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Guest services part time jobs - 37 jobs

  • Guest Experiences Attendant II

    Great Parks of Hamilton County 3.3company rating

    Andersonville, OH

    Join our team as a Pro Shop Attendant at The Vineyard Golf Course! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations. This part time position works various shifts including evenings, weekends, and holidays. This position will provide customer service to our guests and perform retail cash register checkout and inventory stocking for golf clubhouse. Job requires basic clerical skills and excellent customer services skills. Responsibilities: Handles all service requests by customers including riding cart, pull cart, and golf club rentals, tee time reservations, handicaps, lesson or repair requests, general parts information requests, motor vehicle permit requests, special event inquiries, etc. Assists Golf Pro in implementing all programs, tournaments, outings, leagues, etc. Greets and serves customers to ensure satisfaction. Assists in locating specific golf related merchandise, answers inquiries and provides information regarding price, merchandise, etc. Operates Point of Sale system, receives money, issues change and receipt, and bags merchandise. Balances money collected with receipts on a scheduled basis. Prepares and makes deposits in absence of Assistant Golf Pro or Golf Pro. Arranges merchandise displays in an attractive manner. Features current, popular or other saleable items. Tags sale merchandise and takes authorized markdowns. Takes inventory of stocked items and records results. Notifies Golf Pro of inventory shortages. Maintains cleanliness and orderliness of golf shop, restrooms, clubhouse areas, displays, shelves, fixtures and work areas. Sweeps and mops floors, dusts furniture, empties wastebaskets, etc. Opens shop for opening shift by counting register, checking inventory supplies, and ensuring shop is prepared for business. Sets alarm, straightens merchandise, follows cash procedures, and performs other established procedures to close. Maintains confidentiality of confidential and sensitive information. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required. Qualifications: An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is: High School Diploma or GED equivalent required and demonstrable skill in maintaining good public relations, and prior experience in customer service. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements. Benefits include membership in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities. Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
    $21k-27k yearly est. Auto-Apply 5d ago
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  • Customer service/work from home agents

    B&C Call Center Solutions 4.2company rating

    Columbus, OH

    We are currently looking to fill several positions for work from home customer service agents and appointment setters for several different companies that we are currently servicing in the areas of customer service, order support, sales,appointment setting, consulting services,and technical support. Also we are looking for a few good Licensed insurance agents that would be interested in joining our virtual work from home insurance agency, if your not licensed, we have a virtual training class that will be starting on 10/14/2013, we would pay for you to take the required courses but you would be responsible to pay to tae the state licensing exam....if interested please submit your resume to the link provided and some one from Human Resurces will be contacting you soon. Full or part time between the hours of 8:00 am and 12:30am Monday Though Friday Weekend staff is also being hired at this time between the hours of 10:30am and 9:30pm Full benefits for full time and part time after a period of 30 days. W2 employee Starting wage is 9.50 per hour and after 30 days get a raise up to between 11.50 and 14.25 per hour depending on your skill sets that are given to you on a weekly basis. What are you waiting for?....Come on and apply to work for the best work from home call-center in the United States. Respond Today
    $25k-32k yearly est. 60d+ ago
  • Skincare Sales & Guest Services Associate

