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Customer Service Representative
Esquire Bank 4.4
Guest service representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
$40k-55k yearly 14h ago
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Customer Service Representative
Russell Tobin 4.1
Guest service representative job in Port Washington, NY
Russell Tobin's client is hiring a Customer ServiceRepresentative in Port Washington, NY
Employment Type: Contract
Pay rate:
English Speaker - $17.50
French Speaker - $20
Responsibilities:
Answer incoming calls and process customer orders.
Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly.
Resolve customer complaints while maintaining composure and professionalism.
Document customer interactions accurately and track call types.
Follow up with customers regarding order status, shipping, and stock availability.
Maintain support service levels consistent with Luxottica's standards.
Perform all other duties as assigned.
Requirements:
High school diploma or equivalent.
Minimum 1 year of experience in customer service, hospitality, or call center environments.
Excellent telephone etiquette and communication skills (verbal and written).
Strong PC skills including Microsoft Office (Word, Excel) and internet navigation.
Ability to prioritize tasks, manage time efficiently, and work well in a team environment.
Demonstrated listening and comprehension skills.
Nice to have:
Higher education degree.
Experience using SAP.
Knowledge of optical products and industry terminology.
Bilingual in French.
Benefits that Russell Tobin offers:
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$31k-37k yearly est. 2d ago
Customer Account Representative Manufacturing
Arcmed
Guest service representative job in Danbury, CT
***Must have Manufacturing Experience***
The Customer Account Representative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer Account Representative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Account Representative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects.
Entering orders and confirming changes in Arcmed's ERP system. Sending confirmations to customers promptly.
Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions.
As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account.
Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers
EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS
At least 3-5 years' customer service experience in a manufacturing company.
Bachelor's Degree or equivalent desired.
Strong attention to detail and organization skills required.
Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values.
Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Take a hands-on approach to finding solutions to problems.
Excellent ability to communicate orally and in writing in English.
Well-developed literacy, numeracy, and computer skills with a technical aptitude.
Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations.
COMPUTER AND SOFTWARE REQUIREMENTS
Experience with Epicor ERP is a plus.
Microsoft: Office 365; SharePoint; Teams; and OneNote preferred.
Ability to operate media equipment such as tablets, smartphones, and other electronic equipment.
Ability to work with general office equipment.
Ability to work with and understand databases is necessary and the ability to learn technical skills.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT
Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job.
Must have enough endurance to perform tasks over extended periods of time.
Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties.
Must be able to listen and respond to questions and instructions.
Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship
.
The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
$33k-44k yearly est. 1d ago
Customer Service Representative
Amphenol RF
Guest service representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer ServiceRepresentative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer ServiceRepresentative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
$30k-38k yearly est. 14h ago
Online Customer Service Representative
London Jewelers 3.5
Guest service representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer servicerepresentative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 14h ago
CALL CENTER REPRESENTATIVE $21/HR - IMMEDIATE HIRE
Teksystems 4.4
Guest service representative job in White Plains, NY
*IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED, START NEXT WEEK* *OPPORTUNITY TO WORK WITH ONE OF THE LARGEST INSURANCE/RETIREMENT BENEFIT ORGANIZATIONS IN THE AREA* *MONDAY - FRIDAY 11AM-8PM SHIFT (MUST BE OPEN TO WORKING THE OCCASIONAL SATURDAY)* *WHITE PLAINS, NY (IN OFFICE, NOT REMOTE)*
*$21/HR*
*Qualifications:*
* 1 year of call center customer service experience
* Microsoft office proficient
* Type 35 WPM
*Responsibilities:*
-Field calls from clients & customers regarding pension plans, healthcare plans, and financial information
-Receive upward of 100-150 calls per day
-Enter customer info/conversation info into database while fielding inbound call
-Field calls with the utmost level of customer service
-Inbound phone calls
-Pension plans, Disability,
-High volume calls
-Enter customer information
- Answer and direct incoming calls in a high volume of call switchboard environment
- Ability to answer with a defined script and an enthusiastic manner and time
- Multi-tasking and clerical support as assigned by department
*Job Type & Location*This is a Contract to Hire position based out of White Plains, NY.
*Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in White Plains,NY.
*Application Deadline*This position is anticipated to close on Jan 28, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-20 hourly 2d ago
Guest Service Rep - Hampton Inn White Plains/Tarrytown
Graduate Hotels 4.1
Guest service representative job in Elmsford, NY
Schulte Companies is seeking an energetic, experienced, and hands on GuestServiceRepresentative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$27k-32k yearly est. 3d ago
Part-Time Guest Service Representative (GSR)
Old Greenwich Service Station
Guest service representative job in Old Greenwich, CT
We are a reputable Service Station actively seeking professional, enthusiastic, and eager-to-grow Part-Time GuestServiceRepresentatives (GSR) for our car wash located in Old Greenwich, CT. If you are passionate about customer service and excited about promoting our services and membership programs, we want to meet you!
Responsibilities:
Promote and inform customers of our services and membership programs
Provide exceptional customer service
Assist customers with their car wash needs
Maintain a clean and organized work environment
Qualifications:
Professional and enthusiastic attitude
Excellent communication and customer service skills
Eagerness to learn and grow within the company
Previous experience in a similar role is a plus
Join our team and become part of a growing company that values its employees and customers!
Job Type: Part-time (20 hour week)
Base Pay Rate: $17.00 - $19.00 per hour (
plus
unlimited earning potential with commissions and bonuses).
Benefits:
Employee assistance program
Employee discounts
Free parking
Sick Pay
Referral program
Schedule:
Aproximately 20 hours per week
Morning, Afternoon, & Evening Availability
Weekend & Holiday Availability
Supplemental Pay:
Bonus opportunities
Commission opportunities
Tips
Ability to Commute:
Old Greenwich, CT 06870 (Required)
Work Location: In person
$17-19 hourly Auto-Apply 5d ago
Guest Service & Player Reward (GSPR) Representative
Jake's 58
Guest service representative job in Islandia, NY
Core Responsibilities:
Implement programs, special events, giveaways, promotions as directed by Marketing Department.
Marketing sales including but not limited to telemarketing, face to face interaction, emailing, etc.
Ability to service all guest in a professional, timely and efficient manner.
Ensure work area appears professional, clean, and inviting to guests
Ability to explain contests, drawings, promotional giveaways, and player's club benefits to guests as detailed in approved gaming submissions.
Monitor the gaming floor to identify registered players or prospective players.
Accountable to understand and comply with all regulatory guidelines, submissions, policies, and procedures.
Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
Adhere to the marketing plan set forth by the Sr. Director of Marketing, by implementing promotions and giveaways as directed, reviewing necessary information to achieve a successful event.
Escalate guest complaints and issues immediately to GuestService and Player Rewards Supervisor.
Maintain strict confidential guidelines concerning all guest interactions and records.
Complete all necessary paperwork in a timely manner.
Must Role Model Company guestservice program.
Other duties as assigned.
Qualifications/Requirements:
High School Diploma or GED required.
Must be able to obtain a New York State Gaming license.
Guestservice experience preferred.
Experience in casino marketing preferred.
Equivalent combination of education and experience will be accepted providing the required skills and knowledge for successful performance.
OTHER
Working knowledge of Microsoft Word and Excel
Excellent guestservice skills required
Excellent verbal skills required
Ability to multitask and work in a fast-paced environment.
Ability to perform successfully under pressure.
Organizational and time management skills required.
Regularly required to work in front of a computer
Manual dexterity for data entry/typing duties
Able to lift and carry up to thirty pounds occasionally
Occasional bending, reaching, climbing on step stool, lifting
Able to stand for up to 8 hours a day
Frequent exposure to, and utilization of, computer
Ability to lift and carry up to 30 pounds frequently.
