CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!
Who are We? We are Great People Delivering Genuine Hospitality.
What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.
Summary: It is the responsibility of GuestServices to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. GuestServices controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.
At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:
Opportunities for career growth, 80% of all positions promoted from within
Dining discounts at any of our 60+ restaurants
Health benefits for eligible associates
Inclusive, fun, and creative environment
Flexible scheduling, paid time off, and closed 7 major holidays!
Starting pay $12.00-$20.00/hour based on experience
Must have weekend availability Friday-Sunday
WHAT WE ARE LOOKING FOR:
Genuine approach to hospitality
Individuals who exemplify leadership, kindness, and positivity
“Yes is the Answer!” Mentality
Those who value teamwork, family, and community
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
Knows emergency procedures in the restaurants
Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
$12-20 hourly 60d+ ago
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Guest Services Coordinator
Philosophi Salon
Columbus, OH
Job DescriptionPosition Description: Great pay. Fun industry. Supportive team. Real growth. Our GuestService Coordinators are the heartbeat of our salons. If you love people, communication, and fast-paced environments and especially if youre a licensed cosmetologist or cosmetology student, this role is an amazing way to build consistent income, industry experience, and a long-term career inside a professional salon group.
We are seeking licensed cosmetologists and cosmetology students.
Sunday availability required.
Pay & Growth
Licensed cosmetologists start at $18.38/hour (plus bonuses).
Other candidates typically start in the $16$17/hour range (plus bonuses).
We use a clear level system with built-in raises.
Many GSCs reach $19$22/hour in under a year, with long-term growth into the high-$20s/hour range.
Promotions are performance-based and may happen multiple times per year.
What Youll Do
Welcome and care for guests
Manage check-in, check-out, and scheduling
Support front desk flow and communication
Assist with retail and salon operations
Work closely with stylists and leadership
What This Role Is
Think: receptionist + retail + communication hub.
You help the salon run smoothly while creating an amazing guest experience.
Requirements
Active Cosmetology License in Ohio or active enrollment in a Cosmetology Program
Acceptable background check
Comfortable using computers and POS systems
Strong communication and professionalism
$18.4 hourly 6d ago
Guest Services / Host
Three Creeks Kitchen + Cocktails
Columbus, OH
Job DescriptionBenefits:
Bonus based on performance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development
THREE CREEKS KITCHEN + COCKTAILS is seeking a HOST worker to join our team!
Who are we? We are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Through blending innovation, approachability, and exceptional service we strive to be more than a restaurant.
What is your role? As a HOST a great first impression is vital, you're responsible for making guests feel welcome, create memorable guest experiences, and maintain an expected level of organization, all while contributing to the restaurants success.
Job Summary:
Our Associates are at the heart of everything we do. They bring energy, creativity, and a strong sense of teamwork to every shift. GUESTSERVICES plays a key role in creating an excellent first impression by warmly welcoming guests both over the phone and in person. They manage seating arrangements in the dining room, ensuring efficient service, guest satisfaction, and optimizing sales opportunities. Additionally, they handle reservations with care, coordinating bookings to balance guest flow and maintain a seamless dining experience.
Benefits/Perks:
Opportunities for career growth, all role promotions prioritized for in-house employees
Flexible Scheduling, and closed 7 major holidays!
20% dining discount off the entire menu
50% dining discount on shift
Starting pay $13.00-$16.00/hour
Certain associate meals
Motivations:
A genuine commitment and interest in Hospitality
A "Yes, and!" mentality toward GuestsServices
An intentioned appreciation toward teamwork, family, and community
Responsibilities
Arrives for shifts promptly as scheduled and wears a clean, well-maintained uniform that meets restaurant standards.
Upholds positive hygiene and cleanliness practices throughout all work shifts.
Demonstrates hospitality by answering guest questions, addressing requests, and resolving complaints with a focus on guest satisfaction.
Collaborates with management and team members, offering help with tasks when needed, and provides constructive suggestions for improvement.
Adheres to all safety, health, and sanitation regulations at the national, state, and local levels, reporting unsafe conditions and properly handling materials and equipment.
Is familiar with the restaurants emergency procedures.
Follows all duties, standards, and procedures outlined in the associate handbook.
Three Creeks Kitchen + Cocktails is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.
