Guest service representative jobs in Mount Pleasant, SC - 336 jobs
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Guest Service Representative
Night Auditor
Guest Services Agent
Front Desk Agent
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Guest Service Representative
Mt Pleasant 4.6
Guest service representative job in Charleston, SC
The Nothing Bundt Cakes (NbC) GuestServiceRepresentative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The GuestServiceRepresentative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The GuestServiceRepresentative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guestservice experience at a bakery, restaurant or retail store is a plus.
Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$21k-24k yearly est. Auto-Apply 60d+ ago
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Member Service Representative II - Full-Time - North Summerville
Navy Federal Credit Union 4.7
Guest service representative job in Summerville, SC
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 113 Grandview Dr, Summerville, South Carolina 29483
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
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Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$26k-34k yearly est. 1d ago
Guest Services Representative
Hendrick 4.3
Guest service representative job in North Charleston, SC
Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Performs opening and closing GuestServices procedures.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Directs phone calls to the appropriate person
Takes accurate messages.
Directs customers to the appropriate person or department.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with GuestServices Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core GuestsServices reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitor facility)
Provides new hire Customer Management training when requested
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
o Accounting
o Automotive
o Business
o Human Resources
o Information Technology
Desired Work Experience:
√ up to 3 years
o 3-5 years
o 5+ years
Education/Experience:
Previous customer service experience desired. Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses:
o Valid Driver's License
o Automobile Salesperson License
Computer Skills:
Intermediate skills in Microsoft Office Products. Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company
personnel.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.
Environment Demands:
Duties are performed primarily in the showroom or outdoor sales lot. Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. Due to the nature of this position, employee may be exposed to various work environments.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *************************************************************************
$21k-26k yearly est. Auto-Apply 60d+ ago
Guest Services Representative (Concierge)
MUSC (Med. Univ of South Carolina
Guest service representative job in Charleston, SC
The GuestServicesRepresentative reports to the Manager of GuestServices. Under general supervision, the GuestServicesRepresentative covers inpatient and outpatient House Concierge units and information services areas. In addition, this role provides a high level of customer services while offering support and quality services to meet the needs of the patients, patient family members, visitors, guest and nursing/clinical team members.
In order to achieve optimal satisfaction for all customers, this position ensures patient comfort and facilitates hotel accommodations, access to Chaplain and community social services for patients, family members and visitors. The GuestServicesRepresentative also functions as the liaison between the patients, family members, visitors, guests and the clinical team members within the department.
Meets key performance metrics for area and demonstrates compliance with policies/processes.
Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes.
Performs other duties as assigned.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000451 CHS - GuestServices
Pay Rate Type
Hourly
Pay Grade
Health-19
Scheduled Weekly Hours
40
Work Shift
Minimum Requirements:
High School Degree or Equivalent
Work Experience:
0-6months
Additional Job Description
Physical Requirements:
NOTE: The following descriptions are applicable to this section: 1) Continuous - 6-8 hours per shift; 2) Frequent - 2-6 hours per shift; 3) Infrequent - 0-2 hours per shift
Ability to perform job functions while standing. (Frequent)
Ability to perform job functions while sitting. (Frequent)
Ability to perform job functions while walking. (Frequent)
Ability to climb stairs. (Infrequent)
Ability to work indoors. (Continuous)
Ability to work from elevated areas. (Frequent)
Ability to work in confined/cramped spaces. (Infrequent)
Ability to perform job functions from kneeling positions. (Infrequent)
Ability to bend at the waist. (Frequent)
Ability to squat and perform job functions. (Infrequent)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
Ability to reach in all directions. (Frequent)
Possess good finger dexterity. (Continuous)
Ability to fully use both legs. (Continuous)
Ability to fully use both hands/arms. (Continuous)
Ability to lift and carry 15 lbs. unassisted. (Infrequent)
Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent)
Ability to lift from 36 inches to overhead 15 lbs. (Infrequent)
Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
Ability to see and recognize objects close at hand or at a distance. (Continuous)
Ability to match or discriminate between colors. (Continuous) *(Selected Positions)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
Ability to work in a latex safe environment. (Continuous)
* Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions)
* Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions
* Ability to be qualified physically for respirator use, initially and as required. (Continuous)
(Selected Positions)*
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
$20k-26k yearly est. 35d ago
Guest Services Representative
Element By Marriott North Charleston
Guest service representative job in North Charleston, SC
Element by Marriott North Charleston hotel is seeking an energetic, outgoing, customer service pro to fill our GuestServicesRepresentative position. As a GuestServicesRepresentative, you'll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package.
