Guest Services Job Openings - 44 Jobs

  • Estimated Salary

    $97,020

    NEW
    Portfolio Partner- Professional Services
    Verizon Communications

    Ashburn, VA

  • Estimated Salary

    $29,580

    Service Clerk
    Giant Food

    Ashburn, VA

  • Estimated Salary

    $33,363

    NEW
    Online customer service
    Cat Benefits

    Ashburn, VA

  • Estimated Salary

    $61,570

    NEW
    Logistics Customer Service Coordinator
    Surge Transportation

    Ashburn, VA

  • Estimated Salary

    $46,221

    NEW
    Guest Experience Specialist (Sales Associate)
    Petco

    Ashburn, VA

  • Estimated Salary

    $94,105

    HCM Innovation Services Director
    Oracle

    Ashburn, VA

  • Estimated Salary

    $31,720

    NEW
    Bilingual Member Services Representative
    Randstad Holding

    Ashburn, VA

  • Estimated Salary

    $31,720

    NEW
    Bilingual Member Services Representative
    Randstad

    Ashburn, VA

  • Estimated Salary

    $119,750

    NEW
    SOC Services Engagement Strategist
    Verizon Communications

    Ashburn, VA

  • Estimated Salary

    $94,105

    CX Innovation Services Director
    Oracle

    Ashburn, VA

  • Estimated Salary

    $119,750

    SOC Services Engagement Strategist
    Verizon

    Ashburn, VA

  • Estimated Salary

    $69,780

    NEW
    Sr. Production Services Analyst
    Visa Inc.

    Ashburn, VA

  • Estimated Salary

    $95,000

    Product Manager 5 (Financial Services)
    Oracle

    Ashburn, VA

  • Estimated Salary

    $95,000

    NEW
    Product Manager - Managed Security Services
    Verizon Communications

    Ashburn, VA

  • Estimated Salary

    $32,160

    NEW
    Home Services Technician - Ashburn - Orkin Pest Control
    Rollins Inc.

    Ashburn, VA

  • Estimated Salary

    $58,560

    Custodial Services Worker - Janelia Farm Research Campus
    Aramark

    Ashburn, VA

  • Estimated Salary

    $102,750

    Senior Project Manager - NetSuite Professional Services
    Oracle

    Ashburn, VA

  • Estimated Salary

    $32,160

    Home Services Technician - Ashburn - Orkin Pest Control
    Rollins, Inc.

    Ashburn, VA

  • Estimated Salary

    $91,207

    Presales Consultant- App Consulting, Shared Services
    Oracle

    Ashburn, VA

  • Estimated Salary

    $124,192

    Senior Voice Services Engineer in Ashburn, VA
    Caci International

    Ashburn, VA

  • Estimated Salary

    $124,192

    NEW
    Senior Voice Services Engineer in Ashburn, VA
    Caci International Inc.

    Ashburn, VA

  • Estimated Salary

    $114,717

    Business Architect - Cloud Business Value Services
    Oracle

    Ashburn, VA

  • Estimated Salary

    $163,155

    Director Senior
    Visa

    Ashburn, VA

  • Estimated Salary

    $102,750

    Sr Project Manager - Retail Vertical - NetSuite Professional Services
    Oracle

    Ashburn, VA

  • Estimated Salary

    $62,284

    Security and Emergency Services Officer I - FT - 7am-7pm
    Erickson Living

    Ashburn, VA

  • Estimated Salary

    $102,750

    Sr Project Manager - Retail Vertical - NetSuite Professional Services
    Oracle

    Ashburn, VA

  • Estimated Salary

    $154,000

    NEW
    Senior Vice President Client Support & Implementation Services - North America
    Visa

    Ashburn, VA

  • Estimated Salary

    $163,155

    NEW
    Director Senior
    Visa Inc.

    Ashburn, VA

  • Estimated Salary

    $154,000

    NEW
    Senior Vice President - Client Support & Implementation Services - North America
    Visa, Inc.

