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  • Guest Services Representative

    Sales Match

    Guest service representative job in Fresno, CA

    Job Title: Remote Guest Services Representative Hourly Pay: $21 - $27/hour We are seeking a dedicated Guest Services Representative to provide exceptional customer service and support to guests during their stay. You will manage guest check-ins, resolve inquiries, and ensure an outstanding experience from start to finish. If you have a passion for customer service and enjoy working in a dynamic environment, apply today! Job Responsibilities: Greet guests warmly and assist with check-in/check-out Answer inquiries about hotel amenities, services, and local attractions Handle guest requests, including bookings, wake-up calls, and special accommodations Resolve guest complaints and concerns professionally, ensuring satisfaction Process reservations, cancellations, and changes to bookings accurately Maintain up-to-date guest records with confidentiality Coordinate with housekeeping, maintenance, and other departments Respond to phone calls and emails promptly, providing accurate information Maintain a clean and organized front desk area Qualifications: High school diploma or equivalent required 1-2 years of customer service experience, preferably in hospitality Strong communication and problem-solving skills Ability to handle guest complaints effectively Ability to manage multiple tasks in a fast-paced environment Experience with reservation systems and Microsoft Office is a plus Flexible availability, including nights, weekends, and holidays Perks & Benefits: Competitive hourly pay: $21 - $27 Health, dental, and vision insurance coverage Paid time off and holiday pay Employee discounts on accommodations and services Training and career development opportunities Positive, collaborative workplace culture
    $21-27 hourly 60d+ ago
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  • Customer Service Representative

    The Sun-Maid 4.2company rating

    Guest service representative job in Fresno, CA

    The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter. Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers. The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values. Essential Job Duties: • Primary duty is to manage customer transactions including sales orders, logistics and correspondence. • CSR is the primary contact point for day-to-day transactions, both internal & external. • Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility. Customer management involves the following duties: Set up new Customers as needed Enter and manage customer orders daily Oversee Customer contracts Manage Export bookings & customs paperwork Manage Customer promotions, promotional claims & disputes Obtain and process credit/deduction documentation from Brokers or Customers. Manage broker activities, including processing payments, adjustments and managing deductions Ensure pricing on orders is correct and price lists are maintained Coordinate customer requested returns Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents Sun-Maid internal collaboration involves the following duties: Coordinate with Operations for production scheduling of customer specific items to meet demand Notify supervisors and sales teams of Customer issues and assist in resolution. Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team. Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses. Assist Accounts Receivable with short payments or overdue invoices. Ability to handle one's own workload while providing back-up to other team members as needed Ancillary Job Duties: • Support implementation of new business solutions and/or procedures to improve accuracy and efficiency. • Perform additional duties, as needed, by the company. Requirements Education and Experience: Minimum AA degree preferred but not required. Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment. Proficiency in Microsoft Excel, Word and PowerPoint. Strong problem-solving skills, organizational ability, and sound business judgment. Excellent communication skills (written and verbal). Excellent math skills and accounting skills recommended. Ability to manage multiple tasks simultaneously. Collaborative team player with a positive attitude and strong work ethic. Salary Description $22-$26/hr
    $22-26 hourly 5d ago
  • Customer Service Representative