About Us
At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.
PASSIONATE - Passionate with the spirit to serve.
EXCELLENCE - Committed to excellence that inspires results.
ADAPTABLE - Adjust, adapt, and overcome.
COMMUNITY - Creators of a collaborative community invested in growth.
HUMBLE - Humble, trustworthy, and transparent.
They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.
What you'll do
Provide outstanding service while checking guests in and out.
Be a guest advocate by responding to requests and concerns with a sense of urgency and empathy.
Process payments for guests and make necessary changes/updates to their accounts.
Enter and update reservation information in the system.
Collaborate with other departments to communicate information about room availability and status.
Maintain the front desk ensuring the area is clean, welcoming, and organized.
Why Element by Marriott North Charleston hotel:
Competitive Salary: We believe in recognizing and rewarding our team members for their hard work.
Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career!
Nationwide hotel employee rates at select properties.
Medical, Dental, and Vision coverage.
Paid vacation time.
401k Retirement Plan.
EDUCATION AND EXPERIENCE
Preferred 1 year of customer service experience.
Exceptional verbal and written communication skills.
Ability to cultivate a productive team that embodies PEACH.
Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand for prolonged periods of time.
Must be able to lift up to 50 pounds.
Must be able to navigate various departments of the organization's physical premises.
TRAVEL:
Less than 5%
AFFIRMATIVE ACTION/EEO STATEMENT:
Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
ADDITIONAL INFORMATION:
This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
$20k-26k yearly est. 10d ago
Guest Service Representative
LBA Hospitality
Guest service representative job in North Charleston, SC
Job DescriptionDescription:
Provides excellent guestservice in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.
Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.
PREREQUISITES
Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.
Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.
Requirements:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge:
Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled
Skills:
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills
Abilities:
Multi task, remain associate and guestservice centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude
SPECIFIC RESPONSIBILITIES
Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.
WORKING CONDITIONS/SPECIAL REQUIREMENTS
This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.
POSITIONS FOR POSSIBLE ADVANCEMENT
Assistant General Manager
GuestService Manager
GuestService Supervisor
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
$20k-26k yearly est. 8d ago
Guest Services Representative
Element 4.5
Guest service representative job in North Charleston, SC
Element by Marriott North Charleston hotel is seeking an energetic, outgoing, customer service pro to fill our GuestServicesRepresentative position. As a GuestServicesRepresentative, you'll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package.
About Us
At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.
PASSIONATE - Passionate with the spirit to serve.
EXCELLENCE - Committed to excellence that inspires results.
ADAPTABLE - Adjust, adapt, and overcome.
COMMUNITY - Creators of a collaborative community invested in growth.
HUMBLE - Humble, trustworthy, and transparent.
They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.
What you'll do
Provide outstanding service while checking guests in and out.
Be a guest advocate by responding to requests and concerns with a sense of urgency and empathy.
Process payments for guests and make necessary changes/updates to their accounts.
Enter and update reservation information in the system.
Collaborate with other departments to communicate information about room availability and status.
Maintain the front desk ensuring the area is clean, welcoming, and organized.
Why Element by Marriott North Charleston hotel:
Competitive Salary: We believe in recognizing and rewarding our team members for their hard work.
Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career!
Nationwide hotel employee rates at select properties.
Medical, Dental, and Vision coverage.
Paid vacation time.
401k Retirement Plan.
EDUCATION AND EXPERIENCE
Preferred 1 year of customer service experience.
Exceptional verbal and written communication skills.
Ability to cultivate a productive team that embodies PEACH.
Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand for prolonged periods of time.
Must be able to lift up to 50 pounds.
Must be able to navigate various departments of the organization's physical premises.
