Guest service representative jobs in Puerto Rico - 76 jobs

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be an integral part of the warm welcome and fond farewell process. Some duties include: Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards. Collecting valet parking fees using latest technology, parking software. Answering phones with a smile. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications ….But wait! Let's be sure you possess these minimal requirements first! Are you Neat, Clean and Polite? It's our company motto! Essential Qualifications: Ability to smile, acknowledges, greet and extend a warm welcome to each customer. Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. Ability to communicate effectively in English in both written and oral forms. Must be at least 18 years of age. Must have a professional appearance and demeanor. Physical requirements: Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break) Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service. Ability to manually calculate rates offhand, without the help of a calculator or fee computer Ability to work outside and withstand extreme temperatures Ability to use hands and arms in repeated motions (making change, punching clock, etc.) Classification: Non-exempt Hourly Wage Salary Range: $11.50 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: ******************. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be an integral part of the warm welcome and fond farewell process. Some duties include: Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards. Collecting valet parking fees using latest technology, parking software. Answering phones with a smile. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications ….But wait! Let's be sure you possess these minimal requirements first! Are you Neat, Clean and Polite? It's our company motto! Essential Qualifications: Ability to smile, acknowledges, greet and extend a warm welcome to each customer. Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. Ability to communicate effectively in English in both written and oral forms. Must be at least 18 years of age. Must have a professional appearance and demeanor. Physical requirements: Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break) Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service. Ability to manually calculate rates offhand, without the help of a calculator or fee computer Ability to work outside and withstand extreme temperatures Ability to use hands and arms in repeated motions (making change, punching clock, etc.) Classification: Non-exempt Hourly Wage Salary Range: $10.75 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: ******************. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be an integral part of the warm welcome and fond farewell process. Some duties include: Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards. Collecting valet parking fees using latest technology, parking software. Answering phones with a smile. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications ….But wait! Let's be sure you possess these minimal requirements first! Are you Neat, Clean and Polite? It's our company motto! Essential Qualifications: Ability to smile, acknowledges, greet and extend a warm welcome to each customer. Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. Ability to communicate effectively in English in both written and oral forms. Must be at least 18 years of age. Must have a professional appearance and demeanor. Physical requirements: Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break) Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service. Ability to manually calculate rates offhand, without the help of a calculator or fee computer Ability to work outside and withstand extreme temperatures Ability to use hands and arms in repeated motions (making change, punching clock, etc.) Classification: Non-exempt Hourly Wage Salary Range: $10.50 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: ******************. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

The Embassy Suites by Hilton Dorado del Mar Beach Resort is looking for their next Guest Service Agent to join their team. Ideal Candidate will have at least 1 year of Guest Service Agent, Front Desk Agent and Customer Service experience and be able to communicate in English and understand the language. Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week, including weekends and holidays. Pay Rate: $11.50 per hour What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: * Achieve positive outcomes from Guest queries in a timely and efficient manner * Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required * Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments * Demonstrate a high level of customer service at all times * Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts * Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties * Maximize room occupancy and use up-selling techniques to promote hotel services and facilities * Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy * Comply with hotel security, fire regulations and all health and safety legislation * Act in accordance with policies and procedures when working with front of house equipment and property management systems * Follow company brand standards * Assist other departments, as necessary What are we looking for? Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Previous experience in a customer-focused industry * Positive attitude and good communication skills * Commitment to delivering a high level of customer service * Excellent grooming standards * Calm, efficient, and organized with great attention to detail * Ability to multi-task while maintaining a positive attitude when working with a Guest * Professional manner with an emphasis on hospitality and guest service * Ability to work on your own and as part of a team * Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Previous experience in cash handling * Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors * Conflict resolution experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job DescriptionFront Desk Agent - Anchorage By The SeaLocation: Ogunquit, ME Job Type: Full-Time Compensation: $18 per hour Job OverviewAnchorage By The Sea is seeking a customer-focused Front Desk Agent to join our team. This role is responsible for guest registration, managing reservations, and providing guests with information about the hotel and surrounding area. If you excel in customer service and have previous experience in a service-related role, we encourage you to apply.Responsibilities Manage online, phone, and in-person room reservations in a fast-paced environment Communicate relevant shift information to the next shift and direct supervisor Welcome guests, process check-ins and check-outs, distribute room keys, and explain hotel amenities Process payments and resolve any discrepancies Address guest concerns and complaints in a professional and timely manner Provide guests with information about local attractions and amenities Collaborate with team members to ensure guest accommodations meet hotel standards and special requests are fulfilled Maintain a clean, organized, and well-functioning workstation Follow training procedures and adhere to standard operating procedures Perform additional duties as assigned by management Requirements High school diploma or equivalent experience Minimum of one year of experience in a related position Ability to work onsite at the hotel location Flexible availability for both day and night shifts Proficiency in English (reading, writing, speaking) Willingness to learn new technology platforms Ability to stand for extended periods at the front desk Ability to lift and push up to 50 lbs., including guest luggage (limited) Strong ability to work independently Friendly, professional, and customer-service-oriented demeanor Preferred Qualifications Previous experience in a customer-facing role Proficiency in Microsoft Office Suite Bilingual skills, with preference for Spanish or French

