Guest services leader jobs near me - 530 jobs

Why Here? Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home. It has grown to over 5 million hosts welcoming over 2 billion guest arrivals worldwide. The Guest Data Science team within Guest Experience uses AI and causal inference. They understand user behavior to build personalized data products enhancing app experiences. What Will You Do? As a Data Science Lead, Guest Funnel Science at Airbnb, you will lead innovation building methodologies for guest preferences in discovery funnels. You will shape data strategies driving conversion and engagement across Homes, Experiences, and Services. Additionally, you will collaborate with Product teams to optimize experiences and shape UX architecture. #J-18808-Ljbffr

A leading technology company seeks a Senior Managing SAP Consultant to lead client-facing projects in the US. The ideal candidate will possess strong expertise in SAP S/4HANA and project management skills, helping clients integrate strategy and technology to improve profitability. The role involves delivering innovative solutions and managing high-performing teams. Candidates should have a minimum of 5 end-to-end SAP implementations, particularly in the Energy and Utilities sector, along with familiarity with AI and cybersecurity principles, ensuring impactful outcomes for clients. #J-18808-Ljbffr

A leading insurance sales agency in Washington is seeking hard-working Salespeople who are enthusiastic about reshaping the perception of insurance. This remote position offers significant commission potential based on performance, with Sales Directors earning between $80,000 and $225,000 annually. Ideal candidates should possess strong communication skills, be able to engage customers effectively, and thrive in a team-oriented environment. The agency values diversity and is committed to providing equal opportunities for all applicants. #J-18808-Ljbffr

A leading pharmaceutical company seeks an Area Business Leader to direct a sales team in Boston. This remote role emphasizes customer engagement and performance accountability. The ideal candidate has at least 2 years of experience as a sales manager in complex environments, especially in healthcare and pharmaceuticals. Responsibilities include mentoring team members, leveraging analytics for strategic decisions, and developing customer-centric plans. Candidates must reside within commuting distance, as travel is required. This position promotes a high-performance culture and strategic engagement with healthcare providers. #J-18808-Ljbffr

An administrative body in Ohio is seeking a Chief of Employer Services to lead the creation and implementation of policies across multiple units. Responsibilities include developing business plans, managing budgets, and representing the organization to stakeholders. The ideal candidate should have significant experience in policy development, strategic planning, and supervision. This full-time position offers a competitive salary and comprehensive benefits, including medical coverage and generous paid time off. #J-18808-Ljbffr

A leading content delivery network provider is seeking a Director of CDN Sales to lead their remote sales organization. This role involves managing teams across new business acquisition, onboarding, and customer success to drive revenue growth. The ideal candidate has over 5 years of B2B technology sales leadership experience and a strong background in CDN or cloud services. Competitive salary and comprehensive benefits offered, with a remote working environment. #J-18808-Ljbffr

Take the lead in delivering exceptional guest experiences as a Guest Services Manager in the corporate housing industry. This full-time, home-office-based role is perfect for a service-driven leader who thrives in fast-paced environments and is passionate about team collaboration, customer satisfaction, and operational excellence. What You'll Be Doing: Lead and manage the Guest Services team, ensuring smooth daily operations. Drive a perfectionist, guest-first approach across all service functions. Analyse service trends and introduce strategies to enhance the guest experience. Oversee guest escalations from start to resolution with a proactive approach. Compile and deliver monthly guest services reports to management. Lead process improvement initiatives and foster team buy-in for new ideas. Monitor and update the portal with guest-reported issues. Ensure the internal portal accurately reflects all reservation details. Provide emergency support via the out-of-hours telephone line as required. Collaborate cross-functionally to ensure consistent service quality. Train and mentor team members to uphold service excellence standards. Maintain detailed records and documentation to support guest relations. What We're Looking For: Experience in guest services within the relocation or moving industry is essential. Proven leadership skills with a professional, solution-oriented mindset. Strong written and spoken English communication skills. Proficiency in MS Word, Excel, and service management systems. Ability to remain calm under pressure and effectively manage multiple priorities. Organised, detail-focused, and driven by a passion for guest satisfaction.

