Senior Manager, Advisory Services (OCM)
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Huron's Advisory Services team consists of the Organizational Change Management (OCM) team that helps clients maximize ERP investments by preparing organizations for new technology and processes. We specialize in major ERP systems like Oracle Cloud, Microsoft Dynamics 365, SAP, Workday, and others, addressing challenges such as resistance to change, training gaps, and change fatigue.
Our expert consultants craft tailored strategies, including communication plans, training programs, leadership alignment, and ongoing support, to ensure smooth ERP transitions. With our people-focused approach, we help clients navigate mergers, ERP implementations, and process updates, enabling them to maintain a competitive edge.
As a Senior Manager, Advisory Services on the Organizational Change Management (OCM) team, you'll lead change management initiatives both internally and externally - from pre-sales, solutioning, drafting proposals, onboarding and managing your teams, and leading complex client delivery programs. You will also bring a passion for bringing out the best in others through strategic coaching and inspiring others to continuously innovate and learn. You will work closely with the Directors in OCM to deliver clients' success.
Join Huron and shape the future of consulting!
Partner with existing Advisory leadership to expand the skills of our change consultants and consistently recruit incredible new talent
Leading business / ERP program delivery for large scale transformation programs
Possess exemplary communication/project planning skills
Leverage existing relationships with previous clients and continuously establish new connections through local and online personal/business networking
Challenge yourself to find innovative ways and opportunities to educate colleagues on how to influence change and increase our value with clients
Participate in recruiting, new candidate interviews, screening, and onboarding
Design, manage, and implement successful program solutions for change management engagements including staffing needs, working with client counterparts, daily team management, and client report out
Participate in the development of Request for Proposal (RFP) responses and other business development activities
Build strategic relationships with client executives to keep them updated on the effectiveness of change efforts, focusing on long-term opportunities and always keeping in mind that what is best for the client may sometimes not be what is best for Huron.
Participate in regular internal organizational meetings such as weekly business development, resourcing calls, marketing, practice calls, regular check ins with coaches and team members
Look for opportunities to develop personal connections to one another in our remote environment and opportunities to build connections to discover all the ways Huron is such an incredible and unique place to work!
Are you ready to be a powerhouse and make an impact?
Required
Bachelor's degree required; advanced degrees (e.g., MBA) or equivalent experience are valued
6-10+ years in change management, training, and communications experience leading the development and delivery of large-scale programs
Successfully led 2-3 FLC ERP change management programs and possess experience in manufacturing, supply chain, retail, pharmaceutical, financial, education and other industries.
ERP platform experience in: Microsoft CE/CRM, Salesforce, Workday, SAP/S4 HANA or equivalent.
Deliver stakeholder & leadership engagement programs, executive alignment strategies, and ongoing change impact assessments.
Manage teams of Advisory consultants and training developers in support of a major ERP program with over 1000 users leveraging multiple vehicles and micro-learning strategies.
Process knowledge in Manufacturing, Supply Chain, Procurement, Order Management and Warehouse / Logistics Management
Process driven to establish or fine-tune OCM framework and methodologies
Successful pre-sales, co-selling, and business development within diverse clients
Ability to establish trust, confidence, and cohesive client relationships
Proven success in consulting and project management with a passion for leading change through transformational technology solutions
Proficiency in leading adoption programs for ERP or CRM implementations
Expertise and facilitation of design thinking to include mapping of business process roles and responsibilities of a change network, as well as risk and impact analysis across organization, processes, tools, procedures, HR and culture
Willingness to roll your sleeves up to do whatever it takes from developing training materials to leading a multi-million dollar change transformation program
Travel up to 50%
Preferred Qualifications
Relevant Organizational Change Management certifications (i.e. PROSCI or CCMP)
Program / Project management experience
The estimated base salary for this job is $160,000.00 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $184,000 - $231,250. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position LevelSenior ManagerCountryUnited States of America
Auto-ApplyAssoc, Professional, P2, Client Services & Relationship Mgmt WM
Columbus, OH job
We're seeking someone to join our team as an Associate in WM Operations to manage internal and external client relationships. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within Client Service & Relationship Management, which is responsible for managing internal and external client relationships. We do this by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships.
Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
* Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team
* Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements
* Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output
* Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution
What you'll bring to the role:
* Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision
* Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests
* Culture carrier across Operations, embracing the Firm's core values
* At least 2 years' relevant experience would generally be expected to find the skills required for this role
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Expected base pay rates for the role will be between $48,000 and $78,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyFinancial Planning Analyst
Columbus, OH job
Financial Planning Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As key members of the service team, the Financial Planning Analyst position offers a unique opportunity to assist Financial Advisors (FA) / Private Wealth Advisors (PWA)/teams with the use of firm-approved financial planning systems and engaging with clients.
DUTIES and RESPONSIBILITIES:
• Cultivating relationships with business partners and colleagues, including Financial Planning Directors and other specialists
• Supporting the FA/PWA/team in enhancing new and existing client relationships through an exceptional client experience
• In conjunction with the FA/PWA/team, participate in existing client and/or prospective client meetings to review financial plans, representing the service lens
• Utilize the Firm's financial planning tools and work with FAs/PWAs/teams to enhance client relationships and generate financial plans
• Help build and establish a repeatable and scalable planning process for FAs/PWAs/team as a part of their book of business
• At the request of FA/PWA/team, participating in existing client and/or prospective client meetings to review financial plans, representing the service lens
• Providing guidance and support to peers within the market, assisting with financial planning support in an administrative capacity (e.g., tool usage) as needed
• Remaining current on all policies, procedures and new platforms
• Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management - particularly those relating to financial planning
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
• 5+ years of work experience in a field relevant to the position required
• 4-year college degree or professional certification preferred
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
• Complete and maintain internal Financial Planning Specialist designation requirements
• Willingness to obtain Certified Financial Planner (CFP) and/or Certified Private Wealth Advisor (CPWA) designation
Knowledge/Skills
• Knowledge of financial planning
• Excellent listening skills
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Technically proficient and quick learner of new and updated platforms
• Detail oriented with superior organizational skills and ability to prioritize
• Expert knowledge of basic personal computer, MS Office and internet applications
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multi-task
• Goal oriented, self-motivated and results driven
Reports to
• Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyDigital Consulting Senior Associate/Manager - Oracle Student Financial Aid Technical Lead
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
The multi-faceted role you've been looking for... Managers play a vibrant, integral role at Huron. Their invaluable knowledge reflects in the projects they manage and the teams they lead. Known for being politically savvy, they build long-standing relationships with clients, while collaborating with colleagues to solve their most important challenges. They plan, shape and deliver technology solutions that deliver results and seamlessly align with client goals, visions and missions. Remarkably versatile, our Managers also spend significant time mentoring junior staff on the engagement team-where they tirelessly share expertise as well as feedback and encouragement. This benefits Huron profoundly as it promotes a culture of respect, unity, collaboration and personal achievement.
Our environment inspires and rewards growth... As a Manager, you have the unique ability to specialize in certain areas of enterprise software products that showcase and employ your areas of expertise while pursuing your "career vision". Huron is big enough to offer the opportunity and exposure you need for your career growth-but small enough to give you individual attention for your professional development. Every Manager adds to who we are as an organization-and the more you evolve, the more we do. An exciting career experience awaits you where you'll be challenged to discover your true potential: It's analytically rigorous... it's practical... it's entrepreneurial... it's intellectually stimulating-and most definitely-it's career-defining. It's the Huron way.
We see what's possible in you and help you achieve it.
**Qualifications:**
+ 5-7 years of related experience with cloud implementations in a consulting role
+ End-to-end project implementation experience in one or more of the following areas: Cloud ERP, EPM, or CRM offerings
+ Prior technical experience with Oracle Cloud or with integration products such as Oracle Integration Cloud (OIC), AWS, Dell Boomi, or Mulesoft
+ Ability to provide industry insights and identify opportunities for value creation based on deep understanding of client (internal or external) challenges
+ Excellent communication skills - oral and written - and the interpersonal skills needed to quickly establish relationships of trust and collaboration
+ The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions
+ Proven ability to contribute on multiple projects of differing scale and duration
+ Huron requires a bachelor's degree in a field related to this position or equivalent work experience
+ Willingness to travel up to 50% as needed to work with client or other internal project teams
+ Flexible living locations in U.S.
\#LI-Remote
The estimated base salary range for this job is $120,000 - $170,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $134,400 - $212,500. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
**Position Level**
Manager
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Senior Manager, MS Dynamics 365 Finance Architect (US or Canada)
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels.
While activities vary based on project size/scope and individual skill-sets and strengths, the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks.
**We are looking for a Senior Manager, MS Dynamics 365 Finance Architect in US or Canada (Canadian citizenship)**
The purpose of this role will be to provide leadership and guidance with finance functionality within Dynamics 365 F&SM which will result in successful projects which exceed client expectations.
**Responsibilities include:**
+ Builds client relationships and becomes a trusted advisor which results in long-term client relationships.
+ Leads understanding, client facilitation and analysis of client business process, and provides expert guidance, creative solutions, best approaches, and practices in translating business operations into appropriate D365 F&SCM design and configuration to support the business.
+ **Leading teams and providing subject matter expertise and experience within the finance domain on projects to design and implement financial functions of D365 F&SCM**
+ Leads teams throughout the project lifecycle to provide expert guidance to ensure both functional and technical capabilities of Dynamics 365 F&SCM meet client needs.
+ Challenges team conclusions to ensure design is appropriately aligned with the client's business.
+ **Empowers and support the project team through all project phases to ensure its aligned with original architecture (blueprint) and follows through to a successful go-live/implementation.**
+ **Participates in sales pursuits** by leading discoveries, configuring software for demonstrations, building project plans, proposals, and leading client presentations
+ Triaging issues identified from the customer support process by performing root cause analysis, developing and testing solutions, implementing solutions, and communicating and training resolution with clients
+ Maintains expertise and certifications with D365 F&SCM application, release schedules, underlying technical architecture, and ISV solutions
+ Continually researches and understands Microsoft's vision for Data and AI within D365 and translates that vision to enhancing client's success in use of D365 F&SCM
+ Provides mentorship and coaching to other team members to ensure their continued growth
+ Provides proactive guidance to clients in anticipation of new releases and solutions from Microsoft and other third-party software vendors
**What you bring to the team:**
+ Bachelor's degree in accounting, Finance, MIS, Industrial Engineering, or equivalent experience
+ **6-10 years consulting in the Microsoft eco-system with a combination of 5-10 years of D365 F&SCM or AX 2012 R2, R3 full lifecycle implementations in finance**
+ **Experience with 4+ full life cycle implementations as the finance architect**
+ Experience in configurations
+ Microsoft certification exams MB 300, 310, 330 or equivalent experience
+ Experience with Lifecycle Services including BPM/RSAT and DevOps
+ Willingness to travel 50%
+ **If you reside in Canada, must be CANADIAN CITIZEN so you will be eligible for TN Visa to travel to US.**
The estimated base salary for this job is $160,000.00 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, **the total estimated compensation range for this job is $184,000 - $231,250.** The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
**Position Level**
Senior Manager
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Client Service Desk Team Leader - Director
Columbus, OH job
Company Profile Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success.
