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Where do you want to work?
Deal with People
Unpleasant/Angry People
Repetitive
$21,040
Average Salary
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Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.
EducationCandidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.
TrainingMost information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.
AdvancementSome information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.
Important QualitiesCommunication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.
Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.
Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.
Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.
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Average Length of Employment
Top Careers Before Guest Services Associate
Top Careers After Guest Services Associate
Gender
Female
65.1%Male
32.8%Unknown
2.0%Ethnicity
White
78.9%Hispanic or Latino
12.0%Asian
6.9%Unknown
1.6%Black or African American
0.6%Languages Spoken
Spanish
61.4%French
9.3%German
5.8%Italian
3.9%Portuguese
3.1%Japanese
2.3%Tagalog
1.9%Chinese
1.9%Arabic
1.9%Mandarin
1.2%Korean
1.2%Russian
1.2%Swahili
0.8%Urdu
0.8%Greek
0.8%Hebrew
0.8%Polish
0.8%Swedish
0.4%Turkish
0.4%Romanian
0.4%Guest Services Associate
Unfortunately we don’t have enough data for this section.
Schools
University of Central Florida
13.0%University of Phoenix
9.2%Valencia College
5.4%San Francisco State University
5.4%Arizona State University
5.4%Southern New Hampshire University
5.4%University of North Texas
4.8%Virginia Commonwealth University
4.8%Georgia State University
4.8%University of Cincinnati
4.1%Columbia College Chicago
4.1%Fullerton College
4.1%Kennesaw State University
4.1%Southern Illinois University Carbondale
3.8%Miami Dade College
3.8%University of Memphis
3.8%University of South Florida
3.5%Illinois State University
3.5%Texas State University
3.5%Coastal Carolina University
3.5%Majors
Degrees
Bachelors
44.9%Other
27.9%Associate
14.9%Masters
6.5%Certificate
3.7%Diploma
1.3%License
0.5%Doctorate
0.4%Guest Services Associate
Unfortunately we don’t have enough data for this section.
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European Wax Center
Gordmans
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