Weapons System Engineer
Technical support engineer job at Guidehouse
Job Family:
Systems Engineering
Travel Required:
Up to 25%
Clearance Required:
Active Top Secret SCI (TS/SCI)
What You Will Do:
Join a high-performing acquisition engineering team supporting U.S. Air Force acquisition programs. This position is for a Weapons Systems Engineer for the Air Force Life Cycle Management Center. Duties include applying knowledge and experience in systems engineering, policies, and procedures to acquire and sustain Air Force weapon systems, subsystems, acquisition programs, and product support strategies throughout their life cycles.
Engineering responsibilities may include the following:
Systems Engineering, Missions Systems Engineering, Autonomy Engineering
Evaluation of multiple contractors' approach to one of the above mentioned engineering disciplines into conceptual designs
Focus on design assessment, integration, and management of complex systems over the product life cycle
Plan and review technical plans, systems integration, requirements verification and validation, technical designs, cost and risk analysis, and supportability and effectiveness analysis
Conduct formal and informal presentations, prepare technical reports, papers, and documents and participate in conferences and discussions related to assigned systems
Prepare documentation and presentation material for program milestones
Provide inputs on the evaluation of technical proposals
The candidate may also be required to perform a wide range of acquisition program office activities, such as: gathering acquisition program information; conducting planning and analyses for all acquisition phases; assisting in acquisition and sustainment strategy planning; tracking, and scheduling; implementing contractor performance status systems; assisting in establishing and maintaining databases; assisting in developing and analyzing key program metrics; assisting in developing and integrating risk management plans and strategies; supporting program briefings; and effectively communicating recommendations orally and in writing to higher organizational management.
What You Will Need:
An ACTIVE and MAINTAINED "TOP SECRET/SCI (TS/SCI)" Federal or DoD security clearance
Bachelor's degree
TEN (10) years experience in weapon system acquisition or sustainment to include engineering principles, criteria, and procedures to acquire and sustain DoD weapon systems throughout their life cycles
What Would Be Nice To Have:
Bachelor's degree in an engineering field
Experience in an acquisition program office (preferably fighter)
Experience with the documentation and analysis of requirements, specifications, design, build, and test activities
Good Organization Skills and Ability to Work with Minimal Direction in a Changing Environment
Clear understanding of the DoD acquisition and sustainment organizations
High Energy, Results Oriented, Self-Motivated /Self-Reliant, Team Player
Strong Problem-Solving Skills
Strong Interpersonal Skills with Ability to Interface with an Organization at all Levels
Ability to Work in a Dynamic, Fast Paced Environment
Ability to Multitask and Prioritize
Strong Attention to Detail
Initiative, Self-starter, Adaptable, and High Motivation for Excellence
Excellent Organizational, Communication, and Interpersonal Skills
Self-directed and Proactive
Master's degree in related area
Defense Acquisition Workforce Improvement Act (DAWIA) Level II or above
The annual salary range for this position is $135,000.00-$225,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at ************** or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ************************. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact *************************. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Auto-ApplyTech Support Representative
Tucson, AZ jobs
Career paths start at $18.50 (includes $0.50 onsite differential)/hr with 40 hour work weeks.
What can you expect from your work at Afni?
This onsite position at our Escalante and Pantano location is for cable, router, and internet technical assistance, so you will be handling mainly inbound calls from people looking for assistance with those issues. Due to the extensive knowledge needed to troubleshoot those issues, the training timeframe for these positions is longer and more intense than our other available positions. Stability, encouragement, a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What are the qualifications to be a Tech Support Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Tech Support Specialist
Enon, OH jobs
About the Company
At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments.
About the Role
We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience.
Responsibilities
Provide inbound and outbound phone support for store managers during post-conversion.
Troubleshoot issues related to networks, servers, POS systems, and mobile devices.
Assist with password resets, basic technical support, and troubleshooting.
Deliver marketing material and guidance as needed during store refresh.
Document and escalate unresolved issues to appropriate teams for resolution.
Maintain accurate records of support requests and resolutions in ticketing systems.
Ensure exceptional customer service while managing multiple priorities in a fast-paced environment.
