There is more than meets the eye when it comes to being a guest services manager. For example, did you know that they make an average of $23.14 an hour? That's $48,133 a year!
There are certain skills that many guest services managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, leadership skills and communication skills.
When it comes to the most important skills required to be a guest services manager, we found that a lot of resumes listed 16.1% of guest services managers included guest service, while 10.6% of resumes included guest rooms, and 6.5% of resumes included front desk operations. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the guest services manager job title. But what industry to start with? Most guest services managers actually find jobs in the hospitality and retail industries.
If you're interested in becoming a guest services manager, one of the first things to consider is how much education you need. We've determined that 48.3% of guest services managers have a bachelor's degree. In terms of higher education levels, we found that 8.3% of guest services managers have master's degrees. Even though most guest services managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a guest services manager. When we researched the most common majors for a guest services manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on guest services manager resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a guest services manager. In fact, many guest services manager jobs require experience in a role such as assistant manager. Meanwhile, many guest services managers also have previous career experience in roles such as guest service representative or front office manager.