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  • Assertive Community Treatment (ACT) Team Lead

    Integrated Services for Behavioral Health 3.2company rating

    Guest services team leader job in Chillicothe, OH

    We are seeking an Assertive Community Treatment (ACT) Team Lead! Ross County, OH is eligible for a sign-on bonus of $5,000!! Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services, working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. We are seeking a Team Leader for a newly established Assertive Community Treatment (ACT) team. The Team Leader plays a pivotal role in launching and sustaining the ACT model in accordance with the Dartmouth Assertive Community Treatment Scale (DACTS) fidelity standards. This role is 50% clinical, providing direct services to individuals with serious mental illness, and 50% administrative, offering leadership and operational support to a multidisciplinary team. This is a unique opportunity to help shape and lead a high-impact program that meets people where they are, supports recovery and independence, and fosters a culture of collaboration and excellence. The salary range for this position is $66,174.73 $83,280.00 based on Independent Licensure. Essential Functions: Provide direct, community-based clinical services to individuals with serious mental illness and co-occurring disorders, including assessment, treatment planning, medication support (if licensed), and crisis response. Lead daily team meetings, supervise clinical decision-making, and ensure team coordination and communication. Oversee fidelity to the ACT model as defined by DACTS, including staffing composition, caseload size, service delivery structure, and performance benchmarks. Support the recruitment, onboarding, and development of a high-functioning multidisciplinary ACT team, including community behavioral health workers, nurses, prescribers, and peer specialists. Monitor and manage team productivity, quality assurance, and documentation standards in compliance with Medicaid and other regulatory requirements. Serve as liaison with community partners, housing providers, hospitals, legal systems, and other key stakeholders. Facilitate staff development through reflective supervision, training, and ongoing performance feedback. Provide backup for team members as needed to ensure continuity of care and 24/7 coverage responsibilities. Participate in program evaluation, strategic planning, and grant or contract reporting.? Help expand services to neighboring counties as needed. Other duties as assigned. Minimum Requirements: Master's degree in Social Work, Counseling, Nursing, Psychology, or a related behavioral health field. Ohio licensure is required: LISW, LPCC, LIMFT, or licensed psychologist. At least three years of experience in behavioral health service delivery, including work with individuals with serious mental illness. Supervisory or team leadership experience preferred. Strong understanding of ACT principles and the DACTS fidelity model (or willingness to be trained). Demonstrated ability to lead diverse teams with empathy, accountability, and clear communication. Knowledge of local behavioral health systems, housing, legal systems, and social services. Valid driver's license, insurance, and reliable transportation required for community-based work. Ability to thrive in a fast-paced, evolving environment with startup responsibilities. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package. Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: *****************
    $66.2k-83.3k yearly 5d ago
  • Team Leader, Meat-1

    Market District

    Guest services team leader job in Columbus, OH

    Our Meat Team Leader manages the entire Meat Team and keeps it running like a well-oiled machine. Leaders are accountable for the operating performance of the department at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback - identify opportunities for development and coach for success. " Job Description Experience Required: Retail work experience or Store Leader recommendation; Meat Cutting Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer or other similar role; Successful performance as an in-store champion (e. g., safety, service, wellness) or similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record Education Desired: High school diploma or equivalent Certification or Licensing Required: Meat Cutting, Meat Processing or Meat Science Lifting Requirement: Up to 100 pounds Travel Required: None Age Requirement: At least 18 years of age Job Responsibilities Your principal, main, major or most important duty includes one or some combination of the following tasks: 1. interview, select and train Team Members; 2. direct the work of Team Members; 3. appraise Team Members' productivity and efficiency for the purpose of recommending promotions or other changes in status; 4. handle Team Member issues including, but not limited to complaints; 5. discipline Team Members; 6. plan the work; 7. distribute or assign the work among Team Members; 8. provide for the safety and security of Team Members or the store; 9. manage the budget for your department or location; 10. manage inventory for your department or location; or 11. monitor or implement compliance measures Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs. Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example. Identify strengths and opportunities of the team and think strategically when making moves and scheduling. Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset! Nurture an environment of inclusion and diversity, giving each Team Member a voice. Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products. Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product. Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink. Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward! Communicate with the merchandising team to ensure that promotions are properly communicated to Team Members and guests. Make innovative plans and suggestions to improve our business. Review and analyze both stores financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction. Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars. About Us At Giant Eagle Inc., we're more than just food. We're one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It's why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top workplaces for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our grocery Stores and through our Corporate office, we are working together to put food on shoppers' tables and smiles on their faces. We're always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
    $44k-88k yearly est. 4d ago
  • Sr. Director - Health Systems Liaisons - West Team Lead (REMOTE)

    Kaye/Bassman International

    Remote guest services team leader job

    Kaye/Bassman International is a leading executive search firm that has been filling roles for Pharma and Biotech clients for over 35 years. Our Medical Affairs search practice is led by Michael Pietrack, a leading Medical Affairs recruiter and the host of The Pharmaverse Podcast. In this short video, Michael introduces the role. Senior Director - Health Systems Liaisons - Team Lead West The fastest growing company in Pharma has a first-in-class product has had a successful launch and is well on its way to blockbuster status. They have multiple field teams in Medical Affairs, but it's the Health Systems team that is looking for a West Coast Manager. It's a Sr. Director level role, where you would be the front line lead for four Health Systems Liaisons that are calling on national and regional payers and GI Super Groups. The Executive Director of this team is beloved and has created a wonderful culture for this high-performing team. She is looking for someone who has lead Health System, Managed Care of HEOR field teams before, and she is looking for someone on the Western half of the US. She prefers a PharmD and would love someone that also has an MBA. So, if you're a proven people leader with a Health Systems expertise, please apply! Kaye/Bassman International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We believe that a diverse workforce enhances our ability to innovate and achieve our mission. We welcome applications from individuals of all backgrounds and experiences.
    $117k-172k yearly est. 2d ago
  • Maintenance Team Leader

    YMI Service Group

    Remote guest services team leader job

    Role Description This is a full-time remote opportunity for a Maintenance Team Leader. The Maintenance Team Leader will oversee the maintenance team, ensure the completion of preventive maintenance tasks, and manage daily operations related to equipment and overall maintenance. Responsibilities include planning, supervising, and evaluating maintenance activities, ensuring operational efficiency, and maintaining compliance with workplace safety standards. Qualifications Strong Supervisory Skills and experience managing maintenance teams. Experience in a production/manufacturing environment is a must CMMS experience required. Proficiency in Equipment Maintenance and Preventive Maintenance tasks to ensure operational efficiency. Experience with Maintenance Management and the ability to create and execute maintenance schedules. Operations Management skills, including the ability to optimize workflows and ensure adherence to safety protocols. Excellent problem-solving and organizational skills with attention to detail. Ability to work collaboratively and independently in a remote capacity. Knowledge of industry-specific tools and practices is a plus. Facilities Management, or a related field is preferred but not required. High School Diploma/GED required
    $34k-65k yearly est. 2d ago
  • Commercial Counsel Team Lead - Americas

    General Pump 4.1company rating

    Remote guest services team leader job

    About Us Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we're dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere. Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated. The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work. At G-P, we assist organizations in building exceptional global teams in days, not months-streamlining the hiring, onboarding, and management process to unlock growth potential for all. Globalization Partners LLC, with headquarters at 175 Federal St. 17 th Floor, Boston, MA 02110, has a full-time position (M-F, 8am-5pm) for Commercial Counsel Team Lead - Americas. Requirements: J.D. from an accredited U.S. law school, an active law license in a U.S. jurisdiction, and at least 24 months of experience in a commercial counsel position (must be at least 24 months of attorney experience supporting both sales and procurement with negotiation and administration of customer and vendor contracts, negotiating SaaS contracts, and providing legal advice and support for product development and compliance). Must have experience in performing the required job duties and demonstrate ability to perform them. Must perform work via telecommuting and during Pacific Time working hours. Job duties do not require travel. Duties include: Timely preparation, review, and negotiation of a high volume of contracts and other related documents, including but not limited to master services, consulting, license, SaaS, and customer and vendor agreements (sales and procurement). Independently and effectively negotiate master agreements with prospective customers, including leading telephone negotiations. Liaise with the business on contracts matters, including providing pragmatic and business-oriented assessment of contractual risk. Prepare and deliver trainings to the sales team and other internal groups to educate and inform teams on company policies and procedures. Monitor and advise stakeholders of contractual rights, obligations, and risks as they pertain to specific agreements and circumstances. Drive negotiation strategy, evaluate and advise on risk, and develop effective methods of mitigating risk through contractual terms using knowledge and understanding of the company's business model and product offerings. Utilize, navigate and work within contract management systems, including in maintaining life-cycle requirements, setting up training, and alerting internal clients to key contract dates and actions, and performing such other contract management functions. Analyze and revise contracts to ensure compliance with company policy, procedure, and relevant international law and regulations. Perform other contract-related activities and projects, as assigned. Provide legal advice and support on product development and compliance. Conduct corporate, compliance, and legal research. Assist with corporate work and other legal tasks, as needed. Coordinate and drive completion of commercial related projects and assorted other legal team projects to address the needs of a global, high-growth company. The annual gross base salary range for this position is $148,000 - $222,000 plus variable compensation. G-P. Global Made Possible. G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status. G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at ***************. Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information: G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate's background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate's specific record and the duties and requirements of the specific job.
    $148k-222k yearly Auto-Apply 16d ago
  • Client Service Desk Team Leader - Director

    Morgan Stanley 4.6company rating

    Guest services team leader job in Columbus, OH

    Company Profile Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Department Profile Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high-quality technology solutions and support functions to our internal end users as well as external clients. Our goal is to ensure all users across the firm can perform their job efficiently with minimal to no interruption. Position Description WS is seeking a technical team leader to help the lead and shape the service desk while adhering to the firm's core values. The ideal candidate will be a leader and functional owner, motivating and coaching their team with the goal of providing world class customer service. Job Description: Responsible for overseeing a team of service desk professionals supporting the internal and external Morgan Stanley population Serve as the functional owner of a technical client-facing service desk, overseeing data transfer protocols including login credential rotations, PGP key management, FTP/SFTP configuration, and ongoing system maintenance and administration Responsible for SLAs across multiple inventory streams, including call management, email correspondence, ticket aging and resolution, and real-time 24x7 system health monitoring Provide timely feedback, training, and coaching 50% of the time with a focus on driving efficiency of work execution while providing a world-class service experience Support interviewing and onboarding of top talent Conduct performance management to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements Drive growth and development of team members Qualifications: 3-5 years previous technical or customer service leadership experience Previous service desk experience Excellent problem-solving skills with passion for process improvement Passion for providing feedback & coaching Excellent written and oral communication skills Experience with financial service firms College degree or equivalent experience WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $82k-108k yearly est. Auto-Apply 1d ago
  • Lead, Game & UA Analytics - Client Services

    Xsolla

    Remote guest services team leader job

    ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. We're launching a client-facing analytics service that gives studios a free diagnostic and action plan. Typical outputs include 1-2 revenue-tied A/B tests, Live ops, UA recommendations, and useful benchmarks from similar titles. We will run funnel audits, help with product adoption, and tell a clear story for execs so teams can confidently ship changes. We also connect specialists on both sides to remove bottlenecks. Responsibilities Lead discovery and scope diagnostics that translate business goals into testable hypotheses Craft simple, exec-ready narratives non-analysts can rally behind Recommend and help launch high-leverage A/B tests and UA optimizations Partner with Game Data Analysts and Data/ETL engineers to keep data clean, secure, and well-defined Use genre benchmarks to contextualize results and capture repeatable wins Share market insights that inform future Xsolla products Qualifications 3-8+ years in game analytics with a track record of presenting to non-analysts Comfortable across UA, creatives, MMPs, monetization/live-ops, and payments conversion Solid SQL and BI literacy; you can validate metrics and sanity-check pipelines Experience designing and interpreting A/B tests Client-facing or consulting experience is a plus Deep understanding of SQL, Python, or R Nice to have Language coverage for key markets (Russian, Chinese, Korean; others welcome) Experience building benchmarks or productized analytics playbooks Data and tools We plug into the customer's stack (Snowflake, S3, Redshift, Azure; JSON/SQL) rather than replacing their BI We may use third-party sources like AppsFlyer, Adjust, GA/GA4, Unity Analytics, and Firebase Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we need. Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration:For the Operations Director - China position, we will conduct a background check that may include the following:Criminal history check Employment verification Education verification Credit history check Professional license verification Relevance to Job Responsibilities:The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data. Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact ******************. Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to ******************.
    $60k-103k yearly est. Auto-Apply 56d ago
  • Producing Team Lead, Mortgage Closing - West Coast

    Lower LLC 4.1company rating

    Remote guest services team leader job

    Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience. With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger. Job Description: We are a nationwide mortgage lender specializing in residential and commercial lending. The Producing Closing Team Lead works directly with the Closing Manager to manage the day-to-day functions of the Closing Department, while continuing to carry a pipeline of their own. The Team Lead will also work directly with the closing team members to assess and resolve loan level items. Work Location: Remote - West Coast Shift: 8:30am - 6:00pm PST Pay: $72,000 - $87,000 What you'll do: Maintain and close your own pipeline of loans while overseeing daily activities of the loan closing department. Lead and manage the closing team, ensuring operational efficiency, compliance with company, federal, state, investor, and regulatory guidelines, and outstanding customer service. Partner with Sales, Compliance, and other operational areas to align processes, resolve issues, and support business growth. Develop and implement policies, procedures, and new processes to improve efficiency, technology adoption, and scalability. Provide coaching, mentorship, and training to closers and operational staff; facilitate ongoing development programs to build team capability. Monitor performance, deliver feedback, and support talent development through both informal coaching and formal evaluation processes. Review, approve, and document exception conditions or non-routine actions; resolve complex or sensitive issues and provide research and resolution support to management. Prepare and deliver reports and performance insights to management and sales leadership as needed. Stay current on industry laws, regulations, and exceptions impacting loan closing functions. Who you are: Experienced closer with 3+ years of senior-level closing experience, including FHA, VA, Conventional, Jumbo, ARM, DPA/Bond, and HELOC/HELOAN loans (all required). Prior leadership experience with proven ability to mentor, coach, and motivate staff. Thorough knowledge of federal, investor, and bank regulations. Proficient with Encompass mortgage loan system, imaged-based loan document storage, Microsoft Office, and database reporting. Strong communicator with excellent verbal, written, and interpersonal skills. Analytical and detail-oriented, with strong problem-solving, time management, and organizational abilities. Comfortable implementing policies and procedures and collaborating across all levels of staff and management. High School Diploma or equivalent required. Why you'll love working at Lower: You'll be surrounded by talented, dedicated people who believe in the company's mission. You'll be able to shape the future of Lower's user experience. You'll join a locally and nationally recognized best place to work that values promotion from within. There is opportunity for professional growth and development. What you'll get: Extended benefit offerings including medical/dental/vision, life insurance short- and long-term disability, and parental leave Paid holidays and paid time off 401K with company match Discounts on home mortgage refinances or purchase Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $72k-87k yearly Auto-Apply 15d ago
  • Market Outlook Executive Leader

    GE Aerospace 4.8company rating

    Remote guest services team leader job

    GE Aerospace is seeking a Market Outlook Executive Leader to join our Commercial Engines and Services Marketing team! As a standalone company, the need for industry insights, outlook, and intelligence is increasingly critical for business and strategy planning purposes. As the Market Outlook Executive Leader, you will lead a global team of data driven analysts and regional market experts to deliver monthly economic and industry analytics, support strategy development and long-term forecasting, as well as provide key insights to business leadership. **Key Responsibilities/ More specifically, you will:** + Develop and deliver high-quality quarterly demand forecasts, monthly updates and insights incorporating evolving external industry dynamics. + Define and calculate key indicators of passenger air travel, cargo demand, fleet dynamics, and aftermarket trends, leveraging market intelligence and competitive insights to identify actionable opportunities. + Apply FLIGHT DECK methodologies to simplify, standardize, and sustain forecasting workflows, improving efficiency and reliability. + Partner with sales and product line to align forecasts with business strategy and campaign goals. + Present results and business impact to leadership, ensuring alignment through regular operating cadences and clear, actionable communication. + Prioritize resources and foster a high-performing, motivated team environment capable of delivering under pressure, navigating complex challenges and delivering impactful results. + Enable informed decision-making for next gen narrowbody efforts and broader CES programs through enhanced market analysis and positioning. + Streamline forecasting processes to meet increased demands and complexity while maintaining quality outputs. + Evaluate the current modeling infrastructure to determine opportunities for enhancement and simplification. + Drive collaboration and alignment across teams and leadership to ensure forecasting and intelligence supports broader business strategy. + Position the organization as a thought leader in demand forecasting and strategic planning within the aerospace industry. **Minimum Qualifications:** + **Education Requirement** : A bachelor's degree from an accredited university or college, preferably in Marketing, Finance, Data Science / Analytics, Supply Chain Management, or a STEM related field of study + **Experience Requirement** : Minimum of 8 years of working experience in a marketing, commercial, data analysis, financial, or economics-based role + **Location & Travel Requirement** : Our preferred work location for this role is Cincinnati, Ohio. However, should a candidate require a remote working arrangement, the hiring team can be flexible to accommodate a working arrangement from anywhere in the U.S. as long as the candidate agrees to work Eastern Standard Time (EST) and is open to travel up to 30% (domestic US and International) Work Authorization Requirement: GE Aerospace will not sponsor individuals for employment visas, now or in the future, for this job opening **Desired Qualifications:** + Master's or PhD degree in Marketing, Finance, Data Science / Analytics, Supply Chain Management, or a STEM related field of study preferred + Deep economics expertise with a robust understanding of the aerospace industry and the drivers that can affect our business financials + Proven experience creating economic models and forecasts + Well established organizational skills, with the ability to manage multiple high priority projects in a time-sensitive, high-pressure environment + Strong analytical and quantitative skills with the ability to break down data into actional, concise insights to drive informed decision making + Influential, thought-provoking leader with the ability to communicate effectively with senior and c-suite leaders + Leverages market intelligence and competitive information to understand overall market conditions, find correlations, and proactively see around corners to translate signals into timely insights/action + Self-educates to maintain up-to-date knowledge of the global economy, aviation industry, competitor insights, and consumer trends + Utilizes lean toolset to simplify, standardize, and sustain operational processes for delivering data and insights + Prior people leadership experience + Acts as a role model of our GE Leadership Behaviors The salary range for this position is $180,000 - $265,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan. GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $80k-105k yearly est. 20d ago
  • Lead Operations Specialist - Retirement Plans

    Ameritas 4.7company rating

    Remote guest services team leader job

    This position is responsible for all special trading requests, corrections, transactions, trading on incoming and outgoing plan transfers, imports and exports to custodians, share and cash reconciliation, fund mappings, and model maintenance. What you do Reconciles Relius and Custodian cash balances daily. Reconciles records and executes transactions necessary for plans transferring in and out (incl. MEP/PEO clients). Processes complex prior year contributions. Processes complex Special Trading Requests, including true-ups and lost earnings allocations. Processes high-complexity investment menu changes and mappings. Processes Relius corrections including negative balance corrections, source corrections, and vesting corrections. Processes Social Security Number corrections or combinations within the Relius system. Processes internal participant account transfers, including plan-to-plan transfer, QDRO splits, and beneficiary accounts. Develops technical skills and expansion of knowledge of our systems and RK software to find better ways to service clients and adapt to system changes and upgrades. What you bring Bachelor's Degree or equivalent experience required 3-5 years related Retirement Plan's Operations' experience required What We Offer Our company motto is “Fulfilling Life” and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future. Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers. We're committed to professional development, opportunity, inclusion and diversity. Team building and collaboration are also priorities. A total rewards package with all the comprehensive health and welfare benefits you'd expect, including competitive pay and incentives, 401(k), flexible work schedules and time off to care for yourself and others. Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, training and career development opportunities. What we offer: A meaningful mission. Great benefits. A vibrant culture Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don't: Ameritas Benefits For your money: 401(k) Retirement Plan with company match and quarterly contribution Tuition Reimbursement and Assistance Incentive Program Bonuses Competitive Pay For your time: Flexible Hybrid work Thrive Days - Personal time off Paid time off (PTO) For your health and well-being: Health Benefits: Medical, Dental, Vision Health Savings Account (HSA) with employer contribution Well-being programs with financial rewards Employee assistance program (EAP) For your professional growth: Professional development programs Leadership development programs Employee resource groups StrengthsFinder Program For your community: Matching donations program Paid volunteer time- 8 hours per month For your family: Generous paid maternity leave and paternity leave Fertility, surrogacy and adoption assistance Backup child, elder and pet care support An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.
    $50k-91k yearly est. 22h ago
  • Team Lead - Channel

    Dell 4.8company rating

    Remote guest services team leader job

    Channel Sales Account Executive When you're driving human progress through innovative technology, you find every way you can to let the world know. That's where Channel Sales comes in. Assigned to a particular territory or a specific partner, our teams are dedicated to driving sales of Dell Technologies products, systems and services. The focus is on getting the very best from a host of indirect sales channels. From value-added resellers to distributors and retailers, it's about finding what works and constantly exploring ways to make it work even better. These relationships can change everything. Join us to do the best work of your career and make a profound social impact as a Channel Sales Account Executive on our Channel Sales Team in New York. What you'll achieve As a Channel Sales Account Executive, you will work with channel partners to identify and qualify mutually rewarding sales activities, strategies, distributors and business opportunities, all in the service of optimizing sales execution so that service level agreements are met. You will: • Support accounts or territories of moderate complexity • Gain access and develop relationships with distributor managers • Work directly with channel partners to ensure ongoing satisfaction with solutions • Develop in-depth understanding of go-to-market strategies and value propositions Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements • Previous inside sales experience with proven oral and written communication skills • Ability to communicate effectively with customers, support personnel and leadership Desirable Requirements • 2-5 years of field sales experience • Bachelor's degree Compensation Dell is committed to fair and equitable compensation practices. The range for this position is $240,000 - 302,500, which includes base salary and commissions. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
    $98k-132k yearly est. Auto-Apply 4d ago
  • Clinical Team Lead - MH Crisis Response (SCRT)

    Healthright 360 4.5company rating

    Remote guest services team leader job

    We are looking for motivated and passionate clinicians looking to make an impact in their community to join a new Street Crisis Response Team in San Francisco! The Street Crisis Response Team (SCRT) is an innovative co-responder model responding to triaged 911 calls for non-violent, behavioral health issues in San Francisco, as an alternative to police response. Since November 2020, six teams have launched, responding to calls citywide. ********************************************************************************************* ************************************************************************************************************************************* ***************************************************************************************** The SCRT Clinical Team Lead will play a crucial role in helping to coordinate the behavioral health assessment and crisis response for those in psychiatric and substance-induced distress in San Francisco. The SCRT aims to avoid harm to the individual in crisis by intervening in person-centered and trauma-informed ways to avoid further escalation and attend to the immediate needs of the person in crisis. This will be done by treating each person in crisis with the utmost dignity and respect, as well as an active participant in their own de-escalation process and reestablishment of personal safety. The Clinical Team Lead role will be a 12-hour shift, three to four days per week. Clinical Team Leads work in collaboration with the SCRT Clinical Supervisors to ensure at least one is available over the phone throughout all shifts worked by the SCRT Clinicians. Clinical Team Leads also participate in the field as clinicians, train and shadow other clinicians in the field, and may work in place of a clinician who is on vacation or unable to report for their shift. The first of its kind in San Francisco, the SCRT which is comprised of a SFFD Paramedic, a Behavioral Health Clinician and a Peer Counselor will respond to calls of suicide and self-harm, including assisting individuals who present as disoriented, delusional and/or exhibiting symptoms of intoxication. The team will be mobile throughout the shift, in an ADA-accessible SFFD van available to transport the team and people to other resources after de-escalation has occurred. In addition to behavioral health assessment and de-escalation, the SCRT is qualified to provide basic medical treatment (such as wound care, prevention of infection) to reduce the need for hospitalization and decrease the chances of furthering mental health decompensation. Depending on the level of care needed, individuals may be escorted to a hospital, shelter or to a safer location as applicable to their health needs. This role is a full-time position with benefits, and includes both in the field (in person) and off-site work. Clinical Team Leads will have access to the COVID-19 vaccine upon hire. The Clinical Team Lead works 3-4 12-hour shifts per week. Key Responsibilities Clinical Responsibilities: Work collaboratively in 12 hour shifts as part of a co-responder model team to address non-violent, behavioral health crisis calls triaged by the city's 911 system and/or a dedicated 800 number provided to the public, as an alternative to police response. Share responsibility with other Clinical Team Leads and Clinical Supervisors to maintain immediate availability to consult, problem solve, and answer questions by phone to provide supervision to other clinicians providing direct crisis response in real time. Participate in and assist with facilitation of group supervision with members of the Street Crisis Response Team. Learn and utilize the Trauma Stewardship model for coping with burnout and compassion fatigue among members of the SCRT. Provide culturally responsive, trauma-informed, gender-responsive, harm reduction, and person-centered mental health and substance use crisis assessment, intervention, de-escalation, and appropriate follow up as part of the SCRT, specifically for individuals experiencing non-violent, behavioral health crisis in San Francisco. Deftly assess for and instruct others to assess for suicidality, homicidal intent, violence risk, grave disability, and substance use using appropriate measurements, including C-SRRS, Mini Mental Status Exam, and others. Train and shadow other clinicians in the field and provide feedback on their clinical work. Show competency in use of Narcan for opioid overdose reversal. Maintain strong working knowledge of DSM V diagnostic criteria, particularly for substance use, PTSD/Acute Stress, psychotic, panic, bipolar, mood, and personality disorders. Obtain SFDPH 5150 Certification so that in situations that warrant it, initiate a 5150 psychiatric hold by properly assessing and documenting per SFDPH protocol, as well as waiting safely while calling and awaiting transport. Team Member Responsibilities: Work with other team members and person in crisis in quickly assessing the needs of individuals experiencing mental health crisis; and to create a response plan in collaboration with the other SCRT members and person in crisis. Practice self-awareness and cultural humility as member of diverse team; be conscientious and sensitive to power and other interpersonal dynamics with other team members. Demonstrate strong ability to remain calm and attentive during crises,as well as to deftly advise on several separate crises during a single shift. Demonstrate a high level of resilience and self-care as part of maintaining wellness in a high crisis and first responder position. Administrative, Training, and Documentation Responsibilities: Maintain timely and thorough administrative and service documentation and records related to client care and program-related monitoring, in accordance to standards specified by HR360 policies and oversight agencies (e.g. DPH, etc.). Complete all live and online trainings in timely and thorough manner to form strong foundation for clinical work. Trainings will include street crisis de-escalation, trauma informed care, Motivational Interviewing, ethical boundaries, confidentiality, first aid, CPR, COVID-19 precautions, and others. Education and Knowledge, Skills and Abilities Education and Experience Required: Licensure (LCSW, LMFT, LPCC) or registration (ASW, AMFT, APCC) with the California Board of Behavioral Sciences or Board of Psychology. Minimum three years of experience providing behavioral health services in a public health, community mental health, crisis services, or other setting serving people who are unhoused. First Aid certified within 30 days of employment. CPR certified within 30 days of employment. Must be able/willing to work outside during most of shifts, travel in van with others between crises, and physically move frequently during shift. Must be able to travel to and from worksite and other locations within San Francisco. Ability to work with and honor a highly diverse community served, as well as SCRT team members, while showing humility and openness. Willingly open to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience, and other important attributes. Desired: Bilingual in San Francisco threshold language. Background Clearance Required: Ability to obtain and maintain background clearance with successful discharge from probation or parole. Please attach scan or photo of BBS/BOP credentials to application and list three professional references on resume or cover letter. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.
    $48k-90k yearly est. Auto-Apply 60d+ ago
  • Team Lead, Configuration Testing (Benefits/App Support/CES)

    Caresource 4.9company rating

    Remote guest services team leader job

    The Team Lead, Configuration Testing is responsible for day-to-day activities surrounding the knowledge and insight around testing of medical benefits, provider reimbursement, letters, claims workflow and clinical editing. Essential Functions: Responsible for day-to-day activities surrounding the knowledge and insight around testing of medical benefits, provider reimbursement, letters, claims workflow and clinical editing Guide and direct successful completion of daily tasks. Responsible for onboarding, training and development of staff Prioritize all work, requests and activities. Escalate any area of significant resource contention along with recommendation for resolution Track issues and status to ensure proper follow-up, coordination with business area and provide solutions Update project that configuration is involved with and coordinate any needed changes with manager Provide management with ticket dashboards. Identify root cause of issues and appropriate pro-active resolution to reduce tickets in the future Ensure ticket controls, communication and approvals are followed prior to system implementation Maintain and support fee schedules and methodology is consistent with required standards Provide oversight to vendor management tasks conducted by team members. Ensure timely responses and resolution Assist in auditing system configuration to ensure accuracy and internal controls are in place to minimize potential fraud and abuse and any business issues Perform any other job duties as requested Education and Experience: Bachelor's Degree or equivalent years of relevant work experience is required Minimum of three (3) years of health plan business or systems solutions experience is required Exposure to Facets or equivalent system is preferred Prior supervisory experience is preferred Competencies, Knowledge and Skills: Advanced computer skills and abilities in Facets or similar processing systems Medical terminology Advanced proficiency in Microsoft Suite to include Word, Excel and Access High level of programming and systems development knowledge Effective identification of business problems, assessment of proposed solutions to those problems, and understanding of the needs of business partners Demonstrated ability to successfully define a portfolio of initiatives including business requirements gathering, definition/prioritization, project scope definition, project staffing requirements, application configuration, testing approach, training, documentation, reporting strategy, and change management process Knowledge of regulatory reporting and compliance requirements Excellent listening and critical thinking skills Effective problem solving skills with attention to detail Excellent written and verbal communication skills Ability to work independently and within a team environment Strong interpersonal skills and high level of professionalism Ability to develop, prioritize and accomplish goals Proper medical coding knowledge and claims processing skills Licensure and Certification: Certified Professional Coder (CPC) is preferred Working Conditions: General office environment; may be required to sit or stand for extended periods of time Compensation Range: $81,400.00 - $130,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-GB1
    $81.4k-130.2k yearly Auto-Apply 31d ago
  • Customer Support Team Lead

    Boulevard Ford 4.6company rating

    Remote guest services team leader job

    Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard. Support is the first line of contact for customers reaching out for assistance and is responsible for supporting and strengthening business relationships with Boulevard customers. Customer satisfaction is never sacrificed while meeting service-level expectations. Whether business owners, front desk users, or service providers, our Support team is available to answer customer questions through multiple contact channels. T1 Team Leads contribute to the continual improvement of team efficiency, growth in skills, and customer experience by resolving complex T1 tickets, owning escalations from other T1 squads, supporting T1 Managers, and contributing to team enablement. This role reports directly to the T1 Senior Manager. This Team Lead will work Mon-Friday, 9-6 local + on-call Incident coverage (Saturday, some holidays, etc.). What you'll do here: Spend ~10-20% of the day supporting T1 Managers by: Contributing to knowledge, SOP, and macro management Surfacing process and product improvements Conducting peer enablement and mentorship Occasionally running team meetings in Support Manager absence Assisting Support leadership with ad hoc duties and projects T1 Ticket QA (calibrated with T1 managers) Spend ~60-70% of the day owning complex T1 tickets and T1 escalations: Assist customers via live chat, email, text, phone, and screen-sharing. Effectively scope, troubleshoot, anticipate downstream impact, and resolve technical issues while displaying ownership and empathy. Distill and effectively communicate technical information to customers with varying technical acumen. Exercise adaptable communication skills, independently determining when to modify existing macros or create new responses to fit each individual case. De-escalate spicy interactions with confidence (including escalations from more junior T1 specialists), effectively escalating through defined channels to resolve issues when necessary. Flex into other T1 ticket queues as needed based on volume fluctuations Identify incidents and accurately follow incident response protocol as Support Incident Commander (rotating with T1 Managers) Demonstrate agility, resilience, and the ability to exercise good judgement and critical thinking under pressure. Provide valuable customer insights by surfacing trends, churn risks, and upsell opportunities. Collaborate effectively with your immediate remote team and cross-functional partners, including Finance, Engineering, Product, and other Customer Experience teams. What you need to thrive: Experience: 3-5+ years technical support experience in a fast-paced SaaS startup environment, including minimum 1-2+ years in a senior Support role. Bonus if you have experience supporting a technical platform within the self-care, data or medical industries. Technical aptitude: Previous experience supporting a complex technical platform that manages data, reporting, users, scheduling, payments, inventory or a combination of several of these using internal resources and external tools such as Postmark. Well-versed in incident response at the Tier 1 Support level. Joy for details: Every i is dotted, every t is crossed. Our customers mind the details for their clients, and we do the same for them, with pleasure! Let's-do-this energy: Bring your customer support hat, let your curiosity shine, and jump into our entrepreneurial, fast-paced environment! High EQ: You're a natural peer leader, modeling how to effectively navigate internal relationships and complex customer interactions by utilizing your versatile communication style, sophisticated interpersonal skills, and displaying a resilient spirit. Outstanding customer rapport: Give life to our Boulevard values by personifying the brand in every interaction, delighting customers and remaining mindful of the customer experience with your exceptional verbal and written communication skills. Patience, Positivity, Problem solving: Acting as a peer leader on the Support team requires an extra dose of patience, meeting challenges or conflict with a solutions-oriented approach that solves the immediate issue while planning future prevention. Flexibility: Boulevard customers operate businesses that extend beyond the traditional 9-5; in addition to the standard schedule team members may occasionally work extended days as needed and provide on-call coverage on holidays How We'll Take Care Of You: Your total budgeted cash compensation for this role is between $63,000 - $91,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you'll get to work with and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically. ✨ We've got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 🏝 Take a break whenever you need with our flexible vacation day policy. 🖥 Fully remote so you can choose where you want to work. You'll receive a work from home stipend every month. 💚 Family planning resources and specialized support programs. 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $63k-91k yearly Auto-Apply 60d+ ago
  • Team Leader - Utility Infrastructure- Columbus, OH

    American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6company rating

    Guest services team leader job in Columbus, OH

    Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve. Group: Utility Infrastructure Position: Team Leader Location: Columbus, OH General duties include direction and development of utility infrastructure (UI) projects and management of a team of 5-10 staff members. Responsibilities include workflow and staff management, staff development, technical leadership, project management, quality assurance, and client management. Responsibilities Workflow and Staff Management Monthly team financial and staffing forecasts with a 3 month look ahead Master team project list updated monthly Monitor monthly team billings, profitability, and staff utilization Coordinate workflow and staffing with Group Leader and other teams Identify hiring needs and assist with interviewing Ensure proper staff training Be flexible with staff on opportunities for advancement and learning within the team, the group and the company Lead employee performance review effort Effectively deal with personnel issues within the team in conjunction with Group Leader, Human Resources and upper management Keep team personnel morale high Other duties as assigned Staff Development Guide staff in developing and monitoring their career development plan Develop technical skills of Engineers and Project Managers Develop Project Managers to prepare proposals, establish fees, bill projects, and to be responsible for the financial success of projects Develop Project Managers to successfully manage all aspects of projects Develop Project Managers to create and maintain client relationships Develop Project Managers to delegate design tasks Create a timetable for Project Manager development and monitor progress Monitor and assist Project Manager's performance Technical Leadership Direct all aspects of the development of utility infrastructure study and design projects in the areas of drinking water, wastewater, stormwater. Mentor less experienced staff Solve technical problems Identify project roadblocks and assist in resolving them Project Management Prepare proposals, fee negotiations, and contracts Track financial progress of individual projects and Project Managers Drive velocity on all projects and maintain project schedules Assist group and other groups to be profitable Quality Assurance Ensure that every project gets adequate review at every stage Use technical resources to assist in quality control Client Management Establish good relationships with clients Look for new opportunities with existing clients Provide support for our sales force Look for opportunities with prospective clients Performance Measures: Progress of Team staff development Profitability of Team Amount and volume of Team billings Number of client relationships established and maintained Qualifications Management: Ability to effectively communicate positively at all levels of the organization Demonstrated ability to lead and mentor staff members Demonstrated participation in proposals and presentations, with the ability to win work Assist in defining business plan to execute work, grow and develop new business Technical: Demonstrated ability to manage projects profitably Extensive client contacts/relationships with local municipalities 10 years in Utility Infrastructure engineering including design of wastewater treatment plants, water treatment plants, water distribution systems, sanitary sewer collections systems and lift stations Driving client satisfaction Education: BS in Civil or Environmental Engineering Licenses: Professional Engineer, with licensure reciprocity to Ohio
    $41k-78k yearly est. Auto-Apply 60d+ ago
  • Team Leader

    Jenis Splendid Ice Creams LLC 4.3company rating

    Guest services team leader job in Columbus, OH

    Job Description In Ohio, our Team Jeni's Team Leaders have the opportunity to earn an average of $21.90 per hour!* *This is an estimate of hourly earnings. It is based on the 2025 base pay rate, plus 2024's hourly tip average. 2025 actual customer tips may vary. In Ohio, if the average hourly earnings of a Team Leader are less than $16 per hour in a two-week pay period, Jeni's will add the difference to the person's paycheck so that their average hourly earnings reach $16 per hour for that pay period. Jeni's Splendid Ice Creams is searching for part-time Team Leaders to join our Easton team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up-where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art. Team Jeni's Team Leaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to our customers, make waffle products, run the register with cash management responsibilities, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks. As a Team Leader, you will: Serve the ice cream Time magazine calls “the best in America” Gain valuable real-world business and entrepreneurship experience Work in an environment oriented around serving each other and making people's day Lead shifts and act as a role model for other team members Have opportunities for growth within a growing company Receive competitive compensation Qualities of Team Leaders: Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported Resourceful and calm when challenges come up Have great judgment, common sense, and be skillful interpersonally Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer Available to work weekends, late nights (past 11 p.m.) Provide consistent, world-class service to every single customer Reliable, on time, and ready to hustle for every shift Committed to the well-being of their shop team, their community, and the environment around them About Jeni's Splendid Ice Creams: Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore. Our Team Leaders make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply. Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.
    $16-21.9 hourly 28d ago
  • Inventory Team Lead - New Albany

    DSV Road Transport 4.5company rating

    Guest services team leader job in New Albany, OH

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - New Albany, 1101 Beech Rd Division: Solutions Job Posting Title: Inventory Team Lead - New Albany - 104050 Time Type: Full Time Role Summary: Accountable to leading and/or training a group of individuals and meeting or exceeding SLA|KPI expectations. Maintains the effective execution of picking, receiving, inventory cycle counting, and returns. Principal Responsibilities: (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Shipping - Physically pick, package, label orders of fragile electronics material at the request of the customer. Delivery of picked material to the proper drop point within the building for the customer. * Receiving - Physically receive, quality audit, and put away within given SLA expectations. * Returns - RMA processing for re-inventory, scrap, and re-shipment. * Inventory - Maintains inventory by identifying, labeling, and placing materials and supplies in stock, recording location of inventory. Researching historical transactions of movement of a given material. * Locates materials and supplies by pulling and verifying materials and supplies listed on production orders. * Maintains in-process inventory at work centers by delivering and opening materials and supplies. * Documents materials and supplies disposition by recording units delivered and location of units. * Prepares finished stock for shipment by identifying, pulling, packing, crating, loading, and securing product. * Maintains material-handling equipment by completing pre-use inspections, making operator repairs. * Contributes to team effort by accomplishing related results as needed. * Conduct startup meetings, discuss previous days execution and current days' workload. * Maintain 5S standards, owner of safety initiatives, and become a subject matter expert (SME) in account. * Take on certified trainer role for direct reports in MHE, IB/OB/IC processes, and 5S. * Drive an effective continuous improvement project. The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity Work on problems of diverse scope where analysis of situation or data requires evaluation of identifiable factors. Exercise judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Act as advisor to subordinate(s) to meet schedules and/or resolve technical problems. Develop and administer budgets, schedules, and performance requirements. Accountability Manage through subordinate supervisors or professionals the coordination of the activities for functional area with responsibility for results in terms of costs, methods, and employees. Impact of Decisions Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Working Relationships Frequently interact with subordinates, customers, and/or functional peer managers. May interact with senior management. Interactions normally involve matters between functional areas, other company divisions or units, or customers. Scope Receive assignments in the form of objectives and establishes goals to meet objectives. Provide guidance to subordinates to achieve goals in accordance with established policies. Work is reviewed and measured based on meeting objectives and schedules. Establishes and recommends changes to policies which effect subordinate organization(s). Skills and Competencies: (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a lead level position. High School diploma or equivalent required. Must be forklift certified and have at least 3-5 years' experience in a warehouse distribution environment. Provide the ability to guide and/or lead a group of individuals. Solid communication skills; email, excel SAP, WMS systems. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $43k-88k yearly est. Easy Apply 6d ago
  • Team Lead

