Guest Service Representative Jobs in Marion, IN

LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology. LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers. Customer Service for Trade Sales Channel at our National Customer Service Center in Westfield. Qualifications Include: Previous success in an Account Management or Customer Service role working with multiple accounts using strong problem solving and organizational skills Proven success to effectively communicate (listening, writing and verbal) across all levels of an organization Demonstrated success managing multiple processes and tasks at a time with strong attention to detail and degree of accuracy A positive attitude and customer centric focus Responsibilities Include: Daily processing and review of orders through manual and electronic means Cross-functional communication with support departments such as transportation and warehousing Strong attention to detail resulting in a high degree of transaction accuracy Moderate to Advanced Excel skills including V-look up Strong analytical and critical thinking skills Strong customer focus and advocacy Excellent written and verbal communication with a focus on quality over quantity Ability to handle multiple tasks/projects simultaneously and prioritize those with the highest business importance Daily communication with customers via phone, e-mail, & web chat regarding inquiries/requests with a requirement to determine appropriate solutions and responses Provision of accurate product technical support to direct customers, sales, end users/consumers, and specifiers for inquiries relative to product application or characteristics Education: High School diploma plus minimum 3 years relevant experience required. AS preferred. Other: Relocation and/or work sponsorship are not available with this position. Hours are Monday - Friday, 9:30 AM - 6:00 PM, with up to three days per week remote.

Description We are seeking a full-time Guest Services Associate at Stilwell Hotel, Carmel by-the-Sea. Guest Services Associates are the first face guests of the hotel see, and they are responsible for interacting with in-house guests, answering phone calls, providing concierge services, prepping coffee, and maintaining the Front Desk clean and organized. Guest Services Associate demonstrate exceptional hospitality in an attentive, friendly, and efficient manner, going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and end with delivering a departure experience that makes guests book their next stay! This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. If you love interacting with people in a positive work environment, apply now! Responsibilities * Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. * Register and orient arriving guests according to property standards. * Be knowledgeable about the property, its programs, amenities, and experiences. * Have a working knowledge of the property's phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listen carefully to caller's requests, and clearly take, date, distribute, or file notes as needed. * Be knowledgeable of your role in the property reservation process. Qualifications * 1+ year of hotel industry experience or related job preferred * Comfortable taking telephone calls and mitigating stressful situations * High school diploma, GED, or equivalent * Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills * Bi-lingual a plus Compensation $18 - $21 hourly About Stilwell Hotel Lark Hotels is a premium hotel development and management company with a portfolio of 50+ branded and independent boutique hotels and 7 full-service restaurants in high-profile destinations in 12 states. Lark Hotels launched its first boutique properties in 2012, and Lark Independent (larkhospitality.com), focused on the management and marketing of independent hotels, in 2020. The company has continued its expansion into the south, west, and throughout the U.S. with a number of new brands, innovative properties, and inspiring designs in development. Stilwell Hotel is the latest addition to this portfolio with its brand new renovated rooms and grounds, and our re-imagined approach to hospitality. The property is a luxury property with an at home feeling. Comfortable, fun and centrally located, Stilwell Hotel is the place to work in down Carmel. Guest Services Representative

Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee Rate Discounts for Hotel Stays Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area’s attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel’s scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel’s rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel #CSR

work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel #CSR

At Good Oil, we pride ourselves in community involvement, integrity, and high moral standards. We look for those same values in our people. Good Oil Company emphasizes commitment and hopes to provide value to the cities and town that have allowed us to become part of their communities. As a Customer Service Representative, you will be responsible for overseeing the daily operations of a gas station. You will interact with people from all over, assisting in their needs, maintaining station organization, and preparing any food to make their every stop a Good stop. If you enjoy making people smile and are looking for a great opportunity, join us today! Good Benefits Competitive pay (paid weekly) Holiday pay, employee discounts and rewards Flexible scheduling Employees receive a fuel discount of $.20/gallon up to 12 gallons per transaction and up to 4 transactions per month!

