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  • Antifreeze Sales & Service Rep - AFSR

    Heritage-Crystal Clean, LLC 4.5company rating

    Guest service representative job in Richmond, CA

    Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. Purpose: The Antifreeze Sales and Service Rep (AFSR) will be responsible for applying sales strategies in an effort to grow CC's antifreeze business at new and existing customer sites. The AFSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: handling of pump hoses, pumping of antifreeze containers, and operating a Commercial Motor Vehicle on a daily basis. This position may also require the picking up of waste drums of varying sizes and weights using CC-approved material handling equipment. Specific Duties: Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines Responsible for customer service and new business development in a certain geographic area as assigned by the Company Aligns work orders to minimize mileage and travel time Inspects vehicle and equipment for safe operation Services existing customers by delivering varying types of new antifreeze, recycled, collecting used antifreeze, and related tasks Pursues additional services with existing accounts Assesses potential customer needs, presents CC products and services to customers, and develops new customers Develops sales leads for Data-Marketing Complete all required paperwork accurately and neatly Maintains compliance with all applicable Department of Transportation (DOT) requirements Achieve sales quotas for total revenue and new customer development Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance Performs other related duties as assigned Position Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Core Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc. Work Experience: Route sales experience highly preferred Education, Certificates, Licenses, or Designations: High School diploma or equivalent required Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT Motor vehicle record (MVR) that meets or exceeds CC's published standards including, but not limited to the following; Seat belt and cell phone violations Excessive speeding DUI, suspension and/or multiple vehicle collisions Personal Protective Equipment: Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats Physical Requirements: Frequent lifting of standard hose from the ground to the tank weighing up to 40lbs. Occasionally climbing company approved step stool to access Anti-Freeze containers Occasionally pulling/dragging hoses out of truck up to 100ft at a time (10-40lbs) Pushing/pulling hand trucks or jacks to move product in and out of trucks Administrative duties as assigned All applicants must pass the pre-employment physical including drug & alcohol screening Work Environment: While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The compensation for this role is comprised of a weekly base salary, plus bonuses and uncapped commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Average Annual Earnings: $70,000-$85,000 plus a year and includes benefits such as the following: Health, Dental and Vision insurance Wellness Program Flexible Spending Accounts Life Insurance Long-Term Disability Employee Assistance Program Tuition Reimbursement Join Crystal Clean as an Antifreeze Sales & Service Representative! Are you a motivated, customer-focused individual looking to make a splash in a growing industry? Crystal Clean (CC) is calling on energetic professionals to join our dynamic team as an Antifreeze Sales & Service Representative (AFSR). With us, you'll not only get to work with a leader in environmental services but also enjoy a rewarding career with competitive pay, comprehensive benefits, and plenty of room for growth. Plus, we offer complete training to set you up for success! Why Choose CC? At Crystal Clean, we're more than just an environmental services company-we're a team dedicated to innovation, sustainability, and excellence. As a publicly traded leader in our field, we provide an environment where your skills and ambition can truly shine. What You'll Do: Drive Sales Growth: Use your sales skills to boost our antifreeze business with both new and existing customers. Deliver Exceptional Service: Handle antifreeze containers, operate commercial vehicles, and manage waste drums using top-notch equipment. Promote Safety: Follow all safety guidelines, conduct vehicle inspections, and align work orders to maximize efficiency. Build Relationships: Develop strong customer connections, pursue additional services, and generate new business leads. Achieve Goals: Meet sales targets and contribute to revenue growth while maintaining compliance with DOT requirements. What We're Looking For: Effective Communicator: Strong communication skills with an eye for detail. Customer-Oriented: Ability to engage with customers, sales teams, and corporate departments effectively. Tech-Savvy: Comfortable with electronic devices, computers, and truck equipment. Experienced: Route sales experience is highly preferred, but not required. Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift hoses weighing up to 40lbs and occasionally climb to access containers. Pull hoses up to 100ft, push/pull hand trucks or jacks, and handle other physical tasks. Must pass a pre-employment physical and drug screening. Work Environment: Work in varied environments with a range of noise levels. Frequent physical activity, including bending, lifting, and climbing. Why You'll Love Working with Us: Competitive Salary: Attractive pay with performance incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Advancement: Opportunities for growth and professional development. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Make a Difference? If you're ready to jumpstart your career and be part of a team that's shaping the future of environmental services, apply now to become an Antifreeze Sales & Service Representative at Crystal Clean. Let's work
    $70k-85k yearly 4d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Guest service representative job in Oakland, CA

    Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $29.9 hourly 4d ago
  • Customer Service Representative

    LHH Us 4.3company rating

    Guest service representative job in Hillsborough, CA

    LHH is currently seeking a Customer Service Representative with 2 or more years of experience for a full-time job at an exciting technology company in West Los Angeles, CA. This is a contract-to-hire role that offers the opportunity to work with a growing and dynamic organization within the technology sector. This role entails providing complete customer service support to external clients and customers while adhering to company processes and policies. Our ideal candidate has the ability to stay organized in a fast-paced environment and communicate clearly as they will play a major part in the success of the office. If you are looking for a new and exciting place to work - apply online today! Responsibilities: · Receiving a high volume of incoming phone calls · Assisting with processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction. · Interacting with customers to provide information in response to inquiries about accounts, products, and services. · Making outbound phone calls · Perform other tasks and functions as assigned to provide support to other team members and internal departments Qualifications: · Experience working within a customer service or call center environment preferred · High school diploma · Ability to work independently and as part of a team · Personable, proactive, and able to work in a fast-paced environment Skills: · Strong attention to detail · Ability to effectively multitask · Proficient with Microsoft Office Suite - mainly Word, Excel and Outlook Experience: · 2 - 4 years of recent Customer Service experience Work Hours: 8:00am - 5:00pm, 40 hours per week To learn more about this administrative job opening, please apply and send a current resume. Not quite what you were looking for? Browse our other available jobs in your location on the LHH website. Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Pay Details: $20.00 to $23.00 per hour Search managed by: Tyler Panos Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-23 hourly 1d ago
  • Guest Services Representative

    Omni Hotels & Resorts

    Guest service representative job in San Francisco, CA

    Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike. The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for. Job Description Guest Services Representatives are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. They make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Guest Services Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. This position will require open availability. Responsibilities Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures Empathetically listen to guest inquiries and provide appropriate responses Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Block rooms in the computer and follow through on designated requirements Pre-register designated guests and prepare key packets Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Maintain confidentiality of all guests and hotel information Employ attention to detail in order to ensure security of guest room access. Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments Maintain guest history files on all guests Accommodate room changes expediently Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Qualifications Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone Ability to accurately and efficiently input information into computer systems Ability to work cohesively with co-workers both within and outside of your department Ability to compute accurate mathematical calculations Ability to think clearly, quickly and make concise decisions Ability to prioritize, organize and follow up Ability to work well under pressure, dealing with many arrivals and departures within a short period of time Previous customer service experience required, hotel front desk experience is preferred Open availability required. Pay: $35.09/hourly rate Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $35.1 hourly Auto-Apply 4d ago
  • Customer Service Representative Sales Associate

    Santa Cruz Appliance Repair

    Guest service representative job in Santa Cruz, CA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Training & development Job Summary Santa Cruz Appliance Repair is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Help customers with appliance sales purchase Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Qualifications: Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Able to lift 75 lbs. Benefits/Perks Full time position with benefits Growth and Career Advancement Opportunities Great Working Environment 401(k) matching Health and dental Aflac supplemental insurance Paid holidays and paid sick
    $39k-54k yearly est. 23d ago
  • Guest Service Representative - Graduate by Hilton Berkeley

    Graduate Hotels 4.1company rating

    Guest service representative job in Berkeley, CA

    Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team at Graduate by Hilton Berkeley! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $29k-36k yearly est. 21h ago
  • Cashier and Guest Service Representative

