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The average salary for guest services positions is approximately $27,247 annually or $13 per hour. This figure can vary based on factors such as location, experience, and specific job responsibilities. For instance, entry-level positions may earn less, while those with several years of experience can command higher salaries.
In terms of geographical differences, certain states and cities offer more competitive pay rates. For example, guest services roles in metropolitan areas often pay higher than those in rural settings. California, for instance, tends to showcase some of the highest salaries, reflecting the higher cost of living.
To maximize your earning potential, consider pursuing advanced training or certifications in hospitality management. This could lead to higher-paying roles such as guest services manager or guest relations specialist. As the hospitality industry continues to grow, opportunities for advancement are plentiful.
Whether you're just starting your career in guest services or looking to advance, understanding the salary landscape is essential. Use this information to navigate your career effectively and seek out opportunities that align with your financial goals.
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The average guest services salary in New York, Washington, and Connecticut are the highest in the U.S. The lowest average guest services salary states are Wyoming, Mississippi, and Alabama.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Connecticut | $30,946 | $14.88 |
| 2 | Washington | $32,454 | $15.60 |
| 3 | New York | $33,693 | $16.20 |
| 4 | New Hampshire | $29,826 | $14.34 |
| 5 | Oregon | $29,502 | $14.18 |
| 6 | Rhode Island | $28,601 | $13.75 |
| 7 | Minnesota | $27,663 | $13.30 |
| 8 | Arizona | $26,953 | $12.96 |
| 9 | California | $30,228 | $14.53 |
| 10 | Utah | $26,526 | $12.75 |
| 11 | Massachusetts | $30,720 | $14.77 |
| 12 | Colorado | $27,214 | $13.08 |
| 13 | Wisconsin | $25,646 | $12.33 |
| 14 | Nevada | $26,240 | $12.62 |
| 15 | New Jersey | $29,051 | $13.97 |
| 16 | Michigan | $26,621 | $12.80 |
| 17 | Delaware | $29,384 | $14.13 |
| 18 | Illinois | $26,610 | $12.79 |
| 19 | Maine | $26,737 | $12.85 |
| 20 | Vermont | $27,982 | $13.45 |
| 21 | Hawaii | $27,478 | $13.21 |
| 22 | Iowa | $24,220 | $11.64 |
| 23 | District of Columbia | $30,165 | $14.50 |
| 24 | Arkansas | $24,246 | $11.66 |
| 25 | Florida | $24,667 | $11.86 |
| 26 | Nebraska | $25,162 | $12.10 |
| 27 | Kentucky | $24,459 | $11.76 |
| 28 | Pennsylvania | $24,916 | $11.98 |
| 29 | Montana | $25,217 | $12.12 |
| 30 | Missouri | $24,658 | $11.85 |
| 31 | Virginia | $25,074 | $12.05 |
| 32 | North Dakota | $24,529 | $11.79 |
| 33 | Maryland | $27,130 | $13.04 |
| 34 | Alaska | $24,978 | $12.01 |
| 35 | Kansas | $24,653 | $11.85 |
| 36 | Texas | $23,482 | $11.29 |
| 37 | Ohio | $23,474 | $11.29 |
| 38 | North Carolina | $24,155 | $11.61 |
| 39 | New Mexico | $24,125 | $11.60 |
| 40 | Oklahoma | $23,480 | $11.29 |
| 41 | Tennessee | $22,482 | $10.81 |
| 42 | West Virginia | $22,879 | $11.00 |
| 43 | Wyoming | $21,647 | $10.41 |
| 44 | Indiana | $23,096 | $11.10 |
| 45 | Mississippi | $21,075 | $10.13 |
| 46 | Idaho | $20,538 | $9.87 |
| 47 | South Carolina | $23,519 | $11.31 |
| 48 | South Dakota | $23,140 | $11.13 |
| 49 | Louisiana | $20,217 | $9.72 |
| 50 | Georgia | $20,813 | $10.01 |
| 51 | Alabama | $20,922 | $10.06 |
The highest-paying cities for guest services are New York, NY, Seattle, WA, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $33,661 | $16.18 |
| 2 | Seattle, WA | $32,585 | $15.67 |
| 3 | Boston, MA | $30,765 | $14.79 |
| 4 | Santa Barbara, CA | $30,409 | $14.62 |
| 5 | Washington, DC | $30,199 | $14.52 |
| 6 | Bend, OR | $29,452 | $14.16 |
| 7 | Aurora, CO | $27,233 | $13.09 |
| 8 | Phoenix, AZ | $27,024 | $12.99 |
| 9 | Portland, ME | $26,770 | $12.87 |
| 10 | Detroit, MI | $26,673 | $12.82 |
| 11 | Chicago, IL | $26,670 | $12.82 |
| 12 | Las Vegas, NV | $26,247 | $12.62 |
| 13 | Philadelphia, PA | $24,987 | $12.01 |
| 14 | Jacksonville, FL | $24,697 | $11.87 |
