Guest service representative jobs in Santa Maria, CA - 96 jobs
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Guest Service Representative
Customer Service Representative
Front Desk Agent
Night Auditor
Front Office Agent
Customer Service Representative - State Farm Agent Team Member
Julia Tipolt-State Farm Agent
Guest service representative job in Solvang, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
Opportunity for advancement
Training & development
State Farm Customer Service Role
Now Inviting Candidates to Apply
Join a winning insurance and financial services team. Apply to become a State Farm Customer ServiceRepresentative responsible for taking care of existing customers.
Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens.
When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions.
We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens.
This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows.
If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team.
YOU are
Results oriented and goal driven and can work independently without close supervision.
wanting an opportunity to be a part of something that is lasting.
Interested in being trained to serve customers and pivot to additional products.
confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future.
Able to imagine success then create it. You dont blame other people and circumstances for your challenges.
A people person and have a strong desire to help them.
intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems.
Able to show how your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future.
Discipline enoughto get distracted by unproductive activities.
Able to see that servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers.
Able and willing to serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice.
Willing to put customers needs first and based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price.
If YOU have what it takes, we will train you to use our proven systems, and you can create the following future for yourself:
You have taken advantage of the strong leadership and coaching from your previous mentors or have decided you need one. You are ready to execute the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family.
Career Benefits:
Base Salary plus a very lucrative commission program.
Retirement Plan including Health benefits.
Great bonus potential for top performers
Incentive paid travel opportunities
Paid time off - vacation, personal time, sick time and Holidays paid
Outstanding preparation if you aspire to be a State Farm agent in the future
Extensive training available
$32k-42k yearly est. 10d ago
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Customer Service Representative
Chevron Stations
Guest service representative job in Santa Maria, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1974
Station Address: 3580 Santa Maria Way, Santa MariaCA, 93455
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guestservice. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
$18-19 hourly Auto-Apply 60d+ ago
Sales and Customer Service Representative
Injectorsdirect.com
Guest service representative job in San Luis Obispo, CA
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Who We Are:
InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer ServiceRepresentative Job Duties:
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's Compensation: $20.00 - $30.00 per hour
Our Mission At InjectorsDirect.com it is not only our job to provide customers with the best experience possible, it is our purpose. As the industry-leading team, we challenge the status quo. We never compromise in the pursuit of continuous improvement, striving to become the best versions of ourselves.
Core Values We Work H.A.R.D.
Highest Quality We know quality is paramount in everything we do, this allows us to be proud of our work.
Attention to Detail We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability We rely on our teammates to work together effectively to complete our daily tasks, and to achieve our strategic goals.
Dedication We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
About us InjectorsDirect.com was founded in San Luis Obispo, California in 2009. After having to replace the injectors in an LB7 Duramax, we realized that there needed to be a better way for diesel pickup owners to get quality fuel injection parts for their trucks at reasonable prices. We offer parts for Duramax, Cummins, and Power Stroke Diesel engines. Our expert technicians are trained to test and service all the products we offer.
$20-30 hourly Auto-Apply 60d+ ago
Night Auditor
The Inn at Mattei's Tavern
Guest service representative job in Los Olivos, CA
Opened in February 2023 in charming Los Olivos, The Inn at Mattei's Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei's Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast's land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses.
For more information: auberge.com/matteis-tavern
Connect with The Inn at Mattei's Tavern on Instagram and Facebook at @matteistavernauberge.
Job Description
Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment.
Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information.
Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.
$24.40/hour based on experience
Qualifications
Minimum 1-year experience as a Night Auditor, or similar role
Experience at a luxury hospitality property preferred.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About
Friedkin
Friedkin
is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The
Friedkin
portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$24.4 hourly 19d ago
Night Auditor
Auberge Resorts Collection 4.2
Guest service representative job in Los Olivos, CA
Opened in February 2023 in charming Los Olivos, The Inn at Mattei's Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei's Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast's land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses.
For more information:
auberge.com/matteis-tavern
Connect with The Inn at Mattei's Tavern on
Instagram
and
Facebook
at @matteistavernauberge.
Job Description
Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment.
Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information.
Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.
$24.40/hour based on experience
Qualifications
Minimum 1-year experience as a Night Auditor, or similar role
Experience at a luxury hospitality property preferred.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information:
auberge.com
Connect with Auberge Collection on
Instagram
,
TikTok
,
Facebook
, and
LinkedIn
@Auberge and #AlwaysAuberge
About
Friedkin
Friedkin
is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The
Friedkin
portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit
****************
Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$24.4 hourly 2d ago
Front Office Agent
EOS Hospitality
Guest service representative job in Goleta, CA
Do you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor vacation experience at El Capitan Canyon Resort. Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, the resort is open for guests year-round. As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing visit.
Job Summary:
As a Front Desk Agent, you will report to our Front Desk Supervisor. You will work together to…
* Greet and thank guests in a sincere, friendly manner.
* Check guests in on arrival and out on departure.
* Post charges to appropriate guest accounts.
* Anticipate and address guests' needs, and resolve their problems and complaints.
* Assist guests with disabilities.
* Answer phones and assist with inquiries.
* Assist prospective guests with taking reservations.
* Collaborate and communicate with other internal departments to ensure guest satisfaction.
* Comply with company procedures and safety policies.
* Other duties as assigned
Requirements:
* High school degree or equivalent; or relevant work experience
* Prior administrative experience a plus
* Strong customer service skills
* Excellent telephone skills
* Good problem-solving skills
* Professional appearance
* Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
* Hotel front desk experience, a plus
Benefits:
* Paid Family Leave
* Health Insurance
* Dental Insurance
* Vision Insurance
* Vacation, Sick and Holiday Pay
* Company Basic Life Insurance
* Company paid Accidental Death & Dismemberment
* Company paid Short Term Disability
* Company paid long term Disability
* 401k Retirement Plan
EOE
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
Hourly Rate: $21.00
Remote: No
Housing Provided: No
$21 hourly 60d+ ago
Front Office Agent
EOS 4.1
Guest service representative job in Goleta, CA
Do you love nature and being in a peaceful rustic setting? Are you friendly, energetic and a good communicator? Join our team today! Become part of creating an exceptional outdoor vacation experience at El Capitan Canyon Resort. Located just 15 minutes north of Santa Barbara, California or 20 minutes south of Buellton, California, the resort is open for guests year-round. As Front Desk Agent, you will work with our team to assist our guests and facilitate an amazing visit.
Job Summary:
As a Front Desk Agent, you will report to our Front Desk Supervisor. You will work together to…
Greet and thank guests in a sincere, friendly manner.
Check guests in on arrival and out on departure.
Post charges to appropriate guest accounts.
Anticipate and address guests' needs, and resolve their problems and complaints.
Assist guests with disabilities.
Answer phones and assist with inquiries.
Assist prospective guests with taking reservations.
Collaborate and communicate with other internal departments to ensure guest satisfaction.
Comply with company procedures and safety policies.
Other duties as assigned
Requirements:
High school degree or equivalent; or relevant work experience
Prior administrative experience
a plus
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Professional appearance
Intermediate computer proficiency, with ability to use Microsoft Office Suite, email and internet
Hotel front desk experience
, a plus
Benefits:
Paid Family Leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation, Sick and Holiday Pay
Company Basic Life Insurance
Company paid Accidental Death & Dismemberment
Company paid Short Term Disability
Company paid long term Disability
401k Retirement Plan
EOE
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
Hourly Rate: $21.00
Remote: No
Housing Provided: No
$21 hourly 60d+ ago
Night Auditor. Part-Time PM shift. WorldMark Solvang Resort
Leisure Co 3.3
Guest service representative job in Solvang, CA
We Put the World on Vacation
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Schedule Note: This Part-time roles includes 3 days on with shifts times (2PM-10:30PM)
How You'll Shine:
The Night Auditor is responsible for the preparation and disposition of all Night Audit work. The Night Auditor may be responsible for all Front Office functions on the third shift. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, servers and desk agent's paperwork, etc.). Generates all reports as required for Food and Beverage audit. Maintain proper record keeping (i.e., log books, etc.) according to standards. Complete the initial direct bills and place on the Property Accountant's desk. Attach all folio/banquet check backup to the bills. May handle and follow through on all guest requests during the third shift.
What You'll Bring:
Professional appearance and a positive, can-do attitude.
