FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.

Guest Services

This job has expired and is no longer available.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Top 50 Guest Services Skills

Below we've compiled a list of the most important skills for a Guest Services. We ranked the top skills based on the percentage of Guest Services resumes they appeared on. For example, 26.1% of Guest Services resumes contained Guest Satisfaction as a skill. Let's find out what skills a Guest Services actually needs in order to be successful in the workplace.

These are the most important skills for a Guest Services:

1. Guest Satisfaction

demand arrow
high Demand
Here's how Guest Satisfaction is used in Guest Services jobs:
  • Coordinate transference of reservations throughout all six hotel properties, ensuring guest satisfaction during initial stages of renovation.
  • Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
  • Mobilized internal & external resources to ensure guest satisfaction and recovery.
  • Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
  • Scheduled staff as appropriate for operating hotel within strict budget restrictions, while still maintaining a focus on high guest satisfaction.
  • Increased guest satisfaction scores by 43% by creating new programs and providing new hire and customer service training.
  • Resolve any and all guest issues that arises by listening, apologizing and providing guest satisfaction quickly and efficiently.
  • Go above and beyond to ensure a positive theme park experience, and strive for 100% guest satisfaction.
  • Resolved escalated guest issues through extensive investigation and research resulting in a 3% increase in guest satisfaction.
  • Initiated courtesy calls after check-in to ensure guest satisfaction of room accommodations as well as offering assistance.
  • Raised Guest Satisfaction by implementing numerous incentive plans for line level staff and by leading by example.
  • Maintain guest satisfaction through rapidly changing logistics, traffic, and adverse weather.
  • Communicate with guests, hotel staff and management to ensure complete guest satisfaction.
  • Maintained Overall Guest satisfaction year over year of 94%.
  • Raised Overall Guest Satisfaction scores to average 95% YTD.
  • Cash Management, Expense Account Management and Guest Satisfaction.
  • Check out process and overall guest satisfaction.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Provide over the top guest satisfaction.
  • Maintain the highest standards of guest satisfaction and service Responsible for guest vehicles and personal property

Show More

1 Guest Satisfaction Jobs

No jobs at selected location

2. Customer Service

demand arrow
high Demand
Here's how Customer Service is used in Guest Services jobs:
  • Worked efficiently and quickly with customers and provided exceptional and timely customer service.
  • Provided customer service in face-to-face interactions with customers.
  • Provide excellent customer service and exceed guests expectations.
  • Helped create the ultimate experience for every guest by providing exemplary customer service and supporting front and back of house.
  • Provide excellent customer service by developing rapport with guests, multitasking, and being expedient and helpful when encountering concerns.
  • Trained new hires in customer service, computer software, opening and closing responsibilities, and current promotions offered.
  • Served as the company's only bilingual Spanish/English customer service representative, and manager on duty when needed.
  • Provided high level of customer service in the retail shop and on the field during concert events.
  • Performed ticket validating, sales, season pass processing, problem solving and customer service.
  • Provide customer service, generate package sales, manage daily appointment book.
  • Assisted customers with purchases and returns while providing excellent customer service.
  • Provide customer service and support in the exhibitions and lobbies.
  • Recognized for Customer Service excellence in a luxury sales setting.
  • Greet and assist people with any customer service matter.
  • Treated customers with respect and care at all times to meet Target's high standards customer service.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Assisted with problem solving and zoning Initially assigned as a junior cashier and customer services return.
  • Salt Lake City, Utah Scan tickets at the front entrance and provided exceptional customer service
  • Provided exemplary customer service allowing everyone to enjoy the event in a safe way.
  • Transported guests via limousine or shuttle bus Assisted valet with vehicles Customer service of casino guests

Show More

41 Customer Service Jobs

No jobs at selected location

3. Front Desk

demand arrow
high Demand
Here's how Front Desk is used in Guest Services jobs:
  • Worked at the front desk in a demanding high-paced environment -Greeted homeless individuals and provided assistance with information -Received outstanding Volunteer Award
  • Front desk duties, customer service, answering phones, security, securing buildings, watching multiple video screens, coordinating events
  • Assist front desk staff to provided fast and efficient check in and check out service during peak times.
  • Maintained A/R accounts up to date, and was in charge of creating front desk schedule.
  • Assist with Training of new recruits and making manuals for reservation & front desk procedures.
  • Front desk agent responsible for greeting guests of the hotel with courtesy and prompt efficiency.
  • Worked front desk in a medical environment, multiple phone lines and payment scheduling.
  • Supervised a hotel staff of over 40 personnel including Front Desk, Reservations.
  • Assure front desk is manned and maintained at all times.
  • Check guests in and out, perform front desk services.
  • Front desk and guest services, breakfast and food service
  • Take inventory and order supplies for the front desk.
  • Worked Guest Service and Front Desk Associate.
  • Front Desk,Guest Services, Customer care, night audit at times, and basic management of the hotel.
  • Worked closely with guests at the front desk regarding ticket sales, special programming, and upselling annual memberships.
  • Front Desk team member Responsible for all day-to-day hotel functions
  • Front Desk coverage Day and Night audits
  • Assist other departments at the hotel when needed Assist front desk with guest registrations Assist restaurant as needed with room service
  • Create and Implement Standard Operating Procedures (SOPs) for the Front Desk and Suitekeeping departments.
  • FRONT DESK/RESERVATIONS Reservations Guest services/concierge services Monetary transactions Delegate tasks/training

Show More

9 Front Desk Jobs

No jobs at selected location

4. Safe Environment

demand arrow
high Demand
Here's how Safe Environment is used in Guest Services jobs:
  • Maintain a safe environment within corporate policy.
  • Help maintain an orderly and safe environment while game is in play by defusing and avoiding any fall outs between fans.
  • Plan discharges for rehab guests, including determination of safe environment and setting up services needed to maintain independent lifestyle.
  • Understand and apply all hotel safety and security procedures to maintain a secure and safe environment for employees and guests.
  • Assisted with creating and maintaining an enjoyable and safe environment for the National Football League s Super Bowl XLVI.
  • Represent the UAA and ensure to provide a welcoming, safe environment and positive experience for all fans.
  • Provide a positive and safe environment for the guests and answer questions that they may have.
  • Managed overseeing lobby areas; ensured a clean and safe environment for all guests.
  • Assisted in providing a safe environment for guest who came into Ralph Wilson Stadium.
  • Maintained a safe environment for pedestrians and directed traffic for the events at UNCW.
  • Make sure patrons and other employees have a safe environment to work in.
  • Patrolled property to ensure a safe environment and compliance with all facility policies.
  • Maintain a clean and safe environment for hotel guest and associates.
  • Protect the property and maintain a safe environment for the community.
  • Assisted coworkers with maintaining a clean, orderly and safe environment.
  • Maintain a fit and safe environment for guest to shop.
  • Maintain clear exits in aisles to promote a safe environment.
  • Maintained a safe environment for customers.
  • keep a clean and safe environment
  • Scan admission tickets Maintain clean/safe environment Direct guest in lobby Insure guest have a enjoyable experience

Show More

5. Phone Calls

demand arrow
high Demand
Here's how Phone Calls is used in Guest Services jobs:
  • Scheduled appointments- Answered phone calls- Keeping up the cleanliness of the salon- inventory-Ordering new products-selling products
  • Greet customers as they enter the store and answer phone calls, routing and re- routing when necessary.
  • Answered phone calls, assisted customer over the phone with reservations, questions and the theaters.
  • Assist guest by giving them a warm friendly welcome answer phone calls and make reservations
  • Answered multiple phone calls, made reservations, and booked groups for area events.
  • Monitor phone calls Accomplishments Nominated by the AHAL for a guest services award.
  • Answered 50-100 phone calls a day, honing my professional telecommunication skills.
  • Log and direct business phone calls and messages to correct department.
  • Greet customers, answer phone calls, create and sell memberships/merchandise.
  • Schedule, cancel and reschedule appointments and answer phone calls.
  • Answer phone calls and directed callers to appropriate department.
  • Answered and transferred phone calls via intercom system.
  • Answer phone calls and questions accurate and timely.
  • Answered guest phone calls and policy questions.
  • Transferred incoming and outgoing phone calls.
  • Price check and store inventory Answer phone calls for customers' needs/ and purchase.
  • Handled multiple phone calls, reservations, and group bookings.
  • Answered phone calls Maintained a smooth expo, handed out food to the guests Inventoried and restocked items throughout the day.
  • Answer Phone Calls/ Filing paper work Assist Guest/ Improve guest experience Book Massage Appointments
  • Managed lost-and-found of patients and visitors Answered phone calls to connect doctors to patients family and friends Trained new volunteers

Show More

1 Phone Calls Jobs

No jobs at selected location

Job type you want
Full Time
Part Time
Internship
Temporary

6. Night Audit

demand arrow
high Demand
Here's how Night Audit is used in Guest Services jobs:
  • Worked the Night Audit, which required review of all transactions from the previous day, identify errors and report them.
  • Patrolled Hotel Suites as a Security Officer certain days, Night Auditor and Front Desk / Merchandiser the others.
  • Ensured authentic hospitality for all guest interactions through oversight of front desk and night audit tasks.
  • Performed night audit tasks including manual balancing of daily ledger and hotel restaurant/room service close out.
  • Run the night audit process and backup all systems while printing paper work and settling accounts.
  • Trained new employees with OnQ Property Management and Night Audit procedures.
  • Perform the night audit as needed, on a fill-in basis.
  • Train staff for guest services and night auditing position.
  • Perform night audit duties for the daily business.
  • Prepared daily night audit reports for General Manager.
  • Front desk Receptionist, Night Auditor, driver
  • Operated night audit system for Marriott.
  • Closed and ran night audit.
  • Make and confirms reservations Run Night Audit and email reports and email reports to management
  • run night audit, organize bill pays, check guest in and out.
  • Front Desk/Night Audit Performed all front office tasks; Night Audit; Breakfast Preparation
  • Full time Guest Services and relief Night Auditor.
  • Forecasted monthly payroll, for front desk, concierge, pbx, bellmen, doormen and night audit.
  • Check guests in and out Set up reservations Run night audit Assist guests and provide information about the area
  • Front Desk Operations On Q and Visual Matrix Software System Night Audit Printing and Filing Daily Reports

Show More

7. VIP

demand arrow
high Demand
Here's how VIP is used in Guest Services jobs:
  • Communicated VIP arrivals to designated personnel for escort and delivery of amenities.
  • Provide venue management and guests with event related services including credentialing, VIP hosting, security and internal communication systems.
  • Interacted with thousands of guests and VIP guest on a daily basis while providing the highest level of guest service.
  • Enhanced guest arrival experience by creating and distributing a daily VIP report that prepared all resort departments for arrivals.
  • Assisted Guest Services Representatives with setting up various VIP stations throughout the Verizon Center and solved guest problems.
  • Set up, tore down wine tents, sold and poured wine at consumer and VIP specialty events.
  • Reduced annual hotels costs by $14,000 by cross-training front desk staff in VIP services.
  • Coordinated appointments in the VIP room for sales professionals, arranged transportation for their clients.
  • Created and distributed daily reports containing stay and spend information for VIP guests on property.
  • Assist numerous US and international dignitaries and VIPs with all aspects of their stay.
  • Coordinate all logistics for VIP client events to guarantee flawless execution of all operations.
  • Assist guests and VIP's in their proper location, and maintain cleanliness of section
  • Prepare daily arrivals and preparation of amenities for VIPs and group blocks.
  • Greeted numerous visitors, include VIP's and vendors.
  • Escort VIP guest to and around the hotel grounds.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates and directed them to the correct employee or office.
  • created monthly tourism reports: yelp, TripAdvisor and VIP Passport to Savings program.
  • Helped accommodate VIP guests , organized VIP functions.
  • Worked as a host/ greeter / busser in our VIP lounge for all of the diamond and platinum members .
  • Tour Guide Tour Services Director/Coordinator Event Host/Co-Coordinator VIP Event Level Host/Service Personnel (See )

Show More

7 VIP Jobs

No jobs at selected location

8. Special Events

demand arrow
high Demand
Here's how Special Events is used in Guest Services jobs:
  • Arranged special events which included entertainment venues, sports venues and the Bob Carr Performing Arts also the Dr. Phillips Center.
  • Worked with the executive, artistic, and managing directors to coordinate festival screenings, special events, and guest appearances.
  • Assisted the sales team and supervised in the set up of special events such as weddings, parties, etc.
  • Planned and managed special events for guests, collaborating with chef, other resort departments, and outside vendors.
  • Arranged guests travel transport services, special events and the coordination of staff.
  • Coordinated and executed all meetings and special events for sponsors and clients.
  • Worked closely with the chef and cooks to assist with special events.
  • Provided superior fan service for all Patriots, Revolution and special events
  • Manage special events and projects for lawyers, clients and administration.
  • Direct and orient guests during special events and exhibitions.
  • Planned Special Events with business and restaurant owners.
  • Accompanied clients to various special events.
  • Assisted in any assembling of special events
  • Take custom orders for special events.
  • Valet guests cars and special events.
  • Hosted parties and special events.
  • Assisted Facility Operations with various special events, crowd control, crowd movement and high profile customer areas (i.e.
  • Greeted guests and kept record of people attending special events Managed gift shop sales.
  • Have experience in working concerts at the ballpark and special events.
  • Provide customer service and facilitate sampling for public and private tours, special events, Guest Server and the employee pub.

Show More

2 Special Events Jobs

No jobs at selected location

9. Customer Complaints

demand arrow
high Demand
Here's how Customer Complaints is used in Guest Services jobs:
  • Reacted calmly and effectively in resolving customer complaints and escalated issues.
  • Resolved customer complaints by identifying problems and taking appropriate action.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Processed merchandise returns and exchanges and resolved customer complaints.
  • Assisted customers by provided information and resolved customer complaints.
  • Resolved customer complaints calmly and professionally.
  • Resolved and investigated customer complaints.
  • Resolved customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
  • Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention.
  • Recognized customer complaints and conflicts and resolving them with 100% success rate.
  • Resolved customer complaints and requests for refunds, exchanges, and adjustments.
  • Resolve customer complaints, guide them to provide relevant information.
  • Cash handling, merchandise returns, and solving customer complaints
  • Resolve customer complaints regarding sales and service.
  • Resolve customer complaints, issues and concerns.
  • Resolved customer complaints and grievances.
  • Resolve customer complaints promptly and professionally while only giving information approved by my superiors.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Assist customers in parking cars and directing them to appropriate venues and handled all customer complaints.
  • Conduct customer monetary transactions - Complete client returns and exchanges - Handle customer complaints in satisfactory and professional manner

Show More

10. Data Entry

demand arrow
high Demand
Here's how Data Entry is used in Guest Services jobs:
  • Order entry phones customer service data entry reservations
  • Oversee dispute settlements, clerical work, data entry, referral program admin, write & edit collateral, event support.
  • Work skills include data entry, alphabetical and numerical filing system of necessary invoices, and face sheets.
  • Cash handling, data entry, and event planning, also preparing the breakfast area.
  • Budget the allotted allowance for suite-shop, as well as data entry for suite-shop accounts.
  • Utilized data entry skills by processing up to 50 client services per day.
  • Managed guests annual contracts, intensive money handling and advanced data entry.
  • Assist with data entry for ROQS information daily and ensure accuracy.
  • General clerical duties including answering the telephone and data entry.
  • Maintained a POS system with data entry on excel.
  • Filed, made copies and performed data entry tasks.
  • Answered telephones, data entry, and cashier.
  • Answered multiple phone lines and data entry.
  • Perform various data entry or word processing tasks, such as updating phone directories Explain rental fees, policies and procedures.
  • Perform accounts payable services utilizing the Point Click Care data entry system where I recorded resident billing charges for multi-specialties.
  • Work from Home on Data Entry, Itinerary Making, giving tuitions to kids.
  • Managed employee files and daily data entry into employee database records.
  • Created advertisements for upcoming events Assisted with customer service Created memberships, did data entry Scheduled and processed reservations Coordinated community events
  • General Manager Over see the daily functions of the phone room Payroll(Microsoft Excel) Data entry Customer service Human Resources
  • Swing Manager *data entry *counting tills *deposits Guest Services * Cashier * Cook/Preparer

Show More

11. Sales Floor

demand arrow
high Demand
Here's how Sales Floor is used in Guest Services jobs:
  • Assisted in all areas of store; Pharmacy, operator, sales floor, back-up to store scheduling.
  • Maintained a clean, sanitized and organized sales floor, ensuring that presentation was the absolute best.
  • Meet and greet customers and help with any concern or locate merchandise on sales floor or warehouse.
  • Organized the returns for the sales floor team members to put back on the shelves.
  • Greeted and interact with customers on sales floor and processed customers through check out.
  • Cross trained in cashiering, customer service, electronics, and sales floor.
  • Helped in whatever area needed assistance; including sales floor and food cart
  • Trained new team members in cashier, sales floor and guest service.
  • Work on the sales floor check and restock inventory.
  • Audit and Maintain inventory in storage and sales floor.
  • Assisted guests in locating merchandise on the sales floor.
  • Discussed sale rates and maintained sales floor inventory.
  • Assisted sales floor during Christmas shopping season.
  • Target Department Store, Atlanta, GA PLAN O GRAM REMODEL TEAM MEMBER SALES FLOOR TEAM MEMBER SERVICE DESK CASHIER
  • Manage inventory through replenishing merchandise on sales floor daily and communicate with reginal manager when supplies are low in stockroom.
  • Assisted customers Maintained and replenished shelves on sales floor Processed returns, refunds and sales
  • Managed guest services desk Cashier Sales Floor
  • Target Customer Service Cashier Photo Department Sales Floor
  • Cash office Armour services Prepared daily tills Resotck sales floor Received the daily truck Merchandised sales floor Trained new employees
  • Cashier Guest Service -Credit card payments -Returns -Order Fulfillment Sales Floor -Shelf Stocking -Inventory

Show More

1 Sales Floor Jobs

No jobs at selected location

12. POS

demand arrow
high Demand
Here's how POS is used in Guest Services jobs:
  • Offered management position after participating in college internship program.
  • Process advance deposits and reservations.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Help keep the DR brand experience consistent, positive and welcoming for guests and fellow team members.
  • Received and posted all forms of payments, balance shift reports, check and credit card verification.
  • Performed administrative duties such as posting charges for Groups, payroll, scheduling, and budget.
  • Inform families on the park and events to provide them with the best vacation possible.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Post charges such as room, food, liquor and telephone by hand or machine.
  • Recorded revenue pertaining to cash, check, credit card, and direct deposit.
  • Provided cordial customer support to guests regardless of circumstances or guest disposition.
  • Change marquees, auditorium, lobby signage and poster cases.
  • Recognize guest vibe and construct a positive shopping atmosphere.
  • Cover Bellman position and assist in Guest Services.
  • Provide customer service, approachable and positive attitude.
  • Count daily profit and process bank deposits.
  • Assisted guests with patient information Accessed patient room records for directions Maintained positive attitude even during stressful moments
  • Answer all incoming phones Accomplishments Positive feedback vocally and through Yelp!
  • Train newly hired employees in different positions throughout the theatre Up-selling items and working on the presentation of the theatre.

Show More

40 POS Jobs

No jobs at selected location

13. Greeting Guests

demand arrow
high Demand
Here's how Greeting Guests is used in Guest Services jobs:
  • Provide excellent customer service greeting guests, showing them to their seats, answering questions and promoting upcoming events.
  • Complete requests by greeting guests (in person or on the telephone), and answering or inferring inquiries.
  • Acquired a reputation of excellence for greeting guests & ascertaining their needs in a timely, professional manner.
  • Provide a safe and welcoming environment for residents by maintaining the house and greeting guests with a smile.
  • Take on multiple tasks simultaneously by creating reservations, greeting guests, and keeping a clean work environment.
  • Managed front desk area, including greeting guests and assisting with their requests and needs.
  • Provide excellent customer service including smile and greeting guests.
  • Answered phones while greeting guests.
  • inventory, restocking, orders, money management, greeting guests, answering and directing phone calls, creating magical memories.

Show More

34 Greeting Guests Jobs

No jobs at selected location

14. Front End

demand arrow
high Demand
Here's how Front End is used in Guest Services jobs:
  • Assisted with reorganization of front end managers by creating new documents and systems for better communication.
  • Gained broad based exposure to both front end and back office operations of the hotel.
  • Be knowledgeable of front end operations and stay current on changes in policies and procedures.
  • Front end Clerk Duties: ringing up groceries, collecting payments, great customer service.
  • Make sure front end employees go to lunch and breaks on time when needed.
  • Started as a Front End cashier and advanced to Guest Services and Photo Department.
  • Assisted management with sales audits, and supervising the front end when needed.
  • Expedited a high volume of customers through the store's front end.
  • Manage front end of store and ensure guests have a pleasant experience.
  • Cover meals and breaks for the front end manager.
  • Provided front end support to customers and team members.
  • Cashier and service desk employee for front end department.
  • Help assist managing front end when needed.
  • Help managers run front end of store.
  • Created the schedule for front end cashiers.
  • Maintained the flow of traffic at the front end of the store.
  • Assisted with the front end of the store.
  • Front end transaction's liability, Customer/Guest Relations, responsible for training of new hires image1.png [PNG Image]
  • Trained to work on the floor and filled in as guest services manager on front end.
  • Run register, guest service cashier, Starbucks Front end trainer

Show More

15. Telephone Calls

demand arrow
average Demand
Here's how Telephone Calls is used in Guest Services jobs:
  • Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.
  • Post charges, such those for room, liquor, or telephone calls, manually or by using computers.
  • Greeted visitors, answered, responded to and/or appropriately directed telephone calls from staff, guests and outside vendors.
  • Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette.
  • Obtain client information by answering telephone calls; interviewing clients; verifying information.
  • Posted charges for rooms, food, liquor, or telephone calls.
  • Answer telephone calls from guest seeking to make or cancel hotel reservations.
  • Posted charges for room upgrades, transportation, and telephone calls.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Assisted guests, restocked shelves, efficiently directed telephone calls.
  • Answered telephone calls and questions of guests.
  • Answered and directed telephone calls.
  • Answer telephone calls or customer questions Process customer transactions and returns
  • Assigned guest to tables suitable for their needs Answered telephone calls and responded to inquiries.
  • Answer telephone calls regarding location, menu items, call-in orders, and shipments.
  • Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Give every guest immediate and undivided attention Support global, regional, and store programs Answer department telephone calls and pages quickly
  • Answer telephone calls Guest assistance Assign job duties
  • Handle customer service complaint and compliment Work Membership Booth Answered department telephone calls withinrings, using correct salutations and telephone etiquette.

Show More

16. Special Requests

demand arrow
average Demand
Here's how Special Requests is used in Guest Services jobs:
  • Greeted and registered guests, accommodating special requests whenever possible.
  • Accommodated special requests whenever possible.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Assist guests with any special requests during their visits (helping with directions, recommending restaurants, and local activities).
  • Organized room blocks for individuals, groups and event spaces; catered to special requests by individual guests/clients and department managers.
  • Handle check-in, check-out, cash and credit transactions, special requests and daily reporting on all transactions.
  • Coordinated special requests such as Personal Chiefs, Grocery Services and purchased items for guests as requested.
  • Reviewed and prepped for all incoming guests daily, coordinated special requests prior to guest arrival.
  • Reviewed arrivals noting special requests and blocking rooms as necessary for VIP and group arrivals.
  • Process check-ins and check-outs, verify billing, create reservations, and process special requests.
  • Run daily reports to check reservations for accuracy and identify any special requests.
  • Assisted with special requests and accommodations to ensure 100% customer satisfaction.
  • Accommodated all of guests' special requests.
  • Addressed guest complaints and special requests.
  • Resolve guest concerns and special requests.
  • Assisted patrons with special requests.
  • Provided exceptional guest service and assisted guests with all special requests, tours, restaurant and entertainment recommendations and reservations.
  • Assisted guests with any special requests during their visits.
  • Assisted guest with special requests Performed concierge services Recommended top dining and entertainment options for guests in the Washington DC area.
  • Assist customers with special requests Provide exceptional customer service with accurate and quick cash register handling Gift Shop Visual set up

Show More

17. Credit Card Transactions

demand arrow
average Demand
Here's how Credit Card Transactions is used in Guest Services jobs:
  • Processed financial transactions daily including the verification and processing of credit card transactions.
  • Processed customer cash and credit card transactions quickly and accurately to ensure satisfaction.
  • Processed approximately 10 invoices daily; monitored all cash/credit card transactions daily.
  • Handle making room reservations, cash and credit card transactions, answer inbound inquiries concerning inquiries about the hotel, customer service
  • Handle cash, foreign currencies, credit card transactions, traveler checks, and discounts; collect other forms of payment.
  • Experience in Auditing countless transactions of third party credit card transactions, wholesaler, and guest transactions.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Enter orders, and process cash and credit card transactions, on Aloha POS terminal/register.
  • Operated a cash register to process cash, check, and credit card transactions.
  • Managed the register and handle cash, checks, credit card transactions.
  • Received and processed cash payments and credit card transactions for in-store purchases.
  • Record revenue totals for cash, checks, and credit card transactions.
  • Process cash, check and credit card transactions and finance paperwork.
  • Processed credit card transactions during the checkout process.
  • Handle cash and credit card transactions thoroughly
  • Processed cash and credit card transactions.
  • Helped customers with returns and exchanges, let customers know of policies and procedures.Use cash register, credit card transactions.
  • Handle cash, foreign currencies, credit card transactions, and discounts.
  • Valet Cashier - handled credit card transactions and cash.
  • Prepped food for cooking Customer service Dish washing Part time cashier Handeled cash and credit card transactions

Show More

18. Gift Shop

demand arrow
average Demand
Here's how Gift Shop is used in Guest Services jobs:
  • Administered Conservatory gift shop sales.
  • Process and manage all forms of payment for the hotel stays, items from gift shop, parking fees etc.
  • Worked in gift shop, managed a cash register, and answered questions regarding merchandise and the park.
  • Developed daily communication/instruction manual for the front desk staff and monthly marketing plan for the hotel gift shop.
  • Maintained professional and clean work environment in the front desk, gift shop, and in housekeeping.
  • Worked in on-site gift shop/coffee shop, stocked, maintained inventory and ordered merchandise when necessary.
  • Re-stocked the Conservatory gift shop and performed inventory counts of gift shop merchandise.
  • Targeted visual merchandising efforts resulting in gift shop profitability increase of 4%.
  • Run the register in the gift shop, admissions, and concessions.
  • Assisted guests with locker rentals, gift shop purchases and season passes.
  • Maintained cleanliness and professional appearance within the gift shop areas.
  • Handled cashier duties in the aquarium gift shop and admissions.
  • Assisted patrons with item purchased in the gift shop.
  • Merchandised and restocked new products in gift shop.
  • Worked in retail gift shops momentarily cashiering.
  • Inventoried and restocked gift shop as needed.
  • Work in the cafe, gift shop, train depot and admissions booth.
  • Assist with guest complaints Assist with supervising two restaurants, two gift shops, and multiple carts
  • Provided outstanding customer service in the Gift Shop Stocked inventory and organized incoming supplies, ensuring accuracy Maintained floor care and maintenance
  • Assisted guests with luggage, Stocked gift shop drove hotel shuttle

Show More

19. Product Knowledge

demand arrow
average Demand
Here's how Product Knowledge is used in Guest Services jobs:
  • Shared product knowledge with customers while making personal recommendations.
  • Assessed candidates for all positions, and led training activity to develop product knowledge and consistent level of quality service.
  • Key Accomplishments * Most efficient on sales floor that increased productivity Improved sales through fantastic customer service and in-depth product knowledge
  • Shared product knowledge with in-store items and newly arrived items while making project recommendations bases on personal experience.
  • Demonstrate courtesy and astute product knowledge in assisting customers to bring added value to their shopping experience.
  • Trained new agents for both resorts; taught product knowledge, sales skills, systems and software.
  • Certified to assist guest at the Baby Registry Desk, organize seminars based on product knowledge.
  • Maintained customer loyalty through facility details, product knowledge, inventory and coordination of the groups.
  • Restocked merchandise, provided product knowledge, and assisted various departments working as a team.
  • Maintained solid product knowledge of over 1000 products and other aspects of customer service.
  • Trained new employees on register procedures, book keeping, and product knowledge
  • Display product knowledge to encourage up selling during closing of sales.
  • Shared product knowledge, and personal recommendations to customers.
  • Provided guests with excellent service and product knowledge.
  • Learned, referenced and applied product knowledge information.
  • Gained retail product knowledge and sales experience.
  • Shared product knowledge with customers while making personal recommendations Greeted store customers promptly and responded to questions with knowledgeable service
  • Specialized in product knowledge for Ralph Lauren Vintage apparel and accessories Supported rigging of key products
  • Completed My Aveda Product Knowledge class.
  • Job Description: Money Handling Fast, Fun, and Friendly Customer contact Stock products Product Knowledge

Show More

2 Product Knowledge Jobs

No jobs at selected location

20. High Volume

demand arrow
average Demand
Here's how High Volume is used in Guest Services jobs:
  • Analyzed and handled high volume problem calls (internally and externally) and focused on resolutions to the problems.
  • Perform cashiering transactions and prepare food and beverage for customers in high volume environment maintaining a calm demeanor.
  • Served each guest efficiently and properly, and managed a high volume setting while keeping each experience personalized.
  • Provide staffing and support as needed for various member events and high volume areas.
  • Provided customer services in a high volume retail store while handling heavy cash transactions.
  • Communicated park information effectively to a high volume of Guests and Cast Members.
  • Provide friendly and professional attitude in a high stress and high volume environment.
  • Provide warm, friendly and sincere service to a high volume of guests.
  • Analyzed high volume inbound calls regarding billing, and material requests.
  • Check in a high volume of guests daily.
  • Answered high volume of phones calls.
  • Handled high volumes of cash accurately.
  • Handle high volume of calls.
  • Prepare orders and distribute accurately in high volume environment.
  • Performed high volume of calls to transfer to patient's rooms Utilized Allegra to check patients records and room they were admitted
  • Front Desk Took care of guest requests and needs at three high volume restaurants at Walt Disney World Resorts and Parks
  • Conducted high volume transactions and check-ins Greeted and accommodated guest needs and request
  • Answered a high volume of phone calls and emails .
  • Conducted high volume sales of recreation merchandise Setup and monitored activities for guest and their family Emergency preparedness training
  • Cashier responsibilities Check and balance for cash handling Leadership and interpersonal skills with team members Customer Service in high volumes

Show More

21. Seat Guests

demand arrow
average Demand
Here's how Seat Guests is used in Guest Services jobs:
  • Golf services-Sell memberships-Guide Guests around facility and help out with anything they need or request- Concierge: seat guests at golf bays
  • Greet and seat guests in the arena in a friendly, professional manner to assure a positive impression.
  • Set up for concerts and events, scan tickets, seat guests, enforce rules, regulate backstage access
  • Seat guests, process guest check payments, clear and reset tables, deliver food orders.
  • Greet and seat guests in a timely and organized fashion.
  • Seat guests in correct seats during seated events.
  • Greet guests, seat guests, collect menus, make sure the host stand stays tidy.
  • Greet customers as they walk in *Seat guests *Helped guests navigate their way around the arena
  • Greet and seat guests in a friendly and engaging manner Guest services Engage guests; promote vibrant atmosphere Promote specials Table running

Show More

4 Seat Guests Jobs

No jobs at selected location

22. Ticket Sales

demand arrow
average Demand
Here's how Ticket Sales is used in Guest Services jobs:
  • Treat many guests with fast, friendly, and efficient service in ticket sales and park events
  • Ticket sales, front gate, parking, ride attraction operations, and membership processing.
  • Supported the concierge department by familiarizing guests with their vacation itinerary planning and ticket sales.
  • Ticket sales, checking in members, membership sales, and renewals.
  • Contributed to the selling and promoting of memberships and ticket sales.
  • Ticket sales of local and area attractions to visitors and residents.
  • Ticket sales, ticket printing, & customer service.
  • Monitored Lottery Ticket sales at end of shift.
  • Assisted customers with museum information and ticket sales.
  • Handle defective items and re-ticket sales merchandise.
  • Operated front office ticket sales system.
  • Balanced cash and ticket sales transactions.
  • Keep track of ticket sales.
  • Informed customers on promotions offered by the casino - Assisted Hosts in drawings, promotions, and concert ticket sales
  • Worked with nemerous guest with ticket sales and guiding lost costumers.
  • Greet guests, complete ticket sales and upsell memberships.
  • ticket sales, money handling, assist guests
  • Coordinated guest recovery, guest assistance, ticket sales and general information over guests and other "Team Members."
  • Ticket sales for major Los Angeles attraction parks.
  • Assisted visitors -Conducted tours -Operated interactive equipment -Handled ticket sales -Worked private functions

Show More

2 Ticket Sales Jobs

No jobs at selected location

23. Sales Goals

demand arrow
average Demand
Here's how Sales Goals is used in Guest Services jobs:
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Assist guest throughout the store, help store team reach sales goals, money handling, and assisting guest with bill payments
  • Work with guests and management team in order to create the ideal dining atmosphere while meeting quarterly sales goals and expectations.
  • Helped drive sales goals by providing outstanding customer service and achieve monthly quotas for new credit card and debit card openings.
  • Meet weekly sales goals by increasing sales of guest membership service packages and products.
  • Maintain monthly sales goals, including personal sales goal and center goal.
  • Surpassed initial sales goals for enrolling non-members in a loyalty program.
  • Work with my team to achieve sales goals & daily responsibilities.
  • Reached, and exceeded company sales goals in all categories.
  • Assisted in meeting monthly equipment and attire sales goals.
  • Helped drive sales goals and achieve monthly quotas.
  • Set daily sales goals with associates.
  • Earned reputation for exceeding sales goals.
  • Meet or exceed sales goals for the store.
  • Achieved monthly sales goals of at least [ ] comparatively about $100 of packages sold her hour.
  • TARGET | 07/2014-01/2016 Target employees were always required to meet store sales goals and customer satisfaction goals.
  • Respond to sales inquires and concerns by phone electrically or in person Maintained personal sales goals.
  • Meet sales goals defined for department by upselling to existing customers and gaining new business.
  • Assisted in service sales Maintained opening/closing of service department Record daily sales goals and time sheets for employees
  • Greet Guests with welcoming smile Perform transactions using POS system Answer guest questions and provide excellent customer service Met daily sales goals

Show More

24. Food Preparation

demand arrow
average Demand
Here's how Food Preparation is used in Guest Services jobs:
  • Motivated and supported team to execute food preparation without incident every time at every event.
  • Learned a variety of teamwork skills working with customers in both sales checkout and within food preparation.
  • Cleaned dinning area and wash rooms Cash handling Placed orders for customers Balancing out cash drawers Food preparation
  • Conducted training on kitchen procedures to include basic food preparation, temperature control and safety issues.
  • Monitored food preparation methods, portion sizes, and garnishing during preparation and presentation.
  • Clean equipment, food preparation station and store for next day services.
  • Helped out with food preparation, acted closing lead, handled money,
  • Trained new hires for food preparation and guest service.
  • Clean food preparation areas, cooking surfaces and utensils.
  • Handled food preparation for catering events and school fundraisers.
  • Cleaned work area and food preparation equipment.
  • Helped with food preparation and cleaning.
  • Front of the House Food preparation
  • Cashier, Food Preparation Earned Food Handlers Certificate, and Customer Service Certificate
  • Reconcile and inventory all tickets received.Food Preparation Associate: Responsible for all hot and cold food preparation.
  • Served customers, food preparation Took orders, cleaned lobby & kitchen
  • Notified Chef in advance of likely shortages.Served menu items compliant with established standards.Used food preparation tools in accordance with manufactures instructions.
  • Front Desk Reservations Guest services Food Preparation Housekeeping
  • Cashier, trusted with handling money Customer serves Cleaning the facility Food preparation Food demonstrator

Show More

25. Daily Operations

demand arrow
average Demand
Here's how Daily Operations is used in Guest Services jobs:
  • Supervised a staff of up to 8 associates on all daily operations including valet, customer assistance, and bell services.
  • Oversee and perform the daily operations of the front desk, housekeeping and associated departments to ensure productivity and success.
  • Develop a thorough knowledge of the computerized management software used in the daily operations as a Concierge.
  • Supervised daily operations of all front desk, cashier, concierge, and bell desk duties.
  • Coordinated and provided support for the daily operations at the Guest Services Center with minimal supervision.
  • Manage daily operations on the golf course to ensure a memorable experience for guests.
  • Managed and oversaw the daily operations for the Four Seasons Washington, D.C.
  • Maintained daily operations and events supporting guests, employees, and animal residents.
  • Managed and trained staff of 10 persons responsible for daily operations.
  • Trained several employees during tenure on daily operations and Marriott policies.
  • Oversee daily operations within the garage and on the front ramp.
  • Received food ingredients and supplies as required for daily operations.
  • Managed daily operations for 15 to 40 associates each shift.
  • Train and monitor new hires in daily operations.
  • assist management with daily operations that include training new hires, booking listings, cash and inventory count and floor support.
  • Improved valet service scores of hotel to 97% Delegated task and oversaw daily operations.
  • Maintained inventory supplies for a daily operations, including sourcing and securing product through vendors.
  • Front Desk/Night Audit * Managing all daily operations of the hotel during my assigned shift.
  • Oversee the challenges of daily operations.
  • supervised daily operations counted tills and prepared bank deposits shipping/receiving supervisor Handled administrative paperwork.

Show More

26. Room Service

demand arrow
average Demand
Here's how Room Service is used in Guest Services jobs:
  • Valet Bellhop Room Service Shuttle Service Reservations Check-in Check-out
  • Valet cars, assist guests with luggage, room deliveries to guests, room service preparation and delivery.
  • Complete guest service: Room Service, amenities, guest requests, light maintenance, in-house services.
  • Input and access data in reservation system, plus take room service orders over the phone.
  • Greet and direct members and their guest, vacuuming, moping, dusting, laundry room service
  • Created all marketing brochures, menus, in room amenities book and room service program.
  • Led and directed the operations of Guest Services, Room Service and Runners.
  • Performed minor room service duties, maintenance, and housekeeping duties as well.
  • Delivered messages and room service orders, and ran errands for guest.
  • Gained experience in guest services in the conservatory restaurant and in room service
  • Performed room service work to multiple clients' rooms on multiple floors.
  • Coordinated the implementation of the Fresh Bites room service program.
  • Become knowledgeable of the standard 24h Room Service Menu.
  • Delivered room service, and ran various office errands.
  • Budget of $1.2M for Room Service alone.
  • Handled orders for room service.
  • Collaborated with room service by delivering meal orders to guest rooms and setting up tables for guests.
  • Front Desk, Housekeeping,Laundry, Room service, and Valet parking.
  • Manage Distribution of HHonors amenities and room service.
  • Make reservations for guests Take room service orders.

Show More

27. Staff Members

demand arrow
average Demand
Here's how Staff Members is used in Guest Services jobs:
  • Directed cross-functional team of 40 management and staff members for 357-room resort with full spa and sports club memberships.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Answer incoming phone calls at the information desk and directing inquiries to the appropriate staff members and/or departments.
  • Formulated plan and coordinated multiple staff members in preparation for accreditation of camp with the American Camp Association.
  • Served as a liaison and advocate for all residents, their families and all staff members.
  • Scheduled 12 staff members, conducted employee training, compiled sales and inventory financial data.
  • Retrieved patients' charts and other items as requested by staff members.
  • Managed 25 staff members: concierge, bell staff and door staff.
  • Keep a current record of staff members' whereabouts and availability.
  • Communicated with other staff members to facilitate the game day experience.
  • Provided administrative support to staff members across a fast-paced hair salon.
  • Maintain communication with all staff members throughout the hotel.
  • Respond to staff members to place proper orders.
  • Train other staff members to work as cashiers.
  • Trained new staff members in other centers.
  • Lead a team of 6 staff members.
  • Created and maintained schedule for all front of house employees Train incoming staff members to consistently deliver a high quality dining experience
  • Communicated to all staff members including nail technicians, estheticians and massage therapists to make sure the store is running smoothly.
  • Completed assignments received by staff members in the classrooms, worksites, and recreational areas.
  • Worked with a team of staff members to create memorable golf expierences for all North River members and guests.

Show More

28. Concierge Services

demand arrow
average Demand
Here's how Concierge Services is used in Guest Services jobs:
  • Directed multiple departments including registration, concierge services and retail outlets.
  • Provided concierge services to over 400 guests, assisting in guest's needs upon arrival.
  • Launched luxury-level concierge services and trained concierge staff to exceed the expectations of all guests.
  • Coordinated rental cars, dinner reservations for guests and any and all concierge services needed.
  • Provided concierge services to the guests, information about the city, restaurants, tours
  • Provided concierge services assisting guests with information about area restaurants, and attractions.
  • Assisted with guest check-ins, concierge services, guest room maintenance, etc
  • Provide some concierge services such as arranging drivers or cabs for pickups.
  • Bell Attendant responsible for assisting guests with luggage and concierge services.
  • Performed concierge services for a 4 star, 622-room hotel.
  • Performed concierge services for a four-star, 260-room hotel.
  • Performed concierge services for a 4-star, 482-room hotel.
  • Managed Pantry, Suite Shop Operations and Concierge services.
  • Performed concierge services for 4-diamond hotel.
  • Provided concierge services, as needed
  • Provide concierge services and security.
  • Provide switchboard and concierge services.
  • Provided Concierge services for guests.
  • Coordinated all incoming and outgoing guest reservations Coordinated employee schedules and concierge services Handled all employee training and workforce development
  • Assist with guest services * Coordinate check-in/out * Provide concierge services

Show More

29. Positive Attitude

demand arrow
average Demand
Here's how Positive Attitude is used in Guest Services jobs:
  • Provided exemplary service and superior accommodations through a commitment to a positive attitude.
  • Complied with uniform policy and demonstrated a positive attitude.
  • Provided a positive attitude in every situation.
  • Portray positive attitude while staying energized.
  • Created a WOW experience for arena guest and other patrons by offering unmatched assistance while demonstrating positive attitude at all times.
  • Performed in a high stress environment with an upbeat and positive attitude among a team of peers and leaders.
  • Direct guests to the location of the movie-specific auditorium while maintaining a positive attitude.
  • Maintained positive attitude to make customer's experiences memorable and pleasant.
  • Maintain a positive attitude and assist clients with questions and needs.
  • Acknowledge and greet guests with a welcoming smile and positive attitude.
  • Follow opening/ closing tasks with a friendly and positive attitude.
  • Perform work duties with a smile and positive attitude.
  • Greet all customers with a positive attitude and smile.
  • Acknowledged for maintaining hard work and positive attitude.
  • Demonstrated excellent customer service skills by maintaining a positive attitude when faced with difficult situations to fulfill guest satisfactory P.O.S.
  • Enhanced fan experience by greeting guests with a positive attitude Listened intently to guests to best accommodate their needs and requests
  • Be social with the crowd no matter what the event -Always come to work with a smile and positive attitude.
  • Reconcile register tills and depositing daily sales Welcome visitors with a positive attitude as they arrive to the zoo.
  • Welcome the guests with a positive attitude that supports the philosophy of The Broadmoor.
  • Clean and Arrange Lodging and Meeting Spaces Lead Small Teams in Setting Up Rooms Provide Helpful Customer Service with a Positive Attitude

Show More

6 Positive Attitude Jobs

No jobs at selected location

30. PBX

demand arrow
low Demand
Here's how PBX is used in Guest Services jobs:
  • Worked front desk, back-office, and PBX/call center at Disney's Port Orleans resort (Riverside and French Quarter).
  • Directed all Guest Service operations including; Front Desk, Bell Persons, PBX, Reservations, Valet, Concierge Services.
  • Provided Guest Service and Safety Training to all Front Desk, PBX, Bell/Driver and Security team members as needed.
  • Handled all incoming and outgoing calls, programming room phones and maintenance of voice mail through PBX system.
  • Assisted the front desk with answering the PBX systems and registering them in the hotel.
  • Achieved an approximately 30% profitability increase in the PBX department.
  • Controlled hotel PBX system, handling internal and external calls.
  • Managed Parking, Luggage, Concierge and PBX.
  • Cross trained in PBX and Concierge.
  • Job Duties: Reservations for Guests, PBX, Front Desk where I would check in guests, Valet.
  • Use of switchboard/PBX - 6+ incoming lines and multiple inside lines (367 rooms).
  • Provided excellent customer service at all times Operated/maintained PBX system.
  • Hired and trained all associates in parking, luggage, concierge, and pbx employees in performing efficient work.
  • Managed front desk, pbx, bell, concierge, activities, and guest service departments.
  • Front Desk, Concierge, Butler, Bellman, PBX Operator, and Executive Assistant)
  • Perform duties as PBX operator using SDC Intellidesk Check guests out of hotel, email folios to guests and former guests.

Show More

31. Customer Relations

demand arrow
low Demand
Here's how Customer Relations is used in Guest Services jobs:
  • Managed customer relations including financial activity, event planning and execution, and customer services and safety.
  • Resolved customer complaints, consistently maintaining excellent customer relations and professional image of hotel.
  • Developed customer relationships and promotional events resulting in increased sales and additional clientele.
  • Maintained customer relations in order to provide optimal service and suggestions.
  • Helped coordinate new employee training and maintained customer relations and satisfaction.
  • Developed new customer relations through telephone contact and sales activity.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Managed customer relations and provided exemplary service to all guests.
  • Aided management in inventory control, stock ordering, and complaint resolution to organize operations to a focus on customer relations.
  • Greeted guests, cultivated customer relationships by building rapport while hosting and by conducting follow-ups to appointments.
  • Provide customer relations and services to guests in the development system and club memberships.
  • Maintained good customer relations by giving attention to all in-house guests
  • Handled all customer relations for our extended stay guests.
  • Handled customer relations and did trouble shooting with returns.
  • Filled guest lunch/beverage orders Maintained friendly customer relations
  • Maintained outstanding customer relations in a high pressure, fast paced environment Handled cash transactions with high level of accuracy
  • Handled customer relations issues during times of high pressure and spectator volume.
  • Operated the Photo Lab Handled all customer relations issues in a gracious manner and in accordance with company policies
  • Focus on customer relations Ski & Snowboard Instructor Development of communication and leadership skills Supported development of junior instructors
  • Handle and balance a cash drawer Deal with customer relations Handle returns and exchanges Store opening Procedures, filled drawers with money

Show More

32. Gift Cards

demand arrow
low Demand
Here's how Gift Cards is used in Guest Services jobs:
  • Market and up-sell salon and spa services, promotions, gift cards, and retail products to meet monthly team goals.
  • Sell movie tickets and AMC Gift Cards and inform guests about currently featured films, policies, programs and more.
  • Promoted gift cards and souvenirs to clients in order to maintain a weekly sales goal of $2,500.
  • Contributed to the sale of over $200,000.00 in gift cards each December.
  • Rolled out electronic gift cards in partnership with the national gift card team.
  • Processed and mailed gift cards and store brochures to customers to increase revenue.
  • Manage guest Demographics Reference Sheet, Activate Gift Cards, Reload Gift Cards.
  • Manage sales of Mall Gift Cards, California Lottery tickets, etc.
  • Sell gift cards and help mall customers with any of their needs.
  • Ranked #1 in sales for memberships, products and gift cards.
  • Handled transactions with credit cards, cash, and gift cards.
  • Handled complaints or issues, and promoted the mall gift cards.
  • Processed credit cards, checks, gift cards and coupons.
  • Handle gift cards and coupons to customers when needed.
  • Helped customers with membership forms and gift cards.
  • Sell memberships, tickets, and gift cards.
  • Sell gift cards to corporate and personal clients.
  • Processed gift cards and sent to guests.
  • Answered all guest questions, Simon Mall Kidgits program, Simon Mall Gift Cards, data entry, sales, and inventory
  • Cash handling and sales with gift cards and ect.

Show More

2 Gift Cards Jobs

No jobs at selected location

33. Customer Questions

demand arrow
low Demand
Here's how Customer Questions is used in Guest Services jobs:
  • Provided admission to customers * Provided assistance to customer questions * Coordinated and managed admissions scheduling
  • Provide direction and answer customer questions
  • Stocked merchandise, maintained store appearance, provided information for guest needs, answered customer questions over the phone
  • Answered customer questions by phone and assisted front office staff with questions on defective items and price discrepancies.
  • Handle and/or process customer questions, escalations, and returns greet guest Answer store phone for customer concerns
  • Answered incoming inquiries, responded to customer questions and solved problems while maintaining a courteous manner.
  • Demonstrate drive and enthusiasm while handling customer questions, complaints and other concerns.
  • Prepare items for day of events and upcoming events, Respond To customer questions
  • Answered all customer questions and directed customers to the appropriate location of items
  • Answered customer questions concerning location, price and use of merchandise.
  • Handled customer questions and complaints in a friendly and positive manner.
  • Answered customer questions and took care of all customer needs.
  • Resolved customer questions and concerns by acting as site supervisor.
  • Follow through on all Customer questions and requests.
  • Answer customer questions regarding merchandise and pricing.
  • Assisted with customer questions and concerns.
  • Answered phone calls and customer questions.
  • Worked at the guest service counter and addressed customer questions - Operated cash register to complete customer purchases School/Extracurricular
  • Provide excellent customer service Balanced drawers at end of shift Answer customer questions and complaints over the phone and face-to-face
  • Use multi-line phone system to answer and resolve customer questions and issues Ensure customer satisfaction with items they are purchasing

Show More

34. People

demand arrow
low Demand
Here's how People is used in Guest Services jobs:
  • Maintain complete knowledge of: Daily scheduled group functions, times, locations, amount of people and specified requirements.
  • People oriented and capable of handling the stress of high customer demand in a hospitality environment.
  • Helped people check in and out of the hotel and help with there players cards
  • Promote and refer people to our company with the knowledge I have obtained.
  • Supervised and hosted planned parties and large events varying from 10-150 people.
  • Managed theaters with over 200 people keeping 100% client satisfaction rate.
  • Remove disorderly, obnoxious, or sick people from rides.
  • Give people a positive, fun and safe experience.
  • Helped physically challenged people to and from their seats.
  • Trained a multitude of people during my time there.
  • Control the flow of people into restricted spaces.
  • Performed in a fast-pace, people-friendly environment.
  • Prepared food for up to 600 people
  • Work with a staff of 60 people.
  • Interact with all different kind of people, and make them feel comfortable with allowing me to park there vehicle.
  • Managed other TMs in Group Presentations and Educational Groups between 7-100 people.
  • Provided customer service Guided people in their places where tickets are purchased.
  • Informed people of building policies and gave suggestions upon request.
  • Multi-tasked in a high stress environment with upwards of 40,000 guests, 500 staff (including people with ex- ceptionalities).
  • Specialized in guest and customer service Protected property, people, and information Patrolled client area by foot and car

Show More

473 People Jobs

No jobs at selected location

35. Company Policies

demand arrow
low Demand
Here's how Company Policies is used in Guest Services jobs:
  • Managed front desk activities including greeting luxury condominium residents and guests according to company policies.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Followed and enforced company policies and procedures.
  • Comply with company policies and procedures for cash handling and inventory management, and completes daily paper work and inventories.
  • Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities.
  • Follow all company policies and procedures and report accidents, injuries, and unsafe work conditions to manager.
  • Resolved guest issues, complaints, disputes, and/or incidents in accordance with company policies and procedures.
  • Support and follow company policies, legal requirements, and guidelines of the Collective Bargaining Agreement.
  • Trained and mentored a diverse group of new associates on company policies and expectations.
  • Adhere to company policies and procedures, as well as State and Federal laws.
  • Provide training to new employees to uphold company policies and sustain customer satisfaction.
  • Accept payment of all purchases according to company policies and procedures.
  • Follow all company policies and procedures, including till management policy.
  • Followed all company policies, procedures, & brand standards.
  • Follow all company policies and procedures with every transaction.
  • Educated new hires on company policies and practices
  • Adhered to all company policies and procedures.
  • Hang up company policies around the office.
  • Understand and enforce the hotel company policies.
  • Trained and supervised departments of fifteen team members, promoting adherence to company policies and guest service guidelines.

Show More

36. Crowd Control

demand arrow
low Demand
Here's how Crowd Control is used in Guest Services jobs:
  • Provide crowd control and guest security and assistance at events held in Lucas Oil Stadium and the Indiana Convention Center.
  • Ensured guest safety through team implication of safety measures, lost child procedures and crowd control.
  • Perform crowd control within the stadium, suites and in the parking lots before/after/during events.
  • Maintained crowd control of thousands of guests in a variety of fast-pace settings and events.
  • Work included crowd control, customer service, and ensuring the safety of the guests.
  • Helped security with crowd control making sure guests stayed in their designated ticket areas.
  • Managed crowd control, responded to medical emergencies, and controlled disruptive behavior.
  • Trained in emergency evacuations, self-defense, crowd control and conflict resolution.
  • Assist with crowd control and seating of guests in auditoriums.
  • Crowd control during parades, shows and on attractions.
  • Maintained crowd control and enforced safety rules and regulations.
  • Assist Guest service and Guest Security with crowd control.
  • Crowd control, succeed in problem solving situations.
  • Handled situations with crowd control and safety concerns
  • Assist in set up, tear down, chef, prep cook and crowd control.
  • Help with crowd control and passing out programs Assists with the clean up Celebrate Brooklyn stage park area
  • Monitored crowd control during events with a large number of attendees.
  • Crowd Control Answer general questions from guests.
  • Provide customer service to 10-250 guests daily Ensure the safety of guest and employees Maintain crowd control for special events
  • Assist with entrance and exit of major events Usher guests to seats Assist with crowd control

Show More

37. Guest Accounts

demand arrow
low Demand
Here's how Guest Accounts is used in Guest Services jobs:
  • Greet and check-in guests, provide prompt and satisfactory service, and close out guest accounts upon completion of stay.
  • Compiled reports relevant to guest accounts, receipts and vouchers and conducted nightly audit and reconciled all revenue postings.
  • Tracked all guest issues in reference to credit card review, updating guest accounts and creating shared accounts.
  • Created a standard system to review and identify discrepancies in guest accounts and provided Guest Services this data.
  • Demonstrated exceptional customer service by greeting and registering guests and closing out guest accounts upon completion of stay.
  • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.
  • Managed over 200 guest accounts, coordinating responses to guest inquiries, requests, and concerns.
  • Compile and balance hotel guest accounts upon arrival, during, and completion of their stay.
  • Post charges to guest accounts, processed payments and make correction when necessary.
  • Compile and check daily record sheets, guest accounts, receipts and vouchers.
  • Verified that personal and payment information on guest accounts was accurate and complete.
  • Processed credit and cash payments, post monies, receipts and guest accounts.
  • Obtain guest payments and post charges to guest accounts.
  • Settled guest accounts upon completion of their stay.
  • Process miscellaneous charges and payment to guest accounts.
  • Open guest accounts by recording account information Maintains guest information by updating account information.
  • conducted nightly audits on all credit card charges and guest accounts.
  • Enter payments for various guest accounts and Bridgemart.
  • Managed guest accounts and conducted ticket sales.
  • Handle guest accounts and direct billing accounts.

Show More

38. Bank Deposits

demand arrow
low Demand
Here's how Bank Deposits is used in Guest Services jobs:
  • Audited and balanced registers, prepared bank deposits, processed special orders refunds, sales and exchanges.
  • Handle open and closing manager duties including bank deposits, line checks, prep lists etc.
  • Reconciled all transactions, with other team employees and management, ensuring correct bank deposits.
  • Prepared bank deposits, completed sales reports and forwarded to corporate office at closing.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits.
  • Completed bank deposits and input inventory, distributed gift cards and marketing promotions.
  • Maintain a cash drawer, prepare bank deposits and posting charges.
  • Prepared and submitted nightly bank deposits.
  • assisted my manager in payroll, deposits, time sheets and bank deposits.
  • Handle money and make bank deposits Handling management tasks

Show More

39. Special Needs

demand arrow
low Demand
Here's how Special Needs is used in Guest Services jobs:
  • Direct and daily communication with customers; providing pertinent travel information along with assisting with any special needs.
  • Promote a positive image of the property to guests, and be pleasant and able to handle special needs or requests.
  • Greet and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/request.
  • Check in guests using Sabre and accommodate any special needs or requests such as wheelchairs or unaccompanied minors.
  • Provide assistance with patrons' special needs, such as helping those with wheelchairs.
  • Assisted guest with special needs or requests, storing guest luggage, delivery requests.
  • Communicate with all departments regarding in house VIP's and any special needs.
  • Assisted physically challenged travelers and other guests with special needs.
  • Provided assistance with all groups, events or special needs.
  • Monitor emergency exits and assist guests with special needs.
  • Provide special accommodations for wheelchairs and special needs patrons.
  • Assisted guests with luggage or any other special needs.
  • Communicate to Charge Nurse patient special needs.
  • Provide assistance to patrons with special needs.
  • Assist special needs guests to their destinations.
  • Assist individuals with special needs.
  • Assist guests with special needs.
  • Help guests with special needs (provide wheelchairs, cains, etc)
  • Attend to guests with special needs (provide wheelchairs, cains, etc) Professional
  • Scan tickets as patrons enter the Center for events Ushers patrons to their seats Assist patrons with special needs; ie.

Show More

40. Room Availability

demand arrow
low Demand
Here's how Room Availability is used in Guest Services jobs:
  • Keep records of room availability and guests' accounts using computerized property management systems.
  • Maintain room availability and inventory through property management system.
  • Facilitate requests and inquiries regarding room availability required supplies.
  • Monitored room availability using Choice Advantage System.
  • Monitored room availability using OnQ.
  • Coordinate and communicate with the Director of Revenue on room availability and selling strategy to maximize occupancy, revenue and rate.
  • Keep records of room availability and guests' accounts using the specified computer system Maestro.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Keep records of room availability and guests' accounts.
  • Monitor room availability throughout the day.
  • Operate hotel laundry facilities Contact Airport Accommodations regarding room availability for stranded passengers Schedule guests rides on complimentary hotel shuttle.

Show More

41. Powerpoint

demand arrow
low Demand
Here's how Powerpoint is used in Guest Services jobs:
  • Used PowerPoint to communicate event offerings to potential customers.
  • Prepared documents and presentations using software applications, including Word, Outlook, and PowerPoint for various staff presentations.
  • Utilize Excel, Outlook, Word, and PowerPoint on a day to day basis for various projects.
  • Post daily bulletins in the elevators and in PowerPoint on computer screens in the front lobby.
  • JOB SKILLS/ACHIEVEMENTS Proficient in Microsoft Office, including Excel, PowerPoint, and Word.
  • Experience with computer programs (Microsoft Word, Excel, and PowerPoint).
  • Created training modules using word, excel, PowerPoint and other systems.
  • Experience in Microsoft Excel, Word, and PowerPoint.
  • Create PowerPoint presentations for meetings.
  • Assisted and trained staff in the use of Microsoft Office (Excel, Word, Access, and PowerPoint).
  • Gain knowledge and skills from the operating system word excel and PowerPoint Obtain managing skills and scheduling techniques.
  • Experience using Microsoft Office (Word, PowerPoint, Excel), Office 365 (OneDrive, etc.

Show More

42. Marriott

demand arrow
low Demand
Here's how Marriott is used in Guest Services jobs:
  • Participated in Marriott International's acclaimed Spirit to Serve training program and learned exceptional customer service skills.
  • Assisted guests and fellow associates with the check-in/out of 2,009 rooms and suites at the Orlando World Center Marriott.
  • Ensured all guests were welcomed to the Courtyard Marriott in a courteous and professional manner.
  • Completed Marriott stats workshop, and honed comprehension of sales tactics.
  • Maintain the Marriott's high standard of service and hospitality.
  • Worked closely with internal and external service partners to coordinate events sponsored by Marriott for community development.
  • Checked potential and current Marriott vacation club owners in for timeshare presentations.
  • Trained new employees to pass Towne park "shops", and Marriott Hotel "shops" to ensure customer service.

Show More

1 Marriott Jobs

No jobs at selected location

43. Office Supplies

demand arrow
low Demand
Here's how Office Supplies is used in Guest Services jobs:
  • Performed clerical functions including data entry, filing, and faxing and review and order inventory of office supplies.
  • Perform general clerical duties, faxing, filing, scanning, ordering office supplies, etc.
  • Maintain front office supplies as well as supplies for the Hot Shop & Glass Studio.
  • Order and maintain regular inventory of office supplies, distribute incoming deliveries and mail.
  • Purchased all office supplies / equipment, while staying 35% under budget.
  • Maintained inventory on all office supplies and ordered items when needed.
  • Helped maintain stock of office supplies for the building.
  • Order and maintain inventory of office supplies.
  • Maintain an adequate inventory of office supplies.
  • Manage inventory and order office supplies.
  • Order office supplies and stocked products.
  • Re-stocked office supplies, ran errands.
  • Order office supplies as needed.
  • Assist with ordering office supplies.
  • Managed office operations to ensure efficiency and productivity.Ordered and distributed office supplies while adhering to a fixed office budget.
  • Maintained office cleanliness, ordered all office supplies, and ensured timely responses to guest requests.

Show More

1 Office Supplies Jobs

No jobs at selected location

44. Automatic Debits

demand arrow
low Demand
Here's how Automatic Debits is used in Guest Services jobs:
  • Received payment, and issue refunds, by cash, check, credit cards, vouchers, o r automatic debits.
  • Receive payment by cash, check, credit cards, WIC vouchers, EBT, and automatic debits.
  • Receive payment by cash, credit cards and/or automatic debits and issue receipts and change due to customers.
  • Receive payment by cash, check, credit card, or automatic debits.
  • Received payment by cash, check, credit cards, vouchers, and automatic debits Maintained clean and orderly checkout areas.

Show More

45. Process Returns

demand arrow
low Demand
Here's how Process Returns is used in Guest Services jobs:
  • Provide services; process returns, exchanges, adjustments and payments on accounts; provide gift registry assistance.
  • Train new team members on how to process returns and other responsibilities as a Guest Service Team Member.
  • Cashier, Customer Service, Guest Relations, Process Returns, Process Defective/Expired Items, Supervisor Back-up.
  • Process returns using receipts, customer credit or debit cards, or state issued identification.
  • Answered phones; greet and assist guests, process returns and purchases; stock shelves,
  • Provide service; process returns, exchanges, adjustments and account payments.
  • Process returns and help guests with any concerns they may have.
  • Resolve customer issues, answer customer questions and process returns.
  • Process returns and help guests with anything they may need.
  • Process returns and exchanges, and design best option solutions.
  • Process returns and transactions using the Target computer system.
  • Process returns, organize merchandise, cashier, general cleaning
  • Process returns, exchanges, and obtain guest satisfaction.
  • Process returns, exchanges and credit card payments.
  • Process returns and handle process of defective items.
  • Process returns as well as process payments.
  • Process returns, purchases, and exchanges.
  • Cashier selling red cards and ringing guests out Guest service answer phone calls and process returns
  • Process returns/exchanges/refunds in a timely mannor to ensure the most convenience to the guest.
  • Process returns, exchanges and Redcard payments.

Show More

46. Computer System

demand arrow
low Demand
Here's how Computer System is used in Guest Services jobs:
  • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and configuration changes.
  • Adapt to new and changing environments within the hospital- (computer systems, expansions, problem solving and trouble shooting).
  • Process cash, credit card and other forms of payment through the computer system.
  • Checked Guests in and out of the computer system with efficiency and accuracy.
  • Mastered Point of Sale (POS) computer system for automated order taking.
  • Entered orders into the computer system quickly and in proper sequence.
  • Verified that information in the computer system was up-to-date and accurate.
  • Understand, operate and troubleshoot front office and telephone computer systems.
  • Complete designated cashier and closing reports in the computer system.
  • Sell product and place customer orders in computer system.
  • Process payments in the computer system.
  • Worked with HSS computer system.
  • Fill out membership agreements and enter them accurately into the computer system in a timely manner.
  • Required vast knowledge of property and computer systems, as well as the ability to multi-task.
  • Check clients out and input the correct information into computer system, including taking payments.
  • Operate company computer system Answer phone and assist guests with questions
  • Multitasked with multiple phone and computer systems and personnel requests.
  • Placed beverage and food orders via onsite computer system.
  • Incorporated computer systems software "Salon Biz" to manage client intake forms, as well as color formulas.
  • Used computer systems such as: Guestvision and Surebiz.

Show More

47. Room Reservations

demand arrow
low Demand
Here's how Room Reservations is used in Guest Services jobs:
  • Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.
  • Checked guests in and out, make room reservations and track and report room statuses and rates.
  • Follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
  • Greeted guests, confirm and conduct all check-ins/outs, room reservations, changes and cancellation.
  • Assure all room reservations, requests, changes and cancellations that guests may have.
  • Accessed guest personal information, billing information, and room reservations as needed.
  • Input and coordinated all room reservations and travel packages for guests.
  • Created and prepared meeting room reservations and contracts.
  • Processed room reservations, check in and departures.
  • Receive and confirm room reservations by letter,telephone,email or personal contact, register and assign rooms to guest.
  • Assist guests and third party vendors with bookingroom reservations and answer any questions regarding the hotel and surroundings.

Show More

5 Room Reservations Jobs

No jobs at selected location

48. Administrative Tasks

demand arrow
low Demand
Here's how Administrative Tasks is used in Guest Services jobs:
  • Handled a variety of customer service and administrative tasks and resolved customer issues quickly, efficiently, courteously and professionally.
  • Supported the Manager by contributing to administrative tasks such as scheduling workforce, handling clerical and financial administrative duties.
  • Provided exceptional customer service by checking in guests, maintained confidentiality of information and various administrative tasks.
  • Handle administrative tasks relating to guest service and customer satisfaction as requested by manager.
  • Performed bookkeeping, accounting, and administrative tasks and maintained hospitality systems and reports.
  • Performed administrative tasks as needed including the daily log/paperwork.
  • Performed general office duties and administrative tasks.
  • Confirm reservation and verifies credit Checking guest in, assign room, accepts payment Administrative tasks to ensure great satisfaction ext.
  • Assist in administrative tasks including filing, member folder, member folder maintenance, and data entry client records and surveys.
  • Fulfilled verbal and written instructions while handling multiple customer service, and administrative tasks to resolve issues quickly and efficiently.
  • Perform administrative tasks, such as accepting orders, & scheduling meetings.
  • Aided in daily administrative tasks.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Served on overnight duty approximately twice a week -Performed a variety of administrative tasks
  • Assisted with booking of conferences and weddings Completed general administrative tasks

Show More

49. Timely Fashion

demand arrow
low Demand
Here's how Timely Fashion is used in Guest Services jobs:
  • Answer product questions, ring customers up in timely fashion, and provide information on products
  • Maintain order in a professional and timely fashion.
  • Cashier: * ring up guests in a timely fashion and bag their items correctly.
  • Handled guest reservations, cancellations, and other amenity services in a timely fashion.
  • Responded to any request of the guest in a timely fashion and followed through.
  • Research and resolve wholesalers, guests and departments problematic issues in a timely fashion.
  • Supervised a small team to expedient excellent customer service in a timely fashion.
  • Track, follow-up and resolve customer's outstanding issues in a timely fashion.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Provide friendly customer service to guest for checkout in a timely fashion.
  • Checked out customers and bagged items in a timely fashion.
  • Processed all sales transactions accurately and in a timely fashion.
  • Parked and retrieved cars in a timely fashion.
  • Restocked items as needed in a timely fashion.
  • Reviewed account information and charges with guests during check-out.Collaborated with maintenance and housekeeping to turn over rooms in a timely fashion.
  • Provide great customer service Make food products for the customers in a timely fashion.
  • Assist patrons as they arrive and depart Retrieve automobiles in a timely fashion Help patrons to and from locations in the hospital

Show More

50. Online Orders

demand arrow
low Demand
Here's how Online Orders is used in Guest Services jobs:
  • General clerical duties such as filing vendor logs and requests, guest inquiries, online orders and office supply orders.
  • Help guests have a rewarding shopping experience by cashiering, processing returns, and fulfilling online orders.
  • Assisted guests with sales, credit card applications, and online orders and resolved guest issues.
  • Serviced returns, complaints, s ale corrections, found online orders and released to customers.
  • Processed returns, defective merchandise, online orders, and Target credit card applications.
  • Handled customers sales and returns, online orders and problems/concerns.
  • Handle Returns, Gift Registries, and Online orders.
  • Process returns, exchanges, online orders and registries.
  • Process in-store puck-up's for online orders.
  • Complete returns and online orders.
  • Job description included answering telephone calls, providing store returns,collected online orders for customers, and sorting store inventory.
  • Solved all issues that arose when guests returned products.Fulfilled all online orders for store pickups.
  • Answer multiple lines while making online orders and lay a ways.
  • Take payments from REDCards and process payments for online orders.
  • wish list, etc.l Doing online orders for customersl Organizing items to be put back in the correct place throughout the store

Show More

Guest Services Jobs

NO RESULTS

Aw snap, no jobs found.

20 Most Common Skills For A Guest Services

Guest Satisfaction

30.8%

Customer Service

29.6%

Front Desk

8.6%

Safe Environment

5.8%

Phone Calls

4.2%

Night Audit

2.4%

VIP

2.3%

Special Events

1.9%

Customer Complaints

1.8%

Data Entry

1.7%

Sales Floor

1.5%

POS

1.4%

Greeting Guests

1.2%

Front End

1.1%

Telephone Calls

1.0%

Special Requests

1.0%

Credit Card Transactions

0.9%

Gift Shop

0.9%

Product Knowledge

0.9%

High Volume

0.9%
Show More

Typical Skill-Sets Required For A Guest Services

Rank Skill
1 Guest Satisfaction 26.1%
2 Customer Service 25.0%
3 Front Desk 7.3%
4 Safe Environment 4.9%
5 Phone Calls 3.6%
6 Night Audit 2.0%
7 VIP 1.9%
8 Special Events 1.6%
9 Customer Complaints 1.5%
10 Data Entry 1.4%
11 Sales Floor 1.3%
12 POS 1.2%
13 Greeting Guests 1.1%
14 Front End 0.9%
15 Telephone Calls 0.9%
16 Special Requests 0.8%
17 Credit Card Transactions 0.8%
18 Gift Shop 0.8%
19 Product Knowledge 0.8%
20 High Volume 0.7%
21 Seat Guests 0.7%
22 Ticket Sales 0.7%
23 Sales Goals 0.7%
24 Food Preparation 0.7%
25 Daily Operations 0.7%
26 Room Service 0.6%
27 Staff Members 0.6%
28 Concierge Services 0.6%
29 Positive Attitude 0.6%
30 PBX 0.6%
31 Customer Relations 0.6%
32 Gift Cards 0.6%
33 Customer Questions 0.5%
34 People 0.5%
35 Company Policies 0.5%
36 Crowd Control 0.5%
37 Guest Accounts 0.5%
38 Bank Deposits 0.5%
39 Special Needs 0.5%
40 Room Availability 0.5%
41 Powerpoint 0.4%
42 Marriott 0.4%
43 Office Supplies 0.4%
44 Automatic Debits 0.4%
45 Process Returns 0.4%
46 Computer System 0.4%
47 Room Reservations 0.4%
48 Administrative Tasks 0.4%
49 Timely Fashion 0.4%
50 Online Orders 0.3%
{[{skill.rank}]} {[{skill.name}]} {[{skill.percentageDisplay}]}%
Show More

7,793 Guest Services Jobs

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.