TRAVEL:
Less than 5%
AFFIRMATIVE ACTION/EEO STATEMENT:
Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
ADDITIONAL INFORMATION:
This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
$22k-28k yearly est. 9d ago
Guest Services Agent
Naman Hotels
Guest service representative job in Mount Pleasant, SC
We are currently searching for the best and brightest in the customer service industry to fill our Customer Service Agent role.
Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance.
Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guestservice oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must.
$21k-27k yearly est. 60d+ ago
Full Time PM Guest Service Agent
Lexima
Guest service representative job in Charleston, SC
Introduction:
We are seeking a friendly and professional GuestService Agent to join our team at our hotel. The FGuet Service Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$21k-27k yearly est. 4d ago
Guest Service Agent
Tara Investments
Guest service representative job in Charleston, SC
Job Description
GuestService Agent
Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel
Reports to: Director of Rooms
Join the Legacy of Live Oak!
As we are preparing to open the doors to Charleston's newest luxury destination, we are seeking experienced and motivated GuestService Agents to join our team. This role is ideal for an outgoing and hospitable individual with a commitment to excellence in both hospitality and guest experience.
JOB OVERVIEW
The GuestService Agent plays a key role in setting the tone for an exceptional guest experience. As the first point of contact, the GuestService Agent is responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and resolving guest inquiries with professionalism, efficiency, and warmth.
JOB RESPONSIBILITIES
The GuestService Agent is responsible for front desk responsibilities at the hotel. This involves attending to guest needs and following standard operating procedures within the Property Management System. Other responsibilities include:
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
Audit and balance reports from the day shift.
Schedule guest wake-up calls and reservations for the following day
Verify that all shift work has been completed as outlined on shift checklist
Respond to guest inquiries, concerns and complaints as needed
Communicate to all departments as needed
Answer phones and place reservations
Balance cash drawers and record receipts
Email shift report to all team members
Must be able to work flexible shifts that includes mornings, evenings, weekends, and holidays.
Full Time and Part Time availability
BENEFITS
Family Focused Culture
Development and Promotion Opportunities
Competitive Pay
Health, Vision, Dental and Supplemental Insurance
Paid Vacation and Holiday Pay
401k
Uncapped Employee Referral Program
$21k-27k yearly est. 2d ago
Front Desk Agent
Davidson Hospitality Group 4.2
Guest service representative job in Charleston, SC
Property Description
Hotel Bella Grace is a boutique hotel located in historic Charleston, South Carolina, offering exciting job opportunities for hospitality professionals looking to be part of a unique and upscale team. Joining our team means becoming part of a hospitality brand known for its commitment to exceptional guestservice and distinctive accommodations. The hotel boasts a prime location in the heart of Charleston's historic district, with easy access to popular attractions, shopping, and dining, making it a sought-after destination for both business and leisure travelers. As a team member, you will have the opportunity to work in a charming and sophisticated environment, providing personalized service to discerning guests. Hotel Bella Grace values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded in a truly distinctive setting.
Overview
Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Summary:
Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction
Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!
Qualifications
Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$23k-27k yearly est. Auto-Apply 37d ago
Guest Services Agent
Avocet Hospitality Group
Guest service representative job in Folly Beach, SC
Job Description
Do you want to work at an island escape with 24/7 ocean views, frozen drinks, fresh coastal cuisine, and blissed-out beach vibes? Submit your application for our GuestServices Agent opening and find out what it truly means to be a part of the Tides Folly Beach team.
Compensation: $16.00 per hour
Location: 1 Center St, Folly Beach, SC 29439
MAIN DUTIES AND RESPONSIBILITIES:
Register guests and assign rooms. Accommodates special requests whenever possible.
Assist in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Know the location and types of available rooms as well as the activities and services of the property.
Coordinate room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.
Maintain guest room key storage, and maintains and supervises access to safe deposit boxes.
File room keys ( only for manual room key hotels)
Know how to use front office equipment.
Process guest check-outs.
Perform cashier related functions like posting charges to guest accounts.
Follow procedures for issuing and closing safe deposit boxes used by guests.
Work closely with the housekeeping department in the keeping room status reports up to date and coordinate requests for maintenance and repair work.
Use proper telephone etiquette.
Perform cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
Use proper mail, package, and message handling procedures and record details in the courier Mail Register.