Weekends, holidays, and Swing Shifts may be required
$27k-34k yearly est. 60d+ ago
Part-Time Guest Service Agent
The Northport Hotel
Guest service representative job in Northport, NY
Benefits:
Flexible schedule
Free food & snacks
Free uniforms
Paid time off
Training & development
Health insurance
Part-Time GuestService Agent We are seeking a friendly, detail-oriented GuestService Agent to deliver exceptional service during check-in, throughout each guest's stay, and at checkout. This part-time position typically ranges from 16 to 24 hours per week, with flexible scheduling based on business needs. The role includes Night Audit shifts (11:00 PM - 7:00 AM) as needed. Weekend and holiday availability is required.
The ideal candidate is dependable, professional, and passionate about creating memorable guest experiences.
Qualifications:
High School diploma or equivalent required; college coursework or hotel experience preferred.
Computer experience and strong communication skills are essential.
PMS (Property Management System) experience is a plus.
Ability to multitask and maintain a friendly, professional demeanor at all times.
Must be able to lift up to 15 lbs and stand during the entire shift.
Key Responsibilities:
Greet and assist guests, ensuring a positive experience.
Handle check-ins, checkouts, and inquiries about hotel services.
Manage reservations, rate quoting, and follow cash handling policies.
Complete shift checklist, balancing paperwork and ensuring accuracy.
Be knowledgeable about hotel services, promotions, and emergency procedures.
Maintain cleanliness and organization at the Front Desk.
Apply now to join our team at Northport Hotel! Compensation: $19.00 - $21.00 per hour
The Northport Hotel is a brand new boutique hotel in the heart of historic Northport NY. We offer 26 luxury rooms that feature 5 star amenities and a service experience to match. We are proud to be the home of our 170 seat casual fine dining restaurant serving lunch, brunch, pre theater and dinner 7 days per week. We are guided by our mission and vision statements to provide extraordinary guest experiences to all who visit us. To do this we are looking for team members that love to serve others, work in a team first environment and enjoy continually striving to be the best to join the team. If you feel you can make a positive impact on each guest who visits the hotel, we would like to speak to you. We offer competitive wages & benefits, clear vision on our why we are who we are, respect for each and every team member, training and an inclusive environment.
$19-21 hourly Auto-Apply 60d+ ago
Flexible Schedule Front Desk Agent - Norwalk
NFC Amenity Management 3.8
Guest service representative job in Stamford, CT
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
We are seeking candidates who work effectively independently and thrive in a fast-paced environment. Making eye contact and being welcoming are essential! The FLEX Front Desk Associate will be cross-trained to work at multiple locations. This will be an on-call or as-needed position. This is where you set your availability and select pickup shifts as they become available.
*Reliable transportation is required for this position.*
Generally, this position pays between $16.50 and $23 per hour, but details can be discussed in an interview.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Duties & Responsibilities (including but not limited to the following)
Provide a Warm Welcome and Fond Farewell to all residents and their guests.
Provide knowledgeable, comprehensive information on the surrounding areas.
Interact with clients in a manner that demonstrates genuine sincerity and appreciation.
Coordinate requests for dry cleaning pickup and drop-off, pet walking, housekeeping, and grocery delivery.
Advise residents and guests of any appropriate rules and regulations established by the property management.
Present a professional appearance by adhering to Company Uniform and Grooming Standards.
Perform at the highest level of Customer Service and continually seek ways to Wow all clients by exceeding their expectations and delivering exceptional hospitality.
Facilitate contractor arrivals and departures, as well as visits from realtors, potential homebuyers, and renters.
Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management, and residents/guests.
Follow the property-specific system to receive and sign for resident packages, ensuring efficient delivery.
Performs miscellaneous job-related duties as assigned.
Follow all procedures for resident, guest, and vendor access.
Accurately record time and attendance in the Company's time record-keeping system.
Adhere to all Company Polices as indicated in the Employee Handbook and Property-specific regulations.
Be knowledgeable of all emergencies and safety procedures.
Check out our website at nfcam.com and join our Social Networks:
*****************************************************
https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be authorized to work in the United States. Re-hire eligibility for former employees is determined by past employment performance and/or status.
#ZR
At the time of this ad, the pay offered is $20.00 per hour. The rate ranges from $16.50 to $23.00 per hour, depending on location and shift.
