Guest service representative jobs in Trenton, NJ

US-NJ- Type: Full-Time # of Openings: 1 NJ - Northeast-MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Mail/Courier Services: -Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. - -Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc). -Researches and routes unidentified and generic mail. -Receives, logs, delivers and tracks messenger items. -Responds to customer requests. -Performs routine upkeep of equipment. -Records and tracks customer inquiries and fulfillment of requests. Shipping/Receiving: -Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. -Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures. -Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory. Hospitality Services - Place name tags on visiting offices and cubicles each day. - Deliver water bottles as needed to offices, cubicles or conference rooms. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. H In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 - $23.37/ hour - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM19 #LI-JZ1 #LI-ONSITE PI90da10ee582b-37***********2

Job Title: Customer Service Representative Type of Employment: Permanent In Office/Hybrid/Remote: In office Hourly: $25/hr LHH is partnering with a wellness services organization to hire a Customer Service Representative. This role is fully in office with hours from 9AM to 5:30PM with a 30-minute break, Monday through Friday. The qualified candidate should have at least 2 years of experience within a business to business consumer good industry and must have experience using an ERP system to process orders. The hourly rate is $25/hr based on years of experience. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: · Answer incoming phone calls and emails from customers · Process sales orders and purchase orders · Invoice sales orders · Keep track of inventory · Coordinate shipments · Assist with product sample requests Required Experience: · High School Diploma · At least 2 years of related experience · Experience using an ERP system · Proficiency in Microsoft Office Suite · Excellent written and verbal communication skills · Ability to do basic math functions · Prior experience handling logistics is a plus Benefits are offered including medical, dental, vision and PTO. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance

Edison, NJ 08817 Role Type: Onsite Role Note: MUST be legally authorized to work in the United States. JOB RESPONSIBILITIES: Core Responsibilities: Ensures all orders received, through EDI, emails and phone are processed in a timely and accurate manner. Ensure any changes or revisions to orders are properly documented and communicated. Provide necessary documents to operations/warehouse department Responsible for establishing and maintaining effective communication with all customers regarding price discrepancies, out of stocks and potential shipping delays Ensure all customer related documentation is complete and filed Processes RMAs and credits. When necessary, forward credits to customers and corporate finance Oversee/manage Papervision Attend and participate meetings as required Additional Responsibilities: Answer incoming calls Oversee the resolution of all customer complaints. Ensure communications are comprehensive and thorough. Report all complaints to supervisor when applicable Provide customers missing or misplaced documents including but not limited to invoices and BOLs Provide effective support to sales team Greets and screens visitors and telephone call and notifies staff members or records and relays messages Monitors admittance to facility assuring admittance is authorize employees and vendors only Complete miscellaneous customer care functions and special projects as assigned Complete reports and maintain documentation as required Performs other duties as assigned JOB REQUIREMENTS: Education/Certifications: High School diploma or GED equivalent Experience: One to two years related experience and/or training; or equivalent combination of education and experience System Implementation preferred Knowledge/Skills/Abilities: Knowledge of Microsoft Excel; IDS systems; Power Sell software; EDI software and Microsoft Outlook Oral and written communication skills Time management 10 key skills Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of organization Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Good judgment is required for this position as there may be times when direct supervision may not be immediately available WORK ENVIRONMENT: Onsite Role: This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office Travel (Minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons PHYSICAL ENVIRONMENT/DEMANDS: Office Roles: Most work is performed in a temperature-controlled office environment Incumbent may sit for long periods of time at a desk or computer terminal While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday Stooping, bending, twisting, and reaching may be required in the completion of job duties Warehouse Roles: Ability to lift up to 75 pounds and to stand, walk, bend, stoop, twist, and turn frequently Exposed to temperatures ranging from -20 degrees below zero to 35 degrees Fahrenheit in Perishable Operation and 37 degrees to 90 degrees Fahrenheit in Grocery Operation Ability to do repetitious arm, wrist, and hand movements required for maintenance and service procedures Must be able to work with hands and arms overhead, and to work in or under the equipment Requires manual dexterity, overall coordination, and good balance to work both at ground level and in high places to perform job duties. Ability to operate work-related equipment Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus Woodstock Farms: Ability to work in an environment containing tree nuts, peanuts, soy, wheat, sesame, milk and different spices like pepper, chili, etc. ADDITIONAL INFORMATION: Interview Process: The selection process will likely consist of two rounds. The first round will be conducted virtually via Microsoft Teams, followed by a second round which will be an onsite interview Temporary to Permanent Opportunity: Conversion from a temporary to a permanent position will be based on business needs, attendance, and overall performance. Candidates demonstrating strong performance and reliability may be considered for permanent employment We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req UNFI-JB-687