Qualifications
Previous experience in food service, hospitality, or in the back of house
Ability to work well in a fast-paced environment
Excellent customer service and time management skills
Ability to work well in a team environment, and shows an eagerness to perform
Motivated to make an impact and personally contribute to the success of the restaurant
$13-16 hourly 30d ago
Guest Services Ambassador
Legends Global
Columbus, OH
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a GuestServices Ambassador at the Greater Columbus Convention Center. As a GuestServices Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center.
ESSENTIAL DUTES AND RESPONSIBILITIES
Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries.
Operate in the GuestServices Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services.
Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance.
Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals.
Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff.
The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility.
Availability to work both evenings and daytime/morning shifts essential.
Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.
Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction.
Embrace interacting with large groups or addressing individual guest needs.
Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details."
Be ready for all other duties that come your way-every day brings a new opportunity to shine!
QUALIFICATIONS
Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps.
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus.
SKILLS AND ABILITIES
Professional appearance
Strong interpersonal, oral, and written communication skills
Command of the English language, coupled with excellent telephone etiquette
Must have eye/hand coordination and manual dexterity.
Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors.
Must be able to work independently and maintain a positive attitude within a busy environment.
This position requires the ability to work effectively with diverse groups of people on all levels.
Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility.
This position requires the ability to respond politely to all individuals and work well as a collaborator.
Must be self-motivated, and flexible to immediate changes.
Excellent record of dependability and reliability
WORKING CONDITIONS
Indoor and outdoor environment with exposure to loud noise, heat, and cold.
PHYSICAL DEMANDS
This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
TO APPLY:
Visit: **************************************
Greater Columbus Convention Center
Attn: Human Resources
400 N High Street
Columbus, Ohio 43125
PHONE: ************
FAX: ************
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$20k-26k yearly est. 7d ago
Guest Services Ambassador
Asmglobal
Columbus, OH
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Legends/ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a GuestServices Ambassador at the Greater Columbus Convention Center. As a GuestServices Ambassador, you'll ensure every guest's visit is a memorable one. Your role is a blend of navigator, information guru, and hospitality extraordinaire. Get ready to shine as you interact with clients, facility staff, in-house concessionaires, and an array of individuals who contribute to the magic of Greater Columbus Convention Center.
ESSENTIAL DUTES AND RESPONSIBILITIES
Be the welcoming face of assistance, meeting and greeting guests, and offering answers to their queries.
Operate in the GuestServices Areas, guiding visitors to their desired destinations within and outside the facility. You'll be the go-to source for building and event details, as well as a fountain of knowledge regarding various amenities and services.
Provide information about local gems such as shopping, dining, nightlife, sports, and tourism attractions-all conveniently within walking distance.
Complete a range of tasks, from administrative duties like retail transactions, copying, faxing, and printing to managing scooter and wheelchair rentals.
Stay connected via a two-way radio, ensuring seamless communication with management, security, and staff.
The excitement never stops in the hospitality industry. Expect varying schedules, including evenings, weekends, and holidays, to accommodate the dynamic demands of the facility.
Availability to work both evenings and daytime/morning shifts essential.
Initiate contact with guests within 10 feet, radiating positivity with a smile, a cheerful "Good Day," or lending a helping hand.
Offer solutions to guest complaints and concerns and follow up to ensure their absolute satisfaction.
Embrace interacting with large groups or addressing individual guest needs.
Understand the importance of meticulous customer service, believing wholeheartedly that "The Magic is in the Details."
Be ready for all other duties that come your way-every day brings a new opportunity to shine!
QUALIFICATIONS
Understanding of the fast-paced world of a large convention center. Basic computer skills and internet navigation are essential, as is the ability to interpret schedules and maps.
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bring at least six months of customer service experience to the stage. Previous POS experience and your unwavering commitment to customer service is a bonus.
SKILLS AND ABILITIES
Professional appearance
Strong interpersonal, oral, and written communication skills
Command of the English language, coupled with excellent telephone etiquette
Must have eye/hand coordination and manual dexterity.
Must be able to listen, hear, and respond to guest inquiries. Ability to distinguish letters, numbers, symbols, and colors.
Must be able to work independently and maintain a positive attitude within a busy environment.
This position requires the ability to work effectively with diverse groups of people on all levels.
Must be able to have a good relationship with co-workers, customers, vendors, and visitors to the facility.
This position requires the ability to respond politely to all individuals and work well as a collaborator.