    Ashburn, VA

  • Estimated Salary

    $102,750

    Sr Project Manager - General Business Practice - NetSuite Professional Services
    Oracle

    Ashburn, VA

  • Estimated Salary

    $32,240

    Officer III, Security and Emergency Services - Part Time - 11pm-7am
    Erickson Living

    Ashburn, VA

  • Estimated Salary

    $62,284

    Security and Emergency Services Officer - Flex on call
    Erickson Living

    Ashburn, VA

  • Estimated Salary

    $154,000

    NEW
    Senior Vice President Client Support & Implementation Services - North America
    Visa Inc.

    Ashburn, VA

  • Estimated Salary

    $62,400

    Now Hiring Owner Operators for: Household Goods Driver Jobs. Relocation Services Group (Ashburn,VA)
    Drive Atlas

    Ashburn, VA

  • Estimated Salary

    $49,260

    Custodial Services Worker - The George Washington University - Virginia Science and Technology Campu
    Aramark

    Ashburn, VA

  • Estimated Salary

    $79,976

    Cloud Client Success
    Oracle

    Ashburn, VA

  • Estimated Salary

    $49,260

    Custodial Services Worker - The George Washington University - Virginia Science and Technology Campus
    Aramark

    Ashburn, VA

  • Estimated Salary

    $119,984

    Principal DevOps Engineer - Oracle Management Cloud (strong scripting, Linux, micro-services architecture experience)
    Oracle

    Ashburn, VA

  • Estimated Salary

    $21,040

    NEW
    F&B Guest Service
    Marriott International, Inc.

    Alexandria, VA

  • Estimated Salary

    $21,040

    NEW
    Guest Services Ambassador
    Salesforce

    Herndon, VA

  • Estimated Salary

    $21,040

    NEW
    F&B Guest Service
    Marriott

    Alexandria, VA

  • Estimated Salary

    $21,040

    F&B Guest Service
    Marriott

    Alexandria, VA

  • Estimated Salary

    $21,040

    NEW
    Receptionist Guest Services
    Adventist Healthcare

    Takoma Park, MD

  • Estimated Salary

    $21,040

    NEW
    Receptionist - Guest Services
    Adventist Health Care

    Takoma Park, MD

Guest Services Jobs

average

$21,040

  • Performing for or Working Directly with the Public
  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People
  • Unpleasant/Angry People
  • Repetitive

What does a Guest Services do at Penn National Gaming

* Consistently providing excellent guest service, using sound judgment, exceptional interpersonal skills, and the ability to multi-task in hotel Operations, including, but not limited to Hotel Front Desk, Retail Gift Shop, RV Park, and Reservations
* Develops and maintains positive, interactive relationships with guests, building loyalty and increased frequency with VIP guests by providing excellent guest service
* Extends warm, professional greetings to guests and assigns rooms in a manner that consistently demonstrates Red Carpet Customer Service skills
* Issues room keys and provides clear escort instructions to Bell Staff
* Keeps records of room availability and guests' accounts
* Reviews and determines guest comp value based upon gaming performance
* Makes an confirms reservations
* Enters accurate information into the AS400, LMS, Micros and other computer systems
* Communicates with customers about upcoing events, preferences, information about our property and directs calls to the appropriate destination
* Responds to queries, solves and/or refers problems to the correct persons following through for hte guest in a professional manner at all times
* Accurately computes and records retail purchase transactions

What does a Guest Services do at Aramark

* Exhibit excellent customer service and maintain a well-groomed, neat appearance.
* Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Valet Service.
* Completes work assignments in a timely manner in accordance with work schedule.
* Uses and maintains equipment properly, including keeping equipment clean.
* Maintains patient confidentiality.
* Assists visitors with directions when requested.
* Always introduces self to patients, families, and visitors.
* Reports potential safety hazards.
* Transports trash to the appropriate disposal area.
* Keeps entrances/work area clear of all debris, including cigarette butts.
* Has the ability to work on his or her own with normal supervision.
* Observes safety precautions at all times.
* Assists in the cleaning of emergency spills observed and upon request.
* In the event of a fire and/or internal disaster, performs all duties assigned.
* Performs all other duties as assigned