    Norma Group 4.2company rating

    Guest service representative job in Visalia, CA

    As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative Visalia, Ca Overview and Scope: The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives. Specific Job Responsibilities and Accountabilities: Sales and Growth Identify upsell and add-on product opportunities by asking probing questions to identify product need. Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation. Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data. Coordinate, expedite and track critical orders through delivery with regular communication to the customer. Communication of product promotions to customers through outbound calls. Record complete and accurate information on job leads through inbound calls. Sales region main point of contact for general customer service requests. Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members. Other Support ISR and ISA in providing written job quotes as needed Support ISR and ISA in logging information in the Salesforce as needed Answer inbound calls in a timely and professional manner; meeting customers expectations. Regional point of contact for distributors and sales representatives Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense Support ISR with Salesforce input and other administrative activities related to closing of sales as needed Generate and processing of profoma invoices Other projects and assignments as designated by Supervisor Keep department manager informed of successes, key information and roadblocks. Competencies and Skills Required: Demonstrate exceptional interpersonal communication and relationship building techniques. Have the ability to work in a diverse and dynamic team environment. Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external. Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution. Solid aptitude for learning new tools, processes and techniques. Exceptional verbal and written communication skills. Strong organization skills. Minimum Qualifications Demonstration of the competencies and skills listed above. Two or more years of experience in a customer service, sales or call center environment with increasing responsibility. NDS product and business knowledge or experience in a similar industry. Working knowledge of Syspro or similar ERP system. Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint). Ability to effectively work cross functionally. Desired Qualifications Bachelor Degree Irrigation or plumbing product design or installation knowledge NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team! NDS, Inc., 851 N Harvard, Lindsay CA 93247 **********************
    $31k-37k yearly est. 60d+ ago
  • Sales Customer Service Representative ($1000 Hiring Bonus)

    Neri Insurance Agency Dba Fiesta Auto Insurance

    Guest service representative job in Visalia, CA

    Join Fiesta Auto Insurance - Where Careers Take Off***$1000 HIRING BONUS OPPORTUNITY*** Are you ready to launch a rewarding career!? At Fiesta Auto Insurance, we don't just offer jobs-we offer careers with purpose, growth, and serious potential. No experience? No problem. We'll pay for your training and help you get licensed as an insurance agent in 30-45 days! What You'll Love About Working With Us: Hiring Bonus: Earn a $1000 retention-based sign-on bonus (restrictions apply) Competitive Compensation: GUARANTEED hourly base pay, PLUS commission, AND bonuses Paid Training: We'll cover your training and help with insurance licensing costs Direct deposit every Friday Mileage Reimbursement Benefits: vacation, free dental, affordable vision, health insurance, and 401(k) matching Supportive and team-oriented work environment Become a Certified Tax Preparer and earn commission during tax season What You'll Do Every Day: Deliver outstanding customer service and build lasting client relationships Educate clients on insurance options and recommend appropriate coverage Process insurance sales, payments, renewals, and policy changes Assist with local marketing and perform daily office tasks Contribute to a high-energy, goal-oriented team environment What We're Looking For: Motivated, professional, and customer-focused individuals Valid work authorization Reliable transportation Bilingual (English/Spanish) preferred Available Monday-Friday 9am-7pm, Saturday-Sunday 9am-5pm Willingness to obtain a Personal Lines Insurance License (we'll help you) Background check required during licensing process Ready to build a future with us? Apply now and start your journey with Fiesta Auto Insurance.Work schedule Weekend availability Holidays Day shift Overtime Supplemental pay Bonus pay Other Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training Mileage reimbursement
    $32k-41k yearly est. 60d+ ago
  • Front Desk Agent

    Rebel Hotel Company

    Guest service representative job in Clovis, CA

    Front Desk Agent - Be the Star of Our Guest Experience! Are you passionate about delivering exceptional customer service and making guests feel truly welcome? Join our team as a Front Desk Agent, where you'll be the first smiling face guests see and the key to creating a seamless, memorable stay. As a vital member of our hospitality team, you'll manage guest interactions with professionalism and warmth while ensuring the front desk operates smoothly and efficiently.
    $33k-41k yearly est. 60d+ ago
  • Commercial Lines CSR

    The Misch Group

    Guest service representative job in Fresno, CA

    Job DescriptionDescription We're looking for a motivated and detail-oriented Account Representative / Assistant Account Manager to join our growing Transportation Department in our Fresno office. This is an excellent opportunity for someone with a few years of experience in an assistant-level role who is eager to build a long-term career in the insurance industry. As a key member of our service team, you will support our Account Managers and learn the ins and outs of the transportation insurance sector. Your primary focus will be to assist with daily service tasks while developing the skills and knowledge needed to manage your own book of business. This is a dedicated training path designed to promote you to an Account Manager role within our team. This position is based in our Fresno office. While we may consider a hybrid schedule, this is not a remote position, as we believe in the value of in-person collaboration and mentorship. Key Responsibilities Assist Account Managers with servicing a diverse book of transportation accounts. Process endorsements, certificates of insurance, and other client requests. Communicate with clients, carriers, and underwriters to resolve issues and gather information. Maintain accurate client files and documentation in our agency management system. Learn about various transportation sectors, including trucking and other specialized areas. Support the team with administrative tasks as needed. Skills, Knowledge and Expertise You have 2+ years of experience in an assistant or similar support role, preferably within a professional office environment. You are highly organized and have excellent attention to detail. You are a clear and confident communicator, both written and verbal. You are proactive, a quick learner, and dedicated to your professional growth. You are comfortable working in a team-oriented environment. Insurance industry experience is a plus, but not required. Benefits A clear and structured path to becoming a full-fledged Account Manager. Dedicated mentorship and training from experienced industry professionals. A collaborative and supportive team environment. Competitive salary and benefits package.
    $32k-41k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kevin Lowry-State Farm Agent

    Guest service representative job in Fresno, CA

    Job DescriptionBenefits: Bonus based on performance Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a part time customer service representative, you will support the account management team in servicing our existing clients and handle special projects that are outside the normal day to day service. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and team-oriented candidate we are searching for. We anticipate internal growth opportunities for especially driven and customer minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Participate in a team-oriented service environment to support customer needs. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Licensed with agency experience a strong plus.
    $32k-41k yearly est. 30d ago
  • Customer Service Representative

    Electrical Power Source Fresno

    Guest service representative job in Fresno, CA

    Job Description · Answer incoming phone calls from residential and commercial customers, AHJ entities, PG&E/SoCal Edison, while maintaining a high level of customer satisfaction and phone etiquette as the initial point of contact with Apex General Inc and Electrical Power Source· Monitor and respond to emails from residential and commercial customers, AHJ entities, PG&E/SoCal Edison regarding project information, pertaining to work orders and service requests, document inquiries, and invoices. · Schedule/Coordinate appointments with customers for new service inquiries, sold services, or electrical issues. (Estimates, Diagnostics, Installations, Inspections) · Work with service estimators and material coordinators to coordinate and assign all service technicians to service appointments daily· Act as a liaison to relay information/updates, file applications, obtain permits and schedule inspections on behalf of customers regarding updates of services and appointments with appropriate electrical service providers (PG&E/SoCal Edison) and AHJ entities. · Coordinate and schedule a rotating on call schedule for weekends and holidays for service technicians· Answer phone calls when assigned for on-call coverage during after-hours and weekends.· Schedule and Dispatch on-call technicians · Calculate service costs to invoice customers and issue to appropriate AP dept or residential customer daily. · Enter service invoice and job record information in bookkeeping accounting system daily · Handle incoming and outgoing mail and deliveries Not Necessary but is a +Knowledge of Service Titan E04JI802fng3407hz59
    $32k-41k yearly est. 12d ago
  • Customer Service Representative

    Quipt Home Medical

    Guest service representative job in Fresno, CA

    Job DescriptionDescription: Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts us either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements: Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $32k-41k yearly est. 13d ago
  • Customer Service Rep - Cashier

