provide all callers and visitors to the guest service locations with prompt and courteous service. Greet guests in a professional manner, uncover the guests' needs, and problem solve with them. Assist guests with equipment rentals, Mall directions, and general questions about Mall of America. Assist guests with trip planning, including giving guidance about the Mall and surrounding area. Utilize all resources available to fully resolve guests' concerns. Able to accurately perform cash handling procedures, including returns and other transactions, on Mall of America point of sale systems. Assist guests in-person at desks, on the phone, and online chat. Actively listen and respond to guest concerns while maintaining a professional and calm demeanor. Communicate clearly while working in a team environment. Ensure overall cleanliness and safety of the work area, equipment, and rentals. Follow Mall of America procedure to properly catalog and organize lost and found items. Switch and reprioritize tasks based on guest and business need. Persistently troubleshoot and problem solve while working on difficult tasks. Cross train with other Mall departments and regularly be assigned to assist as needed. Work a flexible shift, holidays, events, weekends, and high demand days. Other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Must be at least 16 years of age. Outstanding guest service skills. Excellent listening and written and verbal communication skills. Previous guest service experience preferred. Previous cash handling experience preferred. Strong drive to provide excellent guest experiences and promote MOA LOVE! moments. Proficiency in Microsoft Office Suite. Basic computer literacy skills. Able to adapt to varying situations on a day-to-day basis. PHYSICAL JOB REQUIREMENTS: While performing the duties of this job, the team member will frequently be required to speak and listen to guests in order to understand their needs and communicate a solution. Team member must also possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a guest needs their attention. Specific vision abilities required by this job include frequent close vision, peripheral vision, depth perception, and ability to adjust focus. Team members are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, bright lights, colors, motion, and other visual stimuli. Team member must be able to look at and focus on computer screens for extended periods of time. Walk: Occasionally, about 50% of the time Stand: Frequently, about 75% of the time Sit: Infrequently, about 25% of the time Bend/Stoop: Occasionally, about 50% of the time Kneel/Squat: Infrequently, about 25% of the time Reach Above Shoulders: Infrequently, about 25% of the time Lift: Infrequently, about 25% of the time Push/Pull: Occasionally, about 50% of the time Twist: Infrequently, about 25% of the time Move: Occasionally, about 50% of the time Carry, up to 15lb: Infrequently, about 25% of the time Dexterity: Continuously, about 90% of the time Use of at least one hand Mall of America is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, religion, marital status, genetic information, pregnancy, national origin, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Buck Hill Ski and Snowboard Area is seeking an enthusiastic and customer-focused Guest Services Representative to join our team. In this role, you will be responsible for selling lift tickets, rental equipment, merchandise, gift cards, ski/snowboard lessons and season passes, as well as assisting customers both in person and over the phone. Your primary goal will be to provide exceptional service and ensure a positive experience for all guests. Requirements Sales and Transactions: Sell lift tickets, rental equipment, merchandise, gift cards, and season passes to guests. Operate the POS system to process payments accurately and efficiently. Upsell and promote additional services and products to enhance the guest experience. Ensure all transactions are recorded correctly and maintain accurate sales records. Customer Service: Greet guests warmly and provide information about Buck Hill's offerings and services. Assist customers with their purchases and answer any questions they may have. Address and resolve guest inquiries, concerns, and complaints in a professional and courteous manner. Provide support to guests over the phone and in person, ensuring their needs are met promptly. Administrative Duties: Maintain accurate records of sales, reservations, and guest information. Handle cash, credit, and other payment methods securely and responsibly. Ensure that all necessary paperwork and documentation are completed and filed correctly. Monitor and manage inventory levels of tickets, rental equipment, and merchandise. Facility Management: Ensure the ticket office and surrounding areas are clean, organized, and presentable. Restock brochures, forms, and other informational materials as needed. Communication: Relay important updates and information to guests and team members. Coordinate with other departments to ensure seamless operations and guest satisfaction. Provide clear and concise information regarding lesson times, meeting points, and equipment rentals. Safety and Compliance: Adhere to all Buck Hill Ski and Snowboard Area policies and procedures. Ensure compliance with safety protocols and regulations. Assist with emergency procedures and incident reporting as needed. General Support: Provide general administrative support to the Ticket Office and SnowSports Center teams. Assist with special events and activities as required. Perform other tasks as assigned by the manager to ensure smooth operations. Qualifications Experience: Previous experience in a customer service or sales role is preferred. Experience in a ski resort or recreational facility is a plus. Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in using POS systems and other computer applications. Ability to handle multiple tasks simultaneously and work well under pressure. Physical Requirements: Ability to work in an indoor/outdoor environment. Physical stamina to assist with equipment and participate in various operational tasks as needed. Benefits Employee Season Pass/Buddy Pass 20% off regular-priced Buck Hill merchandise 50% off Main Chalet food purchases Free group lesson for employee while off the clock Salary Description $13.00/hr.

