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Guest service representative jobs in Vermont - 181 jobs

  • Customer Service Representative

    Lloyd Home Service 4.1company rating

    Guest service representative job in Vermont

    Tired of always feeling like a number? Ever wanted to work with a leadership team that has your back? Do you wish you were valued so much by what you already bring to the table that an owner would in turn invest in your future and provide you with a better opportunity? If you do, give Lloyd's a chance to show you why we are different, and quite simply, better than any other place to work. Let's face it, our industry is a grind. Sometimes the days are too short. Sometimes the days are too long. But at the end of every day we believe that if you are supported and valued you will always be ready to come back to work tomorrow. We are looking for rock solid Customer service representatives (CSR's) to join our growing team. We offer competitive pay, generous time off, un-matched support, a family atmosphere, and more fun than you can have anywhere else. If you are awesome, and want to work for an awesome company, apply now! Perks & Benefits Retirement-3% company match PTO, Vacation & Sick Pay 0-2 years 1 week PTO/Vacation and 40hrs sick pay. 3-5 years 2 weeks PTO/Vacation 1 week sick pay 5+ years 3 weeks PTO/Vacation and 1 week sick pay Paid holidays after 3 months of employment including New Years Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas Your birthday off paid! Full company workers compensation insurance protection Company breakfast 2x a week Free drinks Spiffs/Bonus pay on top of hourly pay Company provided uniforms and shoe covers Weekly payroll Incentive and training trips Rewards & contests Company provided tech including ipad & iphone Company paid haircuts for technicians Paid training, classes, tuition and books with a 2 year payback agreement. Health insurance, company pays 90% Dental & Vision insurance Life insurance Accident insurance Company paid long & short term disability Free Golfing at Woodbury Golf Course under our membership. Job Description We are seeking motivated and reliable Customer service representatives to join our team. In this role you will be the first point of contact for our customers. You will be responsible for providing support, resolving issues and ensuring a positive customer experience. The ideal candidates are great communicators who thrive in a fast paced environment and are committed to delivering exceptional customer service. Qualifications: You are excited about making a difference in people's lives every day. You have strong customer service and communication skills. You demonstrate an excellent work ethic. You work well with a team (team player). You are well groomed and maintain a neat & professional appearance. Minimum education: High School Diploma or GED. Experience needed: 1-2 years of call center experience (preferred, not required) or other previous customer service experience. Must be computer literate, have the ability to navigate through software applications (i.e., MS Outlook, Excel & Word). Previous experience working with business management software tools preferred. Ability to effectively handle multiple tasks in a fast-paced environment. Strong attention to detail and ability to work well under pressure. Responsibilities Strong commitment to world-class customer service. Meet and exceed quality and customer satisfaction goals to ensure customer retention and uphold the company brand. Provide superior oral/written communication and ability to convey information clearly and effectively. Ability to work well and quickly under pressure. A knack for effective time management, organization, and prioritizing. Execute strong decision-making, change management, and negotiation skills. Ensures proper, accurate job notes in the system and in databases used to communicate with customers, departments, and technicians. Participation in rotational after-hours call taking, remotely (1-2 weeks per month for Club Membership emergency requests). Build solid productive relationships with team members and customers. Provide timely feedback to management on any issues or needs. Hourly pay range $17.00 - $22.00 Work location: In person. Must reliably commute to Montpelier, VT 05602.
    $17-22 hourly Auto-Apply 60d+ ago
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  • Guest Services Representative

    VBT

    Guest service representative job in Williston, VT

    Responsibilities The Guest Service Agent is responsible for servicing existing guest inquiries and accounts. This position is responsible for all administrative duties related to the maintenance of accounts. This includes: * Provide quality assistance to guests needing information regarding current reservations, including payments, air assistance, general information, problem solving * Run call center reports for internal quality checks, including: cancelled reservations, deposit pending, waitlist status and corresponding fast tracks, share requestors * Communicate with guests as needed about issues that arise, including: last minute tour changes and notifications, guest injury follow up, guest compensation, moves and changes * Support all members of the guest service team, such as answering queue calls when necessary. Qualifications The successful candidate will have: * 3-5 years of customer service experience, preferably in a call center environment. * Travel industry experience a plus. * College degree preferred. * Strong time management and organization skills. * A team player with the ability to manage up and across the organization. * Exemplary verbal and written communication skills and recognition of the importance of top-notch customer service customer service * Exceptional technical skills; computer operations, systems navigation, data entry required
    $24k-29k yearly est. 13d ago
  • Customer Service Representative

    Community Financial System, Inc. 4.3company rating

    Guest service representative job in South Burlington, VT

    Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude Determine customer needs, explain and sell products and services Participate in branch prospecting efforts Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc. Serve as a liaison between customer and operational areas May provide back up to the teller line as needed Ability to understand directions and adhere to established policy and procedures Able to remain focused Other related duties as assigned or directed Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Requirements: High School Diploma or GED Internal product and services knowledge Accurate and proficient math skills Professional and friendly interpersonal communications skills Proficient computer skills Clear thinking and ability to stay focused Thorough knowledge of bank products and services Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility Two (2) years of bank and/or customer service normally required All applicants must be 18 years of age or older
    $26k-31k yearly est. 12d ago
  • Cashier/Store CSR

    Sandri Energy, LLC 3.9company rating

    Guest service representative job in Williston, VT

    Job Description ???? Now Hiring! Part-Time Cashier - Sandri Williston Store ???? ???? Pay: $17.50 - $18.00/hour (based on experience) ???? Schedule: Part-Time - Weekend availability required Looking for a part-time job where you can stay active, help people, and be part of a locally-owned company with real growth potential? Join the team at Sandri's Williston store! We're hiring a Cashier/Customer Service Associate who enjoys working with the public and thrives in a fast-paced environment. ???? Who We Are: Sandri Energy is a family-owned company based in Greenfield, Massachusetts, with convenience store locations throughout Vermont, New Hampshire, and Massachusetts. We pride ourselves on maintaining clean, safe, and friendly stores-and treating our employees with respect and appreciation. ???? What You'll Be Doing: Greet customers with a smile and provide excellent service Accurately process transactions and handle cash, cards, and lottery sales Check IDs for alcohol and tobacco purchases Clean and maintain the store (floors, restrooms, counters, and exterior) Restock shelves and coolers, rotate inventory, and assist with deliveries Follow safety and store security procedures Assist with coffee or light food prep, depending on store needs ???? Physical Requirements: Stand and walk throughout your shift Regularly lift and carry up to 20 lbs, and occasionally up to 40 lbs Reach, bend, kneel, and climb ladders or step stools Work briefly in coolers/freezers while restocking Use cleaning tools and supplies ???? Who We're Looking For: Dependable and punctual with weekend availability Friendly, helpful, and customer-service focused Accurate with transactions and detail-oriented Comfortable working independently and as part of a team Prior retail or cashier experience is a plus but not required ???? Why Work at Sandri? ???? Uniforms Provided ???? Competitive Pay: $17.50-$18.00/hour (based on experience) ???? Part-Time Benefits: Paid sick leave and 401(k) with company match ???? Advancement Opportunities - We promote from within! ???? How to Apply: Interested applicants may apply online or fill out an application in person at the store, located at 2939 St. George Road, Williston, VT 05495.
    $17.5-18 hourly 3d ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Guest service representative job in Morristown, VT

    About us: At AmeriVet, we believe that thriving teams build thriving communities. When you join us, you're stepping into a career with a mission and purpose - and not just a job. Whether you're in a hospital or part of our Support Center, your work helps deliver essential high-quality care for the pets and families who count on us. As a veterinary professional at AmeriVet, you can expect the freedom to do your best work with the tools and resources to support your career growth. Plus, you'll have a full network of support-from local team leaders, veterinary experts, and a dedicated Support Center that's here to help. Your voice matters here. Your work has a purpose, and we're here to help you grow in a way that feels meaningful for you, your team, and the pets and clients in the community around you. Job Summary: As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience. To provide an exceptional experience, a CSR manages appointments, answers calls, processes patient information, and ensures seamless communication between clients and our medical team. Through our tech systems, you'll help streamline processes, enhance client access to care, and create a welcoming environment for pets and their owners. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Compensation: $18- $20 depending on experience Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $18-20 hourly Auto-Apply 8d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Guest service representative job in South Burlington, VT

    Benefits: Employee discounts Opportunity for advancement Paid time off Training & development Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $20.00 - $24.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $20-24 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Dead River Company 4.8company rating

    Guest service representative job in Woodstock, VT

    “Turn Great Service Into Great Earnings" - $22-$25/hr. plus commission!” Company: Dead River Company Job Type: Full-Time/onsite Join the Dead River Company team! We're looking for a dependable, customer-focused Customer Service Representative to perform a variety of administrative and computer-related responsibilities. This position plays a key role in ensuring customer satisfaction, supporting company goals, and maintaining a positive and efficient work environment. As a Dead River Company ambassador, you'll exemplify our core values every day. Key Responsibilities: Courteously answer incoming calls and assist walk-in customers with professionalism and care. Utilize the ADDS E3 system for customer account setup, maintenance, and record updates. Perform data entry and administrative tasks related to: Inventory control Accounts payable and receivable Posting and payment processing Price change administration and bank deposits Develop and maintain thorough knowledge of company products, services, and delivery schedules. Participate enthusiastically in annual market objectives, promotional programs, and contests. Support team members by cross-training and providing assistance as needed. Perform general office duties such as filing, photocopying, and document shredding. Assist with special projects and additional duties as assigned. Experience: Minimum of one year of customer service experience preferred. Experience with computer systems and data entry is a must. Education: High school diploma or equivalent preferred. Key Attributes: Dependable and punctual Strong communication and active listening skills Accurate, organized, and detail-oriented Able to focus and multitask in a dynamic environment Courteous demeanor and professional appearance Flexible to work seasonal overtime Problem-solving and troubleshooting skills Adaptable to change and continuous improvement Working Relationships: This position interacts directly with customers both in person and over the phone, requiring excellent interpersonal and problem-solving skills. Collaboration with other employees and departments is essential to ensure smooth operations and customer satisfaction. Decision-Making: The Customer Service Representative acts as a trusted advisor to customers, resolving common issues such as billing or delivery inquiries. Complex issues are referred to the appropriate department head for resolution. Why Work for Dead River Company? At Dead River Company, we're committed to supporting our employees and providing opportunities for growth in a respectful, team-oriented environment. Join us in serving our customers and communities with integrity, dependability, and excellence.
    $22-25 hourly 60d+ ago
  • Ski/Ride Guest Services Agent - 2025/26

    Jay Peak Resort 3.3company rating

    Guest service representative job in North Troy, VT

    Job Description PART-TIME & FULL-TIME | SEASONAL POSITIONS AVAILABLE This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading. The Guest Services Agent meets and greets customers, explaining programs and rates associated with both day guest and lodging guest admissions, reservations, and season passes. Processes and issues the appropriate ticket or pass, upselling whenever possible. Gives general information about goods and services available on and off property, events, etc. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) LIFT TICKET SALES DUTIES: Explaining the RFID technology and the best practices for taking care of the media. Issuing “Snow Checks”, when authorized, on occasions while following standard issuance protocol. MISCELLANEOUS DUTIES: Greeting guests with a professional demeanor and answering questions in an accurate manner. Explaining ticket types to customers, selling appropriate group or individual tickets, and receiving cash or processing credit card transactions. Explaining season pass types to customers, selling appropriate season passes, accepting payment and processing pass, including the taking of photo identification. Work with guests to optimize their visit with additional products and services as appropriate. Orienting guest by explaining where they can get the goods and/or services that they desire, both on and off-property. Remaining current with scheduled on-site events and directing customers to the correct locations of these events as well as explaining any costs involved. May be required to perform registrations or make reservations for some events. Receiving telephone calls and giving a variety of information, including “What is the weather like?” and “How to get to Jay Peak,” from various geographic points. Talking with concerned guests to discern their needs, proper resolution and/or locating the appropriate manager who can assist them. Troubleshooting various problems that the guest may encounter, including the loss of personal belongings or other property, missing persons, etc. During low business periods, approaching guests of the resort to ensure all needs are being met upon request. Performing general cashiering duties and staying up to date on how to process coupons, discounts, etc. Preparing cash ups at the end of the day and submitting necessary paperwork as backup. WHY WORK AT JAY PEAK? We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET Wage: $17.49 per hour Paid Sick Time 401k program eligibility with employer match after a year of employment with 1,000 hours of service FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at ************ or ********************. Powered by JazzHR ep YZcwgjTc
    $17.5 hourly Easy Apply 21d ago
  • Hotel Guest Services Agent

    Awol Stowe

    Guest service representative job in Stowe, VT

    Job Description We're looking for a positive and professional guest services agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys, assist with events, collaborate with the F&B team, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation: $18 - $20 hourly Responsibilities: Perform regular bookkeeping duties: make sure hotel guest information is current and correct Communicate with housekeeping to make sure guest rooms are ready Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers Field customer complaints when necessary Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Assist with Breakfast service, including breakfast prep, set up, and clean up Assist the hotel with various events on the property Qualifications: Has previous experience or working knowledge of Microsoft Office and reservation management systems Comfortable taking telephone calls and mitigating stressful situations Excellent time management skills, organizational skills, customer service skills, and interpersonal skills At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred Must have graduated high school, received a GED or equivalent Be available on Weekends About Company TAKE LEAVE FROM THE ORDINARY At AWOL Stowe, we celebrate freedom and escape. Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away yet just minutes from the mountains and Stowe's picturesque downtown. It's a juxtaposition of Vermont - serenity amidst activity. Private but with plenty of opportunities to interact with other travelers. Isolated but central. Website: *************************
    $18-20 hourly 8d ago
  • Front Desk Agent

    Coraltreehospitality

    Guest service representative job in Stowe, VT

    You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Shifts Required: AM & PM Availability on Mondays and Sundays. PM and Mid-Day Availability on Tuesdays and Fridays. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: Group medical, dental, vision, life, and disability benefits. Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement An employee assistance program. Paid time off/sick time Participation in a 401(k) plan with a company match. Team member free room night program. Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
    $31k-37k yearly est. Auto-Apply 29d ago
  • Front Desk Agent

    Woodstock Inn & Resort 4.0company rating

    Guest service representative job in Woodstock, VT

    New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont's signature style. One of the most beloved resorts in New England, The Woodstock Inn & Resort, is seeking Front Desk Agents to join the team! Job Summary: The Front Desk Agent is responsible for performing all Guest Services-related functions including, but not limited to, greeting & registering guests, answering guest inquiries, making & modifying guest reservations, providing outstanding guest service during their stay & settling the guest's account upon completion of their stay. Job Specifications: Expected Pay Range: starting $20.00 per hour, based on experience The pay scale shown is the range that we reasonably expect to pay. Actual compensation offered may be adjusted based on a candidate's qualifications and/or experience. Shift & Schedule Availability: Full Time year and full time seasonal, weekends and holidays Job Responsibilities: Check guests in and out of their rooms. Answer any questions guests have. Make recommendations for activities and restaurants. Answer the phone and direct the call. Take reservations on the phone. Maintain the record of guests that have checked in and out. Job Requirements: High school diploma or GED equivalent. Excellent customer service skills. Three months of experience at a high-end hotel, resort, or private club required. Amazing interpersonal abilities. Top-of-the-line organizational skills. Ability to handle multiple tasks at once. Amazing time management skills. Incredibly detail oriented. Knowledge of SMS Host & Microsoft Office is desirable. Work cohesively with co-workers as part of a team. We offer great resort privileges, discounts, and free employee meal to all employees. Those hired into full time positions are eligible after an initial waiting period for a competitive benefits package that includes * Medical, Dental, and Vision Coverage, *Employer Paid: Life Insurance, Short-Term Disability and Long-Term Disability* Paid Time Off, * 401k Retirement Plan with Employer match. Our success is the direct result of dynamic, dedicated people with a passion for hospitality who enjoy being part of a devoted, hard-working team. Come join our team! The Woodstock Inn & Resort is an equal opportunity employer.
    $20 hourly Auto-Apply 28d ago
  • Reception Desk Agent

    Trapp Family Lodge 3.2company rating

    Guest service representative job in Stowe, VT

    Now Hiring: Front Desk Agent - von Trapp Family Lodge & Resort Stowe, Vermont Join our welcoming team at the historic von Trapp Family Lodge & Resort, where tradition, service, and stunning mountain views come together. We're seeking a warm, detail-oriented Front Desk Agent to serve as the first point of contact for our guests ensuring an exceptional experience from check-in to check-out. About the Role: As a Front Desk Agent, you'll provide attentive service, support smooth daily operations, and act as a key communication hub between departments. This role is ideal for someone who enjoys creating memorable guest experiences and thrives in a collaborative, fast-paced hospitality environment. Key Responsibilities: Greet and check in guests, ensuring accuracy in room assignments and billing Provide friendly, knowledgeable assistance on resort amenities, events, and activities Maintain thorough knowledge of resort services, family history, and local attractions Handle guest concerns or requests with professionalism and care Manage reservations, activity bookings, dining arrangements, and folio charges Uphold front desk cleanliness and guest confidentiality at all times Assist in training new team members and support communication across departments Maintain a $400 cash bank and follow cash/credit handling protocols Use systems including HOST, Shift4, OpenTable, HOTSOS, and PeakPro Position Requirements: Previous front desk, guest service, or hospitality experience preferred Excellent communication and customer service skills Comfortable using computers and hotel software systems (training provided) Ability to multitask in a fast-paced environment Strong attention to detail and ability to problem-solve on the spot Professional, friendly, and dependable demeanor Ability to stand for long periods and occasionally lift up to 25 lbs Availability to work weekends, holidays, and varied shifts as needed Benefits & Resort Perks: At von Trapp Family Lodge & Resort, we value our employees and proudly offer a comprehensive benefits package to support your well-being and work/life balance. Eligible team members enjoy: Medical, dental, and vision insurance Life and disability insurance 401(k) with employer contribution Flexible Spending Accounts (medical & dependent care) Paid time off (2+ weeks to start) Bereavement leave Employee Assistance Program Plus, enjoy exceptional on-property perks for you and your family: Free cross-country skiing, snowshoeing, disc golf, pool access, fitness center, yoga, and tennis lessons Annual complimentary overnight stay at the Lodge for you and a guest, including dinner and breakfast Free staff meal during 8-hour shifts 20% dining and retail discounts 50% off massages Free access to most guided property tours Lodging discounts for friends and family Ready to bring your hospitality skills to a one-of-a-kind resort experience? We'd love to meet you! Apply today to be part of the von Trapp family tradition.
    $30k-34k yearly est. Auto-Apply 60d+ ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Guest service representative job in Montpelier, VT

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 60d+ ago
  • Front Desk Agent

    Kunal LLC 3.6company rating

    Guest service representative job in South Burlington, VT

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $33k-39k yearly est. 12d ago
  • Customer Service Representative

    Dead River Company 4.8company rating

    Guest service representative job in Manchester, VT

    “Turn Great Service Into Great Earnings - $17-$24 /hr. Plus Commission!” Company: Dead River Company Job Type: Full-Time/onsite Join the Dead River Company team! We're looking for a dependable, customer-focused Customer Service Representative to perform a variety of administrative and computer-related responsibilities. This position plays a key role in ensuring customer satisfaction, supporting company goals, and maintaining a positive and efficient work environment. As a Dead River Company ambassador, you'll exemplify our core values every day. Key Responsibilities: Courteously answer incoming calls and assist walk-in customers with professionalism and care. Utilize the ADDS E3 system for customer account setup, maintenance, and record updates. Perform data entry and administrative tasks related to: Inventory control Accounts payable and receivable Posting and payment processing Price change administration and bank deposits Develop and maintain thorough knowledge of company products, services, and delivery schedules. Participate enthusiastically in annual market objectives, promotional programs, and contests. Support team members by cross-training and providing assistance as needed. Perform general office duties such as filing, photocopying, and document shredding. Assist with special projects and additional duties as assigned. Experience: Minimum of one year of customer service experience preferred. Experience with computer systems and data entry is a must. Education: High school diploma or equivalent preferred. Key Attributes: Dependable and punctual Strong communication and active listening skills Accurate, organized, and detail-oriented Able to focus and multitask in a dynamic environment Courteous demeanor and professional appearance Flexible to work seasonal overtime Problem-solving and troubleshooting skills Adaptable to change and continuous improvement Working Relationships: This position interacts directly with customers both in person and over the phone, requiring excellent interpersonal and problem-solving skills. Collaboration with other employees and departments is essential to ensure smooth operations and customer satisfaction. Decision-Making: The Customer Service Representative acts as a trusted advisor to customers, resolving common issues such as billing or delivery inquiries. Complex issues are referred to the appropriate department head for resolution. Why Work for Dead River Company? At Dead River Company, we're committed to supporting our employees and providing opportunities for growth in a respectful, team-oriented environment. Join us in serving our customers and communities with integrity, dependability, and excellence.
    $17-24 hourly 47d ago
  • Ski/Ride Guest Services Agent - 2025/26

    Jay Peak Resort 3.3company rating

    Guest service representative job in Jay, VT

    PART-TIME & FULL-TIME | SEASONAL POSITIONS AVAILABLE This is where we're supposed to give you a quick introduction about working at Jay Peak. Except there's nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you're so inclined, work with you to help create a career. Still interested? Keep reading. The Guest Services Agent meets and greets customers, explaining programs and rates associated with both day guest and lodging guest admissions, reservations, and season passes. Processes and issues the appropriate ticket or pass, upselling whenever possible. Gives general information about goods and services available on and off property, events, etc. ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) LIFT TICKET SALES DUTIES: Explaining the RFID technology and the best practices for taking care of the media. Issuing “Snow Checks”, when authorized, on occasions while following standard issuance protocol. MISCELLANEOUS DUTIES: Greeting guests with a professional demeanor and answering questions in an accurate manner. Explaining ticket types to customers, selling appropriate group or individual tickets, and receiving cash or processing credit card transactions. Explaining season pass types to customers, selling appropriate season passes, accepting payment and processing pass, including the taking of photo identification. Work with guests to optimize their visit with additional products and services as appropriate. Orienting guest by explaining where they can get the goods and/or services that they desire, both on and off-property. Remaining current with scheduled on-site events and directing customers to the correct locations of these events as well as explaining any costs involved. May be required to perform registrations or make reservations for some events. Receiving telephone calls and giving a variety of information, including “What is the weather like?” and “How to get to Jay Peak,” from various geographic points. Talking with concerned guests to discern their needs, proper resolution and/or locating the appropriate manager who can assist them. Troubleshooting various problems that the guest may encounter, including the loss of personal belongings or other property, missing persons, etc. During low business periods, approaching guests of the resort to ensure all needs are being met upon request. Performing general cashiering duties and staying up to date on how to process coupons, discounts, etc. Preparing cash ups at the end of the day and submitting necessary paperwork as backup. WHY WORK AT JAY PEAK? We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you. IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET Wage: $17.49 per hour Paid Sick Time 401k program eligibility with employer match after a year of employment with 1,000 hours of service FREE or deeply discounted season passes for you and your dependents Employee Recognition Programs (including daily, monthly, yearly, and seniority programs) Seasonal employee parties Regular free employee breakfasts/lunches, family events, and parties For a full listing of employee perks both on and off-property, click here Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at ************ or ********************.
    $17.5 hourly Auto-Apply 21d ago
  • Front Desk Agent

    Coraltree Hospitality

    Guest service representative job in Stowe, VT

    You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Shifts Required: AM & PM Availability on Mondays and Sundays. PM and Mid-Day Availability on Tuesdays and Fridays. As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes: Group medical, dental, vision, life, and disability benefits. Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement An employee assistance program. Paid time off/sick time Participation in a 401(k) plan with a company match. Team member free room night program. Responsibilities Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a warm, welcoming personality that can relate to guests and associates. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency. Qualifications Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting them with creating authentic vacation or travel experiences. People Person. The best part of serving others is creating guest experiences that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate both verbally and through legible and grammatically correct writing. A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Cashier/Store CSR

    Sandri LLC 3.9company rating

    Guest service representative job in Ascutney, VT

    About the Role: The Cashier/Store Customer Service Representative (CSR) plays a vital role in delivering an exceptional shopping experience by efficiently managing customer transactions and addressing inquiries with professionalism and care. This position is responsible for accurately processing sales, returns, and exchanges while maintaining a friendly and approachable demeanor that fosters customer loyalty. The role requires attentiveness to detail to ensure all transactions are handled correctly and store policies are followed. Additionally, the CSR supports store operations by assisting with inventory management, merchandising, and maintaining a clean and organized checkout area. Ultimately, this position contributes to the overall success of the store by promoting a positive environment that encourages repeat business and customer satisfaction. Minimum Qualifications: High school diploma or equivalent. Basic math skills and ability to handle cash transactions accurately. Strong communication skills and a customer-focused attitude. Ability to stand for extended periods and perform repetitive tasks. Previous retail or cashier experience is preferred but not required. Preferred Qualifications: Experience with point-of-sale (POS) systems and cash handling procedures. Familiarity with retail inventory management and merchandising. Demonstrated problem-solving skills and ability to handle difficult customer situations. Flexibility to work various shifts including weekends and holidays. Responsibilities: Greet customers warmly and provide prompt, courteous service at the point of sale. Accurately process cash, credit, and debit transactions using the store's POS system. Handle customer inquiries, complaints, and returns in a professional and solution-oriented manner. Assist with stocking shelves, organizing merchandise, and maintaining store cleanliness. Collaborate with team members to ensure smooth store operations and support special promotions or events. Skills: The required skills such as basic math and communication are essential for accurately processing transactions and engaging customers effectively throughout their shopping experience. Customer service skills are used daily to build rapport, resolve issues, and ensure customer satisfaction, which directly impacts store reputation and sales. Attention to detail is critical when handling cash and operating the POS system to prevent errors and discrepancies. Preferred skills like familiarity with inventory management. Problem-solving and adaptability skills enable the CSR to manage unexpected situations calmly and maintain a positive shopping environment.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Hotel Guest Services Agent

    Awol Stowe

    Guest service representative job in Stowe, VT

    We're looking for a positive and professional guest services agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys, assist with events, collaborate with the F&B team, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Assist with Breakfast service, including breakfast prep, set up, and clean up Assist the hotel with various events on the property Be available on Weekends
    $27k-33k yearly est. 7d ago
  • Representative II, Customer Service Ops

    Cardinal Health 4.4company rating

    Guest service representative job in Montpelier, VT

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 18d ago

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