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Tyler Pipe - Customer Service Representative
Tyler Pipe & Coupling
Guest service representative job in Tyler, TX
The Customer ServiceRepresentative is responsible for processing orders, coordinating pricing and quotes, and supporting the needs of customers, sales representatives, and the sales department. This role works under the direction of the Sales Operations Manager to ensure superior customer service, timely delivery, and effective support for the sales team in marketing our products.
Customer ServiceRepresentative
Location: Tyler, TX
Pay: $21.00/hour to $24.00/hour depending on experience
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
What You'll Do
Process customer orders and requests accurately and efficiently.
Build and maintain strong relationships with customers and the outside sales team.
Manage warehouse releases for billing and complete final filing upon receipt of invoices from the Accounting Department.
Coordinate pricing approvals from customers and sales representatives with the General Manager.
Provide ongoing service and support to existing accounts.
Investigate and resolve customer complaints by identifying issues, developing solutions, and escalating to management when necessary.
Keep the Sales Operations Manager informed of customer concerns and inventory-related issues.
Collaborate with the Shipping Department and Distribution Centers to ensure accurate and timely order shipments.
Assist with inventory management tasks and the preparation of inventory reports.
Proactively seek opportunities to expand knowledge of the industry and the products represented.
While the above responsibilities will be the primary focus of this job, the company reserves the right to assign additional duties as necessary to meet operational needs.
Qualifications
Associate degree or equivalent post-secondary education (2 years) preferred.
A minimum of three years of experience in a customer service environment may be considered in lieu of formal education.
Proficiency in Microsoft Word and Excel at an advanced level is required.
Ability to work independently and demonstrate strong self-motivation.
Experience with Microsoft Dynamics 365 is preferred.
Strong mathematical and analytical skills.
Excellent verbal and written communication skills.
Proven ability to manage multiple tasks simultaneously.
Strong decision-making, problem-solving, and creative thinking abilities.
Why Join Us
Be part of a company with over 100 years of stability and industry leadership as a proud member of the McWane family.
Work in a culture that prioritizes safety, accountability, and continuous improvement through
The McWane Way
principles.
Join a supportive team that values trust, teamwork, and open communication.
Enjoy competitive compensation and comprehensive benefits.
Contribute to meaningful work that supports critical infrastructure and community development.
Experience long-term employment with a company committed to its people and their success.
Additional Information
Based on the founding principles of McWane in 1920, it is expected that all team members will know and exhibit the eight principles of The McWane Way: Safety, Environment, Leadership, Accountability, Excellence, Trust, Teamwork, and Communication as well as the values and behaviors supporting these principles.
All your information will be kept confidential according to EEO guidelines.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.
$21-24 hourly 3d ago
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Pediatrics Dental Front Desk
Bethesda Health Clinic 3.4
Guest service representative job in Tyler, TX
Dental Patient Care Representative
Summarized below are the purposes and main elements of this position. Responsible for delivering outstanding customer service while performing a variety of patient relations, clerical and business office functions that are necessary for the daily operation of the pediatric dental clinic.
JOB DUTIES
· Provide excellent customer service in person and over the phone.
· Check patients in and out efficiently.
· Collect patient fees, bill accordingly and balance cash drawer daily.
· Schedule, reschedule and cancel patient appointments.
· Answer and return phone calls in a timely manner.
· Interpret telephone calls, walk-in patients and patient rooms.
· Ensure patient inquiries are handled in a professional and expeditious manner.
· Maintain effective communication with other individuals and departments as necessary.
· Ability to work under pressure, handling multiple tasks.
· Understands, supports and demonstrates Bethesda's Core Values
· Must have ethical standards of conduct and comply with applicable state and federal HIPAA laws.
· Assist patient guardians with Sliding Scale applications - determine if they are eligible and set co-pay fees accordingly
· Effectively use EMR system (Eagle soft) daily
· Verify insurance and make sure information is accurate in patients' chart
· Submit insurance claims and follow-up when needed.
· Run end of day reports
· Work Accounts Receivable
· Process patient account statements
· Other duties as they are assigned.
QUALIFICATIONS
1. Bilingual (Spanish) required
2. High School Diploma or equivalent.
WORK ENVIRONMENT
Primarily in office environment
The employee will be exposed to viruses, disease and infection from patients and specimens in the working environment. Employee may experience traumatic situations.
SPIRITUAL GUIDELINES:
1. Practicing believer in the Lord Jesus Christ.
2. Belief that the Bible is God's true Word.
3. Commitment to growth in relationship with the Lord Jesus Christ and in Christian maturity.
PHYSICAL DEMANDS
· Sitting, standing, walking, lifting, carrying, pushing, pulling, climbing, crouching, crawling, stooping, kneeling, reaching, manual dexterity, and tactile sensitivity are some of the physical activities that medical assistants may perform frequently or occasionally.
· May need to lift or move objects that weigh up to 10 to 50 pounds, such as patients, equipment, and supplies.
· Must have good vision to see details of objects that are close or far away, as well as differences in colors, shades, and brightness.
· Must have good hearing to understand the speech of other people and recognize the difference between sounds.
· Must have good communication skills to speak clearly and effectively with patients and their families, colleagues, health care providers, and the public.
· Must have emotional maturity and stability to handle highly stressful human situations in a calm and rational manner.
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time position. Days and hours of work are Monday through Friday.
ADHERENCE TO THE PHILOSOPHY OF BETHESDA HEALTH CLINIC
1. The employee must demonstrate knowledge of and performance in accordance with the philosophy of compassion, caring and respect for the welfare and dignity of others, including patients of agency, as well as staff and volunteers.
2. Must display a non-judgmental acceptance of all patients/volunteers/staff/co-workers.
3. Establish and maintain good rapport in working relationships.
4. Display appropriate and consistently positive attitude.
5. Remain composed during stressful situations.
6. Always employ strategies of problem solving and smart, efficient solutions identifying new and improved ways of delivering the highest quality services to agency patients.
7. Ask for help when you need it.
8. Maintain patients and agency confidentiality at all times.
AAP/EEO STATEMENT
Bethesda Health Clinic and Hangers of Hope provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Bethesda Health Clinic and Hangers of Hope complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
This position description is intended to be a tool to describe the primary purpose of the job and the key duties and responsibilities. It may not be inclusive of all duties and job assignments. Other job duties and responsibilities may be added, deleted and/or revised at the discretion of management.
$25k-32k yearly est. Auto-Apply 36d ago
Customer Service Representative - State Farm Agent Team Member
Shawn Dunn
Guest service representative job in Bullard, TX
Replies within 24 hours Benefits:
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $30,000.00 - $80,000.00 per year
Looking for the skills and confidence to run a business in the future?
We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Our office is located in Bullard, TX.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$26k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Representative - State Farm Agent Team Member
Taylor Berumen-State Farm Agent
Guest service representative job in Tyler, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Flexible schedule
ABOUT OUR AGENCY:
Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community.
Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance.
Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you.
ROLE DESCRIPTION:
As a customer servicerepresentative with Taylor Berumen State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-33k yearly est. 27d ago
Customer Service Representative - State Farm Agent Team Member
Eric Endres-State Farm Agent
Guest service representative job in Tyler, TX
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
OVERVIEW:
The Customer Care Representative is the face of the agency and the front line of the Retention Team. They are responsible for providing World-Class service in handling the daily needs of existing customers by being proactive problem solvers and educators.
THE BOTTOM LINE:
The Customer Care Representative keeps the whole ship afloat by engaging with our existing customers to provide World-Class service. We define World-Class service as going the extra mile, doing the inconvenient and unexpected things that put a smile on someones face, and taking pains to make every interaction personal in a way the customer can recognize and remember.
To grow as a business, we must protect and care for the ones who have put their trust in us. This is how we maintain positive public opinion and word-of-mouth and reduce policy lapses and cancellations. The Customer Care Representatives role is to turn any customer interaction into a positive experience, support current agency focus or promotions, and assist in daily business operations.
Most people see insurance as something they have to have and think all companies and policies are the same. We must provide personalized, World-Class experience to differentiate ourselves and earn the right to educate our customers on how to manage the risks of everyday life, recover from the unexpected, and realize their dreams.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
AREAS OF ACCOUNTABILITY:
Maintain a high level of activity we work in a fast-paced industry in a team-oriented environment. Accomplishing all tasks in the time given supports the overall success of each team member and the agency as a whole.
Achieve your goals office goals are set to be achievable when activity levels are met.
Helping you achieve YOUR personal goals (financial, professional, family goals, etc.) is our mission at Team Endres State Farm.
Provide a World-Class Experience the Customer Care Representative is the face of the agency and is responsible for creating a positive and personal experience for every customer, every time.
Commit to continuous learning State Farm offers a wide and ever-growing range of products and services, and frequently provides new tools or improvements to existing tools to succeed in our mission. We must always remain experts on our systems and processes to provide professional service experiences every time.
Improve the culture insurance is a high-pressure industry. You are responsible for doing your part to add to the team culture with a positive and cooperative attitude.
IDEAL CHARACTERISTICS:
Optimistic
Kind
Collaborative
Deadline-Motivated
Smart
$26k-33k yearly est. 18d ago
Customer Service Rep / Pizza Maker Store (06963)
Domino's Franchise
Guest service representative job in Tyler, TX
Domino's Team BAM! is looking for
friendly & motivated
people to join our team at our Domino's!
Job Description
Responsibilities:
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment
Maintain a professional appearance
Qualifications
Qualifications:
Minimum 16 years old
Reliable transportation to and from work
Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
Flexible schedule (Work as few as 4 hrs per week)
Medical & Dental Insurance
401K
Employee Discount
Advancement opportunities
$26k-33k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
Monica Cook-State Farm Agent
Guest service representative job in Mineola, TX
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-34k yearly est. 5d ago
Customer Service Representative - State Farm Agent Team Member
Bo Rester-State Farm Agent
Guest service representative job in Winnsboro, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
401(k) matching
Health insurance
Opportunity for advancement
Signing bonus
ROLE DESCRIPTION:
As a Customer ServiceRepresentative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude.
RESPONSIBILITIES:
Answer customer inquiries, provide policy information, and resolve issues.
Assist customers with policy changes and updates.
Process claims submissions and follow-up with customers.
Assist with customer retention strategies
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)
$26k-34k yearly est. 1d ago
Customer Service Representative - Sales
Acme Brick Tile & More
Guest service representative job in Longview, TX
"Join the Acme Brick Family" CUSTOMER SERVICEREPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We manufacture brick and distribute our own brick as well as brick and associated products manufactured by others. We operate in 13 states with a philosophy that we are much more than a brick manufacturer and distributor.
Summary
We are currently seeking a "best in class" Customer ServiceRepresentative with excellent organization skills and a personable disposition to provide product/service information to customers and sales reps. You will assist in resolving product and service issues as they arise and enter customer orders into the sales system. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You will be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned). This is a safety sensitive position*
* Communicate with custo mers by phone, email or in person on various concerns.
* Work with vendors and manufacturers on various concerns.
* Work with Acme production coordinators on product inquiries.
* Place purchase orders for tile, wood, stone and other masonry products with various manufacturers and vendors.
* Serves as a back up to other CSRs.
* Receive tile, wood, stone and other masonry materials into inventory through the operating system.
* As needed, assist warehouse and other associates with sample orders and verifying material from vendors.
* Order entry of sales orders and sales transfers.
Skills and Experience Required for Success
* 2+ years of related experience
* Must have excellent verbal and written communication skills
* Must be proficient in Microsoft Office and Excel (JDE experience preferred)
Competencies Required for Success
* Integrity
* Initiative
* Teamwork
* Customer Service Orientation
* Relationship Building
* Quality Focused
Education
* High school diploma or equivalent required; some college is preferred.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
* Application may vary based on relevant state laws
$26k-33k yearly est. 7d ago
Customer Service Representative - Late Shift
Iclasspro
Guest service representative job in Longview, TX
Join the Team Behind the World's Leading Class Management Software!
Who We Are
At iClassPro, we're more than just a software company - we're on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.
Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We're proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!
What Drives Us
Our Core Values aren't just words on a wall - they guide everything we do and who we hire:
Commitment to Excellence
Commitment to Customer Service
Solutions-Focused Thinking
Teamwork and Collaboration
Taking Ownership
What You Will Do
Respond to customer inquiries via phone, email, and live chat in a friendly and timely manner
Troubleshoot issues and guiding customers through product features and solutions
Resolve concerns efficiently while ensuring customer satisfaction
Collaborate with internal teams to tackle more complex support cases
Accurately document customer interactions and maintaining detailed records
Work a consistent late shift of Sunday - Thursday from 3:00pm to Midnight
What You Bring
A genuine passion for delivering outstanding customer service
2+ years of experience in a customer support role
Excellent verbal and written communication skills
Strong problem-solving abilities, especially in technical situations
Ability to stay calm, empathetic, and professional under pressure
Great attention to detail and solid organizational skills
Experience using CRM or help desk platforms (a plus)
What We Bring
We believe in taking care of our people.
Generous PTO because work-life balance matters
Comprehensive health benefits including medical, dental, vision, and more!
401(k) contribution to help you plan for your future
Fun company events that connect our team
Career growth opportunities in a thriving, purpose-driven company
We want to set you up for success from Day One. That's why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams.All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
$26k-33k yearly est. 32d ago
Customer Service Representative - State Farm Agent Team Member
JJ Walnofer-State Farm Agent
Guest service representative job in Longview, TX
Job DescriptionBenefits:
Licensing Paid
Hourly Plus Commission
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$26k-33k yearly est. 15d ago
Customer Service Representative - State Farm Agent Team Member
Paul Herndon-State Farm Agent
Guest service representative job in Gilmer, TX
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-33k yearly est. 9d ago
Customer Service Representative/Collector
Atlas Credit Co
Guest service representative job in Jacksonville, TX
Join the Atlas Credit Family!
Atlas Credit Company is a family-owned and operated financial institution dedicated to helping millions of customers meet their financial needs. Since 1968, we have provided over $3 billion in financial assistance, guided by our core values of
community and family. We are committed to transparency, responsibility, and exceptional customer service, ensuring that both our employees and customers feel valued and respected. If you are looking for a rewarding career in a team-driven environment where you can make a real difference, we invite you to apply for our Customer ServiceRepresentative (CSR) position!
Position Overview:
We are seeking a customer-focused, empathetic, and motivated individual to join our team as a Customer ServiceRepresentative (CSR). In this role, you will deliver outstanding customer experiences, build lasting relationships, and provide
personalized financial solutions.
As a CSR, you will engage with customers both in-office and in the field, ensuring they receive the support they need. This includes assisting with loan applications, account management, collections, and customer inquiries. We provide thorough training on field processes and customer interaction best practices to set you up for success.
Key Responsibilities:
· Build strong relationships with customers through trust and open communication.
· Assist customers with financial solutions, loan applications, and account management.
· Conduct field visits to assist customers with payments when needed.
· Handle customer inquiries, resolve concerns, and provide exceptional service.
· Maintain accurate records of customer interactions and transactions.
· Follow company policies and guidelines for collections and customer engagement.
· Conduct outreach efforts to grow the customer base and market financial services.
· Manage incoming and outgoing calls to ensure timely communication.
· Ensure cash handling accuracy and office security.
What We're Looking For:
· 1+ years of customer service or financial services experience (preferred).
· Strong problem-solving, communication, and listening skills.
· Ability to multi-task, prioritize, and manage time efficiently.
· Comfortably making high-volume calls and handling collections professionally.
· Willingness to learn and adapt in a fast-paced environment.
· Must have a valid driver's license, insurance, and a reliable vehicle for fieldwork.
Bilingual Plus!
English Required!
Why Join Atlas Credit?
We offer a competitive salary, comprehensive benefits, and growth opportunities within our company. Our benefits package includes:
· Group Health Insurance Plans
· Optional Dental & Vision Coverage
· Paid Vacation & Sick Time
· Paid Major Holidays
· 401(k) Plan with Employer Matching
· Performance Bonuses
· Career Advancement Opportunities
Schedule & Work Environment:
8-hour shifts
- Monday to Friday
Weekends as needed
If you are passionate about helping people, problem-solving, and building relationships, we'd love to hear from you!
Apply today and become a part of a company that values its employees and customers alike. We look forward to welcoming you to the
Atlas Credit team!
$25k-33k yearly est. 11d ago
Customer Service Rep
Atwork 3.8
Guest service representative job in Jacksonville, TX
We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customer service experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
$15-16 hourly 53d ago
Guest Service Agent
Property Management 3.9
Guest service representative job in Lindale, TX
The GuestService Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
$26k-32k yearly est. 5d ago
Front Desk Associate
Club4 Fitness
Guest service representative job in Longview, TX
Reports to: General Manager Front Desk:
The Front Desk Associate will be responsible for superior customer service to current
CLUB4
Fitness members as well as prospects seeking to join.
Responsibilities of Front Desk Associate
1. Greet members, prospective members, and guests, providing exceptional customer service.
2. Handle all front desk related activities including:
3. Answer phones in a friendly manner and assist callers with a variety of questions.
4. Check members into the PEAK/ABC IGNITE purchasing system.
5. Assist with the new membership signing-up process.
6. Take prospective members on tours of the Club facility.
7. Update member account information, as needed.
8. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager, as needed.
9. Assist in maintaining the neatness and cleanliness of the Club.
10. Complete daily Club cleaning assignments.
Qualifications
Qualifications/Requirements
1. Customer service background preferred.
2. Basic computer proficiency.
3. A passion for fitness and health.
4. Upbeat and positive attitude!
5. Punctuality and reliability is an absolute must!
6. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
7. Strong listener with the ability to empathize with Club members and problem-solve in partnership with Club management personnel.
8. Demonstrate diplomacy and professionalism in all interactions while using appropriate behavior and language.
9. High School diploma/GED equivalent required.
10. CPR / AED certification preferred.
11. Must be 18 years of age or older.
Physical Demands
1. Continual standing and walking during shift.
2. Continual talking in person or on the phone during shift.
3. Close reading work while working on computer equipment as well as some repetitive motions while typing and involved in cleaning activities.
4. Must be able to occasionally lift up to 50 lbs.
5. Regular exposure to certain chemicals related to cleaning products.
$20k-27k yearly est. 2d ago
Front Desk
Corporate Hospitality Service
Guest service representative job in Ore City, TX
FRONT DESK ADMIN
Reports To: Director of Office Administration
Job Type: Full Time
Hours Per Week: +40 hours
GENERAL DESCRIPTION
A Front Desk Admin maintains incoming calls and emails to ensure clients requests are completed in a quick and efficient manner. As well as assisting with the overall cleanliness and organization of the office.
RESPONSIBILITIES AND DUTIES
Screen incoming calls to verify if the call is for front desk or another department
Take in information from calls and translate it accurately into a que or transfer accordingly
Communicate with all departments to ensure calls are routed to the correct person
Maintain cleanliness of the breakroom
Ensure snacks and office supplies are stocked
Maintain reservations email and put in ques accordingly
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
Proven working experience in relevant field
Ability to work independently and remain motivated
Helpful with customer service orientation
Prioritization and time management skills
Professionalism along with speed and attention to detail
Efficient in a fast-paced environment
Excellent communication skills
Strong multi-tasking skills
COMPENSATION AND BENEFITS (AFTER 90 DAYS)
Dental Insurance
Health insurance
Vision insurance
$23k-29k yearly est. 27d ago
Rv Front Desk Agent
Permian Lodging Operating Partners
Guest service representative job in Ore City, TX
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Explain rates and availability to prospective customers both in person and via telephone. Actively participate in the sales process to increase park occupancy. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration, monthly and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Give a copy of and explain RV Park's rules and policies. Issue keys to Corporate RV to guests. Give new guests a tour of park facilities. Assist all guests with any maintenance requests.
Requirements
QUALIFICATION STANDARDS
Education
High school or equivalent education required.
Experience
One to two years in a public contact position.
$23k-29k yearly est. 60d+ ago
Customer Service Rep (08239) - 3913 W Oak St, Palestine, TX 75801, USA
Domino's Franchise
Guest service representative job in Palestine, TX
At Domino's, we are driven by our Vision and Guiding Principles. They are the road map we follow in making our decisions as individuals and as a company. Team TA-DAH! Mission To embrace our communities by promoting togetherness through integrity, quality product and superior service.
Team TA-DAH! Vision
To be the #1 QSR in our markets and the defined leader for community involvement.
Guiding Principles
• Putting people first.
• Demanding integrity.
• Striving to make every customer a loyal customer.
• Delivering with smart hustle and positive energy.
• Winning by improving results every day
Job Description
Customer ServiceRepresentative
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
Drive your own career
Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
You'll find our Customer ServiceRepresentative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.
Domino's CSR Responsibilities Include: :
· Demonstrating a friendly, positive attitude and great customer service skills
· Taking orders over the phone and in person
· Dealing with customer concerns
· Cash handling
· Upselling
· Making Domino's high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· General cleaning duties
Those are the basics, but here's what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
Work Conditions
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
· Sudden changes in temperature in work area and while outside
· Fumes from food odors
· Exposure to cornmeal dust
· Cramped quarters including walk-in cooler
· Hot surfaces/tools from oven up to 500 degrees or higher
· Sharp edges and moving mechanical parts
Sensing
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks
Additional Information
· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists
$25k-33k yearly est. 13d ago
Customer Service Rep (08239) - 3913 W Oak St, Palestine, TX 75801, USA
Domino's Franchise
Guest service representative job in Palestine, TX
At Domino's, we are driven by our Vision and Guiding Principles. They are the road map we follow in making our decisions as individuals and as a company. Team TA-DAH! Mission To embrace our communities by promoting togetherness through integrity, quality product and superior service.
Team TA-DAH! Vision
To be the #1 QSR in our markets and the defined leader for community involvement.
Guiding Principles
• Putting people first.
• Demanding integrity.
• Striving to make every customer a loyal customer.
• Delivering with smart hustle and positive energy.
• Winning by improving results every day
Job Description
Customer ServiceRepresentative
It's more fun with us!
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
It all starts with you
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.
Drive your own career
Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
You'll find our Customer ServiceRepresentative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.
Domino's CSR Responsibilities Include: :
· Demonstrating a friendly, positive attitude and great customer service skills
· Taking orders over the phone and in person
· Dealing with customer concerns
· Cash handling
· Upselling
· Making Domino's high quality pizzas
· Food and portion control
· Hygiene and food safety
· Food preparation
· General cleaning duties
Those are the basics, but here's what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
Work Conditions
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
· Sudden changes in temperature in work area and while outside
· Fumes from food odors
· Exposure to cornmeal dust
· Cramped quarters including walk-in cooler
· Hot surfaces/tools from oven up to 500 degrees or higher
· Sharp edges and moving mechanical parts
Sensing
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks
Additional Information
· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists
$25k-33k yearly est. 11d ago
Learn more about guest service representative jobs
How much does a guest service representative earn in Tyler, TX?
The average guest service representative in Tyler, TX earns between $17,000 and $29,000 annually. This compares to the national average guest service representative range of $20,000 to $34,000.
Average guest service representative salary in Tyler, TX
$22,000
What are the biggest employers of Guest Service Representatives in Tyler, TX?
The biggest employers of Guest Service Representatives in Tyler, TX are: