Top Guide Skills

Below we've compiled a list of the most important skills for a Guide. We ranked the top skills based on the percentage of Guide resumes they appeared on. For example, 28.0% of Guide resumes contained Safety Procedures as a skill. Let's find out what skills a Guide actually needs in order to be successful in the workplace.

The six most common skills found on Guide resumes in 2020. Read below to see the full list.

1. Safety Procedures

high Demand
Here's how Safety Procedures is used in Guide jobs:
  • Worked closely with managers to make department-specific changes including enhanced safety procedures, improved communication processes and recognition programs.
  • Maintained proper safety procedures while providing guests with a quality experience.
  • Monitor customers to ensure all safety procedures are followed.
  • Followed safety procedures according to company policies.
  • Facilitated participants through a detailed instruction of how to properly use the gear as well as facilities rules and safety procedures.
  • Assisted course manager with opening/closing duties; oversee course & guides to ensure staff compliance with all operational and safety procedures.
  • Encouraged their safe participation by explaining principles, techniques, safety procedures and demonstrated appropriate use of materials and equipment.
  • Trained new hires in safety procedures, job duties and sales targets to achieve 100% team utilization.
  • Trained clients in safety procedures and maintained a perfect record of no client health and safety incidents.
  • Shared knowledge about the plants and animals around them, while following strict safety procedures and guidelines.
  • Understand and follow appropriate SOP, safety procedures, and quality assurance guidelines.
  • Distribute equipment to customers while briefing them on course rules and safety procedures.
  • Learned and utilized various first aid certifications, maintenance, and safety procedures.
  • Assist in training new employees on proper safety procedures for outdoor recreation courses.
  • Lead guests on guided Canopy tours.-Handled safety procedures as well as customer relations.
  • Conducted safety procedures to ensure the optimal experience for each customer.
  • Maintained safety procedures and also assisted in marketing for the company.
  • Possess knowledge and demonstrated the proper safety procedures expected of us.
  • Guided customers on safety procedures and rules of the business.
  • Instruct and guide guests in proper rafting and safety procedures.

Show More

2. Customer Service

high Demand
Here's how Customer Service is used in Guide jobs:
  • Provided exceptional customer service, assisting citizens and tourist with directions in downtown Baltimore and homeless population to shelters.
  • Developed, implemented and monitored programs to maximize customer satisfaction and managed on site customer service representatives.
  • Ensured customer satisfaction and retention through excellent customer service, and communication of promotions and loyalty rewards.
  • Administered customer service, educated customers on products, stocked, managed and organized inventory.
  • Demonstrated decisive leadership, while maintaining a friendly disposition and delivering exceptional customer service.
  • Provided a quality entertainment riding experience through great customer service skills and time management.
  • Provided exceptional customer service and answered general questions, resulting with increase customer loyalty.
  • Provide customer service, answering questions and directing patients to over-the-counter medications and vitamins.
  • Cultivate business from customer service, product training, special ordering and productivity analysis.
  • Established friendly yet professional atmosphere that promoted attentive customer service and respect for guests
  • Provided exceptional customer service while ensuring and protecting private and valuable information.
  • Conduct professional customer service and safety in a demanding and dynamic environments.
  • Managed circulation customer service, business accounts delivery and home delivery personnel.
  • Provided excellent customer service; contacted customers daily to confirm appointment.
  • Displayed excellent communication and customer service in a timely efficient manner.
  • Assist in directing customer traffic to correct customer service representatives.
  • Assist with store operation through providing customer service and stocking merchandise
  • Revolved customer service issues according to customer guidelines and practices.
  • Provided customer service and presented vacation opportunities to timeshare owners.
  • Recognized for delivering outstanding customer service and exceeding company expectations.

Show More

3. Local History

high Demand
Here's how Local History is used in Guide jobs:
  • Provided clientele with local history, wildlife, and environmental conservation information.
  • Key Accomplishments: *Used excellent people skills to educate and inform clients of the sport, environment and local history.
  • Led public tours in Historic Pensacola Village while giving oral presentations on local history and artifacts.
  • Required to learn local history, flora, fauna, geology, and other pertinent facts.
  • Lead kayak tours and educated clients on local history, geology, and biology.
  • Provided interpretation of local history, natural features, geology, wildlife, etc.
  • Narrated geographic and local history discribing specific areas.
  • Shared local history, resturants, activity and beach recommendations for guests during guided tour
  • Led * field trips of classes grades 2-8 *Formed and presented lessons of local history and ecology

Show More

4. Online

high Demand
Here's how Online is used in Guide jobs:
  • Provide an individualized shopping experience while educating customers of the online business model.
  • Established an online documentation reference library; developed templates for CSB documentation.
  • Write educational articles for Borrowers for the online newspaper Examiner.com
  • Performed quality check/troubleshoot of online documentation in Netscape.
  • Received several certificates for online interpretive training.
  • Created original reviews of consumer products available online
  • Managed the infrastructure and access requirements for the deployment of the Interwoven CMS suite of applications for TV Guide Online Group.
  • Assisted our members and internal staff with issues with our online banking, mobile banking, and third party financial tools.
  • Guide the customer through the self-service tool on the Fandango VIP account for refunds and exchanges for movie tickets online.
  • Tripled online and digital revenues, INCREASED net profitability by 50% Doubled number of key advertiser categories.
  • Receive was the first step in getting the product in the bins ready for customers to order online.
  • Tracked, projected, and reported both advertising and circulation-based marketing programs, for print and online.
  • Helped guide, generate and curate online and print content for a 10-year anniversary 9/11 special section.
  • Served as content specialist for company's website to keep online readers informed of immediate industry issues.
  • Developed a system for creating a User's Guide and Online Documentation from a single source.
  • Provide instructions on the process to file unemployment insurance claims for either online or phone filing.
  • Collaborate with Visual Merchandising and Marketing to increase sales and create a seamless in store/online experience.
  • Create new and simple way to move products by simplifying styling and buying process online.
  • Initiated and led the proposal team to develop the initial version of the online Corp.
  • Report problems that occur via the online system so the appropriate parties can address them.

Show More

5. Adventure

high Demand
Here's how Adventure is used in Guide jobs:
  • Facilitated a therapeutic outdoor adventure experience for teenagers struggling with a variety of behavioral, mental health and substance abuse challenges.
  • Provided an experiential education experience for adventure activity skills and Leave No Trace principles.
  • Facilitated team-building activities and zip-line adventures for participants of every age and background.
  • Designed and developed tour packages, adventure curriculum and business offerings.
  • Guided high school students in a language immersion/service/outdoor adventure program.
  • Provided transportation services for entire kayak adventure.
  • Led groups on remote Alaska Adventures Hiking/Fishing/Climbing/Rafting.
  • Lead other Adventure Guides, in aspects such as training new employees, and leading by example to more tenured employees.
  • Lead small group adventures on day trips to popular Bay Area destinations such as Yosemite National Park and wine country.
  • Inspected and maintained materials for all outdoor adventure equipment from rafts to rock climbing lines with strong attention to safety.
  • Guide guests through caverns; teaching basic cave formation and ecology, as well as lead Adventure Tour workshops.
  • Led trips ranging from 1 to 4 days in the Northeast in a wide variety of outdoor adventure activities.
  • Start Adventures every 15 minutes, create and maintain own adventure speeches, push upgrades after each Adventure ends.
  • Host and instruct customers while operating the zip-lines, adventure courses, climbing areas and other land-based outdoor activities.
  • Trip Leader for adventure and education based sea kayaking and free-diving tours surrounding the Island of Maui, Hi.
  • Ensured customer loyalty by assisting customers sign up for the loyalty rewards, known as adventure club card rewards.
  • Assist members and customers in finding gear to help them fulfill their outdoor goals and enjoy their adventures.
  • Coordinated events in Universal Studios, Islands of Adventure, Volcano Bay, CityWalk, and Resorts.
  • Provide customers of all ages with adventure experiences in kayaking, paddle boarding, and zip lining.
  • Thank them and hope you made their wild adventure a memorable one and hope they would return.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Phone Calls

high Demand
Here's how Phone Calls is used in Guide jobs:
  • Answered incoming telephone calls with professional and knowledgeable responses while providing expert product and service information.
  • Conducted telephone calls that of qualified investment opportunities and financial well-being.
  • Placed and received over 180 phone calls per week; communicated with members explaining health benefits and answered customer inquiries.
  • Accept and transfer phone calls, make calls to students when missing portions of their applications.
  • Answered and screened all inquiry phone calls and followed up with inquiries to schedule appointments.
  • Receive telephone calls, greet visitors and ascertain the nature of the calls or visits.
  • Answer phone calls and greet clients warmly, route calls to the appropriate person.
  • Guided students through their enrollment processes, scheduled appointments, handled office phone calls.
  • Supervised youth when family came to visit or youth conducted family phone calls.
  • Received phone calls, greeted clients properly, and assisted with customer requests.
  • Answer operator phone calls and transfer people to the correct person or department.
  • Scheduled activities from phone calls, checked messages and resolved guest issues.
  • Answer phone calls and updates on patients wait times and delays.
  • Answer incoming phone calls, schedule appointments, register new patients
  • Take inbound and outbound phone calls helping members book a vacation
  • Handle phone calls and administrative questions regarding permits and use.
  • Answered and directed incoming phone calls, faxes and mail.
  • Assisted in making survey phone calls for new students.
  • Handle all incoming phone calls and emails regarding orders.
  • Answered multiply phone calls and transferred to correct department.

Show More

7. ZIP Line

high Demand
Here's how ZIP Line is used in Guide jobs:
  • Provided safe and fun zip line tours for clients by teaching proper gear wear, braking techniques, and safety procedures.
  • Inspect equipment being used every day before and after it each item is used, including the zip lines themselves.
  • Assisted customers through the zip line tour* Practiced safety measures and risk management* Provided an informational and efficient tour
  • Guided over 100 zip line tours that required constant guest interaction and constant monitoring of potential hazards.
  • Take customers through zip line course, fix parts on zip line course, and maintain office area
  • Supervised children during zip line, rock climbing wall, monkey swings, and other activities.
  • Performed safety checks on zip lines, rock walls, sky trail, and safety hardware.
  • Guide clients through zip line course by providing accurate and concise instructions while entertaining them.
  • Track the zip line participants, and make sure all safety gear is working properly.
  • Guided groups of varying size, age and number through zip line and/or ropes elements.
  • Guided participants through the zip line course and insured they made it through safely.
  • Performed maintenance work on the zip line, and roads leading to zip line.
  • Rock Climbing/Zip Line Guide: Led 2-22 participants rock climbing and zip line tours.
  • Explain to groups how steer and brake themselves while out on zip line.
  • Led guests through the canopy tour while facilitating the zip line course.
  • Help harness customers and guide them through each zip line and course.
  • Guide and educate zip line guests of up to twelve per tour.
  • Guided zip line rides and horse back trail rides.
  • Surveyed the geographic layout for a zip line course.
  • Facilitated tours on a series of zip lines.

Show More

8. Zipline Course

high Demand
Here's how Zipline Course is used in Guide jobs:
  • Ensured safe and enjoyable guest experience through the canopy tour (zipline course) in a variety of weather conditions
  • Walked guests through the zipline course, sending or receiving them on each platform.
  • Assist guests on the zipline course with their equipment and keep them entertained.
  • Guided tours of up to 12 guests safely through various zipline courses.
  • Perform daily inspections of zipline course and equipment to ensure safety.
  • Lead guests through the zipline course while keeping them safe and entertained
  • Inspect and repair safety gear and zipline course when needed.
  • Greet tourist at the entrance of the zipline course.
  • Take customers onto the zipline course and assure their safety
  • Guided and assisted customers through the zipline course.
  • Guided guests through the zipline course Helped to train and mentor new guides
  • Guide guests and clients through Zipline course while minimizing risks associated/training new employees/inspecting the ziplines in their entirity/log equipment and gear inspections
  • Scheduled Zipline tours and escorted Zipline guests through a canopy Zipline course as a recieving guide.

Show More

9. Internet

high Demand
Here's how Internet is used in Guide jobs:
  • Interacted via internet with educators regarding implementing activities.
  • Developed Internet advertising campaigns for entire market.
  • Answer SMS messages on the Internet Search the Internet for answers to customers questions Dispatch answers to customers through the computer
  • Maintain communication to current and potential customers through direct phone calls, e-mail, Internet leads and customer events.
  • Provided expert proofreading and editing skills in reviewing copy and photos (print and internet) minimizing errors.
  • Selected by my supervisor to give reflections on the National Park Service internet website presentation regarding Abraham Lincoln.
  • Assisted customers with purchase of new or used vehicles in person, via internet, fax and/or email.
  • Follow up and respond to Internet leads and respond to client queries regarding vehicle pricing and availability.
  • Maintain and create accurate copy, sample and product spec info to utilize in catalog and internet.
  • Second top Internet rep in the western region within 1st 5 months of employment.
  • Sell products via the internet, word of mouth, email, and by phone
  • Educate customer of the benefits of print and internet advertising for apartment communities.
  • Searched the internet in response to text queries from the mobile phone customer.
  • Rent Path is a privately held internet media and print publishing company.
  • Interacted with people to find answers to their questions via internet.
  • Promote business through internet marketing and word of mouth from customers.
  • Assisted customers with Internet searches by working independently at home.
  • Navigate multiple database systems, internet, and Desktop applications.
  • Answer all Internet leads and set up appointments.
  • Utilize VSS, Excel, Access, GEBAR and the internet.

Show More

10. Special Events

high Demand
Here's how Special Events is used in Guide jobs:
  • Supervised and facilitated special events requiring outside vendors including caterers, florists, DJ's, musicians and many others.
  • Booked reservations for travel, hotels, rental cars, and special events, such as tours and excursions.
  • Accompanied the students to planned special events and stayed with them in the dorms at the University of Maryland.
  • Train, schedule, and monitor personnel working in assigned parking lots and campus traffic flow during special events.
  • Executed Special Events in Universal Studios, Islands of Adventure, City-Walk, Resort Hotels and Sound Stages.
  • Assisted with special events: Cherry Blossom Festival, 4th of July, demonstrations, parades, dignitaries.
  • Coordinate and plan private parties, and special events for VIP department, Corporate tours and large groups.
  • Provide information to prospective students and families throughout daily tours, phone calls and special events.
  • Helped campers plan their participation in unit-wide or camp-wide programs, special events, and activities.
  • Work with other departments to ensure safety and uphold protocol at special events within the park.
  • Work special events for universal such as but not limited to TNA and Macy's.
  • Work Special Events located throughout Universal Studios, Islands of Adventure, and City Walk.
  • Assisted in the planning of River Raisin Centennial Celebration and other special events and projects.
  • Coordinate special events, including consumer awards ceremonies and holiday dinners and events.
  • Assisted the Sales and Marketing department in executing internal and external Special Events.
  • Coordinated vendors and park partners for special events and assisted with planning.
  • Promote and advertise our company at special events to gain customers.
  • Coordinated with and did outreach to community partners for annual/special events.
  • Assisted with preparation for special events and programming as needed.
  • Collaborate with park employees on research projects and special events.

Show More

11. Special Needs

high Demand
Here's how Special Needs is used in Guide jobs:
  • Volunteer for special event programs and community service activities for special needs kids and community development.
  • Respected students' diversity, including language, culture, race, gender, sexual orientation, and special needs.
  • Assisted guests with special needs to navigate the Museum by operating chair lifts, providing audio/visual equipment, etc.
  • Guide young adults with special needs with everyday task Support young adults in their decisions in everyday life.
  • Assist with on-site needs of guests such as Health Services, Lost and Found and Special Needs.
  • Help campers with special needs behave and communicate well in many public communities outside of the camp.
  • Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
  • Provide guests with a safe transition from loading to unloading and accommodating guests with special needs.
  • Loaded bags and packages onto bus and physically assisted travelers and other guests with special needs.
  • Create exciting, educational and safe activities for children of all ages and special needs.
  • Attend to persons with special needs, provide outdoor, wilderness and wildlife instruction.
  • Adapted educational materials to enhance learning potential of students with special needs.
  • Handle the special needs of high profile guests in a public setting.
  • Design and provide sensory integration lessons for students with special needs.
  • Assist Customer with special needs, e.g.
  • Guided horses ridden by children with special needs
  • Provide assistance with patrons' special needs.
  • Tracked down sources of special products and services to meet customers' special needs.
  • Provided one on one Para-care for a severe special needs student.
  • Operate concessions/refreshments stands Provide assistance with patrons' special needs Settle seating disputes or help solve other customer concerns.

