Guidant Financial jobs - 74 jobs

The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction. ** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am PRINCIPAL RESPONSIBILITIES AND DUTIES: Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions, processing issues, and requests according to company defined procedures/standards. Researches and analyzes payment history and recognizes when to contact vendors or customers to resolve exceptions and make payment decisions in a timely manner for all clients. Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one's actions by helping to develop customer relationships. Keeps management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely basis. Suggests changes and/or enhancements to existing procedures to improve service to clients and internal processes. Works independently and with other internal departments to coordinate file maintenance and client validation file/database updates. Seeks guidance from the appropriate resource on significant non-routine issues. Documents and reports on errors made by all other Utility departments. Works overtime as needed. Other duties as assigned. Training is onsite Monday-Friday from 8:30am-4:00pm for approximately 90 days. SKILLS/ABILITIES AND MINIMUM REQUIREMENTS: Good interpersonal skills that will maximize client responsiveness and facilitate development of a solid working relationship with both utility clients and other staff members. Strong organizational skills with the ability to handle multiple tasks simultaneously. Working knowledge of office equipment such as fax machine, copy machine, and telephone. Proficient in Microsoft Office. Good problem-solving skills and attention to details. College-level course work in a general or business administration area or equivalent experience. Minimum 6 months customer service experience in a general business environment or equivalent experience.

The Lead Project Manager plans, executes, and finalizes the most complex software related projects according to strict deadlines, verifying the completeness of requirements and coordinating the efforts of team members and consultants to deliver projects according to plan. This position defines and coordinates the execution of the test plans and scenarios necessary to verify and validate the solution, as well as monitors other Project Managers within the IT Department. PRINCIPAL RESPONSIBILITIES AND DUTIES: Establishes project scope, goals, and deliverables that support business goals in collaboration with senior management and a broad range of stakeholders including both business and IT. Responsible for the management and implementation of projects and programs across all project phases, following best practices Develops project plans and associated communications documents. Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion. Ensure projects are delivered on time, within budget and to the satisfaction of the customer/sponsor Accountable for managing multiple partners and third-party vendors to ensure all parties understand and deliver project goals and business expectations. Negotiates with other department managers for the acquisition of required personnel from within the company. Identifies and manages project dependencies and critical path. Plans and schedules project timelines and milestones using appropriate tools. Tracks project milestones and deliverables. Develops and delivers progress reports and requirements documentation. Proactively manages changes in project scope, identifies potential crises, and devises contingency plans. Defines project success criteria and disseminates them to involved parties throughout project life cycle. Conducts project postmortems and creates a recommendations report in order to identify successful and unsuccessful project elements. Develops best practices and tools for project execution and management. Proactively manage risks and issues and respond quickly in the event one is triggered or realized Creates templates and standards to measure duration, milestones, resource requirements and costs to ensure successful delivery of assigned projects. Manages multiple, large projects with budgets over one million dollars. Manages complex multi-vendor projects which contain multiple streams (requirements, development, quality assurance). Partners and collaborates with business owners to minimize operational risk and disruption. Acts as a lead and mentor to other Project Managers across the IT Department. Other duties as needed or required. SKILLS AND ABILITIES REQUIRED: Strong familiarity with project management software such as Microsoft Project. Highly competent in use of MS Office tools Familiarity with business diagram tools like MS-Visio Relational database experience with Microsoft SQL Server. Technically competent with various software programs, such as Microsoft Office suite. Ability to work both independently and in a team-oriented, collaborative environment. Ability to conform to shifting priorities, demands, and timelines through analytical and problem- solving capabilities. Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments. Ability to bring project to successful completion through political sensitivity. Strong written and oral communication skills. Strong interpersonal skills. Adept at conducting research into project-related issues and products. Customer service skills. Ability to effectively prioritize and execute tasks in a high-pressure environment. MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED: A bachelor's degree in computer science or business administration with an emphasis in management information systems or equivalent work experience. 7 years of direct work experience in a project management capacity, including all aspects of process development and execution. Certification in project management, Agile PMP (Project Management Professional) preferred APPLICATION PROCESS: You can directly apply through Cass's website at careers. Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets in excess of $2.3 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000. More information is available at ***************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures. Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Uses multiple separator sheets to organize utility bills prior to being scanned. Performs a manual review of utility invoices to ensure compliance with customer and department procedures. Separates bills which do not meet client and/or department standard procedures; attaches standard reject form and forwards to the lead for review. Meets established production quotas in a fast-paced mailroom production line environment. Maintains procedures including reviewing and complying with new or updated client and departmental procedures and discarding old procedures and files updates as received. Performs minor troubleshooting on the mail opening machine. Shows initiative in presenting problems and possible solutions to lead or supervisor. Maintains the work area to present a neat and professional appearance at all times. Works overtime as required by management to ensure timely completion of all accounts. Performs other duties as needed or assigned. KNOWLEDGE AND MINIMUM REQUIREMENTS: Ability to regularly lift mail trays and letter debris up to 35 pound and physical capability of performing rapid repetitive hand/arm movements while opening/sorting mail that requires reaching. Experience grasping and retain instructions and performing at a high level of accuracy. Good organizational and time management skills to be able to work in a fast-paced production environment. Self-motivated with the ability to work under minimal supervision. High school diploma or equivalent required. Equivalent experience found in a production-oriented processing environment preferred. APPLICATION PROCESS: You can directly apply through Cass's website at careers. Please apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $80 billion annually on behalf of clients, and with total assets in excess of $2.4 billion, Cass is uniquely supported by Cass Commercial Bank. Cass is part of the Russell 2000.