Advise guests of any messages, mail, faxes, etc. received for them.
Inform guests of the room safe and mini-bar key and room key procedures.
Issue parking passes/validate valet parking tickets.
Communicate services and amenities of the hotel to guests.
Obtain proper identification for tax-exempt guests and attach the form to the registration card.
Direct Bell Person to escort guests and transport their luggage to the room.
Read and initial the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attend department meetings.
Report any unusual occurrences or requests to the manager or assistant manager.
Know all safety and emergency procedures, and are aware of accident prevention policies.
Maintain the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
Advise guests of any messages, mail, faxes, etc. received for them.
SUPERVISORY RESPONSIBILITIES:
NONE
JOB REQUIREMENTS:
Education: High school graduate or equivalent. Must speak, read, write, and understand the primary language used in the workplace. Must be able to speak and understand the primary language used by the guests who visit the hotel.
Experience: Prior hotel-related experience desired.
Skills:
To ensure success as a guestservice agent, an individual should be totally customer-centric and have good listening skills.
Possess good problem-solving skills with attention to details.
Ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner.
Willing to take on additional responsibilities whenever there is a need, and should be able to build a professional and healthy relationship with the internal members as well as customers.
Comfortable working in a team environment and should be able to motivate others to deliver quality services to their guests.
Possess good marketing skills to promote the services of their hotel, thus leading to better business.
WORKING CONDITIONS:
The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equipment to Be Used: Phone, computer, walkie talkie, printer.
Physical & Mental Requirements:
Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds.
Work Environment:
Achieving results by having fun
Positive Values
Relaxed, yet productive atmosphere
Commitment to Excellence
Open and Honest Communication
Cooperation, Support and empowerment
Positive reinforcement
High accountability
EOE / DFWP
$16 hourly 19d ago
Night Auditor - Part Time Weekends
Wentworth Mansion
Guest service representative job in Charleston, SC
With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, The Wentworth Mansion is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of Southern hospitality.
The night audit consists of verifying that charges are correct on guest folios, posting daily room charges, processing deposits on future reservations, reconciling the day's credit card charges, closing the day's credit card batch, and posting relevant charges to guest folios. Night audit is the only employee on staff for the entire shift and is thus additionally responsible for all concierge, bell, and housekeeping services overnight. Night audit is expected to assist with guest requests in all aspects, including check-in and check out, reservations calls, and assistance with any other issues.
Part Time position - must be available Friday and Saturday evenings
Responsibilities:
Completing all steps of the night audit process
Compiling and collating all night audit reports and paperwork and delivering paperwork to necessary parties
Preparing coffee service, collecting breakfast cards, delivering newspapers, and preparing paperwork for the morning concierge.
Answer all incoming phone calls and assist as necessary, including taking room reservations. The audit is not expected to make reservations for tours or restaurants but should be able to make appropriate recommendations.
Handle all steps of the check-in and check-out process, both as concierge and bell.
Create the housekeeping sheet from assignments sent by the housekeeping manager.
Responsible for the security of the building including the ability to handle fire alarm procedures and non-guests not welcomed during night hours.
Ensure all public spaces are clean and orderly before the end of the shift.
Responsible for informing relevant staff of any potential problems that must be handled during the daytime, as well as sending out an end-of-shift report for all front desk and management staff.
Night Audit Requirements:
An ideal night auditor should be comfortable working alone without any assistance.
Must be able to positively interact with guests in a cordial and congenial manner
Must be detail-oriented and able to catch any errors or discrepancies in the computer system. The organization is a key aspect of the job.
Must be available to work the 11 pm-7 am shift and be available on weekends and holidays.
Familiarity with Windows operating system, Microsoft Office products, email, and multi-line phone systems required
Previous hotel or audit experience is preferred.
Familiarity with Charleston restaurants and events is also preferred.
The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance completing this application, please contact our Human Resources Department.
$24k-30k yearly est. 3d ago
Night Auditor
Homewood Suites Mount Pleasant
Guest service representative job in Mount Pleasant, SC
The Night Auditor is responsible for overseeing the overnight operations of the hotel, balancing the day's financial transactions, and ensuring that all guestservices are provided efficiently during the night shift. This role involves performing front desk duties, reconciling accounts, and ensuring a safe and quiet environment for guests.
