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Top Guide Skills

Below we've compiled a list of the most important skills for a guide. We ranked the top skills based on the percentage of guide resumes they appeared on. For example, 15.6% of guide resumes contained new members as a skill. Let's find out what skills a guide actually needs in order to be successful in the workplace.

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The six most common skills found on Guide resumes in 2020. Read below to see the full list.

1. New Members

high Demand

Here's how New Members is used in Guide jobs:
  • Implemented and managed smooth operations of sorority recruitment through counseling and managing potential new members
  • Accept inbound calls, assist members with booking vacations, customer service, sell vacation insurance, solicit new membership and renewals
  • Stay in tune with the Potential New Members general mind set, to ensure they remain positive about the experience.
  • Contribute to the logistics and implementation of the formal sorority recruitment process of over 1,000 potential new members
  • Served as a pledge guide where I helped induct new members and guide them to be successful.
  • Selected to lead and help execute a successful formal recruitment, led group of Potential New Members
  • Helped generate revenue by bringing in new members to the online community.
  • Set up new member accounts as well as renewing current accounts.
  • Spearheaded nature trading program to drive sales and new memberships.
  • Provided guidance to potential new members Supervised recruitment events and activities
  • Help sign up potential new members for sororities Directed a group of 20 students during the week of recruitment.
  • Help potential new members interested in Greek life through the recruitment process Answer any questions regarding the different chapters

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2. Online

high Demand

Here's how Online is used in Guide jobs:
  • Provide an individualized shopping experience while educating customers of the online business model.
  • Created solutions to various online enrollment issues and overcame all customer related objections.
  • Write educational articles for Borrowers for the online newspaper Examiner.com
  • Performed quality check/troubleshoot of online documentation in Netscape.
  • Received several certificates for online interpretive training.
  • Created original reviews of consumer products available online
  • Managed the infrastructure and access requirements for the deployment of the Interwoven CMS suite of applications for TV Guide Online Group.
  • Assisted our members and internal staff with issues with our online banking, mobile banking, and third party financial tools.
  • View on a web browser *Enjoy up to 50% off select styles (indicated online and in stores).
  • Guide the customer through the self-service tool on the Fandango VIP account for refunds and exchanges for movie tickets online.
  • Tripled online and digital revenues, INCREASED net profitability by 50% Doubled number of key advertiser categories.
  • Receive was the first step in getting the product in the bins ready for customers to order online.
  • Tracked, projected, and reported both advertising and circulation-based marketing programs, for print and online.
  • Helped guide, generate and curate online and print content for a 10-year anniversary 9/11 special section.
  • Served as content specialist for company's website to keep online readers informed of immediate industry issues.
  • Provide instructions on the process to file unemployment insurance claims for either online or phone filing.
  • Developed a system for creating a User's Guide and Online Documentation from a single source.
  • Create new and simple way to move products by simplifying styling and buying process online.
  • Initiated and led the proposal team to develop the initial version of the online Corp.
  • Report problems that occur via the online system so the appropriate parties can address them.

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3. Safety Rules

high Demand

Here's how Safety Rules is used in Guide jobs:
  • Navigated riders along wooded trails.-Supervised all riders to ensure safety.-Created an enjoyable atmosphere.-Maintained cleanliness of horses and facility.
  • Monitored customers to ensure safety and happiness.
  • Checked boarding passes to ensure safety and security
  • Explain safety rules about the proper use of the equipment, the attractions and their personal safety.
  • Monitor operations to ensure that staff members comply with administrative policies and procedures, and safety rules.
  • Work with other departments to ensure safety and uphold protocol at special events within the park.
  • Clear and direct communication concerning all safety rules and the purpose and function of all activities.
  • Worked with security to ensure safety both inside the store and outside on the property.
  • Comply with all safety rules and policies and maintain safe, clean work environment.
  • Work with federal protective service officers to ensure safety and security of the operation.
  • Double check each band and strap on harness to ensure safety of guest.
  • Performed various high-angle rescue and climbing techniques to ensure safety of guests.
  • Supervised riders vigilantly to ensure safety of both riders and horses.
  • Enforce safety rules and regulations as a member of safety committee.
  • Direct Traffic to ensure safety of worker and civilians.
  • Inspected course daily to ensure safety for guests.
  • Maintain compliance of all safety rules and regulations.
  • Walk grounds to ensure safety of guests.
  • Inspected all riders to ensure safety.
  • Instructed tourist on safety rules.

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4. Product Knowledge

high Demand

Here's how Product Knowledge is used in Guide jobs:
  • Demonstrate exemplary product knowledge to customers.
  • Deliver Disney Vacation Club message consistently and demonstrate in depth product knowledge on both Disney Vacation Club and Walt Disney World.
  • Achieved Master status 2007-13, scoring in the Top 36 in North America in product knowledge, customer satisfaction and training.
  • Utilized solid judgment, product knowledge, technical knowledge, and problem solving skills to ensure service fulfillment requirements were maintained.
  • Provided high standards of prompt, courteous, and efficient customer service through sharing product knowledge and developing rapport with customers.
  • Build loyal customer following and repeat sales using active listening skills, product knowledge, and helpful product suggestions.
  • Exhibit complete product knowledge to educate owners on maximizing the value of their ownership to encourage ownership upgrades.
  • Increase business through training and modeling excellent customer service, visual merchandising, and strong product knowledge.
  • Continue certification training in product knowledge, closing tools, resource leads and business acumen.
  • Educated customers through product knowledge to ensure stated and anticipated needs were met.
  • Assist customers with purchases through product knowledge of an extensive range of teas.
  • Obtained Level 2 Certification on Ford Product Knowledge within first week of employment.
  • Impart product knowledge to help our customers achieve the highest satisfaction possible.
  • Provided product knowledge in a clear, concise manner and processing shipment.
  • Guided employees on product knowledge and store marketing displays.
  • Developed thorough product knowledge.Maintained cleanliness of store by organizing all products on the sales floor and in the backroom.
  • Assist customers with general Health & Wellness navigation and share product knowledge of the Health and Wellness area.
  • Assisted clients using product knowledge with selecting fabric and customizations for their suit.
  • Deliver exceptional customer service while communicating the Bonobos brand and Guideshop model through extensive product knowledge and appointment fittings.

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5. Communication

high Demand

Here's how Communication is used in Guide jobs:
  • Establish a process for prioritizing IT needs and projects through collaboration and effective communication with corporate departments and business units.
  • Demonstrated strong communication skills through conversations with incoming students and parents, building team cohesiveness, and campus administrators.
  • Polished interpersonal communication skills through new student and parent interactions, while also planning events and activities for new students
  • Managed communication and movement of 70-90 women during Formal Recruitment - Mentored women in values and decision-making
  • Demonstrated excellent planning, organizational, flexibility, and communication skills with a dedication to quality.
  • Team player with ability to adapt to various environments with excellent communication and interpersonal skills.
  • Deliver a service-focused guest experience through excellent leadership and communication skills, and problem-solving expertise.
  • Acquired public speaking and communication skills by engaging patrons in conversations about environmental conservation.
  • Leveraged exceptional communication and technical knowledge to outfit customers based on their specific needs.
  • Maintain excellent working relationships with both internal and external customers using communication skills.
  • Demonstrated communication skills in delivering five different guided cave tours to cavern visitors.
  • Monitor application process to ensure effective communication in tandem with application deadlines.
  • Distributed Chicago information to individual visitors via iPad or verbal communication.
  • Initiated and ensured efficient flow of communication and information between parties.
  • Utilized excellent verbal communication skills while assisting customers with telephone orders.
  • Worked with internal company documentation and external consumer communication.
  • Maintained proper radio communication with supervisors and other employees.
  • Received extensive training on proper communication and facilitation methods.
  • Committed to weekly seminars/classes to improve communication skills.
  • Required good communication skills and an upbeat personality.

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6. Internet

high Demand

Here's how Internet is used in Guide jobs:
  • Interacted via internet with educators regarding implementing activities.
  • Developed Internet advertising campaigns for entire market.
  • Answer SMS messages on the Internet Search the Internet for answers to customers questions Dispatch answers to customers through the computer
  • Selected by my supervisor to give reflections on the National Park Service internet website presentation regarding Abraham Lincoln.
  • Assisted customers with purchase of new or used vehicles in person, via internet, fax and/or email.
  • Maintain and create accurate copy, sample and product spec info to utilize in catalog and internet.
  • Second top Internet rep in the western region within 1st 5 months of employment.
  • Sell products via the internet, word of mouth, email, and by phone
  • Educate customer of the benefits of print and internet advertising for apartment communities.
  • Searched the internet in response to text queries from the mobile phone customer.
  • Rent Path is a privately held internet media and print publishing company.
  • Interacted with people to find answers to their questions via internet.
  • Promote business through internet marketing and word of mouth from customers.
  • Navigate multiple database systems, internet, and Desktop applications.
  • Assisted customers with Internet searches by working independently at home.
  • Promote print and internet advertising to local apartment complexes.
  • Utilize VSS, Excel, Access, GEBAR and the internet.
  • Researched products to recommend using internet search engines, such as Google, and via other methods available on the internet.
  • Landed on BH Management and Slogeburg Management contracting over half a million dollars annually in print and Internet advertising.
  • Reviewed over 100 albums and songs and wrote artist biographies for one of the Internet'slargest musical resource websites.

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7. Customer Service

high Demand

Here's how Customer Service is used in Guide jobs:
  • Provided exceptional customer service, assisting citizens and tourist with directions in downtown Baltimore and homeless population to shelters.
  • Provided customer service to visitors, residents and business workers in commercial and residential districts.
  • Demonstrated decisive leadership, while maintaining a friendly disposition and delivering exceptional customer service.
  • Provided a quality entertainment riding experience through great customer service skills and time management.
  • Provided exceptional customer service and answered general questions, resulting with increase customer loyalty.
  • Cultivate business from customer service, product training, special ordering and productivity analysis.
  • Established friendly yet professional atmosphere that promoted attentive customer service and respect for guests
  • Provided exceptional customer service while ensuring and protecting private and valuable information.
  • Conduct professional customer service and safety in a demanding and dynamic environments.
  • Managed circulation customer service, business accounts delivery and home delivery personnel.
  • Provided excellent customer service; contacted customers daily to confirm appointment.
  • Contributed to positive safe travel experience by providing excellent customer service.
  • Revolved customer service issues according to customer guidelines and practices.
  • Received positive correspondence from visitors in rendering outstanding customer service.
  • Provided customer service and presented vacation opportunities to timeshare owners.
  • Recognized for delivering outstanding customer service and exceeding company expectations.
  • Assist in directing customer traffic to correct customer service representatives.
  • Assist with store operation through providing customer service and stocking merchandise
  • Maintain excellent customer service while working under occasional pressure.
  • Facilitated customer prescription orders and ensured timely customer service.

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8. Safety Procedures

high Demand

Here's how Safety Procedures is used in Guide jobs:
  • Maintained proper safety procedures while providing guests with a quality experience.
  • Monitor customers to ensure all safety procedures are followed.
  • Followed safety procedures according to company policies.
  • Facilitated participants through a detailed instruction of how to properly use the gear as well as facilities rules and safety procedures.
  • Assisted course manager with opening/closing duties; oversee course & guides to ensure staff compliance with all operational and safety procedures.
  • Provided safe and fun zip line tours for clients by teaching proper gear wear, braking techniques, and safety procedures.
  • Inform guests of safety procedure before a tour and explain how each item will keep you safe and its function.
  • Encouraged their safe participation by explaining principles, techniques, safety procedures and demonstrated appropriate use of materials and equipment.
  • Trained new hires in safety procedures, job duties and sales targets to achieve 100% team utilization.
  • Trained clients in safety procedures and maintained a perfect record of no client health and safety incidents.
  • Shared knowledge about the plants and animals around them, while following strict safety procedures and guidelines.
  • Understand and follow appropriate SOP, safety procedures, and quality assurance guidelines.
  • Distribute equipment to customers while briefing them on course rules and safety procedures.
  • Learned and utilized various first aid certifications, maintenance, and safety procedures.
  • Assist in training new employees on proper safety procedures for outdoor recreation courses.
  • Lead guests on guided Canopy tours.-Handled safety procedures as well as customer relations.
  • Conducted safety procedures to ensure the optimal experience for each customer.
  • Maintained safety procedures and also assisted in marketing for the company.
  • Possess knowledge and demonstrated the proper safety procedures expected of us.
  • Guided customers on safety procedures and rules of the business.

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9. CPR

high Demand

Here's how CPR is used in Guide jobs:
  • Obtained and held a British Canoe Union and Lifeguard CPR certification to ensure customer safety while participating in action water sports.
  • Maintained thoughtful vigilance, maintained CPR First Aid certification required in the event of an emergency.
  • Trained in emergency zip line procedures as well as CPR and First Aide.
  • Trained in high-angle rescue techniques, First Aid, and CPR administration.
  • Received extensive outreach, security and safety training, CPR certified.
  • Worked with medical staff and was CPR & AED certified.
  • Maintained CPR and First Aid Training.
  • Trained and certified in first aid, CPR, AED and ocean rescue.
  • Certified in First Aid, CPR and CPI.
  • Advanced First Aid and CPR.
  • Planned and facilitated trainings in CPR, First aid, Crisis management, and team building.
  • Acquired Barista skills and First aid/Cpr certification
  • Maintain certifications CPR, First Aid, Mandt, fires safety and Hazmat.
  • Trained in rescuesafety, first aid and CPR.

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10. Large Groups

high Demand

Here's how Large Groups is used in Guide jobs:
  • Handled large groups of people, got employee of the month, interacted and taught about what Fair Oaks Farm was about
  • Give individual, small and large group lessons in all areas to mixed age groups from diverse backgrounds and cultures.
  • Lead large groups of people into the longest cave in the world and interpret different stories/history to them.
  • Learned how to connect with people of different backgrounds and also led small/large groups to achieve multiple tasks.
  • Coordinate and plan private parties, and special events for VIP department, Corporate tours and large groups.
  • Clear and concise directing is very important to guiding large groups of people of all experiences.
  • Managed large groups of 10+ English/Spanish speaking guests at Hawaii's #1 paid attraction.
  • Motivated large groups of kids and supervisors to work hard and enjoy their camp experience.
  • Directed large groups through team building exercises on high ropes and zip line courses.
  • Provided tours and information about the college to large groups of parents and students.
  • Assist historical association in bookstore by making sales during large groups or scheduled breaks.
  • Guided transportation of small and large groups of tourists to and from airport/hotels.
  • Managed large groups and long lines, keeping waiting tourist entertained and patient.
  • Ensured proper installation of safety equipment and deliver safety speeches to large groups.
  • Monitored large groups on horse back for one hour at a time.
  • Managed the music while supervising large groups of children ages 7-14.
  • Helped organize large groups of 300-400 visitors in waiting areas.
  • Adapted to presentations in front of large groups of visitors.
  • Lead and maintain safety of large groups of patrons.
  • Hosted and entertained large groups between hunts.

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11. Adventure

high Demand

Here's how Adventure is used in Guide jobs:
  • Facilitated a therapeutic outdoor adventure experience for teenagers struggling with a variety of behavioral, mental health and substance abuse challenges.
  • Provided an experiential education experience for adventure activity skills and Leave No Trace principles.
  • Prepared lesson plans and implemented environmental and adventure education programs and activities.
  • Designed and developed tour packages, adventure curriculum and business offerings.
  • Guided high school students in a language immersion/service/outdoor adventure program.
  • Provided transportation services for entire kayak adventure.
  • Lead other Adventure Guides, in aspects such as training new employees, and leading by example to more tenured employees.
  • Inspected and maintained materials for all outdoor adventure equipment from rafts to rock climbing lines with strong attention to safety.
  • Guide guests through caverns; teaching basic cave formation and ecology, as well as lead Adventure Tour workshops.
  • Led trips ranging from 1 to 4 days in the Northeast in a wide variety of outdoor adventure activities.
  • Trip Leader for adventure and education based sea kayaking and free-diving tours surrounding the Island of Maui, Hi.
  • Start Adventures every 15 minutes, create and maintain own adventure speeches, push upgrades after each Adventure ends.
  • Host and instruct customers while operating the zip-lines, adventure courses, climbing areas and other land-based outdoor activities.
  • Ensured customer loyalty by assisting customers sign up for the loyalty rewards, known as adventure club card rewards.
  • Executed Special Events in Universal Studios, Islands of Adventure, City-Walk, Resort Hotels and Sound Stages.
  • Thank them and hope you made their wild adventure a memorable one and hope they would return.
  • Provide customers of all ages with adventure experiences in kayaking, paddle boarding, and zip lining.
  • Coordinated events in Universal Studios, Islands of Adventure, Volcano Bay, CityWalk, and Resorts.
  • Participate in facilitating excursions for days at a time with The Adventure Guild as needed.
  • Facilitated adventure activities such as backpacking, day hiking, mountain biking and rock climbing.

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12. Small Groups

high Demand

Here's how Small Groups is used in Guide jobs:
  • Encouraged, taught, and mentored youth individually and in small groups to facilitate personal and spiritual growth.
  • Lead small groups of people on glacier hikes and other day hikes in the surrounding mountains.
  • Provide private instruction to individual or small groups of students to improve academic performance.
  • Cultivate student learning in small groups and present individual tutoring as necessary.
  • Acted as a guide for small groups on special occasions.
  • Assist in whole group and small group instruction.
  • Guided small groups of schoolchildren and provided information.
  • Provided tours to large and small groups.
  • Coordinate small groups and supervise school activities.

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13. Local History

high Demand

Here's how Local History is used in Guide jobs:
  • Provided clientele with local history, wildlife, and environmental conservation information.
  • Key Accomplishments: *Used excellent people skills to educate and inform clients of the sport, environment and local history.
  • Led public tours in Historic Pensacola Village while giving oral presentations on local history and artifacts.
  • Required to learn local history, flora, fauna, geology, and other pertinent facts.
  • Lead kayak tours and educated clients on local history, geology, and biology.
  • Provided interpretation of local history, natural features, geology, wildlife, etc.
  • Narrated geographic and local history discribing specific areas.
  • Shared local history, resturants, activity and beach recommendations for guests during guided tour
  • Led * field trips of classes grades 2-8 *Formed and presented lessons of local history and ecology

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14. Weather Conditions

high Demand

Here's how Weather Conditions is used in Guide jobs:
  • Monitored weather conditions and managing all adverse circumstances throughout tour.
  • Provide quality customer service to guests* Ensure a low-risk and fun environment for guests* Work outdoors in varied weather conditions
  • Keep other workers and guests informed of wait times, visibility, and weather conditions.
  • Worked in extreme weather conditions to guide guests to lifts and down the hills.
  • Experience working outdoors in varying weather conditions, including extreme heat and rain.
  • Job required me to work outside in varying weather conditions.
  • Be able to work in inclement weather conditions.
  • Ensured safe and enjoyable guest experience through the canopy tour (zipline course) in a variety of weather conditions
  • Be prepared for all weather conditions on Tomales Bay.
  • Lead guests on hikes throughout Juneau's trail system Follow safety protocol and Leave No Trace principles Work in all weather conditions
  • Worked in all weather conditions * Provided basic care for Horses * Provided Guided tours for skilled and unskilled customers
  • Memorized over 60 miles of back country trailsconsisting of difficult terrain, changingelevation, diverse weather conditions.

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15. Sales Goals

average Demand

Here's how Sales Goals is used in Guide jobs:
  • Maintained consistently high individual sales goals as well as maintaining average unit sale requirements.
  • Achieved departmental sales goals, as well as, helped plan and organize community events, activities and store engagements.
  • Construct sales strategies and tactics to be successful in delivering on sales goals in an ever-changing environment.
  • Establish and maintain customer relationships, provide skin care and make-up consultations, achieve sales goals.
  • Increased store sales by exceeding personal sales goals, gaining top sales ranking in region.
  • Establish, develop and manage excellent relationships with key partners to support sales goals.
  • Meet sales goals and building a territory through the aggressive development of client relationships.
  • Exceeded all assigned sales goals and placed as the top performer of my team.
  • Exceeded personal sales goals and key business drivers of up to $3,000 daily.
  • Manage ticket sales and social media based sales tactics to execute sales goals.
  • Meet or exceed individual sales goals as a result of legendary customer service.
  • Achieved sales goals through personal customer interaction and knowledge of the product.
  • Work towards sales goals and action plans to drive business.
  • Achieve specific sales goals as established by Eddie Bauer.
  • Achieved sales goals as a member of a team.
  • Developed client relationships and consistently met sales goals.
  • Assisted customers with questions and purchases Met sales goals
  • Fostered self-motivation skills to acquire sales goals.
  • Set and achieved targeted sales goals.
  • Exceeded targeted sales goals by 90%.Placed special merchandise orders for customers.

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16. POS

average Demand

Here's how POS is used in Guide jobs:
  • Operated a (POS) point of sale system and prepared daily reconcile of deposits.
  • Used Point of Sale (POS) computer system as a cashier.
  • Learned the POS system required to use the till, and to pre authorize fuel purchases.
  • Greet and welcome all customers, (cashier pos).
  • Create and or add sublets, invoices, and POs.
  • Provided friendly customer serivce Operated POS registers Set-up clearence items from backstock to sales floor Set planograms and stocked merchandise

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Online Courses For Guides

One of the best ways to acquire the skills needed to be a guide is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since guides benefit from having skills like new members, online, and safety rules, we found courses that will help you improve these skills.

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Fire Safety and Prevention Planning
udemy
4.2
(709)

Become an expert in understanding "Fire Safety" and "Prevention Planning" for your workplaces and organizations...

OSHA Safety Training: Conducting Safety Meetings
udemy
4
(335)

A Brief Safety Management Course for Current and Aspiring Safety Professionals...

Cold Calling for B2B Sales: How to Prospect over the Phone
udemy
4.3
(1,371)

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

Customer How to Understand Customer Needs
udemy
4.4
(3,663)

Be guided on understanding the modern customer and how their needs have changed over time...

Complete Health and Safety Auditor Course. OHSAS 18001.
udemy
4.4
(1,203)

How to implement and audit a health & safety management system and obtain certification to OHSAS 18001 Standard...

Customer Service Mastery: Delight Every Customer
udemy
4.7
(8,058)

Master Customer Service using this practical customer care course...

Patient Safety
coursera

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians' mistakes, but from systemic problems - communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the...

ISO 45001. Occupational Health & Safety management system
udemy
4.4
(1,925)

Build a career in occupational health & safety. Learn the requirements of ISO 45001...

OSHA Workplace Safety (General Industry 6 Hr Class)
udemy
4.4
(1,820)

Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...

Refresher course of Safety Management Systems
udemy
4.2
(363)

A quick overview for aviation managers and safety professionals about basic concepts and philosophy of SMS...

Cyber Security: Beginner's Training Guide to Online Safety!
udemy
4.5
(900)

Tips and tricks that teach you how to be safer online so you can prevent malware infections, scams, and identity theft...

OSHA Safety Pro: Personal Protective Equipment
udemy
4.4
(1,257)

Impress management or get that job with you your ability to display life and dollar saving work place safety practices...

Think Road Safety – Road Safety Training for External Partners
edX (Global)

This course provides an introduction to road safety, impacts caused by injuries and deaths, global data on mobility, and the global plan of action for safety improvement. A considerable part of the course is spent on understanding the importance of road infrastructure, implementing the Safe System Approach with global instances cited, and managing additional aspects such as police enforcement. It also looks at methods of safety implementation and examples of worldwide successful case studies...

[2021] Customer Service 2.0: Learn Digital Customer Service
udemy
4.5
(1,153)

Used by Chase, Intel, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

Safety in the Utility Industry
coursera

This course arms you with basic utility industry safety knowledge. You will be educated about personal protective equipment, fire safety, hazardous materials and their symbols. You will gain insights to recognize the importance of a safe work environment. This course is for individuals considering a career in the energy field (who have a high school diploma, at minimum, and basic knowledge of mathematics), and existing energy sector employees with less than three years of experience who have not...

Managing Customer Service
ed2go

Become indispensable to any organization by understanding how to identify and meet customer needs...

Start Improving Customer Service
udemy
4
(2,021)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Wow, What a Great Event!
ed2go

Looking for a fun new career coordinating special events? Learn proven techniques from a master event planner...

Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)
coursera

Now that you've carefully planned your patient safety and quality improvement project, the real work can begin. This course will introduce students to the unique challenges encountered when implementing, maintaining, and expanding a patient safety and quality initiative. Students will learn to apply lessons learned from the 4 E model and TRiP into developing specific aims for their QI project. Additionally, students will develop a plan to address the adaptive and technical challenges in their pr...

Energy Production, Distribution & Safety
coursera

This specialization provides introductory knowledge about the energy industry and associated career opportunities, whether you are interested in a utility technician or utility worker role, or emerging green energy solutions. It is intended for those considering a career in the field, and people already working in the industry who have less than three years of experience and have not completed similar training. Through four courses, learners receive an overview of electric power systems, natural...

20 Most Common Skill For A Guide

New Members15.6%
Online12.6%
Safety Rules8.4%
Product Knowledge7.6%
Communication6.8%
Internet5.1%
Customer Service4.9%
Safety Procedures3.1%

Typical Skill-Sets Required For A Guide

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
New Members
New Members
15.6%
15.6%
2
2
Online
Online
12.6%
12.6%
3
3
Safety Rules
Safety Rules
8.4%
8.4%
4
4
Product Knowledge
Product Knowledge
7.6%
7.6%
5
5
Communication
Communication
6.8%
6.8%
6
6
Internet
Internet
5.1%
5.1%
7
7
Customer Service
Customer Service
4.9%
4.9%
8
8
Safety Procedures
Safety Procedures
3.1%
3.1%
9
9
CPR
CPR
2.9%
2.9%
10
10
Large Groups
Large Groups
2.8%
2.8%
11
11
Adventure
Adventure
2.8%
2.8%
12
12
Small Groups
Small Groups
2.8%
2.8%
13
13
Local History
Local History
1.9%
1.9%
14
14
Weather Conditions
Weather Conditions
1.8%
1.8%
15
15
Sales Goals
Sales Goals
1.7%
1.7%
16
16
POS
POS
1.5%
1.5%
17
17
Positive Attitude
Positive Attitude
1.4%
1.4%
18
18
Community Resources
Community Resources
1.1%
1.1%
19
19
Windows
Windows
1.1%
1.1%
20
20
Accurate Information
Accurate Information
1.1%
1.1%
21
21
Front Office
Front Office
0.8%
0.8%
22
22
Special Education
Special Education
0.8%
0.8%
23
23
Facebook
Facebook
0.8%
0.8%
24
24
Recreational Activities
Recreational Activities
0.7%
0.7%
25
25
High Volume
High Volume
0.6%
0.6%
26
26
Interpretive Programs
Interpretive Programs
0.6%
0.6%
27
27
Twitter
Twitter
0.6%
0.6%
28
28
Safe Environment
Safe Environment
0.6%
0.6%
29
29
Daily Activities
Daily Activities
0.6%
0.6%
30
30
ZIP Line
ZIP Line
0.6%
0.6%
31
31
Ropes Course
Ropes Course
0.5%
0.5%
32
32
Lesson Plans
Lesson Plans
0.5%
0.5%
33
33
Risk Management
Risk Management
0.5%
0.5%
34
34
Customer Complaints
Customer Complaints
0.5%
0.5%
35
35
Sales Floor
Sales Floor
0.5%
0.5%
36
36
Company Policies
Company Policies
0.4%
0.4%
37
37
Html
Html
0.4%
0.4%
38
38
Pulleys
Pulleys
0.4%
0.4%
39
39
General Public
General Public
0.4%
0.4%
40
40
Staff Members
Staff Members
0.4%
0.4%
41
41
Financial Aid
Financial Aid
0.3%
0.3%
42
42
Educational Programs
Educational Programs
0.3%
0.3%
43
43
Powerpoint
Powerpoint
0.3%
0.3%
44
44
Montessori
Montessori
0.2%
0.2%
45
45
SQL
SQL
0.2%
0.2%
46
46
Crowd Control
Crowd Control
0.2%
0.2%
47
47
RCI
RCI
0.1%
0.1%
48
48
Gift Shop
Gift Shop
0.1%
0.1%

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