Must be self-motivated, and flexible to immediate changes.
Excellent record of dependability and reliability
WORKING CONDITIONS
Indoor and outdoor environment with exposure to loud noise, heat, and cold.
PHYSICAL DEMANDS
This position requires mobility. Position requires prolonged periods of standing on, and walking. Ability to go up and down stairs. Occasional bending and stooping. Frequent talking and hearing. Ability to lift to fifty pounds.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
TO APPLY:
Visit: **************************************
Greater Columbus Convention Center
Attn: Human Resources
400 N High Street
Columbus, Ohio 43125
PHONE: ************
FAX: ************
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$20k-26k yearly est. Auto-Apply 13d ago
Customer Service
Innvite Hospitality
Columbus, OH
Job DescriptionSalary:
Interview Gift Card : $100
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Requirements
Should be available to work at least one weekend day.
Should be able to work in 1st or 2nd or 3rd shift
$22k-30k yearly est. 17d ago
Guest Experience Specialist
The Escape Game 3.4
Columbus, OH
We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: **********************************************************************************
THE ROLE:
Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day!
A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game.
HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM
● Embodying our mission, vision, and values during every shift
● Using TEG's Party Host Practices
Prepare the party venue
Connect with guests
Keep the energy high
Customize the experience
Make sure everyone leaves happy
● Using TEG's Hospitality Habits
Courtesy
Cleanliness
Communication
● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by:
Checking in guests
Coordinating game start times with Team Leader
Answering the phone
Accurately booking reservations
● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests
● Making groups of 2-50 feel welcome, cared for, and excited for their game
● Using TEG's Steps for Creating TEG Fans
Extend the invite
Keep the party going
Encourage party favors
● Immediately and graciously resolving service failures
REQUIREMENTS
● Flexible availability. This role often works nights, weekends, and/or holidays.
● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
● Ability to stand for long periods of time (about 75-80% of your shift).
● Align with TEG's Uniform Standards.
KNOWLEDGE, SKILLS, & ABILITIES
● Genuine love for serving others
● Flexible, humble, and teachable
● Ability to function both creatively and administratively
● Basic computer abilities
● Exceptional listening skills
● High capacity for creative problem solving
● Energetic, friendly, and patient
● Clear and articulate communicator
BENEFITS FOR FULL TIME TEAM MEMBERS
401(k)
401(k) matching
Health Insurance
Employee discount
Vision insurance
Dental insurance
Flexible spending account
Life insurance
Flexible schedule
$25k-34k yearly est. Auto-Apply 60d+ ago
GUEST SERVICES REPRESENTATIVE
KOA 4.2
Sunbury, OH
REPORTS TO GuestServices Lead, Guest Experience Supervisor and/or Assistant General Manager The GuestService Representative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.
SPECIFIC DUTIES
Greet and welcome all guests approaching the front desk in accordance with KOA standards.
Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
Prepare reports as required, relating to shift check-list, and down-time reports.
Answer inquiries from guests regarding campground amenities and local attractions.
Fully comprehend and be able to operate all relevant aspects of the campground property management system.
Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
Be familiar with all in-house groups.
Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
Notify management of any pertinent information related to daily shift activities.
Maintain high standards of professionalism, customer service, quality and cleanliness.
Maintain store displays and inventory control as directed, and communicate ideas and guest feedback.
Increase revenues through up-selling strategies and profitability of ancillary income.
Maintain health standards and ensure guests and team members are in a safe and secure environment.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
Demonstrates positive attitude with guests, management, team members and vendors.
Consistent maintaining of arrivals, departures and campground census reports.
Attention to detail when handling reservations and/or registering guests.
Promotion of ancillary revenue streams.
Meet Quality Assurance standards.
JOB QUALIFICATIONS
Hear and speak the English language fluently
Strong decision-making ability
Excellent communication, collaboration, and delegation skills with ability to manage confrontation
Strong working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Motivated, goal oriented and results driven
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
PHYSICAL REQUIREMENTS
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
$26k-31k yearly est. 35d ago
Patient Greeter
Merion Village Dental 3.8
Columbus, OH
We are a Merion Village dental practice seeking a part-time patient greeter. Put our patients at ease with your warm welcome to our practice! Our greeters bring joy to our patients by connecting with them, presenting cookies and coffee for their comfort, and maintaining our beautiful welcome area.