Job Description/Responsibilities Provide professional, cheerful, and welcoming service to all customers and visitors, ensuring their expectations are exceeded. Represent fly ADVANCED's commitment to quality and exceptional service. Handle all customer communication, including incoming phone calls, emails, and service requests. Key responsibilities include: Scheduling and coordinating client appointments using maintenance systems (eBis and Salesforce). Sending appointment confirmations, as well as timely reminders (1 month and 1 week before appointments) via email/text. Following up with clients for scheduling their next service, sending satisfaction surveys, and ensuring ongoing engagement. Manage pre-arrival, arrival, and departure arrangements at our Authorized Service Center (ASC). Tasks include coordinating ground transportation, rental car services, confirming bookings with vendors, and relaying details to customers. Adhere to company policies regarding customer service standards, safety guidelines, and security procedures. Accurately handle credit card and cash transactions, including issuing receipts and maintaining accountability. Maintain customer records, generate reports, and carry out general administrative responsibilities. Provide support with administrative tasks related to the operations of the flight school. This role requires a proactive approach to delivering top-notch customer service, attention to detail, and the ability to juggle multiple responsibilities seamlessly. Qualifications/Skills Excellent oral and written communication skills Ability to work independently with little direct supervision and work as part of a team Ability to accept responsibility Effective multi-tasking and time management skills Knowledge of Customer service principles and practices Professional personal presentation Attention to detail

Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Job Title: Commercial Lines Customer Service Representative (CSR) (AKA, Account Manager) Reports To: Operations Manager Benefit Plan- benefits plan (including a 50% match of the first 10% in the 401k) as well as the chance to earn commissions, referral fees, one-time payments for certain sales, the end-of-year growth bonus structure, etc. Job Description: The Customer Service Representative is responsible for the prompt, efficient, and effective processing and management of producers' and customers' requests for quotes, renewals, endorsements, claims, audits, new business, and for addressing other policy and customer information. Job Functions: Quotes - The CSR, in partnership with the producer, gathers and evaluates sufficient information to market/ re-market and quote new business, additional lines, and renewal policies on behalf of agency prospects and customers within the guideline time periods defined by agency management (further time frame details TBD). Renewals - The CSR receives, reviews, and processes renewals on a timely basis (time frames to be defined), which includes holding renewal review meetings with the producer(s) on at least a monthly schedule. Policy Changes/Endorsements - The CSR collects information from clients and/or the producer, and processes policy changes in a timely manner as determined by agency timeline requirements, utilizing a system for scheduled follow-up as needed to assure customer satisfaction and alerting the producer to unique situations. Claims - Recognizing that claims is the primary reason for clients' insurance purchases, the CSR will open, manage, and monitor claims as needed for the clients of the T.C. Irons Agency (with procedures and responsibilities varying at times from the Burlington office as compared to the other office locations). Audits - The CSR will assist the client and the producer in resolving audits on a timely (TBD) basis. New Business - This core element of the CSR's job (which creates a sustainable revenue stream for the agency and its associates) involves coordinating actions among the client, the carrier(s)/brokerage source(s), and the producer - so that the correct details are entered into the Agency Management System, the policy is received promptly, the delivery package is prepared for the producer, the policy is mailed if personal delivery is not going to occur, etc. Other business duties as assigned by Operations Manager as needed to generate and sustain agency profitability.