Job DescriptionBenefits: Bonus based on performance Free uniforms Training & development Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: High School diploma or equivalent required; College course work in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing Ability to read comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met. Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Access to back of house areas of the hotel and sensitive information Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank Interact and occasionally have unsupervised contact with guests and/or colleagues Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets Drive safely on behalf of the company for business reasons Maintain a high level of trust and responsibility Represent the company with certain level of reputation and good character as well as exercise sound judgement Property Details Welcome to Extended Stay America - Fort Wayne - North. Fort Wayne, Indiana is a charming Midwestern town with lots of museums and festivals throughout the year. During your visit, book a suite with Extended Stay America and enjoy convenient amenities like a fully equipped kitchen and more. Company Overview As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan

Job Description Now hiring at the Homewood Suites Carmel! SUMMARY: Responsible for greeting guests, taking reservations, providing guest service and settling guest accounts upon completion of their stay. ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets, checks in, and assigns rooms to guests Promptly and effectively deals with guest requests and complaints Answers phone calls and routes appropriately, takes accurate messages, makes reservations and uses upselling techniques as directed by General Manager or sales team Assists sales and marketing efforts as directed by General Manager Handles confidential information with high integrity Maintains accurate cash, accounting, and reservation records Responsible for all cash and credit card transactions so that drawers balance at the end of each shift Answers guest inquiries about area attractions, hotel services, directions or reservations Conducts wake up calls as requested Records pertinent guest information and issues in log book for opening managers review Keeps communal areas and lobby clean Assists breakfast hosts in replenishing food or supplies and cleaning as directed Assists with laundry as directed Follows company policies and procedures Other duties as assigned by supervisor or management QUALIFICATIONS : Education/Experience: High School Diploma or GED equivalent. Minimum of three months hotel guest service experience or equivalent training and experience. Working Conditions: Will be required to work nights, weekends, and holidays. Will be required to work in a fast-paced environment. Company DescriptionMcNeill Hotel Company is headquartered in Germantown, Tennessee, McNeill Hotels was built on a foundation of trust, pursuit of excellence and making a difference in whatever we do. We espouse the philosophy of ?people serving people be it our guests, our investors, our team members or our brand partners. Servant leadership truly defines our company culture. We focus on select service hotels with a growth strategy based on a mix of new hotel development, meaningful acquisitions and third-party management agreements. We are approved franchisees for both Marriott, Hilton, Hyatt, and Starbucks. We are committed to team member retention. To that end, we offer a comprehensive and rewarding benefits package including vacation pay, paid time off, paid holidays, medical, dental, and vision insurance, short-term and long-term disability insurance, and 401(k). Furthermore, we strongly support and champion internal growth through promotions from within our organization.Company DescriptionMcNeill Hotel Company is headquartered in Germantown, Tennessee, McNeill Hotels was built on a foundation of trust, pursuit of excellence and making a difference in whatever we do. We espouse the philosophy of ?people serving people be it our guests, our investors, our team members or our brand partners. Servant leadership truly defines our company culture.\r \r We focus on select service hotels with a growth strategy based on a mix of new hotel development, meaningful acquisitions and third-party management agreements. We are approved franchisees for both Marriott, Hilton, Hyatt, and Starbucks.\r \r \r \r We are committed to team member retention. To that end, we offer a comprehensive and rewarding benefits package including vacation pay, paid time off, paid holidays, medical, dental, and vision insurance, short-term and long-term disability insurance, and 401(k).\r \r \r \r Furthermore, we strongly support and champion internal growth through promotions from within our organization.

The Guest Relations and CRM Manager is responsible for ensuring world-class guest experiences at Honeywell Arts and Entertainment. This role oversees the daily operations and sales of the Box Office at Eagles Theatre, Honeywell Center, and other market venues while strategically managing the Customer Relationship Management (CRM) system to enhance guest engagement, drive ticket sales, and optimize customer service. The Guest Relations and CRM Manager leads customer service training and drives ancillary sales programs, leveraging data and technology to maximize revenue and guest satisfaction. Essential Duties and Responsibilities (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? Box Office and Ticketing Management: Oversee all ticketing processes, including event setup, on-sale preparation, dynamic pricing, and discount programs in multiple ticketing systems. Manage box office operations, including scheduling, training, and supervising team members to ensure seamless sales and exceptional customer service. Coordinate with external partners and market venues to ensure efficient ticketing operations and build strong relationships for collaborative success. Develop and implement processes to maximize ticket sales through ecommerce channels and optimize overall sales performance. Customer Service Leadership: Lead the development and execution of customer service training programs, fostering a culture of excellence and responsiveness among team members. Implement a guest satisfaction program in coordination with other departments, ensuring alignment with company branding and strategic goals. Ensure readiness for all performances and events by addressing housekeeping, maintenance, and guest service needs promptly. CRM Management and Sales Reporting: Manage the CRM system to enhance guest engagement, track customer interactions, and analyze data for improved sales and service strategies. Provide comprehensive sales reporting across the organization, develop dashboards, and track key performance metrics to inform decision-making and strategic planning. Utilize CRM data to identify trends, segmentation opportunities, and sales prospects; collaborate with the marketing team to execute targeted campaigns and initiatives. Sales and Revenue Growth: Drive ancillary sales programs, develop relationships with area businesses, and other prospects to grow ticket sales revenue and audience engagement Knowledge, Skills and Abilities The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? Adaptable, energetic, creative, positive, personable, and eager to learn Excellent interpersonal communication skills and the ability to make compelling oral and written presentations ? Treats sensitive and/or confidential information appropriately ? Exhibits high levels of integrity, ethical behavior, and professional maturity ? Strong time management skills and attention to detail ? Proficient project management skills ? Aptitude in decision-making and problem-solving ? Ability to reach agreements and consensus despite differing opinions and priorities ? Strong computer skills; Microsoft Office proficiency; CRM experience; Ticketing software: Patron Manager, Salesforce, Ticketmaster, Etix or other ticketing software ? Stays abreast of industry best practices ? Provides assessments and recommendation for the development of future priorities Education and/or Experience Bachelors degree and/or 3-5 years of related experience in management, customer service and cash handling, and CRM training Environment and Physical Demands The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? Office environment ? Utilizing an office desk - sitting, reading, listening or speaking with the ability to move intermittently throughout the day ? Constant walking and standing; frequent bending, stooping and reaching ? Occasionally lift up to 25 lbs. with the ability to push or pull more than 25 lbs. ? Ability to work in a fast paced environment ? Strong sensory skills, such as good eyesight, good hearing, and dexterity ? Ability to operate office equipment, including computers, copiers, fax machines, and phones Other Requirements Position will require overtime including evening and weekend hours