What does a Guest Services do at Marriott International

* The Director of Experience Design, Mobile & Digital Guest Services, (Creative Director) drives a vision for how experiences should be designed for a product or products, and management of a team committed to creating new product visual concepts and capabilities.
* They bring advanced skills in graphic design and mid-level skills in interaction design and prototyping, in addition to exposure to other key user experience skills.
* They also are skilled at leading work and managing careers, which will be key, as they will manage a team of direct reports.
* They provide creative leadership and coaching to team members in an iterative process of visual concept development, prototyping, animation, and gathering user and business feedback; and make product user experience decisions based on this feedback and key metrics.
* They guide their team in producing creative and impactful solutions through ideation, leadership and regular feedback and critique.
* They provide quality strategic thinking for a product, and help ensure a shared vision across the enterprise to ensure a quality and cohesive look and feel across digital touchpoints.
* EXPECTED CONTRIBUTIONS In the course of your work with Marriotts digital products, including Marriott.com " one of the top 10 revenue-generating web sites in the world " youll come in every day ready to tackle interesting, challenging work.
* Heres what youll be doing: Working collaboratively with other Design and UX leaders to develop the experience design practice, and promoting best practices and user-centered design approaches that fit in well with the Marriott culture and needs Championing the creation and iteration of design strategies that help Marriott Digital Products leadership visualize a long-term organizational direction Aligning your decisions with high-level organizational strategies, KPIs, and business objectives, working with other team leaders to translate these into team and personal goals Staying on top of the latest techniques being used by our direct competitors and other eCommerce sites, and identify strategic opportunities for competitive advantages through benchmarking, consumer insight, market analysis, and other techniques.
* Valuing data over opinion, by basing decisions on site metrics and user research findings and insights.
* You can do this because you're comfortable with multiple qualitative and quantitative research methods and instruments, like surveys, usability testing, multivariate testing, A/B testing, etc.
* Promoting a culture where critique and feedback are central to the work we do, and ensure teams have regular opportunities to critique and be critiqued Staying focused on continuously improving and re-evaluating best business and user experience practices Youll work primarily with several small Agile teams, where fast-paced, iterative product discovery and execution are your daily bread and butter.
* Collaborating constantly, trying new things and gaining quick user feedback, youll work with cross-functional team members to break solutions into small chunks implementable in individual sprints.
* Your experience vision is key to keeping the product on track and cohesive with the rest of the Marriott digital ecosystem.
* CANDIDATE PROFILE

What does a Guest Services do at Troon Golf

* Inventories and controls all guest supplies
* Assists guests with tee times and meets any guests needs prior to or at the completion of their round
* Communicates with fellow Guest Service Attendants, Starters, Player Assistants, etc.
* Maintains accurate records of golfers renting clubs.
* Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
* Assists with the overall upkeep of the clubhouse, cart storage area and parking lot

What does a Guest Services do at Extended Stay America

* Other duties may be assigned Demonstrates and promotes a strong commitment to providing the best possible experience for our guests and employees.
* Sells the value of Homestead Village to all inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms.
* Responsible for conducting courtesy calls within 20 minutes after guest check-in.
* Probes to uncover as much information from guests as possible to assist in the gathering of potential sales leads, as well as understanding/defining market segmentation and company information.
* Processes guest reservations, registrations, payments, and departures.
* Handles collection efforts of all in house balances and notifies management of potential liabilities.
* Balances all cash, check, credit card and city ledger accounts through verification.
* Shift reports and performs audit functions if assigned.
* Responsible for thorough understanding and effective performance of property management system.
* Maintain and organize work area and clean model, lobby and Front Desk area daily.
* Respond to all guest requests and follow through to assure satisfactory outcome and compliance.
* Offers Guest assistance when needed whenever possible.
* Complies with all safety and security policies in accordance with Homestead Village standards.
* Involves cross training into the housekeeping and laundry areas so that assistance can be given as needed.
* Responsible for performing competitive checks nightly to other hotels in area.
* Educates competitors on using Homestead Village as an option for overflow guests

