Find The Best Guest Service Specialist Jobs For You

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Average Salary
$30,001
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
157,720
Job Openings

Guest Service Specialist Careers

As a Guest Service Specialist, you are the one who is the front-line representative. You may work in a hotel, restaurant, recreational facility, private club, or public organization. You will greet all guests, ensure that guests are happy and their experience is a good one. You will provide the best in customer service and ensure the safety and satisfaction of every guest. You will need to be able to communicate, make people feel at home, and have interpersonal skills. You will work with many different personality types. You will also need a good memory to remember the names and faces of the guests.

A Guest Service Specialist also needs to make sure that all equipment is clean, safe, and in good working order. You may need to plan special events, operate company vehicles, and escort VIPs. You must be 18 years of age, possess a valid driver's license, and be able to handle alcoholic beverages. You must be knowledgeable in the use of office equipment, including personal computers, copiers, intercoms, and phones. You will need to pass a criminal background check and have first aid and CPR certification.

There is more than meets the eye when it comes to being a guest service specialist. For example, did you know that they make an average of $14.42 an hour? That's $30,001 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Guest Service Specialist Do

There are certain skills that many guest service specialists have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, customer-service skills and listening skills.

When it comes to the most important skills required to be a guest service specialist, we found that a lot of resumes listed 27.5% of guest service specialists included front office, while 18.8% of resumes included guest service, and 17.4% of resumes included company policies. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the guest service specialist job title. But what industry to start with? Most guest service specialists actually find jobs in the hospitality and retail industries.

How To Become a Guest Service Specialist

If you're interested in becoming a guest service specialist, one of the first things to consider is how much education you need. We've determined that 37.8% of guest service specialists have a bachelor's degree. In terms of higher education levels, we found that 2.4% of guest service specialists have master's degrees. Even though some guest service specialists have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a guest service specialist. When we researched the most common majors for a guest service specialist, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on guest service specialist resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a guest service specialist. In fact, many guest service specialist jobs require experience in a role such as cashier. Meanwhile, many guest service specialists also have previous career experience in roles such as sales associate or customer service representative.

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Average Salary
$30,001
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
157,720
Job Openings

Guest Service Specialist Career Paths

Top Careers Before Guest Service Specialist

Cashier
20.2 %

Top Careers After Guest Service Specialist

Cashier
14.7 %

Guest Service Specialist Jobs You Might Like

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Average Salary for a Guest Service Specialist

Guest Service Specialists in America make an average salary of $30,001 per year or $14 per hour. The top 10 percent makes over $36,000 per year, while the bottom 10 percent under $24,000 per year.
Average Salary
$30,001
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
San Francisco, CA
Salary Range31k - 41k$36k$36,017
Boston, MA
Salary Range28k - 39k$34k$33,796
Apple Valley, MN
Salary Range28k - 37k$32k$32,284
Ann Arbor, MI
Salary Range25k - 35k$30k$30,163
Glendale, AZ
Salary Range23k - 32k$28k$27,892
Urban Honolulu, HI
Salary Range24k - 30k$28k$27,729
$19k
$41k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Guest Service and Membership Sales Specialist
Guest Service and Membership Sales Specialist
Fuchsia Spa
Fuchsia Spa
06/29/2021
06/29/2021
$31,30506/29/2021
$31,305
Guest Experience Specialist
Guest Experience Specialist
The Escape Game
The Escape Game
06/29/2021
06/29/2021
$31,72206/29/2021
$31,722
Guest Service Specialist
Guest Service Specialist
XXX
XXX
06/25/2021
06/25/2021
$35,47906/25/2021
$35,479
Front Desk Specialist/Guest Services
Front Desk Specialist/Guest Services
XXX
XXX
06/25/2021
06/25/2021
$33,39206/25/2021
$33,392
Guest Services Specialist
Guest Services Specialist
XXX
XXX
06/25/2021
06/25/2021
$39,65306/25/2021
$39,653
See More Recent Salaries

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Guest Service Specialist Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Guest Service Specialist. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Guest Service Specialist Resume

At Zippia, we went through countless Guest Service Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Guest Service Specialist Demographics

Gender

female

62.6 %

male

31.3 %

unknown

6.1 %

Ethnicity

White

60.8 %

Hispanic or Latino

16.4 %

Black or African American

12.8 %

Foreign Languages Spoken

Spanish

60.7 %

French

10.3 %

German

4.7 %
See More Demographics

Guest Service Specialist Education

Majors

Business
22.4 %

Degrees

Bachelors

37.8 %

Certificate

19.8 %

High School Diploma

19.8 %
See More Education Info

Online Courses For Guest Service Specialist That You May Like

Customer Service Mastery: Delight Every Customer
udemy
4.6
(9,025)

Master Customer Service using this practical customer care course...

Food and Customer Service Skills Training
ed2go

Food and Customer Service Skills Training...

SAP Customer Service (CS/SM) - Service Management module
udemy
4.2
(487)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

See more
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Top Skills For a Guest Service Specialist

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 27.5% of guest service specialists listed front office on their resume, but soft skills such as computer skills and customer-service skills are important as well.

Best States For a Guest Service Specialist

Some places are better than others when it comes to starting a career as a guest service specialist. The best states for people in this position are Connecticut, New York, California, and New Jersey. Guest service specialists make the most in Connecticut with an average salary of $38,430. Whereas in New York and California, they would average $37,565 and $34,910, respectively. While guest service specialists would only make an average of $34,660 in New Jersey, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Maine

Total Guest Service Specialist Jobs:
923
Highest 10% Earn:
$43,000
Location Quotient:
1.84
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Connecticut

Total Guest Service Specialist Jobs:
1,216
Highest 10% Earn:
$54,000
Location Quotient:
0.97
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Minnesota

Total Guest Service Specialist Jobs:
3,264
Highest 10% Earn:
$41,000
Location Quotient:
1.3
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Guest Service Specialist Employers

1. Captain D's
4.2
Avg. Salary: 
$28,277
Guest Service Specialists Hired: 
270+
2. Target
4.7
Avg. Salary: 
$30,284
Guest Service Specialists Hired: 
142+
3. Jack in the Box
4.5
Avg. Salary: 
$26,457
Guest Service Specialists Hired: 
100+
4. Hyatt Hotels
4.3
Avg. Salary: 
$29,894
Guest Service Specialists Hired: 
32+
5. Marriott International
4.7
Avg. Salary: 
$29,755
Guest Service Specialists Hired: 
25+
6. Georgia World Congress Center
3.9
Avg. Salary: 
$28,327
Guest Service Specialists Hired: 
25+
Updated October 2, 2020