    Red Triangle Oil Company

    Guest service representative job in Fowler, CA

    Job Description 76 Gas Station (Fowler, and Fresno Locations) We are looking for a talented and hard-working Gas Station Customer Service Attendant to join our team. The perfect fit for our team are individuals who are self-motivated, dependable, and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. Full-time and part-time positions are available. Essential Functions: Provide exceptional customer service service. Conduct all cashier activities accurately, safely, while following company guidelines Maintain cash drawer, secure all funds in safes, and perform cashier reconciliation at each end of shift to ensure accurate management of sales. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Effectively manage food service and beverages to ensure maximization of sales Stock goods and continuously ensure shelves are full of products. Benefits: Competitive pay. Multiple health plan options, including vision and dental for you and your dependents. Health Care Flexible Spending Account Financial benefits including matching 401(k) and stock purchase plan. Company-paid life insurance and optional voluntary whole life coverage. Company-paid Short- and Long-term disability insurance, including AD&D. A generous number of vacation days each year, 8 paid holiday's Supplemental Paid Sick Leave in addition to regular sick leave. Powered by JazzHR fd8aqznfbG
    $32k-41k yearly est. 13d ago
  • Front Office/Customer Service Representative

    Closets By Design Fresno 4.1company rating

    Guest service representative job in Fresno, CA

    Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion. Benefits Listed pay of $k includes base pay. Paid training and ongoing professional development Paid holidays and paid time off. Retirement benefits. Open door policy with your manager. Responsibilities Answer and direct incoming phone calls and be responsible for booking appointments. Manage designers appointment calendars in CRM. Greet visitors and assist with office support needs. Deliver administrative support for office staff, sales team, and production/installation department. Complete general office duties with strong verbal and written communication skills. Requirements No degree is needed. We are looking for candidates with office experience. Proficient in Microsoft Office. Excellent phone etiquette. Strong personal organizational skills. Strong work ethic. Strong verbal and written communication skills. Customer oriented, friendly and enthusiastic. Closets by Design - Overview Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. Closets by Design - Our Values Serve Others Be a Problem Solver Trust the Process We respond to all candidates within 24 hours and complete hiring in 7 days.
    $31k-39k yearly est. 22d ago
  • Customer Service Representative - State Farm Agent Team Member

    Arianna Ontiveros-State Farm Agent

    Guest service representative job in Dinuba, CA

    State Farm Insurance Agent located in Dinuba, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Arianna Ontiveros Insurance Agency, Inc State Farm Office, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 19d ago
  • Insurance Specialist, CSR Dinuba CA

    Neri Insurance Agency

    Guest service representative job in Dinuba, CA

    Fiesta Auto Insurance has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days. Summary of Position: The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates! You will be required to have your license within the 90 day probation period mark Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes. Responsibilities: Create an outstanding customer experience in the office or via telephone. Communicate effectively to identify the best product or service to match the needs of the customer Meet and exceed monthly sales goals Compensation: Competitive Hourly Pay Commission paid on Tax preparations Vacation Pay Sick Pay Bonus Pay on Sales Goals Health, Vision & Dental Coverage offered Pay period: Weekly $400 sign on bonus on your 90 day mark! *You will receive $400 bonus at your 90 day mark, if licensed. Qualifications Must be fluent in English and Spanish High school diploma or equivalent Basic computer skills Previous retail sales and customer service experience is a plus, but not required. Excellent communication and effective problem-solving skills Strong organizational and time management skills Professional, energetic, and positive attitude Availability of flexible scheduling to include days, evenings, and weekends Must be willing to work weekends and holidays. Reliable Transportation Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number) Office Hours: Monday - Friday 9:00 AM - 6 PM Saturdays 9AM- 5 PM Sundays - CLOSED Open availability to work a 40+ hr work week.
    $32k-41k yearly est. 9d ago
  • Front Desk

    Valley Fitness, Corporate

    Guest service representative job in Fresno, CA

    Job Description Valley Fitness Corporate in Fresno, CA is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will be the first point of contact, offering exceptional customer service and support to ensure a seamless experience for everyone who walks through our doors. We are looking for an enthusiastic individual who thrives in a fast-paced environment and enjoys interacting with people. Your role will involve greeting members, assisting with inquiries, and helping to maintain the smooth operation of our facility. Join us at Valley Fitness and be part of a supportive team dedicated to promoting health and wellness. Compensation: $16 hourly Responsibilities: Greet and welcome members and guests upon arrival to create a positive first impression Answer phone calls and respond to inquiries or direct calls to the appropriate person Maintain cleanliness and organization of the front desk area to uphold professional standards Check-in members and verify membership cards to ensure access control Assist in resolving customer complaints or issues in a timely and courteous manner Qualifications: 1-2 years of experience in customer service or administrative role Proficiency in basic computer skills (to be determined by an assessment) Familiarity with managing customer databases Strong customer service experience US work authorization About Company At Valley Fitness, we're not just a gym; we're a thriving community dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior. It doesn't matter where you are on your fitness journey - we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way. Our Mission: “To build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities.” What We Offer Competitive salary and performance-based bonus Comprehensive benefits including health, dental, vision, 401(k), and PTO Opportunities for professional growth and development Supportive and team-oriented culture A chance to contribute meaningfully to the financial strength and success of the company.
    $16 hourly 30d ago
  • Front Desk- Selma Location

    Valley Fitness Fresno

    Guest service representative job in Selma, CA

    Job Description Valley Fitness Corporate in Fresno, CA, is seeking a welcoming Front Desk team member to join our vibrant fitness center. Our team prides itself on creating a warm and inviting atmosphere for all members and guests. As a Front Desk staff, you will be the first point of contact, offering exceptional customer service and support to ensure a seamless experience for everyone who walks through our doors. We are looking for an enthusiastic individual who thrives in a fast-paced environment and enjoys interacting with people. Your role will involve greeting members, assisting with inquiries, and helping to maintain the smooth operation of our facility. Join us at Valley Fitness and be part of a supportive team dedicated to promoting health and wellness. Compensation: $16.50 hourly Responsibilities: Greet and welcome members and guests upon arrival to create a positive first impression Answer phone calls and respond to inquiries, or direct calls to the appropriate person Maintain the cleanliness and organization of the front desk area to uphold professional standards Check in members and verify membership cards to ensure access control Assist in resolving customer complaints or issues in a timely and courteous manner Qualifications: 1-2 years of experience in customer service or an administrative role Proficiency in basic computer skills (to be determined by an assessment) Familiarity with managing customer databases Strong customer service experience US work authorization About Company At Valley Fitness, we're not just a gym; we're a thriving community dedicated to helping you achieve your fitness goals. Our clean and friendly environment is the perfect space for everyone, from the seasoned fitness enthusiast to the weekend warrior. It doesn't matter where you are on your fitness journey - we have the equipment, trainers, and vibrant atmosphere that will inspire and motivate you every step of the way. Our Mission: “To build a company that provides a clean, friendly, and positive environment that energizes our members to reach their goals and open their minds to new possibilities.”
    $16.5 hourly 10d ago
  • Hampton Inn Front Desk Agent

    Tracy Nissan

    Guest service representative job in Selma, CA

    Join the Hampton Inn Selma Family! Are you the kind of person who lights up a room just by walking in? Do you love making people feel welcome, seen, and cared for? If so, we'd love to have you as our next Front Desk Agent! At Hampton Inn Selma, we're not just a hotel - we're a team that celebrates each other, supports each other, and genuinely enjoys creating unforgettable experiences for our guests. If you're looking for a place where your personality, kindness, and hustle actually matter, this is it. What You'll Do: * Greet guests with genuine warmth and positive energy * Create moments guests will remember long after they leave * Be the friendly ambassador and go-to person during their stay * Communicate with clarity, compassion, and a smile * Keep the lobby looking sharp and welcoming * Work with your team to maintain a clean, safe environment * Resolve issues confidently and quickly - you're the hero of the lobby * Handle payments accurately and responsibly * Register guests with care and attention to detail * Support Sales with fun up-selling and package promos What We Offer: * Review-based bonus opportunities * Medical, Dental, and Vision benefits * 401(k) * Ongoing training and professional development * A welcoming, inclusive team culture that feels like home * Real opportunities for growth and internal promotions What We're Looking For: * Someone professional, kind, and genuinely people-focused * Strong customer service skills and clear communication * A quick learner with great work ethic * A true team player * Flexible availability for any of our three front desk shifts: * 5:00 AM - 1:00 PM * 1:00 PM - 9:00 PM * 9:00 PM - 5:00 AM * Able to stand for up to 4 hours at a time * Able to bend, stoop, squat, and stretch as needed If you're ready to join a team that cheers you on, helps you grow, and makes work actually enjoyable, we can't wait to meet you. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $33k-40k yearly est. 40d ago
  • Front Desk Overnight