The Desk Attendant provides superior customer service to residents, guests, and vendors; responds promptly to resident inquiries and concerns and resolves issues in a timely efficient manner. Communicates issues, concerns, events to the Desk Attendant Supervisor and Community Manager regarding daily activities of the property. Shift hours are Saturday and Sunday 3:00 p.m.-11:00 p.m. Your Responsibilities: The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty. * Accountability for servicing customers with a focus on the values of FirstService Residential: Do What's Right, Own It, Improve It, Aim High, Build Great Relationships, and Be Genuinely Helpful * Must maintain regular and punctual attendance to required shifts, meetings, trainings and related employment engagements to support position responsibilities and duties. Any alterations to required schedule must be reviewed and approved, in advance by your supervisor. Functions and Responsibilities of Desk Attendant: * While on duty must be in Company approved attire, follow the Company dress code policy, and identification badges and name plate must always be displayed. * Maintain an active presence at the front desk. Provide superior customer service to residents, guests, vendors, contractors. * Respond promptly to resident inquiries, concerns and handle/resolve any issues in a timely and efficient manner. * Maintain a calm and pleasant personality in all types of situations and create great customer service outcomes. Interacts with residents, guests and fellow team members with tact and courtesy. * Adheres to prescribed standard operation procedures covering all aspect of residential operations. * Sort and Label Packages. Monitor package room. * Log all relevant information/events that happen during your shift. * Monitor security cameras, watch for any rule violations, and file appropriate reports * Assess all situations accordingly and contact the on-call managers for emergencies, as necessary. * Be knowledgeable of all the Rules and Regulations and take appropriate action if any deviations are observed. * Read all previous logs and memos and stay informed of events happening at the property. * Communicate any important issues to the Desk Attendant Supervisor, Operations Supervisor and Community Manager. * Manage any special projects assigned to you by the Desk Attendant Supervisor or Operations Supervisor. * Other duties may be assigned as necessary to provide seamless and excellent experience for our internal and external clients. * Follow safety procedures and maintain a safe work environment. Additional Duties & Responsibilities * Practice and adhere to FirstService Residential Global Service Standards. * Conduct business at all times with the highest standards of personal, professional and ethical conduct. * Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies. * May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines. * Ensure all safety precautions are followed while performing the work. * Follow all policies and Standard Operating Procedures as instructed by Management. * Perform any range of special projects, tasks and other related duties as assigned Skills & Qualifications: * High School diploma * Associate or bachelor's degree (Preferred) * Background in service industry or customer service field * Excel, Outlook, and Word experience * Knowledge of customer service principles and practices * Customer service focused and understands the value of a smile * Outgoing and confident personality with consistent professional demeanor, able to manage varying personalities * Collaborative attitude and team player but also must have the ability to work independently * Exceptional interpersonal skills * Computer literacy with knowledge of office software * Exceptional phone etiquette * Knowledge of basic administrative duties and organization skills * Ability to multi-task and prioritize duties * Exceptional communication skills - verbal and written * Attention to detail and accuracy * Highly organized and detailed-oriented * Problem solving skills * Able to take direction * Reliable, punctual, and discreet Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. * Sitting at a desk for extended periods of time * Working at a computer throughout the day (keyboard and mouse use) * Walking around the property. Ability to navigate the property quickly and easily as required to meet the job functions. * Ability to lift to 30 pounds * Bending down * Perform occasional light cleaning tasks. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours may occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs. Compensation: $19 an hour Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.