Customer Equipment Service/ Senior Seamer Service Representative
Guest Service Representative Job 26 miles from Medina
CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals.
DIVISION:
Crown's Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit.
LOCATION: Home Based with Travel - Midwest or Eastern Region of the US.
POSITION OVERVIEW:
(Traveling Maintenance Role) This position will provide technical support for the customers of our North American Food Division. They will ensure our customer's equipment and can filling processes are running effectively and help them to troubleshoot any issues that may develop when they are using our steel and aluminum cans to fill their products.
DUTIES AND RESPONSIBILITIES:
The key responsibilities for this role are as follows:
• Ensure that customers are able to satisfactorily close food cans and ends by setting customer seaming (closing) equipment to achieve sound double seams. Diagnose and correct seam defects and seaming machine problems on increasingly sophisticated equipment.
• Respond to customer requests for both general and emergency break down assistance in order to restore customers output to planned levels.
• Arrange pro-active visits to customers to analyze customer seam results or carry out independent checks and provide advice as necessary. Commission new equipment and carry out repairs, inspections and subsequent on-site overhauls of closing equipment.
• Maintain good internal/external communications and keep manager updated on field developments and competitor activity. Identify opportunities to provide training for customer's personnel where new equipment or technology is being installed or where several improvements are needed.
• Submit customer service reports and time sheets in a timely manner; record all activities for the above accountabilities.
Typical tasks performed by CES at customers:
• Double seam tear down / evaluation
• Double seam tear down documentation
• Seamer set up
• Seamer adjustments
• Seamer troubleshooting
• Seamer audits
• Seamer repairs
• Seamer rebuilds
• Seamer installation (mechanical - no electrical)
• Seamer removal
• Assist with product trials / testing
• Assist with product quality problems
• Assist with Double Seam training
• Gather and report information on tooling - equipment - product - processes etc.
• Install tooling - equipment
H.S. Diploma with technical training
5-10 years of experience in manufacturing or other machine maintenance
Experience with can closing equipment preferred but not required
Effective interpersonal skills and the ability to interact with employees at all levels
Proven computer skills with a complete understanding of Word , Excel and Outlook
Strong mechanical aptitude with technical training in equipment and machinery repair and maintenance
Effective communication skills, both verbal and written
Ability to travel up to 70-80%, both driving and flying
Effective time management skills and the ability to balance multiple projects at one time
Crown offers competitive pay, including a $500 sign-on bonus, paid OT, and comprehensive benefits including free company-paid health insurance for employees and company-matched 401(k). Crown will also provide a company car.
Sawmill Creek Resort Front Desk Agent
Guest Service Representative Job 49 miles from Medina
$14.25/hour
Ages 18+
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Sawmill Creek. You'll also…
Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
Answer guest questions in person and on the phone.
Collect and record all charges as well as perform general office procedures.
Learn and utilize the hotel Property Management System.
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
Must be at least 18 years of age
Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals
Ability to provide exceptional guest service
Ability to work nights, weekends, and holiday periods to meet business needs
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law
By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs.
See Cedar Fair - Charlotte Terms & Conditions at ******************************* and Privacy Policy at ********************************* and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Personal Lines Customer Service Rep
Guest Service Representative Job 8 miles from Medina
Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required. Great career opportunity with room for advancement, educationally and professionally.
Customer Service Representative
Guest Service Representative Job 10 miles from Medina
Responsibilities
Discuss services with customers both in person and over the phone
Take or enter orders
Enter customer complaints in notes
Enter sample requests
Send proofs and samples out for approval.
Enter specs for approved items and archive artwork
Match P.O prices and items to art/rerun items
Enter dollar value to bookings log
Enter ship date requests
Qualifications
Experience in a Customer Service position for a packaging or printing manufacturer
Experience communicating with customers, vendors and sales representative regarding orders
Knowledge of OMS systems or similar systems is a plus
Knowledge of data entry into MS Excel and other types of software as needed
Customer Service Representative
Guest Service Representative Job 12 miles from Medina
People Architects is proud to recruit for a Customer Service Representative!
Our client, a private equity backed mid-market contract manufacturer, that supplies high-quality custom-machined components to the world's most advanced industrial technology companies. They are committed to excellence in everything they do and value the dedication, creativity, and expertise of their team. If you are seeking to join a company that is in high growth mode and one that values integrity, teamwork, and excellence, please apply today!