Hiring: Clerk - Arbitration 📍 New Jersey (On-site) ⏳ 12+ Month Contract 💵 $17-$19/hr (W2) 🚗 Leading Automotive Company We are looking for a detail-oriented Clerk - Arbitration to join a leading automotive brand. If you have experience in customer service, clerical work, data entry, or admin support, this could be a great fit. Responsibilities: • Review customer complaints & documentation • Support arbitration and post-sale case updates • Data entry, filing, scanning & office duties • Communicate with customers (phone & in-person) • Work with internal systems (AS400 training provided) Requirements: ✔ Clerical/admin/customer service background ✔ Strong attention to detail ✔ Comfort with data entry and repetitive tasks ✔ Valid driver's license ✔ Automotive or claims experience is a plus 📩 To apply: Send your resume to ********************* or apply directly here.

Open to: General Public Work Week: 35 (35-hour) Work Week Salary: A99 ($36,448.51) (Non-Negotiable) Existing Vacancies: 1 Program/Location Department of Environmental Protection Fish and Wildlife Bureau of Law Enforcement 1 Eldridge Road Robbinsville, NJ 08691 Scope of Eligibility Open to applicants who meet the requirements below. Description Under the close supervision of a supervisory official in a state department, agency, or institution, learns to perform front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents; provides information to customers regarding department/agency programs and services; does other related duties as required. Specific to the Position Under the supervision of the Central Region Captain, this ASR receives constituent phone calls, updates several law enforcement databases, files essential records, and assists the captain with clerical duties as needed. Due to access to law enforcement's sensitive records, this employee must pass a criminal history background check. Preferred Skill Set Experience in fishing and hunting is a plus but not required. Proficiency in Microsoft Office Suite and the ability to interact with the public and others in a courteous, timely and efficient manner. License Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. Benefits As a New Jersey State Department, NJDEP offers a comprehensive benefits package that includes: Paid Benefit Leave Holiday Pay Alternative Workweek Program* Telework* Pension Deferred Compensation Health Benefits (medical, prescription drug, dental & vision care) and Life Insurance Flexible and Health Spending Accounts (FSA/HSA) Commuter Tax Savings Program Public Service Loan Forgiveness (PSLF) Tuition Reimbursement* *Pursuant to the State/Department's policy, procedures, and/or guidelines. Residency All persons newly hired on or after September 1, 2011, have one year from the date of employment to establish, and then maintain principal residence in the State of New Jersey subject to the provisions of N.J.S.A. 52:14-7 (L.2011, Chapter 70), also known as the “New Jersey First Act”. Authorization to Work Selected candidates must be authorized to work in the United States per the Department of Homeland Security, United States Citizenship, and Immigration Services regulations. NOTE: The State of New Jersey does not provide sponsorship for citizenship to the United States. SAME Applicants If you are applying under the NJ SAME program, your supporting documents (Schedule A or B letter) must be submitted along with your resume by the closing date indicated above. For more information on the SAME program, please visit SAME Program, email ***************, or call CSC at ************** and select Option #3. Veteran's Preference To qualify for New Jersey Veteran's Preference/status, you must establish Veteran's Preference through the Department of Military and Veteran's Affairs. Please submit proof of your Veteran's Preference along with your resume as indicated. For more information, please visit *********************************************************************** Equal Opportunity Employment The State of New Jersey seeks to increase the richness and diversity of its workforce, and in doing so, become the employer of choice for all people seeking to work in State Government. To evaluate the effectiveness of our efforts to attract and employ a diverse workforce, applicants are asked to voluntarily answer a few brief questions on the NJ Affirmative Action Information Form. All information is considered confidential and will be filed separately with the agency's affirmative action officer. This information will not be part of your application for employment and will not be considered in any hiring decision. DEP Notices of Vacancy have a 4:00 p.m. deadline on the closing date. When filing for these opportunities, please be sure to have your letter of interest and credentials sent electronically before 4 p.m. on the closing date. The New Jersey Department of Environmental Protection is an Equal Opportunity Employer and is committed to inclusive hiring and a diverse workforce. We strongly encourage people from all backgrounds to apply. Accommodations under ADA will be provided upon request.