    Dermafix Spa

    Columbus, OH

    URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required Location: In-person Why Join Us? Are you passionate about skincare and providing exceptional customer service? Our luxury spa is looking for a friendly, organized, and sales-driven Skincare Sales & Guest Services Associate to be the welcoming face of our business. This role includes paid training to help you master our products, services, and sales techniques so you can succeed and grow with us. Plus, enjoy paid gasoline when traveling to nearby locations as part of your role. Key Responsibilities Greet all clients with a professional appearance and a warm smile Answer incoming phone calls and respond promptly to inquiries Manage appointment bookings and schedule reservations efficiently Promote and sell spa treatments, skincare products, and memberships to meet sales targets Process payments accurately and maintain detailed sales records Keep the front desk tidy, organized, and inviting at all times Provide administrative support including data entry, filing, and photocopying Travel to nearby spa locations as needed (gasoline expenses covered) Qualifications Proven experience in a front desk, guest services, or sales role (spa or salon experience preferred) A background in esthetics or skincare is a strong plus but not required Excellent communication and time management skills Comfortable using computers, CRM software, and scheduling tools Ability to multitask and work efficiently in a fast-paced environment Reliable transportation and availability to work at least one weekend day Compensation & Benefits Base Salary: $2,500/month Commission with uncapped earning potential (OTE: $60,000+ annually) Paid training to set you up for success Paid gasoline reimbursement for travel to nearby locations Employee discounts on skincare products and spa services Opportunity for career growth within a luxury wellness brand Work Schedule Flexible shifts including weekends (minimum 1 weekend day required) How to Apply If you're ready to launch your career in luxury skincare sales and guest services, send your resume with your best contact number and email. Qualified candidates will be contacted promptly. After applying, please send a follow-up email including: Your earliest available start date Your daily sales target (numeric figure) A brief summary of your sales experience
    $60k yearly Auto-Apply 60d+ ago
  • Patient Greeter

    Merion Village Dental 3.8company rating

    Columbus, OH

    We are a Merion Village dental practice seeking a part-time patient greeter. Put our patients at ease with your warm welcome to our practice! Our greeters bring joy to our patients by connecting with them, presenting cookies and coffee for their comfort, and maintaining our beautiful welcome area. Enjoy flexible hours and hosting patients to support our excellent standard of care. Requirements Friendly, upbeat personality.
    $27k-34k yearly est. 60d+ ago
  • Customer Service Team Member

    Crew Carwash 3.7company rating

    Columbus, OH

    Customer Service Team Member roles are waiting for you! Get on the CREW! We are honored to be a Glassdoor's Best Place to Work Recipient for 2023, our 4th year in a row! ************************************************************* Are you searching for the BEST JOB EVER? Ask anyone, Crew Carwash is famous for our people and how we treat each other! If you want to join a team with outstanding earning potential, amazing benefits, the best coworkers in Indiana, and enjoy working outdoors, apply today! We have a limited number of openings for Full-time/Part Time team members; day and evening shifts. What Can We Offer You? (get ready because it is a lot!) Organizationally healthy culture Flexible Schedules FREE Carwashes, naturally Fantastic Tuition Reimbursement and/or Student Loan Pay Off Program Competitive Comp based on Experience Incredible Training Growth Potential Employee Recognition and appreciation events Benefits for Associates at 30+ hours weekly: Medical, Dental & Vision Insurance Short & Long Term Disability Insurance Company paid and supplemental life insurance Generous Paid Time Off 401k with company match Compensation: Base PLUS incentive/commission pay At Crew Carwash, your base hourly rate is guaranteed at $15-16/hr., but through our incentive pay program you can earn far more. We offer regular special contests with Gift Cards and individual awards every month based on performance. Whether you are looking for a great job as you continue through school, a fast career track toward management or a lifetime role serving grateful customers; we may have the right role for YOU! What do we need from you? Come to us with or without experience. We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know. If you have great customer service skills, but are tired of the drag of retail, or if this is your first job, we have roles for you. A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds. Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here. At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW! All we require is excellence and a dedication to customers and Team Members! EOE/DFWP/ADA Sounds too good to be true right? Well, you will never know if you don't apply! We simply can't wait to meet you and for you to find out what you're missing in a job. Our recruiting team all started as Crew Carwash Team members and they are ready to share the Crew Culture with you! Apply today! #Location40
    $15-16 hourly 60d+ ago
  • Dry cleaning assembly and customer service

    Martinizing Dry Cleaning

    Gahanna, OH

    Martinizing's Dry cleaning looking for customer service position. Part time position. Afternoons 2pm-7pm and occasional mornings. Able to be flexible with time of day to work Call ************ for immediate inter
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Attendant