Enjoy flexible hours and hosting patients to support our excellent standard of care.
Requirements
Friendly, upbeat personality.
$27k-34k yearly est. 60d+ ago
Greeters / Hosts - Brassica Bexley
Brassica In Bexley
Columbus, OH
Job Description
Be the first smile guests see at one of the “Top Places to Eat in the Midwest”!
At Brassica, we believe great food brings people together, and it all starts with a warm welcome. As a Host/Greeter, you set the tone for every guest experience. You'll make people feel comfortable and excited to be here.
Working at Brassica isn't just a job, it's a chance to be part of a tight-knit team, support local growers, and help create something truly special.
If you're -
outgoing, friendly and love to connect with others
excited about real, local, organic ingredients and genuine hospitality
curious, eager to learn, and open to feedback
looking for a fun, meaningful place to start or grow your career
- then becoming a Brassica host and greeter might be the perfect job for you.
We want you to be successful here, and will support you with:
thorough training in our professional kitchen and on the service line
top-notch teammates who'll become close friends
an efficient, productive, positive work environment
Here's what you'd do:
welcome every guest with genuine warmth and enthusiasm
serve delicious food alongside a high-energy team
use the best ingredients, including foods from more than twenty Ohio producers
prepare our signature sandwiches and salads from scratch
show up on time (every time) looking like a polished pro, ready to pitch in and help out
move quickly, stand for six to eight hours per day, and lift 50 pounds
deliberate over whether to get chicken or falafel when it's time for your shift meal
And our team gets great benefits:
medical/dental/vision/life insurance
401(k)
paid vacation
healthy lifestyle reimbursement
free meal with every shift (pretty much everyone's favorite benefit)
endless opportunities to grow, challenge yourself, and have a good time doing it
All experience levels welcome.
We use eVerify to confirm U.S. Employment eligibility.
$26k-33k yearly est. 21d ago
Customer Service and Assembly
Martinizing Dry Cleaning
Gahanna, OH
Martinizing's Dry cleaning looking for customer service /assembly position. Part Tiime 8:30am-2pm Monday-Fri
NO Weekends
Call ************ for immediate interview
$22k-30k yearly est. Auto-Apply 60d+ ago
Guest Service Agent
Polaris Columbus Staybridge Suites By IHG
Columbus, OH
Job Description
GuestService Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a GuestService Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
What we are looking for:
0 - 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
High School degree or better
$23k-29k yearly est. 3d ago
Hotel Rotational Weekend Guest Service Agent
Home2 Suites Polaris
Columbus, OH
Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!
With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies.
Join us as our Hotel Night Auditor at our Hotel Name located at Hotel Address. (Room Count: 115)
To complete application - Please visit the property Monday - Friday between 10AM-4PM
Successful Candidate will be able to :
Able to work every other weekend (Friday/Saturday or Saturday/Sunday combination)
Previous hotel Front Desk experience required; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
Attend monthly department meeting during the week.
View all jobs at this company
$23k-29k yearly est. 60d+ ago
Greeter
Daveandbusters
Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: The Greeter ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The greeter greets, guides, and directs all Guests as they enter our building. Additionally, they must feel comfortable explaining all experiences to our Guests.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
Creates a warm, fun atmosphere for Guests and Team Members.
Adheres to company's sanitation procedures.
Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
Provides a welcoming experience to each and every Guest. Must be friendly and able to smile frequently.
Greets, Guides, and Directs all Guests as they enter our building. Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.
Maintains a thorough understanding of all current promotions, Power Card offerings, etc., and is able to answer questions regarding our games and other activities.
Assists Guests with utilizing our self-serve kiosks for things like purchasing Power Cards, adding themselves to the waitlist, or reserving Social Bays (where applicable).
Works as additional support for the host team as needed.
Ensures the cleanliness and organization of the lobby area and front doors.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience.
Must be able to read and communicate in English. Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
Listen to hear Guests' needs, and then communicate with Guests verbally and with other Team Members.
Dressed in proper dress code requirements, looking neat, clean and professional at all times.
Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $13.5 per hour
Salary Range:
11
-
13.8
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-13.5 hourly Auto-Apply 21d ago
Customer Service Team Member
Crew Carwash 3.7
Columbus, OH
Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! ************************************************************* Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with outstanding earning potential, amazing benefits, the best coworkers in Indiana, and enjoy working outdoors, apply today! We have a limited number of openings for Full-time/Part Time team members; day and evening shifts.