We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, ensuring their needs are met with efficiency, professionalism, and care. The ideal candidate will excel in problem-solving, communication, and maintaining a positive customer experience.
Key Responsibilities:
Respond promptly to customer inquiries via phone, text, email, and chat.
Provide product and service information, addressing questions and concerns effectively.
Process customer orders accurately and ensure timely follow-up on order status.
Coordinate with internal departments to address and resolve order issues or delays.
Handle customer complaints with patience and professionalism, striving for swift resolution.
Document issues and escalate complex cases to the appropriate team members as necessary.
Build and maintain strong relationships with customers by understanding their needs and preferences.
Identify opportunities to provide additional value through product recommendations or service enhancements.
Maintain detailed records of customer interactions, transactions, and feedback.
Generate reports to track customer service performance metrics and trends.
Actively contribute ideas to improve customer service processes and overall satisfaction.
Stay up-to-date on company products, services, and policies to provide accurate information.
Qualifications (Required and Preferred):
Bachelor's degree preferred.
1+ years of experience in customer service, preferably in manufacturing or related industries.
Excellent verbal and written communication skills.
Strong problem-solving and organizational abilities.
Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
Ability to multitask and thrive in a fast-paced environment.
Positive attitude, empathy, and a customer-first mindset.
High attention to detail and commitment to accuracy.
Team player with a proactive and solution-oriented approach.
We are committed to a diverse and inclusive workplace. People Architects and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants for employment with any of People Architect's clients will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.
*no external agencies/3rd parties.
Customer Service Representative
Guest Service Representative Job 26 miles from Medina
Deliver Excellence: Customer Service Representative Needed!
Are you passionate about helping others and providing top-notch customer service?
We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction.
Responsibilities
Respond to customer inquiries via phone, email, or chat promptly
Provide accurate information about products, services, and policies
Resolve customer issues effectively and efficiently
Document customer interactions and maintain detailed records
Coordinate with internal teams to address customer needs
Participate in team workshops and professional development programs
Identify opportunities to enhance the customer experience
Qualifications
Excellent communication skills, both verbal and written
Strong problem-solving abilities and attention to detail
Proficiency with customer service software and basic computer skills
Ability to work in a fast-paced environment and manage multiple tasks
High school diploma or equivalent; additional education is a plus
Previous experience in customer service is preferred
Benefits
Opportunities to work with clients across the US
Career growth and advancement within a dynamic company
Collaborative team culture focused on customer satisfaction
Access to workshops and ongoing professional development
Join us in delivering exceptional customer service. Apply today!
Customer Service Representative
Guest Service Representative Job 17 miles from Medina
Customer Service Rep
Onsite in Brecksville
Contract to Hire
$20-23/hr
This is an outstanding career opportunity with our medical device client located in Brecksville, OH! They are adding to the team to meet their growing demands.
Customer service representatives process orders, provide information about products and services, and handle customer complaints.
JOB RESPONSIBILITIES
The primary function is to receive purchase orders and enter sales orders into ERP database Microsoft Dynamics. Ensure that the order entry, shipping, and billing information is accurate for each order. Verify product, price, freight terms, credit terms, and other conditions of sale.
Manage time effectively. Enter a large volume of orders and respond promptly to customer inquiries. Attention to detail and accuracy is paramount.
Set up new customers in ERP system, verify tax status, and coordinate credit applications and tax exemption forms with accounting.
The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone. Some product knowledge is required to converse with customers.
Research, navigate and independently locate answers from webpages and resources (e.g. DFU) in a variety of situations.
Effectively manage incoming calls from buyers and direct customers, and handle them appropriately and promptly.
Verify order status and all related aspects for fulfillment of customers' sales orders.
Involves verification of customer pricing relating to price lists, products, and product sales to customers.
Handle complaints or returns received directly from our customers, or through other internal departments. The complaint/return process has many steps and will require a high attention to detail.
After training you will be expected to troubleshoot customer product issues over the phone.
Ensure that all responses are timely and inquiries or complaints receive the necessary resolution and follow up.
Possess a strong work ethic and team player mentality as this position requires all customer service representatives to work together. Ability to coordinate workload with teammates is a must.
