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Guidebook jobs - 26 jobs

  • Director of Education (EDU) Sales

    Guidebook 3.9company rating

    Guidebook job in Raleigh, NC or remote

    Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration and create an app in four easy steps with no technical skills required. Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn't stop there. Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today's fractured world. We are a driven team on a mission to elevate event experiences for everyone - and believe we can accomplish that while highly valuing balance, togetherness, and fun! ABOUT THE JOB: We are looking for a strategic and results-oriented Director of Education (EDU) Sales to take the helm of an incredibly successful vertical here at Guidebook. This is a critical leadership role with a clear mission: to drive significant revenue growth within our new and existing higher education customer base. Our product market fit and brand recognition are extremely strong in the EDU space, and growth here is central to our future strategy. This is a hands-on, ‘player-coach' role with initial heavy attention on playing. You will be responsible for the entire EDU revenue target. Your primary focus will be on direct selling, ruthlessly prioritizing and growing our key accounts, generating referrals, and closing new business opportunities. You will leverage a talented team of sales and customer success professionals, but your main priority will be on revenue generation. You will be the strategic leader for the EDU vertical, working closely with marketing to shape our go-to-market strategy and with product to ensure our solutions continue to dominate the market. If you are a builder who is passionate about the education sector and has a proven track record of exceeding sales targets, this is the role for you. LOCATION: This person must be based on the East Coast of the USA and be looking to work remotely. Your manager will be based in London, and the leadership team has members based in California and London, making us a truly global company! You will be expected to travel to customers and prospect campuses across the USA, as well as attend and exhibit at industry events & trade shows. Likely being on the road 1-2 times per month. WHO YOU ARE: You have 5+ years of sales experience and a deep understanding of complex sales cycles. You have 2-3+ years of specific experience selling into the Higher Education market. You understand the unique challenges and opportunities within this vertical, and ideally carry forward existing relationships with potential buyers. We believe you are much more likely to succeed if you've sold directly to Admissions and/or Student Affairs teams. You are a revenue-driven leader. While direct management experience is not a strict prerequisite, you have a history of leading by example and motivating teams to hit ambitious targets. You might currently hold a title like Sales Manager, Head of EDU Sales, Director of University Partnerships, or you might be a senior Account Executive ready to take the next step. You are a strategic thinker who can analyze a portfolio, identify high-growth opportunities, and build a plan to capture them. You thrive in a role where you can "own your own business," taking full responsibility for the success and growth of your vertical. You have experience using Salesforce or another CRM to manage your pipeline and forecast accurately. Ideally you would have experience selling Software-as-a-Service (SaaS). WITHIN 1 MONTH, YOU'LL: Dive deep into our existing EDU customer portfolio to understand our strengths and identify the lowest-hanging fruit for immediate growth and getting us to our goals. Develop and present a strategic plan for the EDU vertical, outlining your key priorities, go-to-market approach, targets and any additional resources needed. Begin work partnering with our marketing team to build a robust event and demand generation plan tailored to the higher education market. WITHIN 6 MONTHS, YOU'LL: Build a significant pipeline of new business opportunities with Ideal Customer Profile (ICP) accounts. Show tangible results and growing traction from a formalized customer referral program. Be on track to meet or exceed your initial revenue targets. Be on the road, meeting our largest accounts and prospects face to face on campus and at events. WITHIN 12 MONTHS, YOU'LL: Have successfully achieved your ambitious annual revenue targets for both new business and customer expansion. Likely have proposed remodeled pricing and packaging to best serve our customers and maximize revenue for Guidebook. Have built a repeatable playbook for new and existing business sales and customer success processes. Be recognized as the go-to leader and expert for all things EDU at Guidebook, guiding the long-term strategy and growth of the vertical. PERKS: 100% paid benefits: medical, dental, and vision. Short term and long term disability. Unlimited vacation time. 401(k) program with matching benefit. Stock options. Awesome company culture and fun virtual hangouts. MacBook and accessories to make you comfortable working from home. Awesome annual company retreats. EQUAL OPPORTUNITY EMPLOYER: At Guidebook, we're committed to cultivating an inclusive work environment for everyone - and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume. COMPENSATION: The annual OTE (on-target earnings) range for this role, depending on relevant experience, is $140,000-175,000 (this includes a base salary and an annual variable paid quarterly).
    $140k-175k yearly 10d ago
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  • Account Manager

    Guidebook 3.9company rating

    Guidebook job in Raleigh, NC

    Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration and create an app in four easy steps with no technical skills required. Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn't stop there. Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today's fractured world. We are a driven team on a mission to elevate event experiences for everyone - and believe we can accomplish that while highly valuing balance, togetherness, and fun! ABOUT THE JOB: The Guidebook team is seeking a proven self-starting individual to join as an Account Manager to drive upsell/growth and net retention within our customer base and to take ownership of a high-potential book of business. This individual will work with a broad spectrum of strategic accounts, from corporate/small-to-medium businesses (SMBs) to higher education. This is a sales role focused on our existing clients. You will identify untapped revenue potential, navigate complex organizations to find new decision-makers, and aggressively drive upsell and cross-sell opportunities. You'll also ensure a seamless renewal process by effectively managing a portfolio of customers to limit dollar for dollar and logo churn. This position requires the ability to sell the value of Guidebook, foster meaningful relationships with customers, spot and pursue upsell opportunities, generate account growth through outbound prospecting, and negotiate. The right person for the role will take great satisfaction in seeing accounts use Guidebook successfully and grow their usage, and use their voice to contribute directly to the company's success. In addition, the ideal candidate possesses both a hunger and an acumen for strategic problem solving with clients. WITHIN 3 MONTHS, YOU'LL: Own the renewals and upsell process for a portfolio of customers in collaboration with the Customer Success and Sales teams. Learn innovative ways to leverage the Guidebook platform to solve an array of important business issues for customers. Close renewal business on a quarterly basis and develop and close new add-on sales, while meeting and exceeding your quota. Analyze usage metrics to understand how the customer is using Guidebook, including evaluating product adoption. WITHIN 6 MONTHS, YOU'LL: Drive your book of business to 100%+ NRR through proactive renewals and strategic expansion. Develop a foolproof, and easily shared success plan to ensure organizational adoption and expansion of our product. Build a pipeline of 3x your quarterly upsell quota by auditing your assigned book of business and identifying accounts with untapped potential. Begin working directly with your teammates to assess key team needs and work with your manager to bring those needs to life. Plan quarterly business reviews with clients to leverage Guidebook for broader business needs. Explore outbound techniques that increase Guidebook's impact across existing institutions - including email, calls, and event attendance. WITHIN 12 MONTHS, YOU'LL: Refine your priorities to focus energy towards the accounts with the highest growth potential - we want you to run your portfolio like your own business, because as a shareholder, it is! Demonstrate a track record of expanding Average Contract Value (ACV) by 20% across your territory. Identify and implement process improvements to scale the role. Work to make the rest of your team better because they should be making you better too! OTHER CHARACTERISTICS OF THE IDEAL CANDIDATE: Impeccable time management and multi-tasking skills. Strong communication skills and attention to detail, and ability to manage time to deploy a wide range of projects. Relentless prospector. You don't wait for renewals to talk to clients; you are constantly mapping the organization to find other departments that need Guidebook. Demonstrated problem-solving capability and desire to constantly improve our system. Confidence to host discovery, demos, goal shaping, and growth calls with customers. Actively pick up the phone to build relationships with clients, chase down signatures, and look for new opportunities. You are willing to try new things - with the ability to review what worked and did not work, and make changes and adjustments accordingly. Coachable, with a genuine curiosity about learning new things and staying ahead of market and industry trends. You have grit and the drive to be successful. We are a startup and need people who will take ownership to be successful in the role. You are a team player. Everyone needs to pull for each other, challenge each other, share best practices, and take on team projects to make the entire organization better. Ability to go to trade shows 2-3 times per year. PERKS: 100% paid benefits: medical, dental, and vision. Short term and long term disability. Unlimited vacation time. 401k program with matching benefit. Stock options. Awesome company culture and fun virtual hangouts. MacBook and accessories to make you comfortable working from home. Awesome annual company retreats. EQUAL OPPORTUNITY EMPLOYER: At Guidebook, we're committed to cultivating an inclusive work environment for everyone - and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume. COMPENSATION: The annual OTE (on-target earnings) range for this role, depending on relevant experience, is $65,000-85,000 (this includes a base salary and an annual variable paid quarterly).
    $65k-85k yearly 17d ago
  • Associate, Trust and Safety

    Zocdoc 4.6company rating

    Remote job

    Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc's most important asset is our people. As a Trust & Safety Associate, your mission is to promote patient and provider trust in the platform and protect the integrity of the marketplace by leading your team in detecting, reporting, and acting on abusive user behavior. As a member of this newly formalized function, you'll be tasked with executing on Trust & Safety tasks as well as helping build additional structured Trust & Safety workflows in order to keep pace with Zocdoc's rapidly growing and evolving marketplace. Zocdoc's Trust & Safety Operations function is at the nexus of our Community Standards, partnering with cross-functional teams such as Product, Data, Sales, Service, and Legal to execute on mitigating behavior and content that is out of line with the platform's standards. As a Trust & Safety Associate, you'll be responsible for the critical daily operations that determine how well Zocdoc's marketplace represents its standards. You'll enjoy this role if you are… Are a proactive operator who can bridge the gap between strategic policy and hands-on execution Are a curious problem-solver who enjoys diving into data to uncover trends and patterns Thrive in a fast-paced environment where you can identify issues and quickly communicate insights to the right stakeholders Are personally motivated by seeing your work make a tangible impact on the safety of our users and the integrity of our platform, even if your contributions aren't in the spotlight Are comfortable navigating varying levels of ambiguity and can stay focused on the task at hand Are confident in engaging in difficult conversations and decisions, especially in writing Are proud of the quality of your work, but don't take yourself too seriously Your day to day is… Applying Zocdoc's Community Standards to ensure our platform is a safe and respectful environment for all users Investigating complex cases and user concerns, leveraging data and analytical skills to reach well-reasoned decisions. This includes managing high-volume email correspondence and oral communication with both internal and external stakeholders Proactively identifying trends and emerging threats that could put Zocdoc or its users at risk, and escalating key insights to T&S leadership with urgency Providing feedback to T&S leadership and product teams to help improve policies, processes, and tools aimed at addressing bad actors and enhancing the user experience Partnering daily with cross-functional teams like Service, Sales, Product, Legal, and Marketing to execute on the T&S and company-wide mission You'll be successful in this role if you have… 1+ years of work experience in a hands-on Trust & Safety, operations, or service role with some customer-facing responsibilities Strong written communication skills, with the ability to clearly articulate complex policies and decisions to users via email A highly analytical and data-driven approach to problem-solving and decision-making Excellent critical thinking skills, with the ability to make sound, high-stakes decisions with real consequences. Empathy in all situations and resilience, with a deep understanding of user perspectives to navigate and resolve sensitive issues Resourcefulness and adaptability, with a proactive approach to solving ambiguous challenges and a commitment to operational excellence. Benefits: Flexible work environment Competitive PTO 100% paid employee health benefit options (including medical, dental, and vision) 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.Remote Base Salary Range$24.63-$28 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice
    $24.6-28 hourly Auto-Apply 2d ago
  • Senior Machine Learning Engineer

    Zocdoc 4.6company rating

    Remote job

    Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission We are looking for a Senior Machine Learning Engineer to join our Sponsored Results Team, one of our fastest-growing product areas! In this role, you will use your machine learning and engineering expertise to develop systems that enhance our products and facilitate improved healthcare experiences for patients and providers. As a Machine Learning Engineer, you will play a key role in building and optimizing new algorithms for our core Sponsored Results product. You'll collaborate with cross-functional teams, including Product, Analytics, and Sales, to ensure that our algorithms are fine-tuned for maximum client value and revenue growth. Healthcare providers face a challenging space to grow their business and use their resources effectively, with Zocdoc's Sponsored Results providing unparalleled value in this space. Your work will help drive performance improvements and expand Zocdoc's share of marketing spend in a way that improves patient outcomes and experiences. You'll enjoy this role if you are… Passionate about optimizing complex algorithms for business growth and working with a fantastic team Deeply interested in ML Platform initiatives like building the infrastructure, abstractions, and tools for other ML practitioners Also excited about working on hands-on model development (iterating on features, training runs, and evaluation to ship improved models) Excited by iterating on complex problems with high reward in a fast-paced environment Happy working in a highly collaborative environment, pairing closely with data scientists, backend engineers, sales, and product managers daily. Your day-to-day will include… Designing and building scalable ML infrastructure, including feature stores, data pipelines, and experiment tracking, to streamline the end-to-end model lifecycle and accelerate ML Engineer development Contributing to the development and optimization of Sponsored Results auction algorithms, focusing on improving patient and provider experiences, predictive accuracy, and efficient bid pricing Closely partnering with Sales and Product teams as a fellow business owner to ensure the SPO platform is performing optimally for clients Brainstorming with an amazing team and rapidly shipping new features and scalable code to millions of users Making a meaningful impact as you own and release features that will impact patients, doctors, and team members alike Mentoring peers, with the notion that helping others means learning and growing yourself You'll be successful in this role if you have… 4+ years of experience building, deploying, and maintaining production ML systems at scale Demonstrated ability to design ML platforms or shared infrastructure Strong background in building scalable algorithms and systems, with a focus on performance and reliability Experience working with predictive models or auction mechanics, especially in the context of digital marketing or ads Proven ability to mentor engineers, helping them grow while delivering solutions aligned with revenue and business outcomes Good understanding of ML concepts and techniques. Experience with training models for production release is a big plus. Experience with languages and tools like Python, Scala, and machine learning frameworks Driven, curious, and continuously seeking to improve products or learn new skills and technologies 5+ years of experience in professional software development A Computer Science or related degree (preferred) Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$208,600-$279,600 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice
    $208.6k-279.6k yearly Auto-Apply 2d ago
  • Staff Software Engineer, Data Infrastructure

    Zocdoc 4.6company rating

    Remote job

    Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission: As a Staff Software Engineer (Data Infrastructure), you'll lead the design and development of the software that underpins our data platform: ingestion frameworks, execution services, orchestration, metadata, data governance, and developer experience. Your focus is building APIs, libraries, and services that make data producers/consumers effective, while optimizing reliability, performance, and spend on AWS. You'll enjoy this role if you are… A builder of platforms and frameworks (not just point pipelines). Comfortable with distributed systems abstractions (compute scheduling, storage layout, back‑pressure, retries, idempotency). Excited by lakehouse tech and modern data contracts, and you want to create self‑service for hundreds of use cases. Your day to day is… Design and ship platform services for ingestion, transformation, orchestration, and metadata (e.g., service‑backed interfaces for Dagster/Airflow, lineage, quality, and data contracts). Build execution & scheduling capabilities for Spark/SQL jobs (queuing, prioritization, retries, resource isolation on EMR/EKS/Databricks), focusing on throughput and developer experience. Implement lakehouse features (Delta/Iceberg): schema evolution, partitioning, compaction, vacuum, snapshotting, ACID guarantees, and table‑format governance Optimize Snowflake and other warehouses: cost controls, query profiling/pruning, workload isolation, RBAC; expose safe self‑service patterns. Deliver SDKs, CLIs, and templates that standardize how teams build reliable data products; enable CI/CD for data and contract testing. Work across AWS (S3, EMR/EKS, Glue/Athena, Lambda, Kinesis/MSK) with IaC (Terraform) and strong observability (Datadog/CloudWatch). You'll be successful in this role if you have… 8+ years building backend/platform software with Python/Scala/Java and strong SQL; proven track record designing distributed systems. Deep experience with Spark (Databricks or EMR/EKS) and AWS data services; solid grasp of scheduler/executor behavior and performance tradeoffs. Hands‑on data warehouse optimization (Snowflake ideal; others welcome). Experience building platform APIs/SDKs that other engineers adopt; excellent collaboration and technical leadership. Bonus if you have… Experience at petabyte‑scale data platforms, distributed big data compute, or lakehouse engines (Delta/Iceberg). Familiarity with metadata/governance tech (Unity Catalog, Collibra, Lake Formation). Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$179,444-$270,750 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice
    $179.4k-270.8k yearly Auto-Apply 2d ago
  • Strategic Sales Representative (Inbound)

    Houzz 4.8company rating

    Remote job

    About the Role To be eligible for this position, you must be a permanent resident in one of the following states: AZ, CA, FL, GA, MD, MI, MO, NE, NJ, NC, OH, OK, PA, SC, TN, TX, UT, or VA. Our Strategic Sales Representatives partner with home remodel industry professionals to help grow their businesses through software solutions on Houzz.com. Do you thrive in a fast-paced and competitive yet team-oriented environment? Do you love turning feedback into progress and continually being challenged? If the answer is yes, then Houzz is your next home.What You'll Do Sales and Area Ownership: Educate prospective customers on how Houzz's software accelerates growth, improves efficiency, and supports long-term business success. Manage the full sales cycle: prospect, qualify, conduct discovery calls, deliver product demos, and close deals. Proactively generate outbound leads and build strong relationships with potential customers. Apply consultative selling techniques to understand customer needs and position Houzz as a strategic solution. Partner with SMB and mid-market businesses to assess fit and drive value. Consistently meet or exceed monthly sales targets by acquiring new customers. Use market research, competitive insights, and outreach strategies to uncover new business opportunities. Maintain and grow a personal book of business in the home design and construction industry. Streamline the sales process by independently approving discounts and structuring deals. Leadership and Sales Strategy: Work with Marketing & Product teams to execute sales strategies, enhance messaging, and improve business operations. Provide feedback to leadership on sales tools, messaging, and processes to improve team performance. Implement management policies, operating practices, and mentor fellow sales reps, providing guidance and feedback on successful sales strategies Formulate and participate in A/B tests & roundtables. Adapt to evolving priorities and shape policies that contribute to the team's success. Local Market Expertise: Attend and participate in trade shows, networking events, and occasional travel for in-person meetings and demos in your relevant market. Act as a local market expert for professionals in your market, selling and meeting in person where relevant. Support marketing campaigns with the Field Marketing team in your market. At a Minimum, We'd Like You to Have At least 1.5 to 3 years of relevant full-cycle sales experience Outbound cold-calling experience Have the desire and commitment to do what it takes to be successful in sales Have a positive outlook and a strong ability to take responsibility for their successes and failures Have proven consultative selling and closing skills Have a sharp focus on your goals and a belief that their daily, weekly and monthly activities will help achieve them Manage a pipeline of primarily outbound prospects (about 80%) as well as inbound leads to identify, engage, and develop relationships with potential buyers Are a continuous learner who is proactive in uncovering their skill gaps and proactive in strengthening skill level Focus on selling software is preferred. A multi-approach to out-bounding methods to draw in new business Ideally, You'll Also Have Direct industry experience working with clients in the Home Remodeling/Design/Renovation industry Have at least 2-3 years of experience working in a territory and targeted accounts Have at least 2-3 years of experience working with self-sourced, outbound leads Have at least 2-3 years of majority net new closing experience (SaaS experience is a plus) Grit and Resilience - You're goal-oriented and optimistic when working through new challenges Coachability - You thrive in environments focused on development, all while welcoming feedback for continuous improvement Communication - You are a confident communicator who possesses strong written and verbal skills Adaptability - You learn quickly and embrace change in fast-paced environments Tech savvy - You're a go-to tech whiz who enjoys mastering new tools and technologies Team player - you enjoy working within a team environment to achieve shared goals Compensation, Benefits and Perks This role offers an annual base salary plus variable pay based on business metrics and individual performance. This role has an annual salary of $60,000. The estimated on-target earning (OTE) is $142,440 annually based on hours worked and overall performance against metrics. We also offer competitive benefits that support you and your family as part of your total rewards package at Houzz. This position is eligible for an equity award of 3,547 Restricted Stock Units (RSUs) that will vest over four years with a one-year cliff. Benefits and perks include:- Paid Time Off (PTO)- Home internet stipend- Medical, dental, and vision benefits- Maternity/paternity leave program- Employee Assistance Program (EAP)- Professional Development Reimbursement Program- 401(k) retirement savings plans (Pre-Tax and Roth)- Flexible Spending Accounts (FSA) - Medical & Dependent Care- Health Savings Account (HSA) with company contribution - Healthy at Houzz program Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation. We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers' efforts to be themselves and share their lives at work. If you would like assistance or an accommodation due to a disability, please email us at accommodations@houzz.com. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process. Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans__________________ Be Who You Are and Do What You Love at Houzz About HouzzWhen founders Adi and Alon remodeled their home, they were frustrated by the lack of resources and inspiration to help them articulate a vision and select the right pro to make it a reality. So they built Houzz. Houzz is now the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. Houzz Pro (houzz.com/pro) provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably. Our Mission and Core ValuesWe're proud to say there's no one quite like us. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry. Our mission-driven culture is rooted in our core values, and we're all here for one purpose: make the home remodeling and design process more fun and productive for everyone. Our MissionTo create the best experience for home renovation and design. Our Core Values We're a Community We put our community of Houzzers, industry professionals and homeowners first. We approach our work with care, humility and respect. We deliver value to our community through our products and services. We Build the Future We are visionaries who challenge the status quo. We are creative, innovative and curious. We embrace change and different ideas to drive our industry forward. We Make Things Happen We are solution-seekers and self-starters. We listen, move fast and empower our teams to deliver extraordinary results and products. We play to win. By applying for a job with us, you acknowledge and agree to the terms of our Job Applicant Privacy Notice. #LI-Remote
    $60k-142.4k yearly Auto-Apply 13d ago
  • Sr Manager, Professional Services

    Stack Overflow 4.2company rating

    Remote job

    Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. Role Overview Stack Overflow is expanding its Professional Services function to meet growing enterprise demand. We need a builder to scale a high-margin business line that drives customer retention, expansion, and strategic partnership positioning. This is a rare chance to architect a services organization inside an iconic developer brand at a pivotal moment. As the Senior Manager, you'll lead a Community Delivery team (already in place) and Forward Deployed Engineering team (yet to be hired). You will build the operational foundation, delivery playbooks, and commercial engine that scales from seven figures to eight. What you'll do Delivery Operations & Team Leadership (60%) Run the weekly and monthly operating rhythm across Community Services (Launch, Management, Monitoring) and Technical Services (MCP integrations, API implementations, custom prompt engineering). Set utilization targets, conduct quality reviews, and ensure on-time, on-budget delivery while maintaining the margins that make Professional Services economically viable. Directly manage the Lead Community Delivery Manager (CDM) and the Forward Deployed Engineering (FDE) team. As volume grows, make the case for additional headcount, define roles, and build the bench. Coach on delivery methodology, customer communication, and commercial awareness. Scoping, Service Development & GTM Alignment (40%) Lead the evolution of the services portfolio in partnership with Solutions Consulting leadership. Work directly with customers and Sales Engineering to scope engagements, translating customer problems into SOWs that protect margin while remaining sellable. Expect significant field time during sales cycles. This role writes the SOWs, not just the templates, and also delivers C-suite level presentations and success roadmaps. Build the enablement materials (deal qualification criteria, pricing guidance, renewal playbooks) that help Sales and Customer Success sell services confidently. Track revenue, utilization, and margin weekly; flag variance early and recommend adjustments. Near-term priorities include codifying additional fixed-scope Technical Services offerings and piloting the next wave of Agentic AI services. What you'll bring Six to ten years in professional services, customer success, or consulting delivery roles within B2B SaaS, with at least three to six years managing individual contributors or leads. Demonstrated experience launching or significantly iterating service offerings, you've built playbooks, and optimized for sales and delivery effectiveness. Hands-on scoping experience and executive presence; you've sat across from customers, qualified requirements, written SOWs, and presented success roadmaps to the C-Suite. Financial literacy to build utilization models, understand margin dynamics, and read a services P&L. Executive communication skills; you'll join C-level QBRs and need to hold the room. Experience in developer tools, knowledge management, or platform/API products where the buyer is technical. Background in environments where services had to prove ROI to justify existence (PE-backed, high-growth SaaS, or turnaround situations). Familiarity with MCP, RAG architectures, or enterprise AI deployment. You don't need to code, but you need technical credibility. The On-Target Earnings for a highly qualified candidate is up to $220k #LI-KS1 #LI-Remote What you'll get in return: Competitive Base Salary Generous paid vacation Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days Equity for all employees at all levels Industry-leading health benefits that are applicable per country of residence for all our full-time employees Company-paid Life Insurance Home Internet stipend Professional allocation for your growth and development One-time allowance to assist with your home office setup Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.
    $220k yearly Auto-Apply 6d ago
  • Strategic Account Executive, Teams

    Stack Overflow 4.2company rating

    Remote job

    Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. Summary: We are seeking a talented Account Executive to drive and own opportunity development and revenue generation across key Strategic accounts (10,000+ employees) supporting our Stack Internal solution. Stack Internal is the homebase for mission-critical knowledge sharing and collaboration, enabling our customers to find the information they need to stay on track, meet launch deadlines, and drive innovation. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You are motivated, driven by challenge and personal achievement. You have a presence that is fired up with enthusiasm and passion for what you do. It's how you move, it's how you approach another person, it's your handshake, and you stand and face the person. Your energy can make or break the sales call. You understand how to create demand, compelling the customer to consider a solution that may never have been under consideration. You effectively adapt to situations and overcome objections, build rapport, stay calm under pressure, and empathize with the customer. What you'll do: Prospect, qualify and develop a robust sales pipeline. Utilize strong hunting mentality to win net new Strategic Accounts. Drive revenue by prospecting and building pipeline while building strong personal relationships with potential clients. Close new business consistently at or above quota level. Develop and execute on a strategic plan for the territory and create reliable forecasts. Become known as a thought leader on our Teams product. Contribute to our sales playbooks and our product roadmap. What we expect from you: 5+ years overall SaaS sales experience with successful track record supporting Strategic clients (10,000+ employees) 5+ years experience selling enterprise technology in a fast-paced and competitive market. ● A consultative, relationship-driven sales philosophy and an innate desire to help clients. Demonstrated long-term success and upward mobility in previous roles. Excellent interpersonal and communications skills (written and verbal) with the ability to develop and maintain strong working relationships both internally and externally (including C-level). Self-starter with the ability to work in a fast-paced, dynamic environment. High-energy levels paired with curiosity, an agile mindset, and a strong desire to learn business in a dynamic company. Excellent organizational, planning and implementation skills. High attention to detail and a high degree of accuracy. Passionate about the Stack Overflow story and our global connection to developers and ways that we can help them learn, share and level up. #LI-KS1 #LI-remote What you'll get in return: Competitive Base Salary Generous paid vacation Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days Equity for all employees at all levels Industry-leading health benefits that are applicable per country of residence for all our full-time employees Company-paid Life Insurance Home Internet stipend Professional allocation for your growth and development One-time allowance to assist with your home office setup Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.
    $87k-151k yearly est. Auto-Apply 1d ago
  • Director, Ad Operations

    Stack Overflow 4.2company rating

    Remote job

    Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. Stack Overflow is seeking a Director of Ad Operations to lead and mature the operational engine behind our advertising business. This leader will oversee a multi-disciplinary team, including Ad Ops Specialists, a Yield Manager, and an Ads Engineering Associate, responsible for ensuring our direct and programmatic channels deliver high-quality, high-performing experiences for our advertisers and users. This role will sit on the Ads Customer Success leadership team and will be a critical partner in shaping how we package, deliver, measure and scale advertising across Stack Overflow. You will own the systems, processes and technical foundation that power our ads business while collaborating deeply with Product, Engineering, Customer Success, Revenue Operations, Finance, Legal and Data Science. The ideal candidate brings strong expertise in programmatic monetization, publisher ad tech stacks, yield optimization and operational strategy. You're equally comfortable overseeing trafficking excellence as you are driving experimentation, evaluating new partners and influencing the evolution of our ad products. What You'll Do Lead, mentor and develop a multi-disciplinary Ad Ops team (Specialists, Yield Manager, Ads Engineering Associate) while fostering operational rigor, experimentation and cross-functional collaboration. Own end-to-end ad tech stack and evaluate new partners and technologies that enhance delivery, measurement, targeting, reporting and workflow efficiency. Oversee inventory strategy and forecasting across all placements and formats to ensure optimal utilization across direct and programmatic channels (PG, PD, PMP, Open Auction). Drive yield strategy in partnership with the Yield Manager, optimizing pricing, demand mix, auction dynamics and revenue quality. Identify and influence new ad types, audience segments, packaging and inventory configurations that improve performance and support revenue growth. Partner with Product and Engineering to influence the roadmap and support technical implementation of new features, placements and optimizations. Collaborate with Data Science to guide forecasting, audience strategy, insights development and performance modeling. Support scalable go-to-market and customer delivery processes in partnership with Customer Success, Sales, Marketing, RevOps and Finance. Monitor performance, pacing, discrepancies and delivery health and proactively recommend experiments, workflow improvements and system enhancements. Oversee reporting and operational frameworks to ensure accurate delivery, best-in-class campaign management and visibility into performance, sell-through and supply/demand dynamics. What You Need to Have 7+ years of experience in digital advertising, predominantly on the publisher side, with 4+ years leading Ad Ops or Ad Tech teams. Deep expertise in programmatic monetization, deal structures (PG, PD, PMP, Open Auction), SSP/Exchange integrations and yield strategy. Strong understanding of publisher ad tech stacks, including trafficking, ad serving, measurement, reporting and data activation. Hands-on familiarity with tools such as Google Ad Manager, SSPs (e.g., Magnite, PubMatic, Index), measurement tools (MOAT, IAS) and workflow/sales systems (Salesforce, AdBook). Proven experience partnering with Product, Engineering and Revenue organizations to influence and execute technical ad initiatives. Strong analytical skills with the ability to translate data into insights, forecasts and recommendations. Demonstrated success building scalable processes, documentation and operational systems. Excellent communication skills with ability to collaborate with both technical and non-technical stakeholders. Thrives in a fast-paced, evolving environment and can lead teams through change. #LI-Remote #LI-KS1 The base salary for the position is up to $178k + annual bonus + stock options + generous benefits! What you'll get in return: Competitive Base Salary Generous paid vacation Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days Equity for all employees at all levels Industry-leading health benefits that are applicable per country of residence for all our full-time employees Company-paid Life Insurance Home Internet stipend Professional allocation for your growth and development One-time allowance to assist with your home office setup Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.
    $178k yearly Auto-Apply 2d ago
  • Senior Backend Engineer (DevOps)

    Guidebook 3.9company rating

    Guidebook job in Raleigh, NC

    Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration and create an app in four easy steps with no technical skills required. Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn't stop there. Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today's fractured world. We are a driven team on a mission to elevate event experiences for everyone - and believe we can accomplish that while highly valuing balance, togetherness, and fun! ABOUT THE JOB: We are hiring a Senior Backend Engineer to work primarily on our internal systems and applications, with occasional contributions to product features. This role is highly backend-focused and centers around Python, Django, Postgres, and AWS, with an emphasis on security, reliability, and operational excellence. You will play a key role in designing, implementing, and maintaining backend services and internal tooling that powers our business. This includes writing production-grade Python code, designing database schemas and migrations, managing cloud infrastructure, and supporting CI/CD pipelines and deployments. In addition to backend development, this role includes light-to-moderate AWS DevOps responsibilities. You will help manage deployments, improve CI/CD pipelines, and iterate on cloud infrastructure as needed. While this is not a pure DevOps role, the ideal candidate is comfortable wearing that hat part-time and understands how backend systems behave in production. Security is a core expectation for this role. You should be familiar with OWASP Top 10 vulnerabilities and mitigations, and comfortable building systems that move toward SOC 2 / ISO 27001 readiness. You will also be expected to write observable code, implementing logging, tracing, and monitoring to support rapid incident response. This role offers significant ownership, autonomy, and influence over backend architecture and operational practices. RESPONSIBILITIES: Design, implement, and maintain backend services in Python / Django / Postgres. Support internal systems and operational tooling. Occasionally contribute to product-facing backend features. Write and maintain CI/CD pipelines. Manage deployments and environments within AWS. Support containerized (ECS/EKS) and/or serverless workloads. Collaborate on infrastructure design and improvements. Build systems with security-first principles. Participate in security reviews and incident response. Improve system reliability and incident response workflow. MINIMUM QUALIFICATIONS: 5+ years of professional backend engineering experience. 1+ years production experience managing AWS environments and infrastructure. Strong experience building and debugging backend systems in Python and Django. Familiar with PostgreSQL. Experience designing and maintaining CI/CD pipelines. Solid understanding of backend security best practices (OWASP Top 10). Can work independently and own systems end to end. Strong written and verbal communication skills. Must be comfortable working within Pacific Time (PST/PDT) office hours. PREFERRED QUALIFICATIONS: Proficient in Python and Django. Strong understanding of scalable backend architecture and distributed system design. Built and operated production workloads using ECS, EKS, or AWS Lambda. Designed and managed infrastructure using Terraform, CloudFormation, or CDK. Implemented and maintained observability solutions such as Datadog. Developed and supported ETL pipelines using tools like EMR and Glue. Set up and maintained CI/CD pipelines using tools like GitHub Actions and Fastlane. Understanding of SOC 2 / ISO 27001 readiness and audit requirements. Exposure to Google Cloud Platform environments. WITHIN 3 MONTHS YOU WILL: Onboard into backend services, internal systems, and AWS environments. Learn existing Python codebases, Postgres schemas, and deployment workflows. Review CI/CD pipelines, security posture, and observability setup. Take ownership of a small set of initial bugs and fixes to become familiar with the systems. WITHIN 6 MONTHS YOU WILL: Own backend services and internal systems more independently. Continue delivering backend features and fixes in Python. Address high-priority security or observability gaps. Begin upgrading systems to latest supported versions, including AWS clusters and Lambda functions. Collaborate with the team on infrastructure improvements. WITHIN 12 MONTHS YOU WILL: Take ownership of key backend systems or internal platforms. Help define or evolve backend architecture and infrastructure. Improve observability, security posture, and operational readiness. Support larger initiatives (internal or product-facing) as needed. Contribute to long-term backend and infrastructure roadmap. ABOUT YOU: 5+ years of experience working as a backend developer. 1+ years production experience managing AWS environments and infrastructure. A strong communicator, who can clearly explain technical concepts and tradeoffs to teammates and stakeholders. Values shared ownership, and works effectively across engineering, product, and QA. Pragmatic and able to balance ideal solutions with real-world constraints, timelines, and risk. A strong sense of responsibility for systems from design through long-term maintenance. Willing to guide, support, and elevate other engineers while remaining open to feedback and mentorship from peers. Brings a low-ego mindset and contributes to a respectful, inclusive team environment. A continual learner who adjusts to change, and operates autonomously when needed. Comfortable working primarily within Pacific Time (PST/PDT) business hours. PERKS 100% paid benefits: medical, dental, and vision. Short term and long term disability. Unlimited vacation time. 401k program with matching benefits. Stock options. A company culture built on balance, community, and shared success. MacBook and accessories for comfortable remote work. Awesome annual retreats. EQUAL OPPORTUNITY EMPLOYER: At Guidebook, we're committed to cultivating an inclusive work environment for everyone - and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. COMPENSATION: A competitive salary of $120,000-160,000, depending on relevant experience.
    $120k-160k yearly 2d ago
  • Senior Manager, Brand and Industry Content

    Houzz 4.8company rating

    Remote job

    NOTE: To be considered for this role, we ask that you please enter a short explanation of how your expertise aligns with this role in the 'Additional Information' section of the application. About the Role Houzz is looking for a Sr. Manager, Brand and Industry Content, to build and lead Houzz Pro's content program. This is a high-impact role where you'll own the content engine end-to-end - from developing thought leadership that elevates our brand, to creating assets that drive demand, to enabling sales with the right tools.What You'll Do Develop and execute a content strategy aligned with our business goals, ICPs, and buyer journey. Own the editorial calendar and ensure timely production of high-quality content across formats: blogs, guides, case studies, videos, webinars, and more. Write, edit copy, and update popular content on the site to improve utility and freshness. Own the product roadmap for our CMS, partnering with engineering stakeholders to create new article page features (e.g. interactive charts, sign up forms, etc.) that integrate with our sales and marketing funnels. Collaborate with product marketing, demand generation, sales, and customer marketing to create assets that support campaigns, launches, and customer stories. Partner with integrated marketing and the SEO and Social teams to drive distribution across owned, earned, and paid channels - optimizing for SEO, discoverability, and engagement. Establish scalable content processes, managing in-house creators, freelancers, community experts and others as needed. Define and report on KPIs (e.g., pipeline influence, traffic, engagement, conversions) to demonstrate ROI and continuously optimize. Build and maintain a consistent brand voice and messaging framework across all content touchpoints. At a Minimum, We'd Like You to Have 12+ years of content marketing experience, ideally in B2B SaaS. Strong writing, editing, and storytelling skills with a portfolio that shows range and impact. Familiarity working with a headless CMS: experience working with headless CMS page layouts, optimizing slice/lego tags and other information hierarchy, and setting up slices for international site use. Proven ability to develop and scale a content strategy that drives measurable business outcomes. Experience collaborating with product marketing, demand gen, and sales teams. Deep expertise in SEO, content distribution, and performance analytics. Track record of managing editorial calendars, freelancers, and content budgets. Comfortable operating in a fast-paced, high-growth environment with both strategic and hands-on execution. Ideally, You'll Also Have Experience with creating content for the construction industry. High-growth startup experience. Compensation, Benefits and Perks This role has an annual starting salary range of $115,000 - $135,000. In addition to salary, you're eligible for competitive benefits that support you and your family as part of your total rewards package at Houzz. Also, depending on the role, you could be eligible for an equity award. Actual compensation is influenced by a wide array of factors, including, but not limited to, skills, experience, and specific work location. Benefits and perks include:- Flexible Paid Time Off (PTO)- Home internet stipend- Medical, dental, and vision benefits- Maternity/paternity leave program- Employee Assistance Program (EAP)- Professional Development Reimbursement Program- 401(k) retirement savings plans (Pre-Tax and Roth)- Flexible Spending Accounts (FSA) - Medical & Dependent Care- Health Savings Account (HSA) with company contribution - Healthy at Houzz program Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation. We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers' efforts to be themselves and share their lives at work. If you would like assistance or an accommodation due to a disability, please email us at accommodations@houzz.com. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process. Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans__________________ Be Who You Are and Do What You Love at Houzz About HouzzWhen founders Adi and Alon remodeled their home, they were frustrated by the lack of resources and inspiration to help them articulate a vision and select the right pro to make it a reality. So they built Houzz. Houzz is now the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. Houzz Pro (houzz.com/pro) provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably. Our Mission and Core ValuesWe're proud to say there's no one quite like us. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry. Our mission-driven culture is rooted in our core values, and we're all here for one purpose: make the home remodeling and design process more fun and productive for everyone. Our MissionTo create the best experience for home renovation and design. Our Core Values We're a Community We put our community of Houzzers, industry professionals and homeowners first. We approach our work with care, humility and respect. We deliver value to our community through our products and services. We Build the Future We are visionaries who challenge the status quo. We are creative, innovative and curious. We embrace change and different ideas to drive our industry forward. We Make Things Happen We are solution-seekers and self-starters. We listen, move fast and empower our teams to deliver extraordinary results and products. We play to win. By applying for a job with us, you acknowledge and agree to the terms of our Job Applicant Privacy Notice. *Roles listing ‘Remote - US' as a location are not currently available in the following states: Alaska, Hawaii, Louisiana and Montana. #LI-Remote
    $115k-135k yearly Auto-Apply 44d ago
  • Staff Software Engineer, Marketplace Growth

    Zocdoc 4.6company rating

    Remote job

    Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission As a Staff Software Engineer on the Marketplace Growth team at Zocdoc, you'll transform ideas into reality by rapidly prototyping, iterating, and delivering high-impact experiences that help patients discover and access care. You'll take ownership of the systems that power Zocdoc's user acquisition and engagement, ensuring our top-of-funnel experiences are stable, scalable, and high-performing. This includes driving the evolution of our SEO infrastructure, which powers thousands of patient-facing pages; iterating on provider profile and practice page designs to create seamless, trustworthy experiences; and building AI-driven systems that introduce new, intelligent ways for users to learn about Zocdoc. You'll collaborate closely with Design, Product, and Marketing counterparts to align on strategy, deliver measurable impact, and continuously refine how patients connect with healthcare providers-all while fostering a culture of technical excellence, mentorship, and innovation that keeps Zocdoc at the forefront of healthcare technology. To ensure fair consideration, candidates should apply to only one Staff Software Engineer role at Zocdoc. Please avoid submitting multiple applications, as we will review your profile for the most relevant opportunity. You'll enjoy this role if you are… Driven by the opportunity to impact healthcare positively, our mission is to create a seamless, efficient, and deeply human experience Product-driven with a relentless focus on user needs Passionate about engineering excellence, with a strong focus on promoting best practices in code quality, testing, and long-term maintainability across teams and the organization Demonstrates strong ownership of their technical domain and invests in mentoring others by sharing knowledge and best practices across teams Your day to day is… Leading the technical direction of Zocdoc's acquisition platform, enhancing system stability and user experience. Guiding technical discussions, ensuring decisions are scalable and dependable, and aligning infrastructure with the team's broader mission Building scalable APIs and microservices that power frictionless data access and informed patient decision-making Collaborating with design counterparts to iterate on user experiences and improve the overall customer journey Proactively engaging with product counterparts to align on vision, strategy, and execution, ensuring projects stay on track and deliver business value Mentoring engineers and driving team excellence through coding standards, automation, and continuous improvement Leading bold innovation initiatives centered on AI, leveraging emerging data sources and cutting-edge architectures to position Zocdoc as a leader in healthcare technology You'll be successful in this role if you have… Owned and evolved complex, user-facing platforms end-to-end, balancing rapid delivery with long-term technical vision to ensure scalable, maintainable, and impactful experiences Designed and built performant systems with search engine optimization (SEO) and page speed as top priorities, ensuring fast, reliable, and discoverable patient experiences at scale Architected full-stack solutions spanning backend APIs, AWS-based infrastructure, and React systems that are modular, reusable, and leveraged across teams Integrated with third-party data sources and content management systems, such as Contentful, to deliver dynamic, flexible, and content-rich user experiences Leveraged large language model (LLM) systems to transform raw user data into actionable insights, powering intelligent and personalized features Driven engineering excellence through best-in-class practices in testing, CI/CD, observability, and system performance optimization Mentored and collaborated across distributed teams, promoting strong technical foundations, clear communication, and an inclusive, innovative engineering culture Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$180,000-$265,000 USDZocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.Remote Base Salary Range$180,000-$265,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice
    $180k-265k yearly Auto-Apply 2d ago
  • Strategic Sales Manager

    Houzz 4.8company rating

    Remote job

    About the Role As a Strategic Sales Manager within our New Business department, you will lead a team of high-performing Account Executives (AEs) focused on driving new customer acquisition. You'll be responsible for hitting monthly team targets, developing individual contributors through hands-on coaching, and fostering a culture of performance, integrity, learning, and winning. This role is critical to the success of our growing sales org and offers the opportunity to shape both people and process at a high-impact level.What You'll Do Lead and coach a team of Account Executives to exceed monthly and quarterly sales goals Recruit, hire, and onboard top AE talent and supporting team members Provide daily coaching, strategic development plans, and real-time call feedback to drive individual growth Conduct weekly 1:1s and pipeline reviews to ensure focus, alignment, and performance Build and sustain a high-performance culture rooted in accountability, development, and results Contribute to and lead team initiatives including training, onboarding, contests, and trade shows Participate in AE Huddles, sales leadership meetings, and onboarding sessions Analyze sales data to surface trends and identify opportunities for team improvement Serve as a culture ambassador, championing Houzz's values across your team and the organization This role requires regular local travel (up to 50%) At a Minimum, We'd Like You to Have 3+ years of experience in a Sales Manager or equivalent leadership role Proven track record of leading high-performing teams and consistently hitting and exceeding targets Demonstrated success ramping new hires and promoting team members through career stages Experience driving strategic initiatives and managing through change Strong coaching capabilities with high emotional intelligence and motivational leadership style Deep understanding of structured sales processes, including pipeline management, sales stages, and accurate forecasting Ideally, You'll Also Have Experience in SaaS or digital marketing sales environments Proficiency with CRM platforms (e.g., Salesforce) and sales reporting tools Analytical mindset with the ability to make data-informed decisions Passion for empowering small businesses and supporting entrepreneurs Thrives in fast-paced, evolving environments and leads teams confidently through change Compensation, Benefits and Perks This role offers an annual base salary plus variable pay based on business metrics and performance. This role has an annual starting salary range of $110,000 - $140,000 with On Target Earnings of $170,000 - $200,000. We also offer competitive benefits that support you and your family as part of your total rewards package at Houzz. Benefits and perks include:- Flexible Paid Time Off (PTO)- Home internet stipend- Medical, dental, and vision benefits- Maternity/paternity leave program- Employee Assistance Program (EAP)- Professional Development Reimbursement Program- 401(k) retirement savings plans (Pre-Tax and Roth)- Flexible Spending Accounts (FSA) - Medical & Dependent Care- Health Savings Account (HSA) with company contribution - Healthy at Houzz program Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation. We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers' efforts to be themselves and share their lives at work. If you would like assistance or an accommodation due to a disability, please email us at accommodations@houzz.com. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process. Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans__________________ Be Who You Are and Do What You Love at Houzz About HouzzWhen founders Adi and Alon remodeled their home, they were frustrated by the lack of resources and inspiration to help them articulate a vision and select the right pro to make it a reality. So they built Houzz. Houzz is now the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. Houzz Pro (houzz.com/pro) provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably. Our Mission and Core ValuesWe're proud to say there's no one quite like us. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry. Our mission-driven culture is rooted in our core values, and we're all here for one purpose: make the home remodeling and design process more fun and productive for everyone. Our MissionTo create the best experience for home renovation and design. Our Core Values We're a Community We put our community of Houzzers, industry professionals and homeowners first. We approach our work with care, humility and respect. We deliver value to our community through our products and services. We Build the Future We are visionaries who challenge the status quo. We are creative, innovative and curious. We embrace change and different ideas to drive our industry forward. We Make Things Happen We are solution-seekers and self-starters. We listen, move fast and empower our teams to deliver extraordinary results and products. We play to win. By applying for a job with us, you acknowledge and agree to the terms of our Job Applicant Privacy Notice. *Roles listing ‘Remote - US' as a location are not currently available in the following states: Alaska, Hawaii, Louisiana and Montana. #LI-Remote
    $170k-200k yearly Auto-Apply 60d+ ago
  • Sales Development Representative

    Guidebook 3.9company rating

    Guidebook job in Raleigh, NC

    Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration and create an app in four easy steps with no technical skills required. Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn't stop there. Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today's fractured world. We are a driven team on a mission to elevate event experiences for everyone - and believe we can accomplish that while highly valuing balance, togetherness, and fun! ABOUT THE JOB: The Guidebook team is seeking a self-starting Sales Development Representative, who will have the freedom to be creative with one super-important goal: creating new business opportunities. Based in the United States, with your manager based in London, you will be able to contribute and work closely with a truly global team. Every opportunity you create that turns into a client will be a huge win, celebrated by our sales and marketing teams. You are a driven, hard working, and resilient hunter who is excited to generate opportunities for our sales team by sharing our story with potential clients. You are the heartbeat of the team-the pace at which you work determines the pace of our entire business. You manage the very start of the sales process and are driven not just to meet, but to exceed your goals. You will be compensated on the number of qualified opportunities you generate, as well as the dollar amount of new sales that are closed because of accounts you bring in. LOCATION: This role would be a great fit for anyone based on the East Coast of the United States. Your manager will be based in London, and the executive team has members based in California and London, making us a truly global company! We are determined to find the absolute best candidate for this role, and have adapted our business to hire flexibly. WITHIN 3 MONTHS, YOU'LL: Work alongside our global New Business team to find qualified sales targets - and get them interested enough in the possibility of creating a mobile app to agree to meet with our sales team. Look in creative places for new leads, devise effective ways of capturing their attention, and consult with them to determine whether it makes sense for them to consider Guidebook's solutions. Manage tasks and follow ups from outbound sequences, including calling cold and warm leads as part of our strategic outbound plan, and confidently communicating the problems we can solve for them. Use social selling techniques to improve the chances of being seen and heard. Understand the different types of Ideal Client Profiles that Guidebook targets and how to construct strategies for outbound around each ICP. WITHIN 6 MONTHS, YOU'LL: Hit your goals consistently-for both qualified meetings held and sales accepted opportunities. Share best practices and trends with the sales and marketing teams to help identify relevant case studies and creative solutions to close new business. Take ownership of your own outbound campaigns, identifying potential targets that would be a good fit for Guidebook and creating a pipeline of opportunities. Be flexible and agile with your outbound campaigns, working to devise campaigns around trends that we see in the market and that you experience first hand from interacting with prospects. WITHIN 12 MONTHS, YOU'LL: Identify, suggest and implement process improvements to scale the role. Work alongside your manager on a variety of projects and create documentation and processes that can impact the whole business. Have the opportunity to attend trade shows and owned events to meet prospects face to face and qualify potential opportunities. Be contributing to the success of your teammates and the business as a whole. At Guidebook we have a culture of helping to better one another - you will be a key part in contributing to your teammates success, as they will yours. OTHER CHARACTERISTICS OF THE IDEAL CANDIDATE: Experience in sales development/lead generation. Or, a background in a heavily customer facing role that encompasses dealing with queries and phone calls. Resilient and not afraid of making phone calls as this role has a focus on phone outreach. Guidebook has invested in cutting-edge tools to make this as easy as possible, allowing you to spend more time finding the right prospects and actually speaking to them, and less time doing the manual work. You are customer focused and consultative. At Guidebook we approach outbound sales differently, with a focus on finding and solving customer problems with our leading solution. You have no fear of failure or rejection and are willing to try new things - with the ability to review what worked and did not work, and make changes and adjustments accordingly. You are a social butterfly. You enjoy speaking with people and getting them to open up. You are able and open to traveling and attending trade shows on Guidebook's behalf to showcase our latest products and features, and to connect with prospects in person. Guidebook typically attends 8 to 15 trade shows each year, and travel to these is divided among the team depending on availability. Coachable, with a genuine curiosity about learning new things and staying ahead of market and industry trends. Able to challenge people's perspectives and create a compelling story for customers to rally around. You have grit and the drive to be successful. We are a startup and need people who will take ownership to be successful in the role. You're prepared to go the extra mile when necessary (though Guidebook strongly promotes a healthy work/life balance). You are a team player. Everyone needs to pull for each other, challenge each other, share best practices, and take on team projects to make the entire organization better. Bonus points if you have experience using a parallel dialer to make sales calls. PERKS: 100% paid benefits: medical, dental, and vision. Short term and long term disability. Unlimited vacation time. 401k program with matching benefit. Stock options. Awesome company culture and fun virtual hangouts. MacBook and accessories to make you comfortable working from home. Awesome annual company retreats. EQUAL OPPORTUNITY EMPLOYER: At Guidebook, we're committed to cultivating an inclusive work environment for everyone - and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. COMPENSATION: The annual OTE (on-target earnings) range for this role, depending on relevant experience, is $50,000-$60,000 (this includes a base salary and an uncapped variable component) If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume.
    $50k-60k yearly 10d ago
  • Senior Backend Engineer (DevOps)

    Guidebook 3.9company rating

    Guidebook job in Raleigh, NC

    Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration and create an app in four easy steps with no technical skills required. Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn't stop there. Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today's fractured world. We are a driven team on a mission to elevate event experiences for everyone - and believe we can accomplish that while highly valuing balance, togetherness, and fun! ABOUT THE JOB: We are hiring a Senior Backend Engineer to work primarily on our internal systems and applications, with occasional contributions to product features. This role is highly backend-focused and centers around Python, Django, Postgres, and AWS, with an emphasis on security, reliability, and operational excellence. You will play a key role in designing, implementing, and maintaining backend services and internal tooling that powers our business. This includes writing production-grade Python code, designing database schemas and migrations, managing cloud infrastructure, and supporting CI/CD pipelines and deployments. In addition to backend development, this role includes light-to-moderate AWS DevOps responsibilities. You will help manage deployments, improve CI/CD pipelines, and iterate on cloud infrastructure as needed. While this is not a pure DevOps role, the ideal candidate is comfortable wearing that hat part-time and understands how backend systems behave in production. Security is a core expectation for this role. You should be familiar with OWASP Top 10 vulnerabilities and mitigations, and comfortable building systems that move toward SOC 2 / ISO 27001 readiness. You will also be expected to write observable code, implementing logging, tracing, and monitoring to support rapid incident response. This role offers significant ownership, autonomy, and influence over backend architecture and operational practices. RESPONSIBILITIES: Design, implement, and maintain backend services in Python / Django / Postgres. Support internal systems and operational tooling. Occasionally contribute to product-facing backend features. Write and maintain CI/CD pipelines. Manage deployments and environments within AWS. Support containerized (ECS/EKS) and/or serverless workloads. Collaborate on infrastructure design and improvements. Build systems with security-first principles. Participate in security reviews and incident response. Improve system reliability and incident response workflow. MINIMUM QUALIFICATIONS: 5+ years of professional backend engineering experience. 1+ years production experience managing AWS environments and infrastructure. Strong experience building and debugging backend systems in Python and Django. Familiar with PostgreSQL. Experience designing and maintaining CI/CD pipelines. Solid understanding of backend security best practices (OWASP Top 10). Can work independently and own systems end to end. Strong written and verbal communication skills. Must be comfortable working within Pacific Time (PST/PDT) office hours. PREFERRED QUALIFICATIONS: Proficient in Python and Django. Strong understanding of scalable backend architecture and distributed system design. Built and operated production workloads using ECS, EKS, or AWS Lambda. Designed and managed infrastructure using Terraform, CloudFormation, or CDK. Implemented and maintained observability solutions such as Datadog. Developed and supported ETL pipelines using tools like EMR and Glue. Set up and maintained CI/CD pipelines using tools like GitHub Actions and Fastlane. Understanding of SOC 2 / ISO 27001 readiness and audit requirements. Exposure to Google Cloud Platform environments. WITHIN 3 MONTHS YOU WILL: Onboard into backend services, internal systems, and AWS environments. Learn existing Python codebases, Postgres schemas, and deployment workflows. Review CI/CD pipelines, security posture, and observability setup. Take ownership of a small set of initial bugs and fixes to become familiar with the systems. WITHIN 6 MONTHS YOU WILL: Own backend services and internal systems more independently. Continue delivering backend features and fixes in Python. Address high-priority security or observability gaps. Begin upgrading systems to latest supported versions, including AWS clusters and Lambda functions. Collaborate with the team on infrastructure improvements. WITHIN 12 MONTHS YOU WILL: Take ownership of key backend systems or internal platforms. Help define or evolve backend architecture and infrastructure. Improve observability, security posture, and operational readiness. Support larger initiatives (internal or product-facing) as needed. Contribute to long-term backend and infrastructure roadmap. ABOUT YOU: 5+ years of experience working as a backend developer. 1+ years production experience managing AWS environments and infrastructure. A strong communicator, who can clearly explain technical concepts and tradeoffs to teammates and stakeholders. Values shared ownership, and works effectively across engineering, product, and QA. Pragmatic and able to balance ideal solutions with real-world constraints, timelines, and risk. A strong sense of responsibility for systems from design through long-term maintenance. Willing to guide, support, and elevate other engineers while remaining open to feedback and mentorship from peers. Brings a low-ego mindset and contributes to a respectful, inclusive team environment. A continual learner who adjusts to change, and operates autonomously when needed. Comfortable working primarily within Pacific Time (PST/PDT) business hours. PERKS 100% paid benefits: medical, dental, and vision. Short term and long term disability. Unlimited vacation time. 401k program with matching benefits. Stock options. A company culture built on balance, community, and shared success. MacBook and accessories for comfortable remote work. Awesome annual retreats. EQUAL OPPORTUNITY EMPLOYER: At Guidebook, we're committed to cultivating an inclusive work environment for everyone - and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. COMPENSATION: A competitive salary of $120,000-160,000, depending on relevant experience.
    $120k-160k yearly 2d ago
  • Enterprise Field Marketing Manager

    Stack Overflow 4.2company rating

    Remote job

    Every developer has a tab open on Stack Overflow. We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge. Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success. We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook. We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany. About you: We are looking for an Enterprise Field Marketing Manager with robust experience planning and organizing field events for companies in the enterprise tech sector. This role will require you to have a strong understanding of how to connect and engage with senior tech leaders in large enterprise organizations as well as how to create memorable experiences that drive demand for our products and services. You are results oriented and should have a thorough understanding of Field Marketing's critical role in driving pipeline and revenue growth and feel comfortable measuring and reporting on pipeline contribution, ROI, and performance insights. You also have strong interpersonal skills for building strong working relationships with our partners in Sales and can act as both a strategic business partner and trusted subject matter expert. What you'll do: Full ownership of our field marketing strategy Lead the planning and execution of field marketing activities for our enterprise SaaS product, Stack Internal. This includes: White glove experiences, such as executive leadership retreats, round table dinners, and networking mixers Sponsored events and tradeshows Virtual webinars, roundtables, and AMAs Manage the operational and logistical aspects of events including project plans, budget management, data analysis, and vendor management Act as a strategic business partner and trusted subject matter expert for stakeholders in Sales Lead cross-functional working teams with stakeholders in Sales and Marketing to execute on event plans What we expect to see: 8+ years of B2B marketing experience 5+ years of field marketing experience selling tech into enterprise organizations Deep experience in executive-level engagement Experience establishing an annual event strategy that ties directly to business objectives Strong analytical capabilities with experience reporting pipeline contribution, ROI, and performance insights Proven experience in project management and leading cross-functional working teams Strong interpersonal skills as well as written and oral communication skills. Ability and willingness to travel across the U.S., and occasionally Europe, for event coordination and support The base salary for this role will be up to $120k base + annual bonus and benefits. #LI-KS1 #LI-Remote What you'll get in return: Competitive Base Salary Generous paid vacation Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days Equity for all employees at all levels Industry-leading health benefits that are applicable per country of residence for all our full-time employees Company-paid Life Insurance Home Internet stipend Professional allocation for your growth and development One-time allowance to assist with your home office setup Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.
    $120k yearly Auto-Apply 17d ago
  • Staff Software Engineer, Provider Performance

    Zocdoc 4.6company rating

    Remote job

    Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission As a Staff Software Engineer on the Provider Performance team, you will be the technical anchor for building our next-generation provider analytics and performance platform. You'll lead the architecture and development of systems that provide actionable insights and customizable reporting to thousands of healthcare practices. This role is critical to transforming our provider dashboard from a simple reporting tool into an indispensable platform for performance optimization , directly impacting provider trust, engagement , and their ability to maximize their ROI on Zocdoc. You'll enjoy this role if you… Lead the technical design and architecture of a unified provider analytics platform, consolidating data from disparate sources like Marketplace, Sponsored Results (SPO), and Zo. Develop and launch new, complex provider-facing features such as organization-level access , advanced data segmentation. Collaborate with Product, Design, and Analytics to build and test dynamic, data-driven recommendations that help providers improve their performance. Drive technical strategy and improvements for data accuracy and reliability, including investing in our booking attribution system. Architect scalable front-end and back-end frameworks to support new metrics, including appointment outcomes, availability insights, and search funnels. Mentor and provide technical guidance to other engineers on the Provider Performance team, Partner with cross-functional teams to build and update critical tooling, such as flexible spend management systems. You'll be successful in this role if you… Have spent 7+ years shaping robust, high-performance backend services and APIs that power real-world user experiences at massive scale-ideally in environments where data reliability is everything Experience working with large language models (LLMs), prompt engineering, or AI-powered conversational interfaces, in production environments Have a fundamental understanding of building and scaling data-intensive analytics platforms, including both back-end services and front-end visualization. Bring a strategic mindset, fusing immediate wins with a big-picture roadmap that drives meaningful transformation for your organization Lead by example, steering teams toward best-in-class testing, deployment, and observability practices that amplify output and quality Have superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success. Have Humility. You believe in treating all people with dignity and respect, regardless of title or tenure. BENEFITS Flexible work environment Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.Remote Base Salary Range$180,000-$264,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice
    $180k-264k yearly Auto-Apply 2d ago
  • Brand Partner (Temporary)

    Houzz 4.8company rating

    Remote job

    About the Role Houzz's brand advertising sales team is responsible for monetizing Houzz's consumer and trade audiences through advertising and sponsored content sales. Brand Partners work with companies in the home decor and home improvement space to ensure they understand the value of advertising on Houzz and to persuade them to do so. As one of only a handful of salespeople on this team, each brand partner manages a territory or account list and is responsible for generating advertising revenue that meets or exceeds an annual quota. This is a 1-year temporary full-time position.What You'll Do Manage a territory and sales quota, particularly focused on brands in home related categories Develop account and territory strategies for long-term revenue growth Own prospecting and lead generation, cold outreach to brands, setting up meetings, pitching the benefits of advertising on Houzz, negotiating deals, and closing sales Act as a business specialist on behalf of your clients - strategically developing digital and mixed media solutions to suit their objective Establish and foster relationships with clients by conducting a high volume of face-to-face calls Prioritize and lead to ensure proper account management both internally and externally Establish oneself as a thought leader within the home category and evangelize Houzz's unique positioning within the marketplace Ability to stay ahead of the curve on marketplace trends relating to their clients as well as the digital industry At a Minimum, We'd Like You to Have Sales professional with an entrepreneurial spirit who thrives in an unstructured, goal-oriented environment 3+ years of advertising sales experience with proven track record; experience working with home category partners is a plus Cultivate and leverage deep client relationships Full knowledge of the digital space - native, content, sponsorships, social, and custom Have a strong desire to win and grow as digital ad sales professional Exceptional communication and organizational skills Well-developed presentation skills Ability to manage multiple account challenges at once BS/BA degree, or equivalent training and experience Must be extremely detail oriented Fluent in Microsoft Word, Excel and PowerPoint; familiar with CRM systems like HubSpot, Salesforce, etc. Ability to travel when required; anywhere from 10% to 25% of the time Be located US time zone Ideally, You'll Also Have Experience working with home category brands Ad agency experience Programmatic sales experience Or a degree in marketing, advertising, or business Compensation, Benefits and Perks This role offers an annual base salary plus variable pay based on business metrics and individual performance. This role has an annual starting salary range of $62,500 - $75,000, with On Target Earnings of $150,000. We also offer competitive benefits that support you and your family as part of your total rewards package at Houzz. Benefits and perks include:- Paid Time Off (PTO) - Home internet stipend - Medical benefits after 45 days - Healthy at Houzz program Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation. We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers' efforts to be themselves and share their lives at work. If you would like assistance or an accommodation due to a disability, please email us at accommodations@houzz.com. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process. Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans__________________ Be Who You Are and Do What You Love at Houzz About HouzzWhen founders Adi and Alon remodeled their home, they were frustrated by the lack of resources and inspiration to help them articulate a vision and select the right pro to make it a reality. So they built Houzz. Houzz is now the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. Houzz Pro (houzz.com/pro) provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably. Our Mission and Core ValuesWe're proud to say there's no one quite like us. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry. Our mission-driven culture is rooted in our core values, and we're all here for one purpose: make the home remodeling and design process more fun and productive for everyone. Our MissionTo create the best experience for home renovation and design. Our Core Values We're a Community We put our community of Houzzers, industry professionals and homeowners first. We approach our work with care, humility and respect. We deliver value to our community through our products and services. We Build the Future We are visionaries who challenge the status quo. We are creative, innovative and curious. We embrace change and different ideas to drive our industry forward. We Make Things Happen We are solution-seekers and self-starters. We listen, move fast and empower our teams to deliver extraordinary results and products. We play to win. By applying for a job with us, you acknowledge and agree to the terms of our Job Applicant Privacy Notice. *Roles listing ‘Remote - US' as a location are not currently available in the following states: Alaska, Hawaii, Louisiana and Montana. #LI-Remote
    $62.5k-75k yearly Auto-Apply 60d+ ago
  • Staff Software Engineer, Provider Interoperability

    Zocdoc 4.6company rating

    Remote job

    Our Mission Healthcare should work for patients, but it doesn't. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc's mission is to give power to the patient. To do that, we've built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We're 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission You're about to set the stage for a data revolution in healthcare. While most of the industry trudges behind modern standards, we refuse to settle for the status quo. As a Staff Software Engineer on Zocdoc's Interoperability team, you'll be at the forefront of a bold new era-reinventing how healthcare data moves across an entire sector that's been hungry for change. You'll own a high-impact technical roadmap, building a scalable, best-in-class platform that unifies patients, providers, and health systems. And by pushing boundaries every step of the way-from API design to AI-driven breakthroughs-you'll help Zocdoc outrun internal expectations and outpace the broader market, demonstrating that true interoperability can be every bit as accessible, efficient, and innovative as any cutting-edge tech solution. To ensure fair consideration, candidates should apply to only one Staff Software Engineer role at Zocdoc. Please avoid submitting multiple applications, as we will review your profile for the most relevant opportunity. You'll enjoy this role if you… Are fired up about launching healthcare tech into the future-whether it's crafting thoughtful APIs or unleashing AI-driven breakthroughs Light up at the idea of building a platform that powers an entire ecosystem: internal teams, external partners, and millions of patients Thrive on scrappiness, turning “no” into “how?” and finding creative ways to modernize even the most outdated systems Bring a laser-focused product mindset, always searching for new ways to elevate data sharing, tracking, and usage for real patient impact Live for mentorship, eager to nurture engineering talent, champion best practices, and foster a culture of continuous growth Relish rewriting norms, determined to help Zocdoc redefine healthcare interoperability and blaze a new trail for industry innovation Your day to day is… Charting the technical course that cements Zocdoc as the leader in healthcare data exchange-drafting technical roadmaps, setting technical priorities, and driving visionary initiatives Collaborating across product, analytics, and engineering to spot the next wave of platform capabilities, launch breakthrough services, and tap into entirely new product frontiers Building large-scale APIs and microservices, creating frictionless data flows that truly empower both patients and providers to access care and information in real time Mentoring fellow engineers, supercharging team throughput through robust coding standards, automated workflows, and a culture that embraces continuous improvement Spearheading bold innovation, whether it's adopting generative AI, exploring emerging data sources, or pioneering architectural strategies that keep Zocdoc ahead of the pack in healthcare tech You'll be successful in this role if you… Have spent 7+ years shaping robust, high-performance backend services and APIs that power real-world user experiences at massive scale-ideally in environments where data reliability is everything Have owned complex, user-facing platforms, balancing near-term deliveries with a long-range, strategic vision that keeps your solutions relevant and forward-thinking Bring a strategic mindset, fusing immediate wins with a big-picture roadmap that drives meaningful transformation for your organization Lead by example, steering teams toward best-in-class testing, deployment, and observability practices that amplify output and quality Communicate brilliantly, diving deep into technical details with engineers yet delivering clear, compelling platform solutions to non-technical audiences Thrive on problem-solving, especially when it involves healthcare's unique integration hurdles, and you're always exploring frontiers that push what's possible Have familiarity with healthcare data standards (e.g., FHIR, HL7), alongside an eagerness to challenge traditional healthcare interoperability patterns BENEFITS Flexible work environment Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate's experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.Remote Base Salary Range$180,000-$265,000 USD About us Zocdoc is the country's leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc's Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world's leading investors, and we believe we're still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We're an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice
    $180k-265k yearly Auto-Apply 2d ago
  • Account Manager

    Guidebook 3.9company rating

    Guidebook job in Myrtle Point, OR or remote

    Guidebook is a simple yet powerful event management software that lets you promote your event, manage registration and create an app in four easy steps with no technical skills required. Thousands of organizations across the globe use Guidebook to create mobile applications for events, university campus open houses, venue guides, onboarding for associations, corporate training, and so much more. These apps help people stay organized, connect with their peers, and access more information - but it doesn't stop there. Our mission is to support the people who bring people together - event organizers. Events have never felt more important in building connections and helping shape and change minds in today's fractured world. We are a driven team on a mission to elevate event experiences for everyone - and believe we can accomplish that while highly valuing balance, togetherness, and fun! ABOUT THE JOB: The Guidebook team is seeking a proven self-starting individual to join as an Account Manager to drive upsell/growth and net retention within our customer base and to take ownership of a high-potential book of business. This individual will work with a broad spectrum of strategic accounts, from corporate/small-to-medium businesses (SMBs) to higher education. This is a sales role focused on our existing clients. You will identify untapped revenue potential, navigate complex organizations to find new decision-makers, and aggressively drive upsell and cross-sell opportunities. You'll also ensure a seamless renewal process by effectively managing a portfolio of customers to limit dollar for dollar and logo churn. This position requires the ability to sell the value of Guidebook, foster meaningful relationships with customers, spot and pursue upsell opportunities, generate account growth through outbound prospecting, and negotiate. The right person for the role will take great satisfaction in seeing accounts use Guidebook successfully and grow their usage, and use their voice to contribute directly to the company's success. In addition, the ideal candidate possesses both a hunger and an acumen for strategic problem solving with clients. WITHIN 3 MONTHS, YOU'LL: * Own the renewals and upsell process for a portfolio of customers in collaboration with the Customer Success and Sales teams. * Learn innovative ways to leverage the Guidebook platform to solve an array of important business issues for customers. * Close renewal business on a quarterly basis and develop and close new add-on sales, while meeting and exceeding your quota. * Analyze usage metrics to understand how the customer is using Guidebook, including evaluating product adoption. WITHIN 6 MONTHS, YOU'LL: * Drive your book of business to 100%+ NRR through proactive renewals and strategic expansion. * Develop a foolproof, and easily shared success plan to ensure organizational adoption and expansion of our product. * Build a pipeline of 3x your quarterly upsell quota by auditing your assigned book of business and identifying accounts with untapped potential. * Begin working directly with your teammates to assess key team needs and work with your manager to bring those needs to life. * Plan quarterly business reviews with clients to leverage Guidebook for broader business needs. * Explore outbound techniques that increase Guidebook's impact across existing institutions - including email, calls, and event attendance. WITHIN 12 MONTHS, YOU'LL: * Refine your priorities to focus energy towards the accounts with the highest growth potential - we want you to run your portfolio like your own business, because as a shareholder, it is! * Demonstrate a track record of expanding Average Contract Value (ACV) by 20% across your territory. * Identify and implement process improvements to scale the role. * Work to make the rest of your team better because they should be making you better too! OTHER CHARACTERISTICS OF THE IDEAL CANDIDATE: * Impeccable time management and multi-tasking skills. * Strong communication skills and attention to detail, and ability to manage time to deploy a wide range of projects. * Relentless prospector. You don't wait for renewals to talk to clients; you are constantly mapping the organization to find other departments that need Guidebook. * Demonstrated problem-solving capability and desire to constantly improve our system. * Confidence to host discovery, demos, goal shaping, and growth calls with customers. * Actively pick up the phone to build relationships with clients, chase down signatures, and look for new opportunities. * You are willing to try new things - with the ability to review what worked and did not work, and make changes and adjustments accordingly. * Coachable, with a genuine curiosity about learning new things and staying ahead of market and industry trends. * You have grit and the drive to be successful. We are a startup and need people who will take ownership to be successful in the role. * You are a team player. Everyone needs to pull for each other, challenge each other, share best practices, and take on team projects to make the entire organization better. * Ability to go to trade shows 2-3 times per year. PERKS: * 100% paid benefits: medical, dental, and vision. * Short term and long term disability. * Unlimited vacation time. * 401k program with matching benefit. * Stock options. * Awesome company culture and fun virtual hangouts. * MacBook and accessories to make you comfortable working from home. * Awesome annual company retreats. EQUAL OPPORTUNITY EMPLOYER: At Guidebook, we're committed to cultivating an inclusive work environment for everyone - and we know that's best achieved, in part, with a diverse workforce. We're working on increasing diversity across the company. If you're looking to join a team that is smart, highly motivated, and also values work/life balance, we can't wait to hear how you can add to our growing culture! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. If you want to help our team do amazing things, then we want to hear from you! Please send us a cover letter and resume. COMPENSATION: The annual OTE (on-target earnings) range for this role, depending on relevant experience, is $65,000-85,000 (this includes a base salary and an annual variable paid quarterly).
    $65k-85k yearly 17d ago

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