Key Responsibilities
Nightly Accounting and Reporting
Reconcile and balance daily financial transactions, including room charges, food and beverage sales, and other hotel services.
Prepare and distribute daily reports, such as the daily revenue report, occupancy report, and other financial summaries for management review.
Ensure that all transactions are accurately posted in the hotel's property management system (PMS).
Conduct nightly audits of guest accounts, checking for discrepancies and resolving any issues.
Front Desk Operations
Perform check-in and check-out procedures for late arrivals and early departures, ensuring all guest information is accurately recorded.
Handle guest inquiries, reservations, and requests during the overnight shift, providing courteous and professional service.
Monitor and respond to guest needs, ensuring a quiet and restful environment throughout the night.
Manage the front desk area, ensuring it is clean, organized, and stocked with necessary supplies.
Security and Safety
Conduct regular security checks of the hotel premises, ensuring that all doors are locked, and the property is secure.
Respond to any security or emergency situations, following hotel protocols and notifying the appropriate authorities if necessary.
Ensure that all safety procedures are followed, including fire safety and emergency evacuation plans.
Report any suspicious activity or security concerns to the management team immediately.
GuestService and Relations
Provide exceptional service to all guests, handling any issues or complaints that arise during the night shift.
Assist with any special requests or accommodation, ensuring that guests have a comfortable and pleasant stay.
Maintain a friendly and professional demeanor when interacting with guests, creating a welcoming atmosphere.
Ensure that all guest concerns are documented and communicated to the morning shift for follow-up if necessary.
Administrative Duties
Prepare end-of-day procedures and ensure that all financial data is accurately processed and recorded.
Assist with administrative tasks such as preparing invoices, processing payments, and updating guest records.
Review and process any wake-up calls, late check-outs, or special requests for the following day.
Support other hotel departments as needed during the night shift, ensuring seamless operations.
Other duties as assigned to meet the needs of the property and comply with Brand standards.
Qualifications:
High school diploma or equivalent; additional education in hospitality management or accounting is a plus.
Previous experience in a front desk, accounting, or night audit role within a hotel is preferred.
Strong numerical and analytical skills, with experience in handling financial transactions and reconciliations.
Proficiency in property management systems (PMS) and accounting software.
Excellent communication and customer service skills, with the ability to handle guest issues professionally.
Ability to work independently and manage time effectively during overnight shifts.
Strong attention to detail and commitment to accuracy.
Working Conditions:
Overnight shifts, including weekends and holidays.
Ability to work independently in a quiet, low-traffic environment.
Physical stamina required for standing, walking, and occasionally lifting items (up to 25 lbs).
Benefits:
Competitive salary and potential for bonuses.
Employee discounts on hotel stays.
Opportunities for career growth and development within the hotel.
The statements in this job description are intended to represent key duties and the level of work being performed. They are not intended to be ALL responsibilities of the job.
Crossroads Hospitality, LLC is an Equal Opportunity/Affirmative Action Employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply.
View all jobs at this company
$24k-30k yearly est. 60d+ ago
Hotel Front Desk Agent
Innventures Hotel Mgmt Co 3.4
Guest service representative job in North Charleston, SC
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - FRONT DESK AGENT
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
A TYPICAL DAY:
Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay.
Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
Support the goals of the hotel through teamwork and collaboration with all departments.
REQUIREMENTS:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$23k-28k yearly est. Auto-Apply 60d+ ago
Night Auditor Part-time
Aileron Management LLC 3.9
Guest service representative job in North Charleston, SC
Description:
The Residence Inn Charleston North/Ashley Phosphate is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties.
$500 sign-on bonus paid at 3 months and 6 months of employment!
The Job
A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions.
Job Duties Include:
Perform nightly balancing duties
Process daily paperwork
Complete shift reports
Provide guests with excellent service throughout the night
Occasionally tidy up the lobby and take out the trash
What would make me successful in this role?
