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What Does A Guide Do?

A guide is an expert on a location's history and gives guided tours to tourists at historic sites, nature and scenic attractions, and other travel destinations. Manuals are usually residents in the area hired by visitors' bureaus and travel companies. The tour guides provide visitors relevant and exciting information about the places they visit and keep the tour safe, organized, and productive. Their primary duties include a brief meeting with the tour manager to know the tourist's interests and needs. They plan itineraries, arrange, and organize transportation between destinations. At certain times, they are in charge of collecting fees, sell souvenirs, and promote gift shops.

Here are examples of responsibilities from real guide resumes representing typical tasks they are likely to perform in their roles.

  • Manage reservations over the phone, via email and process payments for all guide tours and rental use.
  • Lead VIP guests on guide tours of the property and facilitate their involvement in special events, productions, and conventions.
  • Manage payroll - specifically manage overtime.
  • Instruct anglers of varying skill levels on proper mechanics and processes of fly fishing.
  • Work closely with managers to make department-specific changes including enhance safety procedures, improve communication processes and recognition programs.
  • Represent GDB at special functions and demos.
  • Perform first responder CPR and first aid if warrant.
  • Guide and instruction in fly fishing for trout and salmon.
  • Certify wilderness first responder; emergency first aid and rescue.
  • Assist in creating social media presence for the company on Facebook.
Guide Traits
Customer-service skills
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Detail oriented involves being extremely mindful and observant of all details.
Having patience exemplifies that the individual is able to remain calm during challenging times.

Guide Overview

Between the years 2018 and 2028, guide jobs are expected to undergo a growth rate described as "much faster than average" at 16%, according to the Bureau of Labor Statistics. So if the thought "should I become a guide?" Has crossed your mind, maybe you should take the growth rate into account. In addition, the number of guide opportunities that are projected to become available by 2028 is 51,700.

Guides average about $15.13 an hour, which makes the guide annual salary $31,462. Additionally, guides are known to earn anywhere from $18,000 to $54,000 a year. This means that the top-earning guides make $70,000 more than the lowest earning ones.

As is the case with most jobs, it takes work to become a guide. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an escort, escort service attendant, docent, and museum attendant.

Guide Skills and Personality Traits

We calculated that 16% of Guides are proficient in New Members, Online, and Safety Rules. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Patience.

We break down the percentage of Guides that have these skills listed on their resume here:

  • New Members, 16%

    Implemented and managed smooth operations of sorority recruitment through counseling and managing potential new members

  • Online, 13%

    Provide an individualized shopping experience while educating customers of the online business model.

  • Safety Rules, 8%

    Navigated riders along wooded trails.-Supervised all riders to ensure safety.-Created an enjoyable atmosphere.-Maintained cleanliness of horses and facility.

  • Product Knowledge, 8%

    Demonstrate exemplary product knowledge to customers.

  • Communication, 7%

    Establish a process for prioritizing IT needs and projects through collaboration and effective communication with corporate departments and business units.

  • Internet, 5%

    Interacted via internet with educators regarding implementing activities.

Some of the skills we found on guide resumes included "new members," "online," and "safety rules." We have detailed the most important guide responsibilities below.

  • The most important skills for a guide to have in this position are customer-service skills. In this excerpt that we gathered from a guide resume, you'll understand why: "animal care and service workers should understand pet owners’ needs so they can provide excellent customer service" According to resumes we found, customer-service skills can be used by a guide in order to "managed front office operations processed inquiries for new policies provided support regarding new and existing insurance claims resolved customer complaints and retention"
  • Another commonly found skill for being able to perform guide duties is the following: detail oriented. According to a guide resume, "animal care and service workers are often responsible for maintaining records and monitoring changes in animals’ behavior." Check out this example of how guides use detail oriented: "prepare detailed lesson plans as appropriate and ensure the quality and safety of experience for the students in the program. "
  • Guides are also known for patience, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a guide resume: "all animal caretakers and animal trainers need to be patient when working with animals." We also found this resume example that details how this skill is put to the test: "developed skills in communication and patience when working with others. "
  • A thorough review of lots of resumes revealed to us that "physical stamina" is important to completing guide responsibilities. This resume example shows just one way guides use this skill: "animal care and service workers must be able to kneel, crawl, and lift heavy supplies, such as bags of food." Here's an example of how this skill is used from a resume that represents typical guide tasks: "maintain physical health in order to safely rescue any customer from any point on any course during varied weather conditions. "
  • As part of the guide description, you might find that one of the skills that might be helpful to the job is "problem-solving skills." A guide resume included this snippet: "animal trainers must be able to assess whether animals are responding to teaching methods and to identify which methods are successful." This skill could be useful in this scenario: "guaranteed positive customer experiences and resolved all customer complaints. "
  • Lastly, this career requires you to be skillful in "reliability." According to guide resumes, "animal care and service workers need to care for animals on schedule and in a timely manner." This resume example highlights how guide responsibilities rely on this skill: "demonstrated reliability and responsibility for customer service and satisfaction. "
  • See the full list of guide skills.

    Before becoming a guide, 51.6% earned their bachelor's degree. When it comes down to graduating with a master's degree, 10.5% guides went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most guides have a college degree. But about one out of every six guides didn't attend college at all.

    Those guides who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for guides include communication degrees or biology degrees.

    Once you're ready to become a guide, you should explore the companies that typically hire guides. According to guide resumes that we searched through, guides are hired the most by VF, Walmart, and DistributionNOW. Currently, VF has 28 guide job openings, while there are 20 at Walmart and 19 at DistributionNOW.

    If you're interested in companies where guides make the most money, you'll want to apply for positions at National Park Service, Volt Information Sciences, and Safe Auto Insurance Group. We found that at National Park Service, the average guide salary is $34,418. Whereas at Volt Information Sciences, guides earn roughly $33,409. And at Safe Auto Insurance Group, they make an average salary of $33,285.

    View more details on guide salaries across the United States.

    In general, guides fulfill roles in the retail and hospitality industries. While employment numbers are high in those industries, the guide annual salary is the highest in the non profits industry with $33,431 as the average salary. Meanwhile, the automotive and technology industries pay $33,233 and $31,980 respectively. This means that guides who are employed in the non profits industry make 0.0% more than guides who work in the hospitality Industry.

    The three companies that hire the most prestigious guides are:

      What Escorts Do

      Escort is a service provided to accompany an individual, group of people, or vehicle to provide guidance and protection or mark of honor. Military Escort services accompany deceased military personnel to show respect-a healthcare escort sometimes accompanies patients to their destination for ongoing care safely. A Security Escort, commonly called close escort duties, is performed by bodyguards to accompany individuals like VIPs, Celebrities, Sports stars, Heads of State whenever they make an appearance and travel around. A Security Escort usually has special training in evasive driving, close combat, firearms, and first aid.

      In this section, we compare the average guide annual salary with that of an escort. Typically, escorts earn a $1,416 lower salary than guides earn annually.

      Even though guides and escorts have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require safety rules, communication, and safety procedures in the day-to-day roles.

      These skill sets are where the common ground ends though. A guide responsibility is more likely to require skills like "new members," "online," "product knowledge," and "internet." Whereas a escort requires skills like "facility," "clearance," "access control," and "emergency." Just by understanding these different skills you can see how different these careers are.

      Escorts tend to make the most money in the telecommunication industry by averaging a salary of $34,348. In contrast, guides make the biggest average salary of $33,431 in the non profits industry.

      The education levels that escorts earn is a bit different than that of guides. In particular, escorts are 6.9% less likely to graduate with a Master's Degree than a guide. Additionally, they're 1.1% less likely to earn a Doctoral Degree.

      What Are The Duties Of an Escort Service Attendant?

      Next up, we have the escort service attendant profession to look over. This career brings along a higher average salary when compared to a guide annual salary. In fact, escort service attendants salary difference is $4,353 higher than the salary of guides per year.

      But both careers also use different skills, according to real guide resumes. While guide responsibilities can utilize skills like "new members," "online," "safety rules," and "product knowledge," some escort service attendants use skills like "wheelchair lifts," "personal safety," "escort services," and "emergency."

      When it comes to the differences in education between the two professions, escort service attendants tend to reach similar levels of education than guides. In fact, they're 1.2% less likely to graduate with a Master's Degree and 1.1% less likely to earn a Doctoral Degree.

      How a Docent Compares

      The third profession we take a look at is docent. On an average scale, these workers bring in lower salaries than guides. In fact, they make a $403 lower salary per year.

      By looking over several guides and docents resumes, we found that both roles utilize similar skills, such as "communication," "large groups," and "front office." But beyond that the careers look very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, a guide is likely to be skilled in "new members," "online," "safety rules," and "product knowledge," while a typical docent is skilled in "natural history," "public speaking," "gallery exhibitions," and "aquarium."

      Docents typically study at similar levels compared with guides. For example, they're 4.6% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.

      Description Of a Museum Attendant

      Museum attendants tend to earn a lower pay than guides by about $5,017 per year.

      While both guides and museum attendants complete day-to-day tasks using similar skills like safety rules, customer service, and pos, the two careers also vary in other skills.

      Each job requires different skills like "new members," "online," "product knowledge," and "communication," which might show up on a guide resume. Whereas museum attendant might include skills like "gallery exhibitions," "special events," "visitor services," and "security staff."

      Museum attendants reach similar levels of education when compared to guides. The difference is that they're 2.5% more likely to earn a Master's Degree more, and 0.0% less likely to graduate with a Doctoral Degree.