| 15 | San Antonio, TX | $23,525 | $11.31 |
| 16 | Columbus, OH | $23,211 | $11.16 |
| 17 | Memphis, TN | $22,402 | $10.77 |
| 18 | Cheyenne, WY | $21,672 | $10.42 |
| 19 | Atlanta, GA | $20,829 | $10.01 |
| 20 | Baton Rouge, LA | $20,182 | $9.70 |
A guest services's salary ranges from $20,000 a year at the 10th percentile to $35,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $35,000 | $2,917 | $17 |
| 75th Percentile | $31,000 | $2,583 | $15 |
| Average | $27,247 | $2,271 | $13 |
| 25th Percentile | $23,000 | $1,917 | $11 |
| 10th Percentile | $20,000 | $1,667 | $10 |
The highest paying types of guest services are client services professional, client services consultant, and associate, member services.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Player Services Representative | $28,843 | $2,404 | $13.87 | 218,951 |
| Account Services Representative | $32,467 | $2,706 | $15.61 | 319,445 |
| Director, Customer Support Services | $33,902 | $2,825 | $16.30 | 296,739 |
| Client Services Administrator | $42,359 | $3,530 | $20.37 | 165,043 |
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Business Services Representative | $35,998 | $3,000 | $17.31 | 280,534 |
Top companies hiring guest services now:
Guest services salaries at Columbia University in the City of New York and Univ Of Colorado-Colorado Spgs are the highest-paying according to our most recent salary estimates. In addition, the average guest services salary at companies like Wintergreen and AEG are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Columbia University in the City of New York | $37,710 | $18.13 |
| 2 | Univ Of Colorado-Colorado Spgs | $35,386 | $17.01 |
| 3 | Wintergreen | $34,959 | $16.81 |
| 4 | AEG | $34,450 | $16.56 |
| 5 | Northwest Center | $33,983 | $16.34 |
| 6 | Brigham and Women's Hospital | $33,563 | $16.14 |
| 7 | Boston Medical Center | $33,187 | $15.96 |
| 8 | The PNC Financial Services Group | $33,108 | $15.92 |
| 9 | Kimpton Hotels & Restaurants | $33,000 | $15.87 |
| 10 | Hilton Grand Vacations | $32,859 | $15.80 |
| 11 | Sharp HealthCare | $32,803 | $15.77 |
| 12 | City of Austin | $32,605 | $15.68 |
| 13 | BayCare Health System | $32,060 | $15.41 |
| 14 | St. Charles Health System | $32,048 | $15.41 |
| 15 | Radisson Hotels International Inc | $32,010 | $15.39 |
| 16 | Hillsdale College | $31,807 | $15.29 |
| 17 | University of Rochester | $31,751 | $15.26 |
| 18 | Kohler Co. | $31,598 | $15.19 |
| 19 | Hyatt Hotels | $31,583 | $15.18 |
| 20 | UC Health | $31,547 | $15.17 |
The average guest services salary has risen by $3,970 over the last ten years. In 2014, the average guest services earned $23,277 annually, but today, they earn $27,247 a year. That works out to a 11% change in pay for guest services over the last decade.
Compare guest services salaries for cities or states with the national average over time.
Compare guest services salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $27,200 | $13.10 | +3.1% |
| 2024 | $26,400 | $12.69 | +2.8% |
| 2023 | $25,700 | $12.34 | +2.5% |
| 2022 | $25,000 | $12.02 | +1.8% |
| 2021 | $24,600 | $11.81 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Marriott International | Guest Service Aide | Chicago, IL | 06/29/2025 | $24,188 |
| Marriott International | Guest Service Support Expert | Denver, CO | 06/29/2025 | $39,256 |
| Toast | Technical Support Expert-Guest Services | Omaha, NE | 06/29/2025 | $52,175 |
| Company | Guest Services | Kanab, UT | 06/29/2025 | $32,975 |
| Sitio de Experiencia de Candidatos | Guest Service Support Expert | Denver, CO | 06/29/2025 | $39,256 |
| Sitio de Experiencia de Candidatos | Guest Service Expert | Princeton, NJ | 06/29/2025 | $29,740 |
| Best Friends Animal Society | Guest Services | Kanab, UT | 06/28/2025 | $32,975 |
| Ilitch | Guest Services-Comerica Park | Detroit, MI | 06/28/2025 | $29,218 |
| Cameron Mitchell External | Guest Services-Ocean Prime Chicago | Chicago, IL | 06/28/2025 | $37,566 |
| Alex Lee | Guest Service Clerk 9Am-4Pm Availability | Southport, NC | 06/27/2025 | $27,131 |
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