    AVI Foodsystems 4.1company rating

    Columbus, OH

    Job Description AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant, Part-time. This position works Mon-Thu 7-11:30 and Fri 8-12:30. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $24k-29k yearly est. 24d ago
  • Customer Service Attendant

    Careers Opportunities at AVI Foodsystems

    Reynoldsburg, OH

    AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Customer Service Attendant, Part-time. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packaged foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $22k-30k yearly est. 60d+ ago
  • Client Service Representative at Suburban Animal Clinic

    Suburban Animal Clinic

    Columbus, OH

    Practice Suburban Animal Clinic has been a fixture within Columbus, OH since 1960. We offer the highest standard of care available. We strive to offer the widest array of small animal services possible including ultrasound imaging, laser therapy, chiropractics, and advanced orthopedic surgeries. Our hospital utilizes ultrasound, comprehensive laboratories, digital dental and traditional x-ray units, and separate surgical / dental suites. Our support team consists of multiple RVTs who are trained to assist with rooms, anesthesia, dentals, and more. More about the Role Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off No weekends Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $16.00 - USD $18.00 /Hr.
    $16-18 hourly Auto-Apply 10d ago
  • Client Service Representative at Suburban Animal Clinic

    Glenwood City Veterinary Clinic

    Columbus, OH

    Practice Suburban Animal Clinic has been a fixture within Columbus, OH since 1960. We offer the highest standard of care available. We strive to offer the widest array of small animal services possible including ultrasound imaging, laser therapy, chiropractics, and advanced orthopedic surgeries. Our hospital utilizes ultrasound, comprehensive laboratories, digital dental and traditional x-ray units, and separate surgical / dental suites. Our support team consists of multiple RVTs who are trained to assist with rooms, anesthesia, dentals, and more. More about the Role Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Competencies Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care. Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas. Communicating: Conveying instructions to clients and teammates to ensure successful patient care. Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback. Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients. Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction. Essential Responsibilities Leads practice opening and closing procedures per Practice Manager instructions and practice procedures. Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms. Processes cash, checks, charge card payments and credit account payments. Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow. Assists in the updating of client/patient files, as needed. Prepares and sends client correspondence. Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list. Performs a backup of the computer system on a regular basis, as directed. Performs and oversees the performance of posting daily business. Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit. Answers incoming telephone calls applying proper telephone etiquette. Presents clients with medications, instructions, new client kits and any other take home items. Handles emergency situations with great care, patience, and following established clinic policies and procedures. Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction. Requirements/Qualifications High school diploma or equivalent Previous veterinary experience preferred Client satisfaction references preferred Practices OSHA safety techniques including proper PPE Benefits Offered Paid time off No weekends Health insurance; dental insurance; vision insurance Retirement benefits or accounts Bonus incentive Flexible work schedules Career and professional development Employee Assistance Program Employee Referral Program Benefits offered may vary depending on full or part time employment status according to company policy. Pay Range USD $16.00 - USD $18.00 /Hr.
    $16-18 hourly Auto-Apply 12d ago
  • Powell Market District Team Member

    Giant Eagle 4.2company rating

    Powell, OH

    Giant Eagle and Market District are seeking enthusiastic, customer-focused Team Members who are passionate about food, people, and serving the communities we operate in. Every Team Member plays a vital role in bringing our core values to life and enhancing the shopping experience for our guests. We have opportunities across various departments including Bakery, Curbside, Customer Service, Deli and Cheese, Front End, Grocery, Meat and Seafood, Prepared Foods, Produce and Starbucks. Full-time. Part-time. Casual. Seasonal. Every team Member is important to us and contributes to our Guest experience by bringing our values to life. If you have a love for food, people, and community, join us and discover a place to build your future. Job Description Experience Required: 0 to 6 months * Education Desired: No High School diploma required * Lifting Requirement: Up to 50 pounds * Age Requirement: At least 16 years of age Job Responsibilities * Provide amazing customer service by greeting customers and ensuring that orders and requests are fulfilled to meet their expectations. * Greet customers in a friendly manner throughout the store. * Become familiar with products to answer questions and make suggestions. * Handle product and equipment in accordance to all safety guidelines to ensure a safe working and shopping environment. * Maintain cleanliness of department and work area. * Assist in other areas as assigned. Join our team and experience the benefits of being a part of Giant Eagle & Market District. Our Team Members enjoy a variety of benefits, including: * Competitive Wages * Weekly Pay * Paid Time Off * Health & Wellness Benefits * Career Advancement * Team Member Discounts About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
    $22k-28k yearly est. Auto-Apply 5d ago
  • Loan Servicing Agent

