Account Representative jobs at Guidehouse

Scion Staffing has been engaged to conduct a search for a Billing and Coding Specialist for an established clinic in Rochester, NY. This position is 100% onsite at the clinic's Rochester office. This Billing & Coding Specialist position supports daily billing operations for a high-volume clinic, handling claims, insurance follow-up, and coding for routine and interventional procedures. The role is ideal for someone with strong billing, denial management, and revenue cycle experience seeking long-term stability. This is a direct hire opportunity. PERKS: Competitive compensation at $30-$34/hr Hands-on training and mentorship in interventional psychiatry billing All equipment provided onsite Collaborative and inclusive clinic culture Long-term conversion opportunity with room to grow RESPONSIBILITIES: Process claims, manage insurance follow-up, and resolve denials Code and submit claims for psychiatric and interventional procedures Assist with backlog cleanup and recurring billing issue resolution Monitor cash flow trends and escalate problem areas Coordinate with clinicians on documentation, copays, and authorizations Maintain accurate records in EHR and clearinghouse platforms QUALIFICATIONS: Experience with medical billing, coding, or RCM workflows Knowledge of insurance portals and denial management practices Strong attention to detail, accuracy, and problem-solving Ability to manage high-volume billing with steady, reliable execution Comfortable learning systems such as Jane App, ClaimMD, and clearinghouses COMPENSATION AND BENEFITS: This role offers $30-$34/hr, depending on experience level. Benefits are available and may include health, dental, vision, 401(k), sick time, and additional offerings based on eligibility. ABOUT OUR SEARCH FIRM: Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online. Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. *Benefits:* * *Competitive Salary:* Starting pay of $18.00/hr., plus incentives. * *Training:* Paid training provided to ensure you have the skills needed for success. * *Comprehensive Benefits Package:* Includes 401K, medical, dental, vision, and life insurance. * *Cell Phone Benefits:* $25/month per line for unlimited phone, text, and data. * *Referral for Life Program™:* Earn a residual bonus every pay period. * *Engaging Work Environment:* Enjoy luncheons, contests, and other incentive programs. * *Career Growth:* Opportunities for advancement within the company. * *Equal Opportunity Employer:* We are committed to diversity and inclusion in the workplace. *Key Responsibilities:* * *Customer Assistance:* Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. * *Problem Solving:* Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. * *Service Coordination:* Coordinate with service providers to ensure timely assistance to the customer. * *Follow-Up:* Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. * *Documentation:* Maintain accurate records of all customer interactions and services provided. *Qualifications:* * *Customer Service Skills:* Proven ability to provide patient, empathetic, and effective customer service. * *Communication:* Strong interpersonal skills and the ability to build rapport with customers during stressful situations. * *Shift Flexibility:* Availability to all shifts, including overnight shifts, weekends and holidays. * *Experience:* At least 1 year of customer service experience in a single role. * *Education:* High School Diploma or GED. * *Background Check:* Must pass a background screening. * *Typing Skills:* Minimum typing speed of 25 WPM. * *Assessments:* Candidates must pass onsite assessments with a score above 80% prior to interviewing. * *Note:* This position is *100% on-site*. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Epic Professional Billing Analyst (W-2 only, no 3rd parties, no C2C, no visas) Start: ASAP Length: Perm/FTE Bill Rate: $89K - 110K Onsite/Remote: Hybrid 50% onsite (needs to be onsite 5 out of 10 working days 50% of pay cycle) Job Scope/Summary: This position is responsible for administration and support related to our Client's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Requirements · Epic Resolute PB Cert · Strong knowledge for Rev Cycle as a whole Preferred: 3-5 years Epic Resolute Billing IT build experience

🔔 Hiring: Customer Care Support Technician I (Hybrid) We're hiring a Customer Care Support Technician I for a leading telecom services provider. Hybrid: Tue-Thu onsite | Mon & Fri WFH 💰 Pay $18.50 - $21.00/hr (W2 + benefits) 💼 Role Contract with extension / conversion potential 🔧 Responsibilities Tier 1 support for voice and basic network issues Handle customer calls, tickets, and service requests Perform MACD activities (moves/adds/changes) Aim for first-call resolution and high customer satisfaction ✅ Requirements 1+ year technical, telecom, or IT support experience Knowledge of VoIP / IP Telephony / SIP preferred Strong communication and customer service skills Able to work hybrid (on-site Tue-Thu) 📩 Interested? Apply now or message Sameera from 3iPeople with your resume.

Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

LHH Recruitment Solutions is working with a healthcare client in Central Long Island to fill a SUPERVISOR OF PHYSICIAN BILLING FOLLOW UP position. Ideal candidates have 5 years of physician billing follow up experience in a fast paced environment. The role is on-site 5 days/week. Compensation includes a full benefits package including health, dental and vision insurance. Annual compensation will range from $65-$80K. Education: High School Diploma or GED - College Preferred 3 years of Supervisory Experience Skills: Maintains current industry knowledge including HIPAA regulations. Proficiency in EPIC. Full knowledge of ICD9/10 and CPT coding. Knowledge of NYS Third Party Regulations. Expertise in credit and collection practices. CPC, CCS or CCSP REQUIRED ***Must be authorized to work in the U.S. without employer sponsorship.*** If you or someone in your network fit this profile and would like to apply for this position, please submit your application alongside your resume using the link in this posting. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance #LHH / #JobOpening / #HiringNow / #NowHiring / #Hiring / #WorkWithUs / #JobAlert / #JobSearch / #JobVacancy / #CareerOpportunity / #HotJobs / #JoinOurTeam / #JobSeekers / #CareerGoals / #JobHunt / #HealthcareJobs / #NewYorkJobs / #USJobs

Job Title: Patient Account Representative Compensation: $16-$18/hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits while on contract. About the Opportunity: Addison Group is seeking Patient Account Representatives for a contract-to-hire opportunity with a growing healthcare organization. This role is ideal for individuals with strong customer service skills and a passion for helping patients navigate billing and insurance questions. Key Responsibilities: · Handle inbound and outbound calls from patients across various specialties · Process payments and set up payment plans · Assist with return mail and provider inquiries · Set up text reminders and manage patient communications · Maintain professionalism and empathy while managing 25-50 calls per day Qualifications: · Experience in a call center or medical front desk setting · Familiarity with Explanation of Benefits (EOBs) · Experience taking payments and working with patients · Must have experience with ECW (eClinicalWorks) · Strong communication skills and adaptability · Growth mindset and willingness to learn Perks: · Addison Group benefits while on contract · Family-oriented team culture · Supportive leadership and mission-driven environment · Opportunity to grow within a respected healthcare organization Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Schedule: Monday-Friday | 8:00 AM - 4:30 PM Growing pain clinic seeking a Bilingual Medical Billing & Collections Representative to support back-end revenue cycle operations. This is a great entry-level opportunity for candidates with medical billing, collections, or insurance follow-up experience who are seeking long-term growth in a smaller, hands-on environment. Responsibilities Follow up on open claims including commercial, workers' compensation, personal injury, and Medicare/Medicaid Contact insurance payers, patients, and attorneys to resolve outstanding balances Perform claim follow-up via internal billing system and phone Enter charges, submit paper claims, and track claim status Write appeal letters independently (no templates) Document all account activity accurately Participate in hands-on, on-site training Required Qualifications Bilingual in Spanish and English (proficiency will be tested) 1-2 years of experience in medical billing, collections, charge entry, payment posting, or insurance follow-up Knowledge of medical insurance (commercial, government, workers' comp) Strong written and verbal communication skills Computer savvy and detail-oriented

Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.

Our client, a fashion wholesale showroom, is seeking a Assistant Account Executive to join their team on a temp basis. Responsibilities: Handle general administration of all wholesale accounts & new business Own wholesale orders (special and stock) for all accounts from entry to invoicing Coordinate with Shipping and Fulfillment to ensure all wholesale orders are sent expeditiously Work closely with production team to ensure timely deliveries and evaluate any issues that may impact orders Analyze sales numbers and stock levels to ensure profitable business for each account Schedule and lead market appointments Work with Marketing on wholesale specific marketing collateral and proposals Respond to additional requests from Retailers Assist in training sessions for wholesale accounts Assist with trunk show and showroom preparation and attendance where needed Ensure trunk inventory is accurate to prevent any loss prevention Learn, possess, and present product knowledge as it pertains to pricing, availability, and options Qualifications: 2+ years of experience in wholesale / showroom Excellent communication skills Experience working directly with wholesale accounts Skilled with Excel & Joor Please submit your resume for consideration. You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

💰 42K-52K/yr + $7,500 Sign-On Bonus + Quarterly bonus incentives 🎉 Daily Lunch Catering & Flexible Start Times (as early as 6 AM! post training) 🛡️ Comprehensive Benefits including medical, dental, vision, life insurance, disability, legal services, pet insurance & more. 📍Monday to Friday | Tempe, AZ 85288 (onsite) We're looking for a Revenue Cycle Specialist who will be focusing on credit balance resolution to join a dynamic team where accuracy and urgency matter. What You'll Do Research credit balance accounts and determine proper balances. Review contractual and allowable adjustments. Prepare refund packets and follow up with payers and patients. Reconcile accounts down to the true balance. Communicate with insurance companies and patients to ensure proper resolution. What We're Looking For A minimum of 3+ years of recent experience in healthcare (medical billing/collections) Strong background in payment posting and account reconciliation High school diploma/GED Proficiency in Excel and general PC skills Ability to work under strict deadlines with a high sense of urgency Familiarity with GE Centricity (training provided) Ideal Candidate Profile Organized, deadline-driven, and proactive Skilled at multitasking and prioritizing under pressure Comfortable identifying true credits vs. adjustment errors Medical Billing & Collections Expertise - Deep understanding of healthcare billing processes, payer rules, and refund workflows. Payment Posting & Account Reconciliation - Ability to identify true credits vs. adjustment errors and reconcile accounts accurately. Excel Proficiency - Skilled in PivotTables, VLOOKUP, and data validation for reporting and analysis. Data Analysis - Ability to interpret EOBs, ERAs, and CARC/RARC codes for accurate posting and adjustments. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** Equal Opportunity Employer/Veterans/Disabled The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Employment Type: Direct Hire Salary Range: $42K - $64K Monthly Bonus: Up to $250 based on performance metrics Work Hours: Must be flexible to work 1st, 2nd, or 3rd shift as required On-Call: Rotational weekend on-call duties (every 5th weekend) Location: Rock Hill, SC 29732 (100% onsite) Wheeler Staffing Partners is seeking a Patient Access Supervisor to oversee the emergency department registration team in Rock Hill, SC. This position requires hands-on leadership, flexibility to cover all shifts, and strong experience managing a 24/7 hospital team. The Patient Access Supervisor will be responsible for guiding, mentoring, and training patient access staff while ensuring efficient operations and adherence to policies. Key Responsibilities Team Leadership & Support: Provide daily training, guidance, and mentorship to new and existing patient access staff. Operational Management: Assist in planning and managing patient registration processes, including Admitting, Centralized Scheduling, and the Emergency Department. Customer Service: Maintain high levels of patient satisfaction by addressing and resolving escalated issues. Policy & Compliance: Enforce departmental policies and procedures, ensuring compliance with hospital and corporate guidelines. Performance Monitoring: Track and report key performance metrics, including financial clearance and registration efficiency. Patient Access Functions: Perform registration tasks as needed, ensuring smooth daily operations. Shift Flexibility & On-Call Rotation: Participate in a rotating leadership schedule, covering late shifts (10 AM - 7 PM or 11 AM - 8 PM) and taking calls for two emergency departments. Supervisory Responsibilities Oversee a team of 25 direct reports in the ER registration department. Work alongside leadership to maintain a collaborative, "all hands on deck" culture. Qualifications Education: High School Diploma or equivalent (Required) Associate or Bachelor's degree in Business, Accounting, Medical Administration, or related field (Preferred) Experience: 4+ years of experience in a medical facility, health insurance, or related field (Required) 5+ years in Patient Access (Preferred) 2+ years in a supervisory or lead role (Preferred) Experience working in a hospital environment and managing a 24/7 team (Required) Skills & Competencies: Strong leadership and organizational skills Ability to multitask in a fast-paced healthcare setting Knowledge of Revenue Cycle Management and regulatory compliance Proficiency in healthcare information systems and patient registration software Excellent communication and problem-solving skills Apply Today! This is an excellent opportunity for a motivated healthcare professional looking to advance in hospital operations. If you're flexible, adaptable, and experienced in patient access supervision, we want to hear from you!

The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience. Key Responsibilities Greet and assist patients and visitors in a courteous and professional manner Answer incoming calls and direct inquiries to the appropriate department or team member Respond to patient billing questions, explain statements, and provide basic account information Accept and process patient payments; provide receipts and documentation as needed Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes Log and track patient inquiries, correspondence, and documentation in accordance with office procedures Collaborate with billing, clinical, and administrative staff to resolve patient account issues Maintain confidentiality of patient information in compliance with HIPAA and institutional policies Ensure desk and waiting area remain clean, organized, and professional Qualifications Education & Experience: High school diploma or GED required 1-2 years of experience in a healthcare, medical, dental, or customer service setting Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred Background in both dental and medical billing environments strongly preferred Skills & Competencies: Strong interpersonal and verbal communication skills Professional demeanor and commitment to providing excellent customer service Ability to manage multiple tasks and prioritize in a busy environment Proficient in Microsoft Office and comfortable working with databases and digital records Detail-oriented with strong problem-solving and organizational abilities Knowledge of HIPAA and patient confidentiality requirements

We are seeking an Collections and Deductions Analyst. This role is responsible for researching and reconciling customer disputes, payments, credits, invoices, and contracts to reflect the proper status and balance of the customer's account receivable and ensure payment recovery on invalid short payments/claims. Disputes are researched utilizing SAP, Customer and third-party websites and external and internal departments. Position handles significant high volumes which requires fast decision making and a self-starter requiring minimal supervision. Analyze historical customer payments and disputes to derive issues, trends and root cause analysis using multiple systems and customer supplied information. PRIMARY DUTIES AND RESPONSIBILITIES: Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity. Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy. Track and evaluate past due A/R accounts to reduce the risk of credit exposure Evaluate credit worthiness of accounts and determine proper account order hold or releases Ability to research cash application matters on customer account Evaluate aged items for bad debt write off and refund analysis Perform offsetting adjustments to ensure customer account balances are properly stated Contact customers to secure payment on overdue balances, issues resolution on open items Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable. Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary. Provide monthly and ad-hoc reports and updates to key stakeholders Systems: Maintain and manage all data related to customer discounts, allowances and other deductions in SAP Track work on deductions issues unless the issue is resolved Research Cash Applications done on customers from Bank Statements Compliance: Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes. Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system; Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals Support audits of deductions, payments and write-offs Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity. Financial Responsibilities: Financial recovery of invalid disputed customer account receivables balances Negotiate and structure payment plans Ensure customer accounts are accurately stated in adherence to US GAAP Recommend write offs for uncollectable open invoices and disputed balances EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Associate Degree in Accounting or Finance, but Bachelor's Degree preferred 5 years of A/R software experience for large corporations such as SAP, Oracle, etc 5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals 5 years minimum of Cash Application research and analysis Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc. 5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally 5 years following GAAP and SOX requirements in a publicly traded company Ability to work in a global team environment About BrickRed Systems: BrickRed Systems is a global leader in next-generation technology, consulting, and business process service companies. We enable clients to navigate their digital transformation. BrickRed Systems delivers a range of consulting services to our clients across multiple industries around the world. Our practices employ highly skilled and experienced individuals with a client-centric passion for innovation and delivery excellence. With ISO 27001 and ISO 9001 certification and over a decade of experience in managing the systems and workings of global enterprises, we harness the power of cognitive computing hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions is seeking dedicated and compassionate Emergency Roadside Assistance Agents (Customer Service Representatives) to join our team. In this critical role, you will provide essential support to customers who have rented vehicles from our client and are experiencing roadside emergencies. As the first point of contact, you will handle incoming calls from stranded customers, assess their situations, and coordinate the necessary assistance. Your role involves problem-solving, service coordination, and ensuring customer safety and satisfaction. This position requires you to work on-site in our vibrant Lubbock call center. Benefits: Competitive Salary: Starting pay of $18.00/hr., plus incentives. Training: Paid training provided to ensure you have the skills needed for success. Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance. Cell Phone Benefits: $25/month per line for unlimited phone, text, and data. Referral for Life Program : Earn a residual bonus every pay period. Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs. Career Growth: Opportunities for advancement within the company. Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace. Key Responsibilities: Customer Assistance: Handle inbound calls from customers who are stranded and need roadside assistance for rental vehicles. Problem Solving: Assess each situation to determine the best solution, such as arranging for towing, dispatching roadside assistance, or providing other necessary support. Service Coordination: Coordinate with service providers to ensure timely assistance to the customer. Follow-Up: Ensure that customers receive the required help and follow up to guarantee their safety and satisfaction. Documentation: Maintain accurate records of all customer interactions and services provided. Qualifications: Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service. Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations. Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays. Experience: At least 1 year of customer service experience in a single role. Education: High School Diploma or GED. Background Check: Must pass a background screening. Typing Skills: Minimum typing speed of 25 WPM. Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing. Note: This position is 100% on-site. Join our dedicated team and make a difference in our vibrant, supportive call center environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Medical Claims Denial Management Specialist Addison, TX 100% on-site - amazing company culture! We are looking for a detail-oriented professional to review, analyze, and resolve denied or underpaid medical claims. The ideal candidate will have 2-4 years of experience in medical billing, claims processing, or denial management, strong knowledge of CPT/HCPCS, ICD-10, and insurance payer rules, and experience with EMR/EHR systems. Key Responsibilities: Review and resolve denied, underpaid, or rejected claims Communicate with payers and maintain accurate documentation Identify denial trends and recommend process improvements Prepare and submit appeals Monitor KPIs such as denial rate and appeal success rate Skills: Strong analytical and problem-solving abilities Excellent verbal and written communication Organized with the ability to manage multiple priorities If you meet the above qualifications, please submit your resume *********************** or call **************.

Top Job Located in Chico, CA Salary: $20 - $24/Hour DOE Express Employment is looking for a full time, temporary AR Collection Specialist. This position is about 3-6 months. It requires 2-4 years of current experience. The Collections & Accounts Specialist manages customer accounts to ensure timely payment while maintaining professional customer relationships. The role involves monitoring delinquent accounts, contacting customers to resolve overdue balances, negotiating payment arrangements, posting payments, and coordinating with internal teams, insurance carriers, and third parties. Location: Chico, Ca Pay: $20 - $24/Hour DOE Work Schedule: Monday - Friday, 7 am - 4 pm or 8 am - 5 pm At Express, we care about our Associates that's why we offer Holiday Pay and 401K along with Health Care Insurance. (Associates must meet requirements as stated in the handbook) Job Description: • Monitor and manage delinquent accounts; maintain accurate account records including financial status, payment history, and collection efforts • Contact customers by phone, mail, or other approved communication methods regarding overdue balances and negotiate payment solutions • Resolve billing inquiries, damage claims, payments, and unreturned equipment issues • Post payments, investigate delinquent accounts, and prepare collection documentation • Coordinate with internal departments regarding unresolved accounts, including escalation for repossession, service suspension, or legal review when necessary • Respond to customers on required actions and available options to resolve outstanding balances • Receive and accurately post customer payments to the appropriate accounts in a timely manner • Prepare and maintain organized records, correspondence, and documentation related to collection activities and account resolutions • Update address, perform documentation corrections, and record purging when applicable • Communicate with insurance carriers regarding claim payment status and prepare appeal documentation for denied claims • Generate reports and provide status updates related to accounts receivable, collections activity, and outstanding balances • Ensure all collection activities comply with company policies and applicable federal and state regulations • Support accounting and management teams with additional administrative or reporting duties as assigned • Other duties as assigned Qualifications and Requirements: • High school diploma required; associate degree preferred • 2-4 years of current experience in collections, accounts receivable, or account management • Strong negotiation, problem-solving, and customer communication skills • Proficiency with Microsoft Office and account/collections systems • Detail-oriented, organized, and able to manage multiple accounts Working Conditions: • Office-based role with frequent phone and computer use • Standard schedule with occasional extended hours Apply Here #2336OS Express Office: Chico 60 Independence Circle Suite 103 Chico, CA 95973

Top Job Located in Chico, CA Salary: $20 - $24/Hour DOE Express Employment is looking for a full time, temporary AR Collection Specialist. This position is about 3-6 months. It requires 2-4 years of current experience. The Collections & Accounts Specialist manages customer accounts to ensure timely payment while maintaining professional customer relationships. The role involves monitoring delinquent accounts, contacting customers to resolve overdue balances, negotiating payment arrangements, posting payments, and coordinating with internal teams, insurance carriers, and third parties. Location: Chico, Ca Pay: $20 - $24/Hour DOE Work Schedule: Monday - Friday, 7 am - 4 pm or 8 am - 5 pm At Express, we care about our Associates that's why we offer Holiday Pay and 401K along with Health Care Insurance. (Associates must meet requirements as stated in the handbook) Job Description: • Monitor and manage delinquent accounts; maintain accurate account records including financial status, payment history, and collection efforts • Contact customers by phone, mail, or other approved communication methods regarding overdue balances and negotiate payment solutions • Resolve billing inquiries, damage claims, payments, and unreturned equipment issues • Post payments, investigate delinquent accounts, and prepare collection documentation • Coordinate with internal departments regarding unresolved accounts, including escalation for repossession, service suspension, or legal review when necessary • Respond to customers on required actions and available options to resolve outstanding balances • Receive and accurately post customer payments to the appropriate accounts in a timely manner • Prepare and maintain organized records, correspondence, and documentation related to collection activities and account resolutions • Update address, perform documentation corrections, and record purging when applicable • Communicate with insurance carriers regarding claim payment status and prepare appeal documentation for denied claims • Generate reports and provide status updates related to accounts receivable, collections activity, and outstanding balances • Ensure all collection activities comply with company policies and applicable federal and state regulations • Support accounting and management teams with additional administrative or reporting duties as assigned • Other duties as assigned Qualifications and Requirements: • High school diploma required; associate degree preferred • 2-4 years of current experience in collections, accounts receivable, or account management • Strong negotiation, problem-solving, and customer communication skills • Proficiency with Microsoft Office and account/collections systems • Detail-oriented, organized, and able to manage multiple accounts Working Conditions: • Office-based role with frequent phone and computer use • Standard schedule with occasional extended hours Apply Here #2336OS Express Office: Chico 60 Independence Circle Suite 103 Chico, CA 95973

Top Job Located in Chico, CA Salary: $20 - $24/Hour DOE Express Employment is looking for a full time, temporary AR Collection Specialist. This position is about 3-6 months. It requires 2-4 years of current experience. The Collections & Accounts Specialist manages customer accounts to ensure timely payment while maintaining professional customer relationships. The role involves monitoring delinquent accounts, contacting customers to resolve overdue balances, negotiating payment arrangements, posting payments, and coordinating with internal teams, insurance carriers, and third parties. Location: Chico, Ca Pay: $20 - $24/Hour DOE Work Schedule: Monday - Friday, 7 am - 4 pm or 8 am - 5 pm At Express, we care about our Associates that's why we offer Holiday Pay and 401K along with Health Care Insurance. (Associates must meet requirements as stated in the handbook) Job Description: • Monitor and manage delinquent accounts; maintain accurate account records including financial status, payment history, and collection efforts • Contact customers by phone, mail, or other approved communication methods regarding overdue balances and negotiate payment solutions • Resolve billing inquiries, damage claims, payments, and unreturned equipment issues • Post payments, investigate delinquent accounts, and prepare collection documentation • Coordinate with internal departments regarding unresolved accounts, including escalation for repossession, service suspension, or legal review when necessary • Respond to customers on required actions and available options to resolve outstanding balances • Receive and accurately post customer payments to the appropriate accounts in a timely manner • Prepare and maintain organized records, correspondence, and documentation related to collection activities and account resolutions • Update address, perform documentation corrections, and record purging when applicable • Communicate with insurance carriers regarding claim payment status and prepare appeal documentation for denied claims • Generate reports and provide status updates related to accounts receivable, collections activity, and outstanding balances • Ensure all collection activities comply with company policies and applicable federal and state regulations • Support accounting and management teams with additional administrative or reporting duties as assigned • Other duties as assigned Qualifications and Requirements: • High school diploma required; associate degree preferred • 2-4 years of current experience in collections, accounts receivable, or account management • Strong negotiation, problem-solving, and customer communication skills • Proficiency with Microsoft Office and account/collections systems • Detail-oriented, organized, and able to manage multiple accounts Working Conditions: • Office-based role with frequent phone and computer use • Standard schedule with occasional extended hours Apply Here #2336OS Express Office: Chico 60 Independence Circle Suite 103 Chico, CA 95973