Qualifications
Experience in technical support or IT knowledge (college/studies/etc.)
Required Skills
Strong troubleshooting skills across networks, servers, and mobile devices.
Familiarity with Windows environments and POS systems preferred.
Experience in retail or gas station technology environments is a plus.
Excellent verbal communication and customer service skills.
Ability to work independently and adapt to evolving project requirements.
Strong problem-solving skills and attention to detail.
Desktop Support Analyst
Phoenix, AZ jobs
Travel: Occasional
Hours: 30-40 hours/week
Hire Type: Long-term contract (possibility to convert full-time)
Core Responsibilities:
Providing routine support of the desktop environment by providing client support when required.
Performing appropriate routine maintenance of desktop systems (ex: patching) to ensure reliable and secure performance, including but not limited to applying security patches, implementing version upgrades, etc.
Participating in the resolution of technical problems and applying appropriate trouble-shooting skills and ensure best-practice steps are followed.
Understanding of Group Policy, Application Deployment, and monthly desktop Operation System patching via InTune and Configuration Manager.
Ensuring accurate execution of support procedures is followed by adhering to documented processes and procedures.
Building relationships with clients to better support their needs.
Must-Haves:
Minimum of three years' experience in a technical support environment.
Fundamental knowledge and experience with the ITIL framework (incident management).
Fundamental knowledge of the desktop operating systems (Windows 10 and onwards).
Fundamental knowledge of Microsoft InTune and Microsoft Azure.
General desktop analyst skills.
Experience in providing support to business users and fellow employees.
Experience supporting remote locations.
Customer relationship skills, demonstrated responsiveness, analytical thinking, problem solving, and planning skills are required.
Good working knowledge of Microsoft Windows 10/11, Intune, Microsoft Office 365, Active Directory, Microsoft Endpoint Configuration Manager, Window Server and networking Hardware installation and support.
Good understanding of computer workstation hardware and troubleshooting skills
Desktop support Consultant-L1 (Evening Shift)
New York, NY jobs
Title: Desktop support Consultant-L1 (Evening Shift)
Located: Brooklyn, NY-Onsite
Duration: 3 months, potentially longer
Visa: Independent only
(Mon-Thurs 11am -8pm EST and Saturday 9am -3pm EST)
06-3 years experience required
JOB DESCRIPTION:
L1 desktop support
ServiceNow/Ticketing
Troubleshooting and Password reset
Office 365
Nice to have but not mandatory:-
Knowledge or Experience of Epic Software
Hospital/Healthcare background
Desktop Support Analyst
San Francisco, CA jobs
Job Summary: As a Tech bar analyst you will assess, troubleshoot and resolve employee requests in
person as needed daily. Requests will vary from hardware and software to corporate
infrastructure related issues requiring on-site analysis & resolutions. You'll provide outstanding customers.
service while managing engagement between end users, operational leadership, and IT teammates.
Required Skills/Experience
● Experience collaborating with various teams in a service-oriented customer-success environment
● Experience troubleshooting issues, researching solutions, and problem-solving efficiency
● Ability to learn & adapt quickly to new technologies and business requirements
● Ability to solve complex incidents by applying well-known documented solutions and processes, while
maintaining task ownership to completion with minimal direct supervision
● Ability to communicate with different audiences, regardless of technical understanding, across
multiple channels including face to face, instant messaging, emails, and video conferencing
● Ability to leverage attentive listening to understand and empathize with customer needs
● Experience suandropporting various OS in an enterprise environment including:
MacOS (primary), Windows 10 (secondary), iOS, and Android
● Experience supporting various hardware in an enterprise environment including:
Apple Laptop (primary), Dell / HP Laptop (secondary), desktops (Apple and HP),
corporate-owned mobile devices (IOS/Android), and standard peripherals
● Experience supporting and troubleshooting corporate networks and remote user environments
● Experience supporting and troubleshooting L1 Active Directory related issues
● Experience on endpoint security tools L1 (Anti-virus / Firewall / Two-factor authentication)
● Experience supporting and troubleshooting conference room tools L1 (Audio / Visual) as needed
● Adherence to security policies and corporate best practices
● Ensuring support content is accurate and up to date (Knowledge base maintenance)
Information Technology Support Specialist
Bethesda, MD jobs
Experienced IT Support Specialist
At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients.
Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm.
Responsibilities include:
Install, configure, and maintain software and hardware systems to ensure optimal performance
Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems
Provide application support and training
Deliver outstanding customer service both at desk-side and via remote support tools
Assist with systems and application administration
Maintain inventory of IT equipment
Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production
Required Skills and Experience:
Experience providing desk-side, telephone, and remote support in law firms or similar environments
Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices
Strong customer service, verbal, and written communication skills
Ability to communicate computer problems and resolutions to all levels of knowledge and experience
Excellent organizational skills
A+ and NET+ certifications, or equivalent work experience
Benefits:
Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro.
We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities.
Application Instructions:
Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position.
Help Us Learn About You:
The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.
Help Desk Desktop Support
Granger, IN jobs
NOTE: This is slated to run as a short-term, 2-week assignment with the possibility of extension, and will run Mon. - Fri. for 40 hours per week.
About the Role:
Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:
Provide Tier 1 helpdesk support to end users
Troubleshoot and resolve technical issues efficiently
Assist users with varying levels of technical knowledge and backgrounds
Manage multiple tasks and prioritize effectively in a fast-paced environment
Deliver exceptional customer service to ensure user satisfaction
Qualifications:
Previous Helpdesk experience, preferably Tier 1 support
Excellent customer service and communication skills
Strong troubleshooting and problem-solving abilities
Ability to multitask and work independently
Experience in the healthcare industry is a major plus
Desktop Support Analyst
Jacksonville, FL jobs
Stable and growing company has an immediate need for a Deskside Support Technician. In this role, you will work as the go-to IT person for a small regional office while also supporting the overall ticket queue company-wide. Much of this work is hardware support, including the ability to deploy, support and troubleshoot hardware (PC's, laptops, printers), AV equipment, support the phone system, and more.
This is a great opportunity to work at a reputable company. This company offers full benefits, weekly telecommute options, competitive salaries, casual dress around the office, 401K matching, and much more!
Requirements:
3+ years of IT Deskside support experience level 1 and level 2 - laptops, desktops, printers, phones, remote access systems, etc.
Excellent phone and deskside etiquette.
Solid foundation and understanding around MS Suite, LAN and WAN, IT hardware including PC's, Laptops, and Printers.
Pluses - Adobe, phone support, video conference equipment support; Office 365 experience.
Help Desk Technician
Philadelphia, PA jobs
Our client is seeking a skilled Help Desk Technician to join their IT Support team. This is a contract to hire opportunity that will be onsite for the first 90 days and transition to a hybrid schedule. Some travel included.
This position provides technical assistance to end users, supports core systems, and ensures smooth daily operations across the organization. The ideal candidate brings strong troubleshooting abilities, excellent communication skills, and a commitment to delivering quality customer service.
Responsibilities:
• Provide first- and second-level technical support for end users across hardware, software, and network issues
• Troubleshoot Windows OS, Microsoft Office, and Outlook/Exchange-related problems
• Support basic networking functions including connectivity, VPN, DNS, and DHCP
• Manage Active Directory tasks such as password resets, account setup, and permissions
• Set up, configure, and troubleshoot printers and peripheral devices
• Assist with mobile device support and Mobile Device Management (MDM) solutions
• Document support activities, resolutions, and system updates
• Deliver timely, professional communication and maintain strong customer service standards
• Work both independently and collaboratively within a hybrid environment
Requirements:
• Associate's or Bachelor's degree in Computer Science or related field, or equivalent experience
• 2-5 years of experience in a help desk, technical support, or field service role
• Experience supporting Windows, MS Office, MS Exchange/Outlook, and basic networking
• Strong end-user support skills
• Experience with Active Directory, DNS, DHCP, and VPN troubleshooting
• Strong diagnostic and problem-solving skills for hardware and software issues
• Printer setup and management experience
• Familiarity with Mobile Device Management tools
• Excellent verbal communication and customer service abilities
• Ability to work well under pressure and handle multiple priorities
• Comfortable working independently, remotely, or as part of a team
Desktop Support Analyst
Columbia, SC jobs
We are seeking a talented Desktop Support Analyst for a long term assignment with our client in Columbia SC! If you are local desktop technician with 2+ years technical operations support experience and are looking for an opportunity to expand your skills working with one of the largest employers in South Carolina, this may be the place for you!
