Guest services leader jobs near me - 1,147 jobs

A growing cannabis review site in Washington, DC, seeks a passionate sales hunter to lead sales efforts in the cannabis marketplace. This mostly remote role requires local travel to meet clients and develop strategies for growth. Ideal candidates will have proven sales experience and a strong knowledge of cannabis. Join a dynamic team and help expand business opportunities in a fast-paced environment. #J-18808-Ljbffr

Join Businessolver, where we redefine excellence in benefits administration and client service. We're looking for a Client Services Lead with a strong background in account management to be the driving force behind our client relationships. You'll be the everyday hero, ensuring our clients receive the Businessolver experience with a seriously delightful touch. If you're a passionate professional who thrives on delivering exceptional service, we want you on our team! This is a 100% work-from-home opportunity! NOW OFFERING A $10K Sign-on Bonus for Candidates Who Apply Prior to 12/31/2025*. * Selected candidates must have a start date within Q1 of 2026. The Role: Act as the primary liaison between our clients and production teams, ensuring clear communication of goals, objectives, and timelines. Conduct and manage client calls and provide comprehensive new client administrator training. Maintain all client documentation, including Standard Operating Procedures and process-related materials. Stay updated on product releases, updates, and system functionalities through ongoing educational opportunities. Collaborate with clients on product updates and provide consultation as needed, partnering closely with the Client Success Leader. Deliver clear communication on system functionalities, industry news, project initiatives, and resolution activities. Drive continuous improvement in service delivery across all teams to maintain high-quality service standards. Coordinate Annual Enrollment activities and proactively engage clients and internal teams on any open items. Participate in sales finalist meetings and assist the sales team during prospect visits and services presentations. Identify trends and training needs in partnership with internal teams, providing support and expertise to the Service Center team. Above all, ensure our clients love us... a lot! What You Bring: Preferably a college degree (or equivalent). 5+ years of experience working directly with clients in the employee benefits/benefit administration industry. Strong project management experience, especially with technology projects, is highly advantageous. In-depth understanding of benefit administration and employee benefit programs, and their industry impact. Comfortable with technology and adept at navigating systems. Ability to troubleshoot issues and navigate Human Capital Management and/or Benefits Administration Systems. Experience with Human Resources and HRIS/payroll systems is beneficial. Excellent relationship management, project management, and analytical skills. Ability to lead client meetings, deliver presentations, and build strong relationships. Consultative communication style, providing clients with market insights and tailored solutions. Proven ability to collaborate across functional areas to ensure a seamless customer experience. Resilience under pressure, particularly during busy periods, with a knack for bringing order to chaos. Resourceful problem solver, adept at finding solutions collaboratively. Tech-savvy with a willingness to learn new technology and effectively communicate technical concepts to clients. Availability to travel up to 10%. Join us at Businessolver, where your expertise and passion for client service will make a real impact. Apply now to be part of our dynamic team! The pay range for this position is 70K to 100K per year (pay to be determined by the applicant's education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges). This role is eligible to participate in the quarterly bonus incentive plan. #LI-HH1

A leading financial institution is seeking a Branch Manager to lead a team in Washington, DC. The role involves managing branch sales and service, nurturing staff performance, and executing business strategies to increase customer loyalty. Candidates should have 5-8 years of relevant experience, ideally in banking, with strong management, analytical, and communication skills. This full-time position offers a competitive salary and comprehensive benefits including medical, dental, and retirement plans. #J-18808-Ljbffr

A premier executive search firm is seeking a Director of Federal Sales to lead client engagement in the U.S. federal agency market. Candidates should have over 7 years of federal sales experience with a successful record in building relationships and achieving revenue targets. This role involves developing sales strategies, managing a team, and navigating the federal procurement process. It's a chance to make a substantial impact with innovative technology. #J-18808-Ljbffr

