Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Job outlook for guest services managers in the United States
Guest services manager job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected guest services manager job growth rate is 6% from 2018-2028.
About 189,200 new jobs for guest services managers are projected over the next decade.
Guest services manager salaries have increased 8% for guest services managers in the last 5 years.
There are over 42,590 guest services managers currently employed in the United States.
There are 105,188 active guest services manager job openings in the US.
The average guest services manager salary is $46,930.
Are guest services manager jobs in demand?
Guest services manager job and salary trends over time
Guest services manager jobs over time
Guest services manager job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 42,590 | 0.01% |
| 2020 | 42,107 | 0.01% |
| 2019 | 43,895 | 0.01% |
| 2018 | 43,591 | 0.01% |
| 2017 | 43,025 | 0.01% |
Average guest services manager salary over time
Guest services manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $46,930 | $22.56 | +3.2% |
| 2025 | $45,460 | $21.86 | +1.5% |
| 2024 | $44,810 | $21.54 | +1.4% |
| 2023 | $44,208 | $21.25 | +1.3% |
| 2022 | $43,630 | $20.98 | +3.2% |
Guest services manager jobs by state
Most common states for guest services managers
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 480 | 69% |
| 2 | Minnesota | 5,576,606 | 1,638 | 29% |
| 3 | New Hampshire | 1,342,795 | 370 | 28% |
| 4 | Massachusetts | 6,859,819 | 1,789 | 26% |
| 5 | Iowa | 3,145,711 | 814 | 26% |
| 6 | Rhode Island | 1,059,639 | 263 | 25% |
| 7 | Montana | 1,050,493 | 227 | 22% |
| 8 | Illinois | 12,802,023 | 2,677 | 21% |
| 9 | Washington | 7,405,743 | 1,520 | 21% |
| 10 | Connecticut | 3,588,184 | 745 | 21% |
| 11 | Utah | 3,101,833 | 643 | 21% |
| 12 | Alaska | 739,795 | 159 | 21% |
| 13 | Wisconsin | 5,795,483 | 1,161 | 20% |
| 14 | Colorado | 5,607,154 | 1,121 | 20% |
| 15 | Virginia | 8,470,020 | 1,620 | 19% |
| 16 | Missouri | 6,113,532 | 1,186 | 19% |
| 17 | Maryland | 6,052,177 | 1,158 | 19% |
| 18 | Delaware | 961,939 | 178 | 19% |
| 19 | Vermont | 623,657 | 119 | 19% |
| 20 | New Jersey | 9,005,644 | 1,608 | 18% |
Most common cities for guest services managers
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Aventura | 2 | 5% | $43,297 |
| 2 | Urban Honolulu | 9 | 3% | $49,144 |
| 3 | Carmel | 3 | 3% | $36,671 |
| 4 | Kissimmee | 2 | 3% | $42,557 |
| 5 | Alpharetta | 1 | 2% | $39,372 |
| 6 | Indianapolis | 5 | 1% | $36,588 |
| 7 | Charleston | 2 | 1% | $45,319 |
| 8 | Henderson | 2 | 1% | $46,582 |
| 9 | Arlington Heights | 1 | 1% | $42,375 |
| 10 | Atlanta | 2 | 0% | $39,417 |
| 11 | Charlotte | 2 | 0% | $44,364 |
| 12 | Anaheim | 1 | 0% | $52,255 |
| 13 | Anchorage | 1 | 0% | $45,294 |
Guest Services Manager job outlook: Expert opinions
Our panel of guest services manager experts
California Polytechnic State University-San Luis Obispo
University of Alaska Fairbanks
Centenary College of Louisiana
University of Arkansas at Little Rock
Informa Tech
What general advice would you give to a Guest Services Manager?
Yeqiang Lin Ph.D.: For a graduate beginning their career in the experience industry, it's crucial to be adaptable and proactive. The field highly values those who can anticipate customer needs and trends, create memorable experiences, and manage projects efficiently. Emphasize building strong interpersonal and digital communication skills, as these will be essential in networking and in managing diverse teams and clients.
What Guest Services Manager skills would you recommend for someone trying to advance their career?
Yeqiang Lin Ph.D.: In the next 3-5 years, skills in artificial intelligence, user experience design, and sustainable practice will become increasingly important in the experience industry. Proficiency in technology that enhances virtual and augmented realities will also be valuable, given the growing trend towards digital integration in creating immersive experiences.
What will help Guest Services Managers increase their earning potential?
Yeqiang Lin Ph.D.: To maximize salary potential early in your career, focus on gaining diverse experiences and specialized skills that are in high demand, such as digital marketing, data analytics, and experience design. Pursuing certifications in experience design and management and attending industry networking events can also elevate your visibility and desirability to potential employers.
What general advice would you give to a Guest Services Manager?
Jaunelle Celaire: Leadership - the world needs more of these; the ability to lead, craft and grow. Digital literacy - this world is definitely turning digital and virtual is the new trend. Emotional intelligence - there is a vast number of personalities in our world today; individuals grow and it is our job to stay emotionally connected, so we can operate more effectively.
What Guest Services Manager skills would you recommend for someone trying to advance their career?
Jaunelle Celaire: Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.
What will help Guest Services Managers increase their earning potential?
Jaunelle Celaire: 2. Leadership - the world needs more of these; the ability to lead, craft and grow. Digital literacy - this world is definitely turning digital and virtual is the new trend. Emotional intelligence - there is a vast number of personalities in our world today; individuals grow and it is our job to stay emotionally connected, so we can operate more effectively.
Dr. Barbara Davis
William J. Atkins DeanCentenary College of Louisiana
Frost School of Business
What experience really stands out on Guest Services Manager resumes?
Dr. Barbara Davis: Graduates participating in internships related to their areas of interest. Internships spanning more than one semester at the same firm stand out as well.
What skills stand out on Guest Services Manager resumes?
Dr. Timothy Edwards: Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.
What general advice would you give to a Guest Services Manager?
Andrew Gilliam: Searching for jobs is always intimidating, and this year provides many new reasons to be discouraged. However, based on research HDI conducted in July, 57% of support organizations are creating new positions or continuing to fill vacancies. Furthermore, 82% of organizations say it is likely they will continue working from home long-term. Many companies are opening their minds to hiring candidates who don't live near their offices. That's great news for anyone entering the job market!
When looking for work, the best thing an applicant can do is to think like a hiring manager. They're filling a position to meet their needs, not yours, so consider the context in which they're hiring. Right now, businesses are searching for applicants who can contribute to remote teams and support customers remotely. Experience with unified communications, mobile, cloud, and remote support technologies are in high demand. Additionally, organizations are changing how they work at a rapid pace. Understanding the fundamentals of knowledge management, enterprise service management, incident and problem management, and organizational communications will help candidates speak directly to prospective employers' challenges. Having a dedicated space and internet connectivity to enable working from home and a proven ability to work independently or remotely helps dissuade managers' fears of hiring remote candidates.
There are plenty of ways to build these skills and competencies, even without direct work experience. HDI offers numerous resources, many of them free, to expand your knowledge, including articles, webinars, toolkits, research, and virtual classroom training. Dedicating yourself to independent learning, experimenting in a home-lab, and networking at virtual industry events are fantastic ways to demonstrate your job-readiness.