Guest Service Supervisor Job Openings - 80 Jobs

  • Estimated Salary

    $59,093

    Service Technician
    Tad PGS, Inc.

    Ashburn, VA

  • Estimated Salary

    $89,756

    NEW
    Restaurant Service Lead
    Barnes & Noble Booksellers, Inc.

    Ashburn, VA

  • Estimated Salary

    $42,640

    NEW
    Employer Service Representative Sr - PS2099
    Anthem

    Ashburn, VA

  • Estimated Salary

    $59,093

    NEW
    Seasonal Service Technician, Small Engine Repair
    Sears Holdings Corporation

    Ashburn, VA

  • Estimated Salary

    $61,570

    Oracle Field Service Cloud Product Manager
    Oracle

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Customer Service Representative
    iFLY Holdings, LLC

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Customer Service Reps
    Laura Davis Realtor

    Ashburn, VA

  • Estimated Salary

    $31,740

    Team Member : Service Champion
    Taco Bell

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Customer Service Reps
    Total Life Changes

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Customer Service Positions
    Career Division

    Ashburn, VA

  • Estimated Salary

    $63,228

    Service Program Manager
    Verizon

    Ashburn, VA

  • Estimated Salary

    $63,228

    NEW
    Service Program Manager
    Verizon Communications

    Ashburn, VA

  • Estimated Salary

    $34,019

    Customer Service Associate
    Walgreens

    Ashburn, VA

  • Estimated Salary

    $52,630

    NEW
    Customer Service Admin
    Freedom at Home Team-Ameriplan

    Ashburn, VA

  • Estimated Salary

    $55,154

    NEW
    Client Service Associate
    Edelman Financial

    Ashburn, VA

  • Estimated Salary

    $41,740

    Service Deli Counter
    Giant Food

    Ashburn, VA

  • Estimated Salary

    $34,019

    CUSTOMER SERVICE ASSOCIATE
    Walgreens

    Ashburn, VA

  • Estimated Salary

    $67,456

    UPS Field Service Engineer
    Peter Kazella Associates, Inc.

    Ashburn, VA

  • Estimated Salary

    $31,740

    NEW
    Team Member : Service Champion
    Taco Bell

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Customer Service Representative
    iFLY Holdings, LLC

    Ashburn, VA

  • Estimated Salary

    $34,019

    CUSTOMER SERVICE ASSOCIATE
    Walgreens

    Ashburn, VA

  • Estimated Salary

    $55,154

    NEW
    Client Service Associate
    Edelman Financial

    Ashburn, VA

  • Estimated Salary

    $34,019

    NEW
    CUSTOMER SERVICE ASSOCIATE
    Walgreens

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Inbound Customer Service
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $37,190

    Customer Service 1 (Part-Time)
    Mc Dean, Inc.

    Ashburn, VA

  • Estimated Salary

    $24,960

    NEW
    Independent Contractor Customer Service Agents
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $31,740

    NEW
    Cashier Customer Team
    Whole Foods Market

    Ashburn, VA

  • Estimated Salary

    $48,620

    Customer Service Analyst 4-Support
    Oracle

    Ashburn, VA

  • Estimated Salary

    $24,960

    NEW
    At Home Customer Service Agent
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $31,740

    NEW
    Prepared Food Service Team Member
    Whole Foods Market

    Ashburn, VA

  • Estimated Salary

    $22,100

    Branch Sales & Service Associate I (U)(MLO)
    PNC

    Ashburn, VA

  • Estimated Salary

    $107,852

    Cloud Service Delivery Manager - EAST COAST
    Oracle

    Ashburn, VA

  • Estimated Salary

    $21,780

    Customer Service Sales
    Home Depot

    Ashburn, VA

  • Estimated Salary

    $90,000

    Branch Sales & Service Assistant Manager (MLO)
    PNC Inside Track

    Ashburn, VA

  • Estimated Salary

    $107,852

    Cloud Service Delivery Manager - CENTRAL REGION
    Oracle

    Ashburn, VA

  • Estimated Salary

    $22,100

    NEW
    Branch Sales & Service Associate I (U)(MLO)
    PNC

    Ashburn, VA

  • Estimated Salary

    $22,100

    NEW
    Branch Sales & Service Associate I (U)(MLO)
    PNC Inside Track

    Ashburn, VA

  • Estimated Salary

    $90,000

    Branch Sales & Service Assistant Manager (MLO)
    PNC

    Ashburn, VA

  • Estimated Salary

    $30,000

    Customer Service Rep(04267) - 43330 Junction Plaza Suite 118
    Dominos Pizza

    Ashburn, VA

  • Estimated Salary

    $30,000

    Customer Service Rep(04399) - 43300 Southern Walk Plaza Suite 112
    Dominos Pizza

    Ashburn, VA

  • Estimated Salary

    $30,000

    Customer Service Rep(04267) - 43330 Junction Plaza Suite 118
    Dominos

    Ashburn, VA

  • Estimated Salary

    $31,720

    NEW
    Rep 2, Cust Service Center (Sales Consultant)-Alexandria
    Comcast

    Ashburn, VA

  • Estimated Salary

    $38,280

    NEW
    Referral Services Assistant
    Anthem

    Ashburn, VA

  • Estimated Salary

    $94,105

    CX Innovation Services Director
    Oracle

    Ashburn, VA

  • Estimated Salary

    $42,640

    NEW
    Seasonal Partner Services Representative (Remote)
    Mommy Jobs Online

    Ashburn, VA

  • Estimated Salary

    $58,560

    Custodial Services Worker - Janelia Farm Research Campus
    Aramark

    Ashburn, VA

  • Estimated Salary

    $58,560

    Custodial Services Worker - Janelia Farm Research Campus
    Aramark

    Ashburn, VA

  • Estimated Salary

    $91,207

    Presales Consultant- App Consulting, Shared Services
    Oracle

    Ashburn, VA

  • Estimated Salary

    $62,284

    Security and Emergency Services Officer I - FT - 7am-7pm
    Erickson Living

    Ashburn, VA

  • Estimated Salary

    $94,105

    HCM Innovation Services Director
    Oracle

    Ashburn, VA

  • Estimated Salary

    $31,720

    Bilingual Member Services Representative
    Randstad

    Ashburn, VA

  • Estimated Salary

    $124,192

    Senior Voice Services Engineer in Ashburn, VA
    Caci International

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    Production CSR
    Pizza Hut

    Ashburn, VA

  • Estimated Salary

    $75,000

    SaaS Technical Presales - Central US Region
    Oracle

    Ashburn, VA

  • Estimated Salary

    $30,000

    Production CSR
    Pizza Hut

    Ashburn, VA

  • Estimated Salary

    $32,240

    Officer III, Security and Emergency Services - Part Time - 11pm-7am
    Erickson Living

    Ashburn, VA

  • Estimated Salary

    $124,192

    NEW
    Senior Voice Services Engineer in Ashburn, VA
    Caci International Inc.

    Ashburn, VA

  • Estimated Salary

    $30,000

    NEW
    CSR Home Office Work
    Ashley

    Ashburn, VA

  • Estimated Salary

    $42,533

    Facilities Associate
    Topgolf

    Ashburn, VA

  • Estimated Salary

    $30,000

    Production CSR
    Pizza Hut

    Ashburn, VA

Guest Service Supervisor Jobs

average

$29,030

  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Performing for or Working Directly with the Public
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Persons Outside Organization
  • Deal with People
  • Stressful

What does a Guest Service Supervisor do at Embassy Suites San Luis Obispo

* 1. Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures.
* Confers and cooperates with other department heads to ensure coordination of hotel activities.
* Answers inquiries pertaining to hotel policies and services.
* Greets important guests.
* Arranges for private telephone line and other special services.
* May patrol public rooms, investigate disturbances, and warn troublemakers.
* May interview and hire applicants.
* May receive and process advance registration payments.
* May send out letters of confirmation or return checks when registration cannot be accepted.
* All other duties as assigned by a manager or supervisor

What does a Guest Service Supervisor do at Kirkwood Community College

* Prepare department work schedule and ensure department is adequately staffed
* Supervise, train, coach, and mentor all front desk and bell staff
* Ensures brand standards are followed by all staff
* Models and maintains department standards of service
* Greet, register, and assign rooms to guests of hotels or motels, escort them to their destination in the building when needed
* Keep records of room availability and guests' accounts, manually or using computers
* Compute bills, collect payments, and make change for guests
* Per
* For full info follow application link

What does a Guest Service Supervisor do at Starwood Hotels

* Approach all encounters with guests and employees in a friendly, service oriented manner.
* Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
* Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
* Maintain a friendly and warm demeanor at all times.
* Set the standard for guest relations at the Front Desk.
* Obtain all necessary information when taking room reservations.
* Monitor all V
* I.P. and special guest requests.
* Review Front Office log and Trace File daily.
* Fully comprehend and execute all relevant phases of the front desk computer system.
* Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
* Be aware of all rates, packages, and promotions currently underway.
* Be familiar with all in-house groups.
* Be aware of all closed out and restricted dates.
* Follow and enforce all Aimbridge Hospitality hotel credit policies.
* Be able to perform all duties of Guest Services Agent.
* Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
* Maintain proper operation of the P
* B.X. console and ensure that all Aimbridge Hospitality standards are met.
* Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel (set example for other employees, be the team leader).
* Assist the G
* S.M. in ensuring that employees are following and maintaining Aimbridge Hospitality standards (i.e., answering phones, call-backs to guests, guest request log).
* Have knowledge of and assist in all emergency procedures as required.
* Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
* Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
* Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other employees

What does a Guest Service Supervisor do at Aramark

* Responsible for opening and closing the building according to expectations of the management team
* Oversees setting up and breaking down of work stations or other food related functions
* Oversees the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils
* Oversees the cashiers on duty and ensures that they are properly trained and adhere to the cashier policy
* Oversee the guest service delivery to Rock Hall Guests and ensure each visitor is treated as a VIP!
* Responsible for cash handling, safe verifications, preparing deposits
* Oversees the cooking and preparation of food items for the day according to recipes and brand requirements
* Must have high-level product knowledge and ability to train the staff to effectively service the customer
* Ensures staff completes daily temperature logs
* Oversees the product merchandising, line displays, and distribution of marketing materials
* Delegates tasks to employees as necessary
* Provides on-going coaching and performance feedback to staff members
* Assists managers with employee discipline sessions, attendance logs, light scheduling, and maintaining up to date contact information
* Informs management of escalating employee conduct issues
* Responsible for making sure the staff properly disposes of waste
* Greets customers as they enter and leave the location
* Asks customers about the quality of their service and handle any complaints (with assistance from the manager on duty) while maintaining a positive attitude and smile
* Oversees staffing during peak times of operation and deal with labor shortages as needed
* Assists managers with administrative tasks, scheduling, ordering, and inventory responsibilities
* Ensures each station has the equipment and supplies needed to serve the customers
* Maintains a professional appearance
* Ensures uniform compliance of the staff members
* Maintain a safe work environment by enforcing all safety standards and assisting with STEP observations
* Additional Job Functions:
* Cross-trains for all hourly positions at your location
* Works in other areas or departments as required by your manager
* Performs task as requested by your manager on a weekly, bi-weekly, or monthly basis
* Completion of any task requested by a supervisor or member of the Aramark management team.
* Supervisory Responsibilities: Supervises the staff and sanitation of facilities at the location.
* Responsible for opening and closing the building, managing employee issues, and making sure the location is staffed appropriately

What does a Guest Service Supervisor do at Hilton Hotels

* include the following.
* Other duties may be assigned
* Achieves customer satisfaction and room revenue goals while supervising Front Desk/Guest Service activitiesEnsures Guest Services is staffed appropriately by reviewing team member schedule and occupancy projectionsOversees and participates in prompt and courteous guest check-in and check outAddresses questions or problems pertaining to Hotel rooms and ratesMust be able to frequently move freely about the hotel, including up and down stairs many times during shift and remain standing for extended periodsMaintains room security by providing effective key control and participates in matters relating to room securityEnsures customer mail and messages are delivered promptly by overseeing mail and message deliveryPromotes guest participation in guest satisfaction surveys and guides guest service representatives to do the sameResponds to positive and negative comments expressed in comment cards and develops improvementTypes up a daily (Night shift) Managers Report and gives copies to the GSM and FOMAnswers phones and handles guest requests/complaints, taking action deemed necessary are essential functions of this jobHandles cash transactions and keeps a balanced bankParticipates in daily shift check lists and ensures the items are completed during shiftAssists in training and development of all Front Desk Guest Service AssociatesFront Desk SupervisorPage 2 of 4 Job Description: Front Desk SupervisorUnderstands all aspects of the Front Desk and Night AuditAll other duties as assigned by Front Office Manager and General Manager2) Acts as main hotel concierge during shift; assists other Guest Service associates where neededincluding bell and door duties3) Meets and exceeds customer expectations by ensuring department provides excellent service andteamworkMonitors service and teamwork on a regular basis and counsels team members on propercustomer service techniques4) Utilizes leadership skills and motivation techniques in order to maximize team member productivityand guest satisfactionAssists GSM and FOM with team member meetings and counseling sessionsAdvises GSM and FOM where and when discipline is required for Guest Service associates5) Assists in Hotel housing activities by working closely with Sales, Housekeeping, and MaintenanceMaintains open line of communication with departmental headsReviews daily out-of-order rooms, VIP rooms, and special requests and checks with GSM andReservations manager to ensure items are taken care ofCoordinates group arrivals and departures with all Guest Service positionsEnsures follow-through and communication from shift to shift regarding any pertinentinformation or guest requests6) Provides effective sales effort at Front Desk to maximize room revenue7) Assures cleanliness and orderly condition of the Front Office area by conducting daily inspections andwill be ask to:Check Front Office machines and equipment periodicallyAssists in maintaining Front Office supplies8) Maintains safe working conditions within department and HotelEnsures that all team members follow safety rules and proceduresTakes corrective action where required to improve safety of work areas9) Supervisors also will be asked to work a night audit shift when needed10) At all times projects a favorable image of The Hotel Group and Arctic Club Hotel to the publicThis job description is not intended to detail every aspect of your job or list every task you may perform.
* It is provided as a general overview of the responsibilities and skills required to do this job successfully.
* JB.NP
* LN Front Office Supervisor,Guest Services Supervisor,Front Office Relief Supervisor,Front Desk Supervisor Associated topics: editor in chief, executive producer, fire captain, fire marshal, lieutenant, police captain, police commander, senior manager, shift lead

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Real Guest Service Supervisor Salaries

Get paid what you deserve

Job Title Company Location Start Date Salary
Guest Services Supervisor Wyndham Vacation Resorts, Inc. New York, NY Jul 15, 2015 $47,667
Guest Service Supervisor Kitano Arms Corporation New York, NY Nov 29, 2013 $46,144
Guest Services Supervisor Sheraton Operating Corp Dana Point, CA Sep 04, 2012 $41,600
Guest Service Supervisor Aspen Glen Club Management Carbondale, CO May 01, 2015 $38,200
Guest Service Supervisor Winegardner & Hammons Hotel Group LLC Spartanburg, SC Feb 05, 2016 $34,632 -
$41,600
Guest Service Supervisor Winegardner & Hammons Hotel Group LLC Spartanburg, SC Apr 14, 2016 $34,632 -
$41,600
Guest Services Supervisor L-Fat, LLC Pasadena, CA Apr 22, 2016 $31,387

Top Skills for a Guest Service Supervisor

Know what it takes to get the job done

CustomerServiceSkillsGuestServiceAgentsFrontDeskAgentsProceduresFrontOfficeStaffGuestRoomsNightAuditPayrollGuestServiceIssuesGuestComplaintsDailyOperationsHospitalityPBXStaffMembersCustomerSatisfactionFrontENDHotelGuestsCompanyPoliciesGuestRelationsBellmen

Top Guest Service Supervisor Skills

You can also stand out to potential employers by including the following skills on your resume:
  1. Customer Service Skills
  2. Guest Service Agents
  3. Front Desk Agents
Here are actual snippets of how candidates used top skills in their job applications:
  • Promoted to 3 separate roles utilizing customer service skills and technical support skills for 1000 travel agents.
  • Key person for training new guest service agents and independently developed training guide and manual for front office.
  • Assisted Front Office Manager with disciplinary action to front desk agents as needed.
  • Revised end of day Balancing procedures by developing and implementing a Balance Sheet for cashiers increasing accuracy and enhancing operational efficiency.
  • Led special projects for leadership and was responsible for interviewing, hiring and training front office staff.

Bellmen, Night Audit, Guest Rooms, Staff Members, Guest Service Issues, Front Desk Agents, Daily Operations, Guest Relations, Guest Service Agents, Guest Complaints, Payroll, Customer Service Skills, Company Policies, Front Office Staff, Hotel Guests, Procedures, PBX, Front END, Hospitality, Customer Satisfaction

Top Guest Service Supervisor Employers

Find the best employers to advance your career

Top 10 Guest Service Supervisor Employers

Target hires heavily for Guest Service Supervisor positions -- they have hired the highest amount of Guest Service Supervisor candidates in recent years.

Overall, 10 firms have active listings for Guest Service Supervisor.

Target, Holiday Inn, Whole Foods Market, Sheraton Hotel, Hampton Inn, Hilton Garden Inn, Doubletree Hotel, Towne Park, University of Central Florida, Staybridge Suites

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