Department Profile
Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high-quality technology solutions and support functions to our internal end users as well as external clients. Our goal is to ensure all users across the firm can perform their job efficiently with minimal to no interruption.
Position Description
WS is seeking a technical team leader to help the lead and shape the service desk while adhering to the firm's core values. The ideal candidate will be a leader and functional owner, motivating and coaching their team with the goal of providing world class customer service.
Job Description:
* Responsible for overseeing a team of service desk professionals supporting the internal and external Morgan Stanley population
* Serve as the functional owner of a technical client-facing service desk, overseeing data transfer protocols including login credential rotations, PGP key management, FTP/SFTP configuration, and ongoing system maintenance and administration
* Responsible for SLAs across multiple inventory streams, including call management, email correspondence, ticket aging and resolution, and real-time 24x7 system health monitoring
* Provide timely feedback, training, and coaching 50% of the time with a focus on driving efficiency of work execution while providing a world-class service experience
* Support interviewing and onboarding of top talent
* Conduct performance management to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates
* Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements
* Drive growth and development of team members
Qualifications:
* 3-5 years previous technical or customer service leadership experience
* Previous service desk experience
* Excellent problem-solving skills with passion for process improvement
* Passion for providing feedback & coaching
* Excellent written and oral communication skills
* Experience with financial service firms
* College degree or equivalent experience
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyDigital Consulting Manager - Oracle Cloud SCM/Procurement
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
The multi-faceted role you've been looking for! Managers play a vibrant, integral role at Huron. Their invaluable knowledge reflects in the projects they manage and the teams they lead. Known for being politically savvy, they build long-standing relationships with clients, while collaborating with colleagues to solve their most important challenges. They plan, shape and deliver technology solutions that deliver results and seamlessly align with client goals, visions and missions. Remarkably versatile, our Managers also spend significant time mentoring junior staff on the engagement team-where they tirelessly share expertise as well as feedback and encouragement. This benefits Huron profoundly as it promotes a culture of respect, unity, collaboration and personal achievement.
Our environment inspires and rewards growth. As a Manager, you have the unique ability to specialize in certain areas of enterprise software products that showcase and employ your areas of expertise while pursuing your "career vision". Huron is big enough to offer the opportunity and exposure you need for your career growth-but small enough to give you individual attention for your professional development. Every Manager adds to who we are as an organization-and the more you evolve, the more we do. An exciting career experience awaits you where you'll be challenged to discover your true potential: It's analytically rigorous... it's practical... it's entrepreneurial... it's intellectually stimulating-and most definitely-it's career-defining. It's the Huron way.
We see what's possible in you and help you achieve it!
**Qualifications:**
+ Bachelor's or Master's degree in a field related to this position or equivalent work experience
+ 5-7 years of related experience with cloud implementations in a consulting role
+ 3+ years of experience leading implementations with at least 2 of the following Oracle Cloud Supply Chain Management (SCM) modules: **Procurement/Procure-to-Pay,** **Inventory Management, Product Hub, Supplier Management, Sourcing, Purchasing, Cost Management**
+ Prior experience leading or supporting implementations for clients in **US-regulated energy and utilities company**
+ **Ability to oversee as well as deliver hands-on execution across all phases of an ERP implementation lifecycle - Design, Configure, Validate, Deploy, Support.**
+ Excellent communication skills - oral and written - and the interpersonal skills needed to quickly establish relationships of trust and collaboration
+ The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions
+ Ability to oversee as well as deliver hands-on execution across all phases of an ERP implementation lifecycle - Design, Configure, Validate, Deploy, Support.
+ Willingness to travel up to 50% as needed to work with client or other internal project teams
The estimated base salary for this job is $145,000 - $170,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $166,750- $212,500. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
**Position Level**
Manager
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
SRU Accounts Team Specialist
Columbus, OH job
We are seeking dedicated and detail-oriented Accounts Team Specialists to join our team. This role involves working closely with all levels of field management to ensure smooth and compliant processing of New Accounts and Account Modifications. The Accounts Team Specialists will report directly to the Regional Accounts Team Manager.
Key Responsibilities:
* Review and approve New Accounts and Account Modification requests.
* Provide exceptional customer service to internal partners.
* Research and resolve issues and deficiencies efficiently.
* Ensure timely follow-up and resolution of inquiries.
* Manage a high volume of requests in a fast-paced environment.
* Apply firm policies and procedures on account opening and maintenance, including KYC and CIP standards.
* Stay updated on SEC/FINRA, Compliance, and firm guidelines to ensure risk mitigation.
* Participate in projects and remediation efforts as needed.
Qualifications:
* FINRA Series 9/10 or Series 4 and 24 required.
* Excellent interpersonal and client service skills.
* Strong written and verbal communication skills.
* Ability to thrive in a dynamic and fast-paced environment.
Why Join Us?
* Opportunity to work with a leading firm
* Supportive and inclusive work culture.
* Opportunities for professional development and growth.
* Competitive salary and benefits package.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyDigital Consulting Senior Manager, Oracle Cloud SCM/Procurement - Energy & Utilities (US or Canada)
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels.
While activities vary based on project size/scope and individual skill-sets and strengths, the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks.
We're seeking a **Senior Manager, Oracle Cloud SCM/Procurement (US or Canada),** to lead clients through transformative Oracle Cloud Supply Chain implementations, bringing strategic guidance, industry expertise, and hands-on delivery. In this role, you'll also help grow Huron's SCM practice by driving successful delivery, supporting presales pursuits, and providing leadership and mentorship to our teams.
***(MUST HAVE EXPERIENCE WITH U.S. EN** **ERGY AND UTILITIES CLIENTS***
**What You'll Do**
+ Build trusted client relationships that drive long-term value.
+ Lead teams through full lifecycle implementations of Oracle Cloud SCM/Procurement, ensuring solutions align with business needs.
+ Translate business processes into Oracle Cloud SCM design and configuration, providing expert guidance and best practices.
+ Provide hands-on project delivery from design to go-live, ensuring high-quality outcomes.
+ Participate in presales activities: discovery, RFP's, demos, collaboration, solution shaping, value engineering, and client presentations.
+ Resolve client issues by analyzing root causes, designing solutions, and training users.
+ Mentor and coach team members to support their professional growth.
+ Leveraging emerging Oracle Cloud SCM, Data, and AI innovations and apply them to enhance client success.
**What We're Looking For**
+ Bachelor's or Master's degree in a related field (or equivalent experience).
+ **ARCHITECT role leading and supporting Oracle Cloud Procurement implementations for** **U.S. ENERGY AND UTILITIES CLIENTS.**
+ **5-7 years of cloud implementation experience in a consulting role.**
+ **4+ full lifecycle implementations focused on Oracle Cloud Procure to Pay** with experience in at least 2 of the following modules: **Purchasing** , **Self-Service Procurement** , **Supplier Portal, Sourcing, Procurement Contracts,** Procurement Analytics, Supplier Qualification Management, Inventory Management, Product Hub, or Cost Management.
+ Ability to lead as well as execute hands-on across all project phases.
+ **Proven success in presales.**
+ Excellent communication, leadership, and client-facing skills.
+ Willingness to travel up to 50% as needed. **To obtain TN Visa to travel to US, must be Canadian citizen.**
The estimated base salary for this job is $160,000.00 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, **the total estimated compensation range for this job is $184,000 - $231,250.** The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
**Position Level**
Senior Manager
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Generative AI and Innovation Team Director (AVP)- Wealth Management Operations
Columbus, OH job
We're seeking someone to join our team as a Generative AI and Innovation Team in Wealth Management Operations to provide support across our Wealth Management Operations organization to centralized support for enhancement initiatives and process improvements. The position will liaison with various organizations and governing committees within Morgan Stanley to execute key programs in operations.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within Client Service & Relationship Management, which is responsible for managing internal and external client relationships. We do this by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on…
What you'll do in the role:
The Professional Development GenAI Project Manager is a part of Wealth Management Operations and is responsible for project management across multiple GenAI concentrations. This includes managing opportunity identification, feasibility analysis and end to end project lifecycle through production deployment, including but not limited to:
* Leading key initiatives related to increasing efficiencies and reducing operational risks.
* Creating project plans that align to the enhancement vision, scope, and timelines.
* Reviewing and understanding the program level strategy to ensure enhancements / requirements align with the overall vision.
* Gathering requirements, prioritization, and known benefits from key stakeholders while becoming thoroughly educated in the process supported.
* Running test plans, test execution, and communication risk or concerns to key stakeholder.
* Anticipating risks that could impact the project and take action to avoid them.
* Completing full life cycle analysis to determine change impacts, risks, and required controls to support each implementation.
* Effectively communicating changes to the production support teams and aligning with training support teams.
* Exhibit an ability to balance multiple, changing priorities in a dynamic and fast-moving work environment.
* Communicate with all people who have a vested interest in the project, including internal team members and external partners.
* Conduct root cause analysis to identify project issues and implement solutions.
* Facilitate meetings with project teams and stakeholders to drive progress.
* Utilize tools such as Jira for project tracking and reporting.
* Develop and implement business process models to optimize project workflows.
* Implement change management strategies to ensure successful project adoption.
What you'll bring to the role:
* Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels
* Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
* Ability to operate independently across the majority of day-to-day responsibilities
* Culture carrier across Operations, embracing the Firm's core values and acting as a role model
* Strong interpersonal skills and ability to communicate effectively both verbally and in writing.
* Strong time management skills and ability to set own schedule without falling behind on tasks.
* Detail-oriented, strong organizational skills and ability to multitask projects in a fast-paced & changing environment both independently & collaboratively.
* Ability to take initiative and thrive in a collaborative, team environment.
* Ability to handle highly confidential information with appropriate discretion.
* Ability work in a matrixed organization; leveraging resources across the organization to complete deliverables.
* At least 4 years' relevant experience would generally be expected to find the skills required for this role
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Expected base pay rates for the role will be between $88,000 and $129,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyClient Beneficiary Service - Associate
Columbus, OH job
We're seeking someone to join our team as an Associate in Wealth Management Operations to assist beneficiaries during the inheritance process.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within the Client Service & Relationship Management, which is responsible for managing internal and external client relationships. We do this by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
At Morgan Stanley Columbus, we support the Firm's global Wealth Management, Private Banking, Operations and Technology divisions. Morgan Stanley has been rooted in the Columbus community since 2003. We offer best-in-class centers of excellence to support our clients with various call centers achieving J.D. Power certification since 2018. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There's ample opportunity for innovation, deep learning and career progression for those who show passion and grit in their work. And we proudly give back to local nonprofit organizations in the Columbus community by offering up our unique skillsets, thousands of volunteer hours and dedicated financial support.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on…
What you'll do in the role:
• Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team
• Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements
• Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output
• Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution
• Provide dedicated one-on-one support for the client throughout the inheritance process leveraging effective relationship management skills
• Research and resolve problems with both internal and external clients accurately and in a timely manner
• Proactively communicate with clients by phone and or email to provide a high level of service, transparency, and empathy to clients and beneficiaries. Communicate with beneficiaries the process and work with them to collect required docs to complete case for account transfer/liquidation
• Leverage Morgan Stanley systems and ensure all case interactions are appropriately entered and documented
What you'll bring to the role:
• Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision
• Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests
• Culture carrier across Operations, embracing the Firm's core values
• College degree preferred
• 3-4 years financial services industry experience preferred including client service interactions, and knowledge of estates, trusts, and retirement plans, account opening and asset distribution processes
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyFinancial Planning Analyst
Columbus, OH job
Financial Planning Analysts provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As key members of the service team, the Financial Planning Analyst position offers a unique opportunity to assist Financial Advisors (FA) / Private Wealth Advisors (PWA)/teams with the use of firm-approved financial planning systems and engaging with clients.
DUTIES and RESPONSIBILITIES:
* Cultivating relationships with business partners and colleagues, including Financial Planning Directors and other specialists
* Supporting the FA/PWA/team in enhancing new and existing client relationships through an exceptional client experience
* In conjunction with the FA/PWA/team, participate in existing client and/or prospective client meetings to review financial plans, representing the service lens
* Utilize the Firm's financial planning tools and work with FAs/PWAs/teams to enhance client relationships and generate financial plans
* Help build and establish a repeatable and scalable planning process for FAs/PWAs/team as a part of their book of business
* At the request of FA/PWA/team, participating in existing client and/or prospective client meetings to review financial plans, representing the service lens
* Providing guidance and support to peers within the market, assisting with financial planning support in an administrative capacity (e.g., tool usage) as needed
* Remaining current on all policies, procedures and new platforms
* Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management - particularly those relating to financial planning
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
* 5+ years of work experience in a field relevant to the position required
* 4-year college degree or professional certification preferred
* Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required
* Complete and maintain internal Financial Planning Specialist designation requirements
* Willingness to obtain Certified Financial Planner (CFP) and/or Certified Private Wealth Advisor (CPWA) designation
Knowledge/Skills
* Knowledge of financial planning
* Excellent listening skills
* Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
* Technically proficient and quick learner of new and updated platforms
* Detail oriented with superior organizational skills and ability to prioritize
* Expert knowledge of basic personal computer, MS Office and internet applications
* Exceptional writing, interpersonal and client service skills
* Strong time management skills
* Team player with the ability to collaborate with others
* Ability to work in a fast-paced, evolving environment
* Adaptable and ability to multi-task
* Goal oriented, self-motivated and results driven
Reports to
* Business Service Officer
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyDigital Consulting Senior Associate/Manager - Oracle Student Financial Aid Technical Lead
Delaware, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
The multi-faceted role you've been looking for… Managers play a vibrant, integral role at Huron. Their invaluable knowledge reflects in the projects they manage and the teams they lead. Known for being politically savvy, they build long-standing relationships with clients, while collaborating with colleagues to solve their most important challenges. They plan, shape and deliver technology solutions that deliver results and seamlessly align with client goals, visions and missions. Remarkably versatile, our Managers also spend significant time mentoring junior staff on the engagement team-where they tirelessly share expertise as well as feedback and encouragement. This benefits Huron profoundly as it promotes a culture of respect, unity, collaboration and personal achievement.
Our environment inspires and rewards growth… As a Manager, you have the unique ability to specialize in certain areas of enterprise software products that showcase and employ your areas of expertise while pursuing your "career vision". Huron is big enough to offer the opportunity and exposure you need for your career growth-but small enough to give you individual attention for your professional development. Every Manager adds to who we are as an organization-and the more you evolve, the more we do. An exciting career experience awaits you where you'll be challenged to discover your true potential: It's analytically rigorous… it's practical… it's entrepreneurial… it's intellectually stimulating-and most definitely-it's career-defining. It's the Huron way.
We see what's possible in you and help you achieve it.
Qualifications:
* 5-7 years of related experience with cloud implementations in a consulting role
* End-to-end project implementation experience in one or more of the following areas: Cloud ERP, EPM, or CRM offerings
* Prior technical experience with Oracle Cloud or with integration products such as Oracle Integration Cloud (OIC), AWS, Dell Boomi, or Mulesoft
* Ability to provide industry insights and identify opportunities for value creation based on deep understanding of client (internal or external) challenges
* Excellent communication skills - oral and written - and the interpersonal skills needed to quickly establish relationships of trust and collaboration
* The ability to train and participate in the professional development of Huron staff in both project management and technical dimensions
* Proven ability to contribute on multiple projects of differing scale and duration
* Huron requires a bachelor's degree in a field related to this position or equivalent work experience
* Willingness to travel up to 50% as needed to work with client or other internal project teams
* Flexible living locations in U.S.
#LI-Remote
The estimated base salary range for this job is $120,000 - $170,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $134,400 - $212,500. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position Level
Manager
Country
United States of America
Auto-ApplySenior Manager, Advisory Services (OCM)
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Huron's Advisory Services team consists of the Organizational Change Management (OCM) team that helps clients maximize ERP investments by preparing organizations for new technology and processes. We specialize in major ERP systems like Oracle Cloud, Microsoft Dynamics 365, SAP, Workday, and others, addressing challenges such as resistance to change, training gaps, and change fatigue.
Our expert consultants craft tailored strategies, including communication plans, training programs, leadership alignment, and ongoing support, to ensure smooth ERP transitions. With our people-focused approach, we help clients navigate mergers, ERP implementations, and process updates, enabling them to maintain a competitive edge.
As a Senior Manager, Advisory Services on the Organizational Change Management (OCM) team, you'll lead change management initiatives both internally and externally - from pre-sales, solutioning, drafting proposals, onboarding and managing your teams, and leading complex client delivery programs. You will also bring a passion for bringing out the best in others through strategic coaching and inspiring others to continuously innovate and learn. You will work closely with the Directors in OCM to deliver clients' success.
**Join Huron and shape the future of consulting!**
Partner with existing Advisory leadership to expand the skills of our change consultants and consistently recruit incredible new talent
+ Leading business / ERP program delivery for large scale transformation programs
+ Possess exemplary communication/project planning skills
+ Leverage existing relationships with previous clients and continuously establish new connections through local and online personal/business networking
+ Challenge yourself to find innovative ways and opportunities to educate colleagues on how to influence change and increase our value with clients
+ Participate in recruiting, new candidate interviews, screening, and onboarding
+ Design, manage, and implement successful program solutions for change management engagements including staffing needs, working with client counterparts, daily team management, and client report out
+ Participate in the development of Request for Proposal (RFP) responses and other business development activities
+ Build strategic relationships with client executives to keep them updated on the effectiveness of change efforts, focusing on long-term opportunities and always keeping in mind that what is best for the client may sometimes not be what is best for Huron.
+ Participate in regular internal organizational meetings such as weekly business development, resourcing calls, marketing, practice calls, regular check ins with coaches and team members
+ Look for opportunities to develop personal connections to one another in our remote environment and opportunities to build connections to discover all the ways Huron is such an incredible and unique place to work!
**Are you ready to be a powerhouse and make an impact?**
Required
+ Bachelor's degree required; advanced degrees (e.g., MBA) or equivalent experience are valued
+ **6-10+ years in change management, training, and communications experience leading the development and delivery of large-scale programs**
+ **Successfully led 2-3 FLC ERP change management programs and possess experience in manufacturing, supply chain, retail, pharmaceutical, financial, education and other industries.**
+ **ERP platform experience in: Microsoft CE/CRM, Salesforce, Workday, SAP/S4 HANA or equivalent.**
+ Deliver stakeholder & leadership engagement programs, executive alignment strategies, and ongoing change impact assessments.
+ Manage teams of Advisory consultants and training developers in support of a major ERP program with over 1000 users leveraging multiple vehicles and micro-learning strategies.
+ Process knowledge in Manufacturing, Supply Chain, Procurement, Order Management and Warehouse / Logistics Management
+ Process driven to establish or fine-tune OCM framework and methodologies
+ Successful pre-sales, co-selling, and business development within diverse clients
+ Ability to establish trust, confidence, and cohesive client relationships
+ Proven success in consulting and project management with a passion for leading change through transformational technology solutions
+ Proficiency in leading adoption programs for ERP or CRM implementations
+ Expertise and facilitation of design thinking to include mapping of business process roles and responsibilities of a change network, as well as risk and impact analysis across organization, processes, tools, procedures, HR and culture
+ Willingness to roll your sleeves up to do whatever it takes from developing training materials to leading a multi-million dollar change transformation program
+ Travel up to 50%
**Preferred Qualifications**
+ Relevant Organizational Change Management certifications (i.e. PROSCI or CCMP)
+ Program / Project management experience
The estimated base salary for this job is $160,000.00 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, **the total estimated compensation range for this job is $184,000 - $231,250.** The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
**Position Level**
Senior Manager
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Senior Manager, MS Dynamics 365 Finance Architect (US or Canada)
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels.
While activities vary based on project size/scope and individual skill-sets and strengths, the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks.
We are looking for a Senior Manager, MS Dynamics 365 Finance Architect in US or Canada (Canadian citizenship)
The purpose of this role will be to provide leadership and guidance with finance functionality within Dynamics 365 F&SM which will result in successful projects which exceed client expectations.
Responsibilities include:
Builds client relationships and becomes a trusted advisor which results in long-term client relationships.
Leads understanding, client facilitation and analysis of client business process, and provides expert guidance, creative solutions, best approaches, and practices in translating business operations into appropriate D365 F&SCM design and configuration to support the business.
Leading teams and providing subject matter expertise and experience within the finance domain on projects to design and implement financial functions of D365 F&SCM
Leads teams throughout the project lifecycle to provide expert guidance to ensure both functional and technical capabilities of Dynamics 365 F&SCM meet client needs.
Challenges team conclusions to ensure design is appropriately aligned with the client's business.
Empowers and support the project team through all project phases to ensure its aligned with original architecture (blueprint) and follows through to a successful go-live/implementation.
Participates in sales pursuits by leading discoveries, configuring software for demonstrations, building project plans, proposals, and leading client presentations
Triaging issues identified from the customer support process by performing root cause analysis, developing and testing solutions, implementing solutions, and communicating and training resolution with clients
Maintains expertise and certifications with D365 F&SCM application, release schedules, underlying technical architecture, and ISV solutions
Continually researches and understands Microsoft's vision for Data and AI within D365 and translates that vision to enhancing client's success in use of D365 F&SCM
Provides mentorship and coaching to other team members to ensure their continued growth
Provides proactive guidance to clients in anticipation of new releases and solutions from Microsoft and other third-party software vendors
What you bring to the team:
Bachelor's degree in accounting, Finance, MIS, Industrial Engineering, or equivalent experience
6-10 years consulting in the Microsoft eco-system with a combination of 5-10 years of D365 F&SCM or AX 2012 R2, R3 full lifecycle implementations in finance
Experience with 4+ full life cycle implementations as the finance architect
Experience in configurations
Microsoft certification exams MB 300, 310, 330 or equivalent experience
Experience with Lifecycle Services including BPM/RSAT and DevOps
Willingness to travel 50%
If you reside in Canada, must be CANADIAN CITIZEN so you will be eligible for TN Visa to travel to US.
The estimated base salary for this job is $160,000.00 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $184,000 - $231,250. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position LevelSenior ManagerCountryUnited States of America
Auto-ApplyClient Beneficiary Service - Associate
Columbus, OH job
We're seeking someone to join our team as an Associate in Wealth Management Operations to assist beneficiaries during the inheritance process. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position level position within the Client Service & Relationship Management, which is responsible for managing internal and external client relationships. We do this by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
At Morgan Stanley Columbus, we support the Firm's global Wealth Management, Private Banking, Operations and Technology divisions. Morgan Stanley has been rooted in the Columbus community since 2003. We offer best-in-class centers of excellence to support our clients with various call centers achieving J.D. Power certification since 2018. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There's ample opportunity for innovation, deep learning and career progression for those who show passion and grit in their work. And we proudly give back to local nonprofit organizations in the Columbus community by offering up our unique skillsets, thousands of volunteer hours and dedicated financial support.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on…
What you'll do in the role:
* Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team
* Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements
* Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output
* Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution
* Provide dedicated one-on-one support for the client throughout the inheritance process leveraging effective relationship management skills
* Research and resolve problems with both internal and external clients accurately and in a timely manner
* Proactively communicate with clients by phone and or email to provide a high level of service, transparency, and empathy to clients and beneficiaries. Communicate with beneficiaries the process and work with them to collect required docs to complete case for account transfer/liquidation
* Leverage Morgan Stanley systems and ensure all case interactions are appropriately entered and documented
What you'll bring to the role:
* Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision
* Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests
* Culture carrier across Operations, embracing the Firm's core values
* College degree preferred
* 3-4 years financial services industry experience preferred including client service interactions, and knowledge of estates, trusts, and retirement plans, account opening and asset distribution processes
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyDigital Consulting Senior Manager, Oracle Cloud SCM/Procurement - Energy & Utilities (US or Canada)
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels.
While activities vary based on project size/scope and individual skill-sets and strengths, the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks.
We're seeking a Senior Manager, Oracle Cloud SCM/Procurement (US or Canada), to lead clients through transformative Oracle Cloud Supply Chain implementations, bringing strategic guidance, industry expertise, and hands-on delivery. In this role, you'll also help grow Huron's SCM practice by driving successful delivery, supporting presales pursuits, and providing leadership and mentorship to our teams.
* (MUST HAVE EXPERIENCE WITH U.S. ENERGY AND UTILITIES CLIENTS*
What You'll Do
* Build trusted client relationships that drive long-term value.
* Lead teams through full lifecycle implementations of Oracle Cloud SCM/Procurement, ensuring solutions align with business needs.
* Translate business processes into Oracle Cloud SCM design and configuration, providing expert guidance and best practices.
* Provide hands-on project delivery from design to go-live, ensuring high-quality outcomes.
* Participate in presales activities: discovery, RFP's, demos, collaboration, solution shaping, value engineering, and client presentations.
* Resolve client issues by analyzing root causes, designing solutions, and training users.
* Mentor and coach team members to support their professional growth.
* Leveraging emerging Oracle Cloud SCM, Data, and AI innovations and apply them to enhance client success.
What We're Looking For
* Bachelor's or Master's degree in a related field (or equivalent experience).
* ARCHITECT role leading and supporting Oracle Cloud Procurement implementations for U.S. ENERGY AND UTILITIES CLIENTS.
* 5-7 years of cloud implementation experience in a consulting role.
* 4+ full lifecycle implementations focused on Oracle Cloud Procure to Pay with experience in at least 2 of the following modules: Purchasing, Self-Service Procurement, Supplier Portal, Sourcing, Procurement Contracts, Procurement Analytics, Supplier Qualification Management, Inventory Management, Product Hub, or Cost Management.
* Ability to lead as well as execute hands-on across all project phases.
* Proven success in presales.
* Excellent communication, leadership, and client-facing skills.
* Willingness to travel up to 50% as needed. To obtain TN Visa to travel to US, must be Canadian citizen.
The estimated base salary for this job is $160,000.00 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $184,000 - $231,250. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
Position Level
Senior Manager
Country
United States of America
Auto-ApplyDir, P3, Workpl Ops & Supp III : Job Level - Director
Columbus, OH job
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Workplace Operations & Support III position at the Director level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on.
Role Profile
Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high quality technology solutions and support functions to our internal end users. Our goal is to ensure end users across the firm can perform their job efficiently with minimal to no interruption. We are seeking a Team Leader to help the lead and shape the service desk population through adhering to the firm's core values. The ideal candidate will be a visionary and leader for their team, motivating and coaching team members with the goal of providing world class customer service.
What you'll do in the role:
* Responsible for the oversight of the Service Desk Professionals servicing the Morgan Stanley population
* Provide timely feedback, training, and coaching 70% of the time with a focus on driving incident restoration with a World Class Service experience
* Responsible for interviewing and onboarding top talent
* Conduct performance management in an effort to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates
* Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements
* Oversee outages, leverage tools when volumes are at peak and escalations occurring, which would include ServiceNow, Service Desk Knowledge, Remote Assistance among others, in an effort to resolve our internal population
What you'll bring to the role:
* 4+ years previous call-center experience or equivalent required in a technical or customer service field
* Previous Service Desk Experience
* Experience with Microsoft Office products, Windows 10, and general office computing tools required
* Passion for providing feedback & coaching
* Excellent written and oral communication skills
* Excellent time management skills
* Excellent Problem-Solving Skills
* Experience with Microsoft Office Products, Windows 10, and general office computing tools
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Expected base pay rates for the role will be between $70,000 and $105,000 per [hour/year] at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplyService Desk Site Manager
Columbus, OH job
We are seeking an experienced manager to lead our established Service Desk team. The ideal candidate will be a strategic leader with a vision for motivating the team to deliver world-class service. As the Service Desk Manager, they will collaborate with IT colleagues to identify and implement opportunities for efficiency and excellence, aiming to achieve tasks more effectively and promptly.
In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Workplace Operations & Support Manager position at the Vice President level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources.
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on.
Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
Oversee the Service Desk site, with responsibility for managing 30 to 60 employees and contractors involved in level 1 and level 2 support, knowledge management, major incident management, reporting, and training
Convey vision, goals and direction for the team
Define overall strategy and direction
Lead decisively and empower the team
Promote innovation and process improvement
Responsible for overseeing recruitment processes and managing employee performance
Anticipate change impact and implement solutions to reduce its effects
Identify opportunities for efficiency improvement and automation
Drive Service Desk KPI's and metrics
Compile and provide reporting to Senior Management
What you'll bring to the role:
Excellent written and oral communication skills required
Experience with Microsoft Office products, Windows 10, and general office computing tools required
6+ years call-center management experience or equivalent required in a technical or customer service field
Previous Service Desk experience expected
College degree or equivalent experience required
Excellent problem-solving skills required
Experience with financial service firms a plus, but not required
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
Auto-ApplySenior Manager, Advisory Services
Columbus, OH job
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future.
Join our team as the expert you are now and create your future.
The key to success in consulting is simple: it is all about high-quality people doing extraordinary work.
Senior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels.
While activities vary based on project size/scope and individual skill sets and strengths, the Senior Manager can expect to spend considerable time on client-facing engagements through all project phases (pursuit to delivery), project management, and intensive data-analysis to implement impactful recommendations. Additionally, Senior Managers time will revolve around overall practice development, the mentorship of Coachees (when assigned), and general project/organizational administrative tasks.
Rewarding and boundless... a Senior Manager, Business Consulting role at Huron will ignite your future in professional services.
**Join Huron and shape the future of consulting!**
+ Lead development and delivery of solutions across an enterprise, manage program level risks and drive program level issue resolution
+ Ability to manage a project with multiple workstreams or program with multiple projects
+ Client delivery, serving in multiple client roles (Program Manager, Project Manager, Process & Change Leader)
+ Managing program-level risks and driving program level issue resolution
+ Viewed as a trusted advisor for the client, bring detailed expertise in specific business or technology area
+ Identify new opportunities for business development and actively work to expand current client relationship and staff additional resources at client
+ Internal participation of strategic marketing, recruiting, sales, and delivery initiatives within the practice
**Are you ready to be a powerhouse and make an impact?**
**Required**
+ Bachelor's degree required; advanced degrees (e.g., MBA) or equivalent experience are valued
+ 6-10+ years of experience in a consulting or advisory role focused on enterprise-scale platform implementations
+ At least 4 years of experience in managing project level engagements (ERP preferred) with multiple workstreams and client stakeholders
+ Experience in a manufacturing environment
+ Experience in Supply Chain Management (SCM) processes
+ High energy and highly collaborative
+ Experience in project estimation - from a solution, resource needs, and budget perspective
+ Experience with participating and responding to RFP's and selling and delivering consulting projects
+ High energy and highly collaborative
+ Excellent communication skills - oral and written
+ Proven leadership experience
+ Background in Consulting Services, particularly in Big 4 is desirable
+ Willingness to travel up to 50%
The estimated base salary for this job is $160,000.00 - $185,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, **the total estimated compensation range for this job is $184,000 - $231,250.** The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.
**Position Level**
Senior Manager
**Country**
United States of America
At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together.
Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.
Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.
Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.
Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.