**This is an onsite position in Columbia SC. Candidates must be local to the Columbia area or within a comfortable commutable distance and able to work onsite at the Columbia office.
Position requires low level government clearance. US citizen work status required. No C2C or 3rd party candidates.
What you will do in this role:
Responsible for configuring, installing, and maintaining desktop software and hardware. Provides technical support and guidance to users.
Monitors/updates dispatch system and works incoming tickets as assigned. Provides troubleshooting, technical support and development of end-user guidelines.
Configures, installs, monitors, and maintains IT users' workstation software and hardware. Ensures proper backing up of data from user workstations and that tools and equipment are licensed and approved by IS purchasing. Ensures proper configuration and adherence to security configurations and settings.
Tests, troubleshoots, maintains, modifies, validates, and documents application packages.
Documents configurations and standards so that colleagues can reference similar issues and improve resolution time. Assists other departments as needed to resolve issues.
May perform administrative task such as reporting, ordering replacement parts, and tracking status/inventory of items.
Keeps apprised of new technologies related to workstation support procedures.
This position will assist in PC Refresh.
Education/Experience required:
Associates or Bachelors Degree in Computer Science or related field, OR 2 extra years of technical operations support experience.
2 years of Technical operations experience
Able to provide consultation to IT users for all aspects of end-user computing and desktop-based LAN systems software.
Familiarity with computer and workstation equipment.
Understands operating systems imaging concepts. Able to make recommendations on selection of hardware and software products to address business requirements.
A+ certification preferred!
Core Technology Solutions is an Equal Opportunity Employer and offers a variety of employment opportunities and benefits. Please check out our website for additional opportunities.
Ask about our Employee Referral Program! We offer fees for any placement of referred candidates. Please inquire about details.
Executive IT Support Specialist
New York, NY jobs
Our client is a PHENOMENAL global alternative investment / M&A firm located in Midtown Manhattan. As one of the longest standing investment firms in the world, the organization has continuously expanded its footprint across a broad spectrum of the financial markets. Combining in-depth fundamental analysis with strategic trading and superior sourcing capabilities, our client is a globally recognized leader in its space.
The firm excels as strategic investors, engaging dynamically in a wide range of investment and M&A opportunities.
Position Overview:
This role is for an Executive IT Support lead who loves all things technology and has a demonstrated background in troubleshooting and IT support. This role involves managing desktop and network support for several key executives, including the organization's Managing Partner, both in-office and at various offsite locations.
The selected candidate will be the primary contact for all technology-related issues within these environments.
Key Responsibilities:
Manage desktop and network support services for the Managing Partner and other senior executives.
Provide outstanding VIP technical support to ensure effective and efficient service delivery.
Monitor, maintain, and provide ongoing support for systems across multiple residential and office locations.
Lead and manage technology projects, such as:
Establishing home networks with backup internet connectivity.
Upgrading security camera systems at residential sites with minimal disruption.
Assisting in multimedia content creation for marketing and promotional efforts.
Troubleshoot mobile, desktop, and laptop issues as they arise.
Provide IT support for both business-related and personal travel.
Analyze current processes to identify inefficiencies and recommend improvements.
Stay updated on the latest trends and advancements in IT infrastructure.
Key Qualifications:
Bachelor's degree in Information Technology or a related field.
4+ years of experience in IT or a related industry.
Strong verbal and written communication skills.
Familiarity with Apple/Mac/iOS products and their best practices within a professional setting is helpful, but not required.
Experience with Windows 10/11 and Microsoft Office Suite; knowledge of Windows Server is a plus.
Strong problem-solving abilities and a resourceful, innovative mindset.
Interest in high-end consumer electronics.
Experience working with AV technology for both professional and home settings (e.g., Crestron, Zoom, Streaming Services, Sonos).
Ability to collaborate with network administrators and security professionals to maintain secure residential networks.