Ability to give high priority to customer service.
Excellent communication skills with the ability to read, write and understand English.
Ability to solve problems with minimal guidance.
Ability to multitask and work in a fast paced environment.
Strong attention to detail and organization skills.
PC Skills and Microsoft Office experience.
Accounting systems knowledge preferred.
Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard.
1 year of Front Desk or Hospitality GuestService experience.
1 year accounting or Night Audit experience preferred.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance Program
Compensation
The hourly rate for this role is $18.00.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to *****************************, including the title and location of the position for which you are applying.
$18 hourly Auto-Apply 2d ago
Customer Service Representative - CA
Hassan & Sons Inc.
Guest service representative job in Arroyo Grande, CA
Job Description
Under the general supervision of the Store Manager and Area Manager, the Customer ServiceRepresentative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible for cashiering, maintaining store presentation, ensuring food and beverage quality, and fostering a safe and welcoming environment for all customers.
The CSR serves as the face of H&S Energy, creating a positive experience for every guest through friendly interactions, product knowledge, and efficient service.
Responsibilities and Duties:
Customer Service Excellence
Greet all customers with enthusiasm and professionalism, creating a welcoming environment (“Welcome to H&S” / “Welcome to Chevron”)
Deliver friendly, efficient, and accurate service at checkout while maintaining a positive attitude
Follow the company's Four Steps of Customer Service with every interaction to achieve outstanding customer satisfaction and Mystery Shop performance
Communicate current promotions, loyalty programs, and product recommendations to enhance customer engagement
Represent the company with professionalism in appearance, communication, and conduct
Cash Handling & Register Operations
Operate the Point of Sale (POS) system accurately for all cash, credit, and debit transactions
Ensure correct change is given, receipts are issued, and refunds or exchanges are processed per company policy
Perform safe drops, cash counts, and drawer balancing at shift end following standard procedures
Verify identification for age-restricted items (alcohol, tobacco, lottery) and credit transactions
Store Presentation & Merchandising
Stock shelves, coolers, and displays to ensure products are organized, priced correctly, and visually appealing
Maintain signage, promotional materials, and pricing accuracy
Remove expired, damaged, or recalled items and report discrepancies to the Station Manager
Keep the sales floor, counters, and displays neat, clean, and clutter-free
Food & Beverage Handling
Prepare and maintain all self-serve and ready-to-eat food and beverage stations (coffee, fountain, roller grill, etc.)
Follow all food safety, sanitation, and temperature guidelines
Clean and sanitize equipment regularly to ensure quality and compliance
Maintenance, Cleanliness & Safety
Maintain cleanliness of the entire facility, including restrooms, fueling area, and trash disposal
Refill windshield washer stations, paper towels, and squeegees at the pumps
Follow all safety procedures and emergency response protocols, including knowledge of shutoff systems
Report equipment malfunctions or safety hazards immediately to management
Additional Duties
Adhere to the station's shift duties checklist for assigned shifts
Understand and assist with car wash operations (if applicable)
Perform other job-related duties as assigned by management
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, food service, or customer-facing roles preferred
Basic knowledge of POS systems and cash-handling procedures
CPR and First Aid training a plus
Strong communication skills and the ability to work effectively in a team environment
Skill Set
Strong customer service and communication skills
Ability to multitask and stay organized in a fast-paced setting
Self-motivated and dependable, with strong follow-through and attention to detail
Able to follow direction, take initiative, and maintain professionalism under pressure
Comfortable using computers and POS systems; basic Microsoft Office skills a plus
Flexible availability, including nights, weekends, and holidays
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and lifting up to 50 lbs
Requires use of hands, arms, and vision to operate POS systems and restock merchandise
Must be able to work both indoors and outdoors in various weather conditions
Exposure to cleaning chemicals, fuel fumes, and noise typical of a retail fuel environment
Must be able to communicate clearly and effectively in person and over the phone
Reasonable accommodations will be provided as required by law
$32k-42k yearly est. 24d ago
Customer Service Representative
Conversio Health 3.7
Guest service representative job in San Luis Obispo, CA
Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus.
Responsibilities:
• Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company.
• Provide outreach to potential patients, verify information and complete intake form.
• Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf.
