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Guest services manager salary
Average guest services manager salary
$46,930
Understanding Guest Services Manager Salaries
The role of a Guest Services Manager is crucial in ensuring customer satisfaction and operational efficiency within hospitality and service industries. As of October 2025, the average salary for this position is $46,930 per year, translating to approximately $23 per hour. Salaries can vary significantly based on experience, with entry-level positions starting lower, while seasoned professionals may command higher wages.
Geographical location also plays a vital role in salary variations. States known for a robust hospitality sector, such as California and New York, typically offer higher compensation. In addition, industry type, such as luxury hotels versus budget accommodations, can influence pay scales.
Job seekers can utilize this salary information to negotiate effectively during the hiring process. Understanding the average pay within their region and industry can empower candidates to approach potential employers with confidence. Resources like Zippia provide valuable salary insights, helping individuals align their expectations with market standards.
Explore Opportunities
For those interested in pursuing a career as a Guest Services Manager, it’s essential to consider factors that contribute to higher salaries, such as specialized training and certifications. Additionally, gaining experience in customer service roles can pave the way for advancement in this competitive field.
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Where can a Guest Services Manager earn more?
Guest services manager salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level guest services manager | $34,200 | $16.43 |
| Mid-level guest services manager | $39,400 | $18.94 |
| Senior-level guest services manager | $57,100 | $27.47 |
Guest services manager salary estimates from across the web
Average guest services manager salary by state
The highest-paying states for guest services managers are New York, Oregon, and Washington. The lowest average guest services manager salary states are Indiana, Ohio, and Arkansas.
- State view
- County view
Highest paying states for guest services managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Rhode Island | $56,543 | $27.18 |
| 2 | Washington | $57,003 | $27.41 |
| 3 | New Hampshire | $53,978 | $25.95 |
| 4 | New York | $59,877 | $28.79 |
| 5 | New Jersey | $56,983 | $27.40 |
| 6 | Oregon | $57,651 | $27.72 |
| 7 | Massachusetts | $54,215 | $26.06 |
| 8 | Nevada | $46,663 | $22.43 |
| 9 | California | $52,669 | $25.32 |
| 10 | Connecticut | $47,993 | $23.07 |
| 11 | Idaho | $51,087 | $24.56 |
| 12 | District of Columbia | $50,725 | $24.39 |
| 13 | Missouri | $46,262 | $22.24 |
| 14 | Utah | $45,295 | $21.78 |
| 15 | Minnesota | $44,434 | $21.36 |
| 16 | Colorado | $47,807 | $22.98 |
| 17 | New Mexico | $49,764 | $23.93 |
| 18 | Hawaii | $49,156 | $23.63 |
| 19 | North Carolina | $44,674 | $21.48 |
| 20 | South Dakota | $48,264 | $23.20 |
| 21 | Arizona | $43,338 | $20.84 |
| 22 | South Carolina | $45,321 | $21.79 |
| 23 | Oklahoma | $47,664 | $22.92 |
| 24 | Kansas | $44,899 | $21.59 |
| 25 | Wisconsin | $42,315 | $20.34 |
| 26 | Florida | $42,911 | $20.63 |
| 27 | Alaska | $45,177 | $21.72 |
| 28 | Louisiana | $43,681 | $21.00 |
| 29 | Illinois | $42,114 | $20.25 |
| 30 | Pennsylvania | $42,959 | $20.65 |
| 31 | Texas | $42,710 | $20.53 |
| 32 | Michigan | $40,886 | $19.66 |
| 33 | Delaware | $44,233 | $21.27 |
| 34 | Iowa | $38,224 | $18.38 |
| 35 | Maine | $40,760 | $19.60 |
| 36 | Maryland | $41,365 | $19.89 |
| 37 | Wyoming | $39,662 | $19.07 |
| 38 | Vermont | $41,193 | $19.80 |
| 39 | Georgia | $39,420 | $18.95 |
| 40 | Montana | $38,422 | $18.47 |
| 41 | Virginia | $41,358 | $19.88 |
| 42 | Tennessee | $38,510 | $18.51 |
| 43 | Alabama | $40,027 | $19.24 |
| 44 | North Dakota | $39,076 | $18.79 |
| 45 | Arkansas | $35,758 | $17.19 |
| 46 | Indiana | $36,826 | $17.70 |
| 47 | Ohio | $36,780 | $17.68 |
| 48 | Kentucky | $32,509 | $15.63 |
| 49 | Nebraska | $37,920 | $18.23 |
| 50 | West Virginia | $32,689 | $15.72 |
| 51 | Mississippi | $34,434 | $16.55 |
Highest paying cities for guest services managers
The highest-paying cities for guest services managers are New York, NY, Bend, OR, and Auburn, WA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $60,042 | $28.87 |
| 2 | Bend, OR | $57,513 | $27.65 |
| 3 | Auburn, WA | $57,125 | $27.46 |
| 4 | Boston, MA | $54,215 | $26.06 |
| 5 | Beverly Hills, CA | $52,499 | $25.24 |
| 6 | Washington, DC | $50,750 | $24.40 |
| 7 | Urban Honolulu, HI | $49,144 | $23.63 |
| 8 | Stamford, CT | $47,887 | $23.02 |
| 9 | Denver, CO | $47,843 | $23.00 |
| 10 | Las Vegas, NV | $46,650 | $22.43 |
| 11 | Washington, UT | $46,622 | $22.41 |
| 12 | Kansas City, MO | $46,505 | $22.36 |
| 13 | Hilton Head Island, SC | $45,440 | $21.85 |
| 14 | Raleigh, NC | $44,994 | $21.63 |
| 15 | Minneapolis, MN | $44,462 | $21.38 |
| 16 | Key West, FL | $43,805 | $21.06 |
| 17 | Philadelphia, PA | $43,305 | $20.82 |
| 18 | Austin, TX | $43,059 | $20.70 |
| 19 | Chicago, IL | $42,279 | $20.33 |
| 20 | Baltimore, MD | $41,594 | $20.00 |
Guest services manager salary details
A guest services manager's salary ranges from $34,000 a year at the 10th percentile to $63,000 at the 90th percentile.
What is a guest services manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $63,000 | $5,250 | $30 |
| 75th Percentile | $55,000 | $4,583 | $26 |
| Average | $46,930 | $3,911 | $23 |
| 25th Percentile | $40,000 | $3,333 | $19 |
| 10th Percentile | $34,000 | $2,833 | $16 |
Highest paying guest services manager jobs
The highest paying types of guest services managers are support manager, service office manager, and team manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Manager On Duty | $37,423 | $3,119 | $17.99 | 318,375 |
| Manager | $58,651 | $4,888 | $28.20 | 1,236,194 |
| Team Manager | $82,017 | $6,835 | $39.43 | 96,615 |
| Support Manager | $90,297 | $7,525 | $43.41 | 172,628 |
| Claims Manager | $73,369 | $6,114 | $35.27 | 30,302 |
| Customer Service Supervisor | $38,792 | $3,233 | $18.65 | 233,004 |
Top companies hiring guest services managers now:
Which companies pay guest services managers the most?
Guest services manager salaries at InterContinental Hotels Group Resources, Inc. and Highgate Hotels are the highest-paying according to our most recent salary estimates. In addition, the average guest services manager salary at companies like Hilton Grand Vacations and Shamin Hotels are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | InterContinental Hotels Group Resources, Inc. | $52,908 | $25.44 |
| 2 | Highgate Hotels | $51,821 | $24.91 |
| 3 | Hilton Grand Vacations | $51,814 | $24.91 |
| 4 | Shamin Hotels | $51,782 | $24.90 |
| 5 | Hyatt Hotels | $51,709 | $24.86 |
| 6 | Four Seasons Hotels and Resorts | $51,699 | $24.86 |
| 7 | Kimpton Hotels & Restaurants | $51,627 | $24.82 |
| 8 | Hersha Hospitality | $51,599 | $24.81 |
| 9 | Wyndham Vacation Ownership | $51,552 | $24.78 |
| 10 | Montage Hotels & Resorts | $51,495 | $24.76 |
| 11 | Wyndham Hotels & Resorts | $51,382 | $24.70 |
| 12 | Viceroy Hotel Group | $51,302 | $24.66 |
| 13 | Ilitch Holdings | $51,294 | $24.66 |
| 14 | St. Regis Aspen Resort | $51,072 | $24.55 |
| 15 | InterContinental Miami | $50,924 | $24.48 |
| 16 | Hilton | $50,804 | $24.43 |
| 17 | Sage Hospitality Group | $50,797 | $24.42 |
| 18 | The Little America Hotel | $50,794 | $24.42 |
| 19 | Calistoga Ranch | $50,688 | $24.37 |
| 20 | Interstate Hotels LLC | $50,630 | $24.34 |
Wage gap by gender, race and education
Guest services manager salary trends
The average guest services manager salary has risen by $7,740 over the last ten years. In 2014, the average guest services manager earned $39,190 annually, but today, they earn $46,930 a year. That works out to a 8% change in pay for guest services managers over the last decade.
Compare guest services manager salaries for cities or states with the national average over time.
Average guest services manager salary over time
Compare guest services manager salaries for individual cities or states with the national average.
Guest services manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $46,900 | $22.56 | +3.1% |
| 2024 | $45,500 | $21.86 | +1.4% |
| 2023 | $44,800 | $21.54 | +1.3% |
| 2022 | $44,200 | $21.25 | +1.3% |
| 2021 | $43,600 | $20.98 | +3.1% |
Recently added guest services manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Outrigger Resorts | Guest Services Overnight Manager | Kaanapali, HI | 06/30/2025 | $65,000 |
| Parking Management Company | Valet Guest Service Manager | Nashville, TN | 06/28/2025 | $45,000 |
| Breckenridge Grand Vacations | Assistant Guest Services Manager DOE | Breckenridge, CO | 06/28/2025 | $58,760 |
| F1 Arcade | Guest Experience Manager | Denver, CO | 06/28/2025 | $80,000 |
| Marriott International | Guest Services Manager | Lahaina, HI | 06/27/2025 | $83,000 |
| Coborn's | Guest Services Manager | Sturgeon Bay, WI | 06/27/2025 | $33,392 |
| Coborn's | Guest Services Manager | Moorhead, MN | 06/27/2025 | $35,479 |
| The Glen | Guest Service Manager | Gorham, NH | 06/27/2025 | $58,000 |
| GSO | Assistant Guest Service Manager | Saratoga Springs, NY | 06/26/2025 | $41,072 |
| Pebble Beach Resorts | Assistant Guest Services Manager | Pacific Grove, CA | 06/26/2025 | $74,000 |
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