Detail-oriented with excellent organizational skills, including asset management and thorough documentation practices.
Client-focused with high energy, always willing to go the extra mile to meet needs.
Excellent interpersonal skills, including the ability to explain technical issues in simple terms to individuals with varying levels of technical expertise.
Professional demeanor and ability to remain composed in high-pressure situations.
Comfortable working with external vendors and technicians to resolve issues.
Willingness to handle on-call duties when required and take ownership of all requests, escalating when necessary.
Information Technology Administrator
Hillsboro, OR jobs
IT Administrator
Our client is seeking an IT Administrator to support and maintain the daily technology operations across multiple locations, ensuring systems remain secure, reliable, and responsive to business needs. This role plays a critical part in end-user support, infrastructure stability, and continuous improvement of IT services.
IT Administrator Responsibilities
Oversee and maintain day-to-day IT support operations across the organization.
Provide timely technical support to end users by troubleshooting hardware, software, and network issues.
Perform system updates, user account provisioning, and planned preventative maintenance.
Configure, support, and maintain Windows Server environments (2016-2024) to ensure optimal performance and reliability.
Monitor and maintain phone, security, and related communication systems.
Support data protection efforts through backup, recovery, and disaster preparedness activities.
IT Administrator Qualifications
5+ years of experience in IT administration, systems engineering, networking, or a closely related technical field.
Strong working knowledge of Microsoft Office applications, including Outlook, Word, Excel, Teams, and Visio.
Experience with cybersecurity tools, best practices, and security protocols.
Hands-on experience with backup/recovery solutions and disaster recovery planning.
Excellent troubleshooting, analytical, and problem-solving skills.
Strong written and verbal communication skills with the ability to work cross-functionally.
Ability to manage multiple priorities simultaneously with a high level of accuracy and attention to detail.
Familiarity with VoIP phone systems is preferred; training is available for the right candidate.
Self-motivated and adaptable in a fast-paced environment with frequent interruptions.
Bachelor's degree in Computer Science, Information Technology, or a related discipline is preferred.
Industry certifications such as MCSE, Network+, Security+, or CompTIA are preferred.
Flexibility to work occasional off-shift hours as business needs require.
Computer Aided Design Support Engineer
Tarrytown, NY jobs
CAD Support Engineer
This is a key role within Mechanical Engineering, responsible for supporting the development and implementation of NX and Team Center applications. Candidate will: support R&D for new and improving products; generate/deliver NX training classes; conceptualize and design NX solutions for specific engineering challenges; creating NX best practices; support the entire NX/TC user comunity for Siemens NX and Team Center training and problem solving.
Responsibilities
• Develop best practices for existing NX applications
• Evaluate new NX applications and document best practices
• Train and Support Engineering staff for Siemens NX/TC CAD software
• Develop engineering training utilizing NX and adhering to industry best practices
• Develop/train MBD/PMI best practices
• Create deformable components including routing elements
• Develop new ways of working increasing engineers' efficiency
• Guide engineers on complex modeling/sketches, design layouts, advanced assemblies and other specifications.
• Supports cross-functional teams in a collaborative environment
Qualifications
• Bachelor of Science in Mechanical Engineering and/or 7-10 years of industry experience in product design, development, administration, support and training with Siemens NX CAD software
• 2-5 years' experience in Siemens NX CAD administration and support
• Expert level proficiency in Siemens NX 3D modeling, drafting, and assemblies
• Experience working with Simcenter, Motion, Variational Analysis, DFMPro
• Experience with MBD/PMI
• Proficient in Team Center PLM software
• Ability to generate CAD based training and deliver high level instructional classes
• Must have proficiency with Microsoft Office applications (Word, Excel, PowerPoint, etc…)
• NX/TC/Excel programming experience a plus
• Familiar with Check Mate, IMM, BCT aClass and DFMPro
• Strong written and oral communication skills
Desktop Tech Support / IT Support
Elkhart, IN jobs
Our large healthcare client is currently going through a Windows upgrade. This role will run through at least February of 2026.
Skill sets:
Familiarity with Windows 10 and 11.
