Guidant Financial jobs

GCG is looking for a skilled **Organizational Development Consultant to join our Talent team** ! As our Organizational Development Consultant, you will lead the charge in executing enterprise-wide talent development strategies that elevate performance, engagement, and leadership development across the organization. You will collaborate closely with HR Business Partners to support talent reviews, succession planning, and performance management, while managing and facilitating key development programs. You will oversee the ongoing refinement and evolution of our new Talent Management System (Cornerstone), owning administration of the system, reporting, and ongoing adjustments to LMS content and training delivery. You will also facilitate workshops, virtual and in-person training, and team-building sessions as well as create and manage in-person and self-directed leadership, capability building, and onboarding programs aligned with organizational development goals and business priorities. This is a highly collaborative, visible, and impact-driven role where you'll partner with senior leaders and HR business partners to align talent priorities with business objectives, ensuring we attract top talent and create conditions for them to thrive.You will playa crucial part in ensuring that employees are equipped with the knowledge and skills needed to excel in their roles and contribute to the organization's success. **What you'll do** + Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs + Lead the refinement and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development + Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption + Drive change management and user training to ensure effective system utilization across the organization + Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs + Lead the design and delivery of learning programs that enhance employee skills and capabilities + Facilitate development programs, onsite and virtual training, and other organizational effectiveness solutions to embed team capability-building + Inform and participate in the design and development of online, self-directed learning; occasional creation of just-in-time training to meet emergent business needs + Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees + Oversee and refine the performance management process, ensuring it drives accountability and continuous improvement + Implement tools and frameworks to support goal setting, feedback, and performance reviews + Develop strategies to enhance employee engagement and retention + Analyze engagement data and recommend actionable improvements + Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives + Provide regular reporting to senior leadership on key talent metrics **What you'll bring** + 4+ years experience in learning & development, organizational development, or talent management in a corporate environment + Exceptional communication, facilitation, and project management skills + Demonstrated ability to influence leaders without formal authority + Experience administering a full-cycle performance management process (1+ years) + Experience leading and facilitating 9-box talent review and succession planning (1+ years) + Hands-on experience implementing or administering Cornerstone or similar systems + Proficiency with Office 365 + Experience with interactive virtual instructor-led training platforms (Microsoft Teams preferred) + Proficiency in course authoring tools such as Storyline, Rise 360, or Adobe Captivate **What we offer** + **Competitive base salary ranging from $140,000 to $150,000 depending on applicable experience; eligibility for annual bonus** based on company and individual performance + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-Remote_ **ID** _2025-1916_ **Category** _Human Resources_ **Position Type** _Regular Full-Time_

**GCG Connectivity & Power Solutions (CPS)** is seeking a **Senior Strategic Buyer** to support customer-designed solutions by developing and executing sourcing strategies that ensure on-time, high-quality, and cost-effective supply. This is a high-visibility, strategic individual contributor role that bridges procurement, product management, quality, and commercial teams to deliver complex, customer-specific solutions that power industries across North America. In this role, you'll take full ownership of purchasing activities tied to engineered solutions-managing vendors, ensuring compliance with AS9100 quality standards, and driving cross-functional accountability. You'll be a trusted advisor and key collaborator who combines sourcing strategy, analytical rigor, and hands-on execution to keep programs running smoothly and customers satisfied. If you're a proactive, results-oriented professional who thrives on managing complexity, building supplier partnerships, and driving outcomes, this is a chance to make a measurable impact and grow within a dynamic, customer-focused organization. **This role offers a remote work arrangement however occasional travel will be required to corporate facilities as well as supplier facilities. Strong preference for candidates in Eastern and Central Time Zones to align with work schedules of the division's procurement team.** **What You'll Do** + Lead procurement activities for customer-designed solutions, ensuring compliance with quality and documentation standards (AS9100, FAIR, PPAP) + Develop and execute sourcing strategies that meet customer specifications, contractual obligations, and cost objectives + Build and strengthen supplier partnerships through regular business reviews, performance tracking, and continuous improvement initiatives + Coordinate supply and demand planning activities to align inbound materials with customer forecasts + Manage and communicate project timelines, deliverables, and risks across procurement, product management, quality, and sales teams + Support supplier onboarding, qualification, and new product approval processes + Track and report KPIs, including supplier on-time delivery, cost performance, and project milestones + Manage internal costing and forecasting processes, ensuring clear visibility to pricing, lead times, and working capital impacts + Collaborate cross-functionally to resolve supply issues, improve data integrity, and optimize procurement efficiency + Travel as needed (up to 10%) to suppliers and partners for business reviews and relationship management **What You'll Bring** + Bachelor's degree in Business Administration, Supply Chain, or a related field, or equivalent experience + 5+ years of experience in procurement or supply chain management, preferably within distribution or contract manufacturing environments + Proven ability to manage complex sourcing projects and communicate effectively across multiple departments + Strong analytical and problem-solving skills with a sense of ownership and follow-through + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and ERP systems (Oracle, Rubicon, or similar) + Familiarity with AS9100 standards and first article production processes (FAIR/PPAP) preferred + Experience interpreting 2D drawings and working within a technical manufacturing environment preferred + Background in wire harnessing, custom assemblies, or engineered electrical solutions is a plus **What We Offer** + **Competitive base** salary ranging from $90,000 to $100,000, dependent on relevant experience; eligibility for annual bonus based on company and individual performance + **Comprehensive Health Coverage:** Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security:** Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off:** PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs:** Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter:** Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + An employee-centric company that values and truly appreciates our most important asset: You! **Our Use of AI in Recruiting** At GCG, we use AI technology to assist with our interviews by automating note-taking, allowing our hiring teams to focus fully on the conversation. This technology supports efficiency and accuracy in capturing candidate insights during interviews but is not used to evaluate resumes. All resume reviews and candidate assessments are conducted directly by our corporate recruiting team and hiring managers to ensure a thoughtful, human-centered approach. **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \#LI-Remote \#LI-AW1 **Job Locations** _US-Remote_ **ID** _2025-1939_ **Category** _Purchasing_ **Position Type** _Regular Full-Time_

Coordinator II Full time; Non-Exempt; 40 hours per week - 3 days in office Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides administrative and customer/client support to the assigned department or team. Reports to Supervisor. Essential Functions and Duties: • Set up, prepare and/or update assigned documents, files, databases according to departmental procedures. • Receive and respond to inquiries or requests for information from internal partners and external agencies or vendors. • Review documents, reports, presentations, files, and other written materials for accuracy and completion. • Prepare and maintain timelines and task assignments for assigned projects. • Prepare, assemble, or proofread correspondence. • Answer calls/emails from clients or customers, researching and resolving issues as appropriate. • Facilitate the request and receipt of needed research or deliverables from other departments. • Update and maintain tasks and activities in required databases. • Ensure all documentation is completed/updated timely/accurately and is scanned, logged, filed, stored, or preserved in accordance with organizational guidelines. • Successfully complete annual regulatory compliance training. • Additional duties as assigned. Required Qualifications: • High school diploma or equivalent. • 2+ years providing administrative support in a fast-paced environment. • 2+ years' experience in mortgage servicing, real estate, or applicable field. • Strong PC skills, including Microsoft applications and loan servicing platforms. • Good writing skills, including spelling, grammar, sentence composition, and proofreading. • Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences. • Ability to handle confidential information with discretion and professionalism. • Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Mediations Specialist I Full time; Non-Exempt; 40 hours/week; Overtime as required. This is a HYBRID position. Department: Default Litigation /Attorney Oversight/ Mediations Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Partner with default servicing attorneys and various DMI departments, including foreclosure, default litigation and loss mitigation, where and when necessary, to ensure mediation files are worked timely, accurately, and in accordance with applicable guidelines. Essential Functions and Duties: • Coordinate with foreclosure and bankruptcy counsel to prepare, attend and perform required mediation efforts to cure loan delinquency through loss mitigation alternatives to foreclosure programs. • Assemble, review and process information provided through loss mitigation and effectively convey information to third parties regarding loss mitigation options, approved workout/loan modification terms and conditions, denials, and justifications. • Review and confirm accuracy of loss mitigation documentation submitted by borrowers to confirm accuracy of all documentation for compliance with loss mitigation workouts. • Training on loss mitigation work out plans. • Stay abreast of loss mitigation regulatory updates, including COVID updates. • Comprehend and apply state specific processes for mediation programs (e.g. Rhode Island Housing and Illinois Eviction mediations, although not a comprehensive list). • Create and analyze mediation reporting for tracking and reporting on mediation files. • Coordinate with Special Loans regarding Successor in Interest and Assumption processes for deceased borrowers in preparation for mediation hearings. • Consult with and interact with local counsel and investors regarding all aspects of mediation process. • Update Mediations case management systems with necessary updates from mediations hearings. • Annual review of department policies and procedures, as well as the Default Litigation Section of the Best Practices Manual. • Actively participate in identifying process improvement opportunities. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • College degree and/or paralegal certification preferred. • 1-4 years of experience in mortgage servicing, with a focus on loss mitigation and/or mediations. • Solid PC skills: Proficient with Microsoft applications. • Strong attention to detail. • Ability to work accurately and efficiently in a fast-paced environment. • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times. Preferred/Other Qualifications: • Servicing or default servicing attorney in-office experience. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

IT Contact Center Service Desk Quality Control Lead Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services, and managed IT solutions. We are seeking a motivated and customer-focused IT Contact Center Service Desk Quality Control Lead in support of a program for CBP TSD (technology Service Desk) at the Department of Homeland Security (DHS). The Program provides IT support for over 65,000 users worldwide. As the Quality Control Lead, you ensure Enterprise IT Service Desk operations meet performance standards by monitoring, auditing, and improving support processes for efficiency and compliance. The Service Desk Support services are required 24 hours a day, seven days a week, 365 days a year. The position requires working on site and may be eligible for some remote work if approved by the Program Manager. Responsibilities: Develop and update SOPs for efficiency and effectiveness for an IT Service Desk. Ensure high-quality service delivery and adherence to best practices. Monitor, evaluate, and continuously improve service desk operations. Track incidents and customer feedback to identify improvement areas. Collaborate with stakeholders to optimize operations and training initiatives. Prepare and analyze reports on service quality trends and corrective measures. Drive compliance with performance standards and error remediation. Qualifications: Associate or bachelor's degree in computer science, Information Systems or related discipline. 5+ years' experience in IT service desk operations, including 3+ years in quality control roles in a contact center. In depth knowledge of service desk practices based on ITIL frameworks, ticketing systems (e.g., ServiceNow), incident management, audits, and compliance. Experience in team mentoring and process improvement. Effective communication with technical/non-technical stakeholders. Possesses ITIL v4 certification or commit to obtaining it within 6 months. Must be a US Citizen and pass a government Public Trust Security clearance with the DHS. Experience with one of the following agencies is preferred; USCIS, CISA, CBP, FEMA, ICE

GCG is currently seeking arelationship-driven, results-oriented **Regional Strategic Account Manager** to join our **Low Voltage team** . In this role, you'll report to the VP of our Security Integrators / Low Voltage team and you'll focus on engaging, educating, and entertaining key points of contact at branch-level technology integrator accounts in an assigned territory, building strong relationships with decision-makers, educating stakeholders, and fostering adoption of our low voltage connectivity solutions. You'll leverage your keen abilities to connect with people, overcome challenges, and deliver exceptional customer experiences to identify and engage branch level sales, engineering, and purchasing decision makers and drive adoption of our low voltage products. This role requires a proactive mindset, adaptability, and a strong ability to collaborate across teams while driving measurable outcomes. **While this role offers a remote work arrangement, 50% to 60% is required to facilitate customer-facing activity.** **What you'll do** **Branch Engagement** + Establish and nurture relationships with branch-level decision-makers, including application engineers, sales representatives, and buyers + Drive branch-level adoption of our solutions through personalized engagements such as in-person visits, technical training sessions, and tailored presentations + Execute a comprehensive engagement strategy by achieving milestones for priority branches: + **Engage** : Initiate contact and build trust through calls, emails, and meetings + **Educate** : Deliver product training sessions to highlight advantages and applications + **Entertain** : Strengthen relationships with key stakeholders through informal events and gatherings **Insights and Collaboration** + Gather actionable insights during engagements to share with the Sales Enablement and Marketing teams, supporting the development of tools and resources for deeper branch-level impact + Develop branch-specific case studies to demonstrate success stories and build internal momentum within accounts + Provide regular reports on engagement progress, challenges, and opportunities **What you'll bring** + Bachelor's degree in Business, Marketing, Communications, or related field preferred, or equivalent professional experience + Proven ability to build and maintain strong customer relationships + 5+ years of experience in sales, account management, or customer-facing roles, preferably in the technology integration space(security, fire, life safety, audio / visual, or IT networking); exposure to low-voltage wire and cable products preferred + Exceptional communication and presentation skills, with the ability to adapt messaging to diverse audiences + Highly organized and self-motivated, with excellent time management and prioritization skills + Familiarity with Salesforce or similar CRM platforms + Background in delivering technical training or workshops + **Willingness to travel 50-60% for in-person branch engagements** **What we offer** + **Competitive base salary** ranging from $120,000 to $135,000, dependent heavily on experience working with systems integrators and knowledge oflow-voltage cabling + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-AS1_ _\#LI-Remote_ **Job Locations** _US-Remote_ **ID** _2025-1966_ **Category** _Sales_ **Position Type** _Regular Full-Time_

Special Loans Administrator I - Special Products - Hybrid Full time; Non-Exempt; 37.5 hours/week; Overtime as required. Department: Special Loans Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Handle all aspects of various loans to ensure they are processed in a timely manner and in accordance with government and investor guidelines. Essential Functions and Duties: • Accurate and timely input and processing of various loans. • Responsible for reviewing and preparing documentation. • Promptly and professionally respond to inquiries via incoming and outgoing calls. • Direct Proxy emails and incoming mail to the appropriate party. • Verify and QC tasks performed by colleagues. • Prepare and distribute daily, weekly, monthly internal reports as required. • Monitor and apply Suspense funds. • Handle escalated issues and serve as a resource for questions/issues from junior staff. • Correspond with investor/client to determine new payment factors. • Coordinate material with investor/client to obtain approval for conversions, transfers, and modifications. Input and verify changes to the MSP system for various products. • Correspond with homeowners. • Correspond with outside vendors to obtain needed documentation. • Always present a positive and professional demeanor. • Maintain and increase knowledge, as applicable, of current practices, procedures, and policies. • Help maintain proper accounting of GL accounts. • Participate in department audit program. • Maintain performance standards. • Support management in defining and developing procedures for new products. • Review regulatory guidelines and determine appropriate action. • Handle incoming and outgoing calls to assist borrowers and clients. • Performs reviews of loan documents and disclosures needed to evaluate borrower requests. • Reviews and responds to emails received in processing email proxies as assigned. • Reviews and processes documents and requests received via hardcopy mail as assigned. • Reviews and references servicing, and compliance guidelines as needed to process borrower requests. • Perform peer reviews of fellow team members to ensure quality of processing. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • 1-3 years of mortgage servicing experience is helpful, but not required. • Experience working for either a Financial Institution, Bank or Mortgage company is a plus. • Customer service experience, a plus. • Microsoft Office (Excel, Word, and Outlook). • Strong communication, interpersonal, and organizational skills. • High math aptitude. • Must be able to work in a very fast-paced environment. • Possess critical thinking skills. • High School Diploma. Preferred/Other Qualifications: • Some college experience is preferred. Benefits: • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

FUNCTION: The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures. * Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. * Uses multiple separator sheets to organize utility bills prior to being scanned. * Performs a manual review of utility invoices to ensure compliance with customer and department procedures. * Separates bills which do not meet client and/or department standard procedures; attaches standard reject form and forwards to the lead for review. * Meets established production quotas in a fast-paced mailroom production line environment. * Maintains procedures including reviewing and complying with new or updated client and departmental procedures and discarding old procedures and files updates as received. * Performs minor troubleshooting on the mail opening machine. * Shows initiative in presenting problems and possible solutions to lead or supervisor. * Maintains the work area to present a neat and professional appearance at all times. * Works overtime as required by management to ensure timely completion of all accounts. * Performs other duties as needed or assigned. SKILLS AND ABILITIES REQUIRED: * Ability to regularly lift mail trays and letter debris up to 35 pound and physical capability of performing rapid repetitive hand/arm movements while opening/sorting mail that requires reaching. * Ability to stand, bend and reach to file sheets the majority of the shift. * Experience grasping, retaining instructions and performing at a high level of accuracy. * Good organizational and time management skills to be able to work in a fast-paced production environment. * Self-motivated with the ability to work under minimal supervision. MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED: * High school diploma or equivalent required. * Equivalent experience found in a production-oriented processing environment preferred. APPLICATION PROCESS: You can directly apply through Cass's website at *************************************** apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirements of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass was recently named as one of America's best midsize companies by a leading publication and is part of the Russell 2000.

Credit Solutions of Lexington, KY is seeking to hire a full-time Insurance Verification and Billing Follow Up Specialist. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Our employees enjoy a competitive wage plus benefits! Our benefits include paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits. Additionally, we offer flexible schedules and work from home opportunities. ABOUT CREDIT SOLUTIONS Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the tools needed to achieve results for our clientele. At Credit Solutions, we believe our employees are our most valuable asset. In fact, we attribute our success as a company on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program. Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For" from 2018-2024! JOB SUMMARY The Insurance Verification Specialist is responsible for verifying patient insurance coverage and ensuring the accuracy of insurance information. This role requires attention to detail, strong communication skills, and the ability to interact effectively with insurance companies, patients, and healthcare providers. QUALIFICATIONS High school diploma or equivalent; associate's degree or relevant certification preferred. Minimum of 2 years of experience in medical insurance verification or a related field. Knowledge of insurance plans, policies, and procedures. Proficiency in using EHR systems and insurance verification software. Proficiency in Epic hospital and physician Billing system Proficiency in Zoom and other virtual meeting platforms Strong organizational and multitasking skills. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Detail-oriented with a high level of accuracy. Do you have a desire to help others and make a difference in the community? Are you a team player? Do you have professional communication skills? Can you provide great customer service over the phone? Are you an empathetic active listener? Do you have a positive can-do attitude? If so, you may be perfect for this position! ARE YOU READY TO JOIN OUR TEAM? If you feel you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Lead Application Developer is responsible for developing and implementing application changes and is expected to stay abreast of the available technology regarding application development, information delivery, and relational database technology, as well as lead assigned team of developers. PRINCIPAL RESPONSIBILITIES AND DUTIES: * Maintains in-depth knowledge of the department's strategic business plans. * Develops in-depth knowledge of company's existing IT architecture, infrastructure, and technology portfolio. * Provides technical leadership and mentors team members on assigned projects. * Conducts research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase cost effectiveness and infrastructure flexibility. * Designs, develops, and implements end-to-end integrated systems. * Collaborates across teams to evaluate business needs and provide technology solutions. * Develops and executes test plans to check infrastructure and systems technical performance. * Reports on findings and make recommendations for