What Can We Offer You? (get ready because it is a lot!)
Organizationally healthy culture
Flexible Schedules
FREE Carwashes, naturally
Fantastic Tuition Reimbursement and/or Student Loan Pay Off Program
Competitive Comp based on Experience
Incredible Training
Growth Potential
Employee Recognition and appreciation events
Benefits for Associates at 30+ hours weekly:
Medical, Dental & Vision Insurance
Short & Long Term Disability Insurance
Company paid and supplemental life insurance
Generous Paid Time Off
401k with company match
Compensation:
Base PLUS incentive/commission pay
At Crew Carwash, your base hourly rate is guaranteed at $15-16/hr., but through our incentive pay program you can earn far more.
We offer regular special contests with Gift Cards and individual awards every month based on performance. Whether you are looking for a great job as you continue through school, a fast career track toward management or a lifetime role serving grateful customers; we may have the right role for YOU!
What do we need from you?
Come to us with or without experience. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. If you have great customer service skills, but are tired of the drag of retail, or if this is your first job, we have roles for you. A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds.
Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and Team Members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a job. Our recruiting team all started as Crew Carwash Team members and they are ready to share the Crew Culture with you! Apply today! #Location40
$15-16 hourly 60d+ ago
Service Greeter - Lexus of Dublin
PHP Distribution 4.4
Dublin, OH
Germain Lexus of Dublin is looking for a talented professional to join our elite group of professionals as a Service Greeter!
Job Responsibilities:
Greet incoming customers and assist them out of their vehicles.
Provide service advisors with customer information when they arrive.
Assist and transferring customer belonging between vehicles.
Keep service drive area clean and stocked with supplies.
Shuttle service customer as needed.
Pull service vehicles around during pick up.
Take out trash.
Check and adjust tire pressures.
Help customers with vehicle concerns.
Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT
Medical Insurance
Dental Insurance
Vision Insurance
Weekly Pay
Parental Leave
401K
Life Insurance
Short and Long-term Disability Insurance
Paid time off
Employee Discounts
State of the art technology
$27k-33k yearly est. 3d ago
Customer Service Attendant
Careers Opportunities at AVI Foodsystems
Reynoldsburg, OH
AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Customer Service Attendant, Part-time.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations
Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packaged foods
Place stock on shelves or racks in vending machines or coolers
Ensure the refrigeration of all cold food products
Oversee the ordering of merchandise and control inventory
Collect unsold and stale merchandise
Collect money, including coins and bills, from machines
Communicate positively with customers by making eye contact and smiling
Perform routine maintenance and sanitation of machines
Maintain clean vending areas
Requirements:
Outgoing personality with the skills to promote products
Ability to work both independently and as part of a team
Excellent organization and time management skills
Ability to speak effectively to customers and employees
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals
Benefits:
Flexible schedule with a work/life balance
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Free meals and snacks/beverages
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE
$22k-30k yearly est. 60d+ ago
Guest Service Representative
Hampton Inn Suites Columbus Scioto Downs
Lockbourne, OH
←Back to all jobs at Hampton Inn Suites Columbus Scioto Downs GuestService Representative
Hampton Inn Suites Columbus Scioto Downs is an EEO Employer - M/F/Disability/Protected Veteran Status
GuestService Representative
REPORTS TO: GuestService Manager / Assistant General Manager / General Manager
ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.
POSITION SUMMARY The GuestService Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.
WHO IS THIS POSITION FOR? The GuestService Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating.
WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio.
DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned.
POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision
Please visit our careers page to see more job opportunities.
$21k-28k yearly est. 21d ago
Greeter
Grube DBA Buffalo Wild Wings
Hilliard, OH
JOB PURPOSE: The primary purpose of this position is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.