EDUCATION AND EXPERIENCE NEEDED
Job requires proficient communication, organization, & computer skills, emphasizing excellent external and internal customer communication skills. Must be able to work independently, accurately, and be detailed oriented. Prior experience with ERP system Microsoft Dynamics will be given strong consideration.
High School Diploma
3 years experience with customer service in a B2B or consumer/distribution environment.
Ability to effectively communicate in a positive and comprehensive manner
Strong phone contact handling skills and active listening
Ability to multi-task, prioritize, organize, and manage time effectively. Able to manage multiple priorities.
Strong interpersonal skills and the ability to work in a team environment as well as independently
Detail-oriented, quality conscious, and a self-starter with organizational skills.
Computer Literacy: Ability to function in a multisystem Microsoft environment-using Word, Outlook, intranet, and the internet.
Empathy/Customer Service: Customer-focused behavior, exhibits a helping approach that includes listening, patience, respect and empathy for another's position.
ERP or Microsoft Dynamics is a plus, but not required.
We are excited about this opportunity and you will be too! We look forward to hearing from you!
Client Service Professional - 401K
Guest Service Representative Job 13 miles from Medina
Regular Your opportunity
At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. When you join us as a Client Service Professional in our Participant Services team, youre starting your career with a firm that will champion your development in a collaborative, growth-focused environment. In this role, your work has a direct impact on the lives of clients; our goal is that through providing best-in-class service, and caring enough to ask the difficult questions, you can earn the trust and dedication of our participants. Your daily interactions will be through inbound phone calls with participants of employer-sponsored retirement plans, providing guidance and solutions, as well as long-term investing options. As you build your knowledge and skills with ongoing classroom and hands-on training, you will become a subject matter authority on retirement products and services, consulting with participants in retirement plans to identify needs and offer solutions that can change their futures. If you are looking to launch your career in financial services in a role where your growth and work is critical and valued, this may be the opportunity for you.
NOTE: The office is located at 4150 Kinross Lakes Parkway, Richfield OH. This position has an April 7th, 2025 start date. Shifts are assigned between 8:00 AM and 7:15pm Eastern; Monday - Friday and available for hybrid work post training.
#campus
What you have
If youre not a finance expert, thats okay! People coming from many different experiences have found tremendous success here at Charles Schwab. This position provides a mix of instructor-led classroom training, mentoring, and on-the-job-learning in your first year.
Required Qualifications
Flexibility to work Monday-Friday any time between 8:00am 7:15pm Eastern based on contact center needs
Preferred Qualifications
Strong candidates will have robust written and verbal communication skills. These are vital to the consultative process when recommending appropriate solutions while also educating our participants.
1 year experience using computer applications at work or school
Superior listening skills when analyzing account information to better understand client needs
Focused analytical skills and attention to detail to adhere to policies, procedures, and guidelines
Ability to adapt and implement changes as market and business conditions evolve
Receptive to mentoring and feedback for continuous improvement
Bilingual in Spanish is a plus
Active and valid Series 7 & 63 license is beneficial but not required
If you are not licensed and would like to obtain FINRA licenses, we have outlined a path for you to pursue your career interests
Whats in it for you
At Schwab, were committed to empowering our employees personal and professional success. Our purpose-driven, supportive culture, and focus on your development means youll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
RequiredPreferredJob Industries
Other
Front Desk Guest Service Representative
Guest Service Representative Job 19 miles from Medina
Job Title: Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position is critical to ensure quality service to our guests and upholding hotel standards, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.
Duties and Responsibilities
● Welcome guests with friendly greeting and smile and perform all guest related services. (i.e. wake up/courtesy calls; handle concerns/complaints/requests; provide coffee/newspaper and location information; keep lobby clean and orderly).
● Handle reservation requests; check guests in/out; handle guest accounting and cashier functions.
● Make, change and monitor reservations; review and report rate availability using the front desk computer system; update and monitor room status, promote future sales.
● Maintain confidentiality of guest information and pertinent hotel data.
● Perform daily cash count; prepare bank deposit and review of audit packages.
● Complete reporting for daily occupancy/revenue, weekly inn operations, expenditures ledger and update corporate memorandum and/or operations manuals.