    Bistro Boudin

    Guest service representative job in Sunnyvale, CA

    The Guest Service Representative (GSR) is the primary point of contact for guests and is responsible for creating an excellent service experience for our customers by representing the brand positively, providing prompt service and quality products while maintaining a clean and comfortable environment, and assisting in upholding all operational standards. We offer a Cashier the following benefits: Competitive salary: $19.00-$19.25/Hour TIPS - All Boudin Team Members participate in the tip pool averaging an additional $2 - $4+ per hour! Generous meal discounts Employee growth opportunities Flexible schedules A daily loaf of bread
    $19-19.3 hourly 21h ago
  • Customer Service Reps / Associate / Specialist

    Pharmacyclics, An Abbvie Company

    Guest service representative job in San Francisco, CA

    Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.
    $18.5-22 hourly 60d+ ago
  • Guest Service Representative

    Maple Tree Inn, Hogan Hospitality

    Guest service representative job in Sunnyvale, CA

    Seeking a warm and approachable individual to join our dynamic team as a Guest Service Representative in Sunnyvale, CA. If you excel in providing efficient and courteous assistance to hotel guests in-person and over the phone, this role is perfect for you. Responsibilities include managing guest inquiries, maintaining accurate records, and promptly resolving any issues or concerns. As the welcoming face of our esteemed hotel, we require a high level of professionalism and a well-groomed appearance. Please be aware that we are only considering applicants who are currently authorized to work in the United States and are located in Sunnyvale, CA. Answer and direct phone calls professionally and take messages when necessary. Welcome and check-in hotel guests with exceptional customer service in Sunnyvale, CA. Maintain a high level of professionalism throughout interactions with guests. Accurately record charges on guests' accounts during your shift. Keep track of department balances and handle shift deposits accurately. Book rooms efficiently to maximize hotel revenue. Provide guests with recommendations for local dining, shopping, and attractions. Stay informed about upcoming groups, VIPs, and special events. Monitor housekeeping progress and update room statuses accurately. Manage early departures and reservation changes in the hotel's Property Management System. Follow proper procedures for mail and receiving. Keep the work area clean and sanitized regularly. Update the daily logbook consistently. Complete all necessary checklists during your shift. Arrange airport transportation for guests upon request. Perform any additional tasks assigned by the supervisor. Must have a friendly and welcoming demeanor when interacting with guests. Should possess a high school diploma or equivalent. Must demonstrate a team-oriented mindset and maintain a positive outlook. Excellent verbal communication skills and a strong customer service orientation are essential. Previous experience in a hotel setting is preferred. Ability to quickly troubleshoot and adapt to a fast-paced work environment is required. Basic math skills including counting, addition, subtraction, multiplication, and division are necessary. Flexibility to work varying schedules, including nights, weekends, and holidays, is a must. Must reside in or near Sunnyvale, CA.
    $29k-38k yearly est. 60d+ ago
  • Guest Experience Representative

    Alohahp

    Guest service representative job in San Francisco, CA

    Job Description About the Job Love live events? Want to be part of the action? We're looking for friendly, outgoing Guest Experience Representatives to help create unforgettable experiences for fans and visitors. You'll be the face of the venue, welcoming guests, answering questions, and making sure everyone has a safe and fun time. What You'll Do Greet guests with a smile and positive attitude Help fans find their seats, restrooms, and concessions Answer questions about the event and venue Assist with ticketing or entry issues Keep an eye out for guest safety and comfort Be a problem-solver and go-to helper for all things guest-related What We're Looking For A people person who enjoys helping others Great communication and teamwork skills Cool under pressure, even when it gets busy Reliable and ready to work evenings, weekends, and holidays Prior customer service experience is awesome but not required - we'll train you! Why You'll Love It Here Be part of live shows, sports, and entertainment events Work in a fun, energetic environment Flexible part-time hours Opportunity to grow your skills in hospitality and customer service Ready to Join the Team? If you're excited about making guests feel welcome and want to be part of creating amazing memories, apply today!
    $29k-38k yearly est. 22d ago
  • Guest Services Representative