Show More

12. CPR

high Demand
Here's how CPR is used in Guide jobs:
  • Certified in medication administration, CPR, and transportation of mentally and physically disabled adults.
  • Obtained and held a British Canoe Union and Lifeguard CPR certification to ensure customer safety while participating in action water sports.
  • Maintained thoughtful vigilance, maintained CPR First Aid certification required in the event of an emergency.
  • Follow first aid and emergency evacuation procedures and provide any first aid/CPR procedures needed.
  • Trained in emergency zip line procedures as well as CPR and First Aide.
  • Trained in high-angle rescue techniques, First Aid, and CPR administration.
  • Received extensive outreach, security and safety training, CPR certified.
  • Maintained CPR and First Aid Training.
  • Trained and certified in first aid, CPR, AED and ocean rescue.
  • Certified in First Aid, CPR and CPI.
  • Trained in the rescue skiff and CPR/First aid.
  • Advanced First Aid and CPR.
  • Planned and facilitated trainings in CPR, First aid, Crisis management, and team building.
  • Risk mitigation and safety management by Wilderness First Aid (WFA) and CPR/AEDcertification practices.
  • Certified in CPR/First Aid and Swiftwater Rescue.
  • Acquired Barista skills and First aid/Cpr certification
  • Guided tours down the whitewater of the Nantahala river and maintained trip safety for guests and other guides CPR/ First Aid Trained
  • Maintain certifications CPR, First Aid, Mandt, fires safety and Hazmat.
  • Trained in rescuesafety, first aid and CPR.

Show More

13. Data Entry

high Demand
Here's how Data Entry is used in Guide jobs:
  • Assisted customers using Computer/Data Entry to complete orders proficiently.
  • Prepare necessary documents to ensure accurate data entry.
  • Provided extensive clerical support for office including billing data entry and filing all while still meeting a weekly print deadline.
  • Answered six phone lines, maintained on-line data entry, distribution and inventory of all Sunny Day guide requests.
  • Performed data entry and maintenance of cast member benefits forms, time off request and record card notations.
  • Collect accurate Consumer Service Records (CSR) data and provide daily data entry in consumer database.
  • Assisted in various projects including data entry, historical research, and other assigned projects.
  • Input data entry of fare and schedule information as well as calculated total travel costs.
  • Contributed to database project on Palm based medical data entry system for HIPPA
  • Performed data entry to track statistical data trends of clients served.
  • Used keyboard and 10-key for data entry.
  • Collected and processed data entry files.
  • Answer phones Data entry customer service
  • Provided Insurance information Performed data entry and customer service
  • Edited databases as well as performed data entry * Performance planning.
  • Trained 5 co-workers in-depth on promotional products to increase their productivity.Data Entry Clerk Entering Pay-Per-View pricing on PPV promotional products.
  • Answered and made follow-up calls to customers regarding prescriptions Created customer profile and performed data entry in computer system.
  • Helped Tourists Gave Directions Gave Tours Data Entry

Show More

14. Lesson Plans

high Demand
Here's how Lesson Plans is used in Guide jobs:
  • Create efficient and customized lesson plans for each student by incorporating traditional and modern educational tools e.g.
  • Assist with planning and implementing developmentally appropriate with clients centered activities and lesson plans.
  • Prepare daily lesson plans reflecting curriculum and supporting activities addressing student learning challenges.
  • Prepared daily lesson plans and enriched curriculum.
  • Prepare detailed lesson plans as appropriate and ensure the quality and safety of experience for the students in the program.
  • Maintained lesson plans, planned field trips, created presentations for coworkers detailing activities for the following week.
  • Implemented instructional lesson plans for 120 students (4 sections) at the high school level.
  • Guide the learning process toward achieving curricular goals and objectives as indicated in lesson plans.
  • Create lesson plans, and tutor these students for reading ability and test for comprehension.
  • Identified students learning challenges and incorporated lesson plans to improve those challenges.
  • Instruct and oversee outlined lesson plans according to state and district standards.
  • Planed lesson plans to familiarize students with the Willamette and Salem community.
  • Collaborated with peers to create and implement lesson plans and teaching materials.
  • Carry out a program of study given in the lesson plans provided.
  • Developed lesson plans and teachings to fit the need of students.
  • Design and maintain lesson plans for individual and group presentations.
  • Created lesson plans for classes of up to 25 students.
  • Develop lesson plans with accommodations fitting student's individual needs.
  • Run our own class room and own lesson plans.
  • Created lesson plans and activities for each week.

Show More

15. Large Groups

average Demand
Here's how Large Groups is used in Guide jobs:
  • Handled large groups of people, got employee of the month, interacted and taught about what Fair Oaks Farm was about
  • Lead large groups of people into the longest cave in the world and interpret different stories/history to them.
  • Learned how to connect with people of different backgrounds and also led small/large groups to achieve multiple tasks.
  • Clear and concise directing is very important to guiding large groups of people of all experiences.
  • Managed large groups of 10+ English/Spanish speaking guests at Hawaii's #1 paid attraction.
  • Motivated large groups of kids and supervisors to work hard and enjoy their camp experience.
  • Assist historical association in bookstore by making sales during large groups or scheduled breaks.
  • Provided tours and information about the college to large groups of parents and students.
  • Guided transportation of small and large groups of tourists to and from airport/hotels.
  • Managed large groups and long lines, keeping waiting tourist entertained and patient.
  • Ensured proper installation of safety equipment and deliver safety speeches to large groups.
  • Monitored large groups on horse back for one hour at a time.
  • Managed the music while supervising large groups of children ages 7-14.
  • Adapted to presentations in front of large groups of visitors.
  • Helped organize large groups of 300-400 visitors in waiting areas.
  • Lead and maintain safety of large groups of patrons.
  • Hosted and entertained large groups between hunts.
  • Organized activities for large groups of customers.
  • Guided small and large groups down river.
  • Worked directly with prospective college students and their parents/guardians Significantly heightened ability to speak in front of large groups

Show More

16. Product Knowledge

average Demand
Here's how Product Knowledge is used in Guide jobs:
  • Demonstrate exemplary product knowledge to customers.
  • Deliver Disney Vacation Club message consistently and demonstrate in depth product knowledge on both Disney Vacation Club and Walt Disney World.
  • Achieved Master status 2007-13, scoring in the Top 36 in North America in product knowledge, customer satisfaction and training.
  • Utilized solid judgment, product knowledge, technical knowledge, and problem solving skills to ensure service fulfillment requirements were maintained.
  • Provided high standards of prompt, courteous, and efficient customer service through sharing product knowledge and developing rapport with customers.
  • Build loyal customer following and repeat sales using active listening skills, product knowledge, and helpful product suggestions.
  • Exhibit complete product knowledge to educate owners on maximizing the value of their ownership to encourage ownership upgrades.
  • Increase business through training and modeling excellent customer service, visual merchandising, and strong product knowledge.
  • Continue certification training in product knowledge, closing tools, resource leads and business acumen.
  • Educated customers through product knowledge to ensure stated and anticipated needs were met.
  • Assist customers with purchases through product knowledge of an extensive range of teas.
  • Obtained Level 2 Certification on Ford Product Knowledge within first week of employment.
  • Impart product knowledge to help our customers achieve the highest satisfaction possible.
  • Provided product knowledge in a clear, concise manner and processing shipment.
  • Guided employees on product knowledge and store marketing displays.
  • Enhanced my product knowledge and communication skills.
  • Developed thorough product knowledge.Maintained cleanliness of store by organizing all products on the sales floor and in the backroom.
  • Assist customers with general Health & Wellness navigation and share product knowledge of the Health and Wellness area.
  • Assisted clients using product knowledge with selecting fabric and customizations for their suit.
  • Deliver exceptional customer service while communicating the Bonobos brand and Guideshop model through extensive product knowledge and appointment fittings.