● Communicate with Inn Management and other GSRs, as needed, about problems, requests and/or concerns regarding guests or rooms.
● Work with housekeeping to communicate checkouts, stay-overs, sleepers, skips, rooms cleaned and rooms in need of maintenance.
● Cross train in all front desk shifts and other departments in the hotel; Train new hires in front desk functions.
● Night Audit shift requires daily reconciliation of transactions and preparing audit package for hotel Management approval.
● Comply with all OSHA standards.
● Provide special services for guests upon request.
● Assist in coordinating special events (i.e. holiday gatherings, bus tours, on-site, etc.).
● Performs other duties as assigned.
Qualifications
● 1-2 years in a previous customer service position preferred.
● Basic office skills (i.e. math, cash handling, computer skills, timekeeping, etc.).
● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
● Must be able to easily and frequently change from one task to another while operating a computer and/or switchboard and work with minimal supervision.
● Basic English communication (verbal and written) skills are required.
● May be required to work nights, weekends, and/or holidays.
Working Conditions
Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets. The employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
* Able to comfortably lift 50 lbs
Front Desk Guest Services Representative
Guest Service Representative Job 26 miles from Medina
As a member of the Front Desk Team, you'll bring your warm smile, genuine excitement and a friendly / welcoming spirit to all of our guests.. The ideal applicant will display great customer relations skills and take initiative to greet guests in a friendly manner. The Front Office ensures consistent quality of customer service is provided to all guests. Front Desk Clerk needs to communicate client specifications and requests to appropriate operational departments. The ideal candidate will be an excellent ambassador for the hotel and our guests while maintaining a consistent high level of professionalism and positive hospitality level to ensure our property is successful.
CORE JOB RESPONSIBILITIES
Register and assign rooms to guests of the hotel without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
Compute bill, collect payment and make change for guests. May post charges such as room, food, liquor or telephone etc.
Answer, receive and transfer incoming calls/outgoing calls, messages, faxes utilizing appropriate means i.e. telephone, fax, switchboard, computer.
Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guests with check out payments or charges.
Verify customers' credit, and establish how the customer will pay for the accommodation as stated in the SOP. Account for all cash and make deposits in accordance with hotel and company policies.
Answer inquiries pertaining to hotel services, registration of guest and shopping, dining, entertainment and travel directions. Record guest comments or complaints, referring guests to managers as necessary.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer.
Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications
All other duties as assigned or needed.
Job Requirements
HS Diploma or equivalent
Minimum 1 year experience in Front Desk, Reservations, OR, an equivalent combination of education and experience preferred.
Possess a valid driver's license.
Be able to stand continuously up to 8 hours per shift and ability to lift up to 25 lbs.
Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare moderately complex mathematical calculations without error.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
FOUR POINTS BY SHERATON CLEVELAND AIRPORT is an EEO employer - M/F/Vets/Disabled View all jobs at this company
PM Front Desk Agent
Guest Service Representative Job In Medina, OH
Job Summary: We are looking for an attentive, engaging, and service-oriented hotel PM Front Desk Clerk (3pm-11pm) to join our team. Hotel Front Desk Clerks are the first in-person contact for hotel guests realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Front Desk Clerk is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors. Benefits
Vacation Pay
Holiday Pay
Medical and Dental Insurance
401k Retirement Plan
Hotel Discounts
Responsibilities
Thoroughly understand and implement the hotel brand service culture.
Assist hotel guests efficiently, courteously, and professionally at all times.
Promptly and effectively deal with hotel guest concerns or issues and see that all are met to the hotel and guest satisfaction in a timely manner.
Make hotel reservations, check hotel guests in and out, post guest charges.
Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
Be a great communicator to various departments and management on guest comments and concerns.
Have full knowledge of hotel safety and emergency procedures.
Follow all required company cash and credit card procedures.
Other duties as assigned.
Qualifications
High School diploma or GED preferred
One year of hospitality experience preferred
Customer service experience preferred
Attention to detail
Ability and flexibility to work various shifts including evenings, weekends, and holidays
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Guest Service Agent
Guest Service Representative Job 18 miles from Medina
Job Details Full-Time/Part-Time High School $13.50 - $15.00 Hourly Any Hospitality - HotelDescription
The Front Desk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. This individual often provides the first point of contact for guests and is responsible for creating an excellent first impression.