    Grand Fitness Mgmt

    Guest service representative job in Reedley, CA

    Part-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan Pay Rate $17.00 per hour As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $17.00 Per Hour
    $17 hourly 48d ago
  • Night Auditor

    Sitio de Experiencia de Candidatos

    Guest service representative job in Fresno, CA

    Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    $34k-42k yearly est. Auto-Apply 7d ago
  • Night Auditor - Fairfield Inn & Suites #7335 - Fresno, CA

    Denco Family

    Guest service representative job in Fresno, CA

    Fairfield Inn & Suites located in Fresno, CA is looking for a Night Auditor that will work the Front Desk. This position will be reporting to the General Manager and Property Management Team. The Night Auditor will provide efficient, courteous, and quality service to guests. As part of a growing company, we are looking for applicants with the desire to grow with us. This position represents the hotel to the guest throughout all stages of the guest's stay. WHAT WE OFFER: Medical, Dental, and Vision Benefits Dependent Care 401(k) With Employer Match Short-term & Long-term Disability EAP program Perks at Work Employee Discount Program Company-wide discount - over 40 company-affiliated restaurants! Employee Referral Bonus - refer a friend and get paid! Advancement - On-the-job skills training to prepare employees for upward mobility opportunities. Essential Duties and Responsibilities: Promotes Company Mission, Vision and Core Values. Greet guests upon arrival, determine a guest's reservation status, identify how long the guest will stay and help guests complete the registration process, check-in guests, and assign rooms. Respond to guest inquiries, concerns and complaints as needed. Accommodate special requests whenever possible, and provide them with any information they need to enjoy their stay. Answer phones, process reservations according to policy, and maintain the daily walk-in reservation count sheet. Processes guest check-outs. Completes posting of all charges. Receives and records guest payments. Reconciles all departments to X reading of the register by retaping all department vouchers from the start of the day's business. All tapes should be labeled and dated. Prepares revenue report remembering to include all day rates. Posts room, tax, and local calls for the day. Total room revenue should balance with the room revenue report. Prepares revenue report remembering to include all day rates. Completes end of day paperwork showing any adjustments for errors with full explanation and records last consecutive number and reset number. High balance credit report must be completed indicating all balances in the guest ledger of cash customers with debit balances. Folio balances over $300 if property does not have a restaurant, and $500 if property has a restaurant should also be recorded. This report is to be given to the Manager daily for his/her review. Copies are to be retained on the property level and originals sent to the home office. Prepares and coordinates room status updates by 7:00 a.m. with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, vacant rooms, special requests, and part-day rooms. Reconcile Banquet Department using banquet bills. Prepare a "cash only" list for restaurants and lounges. Pays special attention to the phone and follows the basic rules of courtesy. Records and makes all wake-up calls properly. Read the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel. Provides information to guests in a courteous manner. Must have complete knowledge of policies and procedures to be followed in emergency situations. Coordinates guest room maintenance work with the engineering and maintenance division. Reports any unusual occurrences or requests to the manager or assistant manager. Completes the night audit by change of shift at 7 a.m. Gives information to other department heads, especially any information relating to the morning's breakfast business and meeting set-ups. Handles all internal control items as hotel policies and procedures dictate. Sees that all reports and vouchers required are on the General Manager's desk for review and approval. Posts and files all charges to guest, master, and city ledger accounts. Attends department meetings. Adheres to all company policies & procedures & brand standards. Performs any additional duties as assigned by the supervisor to meet business needs. Qualifications Qualifications/Requirements Understanding and adhering to proper credit, check-cashing, and cash-handling policies and procedures. Good communication skills, math skills, customer service skills, and problem-solving skills. Proper telephone etiquette. Spanish speaking skills are a plus. Comfortable using suggestive selling techniques to sell rooms and to promote other services of the hotel. Knowledgeable using office equipment. Follows procedures for issuing and closing safe deposit boxes. Uses proper mail, package, and message handling procedures. Knows all safety and emergency procedures. Is aware of accident prevention policies. Maintain the cleanliness and neatness of the front desk area. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Adheres to all company policies & procedures & brand standards. Must have the ability to lift, bend, and remain on one's feet for extended periods of time. Requires finger dexterity, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. High school graduate or equivalent. Must be team oriented and dedicated to providing excellent service and ensuring that the brand's highest standards are met. Each team member is considered a salesperson for the property. Must be able to work any day of the week including weekends and holidays. Any hotel employee may be asked to use their personal vehicle for business purposes at any time. Performs any additional duties as assigned by the supervisor. This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice. Denco Family, Inc is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.
    $34k-42k yearly est. 10d ago
  • Participant Support Service Representative