    Stanford Shopping Center

    Guest service representative job in Palo Alto, CA

    Description This position is responsible for serving as a sales agent and an information / customer service source, providing miscellaneous service, as herein defined, to customers and tenants. This position is the front line position and Simon's interaction with its customers; consequently, strong sales and customer service skills are essential. This position is a temporary role for 90 days but has the possibility to become a permanent position depending on business needs and performance. More Requirements/Responsibilities The successful candidate's responsibilities will include, but not be limited to: Serves as “Seller” function of the Simon Property Group Giftcard program, Simon Kidgits Club program, Retail products or offerings, Ticketmaster, other payment products, and / or other mall programs Responsible for representing Simon to customers by providing high quality and efficient service Responsible for maintaining a professional physical appearance of Simon Guest Services including marketing materials; signage, displays, and ensuring that all displayed information is current and relevant. Ability to respond to customer inquiries and advise on the appropriate resolution Manages own daily finances of initiatives sold at Simon Guest Services management (including responsibility for own deposit and reconciliation) Implements and follows all cash handling procedures per corporate guidelines for the POS and all Simon income-generating initiatives. Ensures compliance with all Simon policies and procedures pertaining to programs and knowledgeable about all aspects of SBV corporate and partner programs in order to ensure products are sold to customers with flawless execution. Ability to capture additional information from consumers transacting or not transacting at Simon Guest Services (e.g. email or mobile information, charity donations); in addition to administering research questionnaires. Provides support and assistance to co-workers and to other departments as requested by supervisor; participates in team meetings and efforts to implement the center's projects and achieve the center's goals. Ensure compliance with all policies and procedures pertaining to Simon programs including Simon Giftcards, Kidgits, Ticketmaster, Simon Youth Foundation, Blackhawk Retailer Program, Gift with Purchase programs and other SBV initiatives Maintains confidentiality and follows the code of ethics MINIMUM QUALIFICATIONS: A high school diploma or equivalent 1-2 years of customer service or sales background Must be at least 18 years of age Ability to spend 100% of his/her time on their feet when providing services to all internal and external customers Ability to effectively perform multiple tasks for up to 5 hours at a time The incumbent must be articulate, outgoing, and present a professional, pleasant, and courteous appearance at all times Ability to work a flexible schedule including weekdays, weeknights, weekends, and holidays Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $29k-38k yearly est. 60d+ ago
  • Guest Services Agent

    Pineapple Hospitality 4.2company rating

    Guest service representative job in San Francisco, CA

    , text SP4090 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we re looking for: GUEST SERVICES AGENT We re about the friendliest company you ll ever come across and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Microsoft Windows and Office. Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Must be able to work weekends and minimum 2 night shifts. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $27.06 per hour Status: Full Time
    $27.1 hourly 60d ago
  • Guest Service Agent

    Stanford Hotel Group 3.8company rating

    Guest service representative job in Santa Clara, CA

    The Hilton Santa Clara is seeking an enthusiastic Guest Service Agent to join our great team and enjoy all the benefits of our exciting hotel environment! Come be part of one of the finest Santa Clara Four Diamond Hotels featuring 280 rooms in the heart of Silicon Valley next to the San Francisco 49'ers Levis Stadium, Great America Amusement Park and Santa Clara Convention Center. To provide our guests with excellent service at the front desk from making the reservation to departure. To respond to guests needs, requests and complaints. To sell guest rooms, food & beverage outlets and seasonal hotel promotions. ESSENTIAL JOB DUTIES: * Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures. * Check departing guests out of the hotel as per hotel procedures. * Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy. * Resolve guest problems and complaints. Adhere to guest safe deposit box procedures. * Responsible for knowledge of groups and functions in the Hotel on a daily basis. This is a full-time position and requires flexible schedule including am and pm shifts, weekdays, weekends and holidays. Compensation: $28.43 an hour. The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************** to let us know the nature of your request.
    $28.4 hourly 35d ago
  • Guest Service Agent

    Livermore Homewood Suites By Hilton

    Guest service representative job in Livermore, CA

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation Now offering Daily Pay! - Track your daily income with updates after every shift you work - Transfer your earnings instantly or next day - Automatically save a portion of your paycheck What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. Qualifications Education Preferred High School degree or better
    $33k-41k yearly est. 3d ago
  • Guest Service Agent

