Guest services manager vs certified medical technician

The differences between guest services managers and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a guest services manager, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a guest services manager has an average salary of $46,930, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a guest services manager include reservations, excellent guest and front desk operations. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Guest services manager vs certified medical technician overview

	Guest Services Manager	Certified Medical Technician
Yearly salary	$46,930	$38,859
Hourly rate	$22.56	$18.68
Growth rate	6%	5%
Number of jobs	105,188	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 28%
Average age	47	44
Years of experience	6	12

What does a guest services manager do?

A guest services manager is responsible for managing guest needs and front desk operations, ensuring the highest customer satisfaction. Guest services managers monitor staff performance, develop strategies and services to maximize productivity, and drive more revenues and profitability. They also resolve guests' complaints, providing service replacements or payment refunds as needed. They ensure the safety and security of all the facilities and amenities, including inventories and stock supplies' adequacy. A guest services manager must have excellent communication and leadership skills to handle operations efficiently.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Guest services manager vs certified medical technician salary

Guest services managers and certified medical technicians have different pay scales, as shown below.

	Guest Services Manager	Certified Medical Technician
Average salary	$46,930	$38,859
Salary range	Between $34,000 And $63,000	Between $28,000 And $53,000
Highest paying City	New York, NY	Denton, TX
Highest paying state	New York	Alaska
Best paying company	InterContinental Hotels Group Resources, Inc.	Favorite Healthcare Staffing
Best paying industry	Hospitality	Health Care

Differences between guest services manager and certified medical technician education

There are a few differences between a guest services manager and a certified medical technician in terms of educational background:

	Guest Services Manager	Certified Medical Technician
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	Cornell University	University of Connecticut

Guest services manager vs certified medical technician demographics

Here are the differences between guest services managers' and certified medical technicians' demographics:

	Guest Services Manager	Certified Medical Technician
Average age	47	44
Gender ratio	Male, 44.0% Female, 56.0%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 61.1% American Indian and Alaska Native, 0.6%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	8%

Differences between guest services manager and certified medical technician duties and responsibilities

Guest services manager example responsibilities.

Maintain, troubleshoot, and manage the hotel's property management systems (PMS) and other computer networks and software.
Manage Sarbanes-Oxley application compliance requirements.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop VIP recognition program to create lasting memories with the resorts group and leisure VIPs.
Full knowledge of resorts' rooms and venues.
Ensure compliance with Sarbanes-Oxley by complying with internal audit requests.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Guest services manager vs certified medical technician skills

Common guest services manager skills

Reservations, 13%
Excellent Guest, 9%
Front Desk Operations, 7%
Payroll, 6%
Guest Satisfaction, 4%
Cleanliness, 4%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Guest Services Manager vs Certified Medical Technician

Updated January 8, 2025

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