Affinity for working independently
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
Marriott Brand Hotel Discounts
Requirements
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
About Us
The Residence Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
Our hotel is just outside of the historic district and offers convenience to Joint Base Charleston, North Charleston Coliseum, Northwoods Mall and Goose Creek.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Requirements:
Required Skills & Experience
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$24k-29k yearly est. 13d ago
Guest Service Representative
Mt Pleasant 4.6
Guest service representative job in Charleston, SC
At Nothing Bundt Cakes, we refer to our guestservicesrepresentatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$21k-24k yearly est. Auto-Apply 60d+ ago
Guest Services Representative (Concierge)
MUSC (Med. Univ of South Carolina
Guest service representative job in Charleston, SC
Are you ready to join an awesome team and make a real difference? As a GuestServicesRepresentative, you'll be the friendly face that welcomes and assists our patients, ensuring they have the best experience possible. You'll report to the Manager of GuestServices and help facilitate accommodations, provide information, and assist with wayfinding.
If you love helping people and thrive in a dynamic environment, we want you on our team!
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC000451 CHS - GuestServices
Pay Rate Type
Hourly
Pay Grade
Health-19
Scheduled Weekly Hours
40
Work Shift
The GuestServicesRepresentative reports to the Manager of GuestServices. Under general supervision, the GuestServicesRepresentative covers inpatient and outpatient House Concierge units and information services areas. In addition,this role provides a high level of customer services while offering support and quality services to meet the needs of the patients, patient family members, visitors, guest and nursing/clinical team members. In order to achieve optimal satisfaction for all customers, this position ensures patient comfort and facilitates hotel accommodations, access to Chaplin and community social services for patients, family members and visitors.
The GuestServicesRepresentative also functions as the liaison between the patients, family members, visitors, guests and the clinical team members within the department.
Additional Job Description
Education:
High School Degree or Equivalent
Work Experience:
0-6months
Physical Requirements:
Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
$20k-26k yearly est. 35d ago
Guest Services Agent
Naman Hotels
Guest service representative job in North Charleston, SC
We are currently searching for the best and brightest in the customer service industry to fill our Customer Service Agent role.
Naman Hotels is a leading hotel management company that offers numerous opportunities for growth and success in the hospitality industry. We are committed to the personal growth and achievement of each individual employee. We offer many great benefits that include annual increases, paid time off, hotel discount, medical, dental, and life insurance.
Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guestservice oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must.
$21k-27k yearly est. 60d+ ago
Night Auditor Part-time
Aileron Management 3.9
Guest service representative job in North Charleston, SC
Full-time Description
The Residence Inn Charleston North/Ashley Phosphate is looking for a part-time, Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties.
$500 sign-on bonus paid at 3 months and 6 months of employment!
The Job
A typical shift for a Night Auditor starts in the late evening and goes through the early morning. You will be performing routine balancing duties, daily paperwork, and shift reports related to the hotel's business transactions.
Job Duties Include:
Perform nightly balancing duties
Process daily paperwork
Complete shift reports
Provide guests with excellent service throughout the night
Occasionally tidy up the lobby and take out the trash
What would make me successful in this role?
Affinity for working independently
Ability to work in a fast-paced environment
Attention to detail
Availability to work a flexible schedule: weekends, and holidays
Benefits
401(k) with company match
Employee Assistance Program
Referral Program - Earn $500 for referring someone
Employee Recognition Program - earn gift cards
Employee discounts
On-Demand Pay - Access to earned wages before your regular paycheck
Double-time pay on Company holidays - 7 per year
Marriott Brand Hotel Discounts
Requirements
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
About Us
The Residence Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!
Our hotel is just outside of the historic district and offers convenience to Joint Base Charleston, North Charleston Coliseum, Northwoods Mall and Goose Creek.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Requirements
Required Skills & Experience
Attention to detail
Hotel experience preferred
Night Audit experience preferred
Ability to work weekends and holidays
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary Description $16/hour
$24k-29k yearly est. 60d+ ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Mount Pleasant, SC?
The average guest service representative in Mount Pleasant, SC earns between $18,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Mount Pleasant, SC
$23,000
What are the biggest employers of Guest Service Representatives in Mount Pleasant, SC?
The biggest employers of Guest Service Representatives in Mount Pleasant, SC are: