Guest services associate demographics and statistics in the US
Guest services associate demographics research summary. Zippia estimates guest services associate demographics and statistics in the United States by using a database of 30 million profiles. Our guest services associate estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about guest services associates after extensive research and analysis:
- There are over 93,175 guest services associates currently employed in the United States.
- 65.5% of all guest services associates are women, while 34.5% are men.
- The average guest services associate age is 40 years old.
- The most common ethnicity of guest services associates is White (54.8%), followed by Hispanic or Latino (20.6%), Black or African American (11.7%) and Asian (6.6%).
- In 2022, women earned 97% of what men earned.
- 7% of all guest services associates are LGBT.
- Guest services associates are 59% more likely to work at private companies in comparison to public companies.
On this page
Guest services associate demographics by:
Guest services associate gender statistics
65.5% of guest services associates are women and 34.5% of guest services associates are men.
- Female, 65.5%
- Male, 34.5%
Guest services associate gender ratio
| Gender | Percentages |
|---|---|
| Female | 65.5% |
| Male | 34.5% |
Guest services associate gender pay gap
Women earn 97¢ for every $1 earned by men
Male income
$30,491
Female income
$29,480
Guest services associate gender ratio over time
This data breaks down the percentage of men and women in guest services associate positions over time. Currently, 65.5% of guest services associates are female.
Guest services associate gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 32.74% | 67.26% |
| 2011 | 32.59% | 67.41% |
| 2012 | 34.13% | 65.87% |
| 2013 | 34.59% | 65.41% |
| 2014 | 35.11% | 64.89% |
| 2015 | 34.99% | 65.01% |
| 2016 | 35.57% | 64.43% |
| 2017 | 36.01% | 63.99% |
| 2018 | 34.67% | 65.33% |
| 2019 | 34.22% | 65.78% |
| 2020 | 34.88% | 65.12% |
| 2021 | 34.49% | 65.51% |
Guest services associate related jobs gender ratio
We compared guest services associates with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Guest Services Associate | 34% | 66% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Guest services associate demographics by race
The most common ethnicity among guest services associates is White, which makes up 54.8% of all guest services associates. Comparatively, 20.6% of guest services associates are Hispanic or Latino and 11.7% of guest services associates are Black or African American.
- White, 54.8%
- Hispanic or Latino, 20.6%
- Black or African American, 11.7%
- Asian, 6.6%
- Unknown, 5.6%
- American Indian and Alaska Native, 0.7%
Guest services associate race
| Guest services associate race | Percentages |
|---|---|
| White | 54.8% |
| Hispanic or Latino | 20.6% |
| Black or African American | 11.7% |
| Asian | 6.6% |
| Unknown | 5.6% |
| American Indian and Alaska Native | 0.7% |
Guest services associate race and ethnicity over time
See how guest services associate racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Guest services associate race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.20% | 11.97% | 5.87% | 16.62% |
| 2011 | 61.91% | 12.26% | 6.01% | 16.49% |
| 2012 | 61.11% | 12.14% | 5.82% | 17.35% |
| 2013 | 61.46% | 11.97% | 5.98% | 17.02% |
| 2014 | 60.84% | 11.91% | 6.29% | 17.21% |
| 2015 | 60.22% | 11.66% | 6.08% | 18.32% |
| 2016 | 59.34% | 12.15% | 6.32% | 18.22% |
| 2017 | 60.25% | 11.56% | 6.29% | 18.04% |
| 2018 | 60.07% | 11.14% | 6.46% | 18.42% |
| 2019 | 59.67% | 11.34% | 6.26% | 18.94% |
| 2020 | 57.11% | 10.74% | 6.41% | 19.55% |
| 2021 | 54.79% | 11.71% | 6.58% | 20.57% |
Guest services associate wage gap by race
According to our data, asian guest services associates have the highest average salary compared to other ethnicities. Black or african american guest services associates have the lowest average salary at $30,186.
| Ethnicity | Salary |
|---|---|
| Unknown | $30,226 |
| White | $30,543 |
| Black or African American | $30,186 |
| Asian | $31,049 |
| Hispanic or Latino | $30,459 |
Average guest services associate age
See how the average age of guest services associates varies based on ethnicity and gender.
Male
Female
Guest services associate age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Guest services associate age breakdown
The average age of guest services associates is 40+ years years old, representing 49% of the guest services associate population.
Guest services associate age breakdown
| Guest Services Associate Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Guest services associate educational attainment
The most common degree for guest services associates is bachelor's degree, with 46% of guest services associates earning that degree. The second and third most common degree levels are high school diploma degree at 23% and high school diploma degree at 21%.
- Bachelor's, 46%
- High School Diploma, 23%
- Associate, 21%
- Diploma, 4%
- Other Degrees, 6%
Guest services associates by degree level
| Guest services associate degree | Percentages |
|---|---|
| Bachelor's | 46% |
| High School Diploma | 23% |
| Associate | 21% |
| Diploma | 4% |
| Other Degrees | 6% |
Guest services associate jobs you might like
Guest services associate wage gap by degree level
According to the data, guest services associates with a Master's degree earn more than those without, at $33,663 annually. With a Bachelor's degree, guest services associates earn a median annual income of $32,419 compared to $29,705 for guest services associates with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $33,663 |
| High School Diploma or Less | $28,758 |
| Bachelor's Degree | $32,419 |
| Some College/ Associate Degree | $29,705 |
Guest services associate employment statistics
Most guest services associates work for a private in the hospitality industry.
Company size where guest services associates work
Below, you can see the size of companies where guest services associates work.
Guest services associate jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 17% |
| 100 - 500 employees | 23% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 23% |
| > 10,000 employees | 25% |
Guest services associate jobs by company type
Employees with the guest services associate job title have their preferences when it comes to working for a company. For instance, most guest services associates prefer to work at private companies over public companies.
Guest services associate jobs by sector
| Company type | Percentages |
|---|---|
| Education | 11% |
| Public | 25% |
| Private | 59% |
| Government | 5% |
Guest services associate jobs by industry
The most common industries for guest services associates are hospitality, retail and non profits.
Guest services associate industry statistics
| Industry | Percentages |
|---|---|
| Hospitality | 27% |
| Retail | 13% |
| Non Profits | 10% |
| Fortune 500 | 9% |
| Education | 9% |
| Media | 8% |
| Health Care | 5% |
| Government | 4% |
| Professional | 4% |
| Manufacturing | 3% |
| Finance | 2% |
| Real Estate | 2% |
| Transportation | 1% |
| Automotive | 1% |
| Construction | 1% |
| Technology | 1% |
| Start-up | 1% |
| Agriculture | 1% |
Guest services associate turnover and employment statistics
Guest services associate unemployment rate over time
The unemployment rate for guest services associates between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Guest services associate unemployment rate by year
| Year | Guest services associate unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average guest services associate tenure
The average guest services associate stays at their job for 1-2 years, based on the 10,517 guest services associates resumes in Zippia's database.
Guest services associate tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 33% |
| 1-2 years | 32% |
| 3-4 years | 11% |
| 5-7 years | 16% |
| 8-10 years | 4% |
| 11+ years | 3% |
Guest services associate LGBT ratio compared to similar jobs
Review the percent of guest services associates that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Advertising Space Clerk | 5.53% | 70,369 |
| Employment Adjudicator | 6.73% | 1,949 |
| Guest Services Associate | 7.19% | - |
| Microfilmer | 8.60% | 118 |
| Credit Reporter | 8.99% | 6,790 |
| Periodicals Clerk | 11.16% | 66,332 |
| Personnel Associate | 15.31% | 709 |
Similar guest services associate jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Advertising Space Clerk | 5.53% | 70,369 |
| Employment Adjudicator | 6.73% | 1,949 |
| Microfilmer | 8.60% | 118 |
| Credit Reporter | 8.99% | 6,790 |
| Periodicals Clerk | 11.16% | 66,332 |
| Personnel Associate | 15.31% | 709 |
Foreign languages spoken by guest services associates
The most common foreign language among guest services associates is Spanish at 62.6%. The second-most popular foreign language spoken is French at 9.6% and German is the third-most popular at 4.6%.
- Spanish, 62.6%
- French, 9.6%
- German, 4.6%
- Italian, 3.6%
- Portuguese, 2.7%
- Other, 16.9%
Guest services associate languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 62.6% |
| French | 9.6% |
| German | 4.6% |
| Italian | 3.6% |
| Portuguese | 2.7% |
| Other | 16.9% |