    Rack Room Shoes Inc. 4.2company rating

    Guest services team leader job in Columbus, OH

    29978 Full Time Rack Room Shoes The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. Duties and Responsibility * Primary responsibility is the safety and welfare of employees and customers. * Create, establish and maintain an excellent customer shopping experience. Maintain and reinforce current service level standards. Provide service training and leadership to staff members. Manage customer issues with a sense of urgency and to the satisfaction of our customer. * All POS terminal transactions in accordance with policy and procedure Sales, Discounts and Refunds Loyalty Open/Closing procedures * Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving Price Management (Price Changes, Markdowns etc.) Singles Damaged Merchandise Conducting a Physical Inventory * Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement Sales floor maintenance and housekeeping Promotional event directions, materials and signage * Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling Payroll budget compliance Time & Attendance * Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools Consistent reinforcement of customer service standards * Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. * Work towards a complete understanding of managing all day to day operations. Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check Effective verbal and written communication skills Managerial and organizational skills Store Number: 446 Rack Room Shoes 446 Pay Range: Columbus Park Crossing 5555 Whittlesey Blvd Bldg 2220 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Columbus, Georgia US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $27k-34k yearly est. 60d+ ago
  • Credit Union Team Lead

    Honda Federal Credit Union 3.3company rating

    Guest services team leader job in East Liberty, OH

    Job Purpose This position, along with the Branch Manager, provides leadership for the branch in all areas of operations to ensure members receive a very high level of service while meeting all compliance and regulatory requirements. Key Accountabilities Assist branch staff with questions that arise from daily member interactions. Train and develop staff to support their success. Member Service: Assist members in a professional, courteous, and efficient manner while accurately executing transactions, account maintenance, opening and closing accounts, processing loan applications, and completing IRA documents. Support the Branch Manager in building and maintaining an environment where staff evaluate member needs and cross sell products and services to meet those needs. Support achievement of branch and individual sales goals. Work in and troubleshoot multiple systems, develop working knowledge of regulations and policies, reinforce staff knowledge, and multitask effectively. Support Branch Manager with strategy for meeting all goals and metrics. Support Branch Manager to ensure all policies and procedures are followed and maintained. Communicate effectively with the Branch Manager regarding all aspects of the branch including member issues and staff needs. Qualifications, Experience, and Skills Minimum Educational Qualifications High School Diploma or GED Equivalent Minimum Experience At least 2 years in a customer service related field Other Job Specific Skills Consumer lending experience Strong customer service and sales skills in a financial services environment Strong leadership skills High professional standards including ability to maintain confidentiality Working Conditions The Team Lead provides branch oversight, so hours depend on the branch schedule. Some travel may be required for training, meetings, or conferences. Physical requirements are consistent with a standard office environment. Overtime is minimal and only required to meet branch needs.
    $30k-37k yearly est. 7d ago
  • Team Leader

    Team Industrial Services 4.8company rating

    Guest services team leader job in Springfield, OH

    About Us TEAM Group was founded in 1982, with headquarters in Canada. We offer industrial cleaning, facility maintenance, and shutdown services to thousands of clients throughout North America and Asia. Some of the industries we service include automotive, manufacturing and healthcare. We take on dirty jobs and commit to working with our clients to enhance facility longevity and ignite peak performance throughout the entire life cycle of the site. We are a people-business with a strong focus on safety. Teamwork guides us to engage and sustain long-term relationships with our employees and customers. We are looking for an enthusiastic Team Leader at our Springfield, OH location! We Offer Competitive pay; On-site parking; On-the-job training; Opportunity for career growth; Casual dress code; Safety boot allowance; Comprehensive benefits package. Schedule Monday-Friday 3 pm -11:30 pm. Pay $20.00/hr Responsibilities Oversee site cleaning operations and team to utilize support; Provide training and support in the industrial cleaning facets; Delegate industrial cleaning tasks to 5-10 members; Lift up to 50 pounds throughout the shift to move materials and carry supplies; Perform physically repetitive tasks: work in a fast-paced environment, bending, lifting, pushing/pulling, using stairs, reaching, scrubbing, prolonged standing and walking; Work occasional from heights (ladders - 10 ft.) and in confined spaces for paint booth cleaning, industrial robotic cleaning, and machine sanitation; Operation of heavy water, sand, or dry ice blasting equipment up to 4000 psi for industrial sanitation services in the plant (training provided); Ensure members are well-equipped with all PPE requirements; Follow and enforce all company instructions, safety, and building protocols; Other duties as assigned. Qualifications Previous experience in industrialized or janitorial cleaning is considered an asset; Availability to work overtime and on weekends; Motivated and self-driven, with a willingness to learn; Strong attention to detail; Excellent communication skills; Minimum High School level education; Must be able to reliably commute to Springfield, OH for work. Work Location On Site: Springfield International (formerly Navistar). We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted. #INDHP2
    $20 hourly Auto-Apply 48d ago

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