improvement. * Conducts code reviews and uphold Cass standards in coding. KNOWLEDGE AND MINIMUM REQUIREMENTS: * Advanced understanding of information processing principles and practices. * Advanced technical knowledge of network, PC, and platform operating systems, including current MS Windows Server and Desktop releases. * Strong experience in a variety of programming languages, including C# and ASP. * Knowledge of current web best practices and JavaScript, HTML, and CSS experience. * Knowledge of the web application framework Angular 1.x and Angular 7 preferred including TypeScript. * Experience using TFS or DevOps with GIT integrated for source control. * Knowledge of applicable data privacy practices and laws. * Advanced analytical, conceptual, and problem-solving abilities. * Excellent written, oral and interpersonal communication skills. * Ability to present ideas in user-friendly language. * Effectively able to prioritize and execute tasks in a fast paced environment. * Ability to thrive in a team-oriented, collaborative setting. * Experience with agile methodologies and the full software development life cycle. * A bachelor's degree in the field of computer science, information systems, or computer engineering or equivalent experience. * 5+ years of experience working as a developer. * 5+ years of experience with business requirements gathering and analysis. * Proven experience in internet-based systems development. * 3+ years of hands on experience with application development tools, including Visual Studio. * 3+ years of hands-on experience with relational database technology, preferably Microsoft SQL Server. * 3+ years of web development experience, preferably using the Microsoft Stack or Angular. APPLICATION PROCESS: You can directly apply through Cass's website at ********************************* Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets of $2.3 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000. More information is available at *****************

SECURITY CLEARANCE: TS/SCI with Polygraphs (VA) POSITION: Senior Cloud Engineer with 80% TeleworkREQUISITION: AWSMSA-02.111924LOCATION: Herndon, Virginia JOB DESCRIPTION: • Support development of Virtual Desktop Infrastructure (VDI) learning environment pilot in support of Customer Project using Amazon AppStream 2.0.• Customer Project will initially use a representative course sample of 1-2 Customer College classes that internal stakeholders will use to evaluate the viability of broader adoption and implementation across customer environments• Develop Lambda (python) functions in support of VDI creation workflows• Develop Infrastructure as Code (IaC) in support of VDI architecture Complete development tasks using python, Node.js, and DynamoDB REQUIREMENTS: • Experience developing back end AWS infrastructure as code using AWS cloud development kit (CDK) for services such as API Gateway, DynamoDB, Lambda, SQS, and SNS• Possess troubleshooting and problem solving skills across development and production operating environments• Experience working in Windows based environments, including Active Directory (AD) and Microsoft shared file systems• Experience developing with software management tools such as GitLab, GitHub, or similar tools• Experience in supporting internal and external customers Must have experience working in python and Node.js NICE TO HAVE: • Experience with shell scripting (PowerShell)• Experience with AWS services including AWS Lambda, Amazon Simple Storage Service (Amazon S3), Amazon DynamoDB, Amazon API Gateway, and Amazon Simple Queue Service (Amazon SQS)• Hands-on experience with using CI/CD (continuous integration/continuous delivery) workflows• Strong verbal and written communications skills and ability to lead effectively across organizations QUALIFICATIONS: CERTIFICATION: any AWS certification(s) such as AWS Certified Solutions Architect - Associate or Professional ~ is nice to have! EDUCATION & EXPERIENCE: • Bachelor's Degree + with 5 to 10 years of Enterprise of Cloud IT experience NOTE: Degree in computer science or IT computer engineering from an accredited college or university.CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

Supervisor II Full time; Exempt Department: Special Loans Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides supervisory support and leadership to department by monitoring and prioritizing workflow, escalated or complex issues, and serving as an expert on the services and procedures of the department. Reports to Assistant Manager. Essential Functions and Duties: Coordinate and monitor distribution of workflow to maximize productivity, including handling overflow and understaffed areas. Identify and communicate to management issues concerning staffing, workflow, clients, procedures, etc. Participate in interview processes with job candidates. Train new employees, serve as a mentor, and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. Work with management to set productivity goals; evaluate employee productivity against department standards. Monitor employee work to ensure employee professionalism, knowledge, and competency align with organizational standards; ensure department as well as regulatory requirements are strictly adhered to. Coach and counsel employees as appropriate; participate in annual review process as assigned. Assist managers with tracking attendance, payroll administration, and other HR-related administrative tasks. Prepare and submit departmental reports to management as requested. Review quality control data and address/correct any deficiencies. Successfully complete annual regulatory compliance training. Performs other related duties as assigned. Department Specific/Additional Duties: Hold team meetings. Create process improvement for the benefit of the department. Strategize process improvement initiatives. Review and update processing QC checklists, Desktop procedures, and Policy & Procedure Handbooks as needed. Perform weekly 1-on-1 meetings with all team administrators to keep them apprised of individual issues, concerns, changes, and coaching as needed. Perform weekly team meetings to go over universal issues, concerns, changes, and coaching. Meet weekly with the Assistant Manager, keeping the Assistant Manager apprised of any concerns and highlights about the team. Oversee team IM Chats, ensure it is being utilized appropriately. Serve as backup to Assistant Manager on product issues if the Assistant Manager is out of the office. Perform monthly check in office of all desks to ensure no loan information is visible. Preparation of monthly client and management reports. Assist and oversee any special projects assigned to the department. Assist and oversee transfers and conversions. Maintain telephone servicing levels. Handle escalations (tasks, calls, client, and borrower issues, etc.). Work with other departments for ongoing process improvements. Act as the backup for staff and Management when necessary Required Qualifications: Bachelor's degree or equivalent combination of education and experience. Proficient with Microsoft applications (including advanced Excel experience.) Strong analytical and problem-solving skills and attention to detail. Exceptional organizational and time-management skills. Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences. Preferred/Other Qualifications: 1+ years' experience with MSP Servicing Platform. 1+ years' experience in the mortgage industry preferred. Benefits Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more. Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. 401 (K) Plan with company match Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Manager ( Pre-Foreclosure) Full time; Exempt/ Hybrid Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides leadership to and has operational responsibility for the management of assigned department, Pre-Foreclosure). Oversee the quality and compliance regarding laws and regulations and identify areas of improvement. Essential Functions and Duties: • Work with senior management to plan, develop, organize, implement, direct, and evaluate goals, budget, and activities of assigned department. • Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies. • Maintain departmental staffing and productivity standards within allocated budgets and resources. • Review operating results and evaluate against goals and department standards; monitor and report trends and re-align staff to meet objectives/changing business needs. • Participate in interview and selection processes with supervisory and higher job positions. • Make recommendations in hiring, firing, advancement, promotion, or any other change of status of department staff within the guidelines of budget and communicated procedures for such change of status events. • Approve timely and accurate responses to all internal and external audits, compliance reviews, requests for information, etc., ensuring information is provided in accordance with organizational policy and standards as well as regulatory requirements. • Implement policies and procedures that result in high quality service to clients and a positive work environment for staff to promote the retention of both. • Consistently demonstrate an ability to strategize and problem-solve when challenges arise. • Identify new opportunities for departmental growth and productivity. • Serve as a mentor to department and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. • Prepare and submit departmental reports as requested. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • Bachelor's degree or equivalent combination of education and experience. • 3+ years of Management experience in Mortgage Banking/Servicing or related financial services. • Must have working knowledge of mortgage servicing operations and mortgage quality assurance. • Strong knowledge of mortgage compliance and regulations. • Solid PC skills: Proficient with Microsoft applications and mortgage servicing platforms. • Strong analytical and problem-solving skills and attention to detail. • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. • Ability to coordinate multiple and changing priorities. • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences, including the ability to handle confidential or sensitive information with discretion. • Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values. Preferred/Other Qualifications: • Knowledge of mortgage servicing software and platforms. • 5-10 years of mortgage servicing experience. • 5 plus years of management in the financial services/mortgage industry. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Uses technical skills and programming experience to define, schedule, and coordinate programming of solutions to problems and requests of varying difficulty under the general direction of management. Responsible for leading an assigned team of developers on assigned projects/implementations. Coordinates work of development team members and others in Client Programming with those who have requested projects. PRINCIPAL RESPONSIBILITIES AND DUTIES: * Provides designs for proposed systems and system enhancements. Develops modifications and changes to existing programs and procedures as required to satisfy user requests. * Supplements coding, testing, and documenting computer programs where necessary to achieve results and meet schedules. * Leads and mentors team members on assigned projects and implementations. * Ensures programs and procedures developed by team adhere to established departmental standards and guidelines. * Helps CIS keep commitments to clients with on time completion of development teams projects. * Develops project cost estimates for assigned clients. * Reports progress through updates to project control system status and time recording and attendance at weekly project control meetings. * Notifies manager immediately when it appears schedule dates will not be met or if an assigned project will lead to operational or support difficulties. * Suggests potential improvements to the processes and techniques used by Client Programming that will result in improved quality and/or responsiveness for our clients. Interacts with project requestors to ensure correct understanding and business validity of user requests and demonstrates results to requestors of projects. * Advises less experienced programmers and provides training by sharing technical knowledge with others. * Solves balancing problems. * Performs other duties as assigned. KNOWLEDGE AND MINIMUM REQUIREMENTS: * Ability to write and explain structured and maintainable COBOL code. * Proficiency with all Tandem utility programs. * Ability to modify and create SCOBOL on-line programs required. * Ability to develop complex on-line and batch programs. * Ability to design operationally in a manner that is reliable and efficient. * A bachelor's degree in computer science or related field or equivalent work experience. * 5+ years of COBOL programming experience. * 3. 5+ years of increasingly complex project development experience. APPLICATION PROCESS: You can directly apply through Cass's website at ********************************* Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities, and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.3 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000.

Full-time, fully remote position in retirement benefits administration, regularly working 8 AM to 5 PM, Monday through Friday with 40 + hour work week. Wonderful working environment with opportunity for growth. This position is full-time, salaried, and exempt. Duties * Build and maintain strong, long-lasting customer relationships by providing support to a group of retirement plans through knowledge, expertise and customer care to all clients taking into account the client segmentation as determined by NBS. * Oversee a variety of compliance tasks relating to Non-ERISA retirement plans * Develop and promote plan sponsor, advisor, and investment provider relationships * Coordinate needs of investment providers, plan sponsors, participants, and advisors. Consult with plan sponsors or advisors concerning regulatory, operational, and service aspects of retirement plans * Manage multiple tasks, projects, and deadlines at the same time * Understand and ensure retirement plans meet all regulatory and compliance requirements as established by the IRS and DOL * Coordinate plan needs with other teams to ensure timely and accurate completion and responses * Coordinate support for plan sponsors during IRS audits or DOL investigations * Monitor Non-ERISA plan documents for adherence to applicable rules and regulations * Attend and facilitate team, department, and company trainings * Must gain extensive knowledge of retirement plans through certification within 1 year of accepting this position; maintain TGPC designation once obtained * Some travel may be required to make on-site client visits (some visits may require overnight stays) * Provide expertise as a subject matter expert in one or more duties related to Relationship Management, including owning procedures and checklists pertaining to subject * Provide expertise by way of a professional blogpost that can be published on the NBS online knowledge base * Actively contribute to a positive team environment * Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas * Perform other duties as assigned by Supervisor, Director, or Vice President Requirements * Have excellent customer relation skills including the ability to develop and maintain effective relationships * Be highly attentive to detail and accuracy of work and maintain an organized approach to duties and responsibilities * Able to learn quickly and have the ability to research complex problems independently * Personable, highly motivated, hardworking and positive attitude * Be well-organized and self-motivated with the ability to prioritize tasks and meet deadlines * Be professional and articulate in both verbal and written communication * Have strong computer skills including typing, and proficiency in Microsoft Word, Outlook, and Excel * Be able to comprehend and interpret IRS and DOL regulations * Work well within a team Education and Experience - Bachelor's degree or work equivalent required. 1 year retirement plan administration experience is required. Physical Requirements - This position requires the employee to be seated the majority of the work time. Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your "at-will" status in anyway, and are subject to change at the discretion of National Benefit Services, LLC. Regular Business hours are Monday - Friday from 8:00 am to 5:00 pm. Salaried employees are expected to be available during regular business hours.

Collection Manager Full time; Exempt HYBRID or Remote Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description : Provides leadership to and has operational responsibility for the management of assigned department. Oversee the quality and compliance regarding laws and regulations and identify areas of improvement. Must have mortgage servicing Collection Manager experience and Fannie Mae( FNMA), Ginnie Mac, Ginnie Mae. Essential Functions and Duties: • Work with senior management to plan, develop, organize, implement, direct, and evaluate goals, budget, and activities of assigned department. • Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies. • Maintain departmental staffing and productivity standards within allocated budgets and resources. • Review operating results and evaluate against goals and department standards; monitor and report trends and re-align staff to meet objectives/changing business needs. • Participate in interview and selection processes with supervisory and higher job positions. • Make recommendations in hiring, firing, advancement, promotion, or any other change of status of department staff within the guidelines of budget and communicated procedures for such change of status events. • Approve timely and accurate responses to all internal and external audits, compliance reviews, requests for information, etc., ensuring information is provided in accordance with organizational policy and standards as well as regulatory requirements. • Implement policies and procedures that result in high quality service to clients and a positive work environment for staff to promote the retention of both. • Consistently demonstrate an ability to strategize and problem-solve when challenges arise. • Identify new opportunities for departmental growth and productivity. • Serve as a mentor to department and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. • Prepare and submit departmental reports as requested. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • Bachelor's degree or equivalent combination of education and experience. • 3+ years of Collection Management experience in Mortgage Banking/Servicing or related financial services. • Must have working knowledge of mortgage servicing operations and mortgage quality assurance. • Strong knowledge of mortgage compliance and regulations. • Solid PC skills: Proficient with Microsoft applications and mortgage servicing platforms. • Strong analytical and problem-solving skills and attention to detail. • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. • Ability to coordinate multiple and changing priorities. • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences, including the ability to handle confidential or sensitive information with discretion. • Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values. Preferred/Other Qualifications: • Knowledge of mortgage servicing software and platforms. • 5-10 years of mortgage servicing experience. • 5 plus years of management in the financial services/mortgage industry. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Credit Solutions of Lexington, KY is seeking to hire a full-time Insurance Verification and Billing Follow Up Specialist. If you have experience in healthcare billing and finance and want a career where you can actually make a difference, apply today! Our employees enjoy a competitive wage plus benefits! Our benefits include paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits. Additionally, we offer flexible schedules and work from home opportunities. ABOUT CREDIT SOLUTIONS Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States. With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the tools needed to achieve results for our clientele. At Credit Solutions, we believe our employees are our most valuable asset. In fact, we attribute our success as a company on our ability to recruit, hire, and maintain a positive and productive workforce. A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program. Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For" from 2018-2024! JOB SUMMARY The Insurance Verification Specialist is responsible for verifying patient insurance coverage and ensuring the accuracy of insurance information. This role requires attention to detail, strong communication skills, and the ability to interact effectively with insurance companies, patients, and healthcare providers. QUALIFICATIONS High school diploma or equivalent; associate's degree or relevant certification preferred. Minimum of 2 years of experience in medical insurance verification or a related field. Knowledge of insurance plans, policies, and procedures. Proficiency in using EHR systems and insurance verification software. Proficiency in Epic hospital and physician Billing system Proficiency in Zoom and other virtual meeting platforms Strong organizational and multitasking skills. Excellent verbal and written communication skills. Ability to work independently and as part of a team. Detail-oriented with a high level of accuracy. Do you have a desire to help others and make a difference in the community? Are you a team player? Do you have professional communication skills? Can you provide great customer service over the phone? Are you an empathetic active listener? Do you have a positive can-do attitude? If so, you may be perfect for this position! ARE YOU READY TO JOIN OUR TEAM? If you feel you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

SECURITY CLEARANCE: TS/SCI with Polygraphs (VA) POSITION: Senior Cloud Engineer with 80% TeleworkREQUISITION: AWSMSA-02.111924LOCATION: Herndon, Virginia JOB DESCRIPTION: • Support development of Virtual Desktop Infrastructure (VDI) learning environment pilot in support of Customer Project using Amazon AppStream 2.0.• Customer Project will initially use a representative course sample of 1-2 Customer College classes that internal stakeholders will use to evaluate the viability of broader adoption and implementation across customer environments• Develop Lambda (python) functions in support of VDI creation workflows• Develop Infrastructure as Code (IaC) in support of VDI architecture Complete development tasks using python, Node.js, and DynamoDB REQUIREMENTS: • Experience developing back end AWS infrastructure as code using AWS cloud development kit (CDK) for services such as API Gateway, DynamoDB, Lambda, SQS, and SNS• Possess troubleshooting and problem solving skills across development and production operating environments• Experience working in Windows based environments, including Active Directory (AD) and Microsoft shared file systems• Experience developing with software management tools such as GitLab, GitHub, or similar tools• Experience in supporting internal and external customers Must have experience working in python and Node.js NICE TO HAVE: • Experience with shell scripting (PowerShell)• Experience with AWS services including AWS Lambda, Amazon Simple Storage Service (Amazon S3), Amazon DynamoDB, Amazon API Gateway, and Amazon Simple Queue Service (Amazon SQS)• Hands-on experience with using CI/CD (continuous integration/continuous delivery) workflows• Strong verbal and written communications skills and ability to lead effectively across organizations QUALIFICATIONS: CERTIFICATION: any AWS certification(s) such as AWS Certified Solutions Architect - Associate or Professional ~ is nice to have! EDUCATION & EXPERIENCE: • Bachelor's Degree + with 5 to 10 years of Enterprise of Cloud IT experience NOTE: Degree in computer science or IT computer engineering from an accredited college or university.CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Supervisor II Full time; Exempt Department: Special Loans Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides supervisory support and leadership to department by monitoring and prioritizing workflow, escalated or complex issues, and serving as an expert on the services and procedures of the department. Reports to Assistant Manager. Essential Functions and Duties: Coordinate and monitor distribution of workflow to maximize productivity, including handling overflow and understaffed areas. Identify and communicate to management issues concerning staffing, workflow, clients, procedures, etc. Participate in interview processes with job candidates. Train new employees, serve as a mentor, and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. Work with management to set productivity goals; evaluate employee productivity against department standards. Monitor employee work to ensure employee professionalism, knowledge, and competency align with organizational standards; ensure department as well as regulatory requirements are strictly adhered to. Coach and counsel employees as appropriate; participate in annual review process as assigned. Assist managers with tracking attendance, payroll administration, and other HR-related administrative tasks. Prepare and submit departmental reports to management as requested. Review quality control data and address/correct any deficiencies. Successfully complete annual regulatory compliance training. Performs other related duties as assigned. Department Specific/Additional Duties: Hold team meetings. Create process improvement for the benefit of the department. Strategize process improvement initiatives. Review and update processing QC checklists, Desktop procedures, and Policy & Procedure Handbooks as needed. Perform weekly 1-on-1 meetings with all team administrators to keep them apprised of individual issues, concerns, changes, and coaching as needed. Perform weekly team meetings to go over universal issues, concerns, changes, and coaching. Meet weekly with the Assistant Manager, keeping the Assistant Manager apprised of any concerns and highlights about the team. Oversee team IM Chats, ensure it is being utilized appropriately. Serve as backup to Assistant Manager on product issues if the Assistant Manager is out of the office. Perform monthly check in office of all desks to ensure no loan information is visible. Preparation of monthly client and management reports. Assist and oversee any special projects assigned to the department. Assist and oversee transfers and conversions. Maintain telephone servicing levels. Handle escalations (tasks, calls, client, and borrower issues, etc.). Work with other departments for ongoing process improvements. Act as the backup for staff and Management when necessary Required Qualifications: Bachelor's degree or equivalent combination of education and experience. Proficient with Microsoft applications (including advanced Excel experience.) Strong analytical and problem-solving skills and attention to detail. Exceptional organizational and time-management skills. Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences. Preferred/Other Qualifications: 1+ years' experience with MSP Servicing Platform. 1+ years' experience in the mortgage industry preferred. Benefits Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more. Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. 401 (K) Plan with company match Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.