    Richwood Bank 3.9company rating

    Richwood, OH

    At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive. Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members. Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities! Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants. Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases Essential Functions Maintain Daily Reports such as non-post, rate change, and file maintenance report Maintain Weekly Reports such as note exceptions, past due and ticklers Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions Renew County and State UCC's every 5 years Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance Prepare Satisfaction of Mortgages Process loan payoffs (checks/wires) Prepare payoff quotes Print 1098 notices upon request Release liens on car titles/UCC's Send Paid Notes to customer Complete all Loan Maintenance on Navigator Complete all Participation Payment Wires Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in Monitor and correct Freddie Mac servicing errors daily / monthly Go through daily mail and scan to each loan Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k Force place insurance, 45-day letter process Pay force placed policies, send borrower notice of FP insurance, escrow Audit preparation, work with auditors Scanning/indexing documents Filing collateral docs in the hub Create and Maintain SOP's Maintain interest rate changes Process all verifications of mortgages Run escrow analysis yearly and mail out surplus checks Order customer coupon books Process all change in terms and documents Maintain assigned work hours Work with others in a team environment Accept direction from supervisors Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered. Skills and Abilities Project management Excellent customer service skills The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud Mathematical skills In-depth knowledge of our bank products and services Work well under pressure and in a fast-paced environment Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion) Strong communication skills High degree of accuracy Detailed and organized Always maintain confidentiality Maintain a positive can-do attitude towards your team and customers Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act Punctual Driven to succeed and open minded to learn more about new technology within our industry Education High School Diploma or GED required; college preferred Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $22k-26k yearly est. 35d ago
  • Service Advisor

    Freedomroads

    Sunbury, OH

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 27d ago
  • Guest Relations Specialist