Essential functions
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
All hotel features/services, hours of operation.
All room types, numbers, layout, decor, appointments and location.
All room rates, special packages and promotions.
Daily house count and expected arrivals/departures.
Room availability status for any given day.
Scheduled in-house group activities, locations and times.
All hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the Front Desk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable front desk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.
Other duties as assigned
Qualifications
Education & experience
High school diploma or equivalent
Prior hospitality experience required
Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities.
Previous experience with Windows, Office, and StayNTouch or similar property management system.
Work conditions
Must be able to stand on feet throughout the shift, with intermittent periods of walking
Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).
Requirements
Must be authorized to work in the United States
Must be able to communicate effectively in English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
Front Desk Agent
Guest Service Representative Job 18 miles from Medina
FULL-TIME $16/HOUR
OPEN AVAILABILITY REQUIRED
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Property Details
.
Set just off I-77, our friendly hotel is located in Fairlawn on the northwest side of Akron, Ohio. An indoor pool, free WiFi access, and a fully equipped kitchen in all suites highlight this hotel in Akron. The Summit Mall is 1.9 mi away from the hotel. Suites include a flat-screen cable TV and coffee maker at Homewood Suites by Hilton Akron/Fairlawn. Kitchens include a dishwasher, stove top, and microwave.
At the Akron Homewood Suites you will find a 24-hour mini-market, free newspapers, and a complimentary grocery delivery service. The property offers free parking.
We have studio or one-bedroom suite equipped with modern furnishings and thoughtful amenities. Our suites offer complimentary internet access, flat-screen HDTVs and full kitchens, stocked with plates, cookware and silverware. Anyone can host a meeting or training event for up to 47 people at this extended-stay hotel in Akron, OH in our 1,624 sq. ft. boardroom, and print documents in the business center.
We offer a complimentary hot full breakfast each morning and a complimentary evening social in our Lodge, Monday through Thursday
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Guest Service Agent - Part-time
Guest Service Representative Job 26 miles from Medina
**$500 Sign On Bonus will be paid out after successfully completing 30 days of service**
**$500 Retention Bonus will be paid out after successfully completing 90 days of service**
We are looking for our next great team member to join us on our front office team. We offer FREE parking, competitive Paid Time Off, paid holidays, an amazing benefits package including generous employer medical & dental contribution, paid life insurance, vision & much more. We also offer Hilton discounts Worldwide!
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
Front Desk Agent- 2nd shift
Guest Service Representative Job 26 miles from Medina
Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital's Ahuja Medical Center, Tri-C East's campus, MGM Casino, ThistleDown Racino and numerous museams including the Rock & Roll Hall of Fame, as well as the area's premier shopping and *********************** talented team of professionals have yet again led us to a TripAdvisor Certificate of Excellence. We want to build on that momentum and continue hiring only the best in the business. If you're looking to grow as part of a strong team, come see what we can offer you for your career! Cleveland Marriott East boasts 298 guest rooms, 13,000 sq ft of event space, M Club, restaurant, and a bar.
Overview
About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.
This is a 2nd shift posiition that works 3-11:30pm. Starting hourly rate is $15 per hour and as a full time position will include health, dental, and vision with employee contribution, PTO, 401k w/match, free uniform, and uniform care daily credits.
What You'll Do:
* Greet and welcome guests upon arrival, creating a positive first impression.
* Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
* Manage reservations, answer guest inquiries, and address complaints promptly.
* Maintain a clean and organized front desk area.
* Provide accurate information about the hotel, rooms, rates, and amenities.
* Process payments and manage cash transactions accurately.
* Coordinate with housekeeping and maintenance to ensure smooth operations.
* Promote teamwork and contribute to a friendly, safe work environment.
* Perform other duties as assigned.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for career growth and advancement.
* A supportive and dynamic team environment.
* Ongoing training and development programs.
Qualifications
What You'll Bring:
* A friendly and professional demeanor with excellent communication skills.
* Strong organizational skills and attention to detail.
* A passion for customer service with a positive, can-do attitude.
* Ability to multitask and remain calm under pressure.