• Ensure that all Local, State and Federal laws are being followed.
• Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality.
• Maintain a high work ethic, including attendance and professionalism in all areas.
Minimum Qualifications:
• Minimum 1 year telephonic customer service and/or telephonic sales experience.
• Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts.
• Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales.
• Must have demonstrated professional demeanor.
• Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks.
We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
$11.5 hourly 60d+ ago
Customer Service Representative
Lancesoft 4.5
Guest service representative job in Buellton, CA
The Platinum Advisor team is the face and voice of our brand. Advisors and Advisor Support Associates are on the front lines with our clients each day, delivering Best In Class service to veterinarians, physicians, and thousands of clients ordering formulas for their horses, dogs, cats and themselves.
Advisor Support Associates are smart thinkers, self-starters, engaged listeners, and provide educated recommendations and solutions to our clients. Advisors Support Associates occasionally represent Platinum Performance at horse shows, dog shows, marathons, veterinary and medical conferences, and with clients throughout the United States. An Advisor Support Associate works with a tight-knit and supportive group of fellow Advisors and builds a broad range of experiences and skills.
Responsibilities
•Provide exceptional service, advisement and order-taking to clients, veterinarians and medical professionals that call Platinum Performance daily.
•Compose clear electronic correspondence to clients through email and text.
•Apply critical thinking and problem solving to provide supplement recommendations for clients and their animals.
•Nurture client relationships through account management and follow up.
•Occasional travel to equine and canine events to represent Platinum Performance.
•Work cohesively with other Platinum Advisors, as well as other departments within Platinum Performance including Production, Quality Assurance, and Shipping.
Qualifications:
•Currently enrolled or recently completed a bachelor's degree program, preferably in Animal Science, Nutrition, Agricultural Business, or related fields
•Knowledge of equine and small animal products;or the equine industry
•Ability to perform a variety of tasks utilizing a wide degree of creativity and attention to detail
•Excellent communication skills with clients and team members
$33k-42k yearly est. 38d ago
CA - ATV Customer Service Rep at Oceano Dunes - SUNBUGGY 2025
Sunbuggy
Guest service representative job in Oceano, CA
SPEND YOUR DAYS ON THE BEACH! ATV Rental Customer Service Rep JOB DESCRIPTION Reports ToThe CSR will report to the Store Manager. Job OverviewMaintain knowledge of the different rentals offered by SunBuggy to be able to competently answer questions and set proper guest expectations. Coordinate with the “Store Manager” to take new reservations and check in customers with existing reservations
Responsibilities and DutiesResponsibilities and duties of CSR
Maintain a neat appearance of work area and Participate in keeping store area clean.
Prepare paperwork as dictated by schedule and maintain office supplies
Assist with closing out contracts at the end of day
Greet and orient guests on check-in
QualificationsQualifications that are necessary for CSR
Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors.
High School Diploma and basic math competency
Ability to Look up directions and navigate
Ability to communicate clearly over the phone, online, and in-person
Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach.
Ability to lift up to 50 pounds.
Maintain a Valid Drivers License
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$32k-42k yearly est. 6d ago
Front Desk Agent
Vandenberg Restaurant and Hotel Services
Guest service representative job in Lompoc, CA
Job DescriptionBenefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds
$33k-40k yearly est. 25d ago
(7890) San Luis Obispo: Customer Service Rep
Domino's Franchise
Guest service representative job in San Luis Obispo, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer ServiceRepresentative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer servicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 3d ago
Front Desk Agent
Sycamore Mineral Springs Resort 3.7
Guest service representative job in San Luis Obispo, CA
Job Description
DUTIES AND RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Regular and reliable attendance
Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.
Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.
Maintains front desk area in a clean and orderly fashion.
Demonstrates thorough knowledge of the property as well as the area's attractions.
Completes all necessary paperwork; maintains files and records.
Coordinates special room deliveries with the bellman.
Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.
Attends mandatory staff and safety meetings.
Employees may occasionally be asked to perform work on special assignments in addition to normal job duties
QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Must be able to work holidays, weekends and evenings
Bilingual skill is a plus
Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
Proficient on Microsoft Word, Excel, POS and Payroll systems.
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
Calculate figures and amounts.