GCG is currently seeking arelationship-driven, results-oriented **Regional Strategic Account Manager** to join our **Low Voltage team** . In this role, you'll report to the VP of our Security Integrators / Low Voltage team and you'll focus on engaging, educating, and entertaining key points of contact at branch-level technology integrator accounts in an assigned territory, building strong relationships with decision-makers, educating stakeholders, and fostering adoption of our low voltage connectivity solutions. You'll leverage your keen abilities to connect with people, overcome challenges, and deliver exceptional customer experiences to identify and engage branch level sales, engineering, and purchasing decision makers and drive adoption of our low voltage products. This role requires a proactive mindset, adaptability, and a strong ability to collaborate across teams while driving measurable outcomes. **While this role offers a remote work arrangement, 50% to 60% is required to facilitate customer-facing activity.** **What you'll do** **Branch Engagement** + Establish and nurture relationships with branch-level decision-makers, including application engineers, sales representatives, and buyers + Drive branch-level adoption of our solutions through personalized engagements such as in-person visits, technical training sessions, and tailored presentations + Execute a comprehensive engagement strategy by achieving milestones for priority branches: + **Engage** : Initiate contact and build trust through calls, emails, and meetings + **Educate** : Deliver product training sessions to highlight advantages and applications + **Entertain** : Strengthen relationships with key stakeholders through informal events and gatherings **Insights and Collaboration** + Gather actionable insights during engagements to share with the Sales Enablement and Marketing teams, supporting the development of tools and resources for deeper branch-level impact + Develop branch-specific case studies to demonstrate success stories and build internal momentum within accounts + Provide regular reports on engagement progress, challenges, and opportunities **What you'll bring** + Bachelor's degree in Business, Marketing, Communications, or related field preferred, or equivalent professional experience + Proven ability to build and maintain strong customer relationships + 5+ years of experience in sales, account management, or customer-facing roles, preferably in the technology integration space(security, fire, life safety, audio / visual, or IT networking); exposure to low-voltage wire and cable products preferred + Exceptional communication and presentation skills, with the ability to adapt messaging to diverse audiences + Highly organized and self-motivated, with excellent time management and prioritization skills + Familiarity with Salesforce or similar CRM platforms + Background in delivering technical training or workshops + **Willingness to travel 50-60% for in-person branch engagements** **What we offer** + **Competitive base salary** ranging from $120,000 to $135,000, dependent heavily on experience working with systems integrators and knowledge oflow-voltage cabling + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-AS1_ _\#LI-Remote_ **Job Locations** _US-Remote_ **ID** _2025-1966_ **Category** _Sales_ **Position Type** _Regular Full-Time_

**GCG Connectivity & Power Solutions (CPS)** is seeking a **Senior Strategic Buyer** to support customer-designed solutions by developing and executing sourcing strategies that ensure on-time, high-quality, and cost-effective supply. This is a high-visibility, strategic individual contributor role that bridges procurement, product management, quality, and commercial teams to deliver complex, customer-specific solutions that power industries across North America. In this role, you'll take full ownership of purchasing activities tied to engineered solutions-managing vendors, ensuring compliance with AS9100 quality standards, and driving cross-functional accountability. You'll be a trusted advisor and key collaborator who combines sourcing strategy, analytical rigor, and hands-on execution to keep programs running smoothly and customers satisfied. If you're a proactive, results-oriented professional who thrives on managing complexity, building supplier partnerships, and driving outcomes, this is a chance to make a measurable impact and grow within a dynamic, customer-focused organization. **This role offers a remote work arrangement however occasional travel will be required to corporate facilities as well as supplier facilities. Strong preference for candidates in Eastern and Central Time Zones to align with work schedules of the division's procurement team.** **What You'll Do** + Lead procurement activities for customer-designed solutions, ensuring compliance with quality and documentation standards (AS9100, FAIR, PPAP) + Develop and execute sourcing strategies that meet customer specifications, contractual obligations, and cost objectives + Build and strengthen supplier partnerships through regular business reviews, performance tracking, and continuous improvement initiatives + Coordinate supply and demand planning activities to align inbound materials with customer forecasts + Manage and communicate project timelines, deliverables, and risks across procurement, product management, quality, and sales teams + Support supplier onboarding, qualification, and new product approval processes + Track and report KPIs, including supplier on-time delivery, cost performance, and project milestones + Manage internal costing and forecasting processes, ensuring clear visibility to pricing, lead times, and working capital impacts + Collaborate cross-functionally to resolve supply issues, improve data integrity, and optimize procurement efficiency + Travel as needed (up to 10%) to suppliers and partners for business reviews and relationship management **What You'll Bring** + Bachelor's degree in Business Administration, Supply Chain, or a related field, or equivalent experience + 5+ years of experience in procurement or supply chain management, preferably within distribution or contract manufacturing environments + Proven ability to manage complex sourcing projects and communicate effectively across multiple departments + Strong analytical and problem-solving skills with a sense of ownership and follow-through + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and ERP systems (Oracle, Rubicon, or similar) + Familiarity with AS9100 standards and first article production processes (FAIR/PPAP) preferred + Experience interpreting 2D drawings and working within a technical manufacturing environment preferred + Background in wire harnessing, custom assemblies, or engineered electrical solutions is a plus **What We Offer** + **Competitive base** salary ranging from $90,000 to $100,000, dependent on relevant experience; eligibility for annual bonus based on company and individual performance + **Comprehensive Health Coverage:** Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security:** Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off:** PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs:** Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter:** Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + An employee-centric company that values and truly appreciates our most important asset: You! **Our Use of AI in Recruiting** At GCG, we use AI technology to assist with our interviews by automating note-taking, allowing our hiring teams to focus fully on the conversation. This technology supports efficiency and accuracy in capturing candidate insights during interviews but is not used to evaluate resumes. All resume reviews and candidate assessments are conducted directly by our corporate recruiting team and hiring managers to ensure a thoughtful, human-centered approach. **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \#LI-Remote \#LI-AW1 **Job Locations** _US-Remote_ **ID** _2025-1939_ **Category** _Purchasing_ **Position Type** _Regular Full-Time_

SECURITY CLEARANCE: TS/SCI with Polygraphs (VA) POSITION: Senior Cloud Engineer with 80% TeleworkREQUISITION: AWSMSA-02.111924LOCATION: Herndon, Virginia JOB DESCRIPTION: • Support development of Virtual Desktop Infrastructure (VDI) learning environment pilot in support of Customer Project using Amazon AppStream 2.0.• Customer Project will initially use a representative course sample of 1-2 Customer College classes that internal stakeholders will use to evaluate the viability of broader adoption and implementation across customer environments• Develop Lambda (python) functions in support of VDI creation workflows• Develop Infrastructure as Code (IaC) in support of VDI architecture Complete development tasks using python, Node.js, and DynamoDB REQUIREMENTS: • Experience developing back end AWS infrastructure as code using AWS cloud development kit (CDK) for services such as API Gateway, DynamoDB, Lambda, SQS, and SNS• Possess troubleshooting and problem solving skills across development and production operating environments• Experience working in Windows based environments, including Active Directory (AD) and Microsoft shared file systems• Experience developing with software management tools such as GitLab, GitHub, or similar tools• Experience in supporting internal and external customers Must have experience working in python and Node.js NICE TO HAVE: • Experience with shell scripting (PowerShell)• Experience with AWS services including AWS Lambda, Amazon Simple Storage Service (Amazon S3), Amazon DynamoDB, Amazon API Gateway, and Amazon Simple Queue Service (Amazon SQS)• Hands-on experience with using CI/CD (continuous integration/continuous delivery) workflows• Strong verbal and written communications skills and ability to lead effectively across organizations QUALIFICATIONS: CERTIFICATION: any AWS certification(s) such as AWS Certified Solutions Architect - Associate or Professional ~ is nice to have! EDUCATION & EXPERIENCE: • Bachelor's Degree + with 5 to 10 years of Enterprise of Cloud IT experience NOTE: Degree in computer science or IT computer engineering from an accredited college or university.CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Special Loans Administrator I - Construction - Hybrid Full time; Non-Exempt; 37.5 hours/week; Overtime as required. Department: Special Loans Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Handle all aspects of various loans to ensure they are processed in a timely manner and in accordance with government and investor guidelines. Essential Functions and Duties: • Accurate and timely input and processing of various loans. • Responsible for reviewing and preparing documentation. • Promptly and professionally respond to inquiries via incoming and outgoing calls. • Direct Proxy emails and incoming mail to the appropriate party. • Verify and QC tasks performed by colleagues. • Prepare and distribute daily, weekly, monthly internal reports as required. • Monitor and apply Suspense funds. • Handle escalated issues and serve as a resource for questions/issues from junior staff. • Correspond with investor/client to determine new payment factors. • Coordinate material with investor/client to obtain approval for conversions, transfers, and modifications. Input and verify changes to the MSP system for various products. • Correspond with homeowners. • Correspond with outside vendors to obtain needed documentation. • Always present a positive and professional demeanor. • Maintain and increase knowledge, as applicable, of current practices, procedures, and policies. • Help maintain proper accounting of GL accounts. • Participate in department audit program. • Maintain performance standards. • Support management in defining and developing procedures for new products. • Review regulatory guidelines and determine appropriate action. • Handle incoming and outgoing calls to assist borrowers and clients. • Performs reviews of loan documents and disclosures needed to evaluate borrower requests. • Reviews and responds to emails received in processing email proxies as assigned. • Reviews and processes documents and requests received via hardcopy mail as assigned. • Reviews and references servicing, and compliance guidelines as needed to process borrower requests. • Perform peer reviews of fellow team members to ensure quality of processing. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • 1-3 years of mortgage servicing experience is helpful but not required. • Experience working for either a Financial Institution, Bank or Mortgage company is a plus. • Customer service experience, a plus. • Microsoft Office (Excel, Word, and Outlook). • Strong communication, interpersonal, and organizational skills. • High math aptitude. • Must be able to work in a very fast-paced environment. • Possess critical thinking skills. • High School Diploma. Preferred/Other Qualifications: • Some college experience is preferred. Benefits: • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Administrative Assistant I Full time; Non-Exempt; 37.5 hours/week; Overtime as required. Department: Legal Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: To provide support to the Legal Department by performing departmental administration tasks and by assisting the General Counsel and Attorneys, including by reviewing correspondence, maintaining and organizing files, preparing documents in connection with assigned tasks and handling certain other projects as assigned. Hybrid role in the Lake Zurich office 3 days/week Essential Functions and Duties: Investigates complaints sent to Company by various regulatory authorities. Review and respond to Customer Service and Research inquiries and requests for assistance. Processes responses to subpoenas issued to the Company. Assists General Counsel and Attorneys in litigation, particularly in the assembly and review of factual material needed to assess the merits of the case. Assists in the preparation and delivery of applications, renewals, and periodic reports necessary to maintain the good corporate standing and/or servicing licenses of the Company and its affiliates. Perform such other responsibilities and duties as assigned by General Counsel or Attorneys. Successfully complete annual regulatory compliance training. Performs other related duties as assigned. Required Qualifications: 2-3 years in a Law office, corporate legal department, or mortgage servicing company experience preferred. Superior interpersonal, organizational, and analytical skills; proficiency in Microsoft Office Applications, including Work and Excel; excellent written and oral communication skills; ability/willingness to work overtime as needs dictate. Experience with MSP is strongly preferred Experience in a legal environment related to compliance, mortgage servicing, and/or vendor management; experience with foreclosure and bankruptcy attorneys and the foreclosure and bankruptcy processes; experience with LPS and Fidelity systems preferred. Preferred/Other Qualifications: Clerical experience in mortgage servicing, banking, or legal environment College degree is preferred. Benefits Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more. Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. 401 (K) Plan with company match Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer, and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Full-time, fully remote position in retirement benefits administration, regularly working 8 AM to 5 PM, Monday through Friday with 40 + hour work week. Wonderful working environment with opportunity for growth. This position is full-time, salaried, and exempt. Duties Build and maintain strong, long-lasting customer relationships by providing support to a group of retirement plans through knowledge, expertise and customer care to all clients taking into account the client segmentation as determined by NBS. Oversee a variety of compliance tasks relating to Non-ERISA retirement plans Develop and promote plan sponsor, advisor, and investment provider relationships Coordinate needs of investment providers, plan sponsors, participants, and advisors. Consult with plan sponsors or advisors concerning regulatory, operational, and service aspects of retirement plans Manage multiple tasks, projects, and deadlines at the same time Understand and ensure retirement plans meet all regulatory and compliance requirements as established by the IRS and DOL Coordinate plan needs with other teams to ensure timely and accurate completion and responses Coordinate support for plan sponsors during IRS audits or DOL investigations Monitor Non-ERISA plan documents for adherence to applicable rules and regulations Attend and facilitate team, department, and company trainings Must gain extensive knowledge of retirement plans through certification within 1 year of accepting this position; maintain TGPC designation once obtained Some travel may be required to make on-site client visits (some visits may require overnight stays) Provide expertise as a subject matter expert in one or more duties related to Relationship Management, including owning procedures and checklists pertaining to subject Provide expertise by way of a professional blogpost that can be published on the NBS online knowledge base Actively contribute to a positive team environment Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas Perform other duties as assigned by Supervisor, Director, or Vice President Requirements Have excellent customer relation skills including the ability to develop and maintain effective relationships Be highly attentive to detail and accuracy of work and maintain an organized approach to duties and responsibilities Able to learn quickly and have the ability to research complex problems independently Personable, highly motivated, hardworking and positive attitude Be well-organized and self-motivated with the ability to prioritize tasks and meet deadlines Be professional and articulate in both verbal and written communication Have strong computer skills including typing, and proficiency in Microsoft Word, Outlook, and Excel Be able to comprehend and interpret IRS and DOL regulations Work well within a team Education and Experience - Bachelor's degree or work equivalent required. 1 year retirement plan administration experience is required. Physical Requirements - This position requires the employee to be seated the majority of the work time. Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your "at-will" status in anyway, and are subject to change at the discretion of National Benefit Services, LLC. Regular Business hours are Monday - Friday from 8:00 am to 5:00 pm. Salaried employees are expected to be available during regular business hours.

As GCG's IT Security team continues to grow, we are seeking an IT Security Analyst to support monitoring, threat detection, vulnerability management, and day-to-day security operations. In this role, you'll work closely with our Security Manager and our other IT teams to develop and implement security systems, guidelines, and strategies, conducting audits and risk assessments, evaluating internal operations and controls and making recommendations based on findings. This is an great opportunity togain hands-on experience with enterprise tools and real-world security challenges across a diverse technology environment while learning, contributing, and growing as part of a team that is investing in its security maturity. **This role offers a remote work arrangement however we are seeking candidates in the northeast Ohio area to facilitate ease of collaboration with IT Security leadership and ease of quarterly travel to our corporate headquarters in Chicago.** **What You'll Do** + Assist with Active Directory, file server, and access permission audits to support Identity & Access Management + Help maintain and monitor XDR agents to ensure they remain healthy and reporting correctly + Review and triage foundational security alerts under the guidance of the Security Manager + Support periodic vulnerability scans, track remediation progress, and document findings + Participate in phishing simulations, user training, and other security awareness activities + Help monitor email security and web filtering tools for suspicious activity + Collaborate with IT and security teams to enforce MFA, password hygiene, and access controls + Assist with Privileged Access Management tasks such as user onboarding and access reviews + Run guided threat-hunting queries to identify potential environmental risks + Document security incidents, actions taken, and recommendations for improvement **What You'll Bring** + Bachelor's degree preferred, or equivalent experience + 1-3 years of experience in IT support, system administration, or networking + Basic understanding of cybersecurity fundamentals, Windows Server/AD, and endpoint security tools + Familiarity with SIEM/XDR or vulnerability management platforms is a plus + Strong communication, documentation, and analytical skills + Eagerness to learn and grow through hands-on practice and training + Certifications such as CompTIA Security+, Network+, or Microsoft Security Fundamentals are a plus **What we offer** + **Competitive hourly pay dependent on relevant experience** + **Comprehensive Health Coverage** : Multiple medical plan options (CDHP and PPO) to get you the coverage you need + **Robust Financial Security** : Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans + **Generous Time Off** : PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs + **Wellness & Support Programs** : Employee Assistance Program (EAP), wellness incentives, and telehealth access + **Extras That Matter** : Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind + **An employee-centric company** that values and truly appreciates our most important asset: You! **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ _\#LI-remote_ **Job Locations** _US-OH_ **ID** _2025-1971_ **Category** _Information Technology_ **Position Type** _Regular Full-Time_

Coordinator II - Hybrid 3 day in office Full time; Non-Exempt; 40 hours per week - 3 days in office Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides administrative and customer/client support to the assigned department or team. Reports to Supervisor. Essential Functions and Duties: • Set up, prepare and/or update assigned documents, files, databases according to departmental procedures. • Receive and respond to inquiries or requests for information from internal partners and external agencies or vendors. • Review documents, reports, presentations, files, and other written materials for accuracy and completion. • Prepare and maintain timelines and task assignments for assigned projects. • Prepare, assemble, or proofread correspondence. • Answer calls/emails from clients or customers, researching and resolving issues as appropriate. • Facilitate the request and receipt of needed research or deliverables from other departments. • Update and maintain tasks and activities in required databases. • Ensure all documentation is completed/updated timely/accurately and is scanned, logged, filed, stored, or preserved in accordance with organizational guidelines. • Successfully complete annual regulatory compliance training. • Additional duties as assigned. Required Qualifications: • High school diploma or equivalent. • 2+ years providing administrative support in a fast-paced environment. • 2+ years' experience in mortgage servicing, real estate, or applicable field. • Strong PC skills, including Microsoft applications and loan servicing platforms. • Good writing skills, including spelling, grammar, sentence composition, and proofreading. • Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences. • Ability to handle confidential information with discretion and professionalism. • Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Collection Manager Full time; Exempt HYBRID or Remote Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides leadership to and has operational responsibility for the management of assigned department. Oversee the quality and compliance regarding laws and regulations and identify areas of improvement. Must have mortgage servicing Collection Manager experience and Fannie Mae( FNMA), Ginnie Mac, Ginnie Mae. Essential Functions and Duties: • Work with senior management to plan, develop, organize, implement, direct, and evaluate goals, budget, and activities of assigned department. • Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies. • Maintain departmental staffing and productivity standards within allocated budgets and resources. • Review operating results and evaluate against goals and department standards; monitor and report trends and re-align staff to meet objectives/changing business needs. • Participate in interview and selection processes with supervisory and higher job positions. • Make recommendations in hiring, firing, advancement, promotion, or any other change of status of department staff within the guidelines of budget and communicated procedures for such change of status events. • Approve timely and accurate responses to all internal and external audits, compliance reviews, requests for information, etc., ensuring information is provided in accordance with organizational policy and standards as well as regulatory requirements. • Implement policies and procedures that result in high quality service to clients and a positive work environment for staff to promote the retention of both. • Consistently demonstrate an ability to strategize and problem-solve when challenges arise. • Identify new opportunities for departmental growth and productivity. • Serve as a mentor to department and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. • Prepare and submit departmental reports as requested. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • Bachelor's degree or equivalent combination of education and experience. • 3+ years of Collection Management experience in Mortgage Banking/Servicing or related financial services. • Must have working knowledge of mortgage servicing operations and mortgage quality assurance. • Strong knowledge of mortgage compliance and regulations. • Solid PC skills: Proficient with Microsoft applications and mortgage servicing platforms. • Strong analytical and problem-solving skills and attention to detail. • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. • Ability to coordinate multiple and changing priorities. • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences, including the ability to handle confidential or sensitive information with discretion. • Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values. Preferred/Other Qualifications: • Knowledge of mortgage servicing software and platforms. • 5-10 years of mortgage servicing experience. • 5 plus years of management in the financial services/mortgage industry. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

As we continue to grow and expand our national footprint,Allied Wire & Cable, a GCG Company (******************************************************************************************* , is currently seeking a skilled Territory Sales Manager to take charge of growing business within **a territory that includes California, Nevada, Utah, & Colorado.** In this dynamic role, you will manage a robust book of accounts, serving as **a primary point of contact and field presence for new and existing accounts in the region.** You will collaborate closely with our Insides Sales team to **create strategic account plans, pursue new business opportunities, and drive revenue growth.** You'll spearhead territory account planning, conduct frequent onsite customer visits, prepare compelling proposals, relay valuable market insights, and fortify regional vendor relationships. To succeed, you'll need to showcase your strategic thinking, effective communication, impressive sales results, and unwavering customer-centric approach. Take this opportunity to make an impact and drive your career forward with a leader in wire and cable distribution! **This position offers a remote work arrangement but does require approximately 60% travel to customer sites within the assigned territory. Accordingly, being located within this territory is a requirement.** **What you'll do** + Create and implement account growth plans to expand business within the assigned sales territory + Utilize the Allied Sales Process to enhance current business and acquire new accounts + Develop innovative solutions to address customer issues and provide exceptional service + Maintain and update the CRM pipeline with accurate and up-to-date information + Gather and relay customer, competitor, and market insights to inform business leaders + Establish and nurture regional relationships with key/strategic vendors to leverage partnerships + Collaborate with Allied Wire & Cable's sourcing department to assist with demand planning activities + Initiate strategic growth plans and identify opportunities to close business effectively + Facilitate quarterly business review meetings, both internally and externally, to drive alignment and evaluate performance + Maintain up-to-date expense reporting **What you'll bring** + 5+ years of business-to-business outside sales experience preferably within wire, cable, and harnessing manufacturing or distribution + Bachelor's degree preferred + Demonstrated proficiency with Salesforce or comparable CRM + Ability to learn and utilize an ERP system + Ability to travel approximately 60% of the time within the assigned territory to visit customer facilities + Proficient in Microsoft Office applications (Word, Excel, PowerPoint) + Comfort working in a fast-paced, dynamic, metric-driven work environment + Strong communication skills in all forms (email, phone, virtual, face-to-face) + Demonstrated ability to achieve sales results, including creating sales forecasts and providing gap analysis + Organized and detail-oriented with a proven ability to work under tight deadlines + High level of skill in creating and delivering effective presentations to internal and external audiences + Excellent problem-solving abilities, including gathering and analyzing information and displaying business acumen + Customer-centric approach, with the ability to manage difficult situations, respond promptly to customer needs, and solicit feedback for service improvement + Strong collaborative skills, including providing and receiving feedback and contributing to a positive team morale **What we offer** + Competitive base salary of $115,000 to $125,000 per year commensurate with level of industry and outside sales experience; commissions based incentive plan + Robust and affordable benefits options, including medical, dental, vision, life insurance, short and long-term disability insurance, and more + Monthly auto allowance + PTO plan with company paid holidays + 401K with employer contribution + An employee-centric company that values and truly appreciates our most important asset: You! **About Allied Wire & Cable** **Allied Wire & Cable (AWC)** was founded in 1987 and acquired by **GCG** in 2021. We are a market-leading, value-added distributor of wire and cable-based connectivity and solutions. We proudly serve the industrial OEM, factory automation, communications, and building technology markets. **About GCG** At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve. _GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._ _These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person._ \#LI-Remote \#LI-AS1 **Job Locations** _US-CA_ **ID** _2025-2000_ **Category** _Sales_ **Position Type** _Regular Full-Time_

About Our Company It's not just a job. It's a mission. If you're as passionate as we are about empowering the small businesses of America, then you'll be right at home with us. Rapid Finance is the nation's leading provider of alternative financing solutions for small and mid-sized businesses. When traditional sources of funding are beyond reach, we open doors for small business owners, providing access to the working capital that they need. With Rapid Finance, growing businesses can achieve their goals and reach even higher. Our company is expanding into the future. We are aggressively investing in our people and technology as we aim to create a best-in-class experience for our clients. Let us invest in YOU! About the Opportunity Rapid Finance is looking for a Collections Specialist to join our legal team that will be responsible for tracking down businesses who owe money from overdue loan repayments. Individuals with a strong investigative mindset who are able to research accounts, build rapport with our clients, analyze complex documentation, and identify fraudulent activities or documentation are encouraged to apply. This role is 100% Remote open to candidates in the following states: MD, VA, DC. A day in the life of our Legal Collections Team may include: Utilize various skip tracing techniques and collection strategies to locate right parties in order to negotiate payment arrangements on charge-off accounts Transferring data from outside collection agencies systems to Rapid's system Analyzing accounts for future collection efforts Determine suitability of judgment accounts for legal action Successfully meet and exceed daily and monthly quotas Bring your thinking, strategies, and ideas to assist in mitigating company losses Utilize your phenomenal sales skills to negotiate payment arrangements with our delinquent merchants Document merchant account with accurate description of conversations with merchant, their representatives, or other related person that references merchant account About You You have experience in legal collections, business to business collections; financial services industry a plus You have 3rd party collections experience -Commercial and/or Consumer You have experience with skip tracing You possess the desire to work hard. We do whatever it takes to achieve the best possible outcomes for our clients while protecting our business. You have prior collections experience in commercial lending or demonstrate the ability to successfully complete our training program. You have a professional and articulate phone demeanor, remaining calm and diplomatic in high-pressure situations. You also have excellent written communication skills. You possess strong negotiation and skip tracing skills. You have solid working knowledge of MS Word, Excel, and other office equipment (scanner, fax, copier). You pride yourself on your ability to identify and correct errors, capture all of the relevant details, and get things done on time. You have a bachelor's degree or the equivalent experience. Sound like you? You'll be a serious contender if: You are adaptable. You can be flexible and enjoy working in a team environment. Expect a fast pace, energy, and the occasional flying ping pong ball. You want to make an impact. We are a rapidly growing business, and you will have the opportunity to make a significant impact on our clients, our culture, and our future. You share our passion for the small businesses of America and have a desire to be part of something bigger than yourself Why Rapid Finance? Rapid Finance seeks the best and brightest. To us, finding and keeping A-talent is as important as closing a million-dollar deal. That's just one of the reasons why we have been so successful, growing more than 20 percent every year. Our team benefits from a commuting or parking allowance, employer-matched 401(k), tuition reimbursement, paid time off, and more. Just steps from the metro, our beautiful new office includes a modern open floor plan, free on-site fitness center, a gaming area, stocked kitchen, and other cool amenities. Rapid Finance is an equal opportunity employer and committed to a diverse workforce.

SECURITY CLEARANCE: TS/SCI with Polygraphs (VA) POSITION: Senior Cloud Engineer with 80% TeleworkREQUISITION: AWSMSA-02.111924LOCATION: Herndon, Virginia JOB DESCRIPTION: • Support development of Virtual Desktop Infrastructure (VDI) learning environment pilot in support of Customer Project using Amazon AppStream 2.0.• Customer Project will initially use a representative course sample of 1-2 Customer College classes that internal stakeholders will use to evaluate the viability of broader adoption and implementation across customer environments• Develop Lambda (python) functions in support of VDI creation workflows• Develop Infrastructure as Code (IaC) in support of VDI architecture Complete development tasks using python, Node.js, and DynamoDB REQUIREMENTS: • Experience developing back end AWS infrastructure as code using AWS cloud development kit (CDK) for services such as API Gateway, DynamoDB, Lambda, SQS, and SNS• Possess troubleshooting and problem solving skills across development and production operating environments• Experience working in Windows based environments, including Active Directory (AD) and Microsoft shared file systems• Experience developing with software management tools such as GitLab, GitHub, or similar tools• Experience in supporting internal and external customers Must have experience working in python and Node.js NICE TO HAVE: • Experience with shell scripting (PowerShell)• Experience with AWS services including AWS Lambda, Amazon Simple Storage Service (Amazon S3), Amazon DynamoDB, Amazon API Gateway, and Amazon Simple Queue Service (Amazon SQS)• Hands-on experience with using CI/CD (continuous integration/continuous delivery) workflows• Strong verbal and written communications skills and ability to lead effectively across organizations QUALIFICATIONS: CERTIFICATION: any AWS certification(s) such as AWS Certified Solutions Architect - Associate or Professional ~ is nice to have! EDUCATION & EXPERIENCE: • Bachelor's Degree + with 5 to 10 years of Enterprise of Cloud IT experience NOTE: Degree in computer science or IT computer engineering from an accredited college or university.CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

Job Description Special Loans Administrator I - Construction - Hybrid Full time; Non-Exempt; 37.5 hours/week; Overtime as required. Department: Special Loans Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Handle all aspects of various loans to ensure they are processed in a timely manner and in accordance with government and investor guidelines. Essential Functions and Duties: • Accurate and timely input and processing of various loans. • Responsible for reviewing and preparing documentation. • Promptly and professionally respond to inquiries via incoming and outgoing calls. • Direct Proxy emails and incoming mail to the appropriate party. • Verify and QC tasks performed by colleagues. • Prepare and distribute daily, weekly, monthly internal reports as required. • Monitor and apply Suspense funds. • Handle escalated issues and serve as a resource for questions/issues from junior staff. • Correspond with investor/client to determine new payment factors. • Coordinate material with investor/client to obtain approval for conversions, transfers, and modifications. Input and verify changes to the MSP system for various products. • Correspond with homeowners. • Correspond with outside vendors to obtain needed documentation. • Always present a positive and professional demeanor. • Maintain and increase knowledge, as applicable, of current practices, procedures, and policies. • Help maintain proper accounting of GL accounts. • Participate in department audit program. • Maintain performance standards. • Support management in defining and developing procedures for new products. • Review regulatory guidelines and determine appropriate action. • Handle incoming and outgoing calls to assist borrowers and clients. • Performs reviews of loan documents and disclosures needed to evaluate borrower requests. • Reviews and responds to emails received in processing email proxies as assigned. • Reviews and processes documents and requests received via hardcopy mail as assigned. • Reviews and references servicing, and compliance guidelines as needed to process borrower requests. • Perform peer reviews of fellow team members to ensure quality of processing. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • 1-3 years of mortgage servicing experience is helpful but not required. • Experience working for either a Financial Institution, Bank or Mortgage company is a plus. • Customer service experience, a plus. • Microsoft Office (Excel, Word, and Outlook). • Strong communication, interpersonal, and organizational skills. • High math aptitude. • Must be able to work in a very fast-paced environment. • Possess critical thinking skills. • High School Diploma. Preferred/Other Qualifications: • Some college experience is preferred. Benefits: • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Coordinator II - Hybrid 3 day in office Full time; Non-Exempt; 40 hours per week - 3 days in office Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides administrative and customer/client support to the assigned department or team. Reports to Supervisor. Essential Functions and Duties: • Set up, prepare and/or update assigned documents, files, databases according to departmental procedures. • Receive and respond to inquiries or requests for information from internal partners and external agencies or vendors. • Review documents, reports, presentations, files, and other written materials for accuracy and completion. • Prepare and maintain timelines and task assignments for assigned projects. • Prepare, assemble, or proofread correspondence. • Answer calls/emails from clients or customers, researching and resolving issues as appropriate. • Facilitate the request and receipt of needed research or deliverables from other departments. • Update and maintain tasks and activities in required databases. • Ensure all documentation is completed/updated timely/accurately and is scanned, logged, filed, stored, or preserved in accordance with organizational guidelines. • Successfully complete annual regulatory compliance training. • Additional duties as assigned. Required Qualifications: • High school diploma or equivalent. • 2+ years providing administrative support in a fast-paced environment. • 2+ years' experience in mortgage servicing, real estate, or applicable field. • Strong PC skills, including Microsoft applications and loan servicing platforms. • Good writing skills, including spelling, grammar, sentence composition, and proofreading. • Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences. • Ability to handle confidential information with discretion and professionalism. • Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

Collection Manager Full time; Exempt HYBRID or Remote Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description : Provides leadership to and has operational responsibility for the management of assigned department. Oversee the quality and compliance regarding laws and regulations and identify areas of improvement. Must have mortgage servicing Collection Manager experience and Fannie Mae( FNMA), Ginnie Mac, Ginnie Mae. Essential Functions and Duties: • Work with senior management to plan, develop, organize, implement, direct, and evaluate goals, budget, and activities of assigned department. • Develop and implement appropriate measurements and controls to ensure compliance with government regulations and organizational policies. • Maintain departmental staffing and productivity standards within allocated budgets and resources. • Review operating results and evaluate against goals and department standards; monitor and report trends and re-align staff to meet objectives/changing business needs. • Participate in interview and selection processes with supervisory and higher job positions. • Make recommendations in hiring, firing, advancement, promotion, or any other change of status of department staff within the guidelines of budget and communicated procedures for such change of status events. • Approve timely and accurate responses to all internal and external audits, compliance reviews, requests for information, etc., ensuring information is provided in accordance with organizational policy and standards as well as regulatory requirements. • Implement policies and procedures that result in high quality service to clients and a positive work environment for staff to promote the retention of both. • Consistently demonstrate an ability to strategize and problem-solve when challenges arise. • Identify new opportunities for departmental growth and productivity. • Serve as a mentor to department and share knowledge and development opportunities to clarify guidelines and strengthen understanding of regulatory compliance and product knowledge. • Prepare and submit departmental reports as requested. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • Bachelor's degree or equivalent combination of education and experience. • 3+ years of Collection Management experience in Mortgage Banking/Servicing or related financial services. • Must have working knowledge of mortgage servicing operations and mortgage quality assurance. • Strong knowledge of mortgage compliance and regulations. • Solid PC skills: Proficient with Microsoft applications and mortgage servicing platforms. • Strong analytical and problem-solving skills and attention to detail. • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. • Ability to coordinate multiple and changing priorities. • Effective verbal and written communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences, including the ability to handle confidential or sensitive information with discretion. • Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values. Preferred/Other Qualifications: • Knowledge of mortgage servicing software and platforms. • 5-10 years of mortgage servicing experience. • 5 plus years of management in the financial services/mortgage industry. Benefits • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.

FUNCTION: The Mailroom Associate is responsible for extracting, sorting, and reviewing utility invoices according to the department and customers' procedures. Extracts mail from an automated mail opening machine and sorts invoices, mail inserts, checks, terms, and invoices based on mode, number of pages, etc. Uses multiple separator sheets to organize utility bills prior to being scanned. Performs a manual review of utility invoices to ensure compliance with customer and department procedures. Separates bills which do not meet client and/or department standard procedures; attaches standard reject form and forwards to the lead for review. Meets established production quotas in a fast-paced mailroom production line environment. Maintains procedures including reviewing and complying with new or updated client and departmental procedures and discarding old procedures and files updates as received. Performs minor troubleshooting on the mail opening machine. Shows initiative in presenting problems and possible solutions to lead or supervisor. Maintains the work area to present a neat and professional appearance at all times. Works overtime as required by management to ensure timely completion of all accounts. Performs other duties as needed or assigned. SKILLS AND ABILITIES REQUIRED: Ability to regularly lift mail trays and letter debris up to 35 pound and physical capability of performing rapid repetitive hand/arm movements while opening/sorting mail that requires reaching. Ability to stand, bend and reach to file sheets the majority of the shift. Experience grasping, retaining instructions and performing at a high level of accuracy. Good organizational and time management skills to be able to work in a fast-paced production environment. Self-motivated with the ability to work under minimal supervision. MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED: High school diploma or equivalent required. Equivalent experience found in a production-oriented processing environment preferred. APPLICATION PROCESS: You can directly apply through Cass's website at *************************************** apply directly to this position via the "Apply" button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirements of the position, a member of our recruiting team will be in touch to start the interview process. ABOUT OUR COMPANY: Cass Information Systems, Inc. is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communications networks, facilities and other operations. Disbursing over $90 billion annually on behalf of clients, and with total assets in excess of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000 . More information is available at *****************