Customer Service Representative
Guest service representative job in Tucson, AZ
Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Sales Representative
Guest service representative job in Tucson, AZ
Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour).
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications:
Six months of sales experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Overnight Customer Service Representative - $1,000 New Hire Bonus!
Guest service representative job in Tucson, AZ
Customer Service Representative Terms: Full-time, Onsite, Overnight availability required, Financial experience is preferred Pay: $19/ Hour Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
* Assist customers with issues and concerns they are experiencing during the use of the product and/or service
* Document call-related information for auditing and reporting purposes
* Maintain and update customer information as necessary
Qualifications
* Financial experience is preferred
* Overnight availability required
* High school diploma or GED
* Customer service experience is a plus
* Strong computer navigational skills
* Familiarity with Microsoft Office applications (Word, Excel)
* Excellent oral and written communication skills
* Exceptional listening/comprehension skills
* Professional and courteous
* Customer oriented
Work Environment
* Regular work performed in a climate-controlled, call-center environment
* Ongoing usage of phone and computer systems
Physical Demands
* Constant sedentary work
Benefits
* Health, dental, and vision coverage/HSA
* PTO
* Paid holidays and sick time
* Optional daily pay or weekly pay
* 401K retirement plan
* Leadership programs
* Paid training and tuition reimbursement
* Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
* Employee assistance program
* Additional voluntary benefits
Next Steps
* Place an application
* Complete your online assessment
* Our team will review your application
* If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Auto-ApplyCustomer Service Representative and Dispatcher
Guest service representative job in Tucson, AZ
The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing.
Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you.
What's in it for You?
Competitive Pay: $18 - $22 per hour starting, DOE
Weekly Hours: 34 hours per week
Opportunity to work with a high-performing and supportive team
Set Schedule:
Monday and Tuesday: 7 AM - 4 PM (in office)
Monday and Tuesday: 4 PM - 8 PM (remote)
Wednesday, Thursday, and Friday: 7 AM - 10 AM
Why You'll Love It Here
Over 40% of our team has been with us for five years or more
Strong, values-driven culture built on honesty, respect, and teamwork
4.9-star rating on Google, a testament to both our customer service and employee satisfaction
Open-door leadership and opportunities to grow your skills in the trades industry
Your New Role
As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include:
Answering inbound customer calls and scheduling plumbing services efficiently
Dispatching technicians to appropriate jobs based on skills and location
Providing schedule confirmations, updates, and customer support
Supporting management with administrative and clerical tasks
Participating in an after-hours on-call rotation
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
1-3 years of experience in dispatching and customer service
2 years of experience in administration or the home service industry
High school diploma or equivalent
Typing speed of at least 45 WPM and proficiency in Microsoft Office
Excellent communication, organizational, and multitasking skills
Ability to work in a fast-paced office setting and remain seated for extended periods
Familiarity with DESCO software (a plus, not required)
Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
Guest Service Representative
Guest service representative job in Tucson, AZ
As Guest Service Representative, you are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas.
How will you do this? The following are the essential functions and responsibilities of the job:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
Book guest hotel reservations.
Register guests to the hotel, verifying reservation, personal information and securing payment information.
Answer and route calls as appropriate; take guest messages with accuracy.
Assist in handling mail and other electronic communication.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Provide guests with information regarding hotel facilities and local attractions.
Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner.
Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level.
Responsible for cash drawer contents and transactions during shift.
Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.
Process all Market and retail transactions for the guests.
Maintain appropriate market inventory levels, restocking when necessary.
Handle confidential information, including guest records, with a high degree of integrity.
May assist with continental breakfast and laundry functions during downtime.
May fill in driving the guest shuttle.
Assure overall cleanliness of the front office area, lobby, and surrounding areas.
Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention.
Maintain a professional image at all times through action, appearance, and dress.
Follow Company policies and procedures.
Other duties as assigned by supervisor or management.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of front desk operations and procedures, guest services and hotel services.
Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
Able to read and write to facilitate the communication process.
Able to work independently and desire to participate as part of a team.
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Ability to access and accurately input information using a moderately complex computer system.
Create sense of urgency in matters that will impact the success of the business.
Demonstrate genuine care for customers and employees.
Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Ability to observe and detect signs of emergency situations.
Able to work in fast paced environment.
Able to prioritize, organize, and manage multiple tasks.
GENERAL NOTES
Guest Service Representatives will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance to the standards set forth by Converge Hospitality must be maintained and is an essential element of the success in this role. If the Guest Service Representative is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as signed by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, Converge Hospitality provides reasonable accommodation to known physical or mental limitations of an otherwise qualified team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on Converge Hospitality.
Converge Hospitality is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
Customer Service Representative
Guest service representative job in Tucson, AZ
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $0.16 - $0.22 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyGuest Services Supervisor
Guest service representative job in Tucson, AZ
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Directs workers engaged in taking tickets at the entrance of the facility, seating guests, monitoring door entrances and exits and keeping unauthorized persons out of restricted areas.
Conduct on-the-job training for new employees.
Oversee the handling of all needs for guests with disabilities including ticketing, entrance/exiting, seating, and overall, ADA compliance.
Conducts frequent inspections of the front of house area of the facility, ensuring that all areas are clean, safe, and secure.
Review reports or logs on all incidents and related activities for submittal to the Security Manager.
Frequently evaluates the performance of all guest services personnel assigned under Lead's jurisdiction.
Perform other tasks as assigned.
Supervisory Responsibilities:
Responsibility includes training employees, planning, assigning, and directing work.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
High School Diploma or GED equivalent
1 year of guest services experience in a similar venue
Good leadership and communication skills necessary
Knowledge of radio communication equipment
Appearance must be clean and neat in appearance.
Skills and Abilities:
Ability to walk freely up and down steps.
Ability to speak and understand English.
Ability to stand for long periods of time.
Ability to work nights, weekends, and holidays.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Working Conditions: Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours. Physical requirements include feeling and reaching with hands and arms, walking, stooping, lifting up to 50 lbs. and standing for extended periods of time. Position often exposed to adverse conditions such as fumes, wet floors, dust, and noise.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global - Tucson Convention Center
260 S. Church Ave.
Tucson, AZ 85701
Applicants that need reasonable accommodations to complete the application process may contact ************.
SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor
Auto-ApplyHotel Front Desk Agent
Guest service representative job in Tucson, AZ
Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$16 - $17 hourly
Responsibilities:
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Connect with the housekeeping department to ensure guest accommodations are ready
Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
Bookkeeping: keep accurate records of all hotel guest account information
Field customer complaints when necessary
Qualifications:
High school graduate, GED recipient, or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Well-versed in taking telephone calls and handling stressful situations
Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company
Embassy Suites Tucson Paloma Village is located at Skyline and Campbell.
Hotel Front Desk Agent Part Time 3-4 Days
Guest service representative job in Tucson, AZ
Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Greets guests as they arrive, focus on personal recognition
Reviews arrival lists daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
Keep front desk area clean and organized.
Assisting with lobby activation as needed.
Utilize proper procedures when handling guest PPI data.
Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival.
Attends promptly to guest needs and inquiries
Perform various other duties as assigned
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of one (1) year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education
KNOWLEDGE, SKILLS AND ABILITIES
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Front Desk Agent 13450
Guest service representative job in Tucson, AZ
Under direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner with check in, check out and other related services. Maintains confidentiality of all information. This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
Registers guests, collects payment and records data pertaining to payment funds and expenditures.
Assigns accommodations to guests.
Resolves Hotel guests complaints.
Executes emergency procedures in accordance with hotel standards.
Answers inquire concerning travel routes, recreational facilities, scenic attractions and dining establishments.
Answers incoming calls, greetings callers, providing information, transferring calls and/or taking messages as necessary.
Assists guests in making any future reservations.
Handles and verifies all complimentary vouchers for any comp rooms are received.
Answers guest questions about property.
Upon request, arranges medical aid for Hotel guests via the Security Office.
Complies with all cash and credit card handling procedures.
Wears proper uniforms at all times.
Upholds the Hotel's commitment to hospitality.
Contributes to a team effort and accomplishes related results as required.
Performs other duties as required.
Job Requirements:
Minimum Qualifications:
Education and Experience:
High school diploma or GED plus one year hotel front office operations and/or customer service. Must be 18 years of age or older. Working knowledge of computers and able to type 25 word per minute. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license and to include the following:
Knowledge, Abilities, Skills, and Certifications:
Knowledge of principles and practices of customer service in a Hotel environment.
Knowledge of computer, fax copier utilization in business operations.
Knowledge of surrounding areas and points of interest.
Ability to communicate, read, and write clearly in basic English. Bi-lingual in English /Spanish helpful but not required.
Ability to demonstrate outstanding guest service at all times.
Ability to work a flexible schedule to include weekends and holidays.
Ability to present oneself in a professional appearance and manner.
Ability to apply basic mathematical skills.
Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists.
Ability to multitask.
Ability to interpret a variety of instructions furnished in written and oral form.
Ability to maintain confidentiality.
Skill in utilizing Hotel reservation software.
Ability to type a minimum of 25 words per minute.
Physical Demands:
While performing the duties of this job, the employee is required to stand; use of hands and fingers, to handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
Work is generally performed indoors in a Hotel setting with a moderate noise level. Evening, graveyard, holiday and/or weekend work are required. Extended hours and irregular shifts are also required.
PT Front Desk Agent
Guest service representative job in Tucson, AZ
The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. Also responsible for collecting monies for services rendered during a guest's stay.
Position Responsibilities and Qualifications:
Education & Experience:
· High School diploma or equivalent and some customer service experience preferred.
· Strong Computer skills and financial knowledge required.
· Valid Driver's License for appropriate state and MVR in good standing.
Physical Demands:
· Long hours sometimes required, including nights and weekends.
· Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
· Ability to be on your feet throughout the entire shift.
Required Competencies:
· Must be able to convey information and ideas clearly, both oral and written.
· Must work well in stressful, high-pressure situations.
· Must be able to evaluate and select among alternative courses of action quickly and accurately.
· Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
· Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
· Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need.
· Must be able to prioritize departmental functions to meet due dates and deadlines.
· Must be able to work with and understand financial information and data, and basic arithmetic function
Front Desk Agent - PT
Guest service representative job in Tucson, AZ
Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.
The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.
Job Description
Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.
Responsibilities
Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures
Empathetically listen to guest inquiries and provide appropriate responses
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Maintain confidentiality of all guests and hotel information
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments
Maintain guest history files on all guests
Accommodate room changes expediently
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction
Issue safe deposit boxes to guests and ensure security of key
Monitor, send and distribute guest faxes
Generate, print and distribute daily and weekly reports
Resolve discrepancies on the room status report with Housekeeping
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
Qualifications
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to accurately and efficiently input information into computer systems
Ability to work cohesively with co-workers both within and outside of your department
Ability to compute accurate mathematical calculations
Ability to think clearly, quickly and make concise decisions
Ability to prioritize, organize and follow up
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
Previous customer service experience
Previous hotel front desk experience is strongly preferred
Previous cashiering experience is preferred
Fluency in a foreign language is preferred
Previous guest relations training is preferred
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-ApplyFront Desk Attendant
Guest service representative job in Tucson, AZ
At Triple Shift Entertainment we're proud to embrace the core values of Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk Attendant follow these core values while chasing that “perfect game” and you will assure that the fun never stops while working in the front of house area.
The front desk attendant will serve as our guests' first point of contact and start their visit off on a positive note by providing guests with prompt, efficient, courteous service. Will ensure that maximum utilization of lanes and equipment is realized through efficient control of the flow of our guests.
Responsibilities:
Greeting, welcoming, and directing guests with Spirit
Show Excellence by maintaining a positive attitude, remaining focused on customer needs.
Manage the scheduling of bowling lanes and equipment.
Educate guests on lane availability, pricing, and any ongoing promotions.
Respect. Assist guests in selecting appropriate equipment, such as shoes.
Process lane reservations, walk-in requests, and lane assignments
Handle cash and electronic payments
Answer customer inquiries via phone, email, or in-person
Maintain a clean and organized desk area
Manage equipment cleaning and organization (i.e., shoes)
Removes chipped and cracked bowling balls from racks as needed.
Removes bowling balls from ball return and returns to ball racks.
Notifies Mechanic or Pinsetter Technician promptly of any mechanical failures
Promote an atmosphere of teamwork by assisting co-workers.
Use Courage to communicates customer concerns and complaints to manager on duty.
Other duties as assigned.
*This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.
Requirements
Previous customer service experience.
Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems.
Spirit. Flexibility to work varying shifts, including evenings, weekends, and holidays.
Excellent time management and the ability to prioritize tasks.
Customer Service Representative
Guest service representative job in Tucson, AZ
We're looking for a detail driven, proactive Customer Service Specialist to support Rain Bird's U.S. and international distributor and retailer network. This is a dynamic role that blends customer service, sales and marketing support, ERP administration, international logistics coordination, and data analysis.
If you enjoy solving complex problems, collaborating across departments, and learning new systems and processes, this role offers strong development potential including future opportunities in Product Management, IT, Sales, or related functions.
Responsibilities
RESPONSIBILITIES MAY INCLUDE:
Customer & Sales Support
Deliver exceptional customer service to domestic and international partners
Partner with Marketing, Sales, Supply Chain, and other internal teams to advocate for customer needs
International Logistics
Coordinate international shipping requirements with distribution centers
Prepare and apply country-specific documentation (commercial invoices, shipper's letters of instruction, export controls, certificates of origin, trade agreements such as USMCA, etc.)
Review international letters of credit for viability and risk mitigation
Support export traffic management, including freight routing, consolidation, documentation, and communication with brokers and carriers
ERP & Systems Administration
Manage all system setup related to order-to-payment processes in the ERP
Lead or support complex order entry, billing processes, and system improvement projects
Reporting & Data Analysis
Use expert level Microsoft Excel skills to refine data, build reports, and support business decisions
Conduct data mining, analysis, queries for pricing, and business intelligence reporting
Cross-Functional Projects
Lead or contribute to special projects across customer service and operations
Cross-train and occasionally serve as backup for other customer support areas
Apply excellent judgment in ambiguous situations and take initiative to resolve issues
Qualifications
Minimum Qualifications:
2-3 years' experience in one or more areas: customer service, order processing, MIS, supply chain, accounting/bookkeeping, internal/field sales, ERP systems, or entry-level product marketing
Bachelor's degree in Marketing, Business, MIS, or related field strongly preferred
Strong written and verbal communication skills
Highly organized, able to manage multiple priorities effectively
Self-starter with strong problem-solving abilities
DESIRED QUALIFICATIONS:
Master's degree in Marketing, Business, MIS, or related field
3-5 years of international logistics experience
Knowledge of irrigation products or related industries
Experience working collaboratively in team environments; leadership experience a plus
Rain Bird is an equal opportunity employer.
Auto-ApplyGuest Services Usher/ Greeter
Guest service representative job in Oracle, AZ
Job Description About the Role The San Francisco Giants' Guest Services Department is looking for Ushers/Greeters to join our team for the 2026 season. As a seasonal part-time Guest Services Team Member, you will be an ambassador for the San Francisco Giants and Oracle Park. While providing a high level of service you will be greeting guests in a pleasant manner and ensuring that all guests have a safe, enjoyable experience while you're executing the Oracle Park Promise. You are excited about this opportunity because you will… - Greet guests with a positive attitude at all times, offering to help them before they have to come to you. - Perform line management duties ensuring proper access in a safe, efficient manner - Greet guests at entry gates and scan their tickets - Facilitate giveaways - Provide wayfinding around the Park directing guests to sections, seats, restrooms, food options etc. - Escort guests to their seats while sometimes using a wheelchair - Check tickets for proper access to levels, sections and seats - Monitor seating sections and aisles, keeping them clear - Communicate guest-related incidents or safety issues to Security and Maintenance ensuring safety and cleanliness. - Operate elevators and/or monitor escalators for safe usage We are excited about you because you are… - Safety consciousness and provide excellent customer service and communication skills - Able to work flexible hours - weekdays, nights, weekends and holidays based upon the event schedule - Comfortable on your feet and moving around (up and down stairs, ramps, walkways etc.) during shifts as well as working in small spaces (such as an elevator). - Punctual (on time for your scheduled shifts - Flexible in working different positions and performing different functions - Great at multi-tasking in a fast-paced team environment collaborating with others - Comfortable working outdoors subject to various weather conditions - Proactive and comfortable working with conflict de-escalation, resolution and problem solving - A great opportunity for those looking to supplement their income or just looking for something exciting to do
At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $21.37/hour.
In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets. At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.
This job posting will remain open until we have identified a robust applicant pool.
About the GiantsOne of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community. We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants. Our Commitment to Diversity and InclusionAt the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you're 100% qualified, but up for the challenge - we want you to apply.
At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
Night Auditor
Guest service representative job in Oro Valley, AZ
Supervisor: General Manager
Purpose of Position: Night Auditors are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: completing night audit reports, balancing accounts including house accounts, and credit cards, and completing settlement. Registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.
Essential Functions:
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Maintains a high level of professional appearance and demeanor.
Maintain the highest level of confidentiality in all areas.
Run Audit reports per checklist.
Process no-shows according to policy.
Conduct security walks a minimum of 4 times per shift.
Set up lobby coffee service, and breakfast if applicable.
Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.
Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.
Demonstrate good communication skills and convey information and ideas.
Ability to perform basic math, and understand financial information.
Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.
Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.
Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
Uses persuasive selling techniques to sell rooms and promote all marketing programs.
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment. Scheduling wake-up calls according to property procedures.
Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.
Responsible for key control. Issues and receives both room keys and master keys.
Process all lost and found items according to policy.
Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.
Assist in training of new staff.
Participates in and supports a positive, enjoyable work environment.
Holds an understanding of hotel products and services (i.e., food and beverage, recreation)
Performs other duties as assigned.
Call Center Representative
Guest service representative job in Tucson, AZ
Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications
Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
Sales experience: Minimum 6 months in a sales role
Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
Financial Customer Service Representative- $1,000 New Hire Bonus! Onsite
Guest service representative job in Tucson, AZ
Financial Customer Service Representative
Employment Type: Full-time, $17/hr, +$1000 New Hire bonus Supporting: Financial Service
About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
• Guide customers through questions, concerns, or challenges they encounter while using the product or service
• Listen actively to understand the root of the issue and provide clear, effective solutions
• Record detailed call information for auditing, reporting, and follow-up purposes
• Maintain and update customer records to ensure accurate and current information
• Identify opportunities to introduce customers to new or enhanced services that meet their needs
• Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
• Ongoing usage of phone and computer systems
What'll Set You Up for Success
Required:
• Financial experience is preferred
• High school diploma or GED
• Must live within 25 miles from 1650 S. Research Loop Tucson, AZ
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and Courteous
• 6 months of customer service or sales experience preferred
For Internal Candidates:
• Must not be on any corrective action or performance plans
• Must have held your current position for 6+ months
• Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Tucson, Arizona.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
• Health, dental, and vision coverage with HSA options
• Paid time off
• Flexible pay options: daily or weekly pay
• 401(k) retirement plan
• Leadership development programs that really grow your career
• Open access courses through Alorica Academy
• Paid training and tuition reimbursement
• Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
• Employee assistance program for personal and professional support
• Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #JobSearch #Tucson
Auto-ApplyNight Auditor - Red Roof Inn South Airport
Guest service representative job in Tucson, AZ
Schulte Companies is seeking an energetic, experienced, and hands on Asset Management Associate/ Analyst to join our team and be responsible for developing reports and presentations, and provide strategic operational and financial analysis for a fast-growing hotel portfolio. Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Prepare and analyze operational data for strategic review; assist in updating the weekly operational performance tracker to maintain visibility of portfolio performance; highlight any issues and recommend an action plan to rectify
Analyze financial performance and operational metrics to identify areas of improvement and cost-saving opportunities
Monitor and track progress and cost of capital projects (routine capital expenditure and major renovations)
Responsible for the output and commentary of monthly/quarterly and year-end reports and annual business plans
Maintain current knowledge of key hotel and tourism trends, sales, indicators, supply and demand dynamics, performance statistics and related topics through various industry-standard tools.
Engage with hotels and property management teams during regular strategy and performance meetings, working collaboratively and actively participating in the formulation and execution of revenue and operating strategies.
Collaborate with the various operating disciplines to collect, present and respond to capital partner's inquiries.
Proactively asset-manage a portfolio of select service, full service, and luxury hotels to maximize value and optimize systems and resources.
Execute on all aspects of writing, research and/or production of specific monthly, quarterly, and year-end reports, meeting minutes, research papers, and annual asset. valuations, and hold/sell analyses -- always adhering to predetermined deadlines
Additional asset management tasks, as required, to maximize the value and investment return of each hotel and portfolio.
Perform all job duties and responsibilities in an honest and ethical manner and in compliance with all laws, regulations, and Company policies.
EDUCATION AND EXPERIENCE
BA/BS degree required, but advanced degree preferred, ideally in Business, Finance, Real Estate or Urban Planning
Hospitality experience in ownership, advisory, operations, property management, or asset management
1-2 years of top-tier management consulting or investment banking experience preferred, or 3-5 years of financial reporting and analysis experience
KNOWLEDGE, SKILLS AND ABILITIES
Superior analytical skills in all aspects of financial modeling specifically strong excel skills (macros, INDEX etc.) and MS PowerPoint
Demonstrated expertise in hotel revenue and operating strategies
A team player who thrives in an entrepreneurial environment and has a positive attitude and flexibility to change priorities to meet new deadlines or situations
Self-motivated, proactive, and thrives working independently
Effective negotiator and skilled at establishing effective business relationships
Comfortable navigating and analyzing transaction legal documents, financial projections, and financial reports
Strong interpersonal skills for establishing and maintaining effective professional working relationships
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies is an Equal Opportunity Employer.
PT Night Auditor
Guest service representative job in Tucson, AZ
Scope: The Night Auditor ensures the accurate reconciliation and balancing of all hotel income and expenses during the 24-hour operating period.
Primary Responsibilities:
Accurately audit and reconcile room revenue, food and beverage sales, and telephone charges.
Verify and balance room and tax charges, cashier reports, and guest/house accounts for accuracy.
Prepare and distribute daily management and accounting reports, including customer tracking, market segmentation, and food and beverage revenue reports.
Coordinate with other hotel departments to resolve accounting discrepancies and share relevant financial information.
Perform Guest Service Representative duties as needed, including booking reservations, handling incoming calls, and delivering guest messages.
Maintain security of department keys and ensure compliance with safety procedures.
Respond promptly and courteously to guest requests, ensuring follow-up and guest satisfaction.
Maintain a professional appearance and uphold the hotel's standards of conduct and dress.
Adhere to all company policies and procedures; may serve as Manager on Duty during designated shifts.