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how to become a Guest Services

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Real Guest Services Salaries

Get paid what you deserve

Job Title Company Location Start Date Salary
Director of Guest Services Hilton Worldwide New York, NY Sep 11, 2016 $84,926
Director of Guest Services Jolly Tinker, Inc. New York, NY Mar 02, 2010 $70,000
Assistant Director, Guest Services Hilton Worldwide, Inc. New York, NY Oct 01, 2015 $66,660
Director of Guest Services Hilton Hotels Corporation New York, NY Jul 26, 2010 $63,451
Hotel Assistant Director of Guest Services The Westin Galleria & Westin Oaks Houston, TX Jul 23, 2009 $60,032
Hotel Director of Guest Services Jumeirah Hospitality and Leisure (USA) Inc. New York, NY Sep 27, 2011 $56,000
Assistant Hotel Manager/Rooms & Guest Services Fitch Creations Inc. Pittsboro, NC Sep 21, 2014 $52,500 -
$60,000
Manager, Guest Services Highgate Hotels, LP New York, NY Oct 16, 2012 $52,083
Director of Guest Service RPH Hotels 51St. Street Owner, LLC New York, NY Oct 01, 2010 $49,000
Director of Guest Services MDM Hotel Group, Ltd. Miami, FL Dec 08, 2010 $48,214

Top Skills for a Guest Services

Know what it takes to get the job done

GuestServiceGuestRoomsFrontDeskGuestAssistanceSalesFloorPhoneCallsEnsureGuestSatisfactionEnsureCustomerSatisfactionVIPHospitalityCommunicationSkillsSpecialEventsFrontOfficeGuestComplaintsAuditSuperviseCheck-InGuestRelationsAdditionalEmergency

Top Guest Services Skills

Employers are also looking for people with the following skills for guest services jobs:
  1. Guest Service
  2. Guest Rooms
  3. Front Desk
You can check out examples of real life uses of top skills on resumes here:
  • Managed all aspects of guest services across more than 200 properties including call center management, operational oversight and training.
  • Turned Down guest rooms, Laundry Service, Kitchen Prep Assistance, Food and Wine Service to Guests.
  • Worked at the front desk in a demanding high-paced environment -Greeted homeless individuals and provided assistance with information -Received outstanding Volunteer Award
  • Take immediate corrective action in responding to Guest Assistance complaints and unsatisfactory scores.
  • Key Accomplishments * Most efficient on sales floor that increased productivity Improved sales through fantastic customer service and in-depth product knowledge

Front Office, Additional, Communication Skills, Guest Rooms, Guest Assistance, Phone Calls, Ensure Customer Satisfaction, Front Desk, Emergency, Guest Complaints, VIP, Check-In, Guest Relations, Supervise, Audit, Sales Floor, Special Events, Ensure Guest Satisfaction, Hospitality, Guest Service

Top Guest Services Employers

Find the best employers to advance your career

Top 10 Guest Services Employers

Target has a strong demand for Guest Services candidates where they have hired the most Guest Services candidates.

Overall, 10 firms have active listings for Guest Services.

Target, AMC Theaters, Holiday Inn, Walt Disney World, Virgin America, Extended Stay America, McDonald's, McDonalds, Sheraton Hotel, Metlife

Why Zippia is Better

Zippia empowers you to make the correct career decisions, not just find your next job.

You can access millions of others' career paths with the Career Map to help you identify what skills and experiences you need to achieve your career goals. And when you're ready to take the next step in your career, you can research jobs and really understand the implications for your career aspirations.