Show More

17. Sales Goals

average Demand
Here's how Sales Goals is used in Guide jobs:
  • Achieved departmental sales goals, as well as, helped plan and organize community events, activities and store engagements.
  • Construct sales strategies and tactics to be successful in delivering on sales goals in an ever-changing environment.
  • Increased store sales by exceeding personal sales goals, gaining top sales ranking in region.
  • Establish, develop and manage excellent relationships with key partners to support sales goals.
  • Meet sales goals and building a territory through the aggressive development of client relationships.
  • Exceeded all assigned sales goals and placed as the top performer of my team.
  • Exceeded personal sales goals and key business drivers of up to $3,000 daily.
  • Manage ticket sales and social media based sales tactics to execute sales goals.
  • Meet or exceed individual sales goals as a result of legendary customer service.
  • Achieved sales goals through personal customer interaction and knowledge of the product.
  • Work towards sales goals and action plans to drive business.
  • Achieve specific sales goals as established by Eddie Bauer.
  • Achieved sales goals as a member of a team.
  • Developed client relationships and consistently met sales goals.
  • Assisted customers with questions and purchases Met sales goals
  • Fostered self-motivation skills to acquire sales goals.
  • Set and achieved targeted sales goals.
  • Exceeded targeted sales goals by 90%.Placed special merchandise orders for customers.
  • Achieved and exceeded sales goals through suggestive selling and extensive product knowedge.
  • Implemented and met sales goals for newspaper, monthly publications and sevensupplements.

Show More

18. SQL

average Demand
Here's how SQL is used in Guide jobs:
  • Implemented Quest I/Watch database monitoring, to monitor locking, blocking, and other SQL Server 2000 database contention issues.
  • Optimized hardware and software for maximum processing and query times in Microsoft Analysis Services and Microsoft SQL Server 2000.
  • Scheduled SQL server job to send weekly SSRS reports providing information of failed jobs on each DCPS production server.
  • Extract the data from MDAW by using SQL queries Generate EI List for Alerts for the major failures.
  • Create SQL stored procedures used within SAS EG for business user's claims verification and fraud detection.
  • Maintained customer data for the Used Car Wholesale Data (Auction Net) in SQL Server 2000/2008/2012.
  • Involved in interacting to database with SQL Developer and adding new Columns to existing Tables.
  • Assisted with the interview process in the companies search for an experienced SQL Server DBA.
  • Create SQL queries to retrieve DB2 data for non SAS EG business user's reports.
  • Used BCP utility/stored procedures to process the Chrome New Car Data in SQL Server 2008.
  • Involved in development activities which involves writing stored procedures and queries in Oracle PL/SQL.
  • Performed ETL processes using Oracle tools SQL * Loader, Database design and creation.
  • Migrated legacy SQL Server 2000 DTS packages into SQL Server 2005 SSIS packages.
  • Automated key validations for delta feeds using SQL/PLSQL to compare against baseline data.
  • Developed a relational schema and wrote SQL statements to solve challenging queries.
  • Administered Windows 2000 server running SQL Server 2000 and Analysis Services.
  • Help mentor staff with building better, more maintainable T-SQL.
  • Created user view history record sever with MySQL database.
  • Performed Database Testing by writing SQL queries.
  • Web design with PHP and MySql.

Show More

19. Powerpoint

average Demand
Here's how Powerpoint is used in Guide jobs:
  • Created and presented PowerPoint presentations to editors and designers.
  • Research, prepare, and lead curriculum-based walks, PowerPoint programs, and night sky programs.
  • Related skills were Microsoft Word 2010, Microsoft Excel 2010, and Microsoft PowerPoint 2010.
  • Utilize Microsoft Office, including Word, Excel, PowerPoint, and Publisher.
  • Create A/V presentations for office events using Microsoft PowerPoint.
  • Utilize Powerpoint, Word, and Excel as needed for various presentation and office work.
  • Design guide for in-house channel system (Powerpoint).
  • Excel, PowerPoint, and Word Processor.)
  • Translated from English to Spanish the theTrainer's Manual, Participant's Guide and the Powerpoint Presentations.
  • company brochures and flyers) by utilizing Adobe Acrobat, PowerPoint and Word.

Show More

20. RCI

average Demand
Here's how RCI is used in Guide jobs:
  • Performed and maintained a high level of professionalism, exercised excellent listening skills and utilized the ability to make independent judgment.
  • Developed Individual Lifestyle Plans to promote life balance- diet/nutrition, exercise/movement, breath, meditation, reflection, integration.
  • Exercised superior oral communications and interpersonal skills in educating visitors of the history of the facility.
  • Provided customer service to visitors, residents and business workers in commercial and residential districts.
  • Administered marketing to all industrial commercial real estate companies for advertising and editorial needs.
  • Gained the ability to associate specific rehabilitation exercises with the injury being treated.
  • Coordinate commercial schedules as well as verify accuracy and advertising costs.
  • Reviewed signage requests from exhibitors, enforcing adherence to management rules.
  • Participate in collaborative team-building exercises with fellow clinicians and educators.
  • Provided troubleshooting solutions for issues regarding quality control of commercials.
  • Facilitate morale-building and problem-solving exercises in a group setting.
  • Carried out established roles in enforcing camp safety regulations.
  • Formulate and negotiate outsourcing contracts to meet outsourcing objectives.
  • Familiarized myself with international geography and RCI resort affiliations.
  • Facilitated team unity through team building exercises.
  • Controlled all revenue generated from commercials.
  • Served as Operations Liaison between RCI and contracted international cruise exchange to open additional opportunities to gain revenue for year-end EBITA.
  • Exercised strong interpersonal communication skills with members and department personnel via phone, email, letters, and web chat.
  • Assisted security guards stationed in galleries in enforcing museum policies regarding backpacks, food, and water in the galleries.
  • Fed, exercised, groomed and talked to the horses to accustom them to human voice and contact.

Show More

21. Interpretive Programs

average Demand
Here's how Interpretive Programs is used in Guide jobs:
  • Provide written outlines to supervisor, detailing all interpretive programs conducted by established deadline.
  • Provided third person interpretive programs in period clothing and time portal contextual interpretation.
  • Researched and developed site-specific historical and ecological interpretive programs.
  • Put together and delivered interpretive programs for park visitors and school and scouting groups (roughly 3 hours each week).
  • Developed and presented daily thematic interpretive programs at various park sites on the topics of the Civil War and Civil Rights.
  • Developed interpretive programs and tours for visitors through research of park's historic, cultural and natural resources.
  • Conduct basic research of topics for the purpose of providing interpretive programs, both orally and/or in writing.
  • Developed interpretive programs, as well as props and other materials needed for programs.
  • Conduct interpretive programs for visitors at the New River Area of Critical Environmental Concern.
  • Conducted a variety of interpretive programs including lectures, tours, and field walks.
  • Researched and presented 3 interpretive programs and presented over 100 formal and informal programs.
  • Develop interpretive programs about Yellowstone's history, culture, wildlife, and geology.
  • Conducted interpretive programs for the public such as garden tours and environmental wetland tours.
  • Researched, developed and presented interpretive programs to the visitors.REFERENCES:References Upon Request
  • Develop and give formal interpretive programs, such as hikes and talks.
  • Created and presented various interpretive programs at the park's Nature Center.
  • Followed the structure and presented interpretive programs for the summer camp.
  • Develop and present a variety of interpretive programs.
  • Deliver interpretive programs to educate visitors, independently present a varietyof talks and briefings and responded to visitor questions.

Show More

22. Ropes Course

average Demand
Here's how Ropes Course is used in Guide jobs:
  • Inspected high ropes courses for dysfunctional/decrepit equipment.
  • Plan and organize guest experiences that include low and high ropes course, facilitating team building groups, zip-line canopy tours.
  • Assisted costumers participating in the land sport activities - Ropes courses, zip lines, and rock climbing wall.
  • Guided groups through an aerial adventure/high ropes course; provided assistance, safety and support to rock wall climbers.
  • Worked as part of a team to insure the safe and entertaining use of a high ropes course.
  • Worked as a ranger, watching over & rescuing guests as they completed an aerial ropes course.
  • Provided training, guidance and rescue services to customers of all ages throughout an extensive ropes course.
  • Directed corporate and private groups through mountain biking, caving, climbing, and high ropes courses.
  • Facilitate rock climbing, high ropes course, and caving trips for clients of all ages.
  • Lead participants through safety and gear orientation for zip-lines, climbing tower, and ropes courses.
  • Insure safety of all ropes course participants, to include any needed high level rescues.
  • Guide 15 to 20 customers through the ropes course and complete incident reports as necessary.
  • Assisted guests on high ropes courses and aided in the occasional rescue of timid adventurers.
  • Guided guests around the high-ropes course, while ensuring safety instructions had been followed.
  • Facilitated a high and low ropes course as well as a zip line.
  • Served as a trip leader for ropes courses and whitewater rafting trips.
  • Instructed, built, and managed climbing set ups and ropes courses.
  • Inspect and repair Ropes course as needed on a daily basis.
  • Guide groups and individuals alike through challenging and various high ropes courses
  • Instruct children through high ropes courses, paintball, and archery.

Show More

23. Risk Management

average Demand
Here's how Risk Management is used in Guide jobs:
  • Created budgets, performed risk management and presented trip proposals to university leadership.
  • Received superior performance evaluation ratings for risk management and program development.
  • Learned risk management, group management, critical thinking, and decision-making skills in a high consequence environment.
  • Used safety harnesses/gear as well as rescue gear to ensure high levels of risk management were being met.
  • Served as member of the Safety Committee, and assessed risk management.
  • Use in depth risk management in planning to mitigate activity specific hazards.
  • Risk management -Lead outdoor trips -Assist with rock climbing participants -Maintain rock climbing wall
  • Educated guests on native flora/fauna with focus on natural interpretation and risk management.Filaree Garlic Farm
  • Guide 3-5 day backpacking trips in Grand Canyon National Park and Havasu ~~~~~~~~~~~~~~~~~-Health and risk management in extreme desert conditions
  • Led zipline canopy tours Assisted in building course, developed program policies/procedures, developed risk management plan Created good rapport/trust with clients

Show More

24. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Guide jobs:
  • Monitored activities to ensure compliance of tour regulation and safety practices.
  • Work with Finance Department personnel to ensure compliance with individual bank requirements for finance contracts on new and used vehicle purchases.
  • Monitored visitors' activities in order to ensure compliance with the museum and tour regulations and safety practices.
  • Explain & ensure compliance of safety program to all site personnel.
  • Inspect company vehicles in order to ensure compliance with DOT regulations.
  • Monitor visitors' activities in order to ensure compliancewith establishment or tour regulations and safety practices.25.
  • Patroled park grounds to assist visitors and ensure compliance.

Show More

25. Ensure Safety

average Demand
Here's how Ensure Safety is used in Guide jobs:
  • Navigated riders along wooded trails.-Supervised all riders to ensure safety.-Created an enjoyable atmosphere.-Maintained cleanliness of horses and facility.
  • Enforced rules and regulations of recreational activities and facility in order to ensure safety.
  • Monitored customers to ensure safety and happiness.
  • Checked boarding passes to ensure safety and security
  • Worked with security to ensure safety both inside the store and outside on the property.
  • Work with federal protective service officers to ensure safety and security of the operation.
  • Double check each band and strap on harness to ensure safety of guest.
  • Performed various high-angle rescue and climbing techniques to ensure safety of guests.
  • Supervised riders vigilantly to ensure safety of both riders and horses.
  • Direct Traffic to ensure safety of worker and civilians.
  • Inspected course daily to ensure safety for guests.
  • Walk grounds to ensure safety of guests.
  • Inspected all riders to ensure safety.
  • Maintain order and ensure safety rules.
  • Double check ropes and carabiner to ensure safety.
  • Clean rooms Answer phone calls Buildings checks and lock up to ensure safety of school property were conducted during each shift.

Show More

26. Entertainment Events

average Demand
Here's how Entertainment Events is used in Guide jobs:
  • Greet patrons attending entertainment events.
  • Managed all corporate sports and entertainment events for our top customers.
  • Greet patrons attending entertainment events Maintain order and ensure adherence to safety rules
  • Count and record number of tickets collected.Greet patrons attending entertainment events.
  • Greet patrons attending entertainment events Settle seating disputes or help solve other customer concerns.
  • Sell and collect admission tickets and passes from patrons at entertainment events.

Show More

27. Daily Activities

average Demand
Here's how Daily Activities is used in Guide jobs:
  • Prepared and provided meals and daily activities for elementary aged children.
  • Evaluate daily activities to recommend process improvements.
  • Collaborate with teachers to plan and implement daily activities, e.g., circle time, songs, dancing and crafts.
  • Supervised her daily activities, as well as assisting her with going to the restroom, and eating.
  • Guide residents on outings and daily activities, such as doctor appointments, leisure activities, meals.
  • Document daily activities, Progress Notes, and Significant Incidents Reports of each youth.
  • Prepare and coordinate guide staff schedules and daily activities.
  • Organized and scheduled daily activities for our guest.
  • Assist with monitoring of the daily activities.
  • Guided tourists and organized and daily activities.
  • Document daily activities and goal progress.
  • Coordinate the logistics and daily activities.
  • Direct daily activities of 100 soldiers.
  • Provided students with daily activities.
  • Performed community outreach activities Kept log of daily activities
  • Supervised a group of 10-22 children throughout their daily activities.
  • Log into daily activities planner.
  • Monitored patients daily activities Facilitated and documented therapeutic progress Planned daily extracurricular activities

Show More

28. Safe Environment

average Demand
Here's how Safe Environment is used in Guide jobs:
  • Create emotionally safe environment where meaningful therapeutic relationships can develop.
  • Maintained a safe environment for participants.
  • Promote and maintain a safe environment, using personal protective equipment as provided, and using medical equipment.
  • Helped to create a safe environment for kids to dance and be active on a Saturday night.
  • Guide them around different areas in the classroom and keep it a safe environment.
  • Patrolled Old Town Pasadena and ensured a safe environment for all of its patrons.
  • Maintain a fun and safe environment for both employees and attendees at the festivals.
  • Assist associate in addressing barriers and ensuring processes are followed in a safe environment.
  • Provide visitors with a safe environment in which to enjoy their park.
  • Help provide and maintain a safe environment for all.
  • Set up and secured camp for a safe environment.
  • Provide a fun and safe environment for our guests.
  • Maintained a safe environment for guest and co-workers.
  • Monitored and maintained a safe environment for children.
  • Make sure it's a safe environment.
  • Created a safe environment for the children and young adults in my care by makingquick and educated executive decisions.
  • Provide team guidance and mentorship to newer employees to ensure a safe environment.
  • Ensured safe environment for clients and horses.
  • Guided customers through interactive adventure Provided a safe environment for all customers Made reservations for the shows Assisted with daily office tasks
  • Helped Children Safely Cross The Street Worked mornings and Afternoon Maintained A Safe Environment To Children Worked In All Types of Weather

Show More

29. Facebook

average Demand
Here's how Facebook is used in Guide jobs:
  • Conducted workshop on Relationships and Sexual Health by facilitating a discussion about proper Facebook dating etiquette.
  • Escorted high end clients such as Facebook and every day families in kayaks in the San Francisco bay area.
  • Maintained scholarship database and promoted Compass Guide through website, Facebook, and Twitter.
  • Established Pages for properties on Facebook and Twitter to use with Social Media Manager.
  • Composed weekly e-newsletters promoting events in the region and maintained Facebook and Twitter pages.
  • Assisted in creating social media presence for the company on Facebook.
  • Welcomed students, and acted as a resource through email/Facebook.
  • Assist Customers and handle social media websites such as Facebook
  • Updated the site's Facebook and Twitter accounts.
  • Served as part of the Social Media Team to create content on Facebook, Instagram, and Twitter.
  • Integrated Facebook and Google plus sign options for user to login to the application.
  • Promote existing clients through Here Comes The Guide's social media channels, including Pinterest, Facebook and Instagram.

Show More

30. POS

low Demand
Here's how POS is used in Guide jobs:
  • Ensured Hazardous Materials Program's compliance of transfer, storage and disposal of laboratory with University policies and government regulations
  • Led general recreation activities for camper's enjoyment including counselor activities to entertain students while instilling positive camp values.
  • Revised job descriptions across all levels and fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
  • Position required extensive working knowledge of San Francisco history, natural history, geographic history and viticulture.
  • Verified patient information like medical history, confirming purpose of visit or treatment and Medical insurance.
  • Assumed positions of Human Resources Administrator, and Benefits Administrator upon departure of Human Resources Director.
  • Summer position interpreting historical site, providing living history presentations/shows, cashier and overall customer/guest service.
  • Utilize a variety of instructional materials and procedures to enhance a positive educational environment.
  • Provide positive learning environment through encouragement, supportive discipline and addressing individual student needs.
  • Verify insurance and contact insurance companies for verification and billing purposes for multiple locations.
  • Assisted customers with depositing timeshare weeks Renewed memberships Assisted with planning and booking vacations
  • Delivered a positive, friendly experience to prospective students at the University
  • Contributed to positive safe travel experience by providing excellent customer service.
  • Listen attentively to customer needs and concerns resulting in positive rapport.
  • Received positive correspondence from visitors in rendering outstanding customer service.
  • Maintained a positive attitude along with excellent communication skills.
  • Provided satisfactory answers to questions and inquiries posed.
  • Provided students with positive relationship building techniques.
  • Observed animal species populations for monitoring purposes.
  • Selected for time-limited Safety Team position.

Show More

31. Front Desk

low Demand
Here's how Front Desk is used in Guide jobs:
  • Worked the front desk as sales clerk and receptionist, worked kitchen, and assisted in other store positions.
  • Manage front desk duties including answering and transferring phone calls, assisting visitors with directions.
  • Worked front desk greeting visitors and tallying the number of attendants to the park.
  • Front desk duties, registration of incoming guests, paperwork, customer service.
  • Volunteered at three stations: theater, beach kiosk and front desk.
  • Front Desk Agent / Helping In Housekeeping when Short Handed.
  • Managed front desk, along with maintain well cleansed store.
  • Pull up and book reservations at the front desk.
  • Register families at the Front Desk for information sessions.
  • Front Desk greeting and store cash register management.
  • Handled in excess of $150 on most days working at the front desk.
  • Answer phone calls at front desk.
  • Collaborated with guides to lead, and assist with 50+ scuba diving tours Maintained equipment, and provided front desk services

Show More

32. Staff Members

low Demand
Here's how Staff Members is used in Guide jobs:
  • Assisted with food preparation for the 6-13 year old participants, as well as the other staff members.
  • Monitor operations to ensure that staff members comply with administrative policies and procedures, and safety rules.
  • Confer with other staff members to plan or schedule activities promoting learning and one becoming social.
  • Answered main telephone line, providing general program information and transferring callers to appropriate staff members.
  • Respect the confidentiality of children, families, and other staff members.
  • Organize Word, Excel and Publisher documents for Transition Center staff members.
  • Performed lead ranger duties while supervising fellow staff members at shuttle stops.
  • Educated staff members on the caring and socializing of animals.
  • Assisted with training and mentoring new staff members.
  • Collaborate with other staff members to perform clinical assessments and developtreatment plans for PTSD, CBT, and Anxiety.
  • Provided support to faculty and staff members and spoke at pre-college seminars for incoming freshman and transfer students
  • Prepare and maintain all required treatment records and reports.Collaborate with other staff members to perform clinical assessments or developtreatment plans.
  • Planned civilian staff "Resiliency Week" campaign event to support civilian staff members and educate staff on available resources.

Show More

33. Hand Tools

low Demand
Here's how Hand Tools is used in Guide jobs:
  • Conducted routine maintenance checks on Gantry Crane and various other hand tools.
  • Cleaned and maintained hand tools for trail building operations.
  • Use hand tools to keep roads and alleys maintained.
  • Shape or cut materials to specified measurements, using hand tools, machines or power saws.
  • Rig or dismantle props or equipment, such as frames, scaffolding, platforms, or backdrops, using hand tools.
  • Adjust guide assemblies, forming bars, and folding mechanisms according to specifications, using hand tools.

Show More

34. Counsel

low Demand
Here's how Counsel is used in Guide jobs:
  • Provided supportive counseling to breast cancer patients during routine medical appointments and served as liaison between patient and medical team
  • Counseled and advised over 700 students on federal financial aid requirements and eligibility.
  • Counseled young females with mental or behavioral disabilities in a therapeutic group facility
  • Counseled and tutored adolescents in a high management group home setting
  • Provide counseling or treatment to emotionally disturbed or offending children.
  • Counseled and assisted customers determining their best payment option.
  • Provided one-on-one counseling to help individuals in crisis.
  • Participate in therapeutic techniques, including counseling sessions.
  • Travel with Diversity Counselor to recruiting events.
  • Summer Camp Lead- Planning out the daily itinerary for the counselors to complete with the students each day for 11 weeks.
  • Evaluate effectiveness of counseling and clients' progress in resolving identified problems and moving towards defined goals and objectives.
  • Coordinate case management with other counselors and agency's financial coach to help ensure successful independence for clients.
  • Confer with parents, guardians, counselors, or administrators to resolve students' behavioral or physical problems.
  • School Age Site Director - Provide lesson plans to the counselors to complete with the students each day.
  • Access COD, NSLDS, and CPS in order to provide accurate financial aid counseling to students.
  • Work intently with guidance counselors to properly counsel students and guide them through the college application process.
  • Learned of places where those who are in DCS custody can get counseling and guidance.
  • Coordinated with school counselors and school administrators to support the goals of the college readiness program
  • Provide pastoral care, including hospital, funeral visitation; guided and counseled congregation.
  • Acted as a therapeutic resource for teachers, guidance counselors, school administration and parents

Show More

35. Montessori

low Demand
Here's how Montessori is used in Guide jobs:
  • Develop, plan, and implement a developmentally appropriate Montessori curriculum in an early education setting.
  • Work with lead guide and another assistant to implement Montessori inspired curriculum.
  • Studied and implemented Montessori methodology and prepared and gave Montessori presentations.
  • Lead parent education meetings to communicate Montessori methods to parents.
  • Established model Montessori elementary classroom designed for individualized instruction.
  • Planned, supervised, and implemented Montessori curriculum.
  • Teach Montessori curriculum in a primary classroom.
  • Introduced concepts utilizing specialized Montessori materials.
  • Implemented the Montessori philosophy in a classroom of twenty-eight students from a variety of backgrounds.
  • Guide and mentor the children as they discover the world using the Montessori Method.
  • Provided outstanding experience in teaching through Montessori method to children of all ages.
  • Presented Montessori activities in all areas of the curriculum.
  • Maintain standards of record keeping for Montessori class- room.
  • Implemented the Montessori pedagogy in accordance with AMI standards Educated the parent community in key Montessori principles
  • Worked closely with parents to provide Montessori education.Supervised assistant.
  • United States Gave lessons to children using Montessori materials and pedagogy in the absence of the Guide.
  • Teach and supervise children (ages 2 - 6 years) in an AMI Montessori environment.
  • Have AMS Upper and Lower Montessori Certification, 2003.
  • Guided 23 children ages 2.5-5.5 year olds through the four avenues of the Montessori curriculum.

Show More

36. Suite

low Demand
Here's how Suite is used in Guide jobs:
  • Utilize a number of research and discovery techniques to determine what vehicle is best suited for each individual customer.
  • Used PL/SQL to query the database * Identified and Automated Regression Test suite using QTP 10.0.
  • Tailor each activity to suite the unique needs and personalities of each individual group of guests.
  • Attended math book publisher presentations to adopt textbook best suited for Socorro District.
  • Possess exceptional computer skills including use of Microsoft Office Suite and Excel.
  • Dispense tailored behavioral health advice suited to member life events.
  • Designed the updated official trail map for Cape Perpetua Scenic Area and Junior Ranger Badge using Adobe Creative Suite and ArcGIS.
  • Serve as the Point Of Contact for some legal applications like CaseSoft Suites, HotDocs and Westlaw.
  • Address: 519 S. Saginaw St. Suite 200 Flint MI 48502 Dates of Employment: November2015-September2016
  • Called leads, scheduled patients in power suite and e-clinicals scheduling system.
  • Led development and delivery of complete eBusiness suite for Office Depot.
  • Charge trips, and merchandise sales using the "resort suite" Point of Sale program.

Show More

37. Educational Programs

low Demand
Here's how Educational Programs is used in Guide jobs:
  • Managed and developed interpretive and educational programs for individuals and private tours while protecting resources and ensuring public safety.
  • Developed a curriculum of educational programs focused on the ecology of the Pacific Northwest.
  • Head multiple educational programs based on certain marine animal topics and conservation initiatives.
  • Conducted visiting schools Historic educational programs in period clothing for greater impact.
  • Coordinate and facilitate social and educational programs as desired or needed.
  • Designed, promoted, and conducted educational programs about different natural resources for campers of all ages at 2 state parks.
  • Prepare and present educational programs for schools in Nevada and California, for up to 3 days per school group.
  • Developed public educational programs on the history of Fort Andrews, relating to the island's natural and cultural heritage.
  • Lead and helped design educational programs for children ranging in age from elementary to high school.
  • Assisted with Special Events (Educational Programs; 4th of July; Presidential Birthdays).
  • Develop, promote, and present various educational programs in both formal and informal settings.
  • Plan, organize, and run educational programs at the zoo.
  • Created wildlife educational programs for children at a State Recreation Area.
  • Lead over fifty educational programs for patrons and school groups.
  • Assist and implement educational programs around the State of Arkansas.
  • lead various educational programs and tours aimed primarily at schoolchildren.
  • General Maintenance (sweeping, scrubbing, cleaning) Giving child-friendly educational programs to the public.
  • Facilitate educational programs for students and adults at Tryon Creek State Park

Show More

38. Admission Tickets

low Demand
Here's how Admission Tickets is used in Guide jobs:
  • Sell or collect admission tickets, passes, or facility memberships from patrons at events.
  • Scan admission tickets and passes from patrons.
  • Maintain order and ensure adherence to safety rules Sell and collect admission tickets

Show More

39. Gift Shop

low Demand
Here's how Gift Shop is used in Guide jobs:
  • Worked the gift shop for visitors to purchase items like books, literature, apparel and other related items.
  • Suggest brochures, books, or informational materials to Eastern National for sale in the park gift shops.
  • Helped with back office operations including taking reservations, organizing large tour groups and gift shop merchandising.
  • Recorded the daily profits and weekly inventory of the museum gift shop in MS Excel spreadsheets.
  • Assist in managing BCR gift shop which includes processing purchases, restocking items and monthly inventory.
  • Stocked, inventoried, maintained, and sold bookstore/gift shop merchandise using an electronic register.
  • Operate book store/ gift shop; complete sales, maintain inventory, reconcile daily receipts.
  • Operate the cash register in handling visitors' ticket and gift shop purchases.
  • Provide information about minerals, fossils and rocks within the gift shop.
  • Supervised guides and volunteer staff in the museum and gift shop.
  • Helped maintain and organize the gift shop.
  • Participated in inventory of gift shops.
  • Cashier in gift shop as needed.
  • Price checking toys, items in the gift shop store.
  • Ensured guest safety on towers while entertaining Sold upgrades and gift shop merchandise Inspected gear, towers, and cleaned the warehouse
  • Escorted 30+ people in a contained environment Responsible for knowledgeable presentation Sale and promotion of gift shop items

Show More

40. Crowd Control

low Demand
Here's how Crowd Control is used in Guide jobs:
  • Monitored the public ensuring the safety of guests and animals while assisting in crowd control and flow through encounter exhibits.
  • Provide assistance during Productions in the park - crowd control, barricade and rope and stanchion placement.
  • Provide assistance during productions in the park such as crowd control, equipment setup and tear down.
  • Manage traffic, direct flow and crowd control on building elevators during peak observatory hours.
  • Crowd control for parades, concerts and special events.
  • Crowd control & enforcing facility rules & regulations.
  • Provided crowd control during productions in the park.
  • Answered guest questions while providing crowd control.
  • Performed crowd control.Received a class c commercial driver's license with a passenger endorsement.
  • Operate crowd control lockdown during peak seasons
  • Guided visitors to their destinations Scanned tickets and performed crowd control functions Interact with the guest/ checked coats during special events
  • Escort special guest through the park Set up for parades/concerts Crowd Control
  • Provide guest with a fun, and educational experience Crowd control Special event setup Ticket taking

Show More

41. Sales Floor

low Demand
Here's how Sales Floor is used in Guide jobs:
  • Measured out and sold tea- Worked the sales floor- Talked to and greeted customers- Had extensive knowledge on over 100 teas
  • General sales, sales floor maintenance and mentoring younger guides; ski shop tech, paddle sports and snow-tech Guru.
  • Conduct Inventory Control check (scanning and logging) prior to releasing merchandise onto sales floor.
  • Help display merchandise and contribute to the upkeep of the sales floor.
  • Circulate sales floor while greeting customers in a timely and professional manner.
  • Maintained a safe sales floor by removing all clothing from off floors
  • Maintained stock room inventory and tagged markdowns for sales floor.
  • Replenished the stock on the sales floor.
  • Maintained a neat sales floor.
  • Sampled tea to customers Provided sales floor help when needed Prepared customers drinks
  • Stock cooler "doors" with productOrganize back stockStock beer cooler including transferring stock from sales floor to cooler.
  • Provided friendly customer serivce Operated POS registers Set-up clearence items from backstock to sales floor Set planograms and stocked merchandise

Show More

42. Html

low Demand
Here's how Html is used in Guide jobs:
  • Reference-single-sourced physics functions into a manual and HTML context-sensitive help.
  • Maintained web sites, wrote, edited and updated web content; designed graphics using HTML and Front Page 2000.
  • Implemented customized web view component to load Suffice and HTML data.
  • Generated high quality reports in the form of listing, HTML, XML, RTF and PDF formats using SAS ODS.
  • Created reports in the style format (RTF, PDF and HTML) using ODS statements and PROC TEMPLATE.
  • Worked on presentation layer using JSP, HTML, CSS, JavaScript, Ajax.
  • Used FrameMaker, HTML, XML and DITA.
  • Designed and implemented ASP-Sql Server-Python-DHTML system to generate tightly formatted television program guide for hand-held wireless display.
  • Implemented the presentation layer using Prime faces Created views using components of Prime Faces in XHTML files and configured JSF framework.
  • Work entailed writing articles and blogs, publishing the articles using html, plus uploading and attaching my photos and artwork.
  • Used Bootstrap, JQuery and Html5 Razor Engine for creating both Views and Partial Views.
  • Developed Web pages using JSP, Servlet, HTML, CSS.
  • Developed company intranet using wordpress host platform with multiple themes and extensive widget-customization html coding.
  • Developed user interface using html helpers, Ajax controls and third party kendo UI controls.
  • Created Custom Look and feel of the home page using Jquery/HTML5 and content editor webparts.
  • Prepared the configuration management document.Environment: SharePoint 2007, .Net, SQL 2000,QTP 9.5, HTML.
  • Experience with writing stored procedures.Technology: ASP .Net, ADO .Net, Sql Server, HTML, CSS, Java Script.

Show More

43. Community Resources

low Demand
Here's how Community Resources is used in Guide jobs:
  • Designed participatory language learning activities and lessons that forced the students to engage with local Spaniards and utilize community resources.
  • Utilized motivational interviewing techniques and referred members to community resources to promote healthy living and sustainability for members.
  • Assisted patients with locating community resources.
  • Completed housing referrals, food assistance, Assisted Living Facility (ALF), SNF and community resources.
  • Refer clients to community resources for services such as job placement, housing, and food lockers.
  • Performed home visits with retail employees to connect them and their families with community resources.
  • Access community resources to assist clients in housing, substance abuse, and financial management.
  • Offer support and guidance to children and families in need, including appropriate community resources.
  • Provide peer support to clients and provides targeted community resources through technology.
  • Expose clients to social and community resources.
  • Refer clients, or family members to community resources Complete and submit authorizations to the insurance companies.
  • Refer clients, or family members to community resources Documentation of billable and non-billable service notes.
  • Access Guide to Community Resources for Families and Survivors of Head Injury; "Psychology Chapter", pp.

Show More

44. High Volume

low Demand
Here's how High Volume is used in Guide jobs:
  • Processed high volumes of transactions accurately and efficiently for consumer and business accounts.
  • Take attendance of associates, assign roles to employees based on skill set and areas with high volumes of work.
  • Answer a high volume of call, and Assisting community clinics Physicians and their patients to communicate in Spanish.
  • Directed selection of offshore and near-shore outsourced support providers and required for high volume B2C software and services offerings.
  • Led a small team of associates to perform unique tasks during times of high volume.
  • Played an essential role as a Process Guide during high volume production season.
  • Process Guide skills for maintaining high volume outputs to ensure customer satisfaction.
  • Performed cash and credit purchases in high volume setting.
  • Receive a high volume of inbound sales calls.
  • Packaged high volume off a conveyor belt.

Show More

45. Concession Stand

low Demand
Here's how Concession Stand is used in Guide jobs:
  • Direct patrons to restrooms, concession stands and search for lost articles or for parents lost children.
  • Change displays such as posters and concession stand's menu.
  • Direct patrons to restrooms, concession stands and telephones.
  • Kayak tour guide, hospitality and concession stand management.

Show More

46. Small Groups

low Demand
Here's how Small Groups is used in Guide jobs:
  • Encouraged, taught, and mentored youth individually and in small groups to facilitate personal and spiritual growth.
  • Lead small groups of people on glacier hikes and other day hikes in the surrounding mountains.
  • Provide private instruction to individual or small groups of students to improve academic performance.
  • Cultivate student learning in small groups and present individual tutoring as necessary.
  • Acted as a guide for small groups on special occasions.
  • Guided small groups of schoolchildren and provided information.
  • Provided tours to large and small groups.
  • Coordinate small groups and supervise school activities.
  • Performed customer service and persistency for small groups of 1-50 employees.

Show More

47. Treatment Plans

low Demand
Here's how Treatment Plans is used in Guide jobs:
  • Developed individualized treatment plans for students and addressed crisis situations.
  • Participate in developing and implementing individual treatment plans.
  • Assisted with the development and implement treatment plans based on clinical experience and knowledge.
  • Generated documentation for daily entry sheets, treatment plans, and utilization reviews.
  • Collaborate with clinical supervisor, client and/or family in the development treatment plans.
  • Implement and manage clients' treatment plans modifying when needed.
  • Guided clients through their own intervention into a treatment and recovery program Coordinated with counselors and implemented treatment plans for clients.
  • Develop and implement treatment plans; Meet with family members and other interested parties for patient's complete care.
  • Guide staff in the development, implementation, and evaluation of client treatment plans.
  • Provide intensive case management and counseling for children and familiesGlenside, PA Develop individual service and medical treatment plans for

Show More

48. Construction Sites

low Demand
Here's how Construction Sites is used in Guide jobs:
  • Guide and control vehicular and pedestrian traffic in the street/intersection and at construction sites.
  • Direct traffic away from construction sites.
  • Clean or prepare construction sites to eliminate possible hazards.
  • Inform drivers of detour routes through construction sites.

Show More

49. VIP

low Demand
Here's how VIP is used in Guide jobs:
  • Maintained and trouble shot all audio visual displays in the museum as well as provided special tours for VIP guest.
  • Present DVC product to other Disney cast members and external partners via VIP tours.
  • Received Employee of the Month Award for work in VIP Experience department.
  • Provided VIP tours to park special guests and international visitors.
  • Provided exclusive VIP and individual transportation service to clients.
  • Receive VIP such as Mayor of Dusseldorf, Germany.
  • Host visiting VIP's and demonstrate new wellness concepts.
  • Provided special services to VIP guests on board.
  • Acted as an ambassador for VIP guests.
  • Handle regular to VIP calls.
  • Guide for VIP client groups.
  • Assisted with over 20 VIP Guest stays, sweepstakes prize stays, and tours Created tangible memories for Guests with magical moments
  • General enquiries (tourist based FAQ s), booking requests, visitor group and VIP arrivals.
  • Directed by upper management to represent Health Guides when VIP's visit during Walgreens Store visits.
  • Team member of a group that implemented a rebranded and expanded VIP studio tour.
  • Assist VIP's, Celebrities, and Convention personnel in special pre-arranged events.
  • Guide and tour VIP guest to event location Provide guest with park information
  • Present Private tours for Dignataries, VIP's, Celebrities.
  • Guide: Dr. Anthony Vipin Das, LVPEI EyeTouch is a Hybrid educational app on Ophthalmology.

Show More

50. Such Places

low Demand
Here's how Such Places is used in Guide jobs:
  • Trip guide for guests - short hikes as well as 4-day trips to such places as Denali National Park.
  • Guide or control vehicular or pedestrian traffic at such places as street and railroad crossings and construction sites.

Show More

20 Most Common Skill for a Guide

Safety Procedures35.4%
Customer Service20.5%
Local History8.4%
Online4.4%
Adventure4.2%
Phone Calls3%
ZIP Line3%
Zipline Course2.4%

Typical Skill-Sets Required For A Guide

RankSkillPercentage of ResumesPercentage
1
1
Safety Procedures
Safety Procedures
28%
28%
2
2
Customer Service
Customer Service
16.2%
16.2%
3
3
Local History
Local History
6.6%
6.6%
4
4
Online
Online
3.5%
3.5%
5
5
Adventure
Adventure
3.4%
3.4%
6
6
Phone Calls
Phone Calls
2.4%
2.4%
7
7
ZIP Line
ZIP Line
2.4%
2.4%
8
8
Zipline Course
Zipline Course
1.9%
1.9%
9
9
Internet
Internet
1.7%
1.7%
10
10
Special Events
Special Events
1.7%
1.7%
11
11
Special Needs
Special Needs
1.4%
1.4%
12
12
CPR
CPR
1.3%
1.3%
13
13
Data Entry
Data Entry
1.3%
1.3%
14
14
Lesson Plans
Lesson Plans
1.2%
1.2%
15
15
Large Groups
Large Groups
1.2%
1.2%
16
16
Product Knowledge
Product Knowledge
1.1%
1.1%
17
17
Sales Goals
Sales Goals
1.1%
1.1%
18
18
SQL
SQL
1%
1%
19
19
Powerpoint
Powerpoint
0.9%
0.9%
20
20
RCI
RCI
0.9%
0.9%
21
21
Interpretive Programs
Interpretive Programs
0.9%
0.9%
22
22
Ropes Course
Ropes Course
0.9%
0.9%
23
23
Risk Management
Risk Management
0.9%
0.9%
24
24
Ensure Compliance
Ensure Compliance
0.8%
0.8%
25
25
Ensure Safety
Ensure Safety
0.8%
0.8%
26
26
Entertainment Events
Entertainment Events
0.8%
0.8%
27
27
Daily Activities
Daily Activities
0.8%
0.8%
28
28
Safe Environment
Safe Environment
0.8%
0.8%
29
29
Facebook
Facebook
0.8%
0.8%
30
30
POS
POS
0.8%
0.8%
31
31
Front Desk
Front Desk
0.7%
0.7%
32
32
Staff Members
Staff Members
0.7%
0.7%
33
33
Hand Tools
Hand Tools
0.7%
0.7%
34
34
Counsel
Counsel
0.7%
0.7%
35
35
Montessori
Montessori
0.7%
0.7%
36
36
Suite
Suite
0.7%
0.7%
37
37
Educational Programs
Educational Programs
0.7%
0.7%
38
38
Admission Tickets
Admission Tickets
0.7%
0.7%
39
39
Gift Shop
Gift Shop
0.6%
0.6%
40
40
Crowd Control
Crowd Control
0.6%
0.6%
41
41
Sales Floor
Sales Floor
0.6%
0.6%
42
42
Html
Html
0.6%
0.6%
43
43
Community Resources
Community Resources
0.6%
0.6%
44
44
High Volume
High Volume
0.6%
0.6%
45
45
Concession Stand
Concession Stand
0.6%
0.6%
46
46
Small Groups
Small Groups
0.6%
0.6%
47
47
Treatment Plans
Treatment Plans
0.6%
0.6%
48
48
Construction Sites
Construction Sites
0.6%
0.6%
49
49
VIP
VIP
0.6%
0.6%
50
50
Such Places
Such Places
0.5%
0.5%

737 Guide Jobs

Where do you want to work?