CORE JOB FUNCTIONS/RESPONSIBILITIES:
Provide friendly welcome to incoming guests by opening by opening the door and ensuring timely seating
Accurately communicate waiting times to Guests and maintain constant communication to ensure they updated in regards to their seating status and escort Guests to tables
Manage seating waitlist, seat guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables and monitor workflow
Notify guests of specials and promotions and that their server will be with them promptly
Assist with the assembling of takeout orders and answer telephones when necessary
Assist Servers with running food, bussing tables, and refilling drinks, but does not serve alcohol if under age 21
Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
Respond to customer complaints and bring any issues to the attention of the manager
Thank guests as the leave and solicit feedback about the quality of service of they experienced, express hope that they will return to BWW in the future
OTHER JOB FUNCTIONS/RESPONSIBILITIES:
Assist Front of House Team Members
Bus and pre-bus tables and deliver food to guests when necessary
Other duties as assigned by supervisor
Knowledge/Skills:
Superior customer service and hospitality skills
Knowledgeable of proper sanitation, food safety, and security procedures
Knowledgeable of BWW food and beverage menus and ability to make suggestions to guests
Knowledgeable of current marketing promotions and up-coming events to inform guests
Excellent verbal communication and interpersonal skills in order to serve BWWs guests Skill in time management and organization with excellent attention to detail
Ability to take direction and execute team and company objectives
Basic mathematical skills with ability to handle money accurately process credit card transactions
Basic knowledge of Point of Sales systems
Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position
Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment
Required
Minimum 16 years of age (State Minor Labor Laws Supersede)
Preferred
Prior experience in restaurant or customer service role
JOB PURPOSE: The primary purpose of this position is to positively represent the Buffalo Wild Wings Brand as a first point of contact for Guests. This role is responsible for ensuring Guests are seated in a timely matter, and that all Guest needs are managed with a sense of urgency in a friendly and helpful manner.
CORE JOB FUNCTIONS/RESPONSIBILITIES:
Provide friendly welcome to incoming guests by opening by opening the door and ensuring timely seating
Accurately communicate waiting times to Guests and maintain constant communication to ensure they updated in regards to their seating status and escort Guests to tables
Manage seating waitlist, seat guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables and monitor workflow
Notify guests of specials and promotions and that their server will be with them promptly
Assist with the assembling of takeout orders and answer telephones when necessary
Assist Servers with running food, bussing tables, and refilling drinks, but does not serve alcohol if under age 21
Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
Respond to customer complaints and bring any issues to the attention of the manager
Thank guests as the leave and solicit feedback about the quality of service of they experienced, express hope that they will return to BWW in the future
OTHER JOB FUNCTIONS/RESPONSIBILITIES:
Assist Front of House Team Members
Bus and pre-bus tables and deliver food to guests when necessary
Other duties as assigned by supervisor
Knowledge/Skills:
Superior customer service and hospitality skills
Knowledgeable of proper sanitation, food safety, and security procedures
Knowledgeable of BWW food and beverage menus and ability to make suggestions to guests
Knowledgeable of current marketing promotions and up-coming events to inform guests
Excellent verbal communication and interpersonal skills in order to serve BWWs guests Skill in time management and organization with excellent attention to detail
Ability to take direction and execute team and company objectives
Basic mathematical skills with ability to handle money accurately process credit card transactions
Basic knowledge of Point of Sales systems
Conflict management skills, analytical skills, and high degree of emotional intelligence in order to recognize and solve problems that come with the position
Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment
Required
Minimum 16 years of age (State Minor Labor Laws Supersede)
Preferred
Prior experience in restaurant or customer service role
$26k-33k yearly est. 60d+ ago
Customer Service
Donatos Pizza
Washington Court House, OH
Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include stocking paper products, cleaning as needed, working the window or front registers, greeting customers in a friendly and timely manner, and serving Donatos pizza with a smile.
Requirements:
Must be able to perform the essential functions of this position safely while meeting productivity standards
Able to stand and/or walk entire shift
Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
Occasional bending and twisting
Duties & Responsibilities:
Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
Ensures the shift is ready for revenue by completing food prep, stocking, and cleaning.
Sets the next shift up for success.
Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
Folds pizza boxes.
Effectively communicates with customers, co-workers, and managers in person or over the telephone.
Takes customer orders at the register.
Completes the meal by offering suggestive sell items to the customers.
Offers to refill drinks, provides plates and napkins as needed, and answers customer questions.
Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
Follows detailed food recipes while completing subs, pizzas, and salads for customers.
Full-fill customer orders and verify the accuracy of orders.
Provide a friendly and welcoming environment for customers.
Work schedule
Weekend availability
Monday to Friday
Supplemental pay
Tips
Benefits
Flexible schedule
Employee discount
Referral program