A leading technology company is seeking a Head of Partner Sales to lead their global sales organization. You will be responsible for driving sales strategy, developing high-performance teams, and establishing effective sales practices. The ideal candidate has over 15 years of enterprise technology sales experience and is skilled in relationship management and strategic planning. This position offers a competitive salary ranging from $163,700 to $249,500 plus additional incentives and benefits. #J-18808-Ljbffr

A leading power solutions company is seeking a Territory Sales Manager based in the Boston area. The role involves expanding sales through consultative selling, managing customer expectations, and recruiting new customers. The ideal candidate will have at least three years of experience in sales, particularly in outdoor power equipment. Strong organizational and communication skills are essential. The position requires up to 50% travel and a valid driver's license. #J-18808-Ljbffr

A leading tech company is seeking a Senior Sales Compensation Manager to enhance their operations in Seattle, WA. This remote role requires 10-15 years of experience in sales compensation, strong communication skills, and an ability to drive process improvements. Join a dynamic team and contribute to shaping compensation strategies that align with company objectives. The annual base salary ranges from $130,480 to $186,400, with competitive total compensation and benefits. #J-18808-Ljbffr

At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development - from early concept to launch and live operations. Our goal is simple: to be the go-to global platform for technical and creative services in the video games industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our industry-leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life. Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge✨! Role overview As a Specialized Services Business Development Manager, you'll be instrumental in expanding Keywords Studios' Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers. You'll join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities - using a combination of data and real-world insights to navigate ambiguity and deliver outcomes that benefit both our clients and Keywords. You'll also leverage your industry network to create new opportunities and support growth across multiple divisions. If you're passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact. What are we looking for? Our Specialist has a knack for the following skills: Business Development & Strategy Develop and execute GTM strategies to drive adoption of new product features. Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth. Represent the Player Engagement team as the primary point of contact for cross Keywords Studios business opportunities with a focus on T&S, Monetization, and VIP. Receive & Respond to customer RFI / RFP's. Use existing networks within the games industry to open doors and create net new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions. Analytics Provide weekly, monthly, and quarterly business reviews on the cross-KWS opportunity pipeline and progress. Communication Work closely with internal teams to drive alignment on business objectives and client initiatives. Present proposals, negotiate deals, and communicate complex commercial opportunities effectively. Promote a culture of accountability, collaboration, and customer obsession. You'd be a great fit for this role if you have: 5-7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry. Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP). Track record negotiating and executing complex deals in excess of $5M. Strong critical thinking, commercial creativity, and process-driven execution. Data-driven mentality and ability to work through ambiguity. High attention to detail and ability to perform under pressure and deadlines. Excellent written and verbal communication skills. Self-motivated and able to thrive in a remote working environment. Willingness to travel as required. What do we offer? Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees. Salary range: $150k - $200K USD yearly Medical, Dental and Vision Vacation, flexible paid time off, Personal days Sick leave Corporate holidays, including floating holidays Life & Disability coverage Paid Basic and AD&D insurance Voluntary Legal, Accident, Critical Illness and Hospital Indemnity coverage Phases of our recruitment journey: You send us your application with your updated resume. After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate its completion. Check your inbox to find the test invitation and keep your phone close! Once you submit your test, the assessment will take approximately 48-72 hours to be evaluated. If you successfully pass the test - we'll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists. It's a perfect chance to exchange questions and get to know each other better. For some projects there might be a second interview with a Team Lead or an Operations Manager. At the end of our journey - hopefully you will receive an offer and become our new Keywordian! Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. That would be it from us - now we are waiting for your move! #imaginemore By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at ************************************************************ ____________________________________________________________________________ Role Information: EN Studio: Keywords Studios Location: America Area of Work: Player Engagement Service: Engage Employment Type: Permanent Working Pattern: Full Time, Remote

