Guest service representative jobs in Wichita, KS - 189 jobs

Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to the guest. Sort and track incoming emails and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payments, and make changes for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservations Ability to accurately use various office software. Have a full working knowledge and expertise of expectations Cashiering and cash handling Effectively communicates with Housekeeping and Maintenance Department Requirements Skills to be successful in the role would include Knowledge of Fosse is a plus Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Cashiering and cash handling knowledge and experience. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Must have good mathematical and computer skills. Relevant training and experience and additional education preferred. Weekends and Holidays Willing to Cross Train in different departments Can do Morning shift, afternoon and Night Audit shift EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Assist customers with request for quote status, provide assistance to external and internal customers relating to past and/or planned shipments, pricings, schedules, and invoicing problems. Requirements • Responds to inbound calls from customers checking on status details of current and/or past orders. Responsible for documentation of customer account information on assigned customers. Document account details regarding P.O. requirements, shipments, packaging, price approvals, certification, delivery requirements, etc. • Provide details to internal customers within the organization for Request for Quote, technical and engineering details on job scopes and special needs for a timely response to the customer. • Communicate to the various internal departments on customer concerns, order status and key customer contacts, utilize ERP system and all available programs for order entry, reports, and inquiries that will provide customer details for answering customers inquiries or concerns • Cultivate positive customer relationships, promptly addressing customer requests while balancing them with company resources. • Be knowledgeable with shop practices and inventory requirements. Be familiar with customer part numbers. • Coordinate rail action and expedite request across production departments, CS, SC, Planning and Scheduling. • Interface daily with Planning to ensure jobs are planned and provide assistance as needed. • Track all customer revision changes requiring quotes, cancellation charges, coordinating First Articles. • Coordinate RFQ's, Long Term Pricing Agreements that are routed directly through Customer Service to Business Develop; Follow status and customer RFQ dates for contract negotiation, • Act as a subject matter expert for customer contractual requirements, maintaining and updating milestone plans for customer requests. • Act as the primary liaison between the company and customers, leading challenge request assessments and status meetings for start-up projects. • Track and report daily activities, process purchase orders for calibration, and coordinate RMAs with QA Manager and customers. Coordinate customer late/early hits with Customer. • Prepare weekly ship lists for min/max customers. Coordinate hot/ship shorts for customers. • Partner with accounting to ensure proper costing of jobs • Perform additional other duties as assigned. Requirements • High School Diploma or GED equivalent with 2+ years of experience in a customer service role in aerospace manufacturing • Experience in a fast-paced manufacturing environment, familiarity with production processes. • Excellent representation of the company with a high level of professionalism. • Strong organizational skills, ability to multitask, and keen attention to detail • Must be well-organized, be able to multi-task and have a high level of attention to detail. • Must be able to work under pressure when dictated by customer needs. • Capacity to work under pressure in response to customer demands • Customer service-oriented mindset, aligned with the business goals • Ability to handle confidential information with discretion and maintain utmost confidentiality.

Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

At Central Body, our reputation is built on 40+ years of trusted collision repair, exceptional service, and a commitment to doing things the right way. We're a locally owned, family-oriented shop that values integrity, craftsmanship, and teamwork. We're looking for a Customer Service Representative to join our growing team. You'll receive: Work-Life Balance: Enjoy generous Paid Time Off (PTO) and paid holidays. Retirement Support: Build your future with a 401(k) plan that includes an employer match. Health Coverage You Can Count On: Access quality medical insurance through UnitedHealthcare, plus group-rate dental and vision plans. Investing in Your Growth: Take advantage of tuition assistance to further your career. Promotion potential through our multiple locations! JOB DUTIES Communication Coordination: Operate multi-line telephone, route calls to the appropriate person or location and take messages Reception | Client Services Meet and greet customers, vendors, job applicants, employees from other locations and visitors with professionalism and courtesy. Arrange rental cars when needed for customers. Organize and maintain a professional workspace. Administrative Support: Enter invoices from vendors. Receive and enter payments from customers and insurance companies. Create work order files. Assist with accounts payable. Assist other staff as necessary. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Knowledge: High school diploma or equivalent. Consistent work history and ability to provide references. Skills: Exemplary planning and time management skills. Exhibits superior verbal communication and phone skills. Exceptional customer service skills. Ability to multi-task, remain organized, and prioritize daily workload. Sound judgment and problem-solving ability. Demonstrate ability to be flexible and adapt to an ever-changing work environment. Strong work ethic; diplomatic; team and service oriented; build strong relationships. Ability: This position is onsite at the listed location. The schedule is Monday-Friday 8am-5pm. A pre-employment driving/criminal background check and drug screen are required. If you are interested in learning more, apply now!

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G Division: Solutions Job Posting Title: Customer Service Rep - 1st shift - 102856 Time Type: Full Time Role Summary: As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include assisting customers with their inquiries, resolving issues efficiently, and coordinating with warehouse teams to meet customer needs efficiently while upholding the company's standards of customer satisfaction. Principal Responsibilities: (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): Respond to Customer Inquiries: Answer customer queries via phone, email, or the Customer Service Database in a professional and timely manner. Resolving Issues: Utilize physical stock checks and system tools to validate customer issues, troubleshoot problems, and provide resolution based on findings. Inventory Management: Assist in managing inventory levels, conducting stock checks, and correcting inventory records as needed. Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment. Process Knowledge: Develop a good understanding of the warehouses processes and inventory in order to provide accurate feedback to customer inquiries. Customer Communication: Provide communication with the customer regarding status on orders, delivery inquiries, and issue resolution. Delivery: Utilize designated vehicles to deliver product to customers as needed based upon customer issue resolution. Warehouse Communication: Effectively communicate with other departments within the warehouse to expedite processes and resolve customer issues effectively. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.

Job DescriptionWe are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.Compensation: $13 - $15 hourly Responsibilities: Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly. Handle guest check-ins, check-outs, and payment processing with accuracy. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Welcome guests warmly, determine their needs, and manage the registration process. Take reservations in person, via email, or over the phone, including group bookings. Qualifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proven customer service experience with a strong guest-focused mentality Experience in hospitality or customer service is preferred but not required. Physical ability to stand, walk, and lift up to 25 pounds as needed. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint About Company ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.

Front Office Agent DEPARTMENT: Front Office REPORTS TO: Front Office Manager STATUS: Non-Exempt This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all coworkers with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training by utilizing the company Myagi platform. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone. Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and mannerism. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of surrounding communities. EXPERIENCE: Customer Service experience preferred. PHYSICAL DEMANDS: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.

Introduction: We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Must be at least 21 years old to perform liquor sales. Perks: Competitive wages Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Competitive Benefits Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Part-time Description Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to the guest. Sort and track incoming emails and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payments, and make changes for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservations Ability to accurately use various office software. Have a full working knowledge and expertise of expectations Cashiering and cash handling Effectively communicates with Housekeeping and Maintenance Department Requirements Skills to be successful in the role would include Knowledge of Fosse is a plus Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Cashiering and cash handling knowledge and experience. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Must have good mathematical and computer skills. Relevant training and experience and additional education preferred. Weekends and Holidays Willing to Cross Train in different departments Can do Morning shift, afternoon and Night Audit shift EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and surroundings Communicates kindly and sincerely using members name Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Comfortable serving alcohol Willingness to learn bartending skills, if not already knowledgeable Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Ability to respond to common inquiries or complaints from members Job Requirements: Available to work weekends and evenings and holidays Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to communicate with guests and other associates, including reading, writing and speaking.

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Baymont by Wyndham of Wellington, KS Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionBenefits: Employee discounts Flexible schedule Paid time off About the Role: Join our dynamic team at Blast Off Bay as a Night Audit for Hampton Inn, where you'll play a crucial role in ensuring our guests have a seamless experience. This position is perfect for detail-oriented individuals who thrive in a fast-paced environment and are passionate about hospitality. Responsibilities: Perform nightly audits of hotel transactions and ensure accuracy in financial reporting. Check guests in and out efficiently while providing exceptional customer service. Monitor hotel security and safety protocols throughout the night. Prepare and distribute daily financial reports to management. Assist guests with inquiries and resolve any issues that may arise during the night shift. Maintain cleanliness and organization of the front desk and lobby area. Coordinate with housekeeping and maintenance teams to ensure guest satisfaction. Utilize hotel management software to manage reservations and billing processes. Requirements: Previous experience in hotel front desk or night audit roles preferred. Strong attention to detail and excellent organizational skills. Proficient in hotel management software and basic accounting principles. Excellent communication and interpersonal skills. Ability to work independently and handle multiple tasks efficiently. Flexibility to work overnight shifts, including weekends and holidays. High school diploma or equivalent; relevant certifications are a plus. Positive attitude and a commitment to providing outstanding guest service.

Requirements Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to assist with various office tasks as needed. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Must have a comprehensive knowledge of all hotel departments and functions. Must have good mathematical and computer skills. High school education required. Relevant training and experience and additional education preferred. CPR and first aid training preferred. Additional language ability preferred. Flexible availability required, including 3rd shift. Salary Description 14.50 hr

current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Job Description At Central Body, our reputation is built on 40+ years of trusted collision repair, exceptional service, and a commitment to doing things the right way. We're a locally owned, family-oriented shop that values integrity, craftsmanship, and teamwork. We're looking for a Customer Service Representative to join our growing team. You'll receive: Work-Life Balance: Enjoy generous Paid Time Off (PTO) and paid holidays. Retirement Support: Build your future with a 401(k) plan that includes an employer match. Health Coverage You Can Count On: Access quality medical insurance through UnitedHealthcare, plus group-rate dental and vision plans. Investing in Your Growth: Take advantage of tuition assistance to further your career. Promotion potential through our multiple locations! JOB DUTIES Communication Coordination: Operate multi-line telephone, route calls to the appropriate person or location and take messages Reception | Client Services Meet and greet customers, vendors, job applicants, employees from other locations and visitors with professionalism and courtesy. Arrange rental cars when needed for customers. Organize and maintain a professional workspace. Administrative Support: Enter invoices from vendors. Receive and enter payments from customers and insurance companies. Create work order files. Assist with accounts payable. Assist other staff as necessary. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Knowledge: High school diploma or equivalent. Consistent work history and ability to provide references. Skills: Exemplary planning and time management skills. Exhibits superior verbal communication and phone skills. Exceptional customer service skills. Ability to multi-task, remain organized, and prioritize daily workload. Sound judgment and problem-solving ability. Demonstrate ability to be flexible and adapt to an ever-changing work environment. Strong work ethic; diplomatic; team and service oriented; build strong relationships. Ability: This position is onsite at the listed location. The schedule is Monday-Friday 8am-5pm. A pre-employment driving/criminal background check and drug screen are required. If you are interested in learning more, apply now! #hc217920

Job DescriptionDescription: Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to the guest. Sort and track incoming emails and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payments, and make changes for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservations Ability to accurately use various office software. Have a full working knowledge and expertise of expectations Cashiering and cash handling Effectively communicates with Housekeeping and Maintenance Department Requirements: Skills to be successful in the role would include Knowledge of Fosse is a plus Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Cashiering and cash handling knowledge and experience. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Must have good mathematical and computer skills. Relevant training and experience and additional education preferred. Weekends and Holidays Willing to Cross Train in different departments Can do Morning shift, afternoon and Night Audit shift EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

The night auditor is responsible for assisting guests with their overnight requests and balance accounts from the day shift. They check in guests arriving at night, handle guest requests and take reservations. The night auditor also reconciles all accounts, processes invoices and prepares paychecks. Essentially, a night auditors role is to provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Most night auditors work in hotels. A high school diploma or equivalent along with 2 years' experience in customer service or hospitality is required. Successful night auditors possess excellent mathematical skills and strong customer service skills. Responsibilities for Night Auditor Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay Process invoices, post checks to vendors and distribute employee checks Respond to guest complaints, requests and emergencies Reconcile all accounts in a timely manner Verify that all EOD work has been performed by other departments Schedule guest wake-up calls and reservations for the following day Respond to guest inquiries, concerns and complaints as needed Answer phones and place reservations Qualifications for Night Auditor Excellent communication and math skills 2+ years' experience in customer service or hospitality Able to learn computer functions and other on-the-job skills Strong eye for details Good problem-solving skills Ability to multitask Solid customer service skills Strong written and verbal communication skills Exceptional customer service skills Physical Demand: Must be able to stand for long periods of time. May include crowded office setting or “close quarters”. General office environment with limited physical activity.

Job DescriptionThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and surroundings Communicates kindly and sincerely using members name Attends all staff and club meetings and events Establish and maintain professional relationships with members and staff Ensures front desk is clean, maintained and organized at all times Ability to respond quickly and appropriately to emergency situations Expectations: Present a professional demeanor at all times when representing the Genesis Health Clubs Provide input in developing strategies to support club goals and objectives Ability to respond to common inquiries or complaints from members Job Requirements: Available to work weekends and evenings and holidays Must hold current CPR certification or obtain within 60 days of start date Ability to work well with others Experience in cash handling and credit cards Customer service abilities Physical Requirements: Ability to stand for long periods of time Ability to lift up to 35 pounds Ability to communicate with guests and other associates, including reading, writing and speaking