Job Description KassCon in Philadelphia, PA, US is seeking a Guest Services Representative to join our team. At KassCon, we pride ourselves on creating a warm and welcoming environment for all our guests. As a Guest Services Representative, you will be the first point of contact for visitors, assisting them with inquiries and ensuring their needs are met with a friendly and professional demeanor. Join our team and be part of a company that values customer satisfaction and team collaboration. With a competitive salary range of $14/hr. - $18/hr., this is an exciting opportunity to showcase your customer service skills and make a difference in the guest experience at KassCon. Apply now and be a part of our dedicated team! Compensation: $14 - $18 hourly Responsibilities: Greet guests, and open door(s) for residents, tenants, and guests. Answer the phone at the front desk. Accept packages (USPS, UPS, FED EX, dry cleaning, etc.), logging them in for residents and putting them in storage room. Distribution of packages to residents & ensuring signature for receipt. Assisting residents with the arrival of guests and deliveries. Maintaining a log of all building visitors. Respond to any alarms of the building including fire, intruder, HVAC, water, etc. if safe to do so. Contact 911 and request emergency assistance from police, fire, and emergency medical services as needed. Incident Reporting. Enforce Building policies and procedures. Contact elevator company for emergency response when needed. Contact building Superintendent or Maintenance if the need of building repair should arise. Report any building malfunctions that it becomes aware of or is advised of by any residents to management (i.e. Light bulb out, broken tiles, leaks, etc.). Challenge suspicious individuals and inform the authorities of suspicious incidents. Act as a deterrent to building violators. Implement/enforce building access control. Qualifications: 0-2 years of experience in customer service or hospitality industry Strong verbal and written communication skills Ability to work nights and weekends Experience as a receptionist is a plus US work authorization About Company In 2000, three friends looked at Philadelphia's rapidly expanding real estate market and saw that something was lacking; the existing cleaning industry could not meet the standards of the high-end commercial, retail, residential, and green building sectors. Together, they resolved to fill that niche and founded KassCon, a business dedicated to providing professional cleaning and exceptional concierge service to the sophisticated corporate customers moving into Center City's high-rise office complexes and condominiums.

Additional Information Evening Shift Job Number 25187068 Job Category Rooms & Guest Services Operations Location Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States, 19107VIEW ON MAP (***************************************************************************************************************************************************************** Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out. Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Description The Guest Services Representative is a game day position responsible for greeting guests, management of elevator, escalator, and turnstile operations at Citizens Bank Park. This is a customer-facing position that requires a high level of customer service to our guests. JOB DUTIES & RESPONSIBILITES: Greeting guests as they enter the ballpark or seating area which includes: Escorting guests to their specific seat. Maintaining ticket discipline by checking ticket accuracy. Managing the guest experience by enforcing the Phillies Code of Conduct policies. Answering any questions that guest may have. Ensuring the safety of our guests by investigating any bats or baseballs that may enter the seating area. Managing guest movement during the time that the ball is in play. Reporting any incidents by using the incident tracking system. Taking direction from supervisors. Communicating security issues to supervisors. Management of elevator and escalator operations which includes: Ensuring guests are transported safely throughout the ballpark. Answering any questions that guest may have. Advising supervisors of any operational or mechanical issues. Management of turnstile area to ensure quick and safe entry into the ballpark, which includes: Ensuring the turnstiles are uncovered, powered up and is clear of debris for each event. Greeting guests as they approach the turnstile and assist with ticket scanning. Ensuring the guest enters through the turnstile safely. Answering any questions the guest may have. Advising supervisors of any ticketing issues. Ensuring that all turnstiles are properly powered down and covered at the end of each event. SKILLS & QUALIFICATIONS: Excellent written and verbal communication skills and have great attention to detail. Must be able to work autonomously and with a team at all levels of the organization and with a diverse work force. Availability to work long hours, including nights, weekends and holidays. Strong customer service skills. Strong teamwork attitude. PHYSICAL REQUIREMENTS: Constant standing for extended periods of time lasting a minimum of 5 hours per event. Frequent walking to monitor sections, which may involve ascending/descending stairs and walking up inclines and/or uneven surfaces. Occasional lifting and/or moving up to 25 pounds. Ability to work in outdoor weather conditions for extended periods of time. The Phillies are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job DescriptionBenefits: Flexible schedule Free uniforms Paid time off Training & development We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. GUEST SERVICE AGENT / FRONT DESK AGENT DUTIES AND RESPONSIBILITIES: Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Knows the location and types of available rooms as well as the activities and services of the property. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Coordinates all information between various departments to ensure an effective and timely solution to guests issues that arise. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Knows how to use front office equipment. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out's & currency exchange when applicable. Follows procedures for issuing and closing safe deposit boxes used by guests. Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures and record details in the courier Mail Register. Advise guest of any messages, mail, faxes, etc. received for them. Communicate services and amenities of the hotel to guests. Obtain proper identification for tax-exempt guests and attach the form to registration card. Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Attends department meetings. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Perform other duties as requested by management. PREREQUISITES: Experience: Previous hotel-related experience desired. Physical: Requires typing, writing, standing in duration, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Day shift Holidays Night shift Weekends as needed Education: High school or equivalent (Preferred)

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: Greet and check-in guests in a friendly manner Assist in taking reservations, pre-registrations, and room blocking Assist large groups upon arrival Assist guests in finding dining, shopping, and other "hidden gems" nearby Be the first to handle and resolve guest issues Process payments according to procedure Upsell additional facilities and services Performs all check-out tasks Ensure all cash, checks, and credit card balances at the end of each shift Answer questions and address guest needs and requests Communicate internally with other departments when necessary to resolve a guest concern or request Additional tasks may be assigned at any given time Requirements Qualifications: High school Diploma or equivalent Credit Card handling experience preferred Hotel Front Desk experience preferred Experience with hotel reservations software preferred Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction Positive, upbeat demeanor Excellent written and verbal communication and organizational skills Team-oriented Ability to stand for 8 hours at a time Ability to lift 20 lbs. on occasion Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $16-$18 per hour

City, State:Bridgewater, New Jersey Title: Guest Service Agent FLSA: Non-Exempt Status: Full Time Reports to: Assistant Director of Food and Beverage/Front Office Manager Pay Range: Hourly range $21.95-$23.60 Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction. Essential Functions and Duties: Greet, register, and assign rooms to guests upon their arrival. Verify guest credit and establish payment methods for accommodation. Keep accurate records of room availability and guest accounts using property management systems. Compute bills, collect payments, and make change for guests. Perform basic bookkeeping tasks, such as balancing cash accounts. Issue room keys and provide necessary instructions to bell attendants. Review accounts and charges with guests during the check-out process. Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems. Transmit and receive guest messages using telephones or switchboards. Coordinate with housekeeping and maintenance staff to address guest-reported issues. Make and confirm reservations for guests. Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel). Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently. Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures. Work Environment: Primarily indoor work within the hotel's front desk and lobby areas. Requires standing and walking for long periods throughout the shift. Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies). Flexible schedule required, including availability for evening, weekend, and holiday shifts. Frequent use of a computer and telephone, interacting with guests and team members. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-11-20 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Purpose: Serves guests by completing registration and controlling room assignments. Welcomes and registers guests, establishes credit, directs guests to room, relays messages, answers questions about services, maintains and updates records, obtains payments, makes reservations, secures valuables. Responsibilities • Willingness to accept the most effective role • Welcomes guest by greeting, answering questions, and responding to requests • Registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, and issuing guest room keys • Establishes credit by verifying credit cards or obtaining cash • Directs guest to room by showing location on map • Conveys information to guest by receiving and transmitting messages, mail, facsimiles, packages, etc • Provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel • Maintains records by entering room and guest account data • Collects revenue by entering services and charges, computing bill, and obtaining payment • Makes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirements • Secures guest's valuables by processing lost and found • Contributes to team effort by accomplishing related results as needed Requirements • Uses customer-oriented telephone etiquette to receive information • Greets callers, establishes rapport and projects professional tone at all times • High school diploma or equivalent experience • Lift up to ten (10) pounds, unassisted • Sit and/or stand for long periods

Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met. Handle requests for information, mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service, facilities and hours of operation. Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Company Description Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel - Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly's finest clientele. Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! Job Description First impressions are lasting impressions! We are seeking a warm, service-minded professional to join the dynamic Guest Services team as a Front Desk Agent. Front Desk Agent/Guest Service What's in it for you: Unlimited career development opportunities, both nationally and internationally. The sky is your limit! Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential Give back through our Corporate Social Responsibility activities and local community based philanthropy. What you will be doing: Welcome all guests in a luxury environment, completing both check-in and checkout procedures and creating a warm farewell to the departing guests. Handling incoming phone calls to the hotel including In-house guest requests. Enrolling guests in our ALL Accor frequent guest program. Handling all guest inquiries and requests, as well as providing hand-tailored experiences to ensure a memorable stay. Candidate should be able to deliver luxury service, be efficient, empowered and cordial. Responsible for a cash bank and following all cash handling procedures. Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling. Qualifications Your experience and skills include: Previous experience with Opera Cloud a plus or a comparable property management system (PMS). Must have experience working with computers, specifically Word, Excel and messaging. Qualified candidate will be detail-oriented, organized and willing to go above and beyond to deliver luxury service. Minimum 1-year experience in similar position in a luxury setting or hotel school degree. Must be flexible with days and hours. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

The Study at University City is currently seeking a Guest Service Agent, to provide genuine hospitality and highest quality of service to our guests. This position organizes, confirms, processes, and conducts all guest check-ins/outs, room reservations, requests and inquiries. Under the direction of the Guest Service Manager, the Guest Service Agent is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities Provide the highest and most efficient level of hospitality and customer service expected by our guests. Complete the guest check-in and check-out processes, which includes assigning guests their rooms and facilitating payment. Maintains room inventory of vacancies, reservations, and assignments. Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Coordinate with all departments of the hotel to manage guest requests, as well as answer general guest inquiries about the hotel and the surrounding area. Attends to guests needs and request, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues, and complaints. Regularly calculates and/or posts charges, receipts, cash payments and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Provide assistance to other team members to contribute to the best overall performance of the department and the hotel. Perform accordingly to the company handbook in regard to policies, procedures and regulations. Ensure total awareness of in-house VIP's. Maintain a safe and clean work environment. Fundamentals Ability to maintain a friendly, cheerful and courteous demeanor at all times. Education: High school diploma or general education degree (GED). Experience: 1 year within a customer facing role. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel. Flexibility to work any shift including evenings, weekends and holidays. Excellent verbal and written interpersonal communication skills. Proficiency in English required. A second language is desirable. Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment. Ability to positively communicate and interact with all hotel departments. Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs. Ability to stand for long periods of time in an indoors with a thematically climate-controlled workstation. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Study Hotels is a drug free workplace. Pre-employment drug test and background check required. About Us The Study at University City, the second property of the Study Hotels brand, is located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia, PA. The 212-room hotel features areas of discovery and connection placed throughout for purposeful guest interaction, including three custom designed museum cases showcasing artifacts from nearby museums, custom writing desks complete with postcards to encouraging guests to connect with family and friends postage free, and a European-inspired café. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living. The Study at University City offers CO-OP Restaurant & Lounge, an energetic restaurant featuring great food and spirited hospitality positioned at the bustling corner of 33rd and Chestnut Streets. Eligible full-time team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our 401(k) plan and Employee Assistance Program. Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.