Comfortable working with end users to assist with any basic questions on computer usage. (How to open programs/install a printer/basics of MS Office)
Comfortable swapping computer hardware/peripherals.
Basics of installing software/drivers within Windows.
Job Description:
Our client is upgrading our workstation fleet from Windows 10 to Windows 11.
Our client currently has ~5K desktops and laptops that need to be upgraded.
Some older hardware is being physically replaced, while newer hardware is being reimaged to Windows 11.
The client will provide training on internal processes such as imaging/software installation.
This role entails PXE installing Windows 11 onto workstations via BigFix OS Deployment - our PXE boot software. Then, installing drivers/software/configuring the replacement to match the old device. Then, physically swapping the replacement.
This is across our Health System, but the current focus would be in South Bend and Elkhart. However, we have several off-site clinics/locations, so some driving will be required.
Technical Support Specialist
Easley, SC jobs
Job Title: Tech Support Agent (Restaurant Industry Focus)
Overview: We are seeking a tech-savvy, motivated individual with a background in restaurant management to join our Tech Support team. This role involves providing high-quality, hands-on support for Point of Sale (POS) systems, inventory controls, and financial reporting. This is a 6-month contract-to-hire opportunity.
Key Responsibilities:
Provide technical support for POS systems, assisting store managers and assistant managers in fast-paced environments (primarily fast food restaurants).
Troubleshoot and resolve hardware and software issues, working independently and collaboratively with the support team.
Utilize proprietary software and the TigerPaw ticketing system to manage and document support requests.
Required Skills:
Hands-on experience with inventory controls, financial reporting, and sales tracking in a restaurant environment.
Ability to diagnose and resolve hardware and software issues without relying on scripted responses.
Strong understanding of management-level functions of POS systems beyond basic usage.
Excellent communication skills with the ability to explain technical issues to non-technical users.
Information Technology Engineer
Washington, DC jobs
The IT Engineer supports the daily operation, maintenance, and improvement of an organization's information technology environment. This role assists with infrastructure, cloud platforms, security tools, and end-user systems to ensure stable, secure, and efficient technology services across the organization.
Responsibilities
Support the operation and reliability of network infrastructure, cloud services, security platforms, and collaboration technologies.
Assist with administration of Microsoft-based systems, including directory services, email platforms, identity management, and endpoint environments.
Provide technical support for servers, workstations, peripherals, and software through both onsite and remote assistance.
Install, configure, maintain, and upgrade operating systems, applications, and hardware components.
Assist with system monitoring, data protection, backup processes, and endpoint security solutions.
Communicate clearly and professionally with internal stakeholders, vendors, and service providers.
Handle and install standard IT equipment, including desktops, laptops, and printers.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.
Entry-level to early-career experience supporting Microsoft Windows environments.
Familiarity with directory services, email platforms, cloud productivity tools, and basic networking concepts.
Strong troubleshooting, communication, and customer service skills.
Experience with virtualization, cloud services, and security tools.
Industry certifications such as CompTIA Network+ or equivalent knowledge.
Work Environment
This role is an onsite role with occasional field or remote support responsibilities and requires the ability to meet operational deadlines.
Network Support Engineer
Rome, NY jobs
Network Support Engineer (Right to Hire)
The Network Support Engineer contributes to enhancing, securing, and optimizing NYSTEC's hybrid network infrastructure-spanning on-premises and cloud environments. This position is responsible for analyzing and improving the performance of NYSTEC's network systems, managing connectivity across Microsoft Azure and Cisco platforms (including Meraki solutions), and collaborating with IT colleagues to expand network capacity, improve resilience, and ensure secure operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Collaborate with the IT service desk and infrastructure teams on the deployment, configuration, and maintenance of network technologies across cloud and on-prem environments.
• Design, install, configure, and support Cisco routers, switches, Meraki access points, and firewalls, as well as Azure virtual networks, VPN gateways, and network security groups (NSGs).
• Implement and manage hybrid connectivity solutions such as Azure ExpressRoute, Site-to-Site VPNs, and Meraki SD-WAN for secure and reliable communication between offices and cloud environments.
• Monitor and optimize network performance across both Azure virtual networks and on-premises Cisco infrastructure, using tools such as Azure Network Watcher and Meraki Dashboard.
• Install, configure, and update network software and firmware; maintain hardware, licenses, and virtual network devices.
• Document network topology, configurations, and policies-including Azure resource groups, VNets, and subnets-and maintain detailed runbooks.
• Test network protocols, ensure stable and secure server and cloud connectivity, and coordinate changes following best practices.
• Enhance network security by implementing and auditing firewall rules, Azure Private Endpoints, and VPN access controls, in collaboration with the information security team.
• Evaluate, recommend, and deploy next-generation solutions to improve scalability, availability, and security across Cisco, Meraki, and Azure ecosystems.
• Provide technical support and troubleshooting for network incidents, including Azure connectivity issues and Meraki wireless network performance.
• Train junior IT staff in network operations, cloud connectivity, and security best practices.
• Maintain compliance with industry standards, including Zero Trust Networking and Microsoft Cloud Adoption Framework principles.
• Plan network capacity to meet demand in online traffic and remote connectivity.
• Manage vendor relationships and coordinate subcontractor activities related to Cisco/Meraki installations or Azure network projects.
• Demonstrate the NYSTEC Core Values and Behaviors
• Other duties as assigned
KNOWLEDGE, SKILLS, and ABILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the qualifications, knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
• Knowledge and application: Complete knowledge and full understanding of area of specialization, principles, and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach. This job is the fully qualified, experienced professional, journey-level position.
• Complexity and problem solving: Works on problems of diverse scope where analysis of information requires evaluation of identifiable factors. Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points.
• Collaboration and Interaction: Enhances relationships and engages with internal/external partners who may not be familiar with the subject matter. Ability to adapt to differing audiences and advise others on complex matters.
• In-depth knowledge of Microsoft Azure networking, including VNets, NSGs, ExpressRoute, VPN Gateway, Private Link, Application Gateway, and Azure Firewall.
• Strong expertise in Cisco network administration, including Layer 2/3 switching, routing protocols (EIGRP, OSPF, BGP), and Cisco and Meraki firewalls.
• Practical experience with Cisco Meraki cloud-managed networking-configuration, monitoring, and troubleshooting via the Meraki Dashboard.
• In-depth understanding of wireless networking concepts, including RF fundamentals, 802.11 protocols, and Wi-Fi security standards.
• Proficiency in deploying, configuring, and troubleshooting Cisco and Meraki wireless solutions, including site surveys, controller configuration, and performance tuning.
• Ability to design and maintain hybrid network topologies that integrate on-premises systems with cloud infrastructure.
• Familiarity with network automation and scripting tools (e.g., PowerShell, Azure CLI, or Python) a plus.
• Excellent analytical and troubleshooting skills for complex networking and connectivity issues. • Strong understanding of network security principles, VPN technologies, and identity-based access control.
• Excellent communication skills to collaborate across teams and present technical solutions to non-technical audiences.
• Possess strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent.
• Understands NYSTEC's mission, brand mindsets, core values and can put the behaviors into practice
• Other duties as assigned.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in Computer Science, Information Technology, or a related discipline, and at minimum of 5 years of experience as a network support engineer or network administrator. Equivalent combination of education, training, and experience will be considered.
CERTIFICATIONS:
Cisco Certified Network Associate/Professional (CCNA/CCNP), Microsoft Certified: Azure Network Engineer Associate, and Meraki Solutions Specialist (CMSS) are preferred.
Network Support Engineer
Albany, NY jobs
Network Support Engineer (Right to Hire)
Open to either the Albany, NY or Rome, NY areas.
The Network Support Engineer contributes to enhancing, securing, and optimizing hybrid network infrastructure-spanning on-premises and cloud environments. This position is responsible for analyzing and improving the performance of network systems, managing connectivity across Microsoft Azure and Cisco platforms (including Meraki solutions), and collaborating with IT colleagues to expand network capacity, improve resilience, and ensure secure operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Collaborate with the IT service desk and infrastructure teams on the deployment, configuration, and maintenance of network technologies across cloud and on-prem environments.
• Design, install, configure, and support Cisco routers, switches, Meraki access points, and firewalls, as well as Azure virtual networks, VPN gateways, and network security groups (NSGs).
• Implement and manage hybrid connectivity solutions such as Azure ExpressRoute, Site-to-Site VPNs, and Meraki SD-WAN for secure and reliable communication between offices and cloud environments.
• Monitor and optimize network performance across both Azure virtual networks and on-premises Cisco infrastructure, using tools such as Azure Network Watcher and Meraki Dashboard.
• Install, configure, and update network software and firmware; maintain hardware, licenses, and virtual network devices.
• Document network topology, configurations, and policies-including Azure resource groups, VNets, and subnets-and maintain detailed runbooks.
• Test network protocols, ensure stable and secure server and cloud connectivity, and coordinate changes following best practices.
• Enhance network security by implementing and auditing firewall rules, Azure Private Endpoints, and VPN access controls, in collaboration with the information security team.
• Evaluate, recommend, and deploy next-generation solutions to improve scalability, availability, and security across Cisco, Meraki, and Azure ecosystems.
• Provide technical support and troubleshooting for network incidents, including Azure connectivity issues and Meraki wireless network performance.
• Train junior IT staff in network operations, cloud connectivity, and security best practices.
• Maintain compliance with industry standards, including Zero Trust Networking and Microsoft Cloud Adoption Framework principles.
• Plan network capacity to meet demand in online traffic and remote connectivity.
• Manage vendor relationships and coordinate subcontractor activities related to Cisco/Meraki installations or Azure network projects.
KNOWLEDGE, SKILLS, and ABILITIES:
• In-depth knowledge of Microsoft Azure networking, including VNets, NSGs, ExpressRoute, VPN Gateway, Private Link, Application Gateway, and Azure Firewall.
• Strong expertise in Cisco network administration, including Layer 2/3 switching, routing protocols (EIGRP, OSPF, BGP), and Cisco and Meraki firewalls.
• Practical experience with Cisco Meraki cloud-managed networking-configuration, monitoring, and troubleshooting via the Meraki Dashboard.
• In-depth understanding of wireless networking concepts, including RF fundamentals, 802.11 protocols, and Wi-Fi security standards.
• Proficiency in deploying, configuring, and troubleshooting Cisco and Meraki wireless solutions, including site surveys, controller configuration, and performance tuning.
• Ability to design and maintain hybrid network topologies that integrate on-premises systems with cloud infrastructure.
• Familiarity with network automation and scripting tools (e.g., PowerShell, Azure CLI, or Python) a plus.
• Excellent analytical and troubleshooting skills for complex networking and connectivity issues.
Strong understanding of network security principles, VPN technologies, and identity-based access control.
• Possess strong computer skills, including experience using Microsoft applications (e.g., Project, PowerPoint, Word, Excel, Outlook, Visio, SharePoint) or equivalent.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in Computer Science, Information Technology, or a related discipline, and at minimum of 5 years of experience as a network support engineer or network administrator. Equivalent combination of education, training, and experience will be considered.
CERTIFICATIONS:
Cisco Certified Network Associate/Professional (CCNA/CCNP), Microsoft Certified: Azure Network Engineer Associate, and Meraki Solutions Specialist (CMSS) are preferred.
Network Administrator
Hawaii jobs
The Network Administrator will assist with the proper maintenance of the LAN, Wireless, and WAN voice and data networks. The Associate IT Support Technician will provide Level 1 support and troubleshooting to resolve Network and Telephony issues. The Associate IT Support Technician will assist with ensuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network including, but not limited to client hardware and software issues related to Network Telephony. This includes installing, maintaining, and managing all data network/telephony equipment such as phones, routers, LAN switches, wireless, servers, backup systems, network management and diagnostic tools, etc. under supervision. The IT Associate Support Technician will also assist with network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. The Associate IT Support Technician will perform basic inventory management processes and create equipment Return Material Authorizations RMAs and track these through to problem resolution.
Requirements:
Education: High School
Experience Level: 3-6 Years. Skill Set: High level of experience with Server Systems. Advanced Knowledge and Experience with Server Capacity Planning, Server Performance and Server Performance Software Use/Support.