$16.5-23 hourly 60d+ ago
Part-Time Night Auditor | Red Roof Plus | Garden City, NY
PM New 2.8
Guest service representative job in Westbury, NY
What You'll Do:
Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day.
Some of your nightly duties include:
Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests.
Answer guests' questions about the hotel services and amenities.
Where You've Been:
We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$37k-46k yearly est. 11d ago
Guest Services Agent - Full Time
River Link Hotels
Guest service representative job in Elmsford, NY
Days Inn Elmsford & Motel 6 is hiring for a hotel GuestServiceRepresentative to serve as our guests' first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
The more flexible your availability is, the more hours we will have available.
Responsibilities
* Perform all check-in and check-out tasks
* Manage online and phone reservations
* Inform customers about payment methods and verify their credit card data
* Register guests collecting necessary information (like contact details and exact dates of their stay)
* Welcome guests upon their arrival and assign rooms
* Provide information about our hotel, available rooms, rates and amenities
* Respond to clients' complaints in a timely and professional manner
* Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
* Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
* Upsell additional facilities and services, when appropriate
* Maintain updated records of bookings and payments
Skills
* Work experience as a Hotel Front Desk Agent, Receptionist or similar role
* Experience with hotel reservations software, like Hotel Key and SynXis
* Understanding of how travel planning websites operate, like Booking and TripAdvisor
* Customer service attitude
* Excellent communication and organizational skills
* Degree in hotel management is a plus
$30k-38k yearly est. 60d+ ago
Guest Services Agent - Full Time
Days Inn/Motel 6 Elmsford
Guest service representative job in Elmsford, NY
Job Description
Days Inn Elmsford & Motel 6 is hiring for a hotel GuestServiceRepresentative to serve as our guests' first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
The more flexible your availability is, the more hours we will have available.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Hotel Key and SynXis
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
$30k-38k yearly est. 12d ago
Guest Services Agent
Meyer Jabara Hotels 4.1
Guest service representative job in White Plains, NY
Job Title: GuestService Agent Department: Front Office Reports To: Front Office Manager, Assistant General Manager Operate the functional areas of guest registration, bell services, telephone services, and guest reservations to ensure guest satisfaction and maximize hotel profitability. Primary Responsibilities:
The major responsibility is to operate the functional areas of guestservices, i.e., resolving guest complaints to the satisfaction of the guest; responding promptly to any guest request for service, using the hotel's computer system for reservations, scheduling, or other guest related services, and answering the hotel telephones courteously and efficiently.
Maintains a “can do” and a “guests first” attitude at all times.
Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations
Attends scheduled training sessions within the hotel as dictated by the brand and the hotel management.
Ensures adherence to procedures for guest and associate security and emergency procedures as established.
Abides by established procedures for hotel accounting, credit control, handling of financial transactions, and security of monies.
Requirements:
Previous hotel GuestService experience strongly encouraged.
Must be willing to work a variety of AM/PM/overnight, weekend and holiday shifts
Requires strong command of the English language to include speaking, reading and writing. Bilingual a plus.
Requires strong organizational skills.
Must be able to multi-task and work independently.
Able be able to be on your feet/stand for long periods of time.
Excellent people skills, listening skills, and an energetic personality.
Meet/exceed customer and team expectations; a true desire to satisfy the needs of others in a fast paced environment
Must possess basic computer skills, i.e., Microsoft Word and Excel, Internet Explorer, etc.
Cash handling experience strongly desired.
Able to lift, pull, or carry items weighing approximately 50 pounds
Qualificiations:
Education/Experience: High School Diploma or Equivalent
Skills: Interpersonalskills, Computer aptitude, Communication, Organizational, and Customer serviceorientation
$31k-37k yearly est. 36d ago
Hotel Front Desk Agent - Hyatt LI
Huntremotely
Guest service representative job in Hauppauge, NY
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Pay: $20 Per Hour
$20 hourly 3d ago
Part-Time Guest Service Representative (GSR)
Old Greenwich Service Station
Guest service representative job in Old Greenwich, CT
Job Description
We are a reputable Service Station actively seeking professional, enthusiastic, and eager-to-grow Part-Time GuestServiceRepresentatives (GSR) for our car wash located in Old Greenwich, CT. If you are passionate about customer service and excited about promoting our services and membership programs, we want to meet you!