* Previous experience in hospitality or customer service is a plus but optional.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* Proficiency in hotel management software and Microsoft Office is a plus.
Compensation Range
The compensation for this position is $15.00/Hr. - $15.00/Hr. based on qualifications and experience.
Front Desk Agent - Metropolitan at the 9 Hotel
Guest Service Representative Job 26 miles from Medina
Job Title: Front Desk Agent Division: Rooms Department: Guest Services Reports to: Front Office Supervisors, Front Office Manager FLSA Status: Non-Exempt Summary: Represents the hotel to the guests and ensures the highest level of customer service by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Greets and assists all guests during arrival and departure. *
2. Provides courteous guest services by responding promptly and efficiently to inquiries, requests, and complaints. *
3. Processes all reservations and cancellation requests in a timely manner. *
4. Maximizes room revenue and occupancy levels through suggestive selling techniques. *
5. Handles the departments accounting of money, receipts, guest accounts, and other forms of credit, and operates the department's cash register. *
6. Maintains information and communication sources such as room inventory, telephone information, log book, hotel directories, and operates switchboard to handle customer inquiries, wakeup calls, and the paging of guests. *
7. Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests. *
8. Provides assistance to other departments of the hotel to contribute to its smooth operation. *
Position Requirements Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software and internet software.
Education/Experience:
High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills, and Other Abilities:
• Customer/client focused
• Stress management and composure skills
• Ability to act thoroughly
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, use hands, and talk or hear. The employee is frequently required to walk. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus, and ability to see color.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and vibration.
The noise level in the work environment is usually moderate.
Front Desk Agent
Guest Service Representative Job 34 miles from Medina
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Access to back of house areas of the hotel and sensitive information
Demonstrated ability to handle cash prepare and deposit cash drops secure and balance bank
Interact and occasionally have unsupervised contact with guests and/or colleagues
Access and control to sensitive areas in the hotel premises including Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
Drive safely on behalf of the company for business reasons
Maintain a high level of trust and responsibility
Represent the company with certain level of reputation and good character as well as exercise sound judgement
Property Details
Guests of our recently built pet-friendly Canton location enjoy the close proximity to the Belden Village Mall, ProFootball Hall of Fame, McKinley Monument, and the First Ladies Museum. Our hotel is also located near the Rover Pipeline construction project with special rates available. The Canton area also boasts the Canton Museum of Art, the Classic Car Museum, the Harry London Chocolate Factory, as well as Gervasi's Vineyard. Staybridge Suites Canton is also 35 miles from Sugarcreek Ohio, the center of Ohio's Amish Country. While visiting the Canton area, our guests enjoy large luxurious suites that feature full kitchens and spacious work spaces. Staybridge Suites Canton offers free laundry facilities, a fully equipped Fitness Center, a heated indoor pool, an outdoor barbecue pavilion, and a 24-hour convenience store. All guests will enjoy our free breakfast buffet and may join us for complimentary Socials Monday through Wednesday evenings. We look forward to the opportunity to make Staybridge Suites Canton our guests' home away from home.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details
Medical Dental and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Hotel Front Desk Agent
Guest Service Representative Job 29 miles from Medina
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Senior Seamer Service Representative
Guest Service Representative Job 26 miles from Medina
Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following:
Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes.
Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion.
Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer.
Provide double-seaming training for customers.
Requirements for this position would include the following:
High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus
Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)
Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.).
Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments.
Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)
Effective communication skills, both verbal and written as well as proven presentation skills.
Ability to clearly and effectively interact with customers on a variety of levels.
Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem.
Ability to work overtime during the week and week-ends based on customer needs.
Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
Sawmill Creek Resort Front Desk Agent
Guest Service Representative Job 27 miles from Medina
$14.25/hour
Ages 18+
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Sawmill Creek. You'll also…
Check guests in and out of Sawmill Creek and answer any guest questions or concerns throughout their stay.
Answer guest questions in person and on the phone.
Collect and record all charges as well as perform general office procedures.
Learn and utilize the hotel Property Management System.
Responsibilities:
Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
Must be at least 18 years of age
Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals
Ability to provide exceptional guest service
Ability to work nights, weekends, and holiday periods to meet business needs
Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law
By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs.
See Cedar Fair - Charlotte Terms & Conditions at ******************************* and Privacy Policy at ********************************* and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************