We are looking to bring on a high-energy sales professional who can work with new and existing customer to help them navigate the daunting space of keeping employee and user data and identities safe, and to come up with strategies to modernize their digital identity. WhoIAMis a digital identity management, and Azure Active Directory systems integration company based in Bellevue, Washington. We provide enterprise customers with custom-built biometric and other tailored authentication implementations for their users and employees and have been behind the digital identity deployments of several household brand-names. We are looking to bring on a high-energy sales professional who can work with new and existing customers to help them navigate the daunting space of keeping employee and user data and identities safe and to come up with strategies to modernize their digital identity. What You Will Be Doing Develop a strong pipeline to meet, present and close accounts Develop strong relationships with key accounts Identify new markets and applications for our identity solutions Develop and implement regional strategies, targets, and vertical market sales teams and channels. Achieve revenue goals put in place by the company Participate in educational opportunities, read professional publications, maintain personal networks and participate in professional organizations Job Requirements More than 5 years of proven experience and knowledge in one or more of the following fields: cloud services, user identity, enterprise deployments, information security Experience interacting with engineering leaders and C-level executives at medium to large enterprises Ability to understand and speak credibly about complex authentication and consumer security concepts What's In It for You Vacation/PTO Medical Vision If you are a talented technical business developer with a track record of excellence, please apply today by sending us your resume at ************** ! Applicants must be authorized to work in the U.S. Full-service IAM for the world's most respected brands Our enterprise-level clients represent a diverse set of industries. However, the one thing they have in common is their commitment to ensuring they have the highest level of security and scalability. That's why they choose to work with us. Here are some of the main industries in which WhoIAM has deployed identity and security solutions: Get in touch with us We'd love to hear from you. Drop us a line if you'd like to discuss our work or would like to schedule a product demo. #J-18808-Ljbffr

A leading medical devices company seeks a Territory Sales Manager to manage the Maryland, DC, and Virginia territory. The ideal candidate will have a Bachelor's Degree and over 3 years of experience in medical device sales, demonstrating strong communication and customer relationship skills. The role involves extensive travel (>60%) and achieving sales targets while supporting customer education. This position offers a competitive salary and benefits package, aiming to improve the lives of people with laryngectomy and tracheostomy. #J-18808-Ljbffr

A leading technology company seeks a Senior Managing SAP Consultant to lead client-facing projects in the US. The ideal candidate will possess strong expertise in SAP S/4HANA and project management skills, helping clients integrate strategy and technology to improve profitability. The role involves delivering innovative solutions and managing high-performing teams. Candidates should have a minimum of 5 end-to-end SAP implementations, particularly in the Energy and Utilities sector, along with familiarity with AI and cybersecurity principles, ensuring impactful outcomes for clients. #J-18808-Ljbffr

A technology company based in San Francisco seeks a Sales & Customer Success Enablement Manager to enhance its sales team's performance. The role involves creating impactful training programs and sales content, leveraging a strong understanding of sales methodologies. Candidates should have 5-7 years of relevant experience in a B2B SaaS environment and a Bachelor's degree. The company offers a remote-first work atmosphere with competitive compensation, unlimited PTO, and wellness benefits. #J-18808-Ljbffr

A leading insurance technology firm in New York seeks a P&C Insurance Sales Team Lead to drive revenue and manage a remote call center team. This role requires over 3 years of experience and expertise in insurance. The ideal candidate will coach agents, analyze performance data, and enhance internal processes for operational success. Enjoy a fully remote position with benefits like competitive pay, flexible vacation, and comprehensive health coverage. If you want to make a meaningful impact, consider joining this innovative team. #J-18808-Ljbffr

A leading content delivery network provider is seeking a Director of CDN Sales to lead their remote sales organization. This role involves managing teams across new business acquisition, onboarding, and customer success to drive revenue growth. The ideal candidate has over 5 years of B2B technology sales leadership experience and a strong background in CDN or cloud services. Competitive salary and comprehensive benefits offered, with a remote working environment. #J-18808-Ljbffr

A health services provider is looking for a results-driven health plan sales leader to drive sales of its products while managing client relationships and educating them on solutions. This remote position allows flexible candidate location in the U.S. up to 50% travel required. Candidates must have extensive experience in Medicare and Medicaid sales, a proven track record in new market development, and the ability to develop effective sales strategies to meet targets. Competitive compensation is provided. #J-18808-Ljbffr

A leading global manufacturer of specialized vehicles is seeking a Territory Sales Manager for DC, Maryland, and Virginia. The role involves developing customer relationships, meeting sales targets, and educating customers on product advantages. Candidates should have a bachelor's degree in a related field and preferably previous sales experience. Competitive compensation and benefits are offered, with annual pay ranging from $57,600 to $107,000. #J-18808-Ljbffr

ID 2025-1442 Remote No JOB TITLE: Service Desk Lead GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), a component of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with additional training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on reliable, secure, and efficient IT systems and user support across its nationwide infrastructure. This program provides comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) to sustain FLETC's mission. The Service Desk Lead will play a vital role in managing user support operations, ensuring timely and effective issue resolution, and maintaining high levels of customer satisfaction across all FLETC locations. Position Summary: The Service Desk Lead will oversee the day-to-day operations of the IT Service Desk, providing leadership, coordination, and technical guidance to ensure efficient incident management and resolution. This position requires hands-on experience with ITIL-based service delivery, industry-standard ticketing tools, and a strong customer service orientation to support FLETC's diverse user community. The successful candidate will bring a blend of technical expertise, leadership experience, and a collaborative approach to drive service excellence and continuous improvement across IT support operations. Responsibilities RESPONSIBILITIES: Lead and manage Service Desk operations to ensure prompt, professional, and effective IT support for all users across FLETC facilities. Oversee the use and configuration of ITIL-based Service Desk ticket management systems, such as Ivanti HEAT, to track, monitor, and report on service requests and incidents. Provide technical guidance and mentorship to Service Desk staff, ensuring adherence to best practices and performance standards. Coordinate with other IT teams, vendors, and stakeholders to escalate and resolve complex technical issues. Develop, document, and implement standard operating procedures (SOPs) and service level agreements (SLAs) to ensure consistent service delivery. Monitor ticket queues, performance metrics, and customer feedback to identify trends and drive process improvements. Support IT projects by providing input on user impact, communication strategies, and service transition planning. Promote a culture of customer service excellence, accountability, and teamwork within the Service Desk environment. Qualifications REQUIRED: Bachelor's degree in Information Systems, Computer Science, Computer Engineering, or a related field, or equivalent experience. Minimum of 5 years of detailed experience in Help Desk or Service Desk operations. Minimum of 5 years of experience in IT operations, support, or management services. Hands-on experience implementing ITIL-based service management methods and using recognized Service Desk ticketing systems (e.g., Ivanti HEAT). Strong organizational, communication, and problem-solving skills. Proven ability to lead and motivate a team in a fast-paced technical environment. Ability to obtain a USCIS Public Trust security clearance. DESIRED: HDI, ITIL, and/or Project Management (PMP) certifications. Demonstrated experience managing enterprise-level Service Desk environments supporting federal or large-scale organizations. Experience implementing service improvement initiatives, performance metrics, and end-user satisfaction programs Commitment to continuous improvement and professional development within IT service management disciplines WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.

A leading cloud security company is seeking a Territory Sales Manager for the Washington area. The ideal candidate will have over four years of direct sales experience, preferably in cybersecurity or SaaS solutions, and a strong track record of exceeding sales quotas. Responsibilities include prospecting new accounts, developing sales strategies, and collaborating with channel partners. This role offers an opportunity to make a significant impact in the fast-evolving cloud security landscape. Join us to redefine enterprise security! #J-18808-Ljbffr

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Summary: Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback. Responsibilities Include 1. Work in a Team Environment a. Support a respectful team environment b. Communicate shift priorities, goals and results with team members c. Support the training of crew members as requested d. Provide coaching and feedback to crew members 2. Maintain Operational Excellence a. Create and maintain a guest first culture in the restaurant b. Resolve guest issues c. Ensure Brand standards, recipes, and systems are executed d. Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws 3. Drive Profitability a. Drive sales goals and results b. Execute restaurant standards and marketing initiatives c. Manage cash over/short during shift d. Ensure all products are prepared according to Brand standards Skills/Qualifications Fluent in English Restaurant, retail, or supervisory experience Math and writing skills Basic computer skills High School diploma or equivalent, preferred Competencies 1. Guest Focus a. Understands and exceeds guest expectations, needs and requirements b. Develops and maintains guest relationships c. Displays a sense of urgency with guests d. Seeks ways to improve guest satisfaction; asks questions, commits to follow-through e. Resolves guest concerns by following Brand recommended guest recovery process 2. Passion for Results a. Sets and maintains high standards for self and others, acts as a role model b. Consistently meets or exceeds goals c. Contributes to the overall team performance; understands how his/her role relates to others 3. Problem Solving and Decision Making a. Identifies and resolves issues and problems b. Uses information at hand to make decisions and solve problems; includes others when necessary 4. Interpersonal Relationships & Influence a. Develops and maintains relationships with team b. Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

A leading power solutions company is seeking a Territory Sales Manager based in the Boston area. The role involves expanding sales through consultative selling, managing customer expectations, and recruiting new customers. The ideal candidate will have at least three years of experience in sales, particularly in outdoor power equipment. Strong organizational and communication skills are essential. The position requires up to 50% travel and a valid driver's license. #J-18808-Ljbffr

A leading tech company is seeking a Senior Sales Compensation Manager to enhance their operations in Seattle, WA. This remote role requires 10-15 years of experience in sales compensation, strong communication skills, and an ability to drive process improvements. Join a dynamic team and contribute to shaping compensation strategies that align with company objectives. The annual base salary ranges from $130,480 to $186,400, with competitive total compensation and benefits. #J-18808-Ljbffr

A major hotel franchisor is seeking a Leisure Sales Director to drive sales in the Americas. This role requires 5-7 years of sales management experience, preferably in hospitality or travel, with a proven track record of achieving large revenue targets. The ideal candidate will possess strong analytical skills, be proficient in Salesforce and Tableau, and be ready for travel. The compensation includes a salary range of $102,345 - $124,207 annually plus commission through a sales incentive plan. #J-18808-Ljbffr

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference . Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction Salary offers are based on information contained within the application and any attachments (licenses, certifications, etc.). Please ensure your profile and resume are up to date with all experience, education, and skills you wish to be considered. Loudoun County Parks, Recreation & Community Services (PRCS) is CAPRA accredited, and an award-winning agency dedicated to connecting all communities through exceptional people, parks, and programs. We are a team of talented professionals committed to excellence and driven by results and customer relationships. Our goal is to make Loudoun the community of choice through outstanding experiences while promoting diversity, equity, inclusion, and accessibility. We celebrate the strengths of individuals and collaborate to deliver programs and community services that provide social, personal, economic, and environmental benefits to last a lifetime. Come be part of something that matters! Job Summary We have immediate openings for a Manager on Duty. We are seeking enthusiastic individuals who deliver superior guest experiences, have good communication skills, and are self-motivated. Successful candidates must be detail-oriented, able to follow instructions, and self-motivated. If you join us, you will employ your unique skills to do important and meaningful work critical to our community's needs. PRCS serves a diverse population, including but not limited to youth, adults, participants with special needs, and senior adults. We are currently hiring for the following location(s): * Ashburn Recreation & Community Center, Ashburn, VA * Claude Moore Recreation & Community Center, Sterling, VA * Dulles South Recreation & Community Center, South Riding, VA * The Lodge at Hal & Berni Hanson Regional Park, Aldie, VA Responsibilities include, but are not limited to: * General supervision of the facility, day-to-day operations and service standards. * Assist in the recruiting, hiring, training, and supervising of staff. * Participate and oversee facility maintenance, and the set up/take down of programs, and special events. * Use automated systems to create and process reports, inventories, rentals, and cash handling, among other clerical and administrative tasks. * Prioritizing the health, safety, and customer service standards for all our external and internal customers and overseeing contractual compliance of events and use of amenities. * Assisting in staff meetings and events in addition to promoting a professional environment across teams. * May perform other essential job functions specific to the position and department assignment. *Schedule may vary by location, and special events, primarily between the times of 5:00 am to 10:00 pm* Minimum Qualifications High school diploma or equivalent; one (1) year of related experience in parks, recreation, or facility management with at least six (6) months of experience in a task supervision, team lead, or formal supervisory capacity; or equivalent combination of education and experience. Preferred Qualifications: * Must be able to stand for extended periods and lift up to 50 lbs occasionally. Job Contingencies and Special Requirements Must undergo criminal, credit, DMV, and Child Protective Services (CPS) background checks. Maintain a valid driver's license and good driving record (driving records may be reviewed annually for continued qualification). First Aid/CPR certifications prior to hire or immediately upon hire.