The Guest Experience Supervisor is responsible for ensuring exceptional and personalized guest interactions throughout the entire stay, from pre-arrival to departure. This role requires strong leadership, communication, and organizational skills to oversee guest experience operations and deliver memorable moments aligned with brand standards. The ideal candidate must have prior experience in guest pre-arrival communication, including itinerary planning and personalized outreach, as well as expertise in curating guest experience activities that enhance engagement and satisfaction. The Guest Experience Supervisor will collaborate closely with various departments to anticipate guest needs, resolve issues promptly, and maintain a seamless luxury experience. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for eligible associates Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program for eligible associates Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. Handle all duties according to hotel policies, procedures, internal rules, and standards. Be knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events. Be informed about room rates, packages, discounts, and promotions, and understand how to manage each effectively. Follow all cash handling and banking procedures to check out all guests efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Answer the phones according to the standards of proper etiquette. Know how to handle safe deposit boxes. Be familiar with the AM, PM, and night daily checklist to ensure smooth daily operations. Balance night audit transactions for daily sales journal information. Reconciles Front Desk and Outlets cash deposits daily. Follow all company, safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Front Desk Manager. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Develop and maintain positive working relationships with others, support the team to reach common goals. Perform other reasonable job duties as requested by the supervisors. Qualifications Hospitality oriented. High school diploma or equivalent; preferably in Hotel Management. Excellent communication and interpersonal skills. Proficiency in hotel management software and Microsoft Office. Ability to work quickly and efficiently, especially under pressure. Must be able to lift up to 50 pounds and stand for extended periods. Flexibility to work various shifts, including weekends and holidays. Fully bilingual (Spanish/English). Benefits 401(k) 401(k) Matching Health Insurance Vision Insurance Dental Insurance Paid Holidays The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.S. Citizenship required 3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential. Key Responsibilities Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish. Accurately document call details and process service requests in company systems. Meet productivity and quality metrics (call handling, accuracy, timeliness). Maintain confidentiality and adhere to all compliance and security standards. Work collaboratively with supervisors and team members to ensure excellent customer experience. Schedule Second Shift: 11:00 a.m. - 8:00 p.m. (local PR time) Daylight Saving Adjustment: 12:00 p.m. - 9:00 p.m. (local PR time) Minimum Qualifications U.S. Citizen with ability to successfully pass a federal background check with fingerprinting. High School Diploma or equivalent required; Associate's degree preferred. Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages. Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook). Previous call center or customer service experience strongly preferred. Ability to work on-site in Arecibo, PR on a full-time schedule. Education & Certifications High School Diploma or GED required. Additional training or certifications in customer service, communications, or related areas is a plus. What We Offer Competitive hourly wage Paid holidays, vacation, and sick leave Health insurance and professional development reimbursement. Career growth opportunities in federal contracting services. How to Apply Make a difference by supporting veterans while building your career in a professional call center environment! Equal Employment Opportunity and E-Verify Statement 3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws. As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans. All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination. If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at ***************** or **************. 3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination. Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9. 3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

As a Customer Service Representative , you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence. Essential Duties: Communicates with members by phone to provide information about their respective health insurance plan services. Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions. Manages incoming calls and refers them to the appropriate resources based on the member's specific needs. Documents and records transactions, including details of inquiries and actions taken. Refers unresolved customer complaints to a supervisor or designated departments for further investigation. Supports other Contact Center projects. Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities. Participates in training and development sessions. Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information. Immediately reports any Protected Health Information (PHI) exposure to the supervisor. Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC). Requirements: Minimum of one (1) year of experience in Customer Service. Completed high school and/or university credits (preferred). Advanced knowledge of computer applications and/or Microsoft Office. Strong customer service orientation and commitment. Excellent verbal and written communication skills. Fast documentation and internet navigation skills. Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m. What are the benefits of joining our team as a Health Services Representative? Training in service, regulatory aspects, and healthcare. 24/7 Telemedicine service. Free employee health and wellness programs. Opportunities for growth and development. Contributing to the health and well-being of the population. Paid leave benefits. Position Type: Full-time or Part Time Work Location: Hybrid on site in Guaynabo, PR EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders. Promote and develop the VISION of the company within the group. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems and to reply any request with a time frame of 30 to 60 seconds. Maintain an average call monitoring percentage of no less than 85% (Satisfactory). Responsible to refer any situation to the right area/department using the operations systems provided. In charge to manage in excellence all the Customer calls following the VISION of the Company. Responsible of handling the assigned duties and follow the ongoing process according to the rules and procedures established in the Operations Department. Assist the Customer in billing, collections request, services orientation, order status. Handle customer calls of repairs, but not limited to, POTS, and SF services. Complete basic troubleshooting for POTS services. Responsible to realize outgoing calls to confirm service for repairs and service orders completed, provide status and testing. Responsible of reporting and escalating to the Specialist, Supervisor or Manager any unusual situation with the service identified while communicating and helping the Customer. Responsible of updating on a daily basis all the operations systems and related departments with the corresponding information and actions taken in a short, detailed and clear manner to facilitate reading and understanding. Responsible of processing investigations or special projects required by the Supervisor in the time frame indicated. Responsible of keeping the Call Center Area well attended all the time including supporting the team task when another customer representative is out of the office. Assist in training and orientation of the new employees. Support and inform other area/departments regarding the services issues. Performs all other duties as required. SUPERVISORY RESPONSIBILITIES This Job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associates Degree and two years of call center/ customer service experience and/or training or equivalent combination of education and experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.

Job Description The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Education & Experience College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience preferred. Physical Requirements Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift.

The Customer Service Representative is responsible for assisting customers and prospects with information about the company's products and services. They address and clarify any questions from beneficiaries who have concerns. Resolves service needs by following established operational processes and service guidelines and documents the services provided to ensure the continuity of offerings by the Service Center. ESSENTIAL FUNCTIONS: Handles and resolves service requests from customers and prospects, including inquiries about the eligibility of policyholders and dependents, cancellation letters, changes to Independent Practice Associations (IPAs) and Primary Care Physicians (PCPs), issuance of duplicate cards, coverage certifications, beneficiary value programs, utility collections, premium collections, and reimbursement requests, among others. Prepares coverage certifications and letters of non-covered services, among others, according to the policyholder's request. Maintains updated the database regarding policyholder demographics information in the systems. Registers visitors in the system and evaluates each member's service situation before interaction to identify areas that need improvement and to determine the appropriate course of action, adhering to established standards such as wait times, service quality, transaction accuracy, and error rates. Logs cases in the system or applications, works the cases received through the Customer Relationship Management (CRM) case referral tool, keeps customers informed of the status, and notifies them of the outcome of the request. Documents in the system the steps taken to complete the service cycle complying with documentation parameters and preparing transaction reports. Handles calls from the Call Center of the company's different lines of business received from members who have questions, concerns, or discomfort about complex situations regarding benefits, processes, and coverage, among others. Ensures that any service cycle is completed for calls that could not be resolved during the first contact or for which there was a commitment to follow up with the customer. Refers to the corresponding unit the complaints received from policyholders, following the established protocol. Receives, documents, solves, and/or channels service requests from other departments to support customer retention, ensuring a response is received. Support other departments by completing Health Risk Assessment (HRA) calls. JOB REQUIREMENTS: Education and Experience: High School Diploma. At least three (3) years of experience working in Customer Service areas, preferably in a Call Center in the Health Insurance Industry. Languages: Spanish - Intermediate (comprehensive, writing and verbal) English - Intermediate (comprehensive, writing and verbal) Availability: Availability to work Monday through Satruday, rotating schedules. Salary: $12.00PH TPIS is an employer with equal opportunity in employment and take Affirmative Action to recruit Women, Minorities, Protected Veterans, and Persons with Disabilities.

Job Description The hotel business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift as business demands change. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Responsibilities Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner. Handle all duties according to hotel policies, procedures, internal rules and standards. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Follow all cash handling and banking procedures to check out all guest efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings). Know how to handle safe deposit boxes. Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations. Balance night audit transactions for daily sales journal information. Reconciles Front Desk and Outlets cash deposits on a daily basis. Qualifications Able to handle difficult situations Able to work under pressure Guest-focused personality Self-starting individual Fully Bilingual is Required (Spanish/English)

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What do I do as a Guest Service Representatives? As our newest team member will be an integral part of the warm welcome and fond farewell process. Some duties include: Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards. Collecting valet parking fees using latest technology, parking software. Answering phones with a smile. Notes: This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office. This document does not create any employment contract, implied or otherwise, other than an “at will” employment relationship. A full job description is available upon request. Qualifications ….But wait! Let's be sure you possess these minimal requirements first! Are you Neat, Clean and Polite? It's our company motto! Essential Qualifications: Ability to smile, acknowledges, greet and extend a warm welcome to each customer. Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. Ability to communicate effectively in English in both written and oral forms. Must be at least 18 years of age. Must have a professional appearance and demeanor. Physical requirements: Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break) Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service. Ability to manually calculate rates offhand, without the help of a calculator or fee computer Ability to work outside and withstand extreme temperatures Ability to use hands and arms in repeated motions (making change, punching clock, etc.) Classification: Non-exempt Hourly Wage Salary Range: $10.50 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. *USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: ******************. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

TheEmbassy Suites by Hilton Dorado del Mar Beach Resort \(****************************************************************************************************************************************** looking for their next **Guest Service Agent** to join their team\. Ideal Candidate will have at least 1 year of Guest Service Agent, Front Desk Agent and Customer Service experience andbe able to communicate in English and understand the language\. **Shift Pattern:** Full Availability\. Candidate will work rotating shifts throughout the week, including weekends and holidays\. **Pay Rate:** $11\.50 per hour **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required\. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards: + Achieve positive outcomes from Guest queries in a timely and efficient manner + Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required + Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments + Demonstrate a high level of customer service at all times + Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts + Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties + Maximize room occupancy and use up\-selling techniques to promote hotel services and facilities + Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy + Comply with hotel security, fire regulations and all health and safety legislation + Act in accordance with policies and procedures when working with front of house equipment and property management systems + Follow company brand standards + Assist other departments, as necessary **What are we looking for?** Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + Previous experience in a customer\-focused industry + Positive attitude and good communication skills + Commitment to delivering a high level of customer service + Excellent grooming standards + Calm, efficient, and organized with great attention to detail + Ability to multi\-task while maintaining a positive attitude when working with a Guest + Professional manner with an emphasis on hospitality and guest service + Ability to work on your own and as part of a team + Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + Previous experience in cash handling + Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors + Conflict resolution experience **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands \(************************************************************ Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent \(Part\-Time\) \- Embassy Suites by Hilton Dorado del Mar Beach Resort_ **Location:** _null_ **Requisition ID:** _HOT0C7KB_ **EOE/AA/Disabled/Veterans**

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together! Key Responsibilities Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. Handle all duties according to hotel policies, procedures, internal rules, and standards. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures, and events. Have knowledge about room rates, packages, discounts, and promotions and know how to handle each. Follow all cash handling and banking procedures to check out all guests efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Answer the phones according to the standards of proper etiquette. Handle safe deposit boxes. Be familiar with the AM, PM, and night daily checklist to ensure smooth daily operations. Balance night audit transactions for daily sales journal information. Reconciles Front Desk and Outlets cash deposits daily. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Develop and maintain positive working relationships with others, support the team to reach common goals. Perform other reasonable job duties as requested by Supervisors. Qualifications Hospitality oriented. Master Degree in Hospitality Management is preferred. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in hotel management software and Microsoft Office. Able to work quickly and efficiently, especially under pressure Must be able to lift up to 50 pounds. Standing for extended periods. Flexibility to work late nights shifts, including weekends and holidays. Fully Bilingual (Spanish / English) Benefits 401(k) Employer Contribution to 401(k) Health Insurance Vision Insurance Dental Insurance Life Insurance Paid Holidays The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Concierge is responsible for creating a welcoming first impression and serving as the trusted expert and primary point of contact for guests. They provide current information about the local area, attractions, and events, greeting guests warmly and assisting with questions. Through personalized, efficient, and memorable interactions, the Concierge offers thoughtful recommendations and tailored assistance to meet each guest's unique needs and preferences. By anticipating guest requests with professionalism and warmth, the Concierge plays a key role in enhancing overall guest satisfaction and loyalty Education & Experience • High school diploma or equivalent is required; an associate or bachelor's degree in Hospitality Management, Tourism, or a related field is preferred. • Minimum of 1-2 years of progressive experience in a hotel, hospitality, or guest services role, preferably in luxury or full-service properties. • Must have extensive knowledge of the local area, including attractions, restaurants, and events, with the ability to provide clear and accurate directions. • Valid driver's license for the applicable state is required. • Strong organizational and problem-solving abilities. • Strong customer service skills with excellent communication and interpersonal abilities to engage guests clearly, professionally, and warmly. • Bilingual proficiency (English and Spanish) is mandatory. Physical Requirements • Must be able to stand and walk for extended periods of time throughout the property, including conducting site inspections. • Long and flexible hours are sometimes required, including evenings, weekends, and holidays, based on business needs and emergency situations. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.