Coordinate multiple tasks simultaneously
Ability to work in stressful situations
Ability to work in a constant state of alertness and in a safe manner
Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
The employee must occasionally lift and/or move, carry, push and pull up to 30lbs
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Work conditions include exposure to scents, mineral water sulfur odors and uneven surfaces
Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time
$32k-39k yearly est. 30d ago
Front Desk Agent ("Agente de Recepcion")
Azul Hospitality 3.9
Guest service representative job in San Luis Obispo, CA
Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.
ESSENTIAL RESPONSIBILITIES
Greet and welcome guests upon arrival.
Execute the registration and checkout process at the front desk.
Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.
Accurately handle cash transactions and balance a cash drawer to the given amount.
Acknowledge rewards members and returning guests.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Review current days arrival reports. Check all special request reservations to ensure that the room is blocked per request, VIPs identified, billing is set up correctly, deposits are taken, and other departments are notified of room assignment.
Attend all scheduled training, departmental and hotel meetings.
Ensure awareness of special promotions, daily activities, arriving VIPs, Group/Conferences in house, special requests, and scheduled shuttles.
Practice safe work habits and ensure safe work practices to avoid injury to self and others.
Ensure all privacy and security protocols are followed as well as departmental and company procedures.
Answer all calls promptly correctly transfer all calls to appropriate departments.
Confer and cooperate with other departments to ensure coordination of guest needs. Logging of all guest requests and room defects in the appropriate system. Follow up with guest after the completion of requests and repairing of any defects to ensure resolution to their satisfaction.
Answer inquiries pertaining to hotel policies, services, registration, shopping, dining, entertainment, and travel directions.
Maintain an extensive knowledge of the hotel, its services, and facilities. Along with a general knowledge of the city where the hotel is located and its attractions.
Maintain lobby cleanliness and organization.
Assist in booking reservations.
Assist with handling mail, packages, facsimiles, and guest items.
All other duties assigned by manager or supervisor.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
Assist with any guest inquiry.
Follow all company and safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
Must be able to lift up to 45 lbs. as needed.
Must be able to push and pull carts and equipment weighing up to 250 lbs.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly, and other office equipment as needed.
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, verbal, written and electronic.
Considerable knowledge of complex mathematical calculations and computer programs.
Must have excellent leadership capability and customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system and POS.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Experience in the hospitality industry preferred.
Experience in a front desk or customer service role preferred.
LICENSES OR CERTIFICATIONS
N/A
GROOMING
All Staff Members must maintain a neat, clean and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
$33k-40k yearly est. 11d ago
Front Desk Agent at Granada Hotel & Bistro
Granada Hotel & Bistro
Guest service representative job in San Luis Obispo, CA
Job Description
Granada Hotel & Bistro in San Luis Obispo, CA is looking for one front desk agent to join our 44 person strong team. Our ideal candidate is a self-starter, motivated, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
Qualifications
Proven experience working as a front desk agent or similar position
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
We are looking forward to hearing from you.
$33k-40k yearly est. 13d ago
Night Auditor
Auberge Resorts 4.2
Guest service representative job in Los Olivos, CA
Opened in February 2023 in charming Los Olivos, The Inn at Mattei's Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei's Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast's land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses.
For more information: auberge.com/matteis-tavern
Connect with The Inn at Mattei's Tavern on Instagram and Facebook at @matteistavernauberge.
Job Description
Step into the night's spotlight as a Night Auditor, where your attention to detail and financial acumen will shine. As the guardian of financial integrity during the quiet hours, you'll ensure accurate accounting, meticulous record-keeping, and a seamless transition between business days, contributing to the success of our establishment.
Conduct end-of-day financial audits, including reconciling accounts, verifying transactions, and ensuring accuracy in financial records.
Facilitate the check-in and check-out processes during overnight hours, ensuring accuracy in-room charges, payments, and guest information.
Generate and distribute daily reports summarizing financial transactions, room occupancy, and other relevant information for management review.
Assist guests during overnight hours, addressing inquiries, handling reservations, and ensuring a positive experience for late-night arrivals or early departures.
Monitor security and safety systems, address any issues or concerns that may arise during the night, and report incidents to appropriate personnel.
$24.40/hour based on experience
Qualifications
Minimum 1-year experience as a Night Auditor, or similar role
Experience at a luxury hospitality property preferred.
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About
Friedkin
Friedkin
is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The
Friedkin
portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit ****************
Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$24.4 hourly 19d ago
Front Office Agent
EOS 4.1
Guest service representative job in Goleta, CA
Looking for a job that offers the best of working both in and outdoors on the Central coast?, enjoying the fresh air and fun activities related to running a successful campground?, making sure guests have a relaxing time away from home? Then look no further than Ocean Mesa Campgrounds!
Here at Ocean Mesa we have the benefit of a hybrid work place mixing both the jobs of a Park Ranger and Front Desk, some of these responsibilities include routine office/clerical responsibilities for our resort. You will also serve as the face of the resort as you interact with current and prospective guests who come to the office with questions and concerns or those you might come across performing outdoor campground responsibilities.
OVERVIEW
GuestServices Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
JOB DUTIES
Greet and welcome guests on the property, sort through and send resort comments, suggestions, and complaints to the Resort Manager.
Check guests in and out for their reservations.
Assist guests with making future reservations both in person and over the phone.
Maintain petty cash fund.
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Ensure office supplies are sufficiently stocked and prepare supply orders as needed.
Perform hourly camp checks to ensure guests are following park rules and checking for trespassers on property.
Other duties as assigned.
Requirements
High School Diploma or GED
Administrative experience (
preferred
)
Strong customer service skills
Excellent telephone skills
Good problem-solving skills
Maintain a professional appearance
Intermediate to advanced computer proficiency, ability to use Microsoft Office Suite
RV resort office or hotel front desk experience,
a plus
Rewarding Benefits
You will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun Matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance Program
Legal Assistance Program
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members
Team Member Perks & Discount program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more!
Paid Time off including holidays, vacations, personal, sick time, bereavement and pay for jury duty.
Work Remotely
No
Job Type: Full-time
Salary: $18.00
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Overtime
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location: One location
EOE
Hourly Wage: $20.00
$18-20 hourly 60d+ ago
Front Desk Agent
Sycamore Mineral Springs Resort 3.7
Guest service representative job in San Luis Obispo, CA
DUTIES AND RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Regular and reliable attendance
Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer, obtaining credit card imprint for incidental expenses, informing guests of pertinent hotel policies, issuing room keys, directing guests to rooms and other areas.
Responds to guest questions either in person or over the phone in a courteous and professional manner; provides information including but not limited to directions, shopping, dining, entertainment, hotel services, and safety.
Fulfills guests' needs, ensuring their stay is as pleasurable as possible; assists with dining, entertainment, or transportation reservations as needed.
Resolves guest problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed.
Answers hotel internal and external phone calls and provides information as needed; takes messages for hotel guests and assures receipt.
Makes and confirms reservations for future hotel guests following established procedures including but not limited to assuring room availability, obtaining all necessary guest information, obtaining credit card information, assuring guest understands all hotel policies particularly with regard to reservation cancellation.
Checks guests out of hotel following established procedures including but not limited to computing bills, collecting payment, and providing guest with necessary paperwork.
Maintains front desk area in a clean and orderly fashion.
Demonstrates thorough knowledge of the property as well as the area's attractions.
Completes all necessary paperwork; maintains files and records.
Coordinates special room deliveries with the bellman.
Performs clerical duties as required including but not limited to filing, photocopying, faxing, and mailing.
Attends mandatory staff and safety meetings.
Employees may occasionally be asked to perform work on special assignments in addition to normal job duties
QUALIFICATIONS:
To perform this job successfully, incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Must be able to work holidays, weekends and evenings
Bilingual skill is a plus
Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
Proficient on Microsoft Word, Excel, POS and Payroll systems.
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
Calculate figures and amounts.
Coordinate multiple tasks simultaneously
Ability to work in stressful situations
Ability to work in a constant state of alertness and in a safe manner
Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
The employee must occasionally lift and/or move, carry, push and pull up to 30lbs
WORK ENVIRONMENT
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Work conditions include exposure to scents, mineral water sulfur odors and uneven surfaces
Your company reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time
$32k-39k yearly est. 30d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Santa Maria, CA?
The average guest service representative in Santa Maria, CA earns between $25,000 and $42,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Santa Maria, CA