    Navia Benefit Solutions

    Guest service representative job in Fresno, CA

    Job DescriptionThis role is in office with a starting pay of $20.00 per hour Nexus is one of the largest retirement plan administrators within California. We offer all of the passionate customer service you get with a small organization paired with the efficiency of state-of-the-art and automated administration. Our team is growing every week, and we need some help. The Participant Support Services Representative will multi-task, prioritize, and effectively communicate the Retirement Plan Benefits of each participant they speak with on the phone. A qualified candidate will be able to nurture and advocate for each diverse individual they encounter and demonstrate competence and expertise in the benefits we offer. Essential Functions Projects include: Benefit processing for terminated participants. Loan documents for active participants. In-service distributions for active participants. Post administration distributions to non-responsive participants. Duties related to processing: Taking calls from active or terminated participants regarding all benefit processing. Making calls to participants and plan contacts regarding all benefit processing. Accessing Vendor websites for balances and participant data. Accessing Datair/FTW for balances and participant data. Accessing PenChecks for balances and participant data. Calendar follow up functions (for example, force out, cleanup of non-responders, etc.). Creating Excel spreadsheets as needed for monitoring progress of projects. Uploading Back up and pertinent documents related to benefit processing. Follow up with PenChecks for reporting necessary to complete administration projects. Corresponding with administration teams for clarification of projects and/or issues. Requirements Excellent written/verbal and mathematical skills. Involve Manager/Supervisor as needed to resolve technical, service, and compliance issues to ensure client satisfaction without jeopardizing regulatory requirements and service standards. Must be a team player, exhibit a good work ethic. Initiative, creativity, and energetic active engagement in all work responsibilities. Able to learn quickly on the job. Assisting the client with the completion of the proper documents to process their distribution. Expected to be flexible and adaptable while working in a fast-paced environment. Have discretion regarding the sensitive information regarding distributions and personal information. Demonstrated professional business skills and demeanor. Excellent problem solving and decision-making skills. Strong organizational and research skills. Displaying outstanding professionalism and etiquette when interacting with clients and staff members. Good telephone manners/skills. Self-motivated, and organized. A positive, friendly, and outgoing attitude required. Reliable, responsible, honest, and trustworthy. Professional attitude and professionalism. Please visit our career page and apply directly: ********************************* Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT. Powered by JazzHR EnCJwQzzNT
    $20 hourly 2d ago

Learn more about guest service representative jobs

How much does a guest service representative earn in Tulare, CA?

The average guest service representative in Tulare, CA earns between $25,000 and $42,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.

Average guest service representative salary in Tulare, CA

$32,000

What are the biggest employers of Guest Service Representatives in Tulare, CA?

The biggest employers of Guest Service Representatives in Tulare, CA are:
  1. Nothing Bundt Cakes
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