Responsibilities:
Promote and inform customers of our services and membership programs
Provide exceptional customer service
Assist customers with their car wash needs
Maintain a clean and organized work environment
Qualifications:
Professional and enthusiastic attitude
Excellent communication and customer service skills
Eagerness to learn and grow within the company
Previous experience in a similar role is a plus
Join our team and become part of a growing company that values its employees and customers!
Job Type: Part-time (20 hour week)
Base Pay Rate: $17.00 - $19.00 per hour (
plus
unlimited earning potential with commissions and bonuses).
Benefits:
Employee assistance program
Employee discounts
Free parking
Sick Pay
Referral program
Schedule:
Aproximately 20 hours per week
Morning, Afternoon, & Evening Availability
Weekend & Holiday Availability
Supplemental Pay:
Bonus opportunities
Commission opportunities
Tips
Ability to Commute:
Old Greenwich, CT 06870 (Required)
Work Location: In person
$17-19 hourly 26d ago
Part-Time Guest Service Agent
The Northport Hotel
Guest service representative job in Northport, NY
Job DescriptionBenefits:
Flexible schedule
Free food & snacks
Free uniforms
Paid time off
Training & development
Health insurance
Part-Time GuestService Agent
We are seeking a friendly, detail-oriented GuestService Agent to deliver exceptional service during check-in, throughout each guests stay, and at checkout. This part-time position typically ranges from 16 to 24 hours per week, with flexible scheduling based on business needs. The role includes Night Audit shifts (11:00 PM 7:00 AM) as needed. Weekend and holiday availability is required.
The ideal candidate is dependable, professional, and passionate about creating memorable guest experiences.
Qualifications:
High School diploma or equivalent required; college coursework or hotel experience preferred.
Computer experience and strong communication skills are essential.
PMS (Property Management System) experience is a plus.
Ability to multitask and maintain a friendly, professional demeanor at all times.
Must be able to lift up to 15 lbs and stand during the entire shift.
Key Responsibilities:
Greet and assist guests, ensuring a positive experience.
Handle check-ins, checkouts, and inquiries about hotel services.
Manage reservations, rate quoting, and follow cash handling policies.
Complete shift checklist, balancing paperwork and ensuring accuracy.
Be knowledgeable about hotel services, promotions, and emergency procedures.
Maintain cleanliness and organization at the Front Desk.
Apply now to join our team at Northport Hotel!
$30k-38k yearly est. 30d ago
Guest Services Agent - Full Time
Days Inn/Motel 6 Elmsford
Guest service representative job in Elmsford, NY
Days Inn Elmsford & Motel 6 is hiring for a hotel GuestServiceRepresentative to serve as our guests' first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
The more flexible your availability is, the more hours we will have available.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Skills
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software, like Hotel Key and SynXis
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Degree in hotel management is a plus
$30k-38k yearly est. 60d+ ago
Front Desk Agent - Weekly Pay!
NFC Amenity Management 3.8
Guest service representative job in White Plains, NY
[For best results, please ensure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
The pay is $17.00 per hour. This is a part-time position.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area. You are the first person residents and their guests interact with when they return home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with your team members, property management, and residents and guests.
Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents.
Facilitate contractor arrivals and departures, as well as realtor, potential home buyer, and renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
We are seeking a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are a must!
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
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Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: Our NFC University offers numerous training courses that you can take to advance your career while working with us.
Short-term disability income is offered to qualifying employees in applicable areas.
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
The pay for this position is $17.00 per hour at the time of this ad. Historically, it pays between $16 and $17 per hour.
$16-17 hourly 60d+ ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Norwalk, CT?
The average guest service representative in Norwalk, CT earns between $24,000 and $38,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Norwalk, CT
$30,000
What are the biggest employers of Guest Service Representatives in Norwalk, CT?
The biggest employers of Guest Service Representatives in Norwalk, CT are: