Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Best guest services manager certifications
Guest services manager certifications allow job seekers to demonstrate their competency as an guest services manager to employers. However, not all guest services manager certifications provide the same value for job seekers.
The best certifications for a guest services manager are Food Safety Manager Certification, Certified Hospitality and Tourism Management Professional (CHTMP), and Certified Management Accountant (CMA).
Below is a list of the best guest services manager certifications. Obtaining an guest services manager certification will give you a leg up when you apply for jobs and increase your potential salary.
10 best certifications for guest services managers
| Rank | Guest services manager certification | Organization |
|---|---|---|
| 1 | Food Safety Manager Certification | NRSFP, FSMC |
| 2 | Certified Hospitality and Tourism Management Professional (CHTMP) | AHLAEI |
| 3 | Certified Management Accountant (CMA) | IMA |
| 4 | Certified Food Manager (CFM) | IFSEA, MCFE |
| 5 | Certified Guest Service Professional (CGSP) | AHLAEI |
| 6 | ServSafe Food Protection Manager Certification | National Rest... |
| 7 | Certified Manager Certification (CM) | ICPM |
| 8 | Certified Front Desk Manager (CFDM) | AHLAEI |
| 9 | Certified Revenue Management Executive (CRME) | HSMAI |
| 10 | Certified Aviation Manager (CAM) | NBAA |
10 best guest services manager certifications
1. Food Safety Manager Certification
The National Registry's Certified Food Safety Professional examination has been developed following the strictest test development procedures. The Certified Food Safety Manager examination is accredited by the American National Standards Institute using standards set by the Conference for Food Protection.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
2. Certified Hospitality and Tourism Management Professional (CHTMP)
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
3. Certified Management Accountant (CMA)
The CMA (Certified Management Accountant) is the advanced professional certification specifically designed to measure the accounting and financial management skills that drive business performance.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 1 year(s)
4. Certified Food Manager (CFM)
These certifications test beyond culinary skills, but rather, focus on the skills needed for the food service professional seeking a management and executive career. These certifications test your knowledge from basic cooking to menu design, management, human resources, accounting and marketing.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
5. Certified Guest Service Professional (CGSP)
The Certified Guest Service Professional (CGSP) designation provides recognition for those individuals who know how to deliver exceptional service by engaging with their guests and creating memorable experiences. Recognized worldwide, the CGSP designation is the highest acknowledgment of awarding-winning guest service for employees in the hospitality and tourism industry.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
6. ServSafe Food Protection Manager Certification
The ServSafe Food Protection Manager Certification is nationally recognized and accredited. ServSafe has always set the standard in food safety training and certification.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
7. Certified Manager Certification (CM)
The Certified Manager Animal Resources (CMAR) certification program is designed to raise competency and professionalism in the field of Animal Resources Management. The CMAR designation involves a series of four examinations: three exams arranged via an organization called the Institute for Certified Professional Managers (ICPM), and the Animal Resources Exam offered by AALAS. Obtaining the CMAR designation is a sign of professionalism in the field of animal resources management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required?
8. Certified Front Desk Manager (CFDM)
Today's successful front desk managers must have effective human resource skills and rooms management expertise as well as sound judgment and practical skills. They must keep pace with change, improve their knowledge, and share their experience with others. The Certified Front Desk Manager (CFDM) designation provides recognition for these skills.
- More than two years of education or training after high school required? No
- More than two years of work experience required? No
- Oral or written exam required? Yes
- Renewal required? Every 5 year(s)
9. Certified Revenue Management Executive (CRME)
Individuals working in revenue management in the hospitality industry, if they meet the minimum qualifications, can take pursue the Certified Revenue Management Executive certification, offering them a chance to confirm their knowledge, experience, and capabilities in their field. The CRME designation is recognition that you are: A professional in the field of revenue management and clearly conversant with its intricacies and importance; Competent to develop an infrastructure to support revenue management within the framework of an organization; Able to maximize revenue opportunities and optimize profits by managing revenue; Capable of making informed decisions to accept or reject pieces of business to meet overall organizational goals. Proficient at the art and science of revenue management.
- More than two years of education or training after high school required? No
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
10. Certified Aviation Manager (CAM)
NBAA's Certified Aviation Manager (CAM) Program identifies qualified professionals to lead flight departments and companies that use business aircraft. Join the ranks of esteemed aviation professionals who have already been recognized as Certified Aviation Managers and apply for the CAM Exam today.
- More than two years of education or training after high school required? Yes
- More than two years of work experience required? Yes
- Oral or written exam required? Yes
- Renewal required? Every 3 year(s)
What is the best certification for a guest services manager?
The best guest services manager certification is Food Safety Manager Certification. The Food Safety Manager Certification is awarded by the National Registry of Food Safety Professionals. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this guest services manager certification:
- To become a certified Food Safety Manager Certification, you need to pass the exam.
- Lucky you - certification doesn't require more than two years of work experience.
- Renew certification every 5 year.
What certifications can impact a guest services manager career and salary?
The Certified Revenue Management Executive certification will help you to secure a front office manager position, which will increase your pay and career trajectory. A front office manager's average salary is $51,005 whereas guest services managers make an average salary of $46,930.
The most common combination of guest services manager certifications include: Food Safety Manager Certification, Certified Hospitality and Tourism Management Professional (CHTMP), and Certified Management Accountant (CMA).
Online courses for guest services managers to earn certifications
1. Engaging in Service Innovation and Management
This course is the continuation of "Introduction to Service Innovation and Management". If you have not yet taken "Introduction to Service Innovation and Management", it is recommended that you complete that course prior to this course. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into service innovation and management. This course will give you tools to examine initial plans for healthcare service/process redesign. You will be...
2. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
3. SAP Customer Service (CS/SM) - Service Management module
Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...
4. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
5. Customer Service: 6 Keys To Exceptional Customer Service
Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...
6. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
7. Customer Service
How to Approach New Customers and Maintain Existing Ones...
8. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
9. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
10. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...
11. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
12. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
13. Customer Service Training: Dealing with Difficult Customers
Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...
14. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
15. The Customer: Build a Customer Service Strategy (BITE SIZE)
For you and your team to be successful in providing great customer service, start by putting your customer first...
16. Brilliant Customer Service: How to Impress your Customers!
Enhance your customer support and truly differentiate yourself from your competition!...
17. Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business...
18. Operational Risks Management ORM
Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...
19. Hotel Front Desk
Hotel Front Office Management and Operations...
20. Payroll Management
Use free UK payroll software to perform essential payroll management...