    Pleasanton Towneplace Suites By Marriott

    Guest service representative job in Pleasanton, CA

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $33k-41k yearly est. 27d ago
  • Guest Services Agent/Night Auditor

    Staypineapple

    Guest service representative job in San Francisco, CA

    Job Description , text SP4092 to ************** Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you. Who we're looking for: GUEST SERVICES AGENT/NIGHT AUDITOR We're about the friendliest company you'll ever come across-and we need someone to be the face of this as soon as a guest steps into our hotel. Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, you'll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between. What to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. Assist arriving and departing guests with their luggage to and from guest rooms. Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements. This includes their transportation needs. Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions. Your experience and qualifications: High School Diploma or equivalent. Three to six months related experience preferred. Working knowledge of Microsoft Windows and Office. Ability to effectively interact with all hotel guests and team members in a polite and positive manner. Ability to quickly assess situations and create effective resolutions to problems. Possess a passion to provide excellent customer service. Must be available to work weekends, holidays and minimum 2 overnight shifts. Why us? As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer: Excellent pay & benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.) Hotel discounts Food & Beverage discounts Learning & growth opportunities Special events & celebrations Pay: $27.06 - $28.12 per hour Status: Full Time
    $27.1-28.1 hourly 19d ago
  • Guest Service Agent

    Walnut Creek Hilton Garden Inn By Hilton

    Guest service representative job in Walnut Creek, CA

    Job Description Guest Service Agent/Front Desk Agent -Part Time Hours- AM and PM Available Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)*Based on employment status eligibility. Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $33k-41k yearly est. 5d ago
  • Guest Service Agent

    Fairfield Napa Residence Inn By Marriott

    Guest service representative job in Fairfield, CA

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $33k-41k yearly est. 7d ago
  • Part-Time Guest Service Agent

    Novato Residence Inn By Marriott

    Guest service representative job in Novato, CA

    Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better
    $33k-41k yearly est. 9d ago
  • Cashier & Guest Service Representative

    Bistro Boudin

    Guest service representative job in Fremont, CA

    Cashier The Cashier / Guest Service Representative (GSR) is the primary point of contact for guests. Cashier experience is not necessary. Cashier Responsibilities include: Creating an excellent service experience for our customers Representing the brand positively Providing prompt service and quality products Maintaining a clean and comfortable environment Upholding all operational standards. We're looking for a Cashier with: A strong commitment to excellent customer service and food quality A knack for providing top-notch interactive service to our customers Previous experience in a restaurant/bakery (entry level employees also welcome) A desire to work in a supportive fun work environment We offer a Cashier complimentary meal per shift and: Competitive salary: $17.75-$18.00/Hour TIPS - All Boudin Team Members participate in the tip pool averaging an additional $2 - $4+ per hour! Generous meal discounts Employee growth opportunities Flexible schedules A daily loaf of bread About Boudin Bakeries In 1849, Isidore Boudin combined his skill of French bread baking with fermented wild yeast nurtured by the fog-cooled air. This magical combination created The Original San Francisco Sourdough™ -- Boudin. The bread with its dark golden crust, soft, chewy center, and distinctive flavor soon became a local favorite. We are San Francisco's oldest continuously operating business. Much has changed since our boomtown beginnings, but one thing hasn't: our commitment to honor and preserve the art and science of The Original San Francisco Sourdough™ Joining our team As the oldest continuously operating business in San Francisco we have learned that when we break bread together, fresh every day, good things happen. We offer a variety of ways to join a team of hard working, spirited people who take pride every day in building the next 150 years of history for Boudin -- all while having fun!
    $17.8-18 hourly 21h ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Pleasanton, CA?

The average guest service representative in Pleasanton, CA earns between $26,000 and $42,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Pleasanton, CA

$33,000

What are the biggest employers of Guest Service Representatives in Pleasanton, CA?

The biggest employers of Guest Service Representatives in Pleasanton, CA are:
  1. Extended Stay America
  2. ESa
  3. European Wax Center
  4. Nothing Bundt Cakes
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