At Woodhouse Spa we define the spa experience with a blend of modern luxury and timeless relaxation. Our spa is designed to be a haven where sophistication meets tranquility, offering a unique escape from the demands of everyday life. We believe that true luxury is about more than just pamperingit's about providing an unparalleled experience that nourishes the body, mind, and spirit. Every detail of our spa is meticulously curated to create an atmosphere of elegance, comfort, and calm. Spa Coordinator Job Description As a member of our Hospitality Team, you will be the face of the Woodhouse brand, the first impression a guest has of our spa. Whether a guest visits us to purchase a gift card, book an appointment, learn about our unique transformative services, or embark on a luxurious retreat, you will help facilitate each guests time at the spa from beginning to end. Our Core Values Lead with a Servant Heart Be the Best You Stay Curious It's all in the Details Show Up Responsibilities Serve as a liaison between the therapists and the leadership team facilitating the flow of information Provide our Woodhouse guests with a WOW factor Opening and closing the spa Greeting our guests and ensuring we are meeting expectations Checking out guests and suggesting retail products and rebooking Answering phones and making confirmation calls to guests Success Candidates Will Demonstrate: Exceptional hospitality/guest service, communication, and interpersonal skills with strong attention to details. Advanced critical thinking and problem-solving skills Administrative skills for scheduling appointments, checking emails, online purchases, and operating the point-of-sale system. Physical strength and stamina to walk or stand for periods of time as the job requires. Organization and time management skills; detail oriented, self-motivated, and able to oversee many projects at one time. Schedule with flexibility to work some evenings and weekends. Our Commitment to You: Competitive Compensation with Monthly Bonus Incentive Paid Time Off Generous discounts on spa services and products We are a company that recognizes, rewards and celebrates with you along the way as you excel and grow in your talents, opportunity will follow you. Come join our Team at The Woodhouse Spa! The Woodhouse Spa is an Equal Opportunity Employer.

Let your passion for discovery become a career. Exploring the world doesn't have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it's a career. At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you! Job Description Completes check in/out procedure with guests while ensuring it is more than a transaction. Ensures proper billing of accounts Helps directs guests around hotel and local area Is a point of contact for all guest requests, complaints, issues, and recovery Qualifications Must have an outgoing personality and able to maintain a smile in you voice. Must be able to multi task by talking with guests and utilizing computer at the same time Background in Hospitality preferred Additional Information All your information will be kept confidential according to EEO guidelines. We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.

Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday

Blue Flame Management is the Best Place to Work with its competitive wages, flexible full-time to part-time hours, and great worldwide hotel discounts! We pride ourselves in having the best training so no matter your experience we can help you! We are looking for the Best Night Auditor in the city! Blue Flame manages three hotels on the Northeast side of Fort Wayne: the Hampton Inn Dupont and the Hilton Garden Inn and Home2 Suites (a dual property location). As a Night Auditor at the hotel, your general responsibilities will be to ensure proper completion of all front office and night audit duties, direct and coordinate the activities of all Nights Shift staff, effectively, properly, and accurately analyze the day's operating results and perform daily assigned duties, and act as the Manager on Duty (MOD). It is preferred that you have a high school diploma or GED, previous Front Desk and auditor experience, have excellent verbal and written communication skills, be organized, efficient, and prioritize work, have a basic level of proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, have good guest relation skills with a strong emphasis on problem-solving techniques, be a team player with the ability to work well in groups, be able to multi-task, and are available to work weekends and holidays if needed. BLUE FLAME HOSPITALITY LLC is an EEO employer - M/F/Vets/Disabled View all jobs at this company

Property #PGH-BMC Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people. Overview Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule and valid driver license required. Previous night auditing experience a plus! PRIMARY PURPOSE OF THE POSITION: The Night Auditor is responsible for verification and auditing of hotel revenues and charge postings, balancing the day's transactions and performing the other duties and reports as assigned by supervisor. The Night Auditor performs daily reconciliation of the day's activity and ensures that all daily reports are generated and daily revenues are balanced. The Night Auditor also prepares arrival report for the next day's arrivals and business activities. ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.) * Balance credit cards to the posting location summaries, obtain all approvals and transmit credit cards nightly. * Balance and audit room and telephone revenue and tax charges for accuracy; resolve any discrepancies; assist in the preparation of all reports relevant to daily revenues. * Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. * Perform required reservation system back-ups during the night audit shift to ensure a current back-up of the hotel files is available. * Run valet vehicles as needed. * Perform check-ins and checkouts and room change procedures in a confident, friendly, efficient, courteous and professional manner. Ensures all information is fully entered into the hotel's reservation system in accordance with reservation. * Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. * Attend to guest complaints, inquiries, and requests and refers unresolved issues to supervisor in a timely manner. * Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. * Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. * In the absence of Bell Person, properly tag and secure luggage left in the custody of Front Desk. Gives copy of the luggage claim ticket to guest. * Ensure that hotel guest requests are coordinated to provide the best in guest satisfaction by maintaining contact via telephone with the other departments such as Reservations, Sales, Housekeeping, Bell and Valet. OTHER FUNCTIONS: * Perform other duties as assigned by supervisor. * Obtain all necessary information when taking room reservations and follow the standard rate-quoting procedure. Qualifications QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. * Ability to handle sensitive, confidential information discreetly and professionally * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger * Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once * Ability to work independently with limited support and minimum supervision * Excellent verbal and written communication skills * Strong detail orientation; ability to set priorities, multi-task and meet deadlines * Strong organizational, problem-solving, and administrative skills * Ability to quickly learn and accurately administer complex processes * Proven ability to work effectively in an unstructured, fast-paced and constantly changing environment * Commitment to excellence and continuous improvement * Versatility, flexibility, and a willingness to work with multiple priorities with enthusiasm * Strong computer skills

Job Description Primary Location Helen Brown Natatorium Salary Range $12.50 - $12.50 / Per Hour Shift Type Part-Time

Fairfield by Marriott Indianapolis Carmel of Schahet Hotels is seeking a Night Auditor to join our growing team. Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, including, but not limited to, registration, checkout, and cashiering. About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits Insurance Medical Dental Vision VPS PTO Employee Discount Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and provide any promotional items to each guest checking in Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met Cover other areas of hotel as needed Document any guest accidents by completing the accident report form Complete the maintenance log whenever a complaint is reported Maintain all areas of the front desk Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Qualifications High School diploma/GED required Some college preferred Good accounting and math skills Experience handling cash, credit card procedures, and use of math concepts EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love's! Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department. FUNCTIONS: Maintain a safe and clean facility. Greet customers, address vehicle service needs, and document issues. Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments. Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns. EXPERIENCE: Experience: 6 months in customer service or sales preferred. Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations. SKILLS AND DEMANDS: Excellent communication and interpersonal skills with a customer satisfaction focus. Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment. Strong organizational and multitasking abilities with attention to detail. Effective teamwork skills. Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Our Culture Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. The Love's Family of Companies includes: Gemini Motor Transport, one of the industry's safest trucking fleets. Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.

Fairfield by Marriott Indianapolis Carmel of Schahet Hotels is seeking a Night Auditor to join our growing team. Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, including, but not limited to, registration, checkout, and cashiering. About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits Insurance Medical Dental Vision VPS PTO Employee Discount Employee Assistance Program 401K w/ Match Life Insurance Referral Bonus Program Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and provide any promotional items to each guest checking in Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met Cover other areas of hotel as needed Document any guest accidents by completing the accident report form Complete the maintenance log whenever a complaint is reported Maintain all areas of the front desk Take the initiative to greet guests in a friendly and warm manner Other duties as assigned Qualifications High School diploma/GED required Some college preferred Good accounting and math skills Experience handling cash, credit card procedures, and use of math concepts EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.