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Become A Guest Services Team Leader

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Working As A Guest Services Team Leader

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $60,000

    Average Salary

Example Of What A Guest Services Team Leader does

  • Managed the front lanes, jewelry boat, guest services and electronics.
  • Helped drive sales profitably to achieve daily and weekly sales goals.
  • Resolve problems at service desk, electronics, jewelry, Starbucks, and Pizza Hut.
  • Maintain front end merchandising strategy to drive profitable sales.
  • Drive speed, opening check lanes to meet customer need, coach cashiers on speed.
  • Lead a class on coaching and corrective action steps and correspondence with HR.
  • Resolved guest complaints and issues.
  • Train new cashiers and Guest Service desk team members.
  • Cross-trained to work in Starbucks and as a pharmacy technician.
  • Follow company's guidelines for signs at check lanes and guest service areas.
  • Supervised and trained over 30 personnel.
  • Managed the front end of the store: customer service, The Food Avenue, registers, cash.
  • Exceeded personal sales goals and companies.
  • Job Responsibilities: Controlled the entire Front End of the store.
  • Assist in supervising Sales Floor Team Members.
  • Helped to ensure complete customer satisfaction.
  • Managed and coached cashiers, cart attendants and guest service desk.
  • Supervised the check lanes and food service areas.
  • Excelled at driving team to #1 in credit card sales.
  • Cross-trained in Food Services, Photo Lab, and Receiving.

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Guest Services Team Leader jobs

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Guest Services Team Leader Career Paths

Guest Services Team Leader
Team Leader Manager General Manager
Account Manager
5 Yearsyrs
Barista Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Sales Floor Team Leader Senior Team Lead Operations Manager
Branch Manager
6 Yearsyrs
Human Resources Team Leader Human Resources Manager Property Manager
District Manager
7 Yearsyrs
Operations Manager General Manager Account Executive
District Sales Manager
7 Yearsyrs
Asset Protection Lead Loss Prevention Specialist Office Manager
Finance Manager
7 Yearsyrs
Human Resources Assistant Program Coordinator Event Manager
Food And Beverage Manager
5 Yearsyrs
Senior Team Lead Operations Manager
General Manager
7 Yearsyrs
Human Resources Assistant Home Health Aid Night Auditor
Hotel Manager
5 Yearsyrs
Barista Office Manager Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Human Resources Team Leader Director Of Human Resources Assistant Vice President
Manager, Assistant Vice President
7 Yearsyrs
Operations Manager Branch Manager Account Manager
National Account Manager
8 Yearsyrs
Senior Team Lead Project Manager Construction Manager
Operations Manager
7 Yearsyrs
Sales Floor Team Leader Logistics Team Lead Logistics Manager
Plant Manager
11 Yearsyrs
Logistics Team Lead Senior Team Lead Project Manager
Quality Manager
11 Yearsyrs
General Manager Account Executive
Sales Manager
5 Yearsyrs
General Manager Account Manager
Senior Account Manager
7 Yearsyrs
Team Leader Supervisor Operations Manager
Territory Manager
7 Yearsyrs
Asset Protection Lead Loss Prevention Manager District Manager
Territory Sales Manager
7 Yearsyrs
Logistics Team Lead Logistics Manager Senior Project Manager
Vice President And Manager
10 Yearsyrs
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Guest Services Team Leader Demographics

Gender

  • Female

    62.5%
  • Male

    35.8%
  • Unknown

    1.7%

Ethnicity

  • White

    78.8%
  • Hispanic or Latino

    12.9%
  • Asian

    6.0%
  • Unknown

    1.7%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    65.2%
  • French

    4.5%
  • Hindi

    4.5%
  • Urdu

    3.4%
  • Portuguese

    2.2%
  • German

    2.2%
  • Korean

    2.2%
  • Arabic

    2.2%
  • Italian

    2.2%
  • Chinese

    1.1%
  • Mandarin

    1.1%
  • Greek

    1.1%
  • Vietnamese

    1.1%
  • Japanese

    1.1%
  • Dakota

    1.1%
  • Danish

    1.1%
  • Polish

    1.1%
  • Navajo

    1.1%
  • Hmong

    1.1%
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Guest Services Team Leader

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Guest Services Team Leader Education

Guest Services Team Leader

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Job type you want
Full Time
Part Time
Internship
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Top Skills for A Guest Services Team Leader

EntireFrontEndGuestServiceDeskSuperviseSalesFloorCreditCardSalesPhotoLabCartAttendantsCheckLanesCorrectiveActionTargetRedcardStarbucksFrontLanesFoodAvenueDriveSalesCustomerSatisfactionCustomerComplaintsPerformanceManagementProcessFoodServiceAreaGuestSatisfactionGuestServiceArea

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Top Guest Services Team Leader Skills

  1. Entire Front End
  2. Guest Service Desk
  3. Supervise
You can check out examples of real life uses of top skills on resumes here:
  • Managed the entire front end and lead successful teams by providing customers with first class service.
  • Managed all front end operations and departments including Checkout Lanes, Guest Service desk, Cart Attendants, and Photo Lab.
  • Hire, train and supervise a team that responds quickly to guests' needs, questions or issues.
  • Maintained the appearance and cleanliness of the cash registers, parking lot, and the sales floor to company brand standards.
  • Implemented new incentive programs and, as a result, successfully increased employee engagement and credit card sales.

Top Guest Services Team Leader Employers

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