Job Title: Frontend Lead About the Role We are looking for an exceptional Frontend Lead -Vue.js, Spring MVC ,Thymeleaf who is highly hands-on and deeply experienced in Vue.js, Spring Thymeleaf and performance engineering. The ideal candidate will lead the development of a scalable frontend framework that supports both Server-Side Rendering (SSR) and Client-Side Rendering (CSR) while optimizing site performance and user experience. This role involves architecting and developing a state-of-the-art frontend system that integrates seamlessly with our Backend-for-Frontend (BFF) layer, powered by Spring Boot microservices, and deployed on Google Cloud Platform (GCP). Key Responsibilities Design and build a high-performance frontend framework using Spring MVC, Thymeleaf and Vue js Implement SSR/CSR hybrid strategies to optimize rendering, SEO, and page performance. Architect and optimize the BFF layer to enhance frontend-backend interactions. Improve frontend performance using lazy loading, predictive prefetching, tree shaking, and edge caching. Collaborate with backend engineers to optimize API designs and system efficiency. Optimize frontend applications for speed, security, and scalability in GCP environments. Lead, mentor, and coach frontend engineers, promoting technical excellence. Stay up to date with industry trends, especially in frontend performance optimizations. Key Requirements 8+ years of experience in Spring MVC, Thymeleaf and Vue js and SEO optimization . Strong JavaScript/TypeScript proficiency with modern ES6+ concepts. Must-have experience with GraphQL for efficient data fetching. Strong background in frontend performance optimization, including: Lazy loading, tree shaking, and code splitting Web Vitals optimizations (LCP, FID, CLS) Edge caching & CDN optimizations Predictive rendering and smart prefetching Experience working in GCP (Google Cloud Platform) for cloud deployment and CI/CD automation. Solid understanding of frontend security best practices and performance tuning. Excellent problem-solving skills and a strong passion for writing clean, maintainable, and testable code. Strong leadership and mentoring capabilities to guide junior developers and drive technical excellence. Nice-to-Have Skills Familiarity with A/B testing and automated UI performance tuning. Expertise in containerization (Docker, Kubernetes) for frontend deployments. Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors. No applications will be considered if received more than 120 days after the date of this post.

JobID: 210698646 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $152,000.00-$215,000.00 We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Front End / React Lead Software Engineer at JPMorgan Chase within the Consumer and Community Bank - Digital Technology, you will play a crucial role as part of an agile team dedicated to enhancing, building, and delivering trusted, market-leading technology products. Your work will focus on ensuring these products are secure, stable, and scalable. Job responsibilities * Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems * Develops secure high-quality production code, and reviews and debugs code written by others * Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems * Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture * Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies * Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience * Hands-on practical experience delivering system design, application development, testing, and operational stability * Strong experience working with popular front-end JavaScript frameworks including React * Knowledge and experience in ES6+ * Understanding of modern design patterns used in JavaScript * Knowledge and experience working with HTML5, CSS and popular precompilers, like Sass and LESS * Knowledge and experience using popular build tools, like Gulp and Webpack * Knowledge and experience in TDD and modern testing frameworks that support it, like Karma and Mocha * Understanding of source control and experience working with modern tools that support it, such as Git * Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security * Practical cloud native experience Preferred qualifications, capabilities, and skills * Knowledge and experience in TypeScript and experience in using CSS for animation * Understanding UX design concepts like responsive web design * Work with web performance tools, such as Lighthouse * Experience building UI web components to support a hybrid experience in mobile apps

As a Bilingual Customer Service Onboarding Lead, you have a critical role in ensuring a smooth transition from training to production for new hires. The Onboarding Lead serves as a mentor, performance coach, and escalation point during the initial 30 days of a new hire's tenure. This role collaborates closely with training, team leads, and leadership to reinforce learning, monitor performance, and support continuous skill development. Key Responsibilities DUTIES & RESPONSIBILITIES: Initial Onboarding Support, participate in final day of new hire training Coaching & Call Support, shadow live customer calls to observe application of training, providing immediate feedback and guidance during and after calls Escalation Assistance, support during complex and escalated calls, enabling new reps to build confidence and competence Ongoing performance reporting & tracking, maintain detailed onboarding logs for each new hire Partner with team leads to align on key coaching areas and performance trends. Deliver end of day summaries to leadership highlighting progress, challenges, and areas of focus. Compile weekly insights and feedback to share with the training team for curriculum adjustments. Monitor and document new hire performance through Daily/Weekly Quality Plans (QPs) in InContact. Conduct training classes, as need arises Audit customer service call handling for accuracy, detect trends and missed opportunities Maintain working knowledge of policy and procedures, education, and training Monitoring numerous Teams channels and group chats Maintaining constant communication and professionalism Inter and intra-department communication via email, Teams chat, Teams meetings & phone calls Participate in weekly/bi-weekly meetings and work together as a team on projects Develop end-of-onboarding action plans to support a successful transition into production. Assist in the creation of new training material as assigned and/or delivery training modules Offer constructive feedback and coaching to enhance performance Track and analyze key performance indicators (KPIs) related to claims processing efficiency, accuracy, and customer satisfaction Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management Other duties as assigned Qualifications Must have exceptional verbal and written communication skills Must be Bilingual - Spanish Speaking Strong understanding of contract language, terms and conditions, policies, and procedures, particularly in the customer service team Model ideal behavior and process adherence Have a strong code of ethics Perform well under pressure Must be task and goal oriented Have good organizational and time management skills Possess punctuality and have an excellent attendance record Possess a strong understanding of automotive systems Possess critical thinking skills and decision-making abilities Exceptional customer service/soft skills Be adaptable and flexible Be a team player The candidate(s) offered this position will be required to submit to a background investigation. Compensation: $23.00 per hour What We Offer Our Benefits Include: Paid training Work From Home Opportunity Computer Equipment Provided 401(k) with company match after 90 days of employment Medical, Dental, and Vision Insurance Voluntary Life Insurance Internet Stipend Paid Time Off Holiday Pay Learn more about life at Endurance-connect with us on LinkedIn, Facebook, Instagram, and Twitter. PHYSICAL REQUIREMENTS: Sitting or standing for extended periods; repetitive motions; use hands to handle equipment or controls; reach with hands and arms; typing on keyboard; viewing computer screen extended periods; speak clearly and hearing Regular use of typical office equipment, computer software, programs, and methods of communication such as a computer, e-mail, phone system, and messaging. Must be able to lift 25 pounds. Candidates must pass a pre-employment Background Check. Equal Employment Opportunity Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company. About Endurance Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we're growing rapidly. We're a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you'll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow. When you work for Endurance, you're working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we're proud to work as a diverse team to serve our customers and our community. Therefore, we've been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power's "50 Best Companies to Sell For" and consistently makes industry lists from Crain's and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well-Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites. Come accelerate your career with us. We'll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a supervisor to plan, direct, and oversee the provision of specialized occupational, physical and speech therapy services to individuals eligible for Board services ages 3 and older. The nature of work will include, but is not limited to the following: Provide direct supervision, performance evaluations, guidance, and feedback to Specialized OT, PT SLP staff, Equipment Assistant and Sign Language Interpreter/Deaf Services Specialist. Direct and oversee specialized, direct therapeutic services delivered to eligible individuals with intense or complex needs through collaboration with an interdisciplinary team as appropriate including but not limited to Support Administration and other Cuyahoga DD departments. Organize and monitor specialized services therapy staff with regard to adherence to policies and procedures for therapy provision, clinical practice and ethics standards. Oversee and monitor the activities of the Sign Language Interpreter/Deaf Services Specialist. Direct and oversee the activities of the Equipment Assistant and the EITS equipment lending library, including inventory management. In conjunction with the Adult Therapy Manager, review requests, assign referrals and prioritize the caseloads of specialized services adult therapy staff based on emergent needs. Coordinate and participate in activities of the Mobile Sensory Space as appropriate. Develop and maintain relationships with community partners including but not limited to public school districts, private provider agencies and vendors. Monitor implementation and success of services delivered by specialized services therapists through analysis of programmatic, productivity and outcome data. Routinely collaborate with Support Administration and Behavioral Health staff to implement, monitor and improve services for individuals with complex needs. Maintain and monitor data from the timekeeping system for specialized services therapy staff, including professional leave requests, absences and timecards. Manage staff mileage reimbursement requests. Participate in the recruitment and hiring process for specialized services therapy staff. Coordinate and oversee the support of individuals with complex and intense needs in Cuyahoga DD respite and ICF homes. Complete initial and ongoing training for PBS-CR and monitor the completion of initial and on-going training for department staff. Implement and monitor shadowing experiences of adult therapy students with Specialized Services therapy staff as directed by the Adult Therapy Manager. Coordinate adult therapy department meetings with Adult Therapy Manager. Co-arrange vendor presentation and clinical in-service opportunities for department. Participate in EITS Department work efforts related to agency committees, task forces or other initiatives as assigned. As directed, represent Cuyahoga DD in dealings with other state, regional and local agencies and organizations. As necessary, attend and participate in meetings, committees, conferences and make presentation on applicable topics. As directed, provide consultation services to management, administrative staff, and parents/guardians as part of general or specific training requests. SUPERVISORY DUTIES: Direct supervision of Specialized Services Therapy staff, Equipment Assistant and Sign Language Interpreter/Deaf Services Specialist. FANTASTIC BENEFITS: All newly hired employees in this position walk through the door earning: Hybrid work schedule with some flexibility. Over 40 paid days off a year, including holidays. A great government Pension through Ohio PERS. Major Medical insurance. Free Dental, Vision Life, and Temporary disability Insurance Professional Development Reimbursement each year. Membership dues reimbursement each year. Mileage Reimbursement at the IRS rate. Flexible Spending Account Tuition Reimbursement Annual Pay Increases, and so much more. If you would like a much more comprehensive look at the benefits package, click HERE to download a pdf with more detailed information. SALARY: The starting salary for Pay Schedule E is $61,538.00. The full salary range for all current employees in this pay schedule is $61,538 to $98,462. However, it is important to understand that the actual starting salary for a new hire into this position will be determined based on many factors including the breadth and depth of the knowledge, skills, education and experiences brought by the candidate. Also, it is Cuyahoga DD's intent to pay each employee a salary that is reasonable and competitive based on the market rate for the position, while also considering not only internal equity but also the budgetary constraints. The Cuyahoga DD recruits and retains outstanding individuals who are committed to our mission of supporting and empowering people with developmental disabilities to live, learn, work and play in the community. We seek to attract diverse staff who desire to inspire, to promote abilities and talents, to foster inclusion in all aspects of community life, and to hold themselves and others to high expectations. We hope you choose to join our team! Remote Work: Our positions are not 100'% remote. There is an onsite expectation for all of our positions. Although we may permit some remote work at home with hybrid work schedules for some of our positions, we do expect staff to be able to commute to our facilities in Cuyahoga County, Ohio on a regular basis. Travel between our four locations in Parma, Cleveland, and Highland Hills, Ohio is required. Qualifications Licensed as either a therapist, educator, nurse, social worker, counselor, etc. Degree in one of the therapy fields, special education, counseling, social work, or nursing, or related field. Minimum two years' experience in the direct supervision of employees preferred. Minimum one year experience providing or overseeing direct therapeutic interventions to individuals with complex needs. Training or experience in intellectual disabilities, developmental disabilities and appropriate treatment techniques preferred. Valid state of Ohio driver's license and continued maintenance of excellent driving record. Application Procedure: All applicants must apply ONLINE. Current Cuyahoga DD employees are required to upload at least a detailed letter of interest that outlines your interest in this position and highlights your qualifications for this position. External applicants are required to upload a resume that shows a detailed work history. This is important because this agency no longer requires that applicants complete an employment application. Therefore, the only way we will be able to review your employment history and ascertain your background and experience is through your resume. You are also encouraged to upload a cover letter that outlines your interest in this position. Resumes and letters are uploaded on your profile page once you apply for this position. Failure to provide a resume that outlines your work history will remove you from consideration. All candidates are asked to create an online profile and you may be asked to answer a series of questions. Immediately after applying, you will receive a confirmation of receipt by email. If you do not receive that email, check your spam folder. For any further questions about the application process, see the FAQ link below. Application Deadline: Open until filled. Equal Opportunity, Diversity, and Inclusion: The Cuyahoga County Board of DD is committed to treating every individual, family, employee, and applicant with dignity, respect and compassion regardless of a person's sex, ancestry, national original, race, color, age, religion, disability, military or veteran status, sexual orientation, gender identity/gender expression, genetic information, or social, economic or political affiliation. Compassion, trust, and mutual respect are at the core of our commitment to diversity and inclusion. The Cuyahoga County Board of DD fosters and promotes an inclusive environment that leverages the unique contributions of diverse individuals and organizations in all aspects of our work. We know that by bringing diverse individuals and viewpoints together we can collectively and more effectively create opportunities for a better life for the individuals we support. Diversity and inclusion are at the heart of what it means for people with developmental disabilities to live, learn, work, and play in the community. PRIVACY AND SECURITY NOTICE: By applying for positions with the Cuyahoga County Board of Developmental Disabilities you are accepting that you have reviewed and understand our Applicant Privacy and Security Notice provided by clicking HERE. - Individuals who may need assistance with the application process should contact Human Resources. - Questions about the application process? Review answers to our FAQs here: FAQS and How to Contact H.R. - All Job tentative offers are made with the understanding that prospective new employees pass a drug test and background check prior to being hired. Cuyahoga DD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Fullstack Developer with Strong Angular UI skills JD Must have Strong working experience in Languages: Angular 11 +, JavaScript, TypeScript, HTML, CSS, JSON, YAML, XML AWS Services: ECS/Fargate, ECR, SQS, SNS, Lambda, S3, Secret Managers, Parameter Store, Route53, Event Bridge, KMS Database: SQL , Aurora RDS, DynamoDB API: Restful API, Java, Spring, Spring Boot, Python Unit Testing: JUnit, JEST Logs & Monitoring: Splunk, CloudWatch, Dynatrace Good to have: DevOps: Gitlab/Terraform Test Automation: Selenium

Labcorp is seeking a Customer Service Support Team Lead to join our team in Santa Fe, NM. The Customer Service Support Team Lead provides support to all internal and external customers; instructing, mentoring, and training team members to develop robust departmental systems, policies, and procedures to sustain a high level of service. They lead by example and foster a continual improvement culture. Responsible for timely responses to escalations, client complaints and other assigned tasks. The Team Leader leads the customer service team to consistently exceed the customer's expectation and provides transparent communication and information. Work Schedule: Monday-Friday, with flexibility required between 6:00am and 5:00pm MT. Actual shift (e.g., 6am-3pm or 7am-4pm) will be determined based on business needs. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Salary Range: $27.50 - 32.00 Work Location: Remote based in US Job Responsibilities * Manages work assignments by distributing duties and updating responsibilities as needed * Supports leadership with coaching, training, and/or escalated situations * Creates and manages individual projects to support team goals * Act a liaison between Labcorp, the customer base and patients * Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet * Speak with customers in a courteous, friendly, and professional manner using protocol procedures * Inquire, clarify, and confirm customer requirements and understanding of the solution * Provide additional customer education and information as needed * Qualify and establish inbound new customers requesting Labcorp's products and services * Work in multiple databases to research complex issues and questions * Notify clients of test results in a timely and accurate manner * Review test forms for accuracy and report any discrepancies * Participate in activities designed to improve customer satisfaction and business performance * Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance Requirements * High School Diploma or GED equivalent required * Prior experience in a leadership role * 3+ years working in Women's Health and Genetics Client Services * Knowledge of Microsoft Office suite is required * Experience with Laboratory Information Systems is * Strong verbal and written communication skills and excellent ability to listen and respond * Must be courteous with strong customer service orientation * Excellent multitasking abilities required * Strong flexibility and the ability to manage and adapt to changing priorities quickly * Bilingual in English and Spanish highly desirable If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Customer Service Team Lead - Night Shift Full-time, Hourly Department: Operations Reports to: Customer Service Manager Hybrid (combo of in-office and remote) We're constantly developing new and creative ways to solve the industry's most complex problems. Our enterprise software solutions run the gamut of Information Technology Services-from payment processing, to prepaid wireless activations, to mobile and web app development. For the past 10+ years our originality attracts the most outstanding and innovative thinkers- allowing us to develop new and creative approaches while growing as the industry leader. Are you a passionate professional, ready to make changes in the tech world? Join our team today T-CETRA is looking for a Customer Service team Lead. The successful candidate will have the opportunity to provide leadership for day-to-day processes. Design, test, implement and monitor any new processes and procedures. Including: Monitor phone, activation, email inboxes, and ticket queues Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers Answer escalated calls from Merchants and Master Agents Analyze customer's needs, troubleshoot technical issues and provide appropriate solution Team Management Responsible to assist in meeting team goal service levels Live monitoring of CSR phone calls Develop and maintain a good relationship with customers, Master Agents and employees Assist in CSR inquires Escalate tickets to IT, Product, UI/UX, Sales, and Product Management Other duties as assigned Minimum Qualifications: Associate degree or equivalent experience. Ability to multi-task and work under pressure Strong technical and computer skills Ability to work directly with upper management Patient and passionate personality Communication skills Ability to work in a fast-paced environment Professional attitude towards customers and direct reports. Fluency in Spanish a bonus Why Should You Apply? Paid Time Off Comprehensive Medical, Vision and Dental Matching 401k up to 4% FMLA and Life Insurance Tuition Reimbursement Wellness Program Employee Growth and Development Reimbursement Program Discounted Rates for Multiple Handsets and Prepaid Wireless Rates Beautiful nearby walking paths and park Fun, value centered work atmosphere Flexible work environment T-CETRA provides employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, marital status, age, genetic information, disability, veteran-status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within T-CETRA. To create a safe and positive environment for employees, all applicants must perform a pre-employment drug screen and background check.

Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are looking for a customer-focused Guest Service Supervisor to join our team! As the Guest Service Supervisor, you will greet customers as they arrive, assist them with checking in and out, and handle front desk operations. You will also ensure that the front desk staff you supervise provide guests with exceptional customer service and a positive experience with our hotel. The ideal candidate has previous hospitality experience, a knack for building rapport with guests, and a passion for providing exceptional customer service. Responsibilities: Supervise front desk staff Respond to guest concerns and resolve them appropriately Coordinate with other departments within the hotel to ensure guest satisfaction Anticipate the needs of guests and build rapport Uphold the highest standards of cleanliness, sanitation, safety, and conduct Maintain accurate records of registration and payment information Qualifications: High school diploma/GED required Familiarity with hospitality industry standards Knowledge of front desk operations and procedures Proficient in English; knowledge of other languages is a plus Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations Ability to demonstrate genuine care for customers and employees Ability to work in a fast-paced environment