    City of Westerville 3.5company rating

    Westerville, OH

    The Guest Relations Specialist plays a vital role in advancing the City's commitment to exceptional customer service. Serving as the first point of contact for residents, visitors, and partners, this position directly shapes the public's experience and perception of City services. As a key contributor to our citywide customer service initiatives, the Guest Relations Specialist helps ensure that every interaction reflects professionalism, efficiency, and a genuine spirit of service. This role is responsible for delivering high-quality, courteous, and responsive assistance, including greeting guests, answering inquiries, and supporting registration processes. The ideal candidate is highly organized, personable, and skilled at managing multiple tasks in a fast-paced environment. A positive, proactive approach and strong communication skills are essential, as this position requires collaboration across departments to ensure consistent and seamless service delivery. Successful candidates will take pride in creating welcoming experiences, resolving concerns effectively, and upholding service standards that reinforce the City's mission to provide exemplary service to the community. This position is open until filled. Applications are being reviewed as they are received. Work Schedule: Tuesday- Thursday 12:30 p.m. - 9: 00 p.m. Friday 10:30 a.m. - 7:00 p.m. Saturday 11:30 a.m. - 8: 00 p.m. Employee works under the direction of the Facilities Supervisor and the Customer Service Manager. Employee must be able to respond to questions from citizens or other employees regarding services, eligibility, and procedures of the department. Work is reviewed for accuracy and completeness, and for adherence with established procedures. Work is reviewed through meetings with supervisors and co-workers and performance appraisals. Acting as an information source on various matters, keeping abreast with latest developments across the City of Westerville. Greeting guests in a sincere and friendly manner and making them feel welcome. Utilizes the City's knowledge management system to facilitate exemplary municipal services as part of the City of Westerville's centralized customer service initiative. Trains new part-time employees on work procedures, software and practices. Anticipating and addressing guests' needs and resolving their problems and complaints appropriately, calmly and in a timely manner. Collaborating and communicating with other internal departments to ensure guest satisfaction. Comply with City of Westerville procedures and safety policies. Be responsible for registering and receiving payments from guests, for programs, activities, passes and daily admissions. Balancing cash drawer at the end of the shift following money handling procedures set by the department. Make sure that the guests remain satisfied and content with the services that are being offered, take feedback from the guests as to how services can be improved. Process credits, refunds and transfers for programs, activities and pass registrations. Acquire, through provided training, a working knowledge of RecTrac and other city software that is used daily. Answers telephones and responds to inquiries over the telephone and in person; refers and assists guests and other callers; responds to various inquiries and provides information of services and functions; receives complaints from a variety of sources; greets visitors; opens. Generates work orders; enters orders and maintenance records into the computer; runs monthly reports. Maintains records and files; tracks and maintains inventory of supplies; types purchase orders; assists other employees with secretarial tasks as needed. (May not include all duties performed.) EQUIPTMENT OPERATED: The following are examples only and are not intended to be all inclusive: Calculator, computer, computer software (e.g. Microsoft Office, Google Suite, and other applicable computer software programs), mobile phone, copier, scanner, telephone, postage machine, and other standard modern business office equipment. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Has exposure to chemical compounds found in office environment (e.g. toner, correction fluid, etc.); works in or around crowds; has contact with potentially violent or emotionally distraught persons; this is considered sedentary work and the employee must demonstrate the ability to perform the physical demands required of the position in accordance with the U.S. Department of Labor's physical demands strengths ratings. In case of emergency, unpredictable situations, and/or department needs, may be required to lift, push, pull, and/or carry objects heavier than D.O.L strength ratings recommend. MINIMUM QUALIFICATIONS: An example of acceptable qualifications: Completion of secondary education or equivalent (high school diploma or GED); and two years clerical or administrative support experience preferred; or any equivalent combination of training and experience which provides the following knowledge, abilities, and skills: Must possess and maintain a valid State of Ohio driver's license and must remain insurable under the City's vehicle insurance policy. Any combination of education, training, and/or experience equivalent to the minimum qualifications stated above. KNOWLEDGE, SKILLS, AND ABILITIES: (*Indicates developed after employment) KNOWLEDGE OF: clerical and secretarial practices and procedures; business English, spelling, and arithmetic; modern office practices, procedures, and equipment; word processing, desktop publishing, and other software packages; city goals and objectives*; city policies and procedures*. SKILL IN: use of modern office equipment and software; computer operation; communication; critical thinking; judgment, and decision making. ABILITY TO: type and transcribe a variety of correspondence; establish and maintain effective working relationships with other employees, officials, and the public, and to deal with public courteously and tactfully; respond to inquiries in accordance with established policies and procedures; maintain records; operate copy, fax, and other office machines; communicate effectively, both orally and in writing; demonstrate professionalism; apply management principles to solve agency problems*. POSITIONS DIRECTLY SUPERVISED: None.
    $24k-30k yearly est. 19d ago
  • Part Time Service Team Member

    Michaels 4.2company rating

    Grove City, OH

    Store - COLUMBUS-GROVE CITY, OHDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $11.00 - $13.00 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $11-13 hourly Auto-Apply 38d ago
  • Materials Services Associate (20/24 hrs.) Dublin Branch

    Columbus Metropolitan Library 3.8company rating

    Dublin, OH

    Job Title: Materials Services Associate (20/24 hrs./Non-Exempt/Part-time) Location: Dublin Branch Starting Pay Range: $17.51-$21.53 hourly (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy Our Commitment to Diversity Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: ************************************************************* What We Offer: A robust benefits package that supports your physical, mental, and financial well-being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness . Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: ************************************************** About the Position: As a Materials Services Associate, you play a critical role in our library's operations by ensuring appropriate and efficient processing and distribution of library materials. You are responsible for accurately organizing and shelving library materials. Additionally, you will provide basic customer assistance. Position Schedule: Combination of mornings, afternoons, and evenings Alternating Friday/Saturday (as scheduled) Sundays 1:00pm-5:00pm (as assigned) What You'll Do: Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials. Checks in items. Sorts and shelves library materials and maintains shelves throughout location; including pulling materials for processing, shelf reading for accurate order of materials, shifting material to ensure appropriate distribution of materials, merchandising items, and straightening items on shelves. Meets accuracy and speed standards for shelving. Supports location's customer service plan by proactively greeting customers, answering basic directional questions in person and over the phone, locating or retrieving materials for customers, assisting customers with self-service public technology, supporting the code of conduct, assisting location staff with program preparation, and making appropriate referrals. Maintains library collection by identifying and solving problems with library materials, performing cleaning of library materials, processing withdrawn and donated materials, pulling materials in poor condition from the shelves, sorting materials for delivery, maintaining customer reserve shelves, and processing various reports which involve searching for library materials. Helps ensure that the location is neat, orderly, appealing and inviting to customers and staff and other clerical duties as assigned. Assists location staff in coordinating volunteer activities. Performs additional duties as assigned including serving on task forces, committees, etc. Minimum Qualifications: Must be at least 16 years of age (work permit required for minors). Ability to pass an alphabetic and numeric sorting and filing test required. Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems. Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Ability to express self effectively and concisely, both orally and in writing. Working Conditions and Physical Demands: The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
    $17.5-21.5 hourly Auto-Apply 7d ago
  • Guest Service Representative

    Nothing Bundt Cakes 3.7company rating

    Westerville, OH

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Perks: * Perfect hours for a balanced work schedule; closed on Sundays! * Employee Discounts on Bundt Cake and Retail * Casual Uniform * Fun and joyful environment Part time GSRs will be scheduled 10-25 hours per week Monday-Saturday. Shifts times may vary but typically the hours are morning (8:30am-3pm), mid day (10am-4pm or 11am-5pm), evening (2:30pm-7pm) or (3pm-7pm). Some holidays will be needed. Need all shifts! Full time available for Day shift. *Pay range is based on experience. Bakery hours are Monday-Friday, 9am-6pm / Saturday, 10am-6pm / Sunday - Closed Accountabilities/Duties: * Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. * Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. * Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. * Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. * Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. * Replenishes retail merchandise and cake display case to ensure a strong visual presentation. * Assists the Crafter in preparing cake decorations and packaging supplies as needed. * Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. * Maintains a consistent work attendance and punctuality record. Core Values and Competencies: * Servant's Heart * Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. * Keeps the good of the team or guest ahead of personal interests or gain. * Displays humility and empathy in interactions with others. * Spirit of a Champion * Demonstrates pride in responsibilities, an intense drive and a passion to succeed. * Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. * Operates with a strong sense of urgency and adheres to NbC brand standards. * Genuine Connections * Projects warmth, enthusiasm, and optimism that attracts others. * Builds positive, productive relationships with all team members. * Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: * Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. * Enjoys interacting with diverse people and excels at providing a superior guest experience. * Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. * Is diligent, organized and self-motivated. * Has the ability to understand and carry out oral and written instructions and request clarification when needed. * Is comfortable with new technology and has the ability to operate a point-of-sale system. * Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. * Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: * Applicants must be 16 years of age or older. * While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
    $21k-27k yearly est. 60d+ ago
  • Second Shift Service Crew Team Member

    McDonald's 4.4company rating

    Powell, OH

    See a day in the life of a Crew Team Member at McDonald's ************************************************************ *Second shift 2p-11p, Any day, Sunday-Saturday needed* Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever. You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so. So what does a member of our Crew Team get to do?? - Connect with customers to ensure they have a positive experience - Help customers order their favorite McDonald's meals - Prepare all of McDonald's World Famous food - Partner with other Crew and Managers to meet daily goals - Keep the restaurant looking fantastic Benefits -Competitive Wages -Working here you can cash out on your wages before Payday through Tapcheck! Get on-demand access to your wages. -Growth / Advancement Opportunities -GED / College Tuition Assistance -Employee Discount Programs -McPerks cellphone App All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 14 years of age or older to work as a Crew Member at McDonald's. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. Requsition ID: PDX_MC_75B41CC7-1798-4C43-B6D8-C621C62D5FBD_22628 McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
    $20k-26k yearly est. 60d+ ago
  • Part-Time Service Team Member

    Michaels Stores 4.3company rating

    Lancaster, OH

    Store - Lancaster, OH Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. * Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly checkout experience; execute cash handling to standards * Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments * Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck unload, stocking, and planogram (POGs) processes * Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store * Perform Store In Stock Optimization (SISO) and AD set duties as assigned * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Retail and/or customer service experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $11.00 - $13.00 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $11-13 hourly Auto-Apply 13d ago
  • Visitor Services Associate - National Afro-American Museum and Cultural Center

    Ohio History Connection 3.5company rating

    Wilberforce, OH

    Job Title: Visitor Services Associate Status: Part time, permanent Compensation: $15.00/hour Benefits: Paid vacation/sick/holidays, public pension (OPERS), 403b & deferred compensation programs; free membership for Ohio History Connection Position Summary: Visitor Services Associates support the visitor service experience at the National Afro-American Museum and Cultural Center and are directed by the Interpretive Supervisor. Visitor Services Associates give a positive and welcoming first and last impression to our visitors. The Visitor Services team works collaboratively and embodies the values of equity, inclusion, and access. The team delivers an effective, friendly and accurate experience and a warm welcome to all visitors. This position is responsible for supporting daily accuracy in transactions, deposits, data, and service. This position offers up to 20 hours per week, with shifts scheduled between Wednesday and Saturday. Specific days and hours will vary based on operational needs. Scheduling will vary to accommodate institutional needs and may include evening, weekend and/or holiday work. Essential Duties and Responsibilities Provides a superior service during every interaction through reflective and active listening, addressing the customers' needs, providing information and assistance, and presenting a professional image for the Ohio History Connection. Responsible for facilitating general, group and membership admissions transactions. Clearly demonstrates knowledge of all NAAMCC activities and products including admission policies, onsite wayfinding, and information about exhibitions, events, public programs, and membership benefits; communicates this knowledge clearly to visitors, as well as to event rental clients and guests. Supports retail operation including daily management of point of sale system and coordinating with the Retail Coordinator for merchandising, pricing, and inventory. Provides general assistance by answering incoming telephone calls, transferring calls appropriately, fulfilling requests and orders. Responsible for researching and resolving non-complex complaints to ensure customer retention and satisfaction. Maintains the appearance, upkeep and cleanliness of public Visitor Services spaces and collateral. Supports daily operations as directed. Supports deposit process for all admissions and retail sales. Education and Experience: High school diploma or equivalent plus one to three years of working experience. Desired Skills and Experience: Comfortable communicating with staff and the public. Excellent customer service skills. Proficiency in various office software suites and virtual platforms, including but not limited to Microsoft 365. Database/CRM or Point of Sale experience desirable. Basic money handling skills. Required Competencies: Can locate and use resources to get things done, uses resources effectively and efficiently, and arranges information in a useful manner. Assumes accountability of role and responsibilities; anticipates the needs of others. Able to process information in a consistent manner, simultaneously displaying adaptability when necessary. Able to carry out duties assigned by supervisor and make reasonable decisions with a minimum of supervision. Commitment to equity and access. Application Instructions All interested applicants should apply online at ********************************* Please contact Human Resources at ************ or by email at ************************* for questions or accommodation requests. Please do not send applications by regular mail or email. Ohio History Connection is an equal opportunity employer. All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children's Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at ************ or via email at *************************.
    $15 hourly 3d ago

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