Guest services education requirements

1. Retail Customer Service

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

2. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

3. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

4. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

5. Front-End Developer

This specialization is geared toward beginning users who would like to learn and build Front-End Developer Skills. The courses in this series cover SOAP Web Services with JAX-WS, RESTful Web Services with JAX-Rs, and HTML - Front-End Developer among others, to help learners build a solid foundational knowledge...

6. IT service operations and Service Desk management

4.4

(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

7. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

8. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

9. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

10. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

11. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

12. Customer Service Basics: Improve your Service now

4.5

(889)

The basic golden rules to kickstart your service...

13. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

14. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

15. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

16. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

17. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

18. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

19. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...